英文2005,哈佛商业评论,抗击最大的风险(战略风险地图)
平衡计分卡和战略地图

10
业务卓越模式 – 逻辑
敬业的、胜任的员工 高效的流程 满意、忠诚的客户
卓越、可持续的绩效
组织能力/学习 与成长 业务流程
客户/市场
财务表现
11
平衡计分卡
长期指标与短期指标的平衡 内部指标与外部指标的平衡 财务指标与非财务指标的平衡 先行指标与滞后指标的平衡
12
平衡计分卡 – 指标
关注重要的少数(Vital Few)(80/20)
Self-Assessment Score:
Audit Score:
00 01 02
要素描述
期望达到的状态
绩效和差距
Plan
--------
Actual
• --------------------------------• ---------------------------------
优势
根本原因分析 待改善区域
关键改进行动
What
Who When Status
1.根据公司战略,确定期望达到的状 态
2.衡量绩效,识别关键差距 3.关键差距的根本原因分析
4.确定关键待改善区域
5.制定关键改进行动计划 6.确认公司的核心竞争优势 7.另一轮循环
15
平衡计分卡的五个要点
1.战略被转化为具有因果关系的四个层面 2.每个层面下的结构化模式 3.业绩衡量指标随战略动态变化 4.指标体系层层分解 5.指标体系之间的平衡关系
• --------------------------------• --------------------------------• --------------------------------• --------------------------------• --------------------------------• --------------------------------• ---------------------------------
《哈佛商业评论》笔记

人才保留
战略和组织结构
《战略困扰你?把它绘成图》2004年4月号
激励问题员工
《哈佛商业评论》重要思想导游图
员工个人能力与战略的匹配 审计组织能力 ———人力资源篇
《评估无形资产的战略准备度》 2003年5月号 《审计你的组织能力》2005年12月号
《让问题员工不再”问题“》2003年3 月号
利用深层志趣留人
业务聚焦
总成本领先
职能部门向战略看齐
波特的观点
定位
《什么是战略》2004年1月号
配称
卡 普 兰 和 诺 顿 的 观 点
产品差异化
各项活动相 投入最优化 互加强
取舍
亲近客户
财务视角 内部流程
《亲近客户及其他价值原则》2005 年1月号
消除
《价值创新:高增长的战略逻辑》2005年4月号 《“画”出企业的未来》2002年9月号 《蓝色海洋战略》2004年12月号
《老企业的创新定律》2005年4月号
创造
《战略困扰你?把它绘成图》2004 年4月号
学习与成长 增加 减少
《寻找战略适应力》2003年 10月号
客户
卓越经营
产品领先
战略转型
《哈佛商业评论》重要思想导游图
核心能力
《公司的核心竞争力》2004年1 月号
———战略篇
动态能力
进入陌生 的市场
利用内部隐形资产渐进式转型
《找到你的下一个核心业务》2007 年5月号
系统化培养人才的要点
《培养领导人才。谁的事》2005年10月号
绩效管理组是一个系统
人才培养
绩效管理和反馈
《战略困扰你?把它绘成图》2005年8月号
反馈绩效 外聘还是内部培训
波特价值链分析模型(Michael Porter's Value Chain Model)

波特价值链分析模型出自MBA智库百科(/)波特价值链分析模型(Michael Porter's Value Chain Model)目录1 波特价值链分析模型简介2 涉及任何产业内竞争的各种基本活动有五种类型3 在任何产业内所涉及的各种支持性活动可以被分为四种基本类型4 价值链咨询模型5 战略地图与价值链比较[1]6 波特行业市场结构分析模型7 基于价值链分析的莱钢核心竞争力研究[3]8 相关条目9 参考文献波特价值链分析模型简介由美国哈佛商学院著名战略学家迈克尔·波特提出的"价值链分析法"(如下图),把企业内外价值增加的活动分为基本活动和支持性活动,基本活动涉及企业生产、销售、进料后勤、发货后勤、售后服务。
支持性活动涉及人事、财务、计划、研究与开发、采购等,基本活动和支持性活动构成了企业的价值链。
不同的企业参与的价值活动中,并不是每个环节都创造价值,实际上只有某些特定的价值活动才真正创造价值,这些真正创造价值的经营活动,就是价值链上的"战略环节"。
企业要保持的竞争优势,实际上就是企业在价值链某些特定的战略环节上的优势。
运用价值链的分析方法来确定核心竞争力,就是要求企业密切关注组织的资源状态,要求企业特别关注和培养在价值链的关键环节上获得重要的核心竞争力,以形成和巩固企业在行业内的竞争优势。
企业的优势既可以来源于价值活动所涉及的市场范围的调整,也可来源于企业间协调或合用价值链所带来的最优化效益。
价值链列示了总价值、并且包括价值活动和利润。
价值活动是企业所从事的物质上和技术上的界限分明的各项活动,这些活动是企业创造对买方有价值的产品的基石。
利润是总价值与从事各种价值活动的总成本之差。
价值活动分为两大类:基本活动和支持性活动。
基本活动是涉及产品的物质创造及其销售、转移买方和售后服务的各种活动。
支持性活动是辅助基本活动,并通过提供采购投入、技术、人力资源以及各种公司范围的职能支持基本活动。
哈佛商业评论

哈佛商业评论简介创刊于1922年的《哈佛商业评论》( Harvard Business Review,简称HBR ),是哈佛商学院的标志性杂志。
《哈佛商业评论》的月发行量达到25万,它几乎没有新闻图片,也没有事实报道。
创刊80多年来,《哈佛商业评论》始终致力于发掘和传播工商管理领域中最前卫的思想理论、观点和方法,帮助管理者们不断更新理念、开阔视野、适应变化,与时代共进特色《商业评论》中文版的特色是:1、中文版《哈佛商业评论》与英文版保持同步出版,使中国读者基本能与美国读者同步阅读到哈佛商业评论,分享世界最新的管理思想和管理经验。
2、拥有资深的杂志编辑,他们不仅拥有丰富的管理知识和经验,而且能贴近本土读者的语言要求对文章进行精到的翻译,用深入浅出的方式把哈佛优秀的管理思想清晰的表达出来,使国内的读者可以更快更方便的进行阅读。
3、哈佛《商业评论》70%的内容是来自于《哈佛商业评论》英文版,约有30%的内容是针对中国本土进行案例分析。
本土的内容将逐渐增加,对与中国国情密切结合的,对高层管理精英比较关注的管理理念的问题进行一些探索。
本土学者和企业管理专家将针对中国存在的管理问题提出实际的解决方案,从而使该杂志的内容更加丰富并更能满足中国读者的需要。
多元化战略多元化战略又称多角化战略,是指企业同时经营两种以上基本经济用途不同的产品或服务的一种发展战略。
多元化战略是相对企业专业化经营而言的,其内容包括:产品的多元化、市场的多元化,投资区域的多元化和资本的多元化。
多元化战略的定义企业采用多元化战略,可以更多地占领市场和开拓新市场,也可以避免单一经营的风险。
所谓产品的多元化,是指企业新生产的产品跨越了并不一定相关的多种行业,且生产多为系列化的产品;所谓市场的多元化,是指企业的产品在多个市场,包括国内市场和国际区域市场,甚至是全球市场;所谓投资区域的多元化,是指企业的投资不仅集中在一个区域,而且分散在多个区域甚至世界各国;所谓资本的多元化,是指企业资本来源及构成的多种形式,包括有形资本和无形资本诸如证券、股票、知识产权、商标和企业声誉等。
