《高级商务英语写作》参考答案
电大1365《高级商务英语写作》开放大学期末考试试题2019年7月(含答案)

Part 2 Translation (20 points)
Questions 11-15 are based on the following task. Directions: Translate the following sentences into Chinese CEnglish). 11. The respons 心 lities include receiving visitors, scheduling meetings, and writing routine letters and reports. 12. 我期望有机会亲自与您讨论我的资格。 13. Our company is renowned for having the most extensive ranges of products including furniture and handicraft. 14. 我们要感谢您和贵公司近期 300,000 美元的捐款。 15. We are pleased to inform you that we have covered the above shipment with the People's Insurance Company of China against WPA.
(20 points)
Part 3: Paragraph Organization
(20 points)
Part 4: Writing
(40 points)
• The total marks for this examination are 100 points. Time
allowed for completing this examination is 90 minutes.
高级商务英语写作试题及答案

尚能达到答题要求 ● 所有的主要内容点已包括进去,遗漏了一些次要的内容。 ● 语言使用时出现一些错误,但不妨碍交流。 ● 结构和词汇掌握范围适度。 ● 组织和安排总的来说尚令人满意。 ● 格式尚可,虽然并不完全成功。 给读者的印象较好。
21. 评分标准
36—40 分 31—35 分 21—30 分 11—20 分 0—10 分
全部完成答题要求 ● 所有内容点都已包括在内并在答题要求允许的情况下加以展开。 ● 语言规范、恰当;错误少,且均属小错。 ● 多样化的语言结构和丰富准确的词汇。 ● 组织结构好,前后呼应自然。 ● 格式完全适当。 给读者的印象极佳。
(11365 号 )高 级 商 务 英 语 写 作 答 案 第 1 页 (共 2 页 )
Part3ParagraphOrganization (Items16—20,20points,4pointseach) Directions: Rearrange the order of the following sentences to form a proper letter.
16
17
18
19
20
c
g
a
e
f
Part4 Writing (Item21,40points) Directions:Writeaproductdescriptionaccordingtothegiveninformation.Writeabout150words. Write your answers on the Answer Sheet.
剑桥商务英语高级作文答案

剑桥商务英语高级作文答案1. In today's fast-paced business world, effective communication is key to success. Whether it's negotiating deals, presenting ideas, or simply interacting with colleagues, the ability to express oneself clearly and confidently is essential.2. One of the most important aspects of business communication is being able to tailor your message to your audience. Whether you're speaking to a client, a colleague, or a superior, it's crucial to consider their needs, preferences, and level of understanding in order to communicate effectively.3. In addition to verbal communication, nonverbal cues also play a significant role in business interactions. Body language, facial expressions, and gestures can all convey important messages and influence the way your words are perceived.4. Another key aspect of effective business communication is active listening. By truly listening to others, asking questions, and seeking clarification when needed, you can ensure that you understand the message being conveyed and respond appropriately.5. Technology has also transformed the way we communicate in business. Email, video conferencing, and instant messaging have made it easier than ever to connect with colleagues and clients around the world, but it's important to remember that these tools should complement, not replace, face-to-face interactions.6. Finally, in today's global business environment, cultural sensitivity is more important than ever. Being aware of and respectful towards different cultural norms, customs, and communication styles can help avoid misunderstandings and build stronger relationships with partners and clients from diverse backgrounds.。
BEC商务英语(高级)写作模拟试卷114(题后含答案及解析)

BEC商务英语(高级)写作模拟试卷114(题后含答案及解析)题型有:1. PART TWOPART TWO1.Your company bought 1,000 boxes of pens from a company on 17th October. During Commodity Inspection, you found some of them leaked and wrote with missing ink. Write a complaint letter to the company:- explaining why you are writing- informing them of the problem- explaining the effect it has on your business- asking for an explanation and suggesting your proposals to solve the problem. Write 200-250 words.正确答案:Mr. Stevens,I am writing to you in connection with the 1,000 boxes of pens we bought from your company on 17th Oct. Unfortunately, we found that some of them leaked and wrote with missing ink during Commodity Inspection.During the inspection process the next day, we spot-checked 150 boxes, each selecting one pen to give it a trial, and the findings are very surprising. Inconceivably, 60% of the pens we checked are either leaking or writing with missing ink.We phoned your company the minute we found the problem, but your company didn’t give us a very satisfying reply, nor did you offer to replace them with good-quality ones right then. That affected us badly as we had received some orders from our customers and charged deposit on some of them. If we can’t send them the prescribed goods in time, we will suffer great loss as well as harm to our credit.Therefore, I hope you can replace the pens with good ones in five days. Since we have had a long cooperation with each other for about five years, and your company has always been very strict with the quality of your products, I believe that you can give a satisfactory explanation and take appropriate measures to solve the problem.Thank you for your prompt attention to the letter. I’m looking for your early reply. Sincerely yours, Tom Chan解析:题目要求写一封投诉信。
《高级商务英语写作》参考答案

Advanced Business English WritingSuggested Answers to Task-based ExercisesChapter One1. Information control1). The recommendations should be placed after the conclusions.2). Point 3d should not have been included.Language control1). The style of the sentence,I’ve been asked to… in the Terms of Reference is far too personal.2). In 4b the word must creates a hard tone that is inappropriate for addressing the vice-president of personnel.Presentation techniques1). Conclusions should not be indented in section 5.2). There is inconsistency in bracketing or not bracketing the letters.4. Certain changes should be made to the letter:1) Catherine Porter could address Audrey Maxwell as “Dear Mrs Maxwell”, rather than “Dear Madam”.2) She could use “I” rather than “we”. “We” is a way of hiding behind your company, avoiding responsibility. You should only use it if you really mean the company as a whole.3) She could replace formal expressions like “We acknowledge receipt”with more informal ones.4) She could use the active rather than the passive voice. “I have credited youraccount” rather than “Your account has been credited”. The first sounds friendlier, the second is very