A) always keeps her promise B) is a good public speaker
C) knows customers well D) is well educated
45.As far as the European market is concerned, the writer thinks that Sand River products
A)are fit for supermarkets in big cities
B)are likely to enjoy a big market share
C)will appeal to different kinds of customers
D)deserve a place in luxurious department stores
Task 3
Directions:Read the following passage. After reading it, you are required to complete the outline below it (No.46 to No.50). You should write your answers briefly (in no more than three words) on the Answer Sheet correspondingly.
Parking Ticket (罚单)Payment System
Parking tickets issued by the City of Toronto can be paid online. All you have to do is:
?Enter your Parking Ticket Infraction(违规)number (Top right of the ticket)
?Enter your credit card number (VISA, Master Card or American Express) and expiry date ?Print a confirmation for your records
If you have difficulties paying your tickets online, you may call our customer service stuff at 416-397-8247, Monday to Friday, between the hours of 8: 30 a. m. and 4: 30 p.m. for assistance, or contact us by email.
To protect the secured exchange of information between you and this secure site, you may
be asked to download and install the latest version of your rows (浏览器).
Please note that your payment session will end automatically if your computers is left idle (空闲状态)for more than 2 minutes. We suggest that you have your parking ticket and credit card ready before you begin the payment session.
卷九?7?
Parking Ticket Payment System
Step to pay :
1)enter your Parking Ticket Information number
2)enter your 46____
3)print a 47____ of your records
Customer services :
1)phone number :48____
2)service time: 49____,from 8:30 a. m. to 4:30 p.m.
Information exchange security : download and install the 50____ of your browser
Task 4
Directions:The following is a list of terms related to medical science. After reading it, you are required to find the items equivalent to those given in Chinese in the table below. Then you should put the corresponding letters in the brackets on the Answer Sheet, numbered 51 through 55.
A—plastic surgery C—registered nurse E—intensive care unit (ICU) G—physical examination I—blood pressure K—outpatient treatment
M一skin test B—medical student D—emergency department F—operating room H—red blood cells J—while blood cells L—yellow fever N—over-the-counter drug
O—occupational disease P—food poisoning
Q—brain death
Examples:(C)注册护士(L)黄热病
Task 5
Directions:Read the following passage. After reading it, you should give brief answers to the 5 questions(No. 56 to No. 60) that follow. The answers( in no more than 3 words) should be written after the corresponding numbers on the Answer Sheet.
赛九?8?
Step in Starting a Used Baby Equipment Business
1.Just like any other business, you have to know the market first. This will help you choose a suitable location.
2.Decide on what kind of second-hand baby equipment business you want to specialize in. This will help you advertise your store more effectively.
3.Gather the baby equipment that is still useful from your old collections. You can add to these collections by gathering the used baby equipment from other households with fair pricing. You can also collect items that are not so good, just fix it and sell.
4.Also consider the safety of the babies using the equipment, though you intend to make profit from this business.
5.Finally, your marketing strategy is also important. You can put your store online. Advertise online or you can plan promotional activities involving parents and babies such as a contest that will earn them certain baby equipment at the end if they turn out to be the winner.
In addition to these steps, you can think of many other steps to this business dependent on the kind of used baby equipment business you plan to start.
56.What is the first thing you should know in order to start a used baby equipment business?
The __________ ?
57.Why should you decide on the kind of business you want to specialize in?
To help __________ more effectively.
58.How can you increase your collections of the used baby equipment?
By gathering it from ___________ with fair pricing.
59.What should you also pay attention to when staring a used baby equipment business?
The __________ of the babies using the equipment.
60.What examples are mentioned as the marketing strategy in the passage?
Putting your store online, advertising online and planning _____________ activities.
Part IV Translation —English into Chinese (25 minutes) Directions:This part, numbered 61 through 65, is to test your ability to translate English into Chinese. After each of the sentences numbered 61 to 64, you will read three choices of suggested translation marked A) , B) and C). You should choose the best translation and mark the corresponding letter on your Answer Sheet with a single line through th^ center. And for the paragraph numbered 65,write your translation in the corresponding space on the Translation/ Composition Sheet.
61.When returning products to us, you must take care to see that they are received by us and
not damaged in transit.