波特价值链分析模型(doc 9页)

波特价值链分析模型(重定向自价值链)波特价值链分析模型(Michael Porter's Value Chain Model)波特价值链分析模型简介由美国哈佛商学院著名战略学家迈克尔·波特提出的"价值链分析法"(如下图),把企业内外价值增加的活动分为基本活动和支持性活动,基本活动涉及企业生产、销售、进料后勤、发货后勤、售后服务。
支持性活动涉及人事、财务、计划、研究与开发、采购等,基本活动和支持性活动构成了企业的价值链。
不同的企业参与的价值活动中,并不是每个环节都创造价值,实际上只有某些特定的价值活动才真正创造价值,这些真正创造价值的经营活动,就是价值链上的"战略环节"。
企业要保持的竞争优势,实际上就是企业在价值链某些特定的战略环节上的优势。
运用价值链的分析方法来确定核心竞争力,就是要求企业密切关注组织的资源状态,要求企业特别关注和培养在价值链的关键环节上获得重要的核心竞争力,以形成和巩固企业在行业内的竞争优势。
企业的优势既可以来源于价值活动所涉及的市场范围的调整,也可来源于企业间协调或合用价值链所带来的最优化效益。
价值链列示了总价值、并且包括价值活动和利润。
价值活动是企业所从事的物质上和技术上的界限分明的各项活动,这些活动是企业创造对买方有价值的产品的基石。
利润是总价值与从事各种价值活动的总成本之差。
价值活动分为两大类:基本活动和支持性活动。
基本活动是涉及产品的物质创造及其销售、转移买方和售后服务的各种活动。
支持性活动是辅助基本活动,并通过提供采购投入、技术、人力资源以及各种公司范围的职能支持基本活动。
涉及任何产业内竞争的各种基本活动有五种类型进料后勤:与接收、存储和分配相关联的各种活动,如原材料搬运、仓储、库存控制、车辆调度和向供应商退货。
生产作业:与将投入转化为最终产品形式相关的各种活动,如机械加工、包装、组装、设备维护、检测等。
发货后勤:与集中、存储和将产品发送给买方有关的各种活动,如产成品库存管理、原材料搬运、送货车辆调度等。
迈克尔·波特价值链分析模型

迈克尔·波特价值链分析模型波特价值链分析模型波特价值链分析模型(Michael Porter's Value Chain Model)目录, 1 波特价值链分析模型简介, 2 涉及任何产业内竞争的各种基本活动有五种类型, 3 在任何产业内所涉及的各种支持性活动可以被分为四种基本类型, 4 价值链咨询模型, 5 战略地图与价值链比较[1], 6 波特行业市场结构分析模型, 7 基于价值链分析的莱钢核心竞争力研究[3], 8 相关条目, 9 参考文献波特价值链分析模型简介由美国哈佛商学院著名战略学家迈克尔?波特提出的"价值链分析法"(如下图),把企业内外价值增加的活动分为基本活动和支持性活动,基本活动涉及企业生产、销售、进料后勤、发货后勤、售后服务。
支持性活动涉及人事、财务、计划、研究与开发、采购等,基本活动和支持性活动构成了企业的价值链。
不同的企业参与的价值活动中,并不是每个环节都创造价值,实际上只有某些特定的价值活动才真正创造价值,这些真正创造价值的经营活动,就是价值链上的"战略环节"。
企业要保持的竞争优势,实际上就是企业在价值链某些特定的战略环节上的优势。
运用价值链的分析方法来确定核心竞争力,就是要求企业密切关注组织的资源状态,要求企业特别关注和培养在价值链的关键环节上获得重要的核心竞争力,以形成和巩固企业在行业内的竞争优势。
企业的优势既可以来源于价值活动所涉及的市场范围的调整,也可来源于企业间协调或合用价值链所带来的最优化效益。
价值链列示了总价值、并且包括价值活动和利润。
价值活动是企业所从事的物质上和技术上的界限分明的各项活动,这些活动是企业创造对买方有价值的产品的基石。
利润是总价值与从事各种价值活动的总成本之差。
价值活动分为两大类:基本活动和支持性活动。
基本活动是涉及产品的物质创造及其销售、转移买方和售后服务的各种活动。
支持性活动是辅助基本活动,并通过提供采购投入、技术、人力资源以及各种公司范围的职能支持基本活动。
大型商业风险 英语

大型商业风险英语English:Large-scale commercial risks encompass a wide range of potential threats that can adversely affect businesses across various industries. These risks can originate from both internal and external factors, including economic fluctuations, technological disruptions, regulatory changes, geopolitical instability, and natural disasters. Economic downturns, such as recessions or financial crises, can significantly impact consumer spending patterns, demand for products and services, and overall market conditions, leading to reduced revenues and profitability for businesses. Technological advancements, while offering opportunities for innovation and growth, also introduce risks such as cyberattacks, data breaches, and obsolescence of products or services. Regulatory changes, particularly in highly regulated industries such as finance, healthcare, and energy, can impose compliance burdens and operational constraints on businesses, increasing costs and affecting their competitive positions. Geopolitical instability, including trade disputes, political conflicts, and sanctions, can disrupt supply chains, hinder international trade, and create uncertainty for businessesoperating in global markets. Natural disasters, such as hurricanes, earthquakes, and pandemics, pose physical risks to assets, supply chains, and operations, potentially causing widespread damage and disruption. Mitigating these risks requires proactive risk management strategies, including comprehensive risk assessments, robust contingency planning, diversification of operations and supply chains, investment in resilience and adaptation measures, and effective communication with stakeholders.中文翻译:大型商业风险涵盖了一系列可能威胁到各行各业企业的潜在威胁。
