英语外贸邮件模板大全, 各类正式外贸电子邮件开头模板, 英文商务回复跟进email模板
外贸商务信函英语范文

外贸商务信函英语范文在外贸中,我们作为一名业务员,英语好一点对于我们写商务信函时好处多多。
下面是店铺给大家整理的外贸商务信函英语范文,供大家参阅!外贸商务信函英语范文:要求按现金提货方式装运订货Dear Sir or Madam:Thank you for your order No.6464 dated 28 April for 40 widgets. We would like to arrange for immediate shipment. Unfortunately, we do not have sufficient creditinformation to offer you open account terms at this time. Would it be acceptable to ship this order cash on delivery?If you wish to receive open account terms for your next order, please provide us with the standard financial statement and bank reference. This information will be held in the strictest confidence.We look forward to hearing from you.Yours sincerely,Hillary外贸商务信函英语范文:延迟付款Dear Sir or Madam:Thank you for your letter dated 24 March. We are very sorry to hear about your company’s current financial problems.We have considered your request to delay payment of your outstanding balance of US$11.426 until 1 May of this year. We are happy to tell you that we can agree to your proposal.We must add, however, that this preferential treatment is being given only because of your current circumstances. It cannot be taken as a precedent for our future commercial relationship.We wish you better times ahead.Yours sincerely,Hillary外贸商务信函英语范文:确认供货Dear Sir or Madam:As a result of our recent exchange of information, we have a strong interest to work with your proposal.Please see the following terms and conditions as a confirmation of the start of our business relationship.Product Name:Spec. Number:Quantity:Price:Packing:Payment:We hope that this first transaction will come to a successful conclusion for both of us. We look forward to continuing a mutually beneficial trade between our companies.Yours faithfully,Hillary外贸商务信函英语范文:答复在30日有效期的信用状付款的建议Dear Sir or Madam:Thank you for your order of 500b/w TV sets by your letter dated 17 July.We have considered your proposal to pay by a 30-day letter of credit. We do not usuallyaccept time credit; however, in view of our long and mutually beneficial relationship, we are willing to make an exception this time.I must stress that this departure from our usual practice relates to this transaction only. This one-time accommodation does not set a precedent for future transactions.I am enclosing our sales contract No.834 covering the order.I would be grateful if you would follow the usual procedure.Yours sincerely,Hillary外贸商务信函英语范文:答复直接付款的要求Dear Sir or Madam:Thank you for your letter dated 2 October requesting payment against documents for contracts No.482 and 483.We are pleased to say that we agree to your request. We wish, however, to make it clear that in our future transactions, involved for each transaction is less than US$5,000 or the equivalent in Renminbi. Should the amount exceed that figure, payment by letter of credit will be required.We would like to say that this exception is allowed only in light of our long and mutually beneficial association.Yours sincerely,Hillary。
外贸英语函电万能模板

外贸英语函电万能模板1. 询盘函模板:Dear Sir or Madam,。
We have obtained your name and address from theinternet and know that you are in the market for (Commodity). We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.We are a leading manufacturer of (Commodity), with many years of experience. Our products have enjoyed great popularity in the world market. We have sufficient experience and high responsibility. We are looking for a partner to develop new markets. We hope that we can cooperate in the future.We look forward to your early reply.Yours sincerely,。
(Your Name)。
(Your Title)。
(Company Name)。
2. 报价函模板:Dear Sir or Madam,。