A)退还货物的时候,你要保证收件人的地址准确无误,并保证货物完好无损。
B)将产品退还给我们时,你必须确保货物已被我们收到,且未在传输中受损。
卷九.9?
C)寄送货品时你必须正确地填写收件人的姓名和地址,以及该地的邮政编码。
62.Due to increased costs for materials used in our manufacturing process, we have to increase
the wholesale price of our products.
A)产品价格的高低取决于我们在研发和生产制造过程中所需投入的人力和成本。
B)我们提髙了产品的价格,这是因为在制造过程中我们投人了大量人力和财力。
C)由于我们在生产过程中的材料成本上涨,为此我们不得不提高产品的批发价。
63.By asking appropriate questions, you are showing the employer that you’re interested in
being part of their company.
A)你向雇主提出一些恰当的问题,这表明你有兴趣成为他们公司的一员。
B)你向雇主提出的问题与其公司有关,你才有可能获得你所渴望的工作。
C)如果想要成为他们公司的一分子,你可以向雇主提出一些相关的问题。
64.Please write to us or just see the customer service manager if you are not satisfied with any
aspect of our service.
A)如果你对我们服务的任何方面不满,请函告我们或直接找客服经理。
B)如果你不满意我们提供的服务,你可以直接到我们店里找客服经理。
C)如果可能,我们应常给顾客写信,征求他们对本店提供服务的意见。
65.Welcome to our hotel. We wish you a pleasant stay. It is very important to us that your stay
be comfortable and enjoyable. We take great pride in providing our guests with the highest levels of professional service. This Guest Information Guide tells you about the service and amenities (娱乐设施)we offer at the hotel. If you should have any more questions,please give us a call at the Front Desk.
Part V Writing (25 minutes) Directions :This part is to test your ability to do practical writing. You are required to write a notice
according to the following information given in Chinese. Remember to do the task on the Translation/ Composition Sheet.
说明:根据下列内容,以小区志愿者团队的名义拟一份通知。内容:
1.根据气象预报,台风将在两天后影响本市,并有暴风雨;
2.请注意安全,尽量减少外出,并采取预防措施;
3.如果需要帮助,请联系我们;
4.服务中心备有沙袋,一楼居民可免费领取;
5.联系电话:656**793。
赛九?10?
高等学校英语应用能力考试 A级考试大纲
高等学校英语应用能力考试A级考试大纲 总述 我国高等职业教育、普通高等专科教育和成人高等教育的教学目标是培养高级应用性人才,其英语教学应贯彻"实用为主,够用为度"的方针;既要培养学生具备必要的英语语言基础知识,也应强调培养学生运用英语进行有关涉外业务工作的能力。高等学校英语应用能力考试就是为了检验高职高专学生是否达到所规定的教学要求而设置的考试。本考试以《高职高专教育英语课程教学基本要求(试行)》(简称《基本要求》)为依据,既测试语言知识也测试语言技能,既测试一般性语言内容也测试与涉外业务有关的应用性内容。 考虑到目前我国高职高专学生英语入学水平的现状,《基本要求》将教学要求分为A级要求和B级要求,本考试也相对应的分为A级考试和B级考试。修完《基本要求》规定的全部内容的学生可参加A级考试;修完《基本要求》B级规定的全部内容的学生可参加B级考试。 考试方式为笔试,测试语言知识和读、听、译、写四种技能。口试正在规划之中,待时机成熟时实施。客观性试题有信度较高、覆盖面广的优点,而主观性试题有利于提高测试的效度,能更好的检测考生运用语言的能力,为此本考试采用主客观题混合题型,以保证良好的信度和效度。 本考试按百分制计分,满分为100分。60分及60分以上为及格;85分及85分以上为优秀。考试成绩合格者发给"高等学校英语应用能力考试"相应级别的合格证书。 高等学校英语应用能力考试大纲(A级) 一、考试对象 本大纲适用于修完《基本要求》所规定的全部内容的高等职业教育、普通高等专科教育、成人高等教育和本科办二级技术学院各非英语专业的学生。 二、考试性质 本考试的目的是考核考生的语言知识、语言技能和使用英语处理有关一般业务和涉外交际的基本能力,其性质是教学---水平考试。
高等学校英语应用能力考试A级真题及答案
2010年6月高等学校英语应用能力考试(PRETCO)2010-06-A Part I Listening Comprehension ( 15 minutes) Directions: This part is to test your listening consists of 3 sections. Section A Directions: This section is to test your ability to understand short are 5 recorded dialogues in each dialogue, there is a recorded the dialogues and questions will be spoken only you hear a question, you should decide on the correct answer from the 4 choices marked A) , B) , C) and D) given in your test you should mark the corresponding letter on the Answer Sheet with a single line through the center. Example: You will hear: You will read: A) New York City. B) An evening party. C) An air trip. D) The man’s joB) From the dialogue we learn that the man is to take a flight to New , C) An air trip is the correct should mark C) on the Answer Sheet with a single line through the center. [A] [B] [C] [D] Now the test will begin. 1. B A) The man can have a room with a shower. B) The man can’t have a room at present. C) The man should come tomorrow. D) The man booked a double room.