impersonal.5) She could be more apologetic about the company’s error. Nothing is more annoying that receiving a letter in which the company admits to having made a mistake but does not bother to apologize.6) She could be more tactful in turning down Mrs Maxwell’s request for compensation. There is no reason not to be firm if the situation calls for it, but you can be firm and friendly.5.To: Forest Guard Corp.Attention: Ms.Wang, Marketing ManagerFax No.: 26435783From: Xiang Yan, Designing Dept.Date: 16 June, 2009Subject: Printing Business CardsPages: ThisDear Ms. Wang,6.From ************************Date 25:7:03 16:06:29To *********************Subject Petty Cash VouchersJohnSome of the staff from your department are still bringing their petty cash vouchers to me. However taken over by Martin in Accounts last month.Please inform your staff that they should deal with Martin in future.Thanks for your help John.Chapter Two2.①e ②c ③a ④b ⑤d ⑥f6. This is an amended version of the previous letter. The staff should feel some sympathy with the company’s situation from the wording of this second attempt. They may feel peeved about the small increase, but they will probably also feel grateful that they still have a job.Chapter Three1.a)Stephen is writing to inform his manager of his resignation. The word resignationin the subject heading “My resignation”and in the first paragraph, “I am writing to inform you of my intention to resign from G & S Holdings.”b)He used polite phrases for the following reasons:●He wants to break the news as gently as possible, to avoid annoying the manager.Staff resignations cause trouble for a manager, as the manager then has to recruit another member of staff, which is a time-consuming, expensive and troublesome process.●He's writing to the Regional Manager, who has a higher status in the company.●He may want a good reference letter.●He may want Katherine Chu to be a referee for him in future.The polite phrases are:●“I have appreciated very much my four years...”●“I have gained valuable experience working within an efficient and professionalteam environment. In particular, I have appreciated your personal guidance...”●“Once again, thank you for your support.”c)“I would like to leave, if possible,..” This is tentative becase it uses a conditionalsentence (conditional sentences use “If” and have a comma in the middle).“I hope that this suggested arrangement is acceptable to the company”. This is tentative because of the word “h ope”.2.a)Hugo wants to present the information logically: what caused the memo, theinvestigation and finally the request for action.(Note: He has cleverly 'hidden' the fact that non-smokers only have a majority of 1 in the middle of the text, emphasizing the request for action and the fact that the memo comes from the Staff Liaison Committee. He is attempting to influence Sandra to implement the request, even though many people voted against it.)b) Bold headings are clearer: the different parts are separated and summarized.3.To: Ovations Management TeamFrom: Daniel Bush, managerDate: June 3, 2003Subject: Welcoming John SmithI am pleased to announce that John Smith has agreed to join the Ovations Management Team as a senior vice president reporting to me. John joins us as we explore additional strategies relating to our Evercare business, including end-of-life care and the comprehensive health services that are needed to assist terminally ill individuals and their families.We are very fortunate to have John’s leadership as we expand our scope for growth. John has demonstrated strong leadership in creating and implementing business strategies, medical practice management and new business development. He has been with UnitedHealthcarenew provider networks within UHN. Prior to joining UnitedHealthcare, John worked in Colorado and Tennessee with4.MEMOTo:Katherine Chu, Regional ManagerFrom:Stephen Yu, SalesDate:28 April 2012Subject:Notification of My ResignationI am writing to inform you of my intention to resign from G & S Holdings.I have appreciated very much my four years working for the company. The training has been excellent and I have gained valuable experience working within an efficient and professional team environment. In particular, I have appreciated your personal guidance during these first years of my career.I feel now that it is time to further develop my knowledge and skills base in a different environment.I would like to leave, if possible, in a month's time on Saturday, 1 June. This will allow me to complete my current workload. I hope that this suggested arrangement is acceptable to the company.5.(a)The subsidiary’s financial statements showed worrying trends in its business. Ananalysis of the movements in the sales and costs figures is to be prepared by 18 October 2009.Action: Lindsay Yeong (b)The price of coffee has increased and this has made it necessary to raise the priceof a cup of coffee from $15 to $20 from 10 May 2010.(c)The proposed timetable for the interim and final audit is attached to these minutes.It may be difficult to meet the deadline for the final audit because the chief accountant (Vivien Yeung) is on holiday for the first week. This will be looked at in more detail by 11 April 2009.Action: Ben Suen 6.Minutes of 10th meeting of the Hall Extension Committee held on Tuesday, 11 January 2008, 7pm, Ramsgate Library.Present: Colin Bates (chairman)Mary Chin (treasurer)Andrew WongNicholas LongSimon Lee (Council)Bob Black (Red Cross)Ann Cheung (PricewaterhouseCoopers Senior Associate)Apologies were received from Alan Suen and Susan Wan.Minutes of lat meeting1.Item 4 of the minutes of the last meeting was amended to read “subject to approval atthe AGM”, after the words “the committee agreed”. The minutes were signed by the chairman on behalf of the meeting.Matters arisingOpening ceremony2.The Chief Executive has refused the invitation to open the hall extension as he is onholiday. The Chief Executive suggested Anson Chan as a replacement for him. Mary Chin will contact her.Action: Mary Chin Treasurer’s report3.The treasurer’s report (attached) was discussed. It was agreed that a provision of HK$130,000 should