Thank you for your letter of (Date of the letter) inquiring about our (Commodity). We are pleased to enclose the most competitive offer for the required goods.We are confident that our offer will meet with your approval and look forward to receiving your order in the near future.Yours sincerely,。
完整版外贸英文邮件范文免费版

完整版外贸英文邮件范文免费版Dear [Recipient's Name],I hope this email finds you well. My name is [Your Name], and I am writing to inquire about [specific inquiry or topic]. I came across your company's information on [source of information], and I believe that there might be potential for collaboration between our companies.Firstly, allow me to introduce our company. We are a leading [industry] company based in [location]. With a strong track record in [specific expertise], we have successfully served numerous clients in [region] and beyond. Our commitment to quality, efficiency, and customer satisfaction sets us apart from our competitors.Upon reviewing your company's profile, I was impressed by your achievements in [specific area] and your reputation for excellence. It seems that our companies share similar values and goals, making it all the more intriguing for us to explore cooperation possibilities.In particular, we are interested in discussing [specific collaboration opportunity]. We strongly believe that by combining our resources, expertise, and market presence, we can create a mutually beneficial partnership that will drive growth and success for both our companies.To further facilitate our evaluation, it would be greatly appreciated if you could provide us with additional information regarding your company's [specific information needed]. This will enable us to better understand your capabilities and determine how we can align our respective strengths.Additionally, as we firmly believe that face-to-face meetings are crucial in establishing a solid foundation for collaboration, we would like to suggest arranging a convenient time for a video conference or a visit to your headquarters. This will not only allow us to introduce our teams but also engage in more detailed discussions about potential opportunities.Thank you for considering our request. We are excited about the prospect of working together and are confident in the mutual benefits that such a collaboration can yield. We look forward to your positive response and the opportunity to explore this further.Yours sincerely,[Your Name][Your Title/Position][Your Company][Contact Information]。
英文外贸邮件范文(4篇)

英文外贸邮件范文(4篇)英文外贸邮件范文篇二:Dear Sir or Madam:We have noticed your advertisement in the September 15 issue of the Sweater World Journal. We would appreciate it if you could send us a pamphlet as well as the catalogue and price-list of your products.We are a large chain of retailers and are looking for a manufacturer who could supply us with a wide range of sweaters for the adult market.As we are usually a bulk buyer, we hope you can follow us a large discount.We look forward to hearing from you soon.Yours sincerely英文外贸邮件范文篇三:Dear Sir or Madam:We have received your circular of May 14, in which a price-list of the Japanese toys was enclosed.We are interested in this line of the Japanese goods. We often receive inquiries about them from our clients in various Latin America countries. Therefore, we shall be able to give you considerable orders, if your goods are suitable in quality and reasonable in price. We would bepleased if you could send us some samples with the best terms at your earliest convenience.Yours sincerely英文外贸邮件范文篇四:Dear Sir or Madam:We are enclosing the drawings of two printing machines, requesting you to inform us of the price and the delivery date.If your quotations are suitable and the machines prove satisfactory, we shall be able to place orders with you, as we need some more machines to complete our factory plant. We shall be pleased if your representatives should call on us as soon as possible.Yours sincerely。