大学英语应用能力考试试题及答案
Part I Cloze Test Directions: This part, numbered 1 to 15, is to test your grammar and vocabulary ability. Each of the blanks (N0.1 to No.15) is followed by four choices of suggested choices marked A), B), C) and D). Make the best choice and write the corresponding letter on the Answer Sheet. A "dark horse "is one that shows unexpected racing speed and comes in first, 1 the experts said he had little chance of winning. In politics, an 2 candidate (候选人) for office who 3 a nomination(提名)or election is called a "dark horse". British Prime Minister Benjamin Disrael is believed to 4 the first to use the phrase. In his novel, "The Young Duke ", published in 1831, Disrael described a horse race and told how the two top choices fell 5 ,while "a dark horse "which had never been thought of rushing past the grandstand (看台)in a sweeping triumph. From racing to politics was a short step. As a political phrase, “dark horse ” 6 for the first time in the national Democratic Party congress of 1844. The "dark horse" was James Knox Polk who became the llth President of the United States. Polk had been the leader of the House of Representatives from 1835 to 1839. He had 7 been Governor of the state of Tennessee. But as a national leader, he was considered a political 8 . Nevertheless, he 9 won the Democratic nomination and was elected 10 .Martin Van Buren of New York, A former President, seemed sure of getting the nomination. But he opposed making the territory of Texas part of the United States as mother state. He was 11 it because there was slavery in Texas. Van Buren did not want another slave state in the Union. As a result, he 12 support among those Democrats who supported slavery. At the 1884 congress, Van Buren could not get enough votes to win the nomination. The congress got into 13 . Therefore, the Democratic leaders decided that the only wise thing would be to run a "dark horse ", 14 who could unite the party. And so, one of the party leaders, George Bancroft, proposed the name of James Knox Polk. He won, and the party 15 behind him, And he defeated his opponent , Henry Clay of the Whig Party. After the 1844 congress, the "dark horse "candidates became an established fact of national political life. One historian said, "The invention of the dark horse was in itself a remarkable product of our professional politics. "This made it possible for party leaders to choose candidates who were not tied to certain ideas. Therefore, they represented nothing and had developed few enemies. 1. A. so B. even though C. so that D. as if 2. A. unknown B. famous C. popular D. known 3. A. accepts B. looks forward to C. refuses D. wins 4. A. be B. being C. been D. have been
201512月高等学校英语应用能力考试(A级)(含答案详解)
高等学校英语应用能力考试(A级) (2015年12月) Part I Listening Comprehension (20 minutes) Directions: This part is to test your listening ability. It consists of 3 sections. Section A Directions:This section is to test your ability to understand short dialogues. There are 5 recorded dialogues in it. After each dialogue, there is a recorded question. Both the dialogues and questions will be spoken only once. When you hear a question, you should decide on the correct answer from the 4 choices marked A, B, C and D given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center. Example:You will hear: You will read: A. New York City. B. An evening party. C. An air trip. D. The man’s job. From the dialogue we learn that the man is to take a flight to New York. Therefore, C. An air trip is the correct answer. You should mark C on the Answer Sheet with a single line through the center. [A] [B] [C] [D] Now the test will begin. 1.A) The price of the product. C) The delivery of his order. B)The charge of the service. D) The packing of the goods. 2.A) Giving a lecture. C) Preparing a party. B)Taking an interview. D) Having an exam. 3.A) Its food is delicious. C) It is close to his office. B)Its price is reasonable. D) It provides good service. 4.A) By sea. B) By air . C) By train. D) By truck. 5.A) Asking the way. C) Buying air tickets. B) Renting a car. D) Booking hotel rooms. Section B Direction:This section is to test your ability to understand short conversations. There are 2 recorded conversations in it. After each conversation, there are some recorded questions .Both the conversations and questions will be spoken two times. When you hear a question, you should decide on the correct answer from the 4 choices marked A, B, C and D given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center. Conversation 1 6.A) Open a new shoe store. C) Invite the woman to his company. B) Participate in a trade fair. D) Pace an order with the woman. 7.A) An advertising brochure. C) An invitation letter. B) A price list. D) A few samples. Conversation 2 8.A) At a hotel. C) In a restaurant. B) At the airport. D) In a bank. 9. A) To buy a ticket. C) To place an order.