沃尔玛的全面风险管理战略(英文版)

沃尔玛的全面风险管理战略(英文版) Comprehensive Risk Management Strategy of Walmart Introduction:Risk management is an essential component of every successful business. It involves identifying potential risks, assessing their impact, and implementing strategies to mitigate them. As one of the largest retail corporations in the world, Walmart recognizes the importance of having a comprehensive risk management strategy in place. This article aims to outline Walmart's approach to risk management, highlighting its key principles and strategies.1. Risk Identification:The first step in Walmart's risk management strategy is to identify potential risks that could impact the company's operations. This involves conducting thorough risk assessments at various levels, including corporate, regional, and store levels. Walmart uses various techniques such as problem analysis, performance reviews, and trend analysis to identify areas of potential vulnerability. The company also closely monitors external factors such as market trends, regulatory changes, and geopolitical risks that could affect its business.2. Risk Assessment:Once the risks are identified, Walmart assesses their potential impact on the company's operations, financial performance, and reputation. This involves quantifying risks in terms of financial loss, operational disruption, and potential damage to the brand image. By conducting risk assessments, Walmart can prioritize risks and allocate resources effectively to mitigate them.3. Risk Mitigation Strategies:After assessing the risks, Walmart implements strategies to mitigate them and minimize their impact on the company. This includes developing and implementing robust internal controls, standard operating procedures, and policies to prevent and detect risks. Walmart also invests in state-of-the-art technology and infrastructure to ensure the security and efficiency of its operations. For example, the company uses advanced surveillance systems and cybersecurity measures to protect its stores and customer data from potential threats.Walmart also believes in fostering a culture of risk management throughout the organization. It educates and trains its employees on risk awareness and encourages them to report any potential risks or violations. This helps Walmart to proactively address risks and prevent potential issues before they escalate.4. Crisis Management:Despite careful planning and risk mitigation efforts, unexpected events can still occur. Walmart understands the importance of having a robust crisis management plan in place. The company has a dedicated crisis management team that is responsible for coordinating responses to various crises, such as natural disasters, product recalls, or public relations crises. Walmart's crisis management plan outlines clear procedures for