商务英语情景对话100主题-真正完整版

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商务英语情景对话100主题
DaytodayOffice日常事务
1Faxes传真
2TelephoneCalls电话
3MakingTelephoneAppointments电话预约
4Memos备忘录
5BusinessCorrespondence商业信函
6PlacinganOrder下订单
OfficeTalk办公室谈话
7Coworkers同事
8Bosses老板
9Brainstorming集体讨论
10Commuting乘公交车上下班
11TheWorkingLunch工作午餐
BusinessTrip商务旅行
12InternationalBusinessTravel国际商务旅行
13DressingforBusiness商务着装
14HotelSituations旅馆情景
15NegotiatingtheSubway乘地铁
ClientReception接待客户
16ReceivingClients接待客户
17EntertainingClients招待客户
18AccommodatingForeignClients 接待国外客户
19FactoryTours参观工厂
BusinessCommunization商务交流
20PersonalIntroductions个人介绍
21SmallTalks聊天
22DeliveringBadNews 传达坏消息
23PoliteQuestions礼貌提问
24Farewells道别
Negotiation谈判
25ClarifyingtheStakes说明利害关系
26MakingConcessions做出让步
27DiscussingtheBottomLine 讨论底线
28AcceptingandConfirming 接受和确认
29HardBargainersVSSoftBargainers强硬的对手和温和的对手CompanyOrganization公司结构
30CEO执行总裁
31Stockholders股东
32BoardofDirectors董事会
33ManagerialStaff管理人员
34LaborStaff普通员工
MeetingsandInterviews会议和面谈
35ExecutingMeetings开会
36PerformanceReviews业绩评估
37Agendas会议议程
38MakingRequests提出要求
Presentations业务陈述
39PreparationandDevelopingYourTopic准备和展话题
40IntroductionsandBeginnings 介绍和开头
41MakingTransitionsinthePresentation 陈述中的过渡42Conclusions结论
43O&A(QuestionandAnswerPeriod)提问阶段
Data数据处理
44Trends趋势
45Systems制度
46Scheduling日程安排
47SWOTAn山sis态势分析
48StatisticalReports数据统计报告
Technology技术
49Email电子邮件
50ComputerTechnology计算机技术
51RunninganInternetBusiness网上做生意
52ElectronicGadgets数码产品
53WebbasedMarketing网上营销
FinancialTopics财务话题
54Costing成本
55Budgets预算
56Auditing审计
57TheEconomy经济
58Fundraising集资
LegalTopics法律话题
59Confidentiality 机密
60Lawyers律师
61Contracts 合同 62Copyright 版权 63 Patents 专利
64 EnvironmentalRegulations 环境条例
MarketingTopics 营销话题
65 MarketingSurveys 市场调查
66 TargetAudience 目标消费者
67 PrintandMediaAdvertising 印刷和媒体广告
68 PromotionalEvents 促销活动 69 DevelopingtheMarket 市场开发 SalesTopics 销售话题 70 SellingPoints 卖点 71TradeShows 贸易展览 72 SalesReviews 检查销售额
73 ProductDemonstrations 产品演示 74 FollowinguponLeads 线索追踪 75 CustomerService 顾客服务
InternationalTopics 国际话题 76 Sourcing 得到供货
77 Export /Import 出口/进口
78 ExchangeRates 汇率
79 InternationalGreetingMetho ds 国际问候方式 BigBusiness 跨国公司 80 Mergers 合并 81 Competition 竞争
82 ClimbingtheCorporateLadder 进入管理层 83 BranchOffices 分支机构 84 Consulting 咨询
EmploymentPractices 雇用惯例 85 FairPay 公平薪酬 86 RecruitingPersonnel 人员招聘 87 Retirement 退休 88 Partnership 合作关系 89R&um6s 简历
90 JobInterviews 求职面试
SocialandEqualityIssues 社会和平等话题
商务英语情景对话100主题
92Discrimination 歧视
93Welfare福利
94LaborUnions工会
95StrikesandDemonstrations罢工和示威游行
ContinuingEducation 继续教育
96ManagementTraining管理人员培训
97Seminars/Workshops研究会/研讨会
98CompanyRetreats公司培训
99Teambuilding团队建设
100MBA工商管理硕士
1Faxes传真....................................................................................... (7)
2\TelephoneCalls电话....................................................................................... . (7)
3.MakingTelephoneAppointments电话预约...................................................................................... .. (8)
4Memos备忘录...................................................................................... (9)
5/BusinessCorrespondence................................................................ .. (10)
6PlacinganOrder下订单...................................................................................... .. (11)
7Co-Workers................................................................................. .. (12)
8Bosses................................................................................. (13)
9Brainstorming.......................................................................... .. (14)
10Commuting............................................................................. . (15)
011Theworkinglunch..................................................................... .. (16)
12InternationalBusinessTravel.......................................................... (16)
13DressingforBusiness.................................................................. .. (17)
14HotelSituations旅馆情景................................................................................... . (18)
015NegotiatingtheSubway................................................................ . (19)
ClientReception接待客户...................................................................................... .. (20)
16/Receivingclients.....................................................................