be made for the damage to the Director’s car, in accordance with the solicitor’s letter.Publicity4.The Apple Daily are to be invited to do an article on the Hall to attract local interest.Action: Andrew WongCheese and wine party5. A cheese and wine party for the committee is being held on 3 February, 7pm at theTaverner’s Arms. A list of attendees is to be prepared.Action: Mary ChinDate of next meeting6.The next meeting will be held on Wednesday, 8 March 2008, 8pm in the CommitteeRoom, Ramsgate Library.Chairman11January 2008Chapter Four1.2.3 4.5.Chapter Five 1.IntroductionThe aim of this proposal is to examine how we could enhance our companysituation and the disadvantages of the improvements recommended.Description of the bad publicityUnfortunately, a whistle-blower recently provided the local newspaper with information about the production of our newest product. They accused our organization of using chemical ingredients which could damage the health of clients.Presented problemsNow we have to face the problem that we could lose the trust of our customers.Consequently, we could have a sharp decrease in sales and profits.2.To: Mr. Carter, Managing DirectorFrom: John Michael, Head of the Administrative DepartmentDate: Feb.23, 2011The aim of this proposal is to summarize the strengths and weaknesses of the current website, and recommend new services and information to be provided through the website.Strengths:Our website can streamline business processes to improve operating efficiencies. Based on information provided by current website, we can analyze past customer behavior to anticipate customersWe now have greater ability to offer goods and services to the consumer over the Web. We can present goods more effectively, take orders and 3.To: The Managing DirectorThe proposal is for the possibility of producing a promotional brochure to publicize the company abroad.With quick globalization in the new IT age we have to make known our company in the international market.The following contents are recommended for the brochure.brief introduction of the company historyrange of existing and possible new productswebsite addresslist of our clients and business associates4.IntroductionThis proposal aims at showing why employee loyalty has deteriorated and suggesting ways of improving the current situation.Current situationA survey among the employees has shown the low employee loyalty.Unsatisfactory salaries and not enough fringe benefits are some of the real reasons for this problem. It is generally felt that the company competitors offer higher levels of remuneration.There appears to be a lack of information and resources needed for employees to do a good job. They also lack the necessary skills to meet the requirements of the job.Measures5.IntroductionThis proposal aims at preparing a detailed program of activities for a group of business people from the foreign trade delegation who will visit our company next month.FindingsAfter serious consideration, I have arranged a series of activities for them. Firstly, I will show them around our company, especially some main departments, to show our corporate culture to them. Meanwhile, I would introduce our companyfor the guests. Secondly, some business lectures would be carried out for the purpose of better communication between two sides. These lectures are given by business experts who are invited honorably. I am sure this will have a significant influence on the cooperation in the future.Recommendations and ConclusionsChapter Six1.2.3.4.5.建立于1998年的艾伦鞋业有限公司是一家专门从事运动鞋类生产和销售的公司,涉及诸如耐克、艾迪达斯、彪马、锐步等多个品牌。
BEC中高级写作练习及参考答案

BEC备考写作一、BEC中高级考试写作部分简介1.各两篇文章,原始分数均为10分和20分。
2.中级写作时间45分钟;高级写作时间70分钟。
二、BEC中级(Vantage)Part Ⅰ文体——Memo, Note, Email, Message写作范例:(答案见BEC Samples p18)例一(三段式):Y ou are the Head of Research for an international car manufacturer. Y ou have to make an urgent trip tomorrow to visit Pierre Blanco, a colleague who works for a subsidiary.Write a memo of 40-50 words to your secretary:✓Telling her who you are going to see and when✓Asking her to book flight tickets and accommodation✓Telling her what work you would like her to do in your absence.Write on your answer sheet.例二(5分钟快速练习,一段式):Y ou are a manager in a company which manufactures office furniture. Next month, you are going to London to discuss an important contract.Write a note of 40-50 words to your assistant:✓Saying when you want to leave and return✓Asking him to book flights✓Telling him which hotel to book.Write on your answer sheet.例三(10分钟常规练习,三段/一段式):Y our company has just opened a new office in the United States. Y ou have agreed to go and work there for six months. Write a memo of 40-50 words to all your colleagues:✓Explaining why you will be absent✓Saying when you are leaving the office✓Expressing your wish to keep in touchWrite on your answer sheet——请假、缺席●典型的开头部分写作●典型的正文部分写作●典型的结尾部分写作●真题写作范例:例一:Y ou would like to go to a seminar on presentation skills.Write an email of 40-50 words to your line manager:✓Requesting time off work to go to the seminar✓Saying when the seminar is✓Explaining why you want to goWrite on your answer sheet例二(10分钟常规练习):Y ou are a regional sales manager for an international company. Y ou have been asked to go to a meeting at your company’s head office. Y ou cannot go, so somebody else will go in your place.Write an email of 40-50 words to Erica Y oung, who is organizing the meeting:✓Apologizing for not being able to go to the meeting✓Explaining why you cannot go✓Saying who will goWrite on your answer sheet2) 告知重大事件发生●典型的文章结构●典型的开头部分写作●典型的结尾部分写作●写作范例:例一:Y ou are a Project Team Leader. Y ou have had to cancel your next project meeting because some of the members of your team will be abroad.Write a memo of 40-50 words to your project team:✓Informing them of the cancellation and giving the reason✓Stating a new date and time for the meeting✓Requesting suggestions for the agendaWrite on your answer sheet.例二(5分钟快速拓展练习):Y ou are the Research and Development Director of an engineering company, which is a subsidiary of a large corporation. The Chairman of the corporation is visiting your company next week.Write a memo of 40-50 words to all your staff:✓Informing them of the visit✓Telling them why the visitors is coming✓Telling them when he will arrive and asking them to be at the welcome reception for himWrite on your answer sheet.