促销邮件模板,英文

竭诚为您提供优质文档/双击可除促销邮件模板,英文篇一:英语外贸邮件模板大全,各类正式外贸电子邮件开头模板,英文商务回复跟进email模板英语外贸邮件模板大全各类正式外贸电子邮件开头模板,英文商务回复跟进email模板1.向顾客推销商品dearsir:may1,20xxinquiriesregardingournewproduct,thedeermountainbike ,havebeencominginfromallpartsoftheworld.Reportsfrom usersconfirmwhatweknewbeforeitwasputonthemarket-tha titisthebestmountainbikeavailable.enclosedisourbroc hure.yoursfaithfully2.提出询价dearsir:jun.1,20xxwereceivedyourpromotionalletterandbrochuretoday.web elievethatyourwoulddowellhereintheu.s.a.kindlysendu sfurtherdetailsofyourpricesandtermsofsale.weaskyout omakeeveryefforttoquoteatcompetitivepricesinorderto secureourbusiness.welookforwardtohearingfromyousoon ..truly3.迅速提供报价dearsir:june4,20xxthankyouforyourinquiryofjunethe1stconcerningthedeer mountainbike.itgivesusgreatpleasuretosendalongthete chnicalinformationonthemodeltogetherwiththecataloga ndpricelist.afterstudyingthepricesandtermsoftrade,y ouwillunderstandwhyweareworkingtocapacitytomeetthed emand.welookforwardtotheopportunityofbeingofservice ofyou.交易的契机4.如何讨价还价dearsir:june8,20xxwehavereceivedyourpricelistsandhavestudieditcareful ly.however,thepricelevelinyourquotationistoohighfor thismarket,ifyouarepreparedtograntusadiscountof10%f oraquantityof200,wewouldagreetoyouroffer.youshouldn otethatsomepricecutwilljustifyitselfbyanincreaseinb usiness.wehopetohearfromyousoon.yourstruly5-1同意进口商的还价dearsirs:june12,20xxthankyouforyourletterofjunethe8th.wehaveacceptedyou rofferonthetermssuggested.enclosedourwillfindaspecialpricelistthatwebelievewi llmeetyourideasofprices.youshouldnotethattherecenta dvancesinrawmaterialshaveaffectedthecostofthisprodu ctunfavorably.however,foryourorderwehavekeptourpric esdown.sincerely5-2拒绝进口商的还价dearsirs:june12,20xxthankyouforyourletterofjunethe8th.weregretthatwecan notmeetyourterms.wemustpointoutthatthefallingmarket hereleavesuslittleornomarginofprofit.wemustaskyoufo rakeenerpriceinrespecttofutureorders.atpresentthebe stdiscountofferedforaquantityof200is5%.ourcurrentsi tuationleavesuslittleroomtobargain.wehopeyouwillrec onsidertheoffer.truly6.正式提出订单dearsir:june15,20xxwehavediscussedyourofferof5%andacceptitonthetermsqu oted.wearepreparedtogiveyourproductatrial,providedy oucanguaranteedeliveryonorbeforethe20thofseptember. theenclosedorderisgivenstrictlyonthiscondition.were servetherightofrefusalofdeliveryand/orcancellationo ftheorderafterthisdate.truly7.确认订单dearsir:june20,20xx thankyouverymuchforyourorderofjune15for200deermountainbikes.wewillmakeeverypossibleefforttospeedupdeli very.wewilladviseyouofthedateofdispatch.weareatyour serviceatalltimes.sincerely8.请求开立信用证gentlemen:june18,20xxthankyouforyourorderno.599.inordertoexecuteit,pleas eopenanirrevocablel/cfortheamountofus$50,000inourfa vor.thisaccountshallbeavailableuntilsep.20.uponarri valofthel/cwewillpackandshiptheorderasrequested.sincerely9.通知已开立信用证dearsir:june24,20xxthankyouforyourletterofjune18enclosingdetailsofyour terms.accordingtoyourrequestforopeninganirrevocable l/c,wehaveinstructedthebeijingcitycommercialbanktoo penacreditforus$50,000inyourfavor,validuntilsep.20. pleaseadviseusbyfaxwhentheorderhasbeenexecuted.sincerely10.请求信用证延期dearsir:sep.1,20xxwearesorrytoreportthatinspiteofoureffort,weareunabl etoguaranteeshipmentbytheagreeddateduetoastrikeatou rfactory.weareafraidthatyourl/cwillbeexpirebeforesh ipment.therefore,pleaseexplainoursituationtoyourcus tomersandsecuretheirconsenttoextendthel/ctosept.30.sincerely11.同意更改信用证gentlemen:sept.5,20xxwereceivedyourlettertodayandhaveinformedourcustomer sofyoursituation.asrequested,wehaveinstructedthebei jingcitycommercialbanktoextendthel/cuptoandincludin gseptember30.pleasekeepusabreastofanynewdevelopment.sincerely交易的进行12.