18AccommodatingForeignClients接待国外客户 (22)
019FactoryTours........................................................................ . (23)
020PersonalIntroductions............................................................... . (23)
021Smalltalk........................................................................... . (24)
022DeliveringBadNews................................................................... (25)
023PoliteQuestions..................................................................... (26)
024Farewells........................................................................... .. (27)
25Clarifyingthestakes.................................................................. . (27)
No.26makingconcession.................................................................... . (28)
27DiscussingtheBottomLine讨论底线................................................................................... (29)
28/AcceptingandConfirming............................................................... .. (30)
29/HardbargainersVS.Softbargainers..................................................... (31)
30CEO................................................................................... . (31)
31Stockholders股东................................................................................... (32)
第4页共89页
32BoardofDirectors董事会 (33)
33ManagerialStaff管理人员 (34)
34LaborialStaff普通员工 (34)
MeetingsandInterviews会议和面谈 (35)
35ExecutingMeetings开会 (35)
36PerformanceReviews业绩评估 (36)
37Agendas会议议程 (37)
38MakingRequests提出要求 (38)
Presentations业务陈述 (39)
39PreparationsandDevelopingYourTopic (39)
40IntroductionsandBeginnings介绍和开头 (40)
41MakingTransitionsintheBoayofthePresenta陈述中的过渡 (41)
42Conclusions结论 (41)
43Q&A(QuestionandAnswerPeriod)提问阶段 (42)
Data数据处理 (43)
44Trends趋势 (43)
45Systems制度 (44)
46Scheduling日程安排 (45)
47SWOTanalysis态势分析 (45)
48StatisticalReports数据统计报告 (46)
Technology技术 (47)
49Email电子邮件 (47)
50ComputerTechnology计算机技术 (48)
51RunninganIntemetBusiness网上做生意 (49)
52ElectronicGadgets数码产品 (49)
53WebbasedMarketing网上营销 (50)
FinancialTopics财务话题 (50)
54Costing成本 (50)
55Budgets预算 (51)
56Auditing审计 (52)
57TheEconomy经济 (53)
58Fundraising集资 (54)
LegalTopics法律话题 (54)
59Confidentiality机密 (54)
60Lawyers律师 (55)
61Contracts合同 (56)
62Copyright版权 (58)
66----TargetAudience目标消费者 (61)
74FoUowinguponLeads线索追踪 (68)
76----Sourcing得到供货 (70)
91WomenintheWorforce (82)
92-----Discrimination .................................................................. 歧视 82 93----Welfare福利. (83)
94---LaborUnions工会 (84)
96---ManagementTraining管理人员培训 (86)
97------Seminars/Workshops研讨会 (86)
98-------Companyretreats (87)
100/MBA (88)
商务英语情景对话100主题
1Faxes传真
Dialogueone
M:CanyouhavethebriefsfromtheAndersonfirm'slawyeronmydeskbytomorrowmorning. There arequiteafewverytimesensitivematterswiththiscase. I'mafraidIcan'twaitanylonger.
F:GettingthoseAndersonbriefshasbeenharderthanyoucanimagine.Ihavetriedtocontacttheir lawyermanytimes. ButeverytimeIcall,Hissecretarysayshe ’sinameetingoroutoftheofficeoraway onbusiness. Iambeginningtothinkheistryingtoavoidme.
M:That'shighlypossible. Heknowsifwemissour filingdeadline,wedon ’tstandachancetocompete
againstthemforthebid. Trytogetaholdofhimagain. Givehimacallandseeifhecanfaxthemfirst
thing.
F:WhatifIcan'tspeaktohimdirectly?
M:Askhissecretarytofaxthem.It’hestsamething.HavethemfaxedoverwithacopyalsofaxedtoMarti
n’soffice.
F:HowdoIfindMartin ’sfaxnumber?Isheinyourrollerdesk?