例三(5分钟快速拓展练习):Y ou are the managing director of a company whose profits have recently increased and you would like to reward staff for this.Write a memo of 40-50 words to all staff:✓Thanking them for their contribution✓Explaining why profits increased✓Telling them what their reward will be.Write on the answer sheet例四(10分钟常规练习):Y ou need to inform your marketing team about a radio advertising campaign for one of your company’s new products. Write an email of 40-50 words to your team:✓Reminding them which new product is✓Explaining why you’ve chosen to advertise on radio✓Saying what you expect, the advertising campaign to achieveWrite on your answer sheet3) 组织培训活动●典型结构●典型的开头部分写作●写作范例:例一(课堂带写):Y ou are the training manager of a company which has won a large export order. Y ou have been asked to organize foreign language training for some of your staff.Write a memo of 40-50 words to staff:✓Explaining why the course are necessary✓Saying which members of staff should attend✓Announcing when the course will startWrite on the answer sheet例二(10分钟常规练习):Y ou have been asked to organize your company’s staff training program. Before the program starts you would like to identify training areas that staff are interested in.Write a memo of 40-50 words to all staff:✓Saying when the training program will start✓Asking for suggestions for what to include in the program✓Giving a deadline for suggestions.Write on your answer sheet4) 询问类及其他●典型结构●典型的开头部分写作●写作范例:例(5分钟快速练习):Y ou are the factory manager of a car company. Y ou are waiting for urgently needed components from your purchasing department.Write a note of 40-50 words to Mr. Grayson, the Assistant Purchasing Manager:✓Enquiring about the reason for the delay✓Stating when the components are needed✓Suggesting a meeting to discuss future deliveries.Write on your answer sheet.三、BEC中级(Vantage)Part Ⅱ& BEC高级(Higher)Part Ⅱ1.文体——Correspondence / Report / Proposal2.写作者的口吻3.语言的整合4.按照文体讲解:1)Business Correspondence●5种内容类型(补充求职信和简历)●基本格式:1)Make Change●写作范例:例一:Your Managing Director has asked you to reply to the letter below which is about a proposed educational visit to your company by a local school. He has written his comments on the letter.SUNDSTORM TECHNICAL COLLEGERe: Educational VisitDear Mr. Takahashi,Thank you for your recent letter accepting our request for an educational visit to your company.aged between 17 and 18, and will be taking part in the visit as part of their careers development program.thI understand the training officer is willing to give a talk to the students about the company’s training program. This will be‘question and answer’ session?I would be grateful if you could inform me as to whether these proposals are suitable and would like to thank you once again for your cooperation with the scheme for ‘School and Business Links’.Y ours sincerely,Mr. Y amaguchi,HeadteacherWrite a letter of 100-120 words to the head teacher explaining the changes the Managing Director would like to make to the visit.Write on your answer sheet.The company where you work is organizing a sales conference. Your Sales Manager has asked you to reply to the letterbelow, from a transport hire company called A1 Coaches, concerning arrangements for the conference. He has written his comments on the letter .Write a letter of 100-120 words to Mr . Otley of A1 Coaches, to make sure that the arrangements are changed. Do not include address.Write on your answer sheet.Dear Conference Organizer,Transport arrangements-Sales Conference 9/10 DecemberFollowing your telephone call yesterday, I am writing to confirm the coach and car hire details for your Sales Conference in December.8:15 amTransfer passengers to Whitestone Conference Centre by 9 am48 passengers-1 coach8:45 am Collect Chairman and guests from your Head Office (Silver Street) to arrive at Conference Centre by 9 am. 10 passengers-2 car6:00 pm Collect all delegates from Conference Centre. Take to Grand Hotel, for overnight stay.48 passengers-1 coach10 car passengers-2 cars9:00 am Transfer delegates from Grand Hotel to Conference Centre.10:30 am1:00 pmPlease confirm that these arrangements are correct.Y ours sincerely,PJ OtleyA1 Coaches Ltd.You are responsible for planning the magazine advertising of your company’s new product, which is a polish for cars.You have just received the letter below from the magazine that you are going to advertise with. You have also receiveda memo from your Marketing Manager about the advertising campaign.Write a letter of 100-120 words to Mr. Ellwood at the magazine, telling him about the changes to the advertisement booking, and asking him or any other information that you require.Do not include addressesWrite on your answer sheetDear Ms. Beddington,Thank you for your advertisement booking, the details of which I confirm below.Name of Company: Autocare ProductsName of Product: SuperglossDetails of Advert: 1/2-page, black and whiteAdvert will appear in: July and August issues of the magazineCost of Advert: $350 per issue (3 issues=$1050)Discount: 5% for early bookingT otal Cost: $997.50We trust that this is satisfactory.Y ours sincerely,MemoTo: Cathy BeddingtonFrom: John HumphreyRe: New Product AdvertisingThe Managing Director has approved an increase of budget on this campaign, so we can gofor: color advert, six issues.Could you contact the magazine and get them to change this? Please check the price and thepossibility of a bigger discount.Also tell them to get the product name right——Supagloss.Thanks2) 推荐信●推荐信的分类——自荐与推荐●推荐信的原则——开门见山●推荐信的典型开头部分写作——开门见山例一(自荐):You work for RCT, a company which sells business stationery. RCT is interested in becoming an agent for Novestat, acompany which manufactures paper products.Read Novestat ’s advertisement below, on which you have made some notes.Then, using all your notes, write a letter of 100-120 words to James Dowling at Novestat.Do not include addresses.Write on your answer sheet.NOVESTATAGENTS REQUIREDFOR A NEW PAPER PRODUCTNovestat, a leading manufacturer of business stationery, is delighted to announce its exciting new range of designer paper products. This range allows customers to create their own business stationery to the highest professional standards, using their own computer printers.We are looking for companies world-wide to distribute the NOVESTA T DESIGNER PAPER range.Then, please write to James Dowling, Novestat, Unit 3, Basing EASTA T, Hampton, Middlesex, TW13 5SA, UK.