抱怨发货迟延dearsirs:sept.25,20xxconcerningourorderno.599for200mountainbikes,sofaryo uhaveshippedonly50bikesagainsttheshipment.wearenotifyingyouthatwereserveourrighttoclaimonyoufortheshor tage,ifitisconfirmed.wehavegivenourcustomersadefini teassurancethatwewouldsupplythegoodsbytheendofsepte mber.wehopeyouwilllookintothisurgentmatter.yoursfaithfully12a.处理客户的抱怨gentlemen:sept.30,20xxinresponsetoyourletterofsept.25,weregretyourcomplai ntverymuch.todaywereceivedinformationfromhongkongth attheremaining150bikeswereonashipthatdevelopedenginetroubleandhadtoputintoportforrepairs.thetroub lewasnotserious,andthevesselisnowonherway.shewoulda rriveatyourplacetomorroworthenextday.truly14-1取消订货dearsirs:oct.2,20xxwearesorrythatcausescompletelybeyondyourcontrolhave madeitimpossibleforyoutokeeptheshipmentdateofsept.3 0.sinceyouhavefailedtoupholdyourendoftheagreement,wefinditnecessarytocancelourorder.unfortunately,ourbuyerscannotwaitindef initelyfortheunits.wearesorrythatitisnecessarytotak esuchadrasticstep.sincerely14-2谅解迟运原因gentlemen:oct.2,20xxwehavereceivedofyournoticeofdelayofshipmentduetomec hanicaltroublesontheship.wearepleasedthattheorderis nowonitsway.thankyouforthenotice.weareeagerlyawaiti ngtheshipsarrival.yoursfaithfully交易的尾声15.货物损坏报告dearsirs:oct.4,20xxuponarrivalofyourshipment,theshipsagentsnoticedthat caseno.5wasdamagedandnotifiedus.thenumberofarticles inthecaseiscorrectaccordingtotheinvoice,butthefollo wingarticlesarebroken:(listofarticles)asyouwillseeinoursurveyreportandoftheshipsagents,th attheseunitsaredamagedandquiteunsaleable.pleasesend usreplacementsforthebrokenarticles;weawaityourreply induecourse.sincerely16-1.拒绝承担损坏责任dearsirs:oct.8,20xxthankyouforinformingusofthedamagedshipment.sincethe unitswerepackedwiththebestofcare,wecanonlyassumetha tthecaseswerehandledroughly.wethereforeurgeyoutolod geyourclaimwiththeinsurancecompany.sincerely16-2.承担赔偿责任gentlemen:oct.8,20xxassoonaswegotyourletterwegotintouchwiththepackersan daskedthemtolookintothematter.itappearsthatthefaultlieswiththepackagingmat erialsused.wehavesincecorrectedthemistake.weapologi zefortheoversight,andaresendinganewdeliveryimmediately.sincerely交易花絮17.催要逾期货款dearsirs:nov.30,20xxithascometoourattentionthatyourpaymentisonemonthove rdue.theunitsorderedweredeliveredtoyouonseptember26 andwereinvoicedonseptember30.paymentisdueonoctober3 0.welookforwardtoseeingyourremittancewithinaweek.sincerely18.付清逾期货款dearsirs:oct.3,20xxwehavelookedintothecauseofthedelayinpaymentandhavef oundthatouraccountingdepartmentmadeanoversightinmak ingyourremittance.wearesorryfortheinconvenience.the sumofus$20,000hasbeensenttoyoubytelegraphictransfer andshouldreachyousometimetomorrow.sincerely篇二:常用英文邮件的书写格式和模板常用英文邮件的书写格式和模板。
11个外贸业务邮件经典英语模板

11个外贸业务邮件经典英语模板外贸业务员在工作的时候,难免遇到各种各样的情况,但是有时候不知道怎么更好的去给客户发邮件,引起他的回复,下面T ony老师就推荐给你以下几种情况如何有效的发邮件。
1、发了开发信后客户没回音,一个字“催”!Dear Alex,Sorry to trouble you again!Please find my mail below. Could you please kindly check by return today? Because we'll be on holiday from May.1st to 3rd.Thank you in advance!Best regards,Cindy先写得委婉一点,把你上次写给他的邮件放在下面。
如果他还是没回复,那就再重新发一遍,上面加上大写的红色或者粗体的“RE-SEND”如果还是没消息,就打电话吧~2、展会上遇到客户写的开发信Hi ***,How are you doing? Glad to get your name card from HK fair.This is Sandy from ***. We specialized in parking sensor system, and all our products with CE/FCC/FCCID approved!Regarding the FUN MINI DVR your selected on the fair, pls find the details with best offer in attachment.Hope to get good news from you! Thanks.Best regards,SandySales assistant*** ,需要说明的一点,你的情况和其他朋友又不一样了。
你在展会上拿到过客人的名片,而且客人曾经对某一款产品感兴趣,那简直是一个相当好的机会!只要你把握住了,成交可能性是很大的!这种情况下,你特别要标注出他在展会上选的东西,而且主动提供详细资料和报价,这一点至关重要!客人很忙的,他可能在香港展上去过很多同行那边,问同一个产品,他会收到很多很多邮件,恐怕根本没空回复或主动联系你,所以你一定要主动出击,提供完整的资料和好的价格,然后跟进,赢得他的信任!如果像你刚才那样,问他是不是有兴趣,有兴趣你会给他详细资料,客人会觉得很烦的,觉得你怎么需要推一下动一下,做业务要学会主动,客人一个眼色,你就要能完成三四个动作。