大学英语应用能力考试试题及答案
大学英语应用能力考试试 题及答案 Prepared on 21 November 2021
Part I Cloze Test Directions: This part, numbered 1 to 15, is to test your grammar and vocabulary ability. Each of the blanks to is followed by four choices of suggested choices marked A), B), C) and D). Make the best choice and write the corresponding letter on the Answer Sheet. Every year, almost 2 million Americans are injured while they're 1 work. Every day, 240 are killed on the job. The 2 job is cutting down trees. Being a policeman is safer than many jobs, including driving a truck, collecting garbage and 3 airplanes. One of the safest jobs is being a librarian. The government inspects(检查) most factories and offices. 4 have to 5 fines if their factories or offices are unsafe. In California, employers often go to prison if one of their workers is 6 because a factory didn't 7 safety measures. But President Bush cut down the number of government inspectors 8 15 percent. Many people say working is less safe 9 . For women workers, the greatest danger so far is murder. Forty-- two percent of all 10 who die at work were killed. Many of them work 11 clerks in stores 12 they are by themselves at night. Experts say they can protect themselves by putting the cash desk in full 13 of the street. The numbers of deaths and accidents at work don't take into 14 people who become sick from 15 that they are exposed to at work. Doctors don't know if some chemicals cause illness. There are no government rules for many new chemicals. Inspectors say employers turn their backs on safety problems because they don't want to pay the bill for fixing them. They also say some workers don't want to complain about dangers because they may lose their jobs.
高等学校英语应用能力考试2018年6月真题
高等学校英语应用能力考试(B级) 2018年6月 Part I Listening Comprehension (25 minutes) Directions: This part is to test your listening ability. It consists of 4 sections. Section A Directions: This section is to test your ability to give proper responses. There are 7 recorded questions in it. After each question, there is a pause. The questions will be spoken two times. When you hear a question, you should decide on the correct answer from the 4 choices marked A), B), C) and D) given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center. Example: You will hear: You will read: A) I’m not sure. B) You’re right. C) Yes, certainly. D) That’s interesting. From the question we learn that the speaker is asking the listener to leave a message. Therefore, C) Yes, certainly is the correct answer. You should mark C) on the Answer Sheet with a single line through the center. [A][B][C][D] Now the test will begin. 1. A) Oh, yes. Please. B) I like it very much. C) Sit down please. D) Fine. And you? 2. A) Take care. B) My pleasure. C) It' s great. D) This way, please. 3. A) See you tomorrow. B) Ok, it doesn’t ' t matter. C) Sorry, all our rooms are booked. D) Here is the room key.