例二(20分钟快速拓展练习——推荐信):The international organization you work for makes an award every month to a person in each department based thefollowing criteria:✓ Productivity✓ Relations with customers✓ Contribution to the teamY our line manager has asked you to recommend someone from your department for this month ’s award.Write your recommendation, stating who the person is and the reason for your choice. Describe how this person meetseach of the three criteria for receiving the award.Write 200-250 words on your answer sheet.专题:求职信与简历(Covering Letter / Letter of Application and Resume ):● 求职关键词介绍● 求职信与个人简历以及个人履历的关系●求职信的基本格式、注意事项及范例 ●简历的基本格式、注意事项及范例例一:求职信Y ou have seen a job with a multi-national company advertised in a newspaper.Write a letter to the company applying for the job. Refer to relevant factors such as the nature of the job and why you are interested in it, your qualification and experience, what you are doing now and what you could contribute to the position.Write 200-250 words on your answer sheet.Letter of ApplicationRoom 320, Building 3, Lane 5130 Nanjing RoadHuangpu DistrictShanghai, 200000P. R. China22 June, 2005Mr. Julian ProctorDirector of Sales & MarketingFortune Travel Agency4490 Emmett A venueLondon, WC1 AC1UKDear Mr. Proctor,I wish to apply for the position of Regional Sales Manager, as advertised in today’s Toronto Star. As the attached resume suggests, my experience in the travel industry has prepared me for this challenging position and I would welcome the opportunity to work for a prestigious and well respected employer such as Fortune Travel.My academic background includes a degree in Business Administration from Queen’s University, where I completed all of my marketing courses with honors. I also have two years of experience in advertising and public relations, when I designed and implemented a marketing plan for Interprovincial Business Systems. My communication skills have always been a major asset to me and I take pride in my ability to work well with others in a managerial and supervisory capacity. These skills will allow me to contribute to your sales and marketing effort from the start.I would really appreciate an opportunity of interview to further discuss my qualification and fitment to the position. I’m available anytime in the following 3 months and I’m looking forward to your favorable reply!Y ours sincerely,John StevenJohn StevenEncl: Resume3)解释信/报告●中高级考试对于“解释信/报告”要求的异同点 ●典型的开头部分写作 ●典型的结尾部分写作 ● 真题范例:例一:You are the manager of a TV and radio repair workshop. One of your employees has received the letter below about afaulty cassette player which he inspected. He has his comments on the customer ’s letter and asked you to write a reply. Write a letter of 100-120 words to the customer , using the employee ’s comments and explaining why your companycannot repair the cassette player .Do not include addressWrite on your answer sheet35 Dorset RoadLondon W612 September 1997Mr. D. MasonRadio World6 Adelaide ParkLondon W6Dear Mr. Mason,Re: Repair of Tashita Cassette PlayerY ou returned our cassette player to us on 5th September, after having it in your shop for over a month, saying that you couldnot repair the following faults:1. A2.I wasvery surprised to hearthis, because the I would be grateful if you could explaining in writing why the equipment is, in your can discuss this matter with the manufacturers.Y ours sincerely,Paul Johnson例二(20分钟快速拓展练习):Y ou have received the following email from a customer:I was surprised to hear a rumor recently that your company is suffering financial difficulties and is likely to go out of business. I’d be very sorry if this were true.Colin SandersWrite a letter of 200-250 words to the customer, and include the following points:✓A denial of the rumor✓A possible reason for the rumor✓Y our company’s plans for future growth✓Y our hope for Mr. Sander’s continued customWrite on your answer sheet.例三(报告):Y our company or organization is becoming more successful. In order for this success to continue, you want to expand and increase the budget of your department. The Directors have asked you to write a report saying why your department needs extra money.Write a report of 200-250 words, explaining why your department needs more money, and include the following points:✓Whether extra staff are needed (and if so, why?)✓Whether changes to the office space and equipment should be made✓What plans you have for future development✓How the investment would generate extra business.Write on your answer sheet.例四(10分钟快速拓展练习):Y our company is considering appointing someone as your assistant. Y our boss has asked you to write a short report on whether an assistant would be useful for you.Write a report of 200-250 words for your manager, describing:✓The advantages to you of having an assistant✓What difficulties might arise if an assistant is appointed✓What qualifications and experience would be desirable in an assistant✓What personal qualities would be desirable in an assistantWrite on your answer sheet4) 多选一●真题写作范例:例一:Your company exports to a number of countries around the world and is looking for a new agent for international freight. The Export Sales Manager has asked you to write a proposal saying which agent you recommend.Read the two advertisements below, on which you have already made some notes.Then, using all your handwritten notes, write your proposal of 120-140 words for the Export Sales Manager.Write on your answer sheet.