经典外贸商务英语书信邮件Email范文

亲爱的先生/女士,主题:询价及合作意向请允许我对贵公司表示诚挚的问候。
我代表[公司名称]向您表达我们对贵公司产品的浓厚兴趣。
在深入了解贵公司的产品线后,我们相信贵公司的产品能够满足我们市场的需求,并期待与您建立长期稳定的合作关系。
1. 产品名称:[产品A]规格型号:[型号A]需求量:[数量A]2. 产品名称:[产品B]规格型号:[型号B]需求量:[数量B]1. 产品详细规格及参数;2. 最优报价(含税、含运费至[目的港口]);3. 付款方式及交货周期;4. 相关认证及质量保证。
此致,[您的名字][您的职位][公司名称][联系电话][电子邮箱]公司简介:合作期望:1. 互利共赢:我们期望双方能在公平、公正的基础上,实现资源共享,优势互补,共同发展。
2. 质量保证:我们非常关注产品质量,希望贵公司能提供符合国际标准的产品,以确保双方合作的顺利进行。
3. 持续发展:我们期待与贵公司建立长期稳定的合作关系,共同开拓更广阔的市场。
合作原则:1. 诚信为本:我们始终坚持诚信经营,遵守合同约定,履行双方责任。
2. 保密原则:在合作过程中,双方需严格遵守商业保密原则,确保信息安全。
3. 沟通机制:我们希望双方能建立有效的沟通机制,及时解决合作过程中遇到的问题。
再次感谢您的关注和支持,期待您的回复。
如有任何疑问,请随时与我们联系,我们将竭诚为您服务。
祝商祺![您的名字][您的职位][公司名称][联系电话][电子邮箱]在进一步推进我们的交流与合作之前,我想强调我们对本次合作的几个关键点,以确保我们的沟通高效且富有成效。
后续合作流程:1. 样品确认:我们希望在正式批量采购前,贵公司能提供样品进行测试。
样品合格后,我们将进入下一步的采购流程。
2. 订单确认:在样品测试满意的基础上,我们将发送正式的采购订单,并期待贵公司尽快确认。
3. 生产监控:我们希望贵公司能在生产过程中提供实时的生产进度报告,确保产品质量和交货时间。
商务英语邮件范文(精选6篇)

商务英语邮件范文(精选6篇)商务英语邮件范文篇1信用证付款PaymentByL/CInternational Sports Equipment Ltd. 375 Jiefang Street, Tianjing 30000, ChinaTel: (020) 20xx00 Fax: 20xx001September 12, 200#Norseman Vehicle Building Ltd.12 Nobel StreetStockholm, SwedenDear Sirs:We spoke to your representative, Mr. Bergman, at the international Automobile Expo in Tokyo last week, and he showed us a number of snowmobiles which you produce, and informed us of your terms and conditions.We were impressed with the vehicles, and have decided to place a trial order for ten of them, your Cat. No SM18. The enclosed order, No.98918, is for prompt dilivery as the winter season is only a few weeks away.As Mr. Bergman assured us that you could meet any order from stock, we have instructed our bank, Bank of China, Tianjing Branch, to open a confirmed irrevocable letter of credit for USD 108,000 in your favor, valid until December 1, 200#.Our bank informs us that credit will be confirmed by their agents, Scandinavian Bank, Strindberg Street, Stockholm, once you have contacted them, and they will also supply us with a certificate of quality once you have informed them that the order has been made up and they have checked it.You may draw on the agents for the full amount of theinvoice at 60 days, and your draft should be presented with the following documents:Six copiesof the bill of ladingFive copies of the commercial invoice, c,i,f. TianjinInsurance Certificate for USD 118,800(A. R.)Certificate of originCertificate of quality}The credit will cover the invoices, discounting, and any other bank charges. Please fax us confirming that the order has been accepted and the vehicles can be delivered within the next six weeks.Yours faithfullyQIAN Jin( Mr. )Purchase DepartmentEncl.商务英语邮件范文篇2其他付款方式OtherModesofPaymentK oppermann GmbHSchubert strasse 16, K-2618, Hamburg, GermanyTelefon: 1 41 61 00 00 Telefax: 0 41 61 00 012 April 200#Ms Ni Minzhi3W Co. Ltd.3B Guihua RoadShanghai 20xx33ChinaDear Ms Ni,Order No. 9953Thank you for your order which has been completed and is being sent to your today.As agreed we have forwarded our bill, No, 2782 for DM1720.00 with the documents to your bank , Industrial & Commercial Bank of China, Caohejing Branch, Shanghai. The Draft has been made out for payment 30 days after sight, and the documents will be handed to you on acceptance.Yours sincerelyH. KoppermannManaging Director商务英语邮件范文篇3运输TransportationINDIGO CMPANY LIMITED85 Victory Street, ManilaThe PhilippinessTel: 63-2-68000 Fax: 63-2-58000113 June 200#Mr. Li MingyangExport ManagerUnitech M & T Co. Ltd963 Tianmu Road, 14th FloorShanghai 20xx70ChinaDear Mr. Li:Our order No.3979: 50 Electric DrillsAs it is now more than two months since we opened a letter of credit in your favor, We should like to know exactly when you could arrange