communication, decision-making, and business continuity to ensure a swift and effective response to any crisis situation.5. Business Continuity Planning:Another critical aspect of Walmart's risk management strategy is business continuity planning. This involves developing strategies and procedures to ensure the continuous operation of key business functions in the event of a disruption. Walmart has comprehensive business continuity plans at both the corporate and individual store levels. These plans outline alternative operating procedures, backup systems, and recovery strategies to minimize downtime and mitigate the impact of any disruption.6. Continuous Improvement:Walmart recognizes that risk management is an ongoing process that requires continuous improvement and adaptation. The company regularly reviews and updates its risk management strategies to address emerging risks and changing business environments. It actively seeks feedback from employees, customers, and stakeholders to identify areas for improvement and implement necessary changes.Conclusion:Walmart's comprehensive risk management strategy demonstrates its commitment to ensuring the safety, security, and continuity of its operations. By adopting a proactive and holistic approach torisk management, Walmart can identify and mitigate potential risks, minimize their impact, and maintain its position as one of the world's leading retail corporations.Certainly! Here are some additional points to expand on Walmart's risk management strategy: 1. Supply Chain Risk Management:Walmart's risk management strategy includes a strong focus on supply chain management. The company recognizes thatdisruptions in its supply chain can have a significant impact on its operations and ability to serve customers. To mitigate supply chain risks, Walmart has implemented several strategies. Firstly, the company has diversified its supplier base to reduce dependency on a single supplier or region. This helps to minimize the impact of any potential disruptions, such as natural disasters or geopolitical issues. Secondly, Walmart closely collaborates with its suppliers to ensure they meet specific quality, safety, and compliance standards. The company also conducts regular audits and inspections to mitigate the risks associated with unethical practices or non-compliance.2. International Risk Management:As a global retail corporation, Walmart operates in various countries with different regulatory, political, and cultural environments. To manage the risks associated with international operations, Walmart has established a robust governance structure. The company has a dedicated international risk management team that monitors and assesses risks specific to each country. This allows Walmart to tailor its risk mitigation strategies to address the unique challenges and requirements of individual markets. Additionally, Walmart maintains strong relationships with local stakeholders, government agencies, and industry associations to proactively address any potential risks or issues that may arise.3. Data Privacy and Cybersecurity:The increasing reliance on technology and digital systems within the