例二(20分钟快速拓展练习):Y our company has planned three training courses:✓Foreign Language Development✓Changes in Technology✓Management SkillsY ou have been asked to write a report, recommending the course you think would be most useful for people who do the same kind of job as you.Write a report of 200-250 words, saying which course you have chosen. Explain why you feel it would be the most useful and why the others are not suitable.Write on your answer sheet四、BEC高级(Higher)Part Ⅰ——图表作文●图表作文的文章结构1)引言部分2)主体段落3)结论部分4)例文分析:The bar chart below shows the number of complaints made by consumers about different products and services in the years 1994 and 1997.图四图一Write a short report for a university lecturer describing the information in the graph. Y ou should write at least 140 words.The bar chart displays the changes in the number of complaints made by consumers about five kinds of products and services between 1994 and 1997. According to the diagram, there was an increase in the complaints about most of the products and services.The number of complaints about package holidays abroad and financial services increased over the period. The complaints made about the package holidays abroad rose by 12.7% from 15,000 in 1994 to about 18,000 in 1997. And there were about 52,000 complaints about the financial services in 1997, 5.2% up on 1994.There were also more complaints about electric goods and second-hand cars in 1997 than in 1994. The complaints about the two products rose by 9.2% and 6.7% respectively. The former increased from 66,000 in 1994 to about 70,000 in 1997 and the latter went up from 80,000 to 86,000. And clothing is the only sector where the number of complaints dropped over the period. In 1994, there were around 45,000 complaints while the figure decreased by 4% to around 43,000 in 1997.In conclusion we can see there were more complaints about the products and services in 1997 than in 1994 w ith the only exception of clothing.●图表作文常用的语言手段1)作文的开头——表示“出处”的句子结构。
bec高级试题及答案

bec高级试题及答案BEC高级试题及答案一、听力部分1. 听下面一段对话,回答以下问题:(A) What is the main topic of the conversation?(B) What does the woman suggest they do next?(C) Why does the man agree with her suggestion?答案:(A) The main topic of the conversation is about organizing a team-building event.(B) The woman suggests they should invite an external trainer for the event.(C) The man agrees because he believes an external trainer can provide a fresh perspective.2. 听下面一段独白,回答以下问题:(A) What is the speaker's opinion on remote working?(B) What is the potential issue with remote working according to the speaker?(C) What solution does the speaker propose?答案:(A) The speaker believes that remote working can increase productivity.(B) The potential issue is the lack of face-to-face interaction which can lead to communication problems.(C) The speaker proposes regular video conferences to maintain team cohesion.二、阅读部分1. Read the following passage and answer the questions:(A) What is the primary purpose of the article?(B) According to the article, what are the benefits of using renewable energy?(C) What challenges does the author mention regarding renewable energy?答案:(A) The primary purpose of the article is to discuss the advantages and challenges of renewable energy.(B) The benefits include reducing greenhouse gas emissions and promoting energy independence.(C) Challenges include the high initial cost of renewable energy technologies and the intermittent nature of some renewable energy sources.2. Read the following business report and answer the questions:(A) What was the main reason for the company's decline in profits?(B) What measures did the company take to address the issue?(C) What was the outcome of these measures?答案:(A) The main reason for the company's decline in profits was increased competition in the market.(B) The company took measures such as reducing costs and investing in new marketing strategies.(C) The outcome was a gradual recovery in profits over the next year.三、写作部分1. Write an email to a potential client introducing your company's new product. Include the following points:- Briefly describe the product.- Explain the benefits of using the product.- Suggest a meeting to discuss further details.答案:Dear [Client's Name],I hope this email finds you well. I am writing to introduce our latest product, the [Product Name], which we believe could be of great interest to your company.The [Product Name] is designed to [brief description of the product]. It offers several benefits, including [list of benefits], which we believe could significantly enhance your operations.We would be delighted to arrange a meeting to discuss how the [Product Name] could meet your specific needs. Please let us know a convenient time for you.Looking forward to your response.Best regards,[Your Name][Your Position][Your Company]2. Write a report summarizing the key findings of a recent market research study on consumer behavior. Include the following:- The main objective of the study.- The methodology used.- The key findings and their implications for businesses.答案:The main objective of the study was to understand the changing consumer behavior in the digital age. The methodology involved conducting surveys and analyzing data from online transactions.The key findings revealed that consumers are increasingly preferring online shopping due to convenience and better deals. They also value personalized experiences and are more likely to engage with brands that offer them.These findings imply that businesses should focus on enhancing their online presence, offering personalized services, and providing competitive pricing to stay ahead in the market.四、口语部分1. Describe a situation where you had to solve a problem at work. Explain the steps you took to resolve it.答案:In a situation where I had to solve a problem at work, I first identified the root cause of the issue. Then, I gathered all relevant information and consulted with my team members. After discussing potential solutions, we decided on the most feasible one and implemented it. Finally, we monitored the results to ensure the problem was resolved.2. Discuss the importance of effective communication in a business environment.答案:Effective communication is crucial in a business environment as it ensures that all team members are on the same page. It helps in avoiding misunderstandings, promotes collaboration, and leads to better decision-making. Clear communication also contributes to a positive work culture and enhances productivity.。