shipment of the goods. Your prompt response will be highly appreciated.Sincerely.Marco FillmoreManaging Director商务英语邮件范文篇4包装PackingForward Bicycle Co. Ltd987 Jiangnan Road, Kunshan, Jiangsu, ChinaTel: (0520) 500000 Fax : (0520) 500001 Zip Code: 215300 February 1, 199#Gulf Commercial CenterP. O. Box 376Abu DhabiU. A. EAttention : Mr. Y. MohammedDear sirs,The 12,000 cycles you ordered will be ready for dispatch by 17th December. Since you require them for onward shipment to Bahrain, Kuwait, Oman and Qatar, we are arranging for them to be packed in seaworthy containers.Each bicycle is enclosed in a corrugated cardboard pack, and 20 are banned together and wrapped in sheet plastic. A container holds 240 cycles; the whole cargo would therefore comprise 50 containers, each weighing 8 tons. Dispatch can be made from our works by rail to be forwarded from Shanghai harbour. The freight charges from works to Shanghai are US$80 per container, totally US$4.000 for this cnsignment, excluding container hire, which will be charged to your account.Please let us have your delivery instruction.Yours faithfully,Kang ZhuangGeneral Manager商务英语邮件范文篇5询价Inquiriescathay Business Machines Import & Export Corporation20xx Century Boulevard Pudong, Shanghai 20xx06, ChinaTel: Fax:September 5, 20xxUniversal Software, Inc.2468 Oak StreetSan Francisco CA94105U.S.ALadies/Gentlemen:From the latest issue of Computer World we have learned about your Business Guide software package for IBM-compatible PCs. We would like to find out more information about the package because we think it might be appropriate to the needs of our customers.Would you mind answering the following questions?1. Is the program an integrated package, or does it come in several modules?2. Can the user swith from function to funtion without down-loading?3. Can the user customize the billing periods?4. Is there any provision for security?5. What is the price of the software?If you have a brochure that describes the package, we would appreciate you sending it along.Sincerely yours.SHEN Husheng(Mr.)Import Manager商务英语邮件范文篇6复函与报价RepliesandQuotations20xx-08-26Macer S.A24th November 20xxFoshan Sweethome Installations Ltd.2 Xiyue StreetFoshan, GuangdongChinaDear sirs,In reply to your letter of 21st Novermber, We have pleasure in enclosing a detailed quotation for bathroom showers.Besides those advertised in the Builers' Joural , our illustrated catalogue also encolsed shows various types of bathroom fittings and the sizes available. Most types can be supplied from stock. 45-60 days should be allowed for delivery of those marked with an asterisk.Building contractors in Hong Kong and Chinese Taiwan have found our equipment easy to install and attractive in apperance. Naturally all parts are replacable. and our quotation includes prices of spare parts. We can allow a 2% discount on all orders of US$6,000 in value and overf, and a 3%on orders exceeding US$20,000.Any orders you place with us will be processed promptly.yours faithfully.Francesco MaraniSales ManagerEncl.2Via S.Lorenzo, 24/aCastellon SpainTel:(964) 560001 Fax (964) 560002。
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英语外贸邮件模板大全各类正式外贸电子邮件开头模板, 英文商务回复跟进email模板1. 向顾客推销商品Dear Sir: May 1, 2001Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2. 提出询价Dear Sir: Jun.1, 2001We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..Truly3. 迅速提供报价Dear Sir: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.交易的契机4. 如何讨价还价Dear Sir: June 8, 2001We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.Yours truly5-1 同意进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested.Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.Sincerely5-2 拒绝进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly6. 