retail industry brings new risks such as data breaches and cyber-attacks. Walmart recognizes the importance of protecting customer and company data from potential threats. The companyhas invested heavily in cybersecurity measures, including firewalls, encryption, and constant monitoring of its systems. Walmart also regularly conducts vulnerability assessments and penetration tests to identify and address any potential weaknesses. In addition to technical safeguards, Walmart has implemented strict data privacy policies and procedures to ensure compliance with relevant regulations and protect customer privacy.4. Regulatory Compliance:Operating in a highly regulated industry, Walmart places a strong emphasis on compliance with applicable laws and regulations. The company has a dedicated legal and compliance team that monitors and ensures adherence to local, national, and international regulations. Walmart invests in training programs for its employees to ensure they are aware of and comply with relevant laws and regulations. The company also conducts regular internal audits to assess compliance and identify areas for improvement. Walmart's commitment to regulatory compliance helps to mitigate the risks associated with legal sanctions, reputational damage, and operational disruptions.5. Environmental Sustainability:Walmart recognizes the risks associated with climate change and environmental degradation and has integrated sustainable practices into its risk management strategy. The company has set ambitious goals to reduce greenhouse gas emissions, promote renewable energy, minimize waste, and conserve natural resources. By adopting sustainable business practices, Walmart reduces its exposure to potential regulatory, reputational, and operational risks. The company also works closely with its suppliers to promotesustainable sourcing and production practices throughout its supply chain.Conclusion:Walmart's comprehensive risk management strategy encompasses a wide range of areas, including risk identification, assessment, mitigation, crisis management, business continuity planning, and continuous improvement. Through its proactive and holistic approach, Walmart can effectively manage potential risks and ensure the safety, security, and continuity of its operations. By placing a strong emphasis on supply chain integrity, international risk management, data privacy, regulatory compliance, and environmental sustainability, Walmart demonstrates its commitment to long-term success and resilience in an ever-changing business landscape.。
- 1、下载文档前请自行甄别文档内容的完整性,平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益,请联系客服反馈,我们会尽快为您处理(人工客服工作时间:9:00-18:30)。
A Hazardous Environment
One measure ofthe increased strategic risks companies face is the sharp drop in the percentage ofthe 3,000 5&P-rated stocks receiving a high quality rating (based on S&P's assessment of a company's ability to achieve long-term, stable earnings growth) and the increase in the percentage of stocks receiving a lowquality rating. High-quality stocks include those rated A-f, A, and A-. Low-quality stocks include those rated B, B-, C, and D. (B+ stocks are omitted.)