高等学校英语应用能力考试B级考试大纲
高等学校英语应用能力考试 B 级(以下简称PRETCO-)B考试大纲一、考试对象 PRETCO-B 适用于达到高职教育英语课程基础要求的高等职业教育、普通高 职高专教育、成人高等教育和本科独立学院非英语专业的学生。二、考试性质 本考试的目的是考核考生的英语基础知识和语言技能,以及使用英语进行简单的 涉外日常交际与业务交际的能力,其性质是教学——水平考试。三、考试方式与 内容 考试方式为笔试,包括五个部分:听力理解、词汇与语法结构、阅读理解、翻译(英译汉)和写作 / 汉译英。 第一部分:听力理解 (Listening Comprehension) 本部分测试考生理解所听问题并快速做出回答、理解简短对话和听写词语的 能力。听力材料的朗诵语速为每分钟 100 词。 听力材料以简单的涉外日常交际和涉外业务交际内容为主。词汇限于本大纲“词汇表”中 B 级范围。 本部分的得分占总分的24%。测试时间为 25 分钟。 第二部分:词汇与语法结构(Vocabulary & Structure) 本部分测试考生运用词语和语法知识的能力。测试内容包括职业教育英语课程涉及的基础词汇用法和基础语法。词汇范围限于本大纲“词汇表”中 B 级范围。 本部分的得分占总分的15%。测试时间为 10 分钟。 第三部分:阅读理解 (Reading Comprehension) 本部分测试考生从书面文字材料获取信息的能力。总阅读量约为800 词。 本部分测试的文字材料包括一般性阅读材料(文化、社会、常识、科普、经贸、人物等)和简单的应用性文字材料(或图文),不包括诗歌、小说、散文等文学 性材料;其内容能为各专业学生所理解。应用性文字材料(术语、简历、便条、广告、简单便函、日程表、单证等)占 50%左右。 本部分主要测试以下阅读技能: 1.了解语篇和段落的主旨和大意; 2.掌握语篇中的事实和主要情节; 3.了解语篇上下文的逻辑关系; 4.了解作者的目的、态度和观点; 5.根据上下文正确理解生词的意思; 6.了解语篇的结论; 7.进行信息转换。 阅读材料涉及的词汇限于本大纲“词汇表”中 B 级范围。
高校英语应用能力考试A级词汇与结构专项练习
高校英语应用能力考试(A级)专项练习——词汇与语法结构 一、选择填空(50%) 1. the street, she was knocked down by a car. A. Crossed B. Crossing C. Acrossed D. Acrossing 2. When in the sea, a shark attacked the Japanese girl. A. swim B. swam C. she was swimming D. swimming 3. As is well-known, he is at organization work. A. adopt B. adapt C. adequate D. adept 4. No sooner had he gone to bed than he fell . A. sleepy B. slept C. asleep D. sleeping 5. They said that they decided to the task in spite of the difficult conditions. A. carry out B. carry off C. carry on D. carry forward 6. Young he is, he is equal to the task. A. although B. because C. as D. however 7. the first to use nuclear weapons. A. At no time China will be B. Never China will be C. Will China never be D. At no time will China be 8. , he would have succeeded. A. Had he worked hard B. If he worked hard C. If he were to work hard D. If he was to work hard 9. They are very thankful what you have given them. A. by B. at C. for D. of 10. He is the only one of the students the truth. A. who know B. who knows C. whom know D. whom knows 11. She has grown up in areas and knew very little about the crops. A. urban B. suburb C. rural D. country 12. The boy can’t concentrate his lesson. A. in B. on C. of D. at 13. I have explained everything I can explain to you. A. what B. which C. all D. that 14. He demanded that I the money by Friday at the least. A. must pay B. paid C. to pay D. pay 15. It weekend, we had no school. A. is B. was C. being D. were 16. You’d better have your car at once, or you’ll be late for the meeting. A. to be repaired B. repair C. repaired D. repairing 17. He has two daughters, both of are doctors. A. that B. who C. whom D. which 18. the interruption, he was able to finish exercise before the class was over. A. Instead of B. Despite of C. Because of D. In spite of 19. My car when I was on my way home yesterday. A. broke up B. broke out C. broke off D. broke down 20. Not until the game had begun at the sports ground. A. he arrived B. he had arrived C. did he arrive D. would he arrive 21. A large number of words by the end of next term. A. are taught B. will have been teaching C. will be taught D. will have been taught 22. There are many tasks for me today. A. to do B. doing C. to be done D. being done 23. There will be a(n) football match on TV tonight. A. living B. alive C. live D. lively 24. These important documents require at once. A. type B. typed C. typing D. to type 25. What it be like without the power A. will B. did C. does D. would 26. He was the last clerk the office yesterday. A. to leave B. left C. leaving D. leaves 27. He complained of his failure the final exam. A. passes B. passed C. passing D. to pass 28. Hardly had I gone out the telephoned rang yesterday. A. after B. then C. than D. when 29. He is fond of singing his sister is interested in dancing. A. when B. while C. in spite of D. as 30. Have you considered a house before your marriage A. to buy B. bought C. buying D. buy 31. to him, Mary made a mistake this time. A. According B. Accordingly C. Accord D. Accordance 32. He apologized the teacher his lateness. A. to, with B. with, for C. to, for D. with, with
高等学校英语应用能力考试A级含答案详解
高等学校英语应用能力考试A级含答案详解 文件管理序列号:[K8UY-K9IO69-O6M243-OL889-F88688]