正式提出订单Dear Sir: June 15, 2001We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly7. 确认订单Dear Sir: June 20, 2001Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.Sincerely8. 请求开立信用证Gentlemen: June 18, 2001Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.Sincerely9. 通知已开立信用证Dear Sir: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.Sincerely10. 请求信用证延期Dear Sir:Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.Sincerely11. 同意更改信用证Gentlemen: Sept. 5, 2001We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.Sincerely交易的进行12. 抱怨发货迟延Dear Sirs: Sept. 25, 2001Concerning our order No. 599 for 200 mountain bikes, so far you have shipped only 50 bikes against the shipment. We are notifying you that we reserve our right to claim on you for the shortage, if it is confirmed. We have given our customers a definite assurance that we would supply the goods by the end of September. We hope you will look into this urgent matter.Yours faithfully12a. 处理客户的抱怨Gentlemen: Sept. 30, 2001In response to your letter of Sept.25, we regret your complaint very much. Today we received information from Hong Kong that the remaining 150 bikes were on a ship that developed engine trouble and had to put into port for repairs. The trouble was not serious, and the vessel is now on her way. She would arrive at your place tomorrow or the next day.Truly14-1 取消订货Dear Sirs: Oct. 2, 2001We are sorry that causes completely beyond your control have made it impossible for you to keep the shipment date of Sept. 30. Since you have failed to uphold your end of the agreement, we find it necessary to cancel our order. Unfortunately, our buyers cannot wait indefinitely for the units. We are sorry that it is necessary to take such a drastic step.Sincerely14-2 谅解迟运原因Gentlemen: Oct. 2, 2001We have received of your notice of delay of shipment due to mechanical troubles on the ship. We are pleased that the order is now on its way. Thank you for the notice. We are eagerly awaiting the ship's arrival.Yours faithfully交易的尾声15. 货物损坏报告Dear Sirs: Oct. 4, 2001Upon arrival of your shipment, the ship's agents noticed that case No. 5 was damaged and notified us. The number of articles in the case is correct according to the invoice, but the following articles are broken: (List of articles)As you will see in our survey report and of the ship's agents', that these units are damaged and quite unsaleable. Please send us replacements for the broken articles; we await your reply in due course.Sincerely16-1. 拒绝承担损坏责任Dear Sirs: Oct. 8, 2001Thank you for informing us of the damaged shipment. Since the units were packed with the best of care, we can only assume that the cases were handled roughly. We therefore urge you to lodge your claim with the insurance company.Sincerely16-2. 承担赔偿责任Gentlemen: Oct. 8, 2001As soon as we got your letter we got in touch with the packers and asked them to look into thematter. It appears that the fault lies with the packaging materials used. We have since corrected the mistake. We apologize for the oversight, and are sending a new delivery immediately.Sincerely交易花絮17. 催要逾期货款Dear Sirs: Nov. 30, 2001It has come to our attention that your payment is one month overdue. The units ordered were delivered to you on September 26 and were invoiced on September 30. Payment is due on October 30. We look forward to seeing your remittance within a week.Sincerely18. 付清逾期货款Dear Sirs: Oct. 3, 2001We have looked into the cause of the delay in payment and have found that our accounting department made an oversight in making your remittance. We are sorry for the inconvenience. The sum of US$ 20,000 has been sent to you by Telegraphic Transfer and should reach you sometime tomorrow.Sincerely。