BEC商务英语(高级)写作模拟试卷121(题后含答案及解析)

BEC商务英语(高级)写作模拟试卷121(题后含答案及解析)题型有:1. PART ONE 2. PART TWOPART ONE1.- A survey has recently been conducted by the Product Department, and the bar charts below compare the output of two workshops of an European company in 2009 and 2010.- Using the information from the bar charts, write a short report describing the changes in 2009 and 2010.- Write 120-140 words.正确答案:Report: Output of two workshops in an European country’s company in 2009 and 2010 The purpose of this report is to compare the output of two workshops of an European company between 2009 and 2010.Workshop A had an output of 20 million pieces in the first quarter of 2009, with a rise in the second, but the output decreased in both the third and fourth quarter. The situation in 2010 was similar to that of 2009, with a stable output of a little under 25 million pieces quarterly throughout the year.Workshop B had a better beginning of 30 million pieces in the first quarter of 2009, but dropped in the second. However, it showed a positive sign again in the last two quarters. It continued its increase in 2010, with a sharp rise in the fourth quarter to about 40 million pieces. From the bar charts, we may conclude that workshop A was more stable in its output while workshop B was rising recently.解析:题目要求写一则关于欧洲某公司两车间在2009年和2010年两年间的产量情况。
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Advanced Business English WritingSuggested Answers to Task-based ExercisesChapter One1. Information control1). The recommendations should be placed after the conclusions.2). Point 3d should not have been included.Language control1). The style of the sentence,I’ve been asked to… in the Terms of Reference is far too personal.2). In 4b the word must creates a hard tone that is inappropriate for addressing the vice-president of personnel.Presentation techniques1). Conclusions should not be indented in section 5.2). There is inconsistency in bracketing or not bracketing the letters.4. Certain changes should be made to the letter:1) Catherine Porter could address Audrey Maxwell as “Dear Mrs Maxwell”, rather than “Dear Madam”.2) She could use “I” rather than “we”. “We” is a way of hiding behind your company, avoiding responsibility. You should only use it if you really mean the company as a whole.3) She could replace formal expressions like “We acknowledge receipt”with more informal ones.4) She could use the active rather than the passive voice. “I have credited youraccount” rather than “Your account has been credited”. The first sounds friendlier, the second is very impersonal.5) She could be more apologetic about the company’s error. Nothing is more annoying that receiving a letter in which the company admits to having made a mistake but does not bother to apologize.6) She could be more tactful in turning down Mrs Maxwell’s request for compensation. There is no reason not to be firm if the situation calls for it, but you can be firm and friendly.5.To: Forest Guard Corp.Attention: Ms.Wang, Marketing ManagerFax No.: 26435783From: Xiang Yan, Designing Dept.Date: 16 June, 2009Subject: Printing Business CardsPages: ThisDear Ms. Wang,6.From ************************Date 25:7:03 16:06:29To *********************Subject Petty Cash VouchersJohnSome of the staff from your department are still bringing their petty cash vouchers to me. However taken over by Martin in Accounts last month.Please inform your staff that they should deal with Martin in future.Thanks for your help John.Chapter Two2.①e ②c ③a ④b ⑤d ⑥f6. This is an amended version of the previous letter. The staff should feel some sympathy with the company’s situation from the wording of this second attempt. They may feel peeved about the small increase, but they will probably also feel grateful that they still have a job.Chapter Three1.a)Stephen is writing to inform his manager of his resignation. The word resignationin the subject heading “My resignation”and in the first paragraph, “I am writing to inform you of my intention to resign from G & S Holdings.”b)He used polite phrases for the following reasons:●He wants to break the news as gently as possible, to avoid annoying the manager.Staff resignations cause trouble for a manager, as the manager then has to recruit another member of staff, which is a time-consuming, expensive and troublesome process.●He's writing to the Regional Manager, who has a higher status in the company.●He may want a good reference letter.●He may want Katherine Chu to be a referee for him in future.The polite phrases are:●“I have appreciated very much my four years...”●“I have gained valuable experience working within an efficient and professionalteam environment. In particular, I have appreciated your personal guidance...”●“Once again, thank you for your support.”c)“I would like to leave, if possible,..” This is tentative becase it uses a conditionalsentence (conditional sentences use “If” and have a comma in the middle).“I hope that this suggested arrangement is acceptable to the company”. This is tentative because of the word “h ope”.2.a)Hugo wants to present the information logically: what caused the memo, theinvestigation and finally the request for action.(Note: He has cleverly 'hidden' the fact that non-smokers only have a majority of 1 in the middle of the text, emphasizing the request for action and the fact that the memo comes from the Staff Liaison Committee. He is attempting to influence Sandra to implement the request, even though many people voted against it.)b) Bold headings are clearer: the different parts are separated and summarized.3.To: Ovations Management TeamFrom: Daniel Bush, managerDate: June 3, 2003Subject: Welcoming John SmithI am pleased to announce that John Smith has agreed to join the Ovations Management Team as a senior vice president reporting to me. John joins us as we explore additional strategies relating to our Evercare business, including end-of-life care and the comprehensive health services that are needed to assist terminally ill individuals and their families.We are very fortunate to have John’s leadership as we expand our scope for growth. John has demonstrated strong leadership in