高等学校英语应用能力考试(A级) (2015年12月) Part I Listening Comprehension (20 minutes) Directions: This part is to test your listening ability. It consists of 3 sections. Section A Directions:This section is to test your ability to understand short dialogues. There are 5 recorded dialogues in it. After each dialogue, there is a recorded question. Both the dialogues and questions will be spoken only once. When you hear a question, you should decide on the correct answer from the 4 choices marked A, B, C and D given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center. Example: You will hear: You will read: A. New York City. B. An evening party. C. An air trip. D. The man’s job. From the dialogue we learn that the man is to take a flight to New York. Therefore, C. An air trip is the correct answer. You should
高等学校英语应用能力考试 A级 真题
2015年6月高等学校英语应用能力考试(A级)真题 Part Ⅰ Listening Comprehension (20 minutes) Directions: This part is to test your listening ability. It consists of 4 sections. Section A Directions:This section is to test your ability to understand short dialogues. There are 5 recorded dialogues in it. After each dialogue, there is a recorded question. Both the dialogues and questions will be spoken only once. When you hear a question, you should decide on the correct answer from the 4 choices marked A), B), C) and D) given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center. Example: You will hear: You will read: A) New York City. B) An evening party. C) An air trip. D) The man’s job. From the dialogue we learn that the man is to take a flight to New York. Therefore, C) An air trip is the correct answer. You should mark C) on the Answer Sheet with a single line through the center. [A] [B] [C] [D] Now the test will begin. 1.A) Buy a less expensive car. C) Borrow money from the bank. B) Make a price comparison. D) Wait until the price goes down. 2. A) No job is suitable for her. C) She can’t meet its requirements. B) They can’t offer any position. D) Her English is not good enough. 3. A) A free gift. C) A free ticket. B) A VIP card. D) A price discount. 4.A) The machine works well. C) The woman is making a complaint. B) The machine costs too much. D) The woman wants to get her money back. 5. A) To meet a friend. C) To discuss a sales plan. B) To sell a product. D) To make an appointment. Section B Directions: This section is to test your ability to understand short conversations. There are 2 recorded conversations in it. After each conversation, there are some recorded questions. Both the conversations and questions will be spoken two times. When you hear a question, you should decide on the correct answer from the 4 choices marked A), B), C) and D) given in your test paper. Then you should mark the corresponding letter on the Answer Sheet with a single line through the center. Now listen to the conversations.
高校英语应用能力考试A级段落翻译专项练习
高校英语应用能力考试(A级)专项练习—段落翻译 1. The typical digital computer has five different units or sections, an input unit where information or orders go into the computer, a control unit which controls the actions of the computer in accordance with the input orders, a computation unit where the computation is carried out, a memory unit where information is stored, and an output unit which reports the results. 2. Only a few years ago, scientists had very vague ideas about electricity. Many of them thought of it as a sort of "fluid" that flowed through wires as water flows through pipes, but they could not understand what made it flow. Many of them felt that electricity was made up of tiny particles (微粒) of some kind, but trying to separate electricity into individual particles puzzled them. 3. China’s entry into WTO will encourage economic growth in ways that can benefit its trading partners, including the United States, directly. It will provide firms outside China with better access (进入) into one of the world’s largest, most dynamic markets, improving the allocation (分配,配置) of resources around the world. 4. The solar battery "make" electricity from sunlight. It is a new invention which had its first practical workout in 199 5. In that year a solar battery was placed on top of a telephone pole and connected to a telephone system. It furnishes enough electricity to operate several telephones. 5. Multimedia is not a new word. In fact, the concept of multimedia has been around for years. However, it appears that multimedia has finally started to play an increasing important role in today's computer world. Because of ever more powerful computer systems and the experience of creative programmers, multimedia is truly changing the way people are using computers. 6. E-mail lives somewhere between a phone call and a formal letter: it can be unprepared or carefully constructed. The trouble is that you cannot always be sure how the recipient (收件人) is going to interpret your message so it helps to be as clear as possible. You can do a few simple things to ensure that people won't be offended.