You're insured and hedged against many risks-but not the greatest ones, the strategic risks that can disrupt or even destroy your business. Learn to anticipate and manage these threats systematically and, in the process, turn som^ of them into growth opportunities.
Strategic risks take a variety of forms tbat go beyond sucb familiar challenges as the possible failure of an acquisition or a product launch. A new tecbnology may overtake your product. (Think of how ACE inhibitors and calcium channel blockers stole share in the hypertension drug market from beta-biockers and diuretics.) Gradual shifts in the market may slowly erode one of your brands beyond the point of viability. (Recall the demise of tbe Aitiian /. Slywotzky is a Boston-based managing director of Oldsmobile brand.) Or rapidly shifting customer prioriMercer ManagemetU Consulting and a coauthor of How to ties may suddenly change your industry. (Consider how Glow When Markets Don't (Warner Business Books, 2003). quickly baby boomer parents migrated from station wagJohn Drzik is the presidetU of New York-based Mercer Oliver ons to minivans, catching most automakers off guard.) Wyman, a global financial services consulting firm. The auThe key to surviving strategic risks is knowing how to thors can be reached at info@. assess and respond to tbem. Devoting the resources to do 80
the Biggest Risk of All
by Adrian J. Slywotzky and John Drzik
HATEVER YOUR BUSINESS, Consider for a
moment the remarkable turnaround over the past decade in the U.S. banking industry. In the early 1990s, the industry - rocked by the Latin American debt crisis, a major real estate bust, and economic recession - suffered massive loan losses, erratic earnings, and the highest rate of bank failures since the Depression. A decade later, as much of the economy reeled from the dot-com bust and another recession, banks were generally flourishing. The number of bad loans was down, earnings were relatively stable, and the banking industry was outperforming the market as a whole.
HARVARD BUSrNESS REVIEW
Countering the Biggest Risk of A M
The tuinaround occurred in large part because banks were able to develop new tools and techniques to counter risk, in the process giving birth to an entirely new discipline ot financial risk management. Sophisticated creditscoring measures reduced banks'credit losses. New forms ofoptions.futures, and counterparty agreements allowed banks to redistribute their financial risks. In fact, banking regulations now require companies to employ financial models that quantify their market risks. We cite this example because the risks that plagued banks 15 years ago are emblematic ofthe challenges that companies across oil industries increasingly face today. What if these companies could also employ tools and techniques that would provide some protection against a bioad set of high-stakes risks? 1 hese looming threats form a category we call strategic risk - that is, the array of external events and trends tbat can devastate a company's growth trajectory and shareholder value. The evidence of strategic risk is becoming ever more apparent. In the past 20 years, there has been a dramatic decrease in the number of stocks receiving a high quality rating by Standard & Poor's and a dramatic increase in the numberof low-quality stocks. (See the exhibit "A Hazardous Environment.") And our own analysis indicates that from 1993 through 2003, more than onethiid of Fortune 1,000 companies-only a fraction of which were in volatile high-technology industries-lost at least 60% of their value in a single year. So how should a company respond to threats of this magnitude? The answer lies in devising and deploying a systematic approach to managing strategic risk.
Many of these early adopters are at a rudimentary stage, in which they treat enterprise risk management as an extension of their audit or regulatory compliance processes. Other companies are at a more advanced stage, in which they quantify risks and link them to capital allocation and risk-transfer decisions. Even among these more advanced practitioners, however, the focus of enterprise risk management rarely encompasses more than financial, hazard, and operational risks. Most managers have not yet systematically addressed the strategic risks that can be a mucb more serious cause of value destruction. (A method for assessing and responding to the strategic risks your company faces is presented in the sidebar "A Manager's Guide to Strategic Risk.")