creating and implementing business strategies, medical practice management and new business development. He has been with UnitedHealthcarenew provider networks within UHN. Prior to joining UnitedHealthcare, John worked in Colorado and Tennessee with4.MEMOTo:Katherine Chu, Regional ManagerFrom:Stephen Yu, SalesDate:28 April 2012Subject:Notification of My ResignationI am writing to inform you of my intention to resign from G & S Holdings.I have appreciated very much my four years working for the company. The training has been excellent and I have gained valuable experience working within an efficient and professional team environment. In particular, I have appreciated your personal guidance during these first years of my career.I feel now that it is time to further develop my knowledge and skills base in a different environment.I would like to leave, if possible, in a month's time on Saturday, 1 June. This will allow me to complete my current workload. I hope that this suggested arrangement is acceptable to the company.5.(a)The subsidiary’s financial statements showed worrying trends in its business. Ananalysis of the movements in the sales and costs figures is to be prepared by 18 October 2009.Action: Lindsay Yeong (b)The price of coffee has increased and this has made it necessary to raise the priceof a cup of coffee from $15 to $20 from 10 May 2010.(c)The proposed timetable for the interim and final audit is attached to these minutes.It may be difficult to meet the deadline for the final audit because the chief accountant (Vivien Yeung) is on holiday for the first week. This will be looked at in more detail by 11 April 2009.Action: Ben Suen 6.Minutes of 10th meeting of the Hall Extension Committee held on Tuesday, 11 January 2008, 7pm, Ramsgate Library.Present: Colin Bates (chairman)Mary Chin (treasurer)Andrew WongNicholas LongSimon Lee (Council)Bob Black (Red Cross)Ann Cheung (PricewaterhouseCoopers Senior Associate)Apologies were received from Alan Suen and Susan Wan.Minutes of lat meeting1.Item 4 of the minutes of the last meeting was amended to read “subject to approval atthe AGM”, after the words “the committee agreed”. The minutes were signed by the chairman on behalf of the meeting.Matters arisingOpening ceremony2.The Chief Executive has refused the invitation to open the hall extension as he is onholiday. The Chief Executive suggested Anson Chan as a replacement for him. Mary Chin will contact her.Action: Mary Chin Treasurer’s report3.The treasurer’s report (attached) was discussed. It was agreed that a provision of HK$130,000 should be made for the damage to the Director’s car, in accordance with the solicitor’s letter.Publicity4.The Apple Daily are to be invited to do an article on the Hall to attract local interest.Action: Andrew WongCheese and wine party5. A cheese and wine party for the committee is being held on 3 February, 7pm at theTaverner’s Arms. A list of attendees is to be prepared.Action: Mary ChinDate of next meeting6.The next meeting will be held on Wednesday, 8 March 2008, 8pm in the CommitteeRoom, Ramsgate Library.Chairman11January 2008Chapter Four1.2.3 4.5.Chapter Five 1.IntroductionThe aim of this proposal is to examine how we could enhance our companysituation and the disadvantages of the improvements recommended.Description of the bad publicityUnfortunately, a whistle-blower recently provided the local newspaper with information about the production of our newest product. They accused our organization of using chemical ingredients which could damage the health of clients.Presented problemsNow we have to face the problem that we could lose the trust of our customers.Consequently, we could have a sharp decrease in sales and profits.2.To: Mr. Carter, Managing DirectorFrom: John Michael, Head of the Administrative DepartmentDate: Feb.23, 2011The aim of this proposal is to summarize the strengths and weaknesses of the current website, and recommend new services and information to be provided through the website.Strengths:Our website can streamline business processes to improve operating efficiencies. Based on information provided by current website, we can analyze past customer behavior to anticipate customersWe now have greater ability to offer goods and services to the consumer over the Web. We can present goods more effectively, take orders and 3.To: The Managing DirectorThe proposal is for the possibility of producing a promotional brochure to publicize the company abroad.With quick globalization in the new IT age we have to make known our company in the international market.The following contents are recommended for the brochure.brief introduction of the company historyrange of existing and possible new productswebsite addresslist of our clients and business associates4.IntroductionThis proposal aims at showing why employee loyalty has deteriorated and suggesting ways of improving the current situation.Current situationA survey among the employees has shown the low employee loyalty.Unsatisfactory salaries and not enough fringe benefits are some of the real reasons for this problem. It is generally felt that the company competitors offer higher levels of remuneration.There appears to be a lack of information and resources needed for employees to do a good job. They also lack the necessary skills to meet the requirements of the job.Measures5.IntroductionThis proposal aims at preparing a detailed program of activities for a group of business people from the foreign trade delegation who will visit our company next month.FindingsAfter serious consideration, I have arranged a series of activities for them. Firstly, I will show them around our company, especially some main departments, to show our corporate culture to them. Meanwhile, I would introduce our companyfor the guests. Secondly, some business lectures would be carried out for the purpose of better communication between two sides. These lectures are given by business experts who are invited honorably. I am sure this will have a significant influence on the cooperation in the future.Recommendations and ConclusionsChapter Six1.2.3.4.5.建立于1998年的艾伦鞋业有限公司是一家专门从事运动鞋类生产和销售的公司,涉及诸如耐克、艾迪达斯、彪马、锐步等多个品牌。