M:No,butyoucanalsocalltheirofficeandaskthesecretarytogiveyoutheirfaxnumber. I’llemail youtheirofficenumberlatertoday.
F:Ok,I'llgetonitfirstthing.
M:Besureyoudo,IneedthosebriefsASAP
Dialoguetwo
M:Didyouputthismorning'sfaxesonmydesk?I ’mwaitingforsomeurgentfaxesfromheadquarters, I'mprettysuretheycameinlastnight.
F:Everythingthatcameintheofficefaxmachinelastnightisallonyourdesk,butInoticedthatsomeo ffaxescamethroughprettyblurred,maybeyoutakealookatthem,ifthecopyisunreadable,I'llcallthe nandaskthemtorefax.
M:Yeah,you'regoingtohavetocallthemandgetthemtoberefax.Thesecopiesaresodark. Ican't makeoutanyofthewords.
F:Whataboutthatone?
M:Thisone?ThisoneissolightandIcanbarelyreadit.Howcanthatbe?
F:Youknow,Ithinkthefaxmachineisoutoftoner. Icanchangethetonercartridge.Thatshouldsolve theproblem.
M:Yes,butthisonewillhavetoberefaxedaswell. Andlook,there'sabout3pagesmissing. Itlooks likethefaxmachineatehalfofmyimportantfaxes,andonesthatmadeitthrougharesoblurredortoo
light.Theyareunreadable.
2\TelephoneCalls电话
第7页共89页
商务英语情景对话100主题
Dialogue1
A:Hello,thankyouforcallingBradfordandSons. ThisisTracyspeaking,HowmayIhelpyou?
B:Hello.Iwouldliketospeaktoyourdirectorofhumanresources,Ms.Jenkins,Please.
A:Justamoment.I'llchecktoseeifsheisatherdesk.MayItellherwhoiscalling?
B:ThisisBillBurtonfromMilfordInsurance,I'mcallinginregardstoourmeetingnextTuesday.
A:Thankyou,Mr.Burton.Canyoupleaseholdforamoment?I
’llchecktoseeifsheisavailabl e.
B:Noproblem.
A:I'msorry.Ms.Jenkinsisawayfromherdesk.Shehasalreadyleftforlunch.Wouldyouliketoleaveam essageforher?
B:Yes,pleasehaveherreturnmycallwhenshereturnstotheoffice.It'sbestifshecangetintouchwit
hmebefore3pmtoday,shecanreachmeatmyofficenumber,635-8799.
A:I'msorry.Ididn'tquitecatchthat,couldyoupleaserepeatthenumber?
B:Noproblem,myofficenumberis635-8799.Tellhertoaskforextension31.
A:I'msorry,Mr.Burton,justtoconfirm,yournameisspelledB-U-R-T-O-N,isthatcorrect?
B:Yes,andIrepresentMilfordInsurance.
A:IwillmakesureMs.Jenkinsreceivesyourmessageandreturnsyourcallbefore3pmthisafternoon.
B:Thankyouverymuch.
Dialogue2
A:Hello,PasadenaInn,thisisSandy,howmayIdirectyourcall?
B:I'dliketospeaktosomeoneaboutreservations.
A:Icanhelpyouwiththat.Whatdatewouldyouliketomakeareservationfor?
B:We'llbearrivingMay12th,butIwouldliketomakereservationsforpenthouse.
A:Oh,I'msorrySir.Ionlyhandlebookingsforourstandardrooms.ThepersonyouneedtospeakwithisTo nyParker,Hemakesallthearrangementsforourexecutiveaccounts.Unfortunately,he'snothererigh
tnow.CanItakeyournameandnumberandhavehimgetbacktoyou?
B:Whendoyouexpecthimbackin?
A:He'llbeoutallafternoon,hemightnotbeabletoreturnyourcalluntiltomorrow.Willthatbealright?
B:Yes.Isuppose.MynameisSamDarcy.Hecancontactmeat660-843-3235.
A:Couldyoupleasespellyourlastnameforme?
B:Sure.It'sD-A-R-C-Y.
A:Okay.Mr.Darcy,andyourphonenumberis660-843-3233?
3.MakingTelephoneAppointments电话预约
Dialogueone
M:Hello,BillBretonspeaking. WhatcanIdoforyou?
F:Hello,Mr.Breton,thisisJennyJenkinsofBradfordandsonsreturningyourcall. I’msorryyou
第8页共89页
商务英语情景对话100主题
missedmewhenyoucalledmyofficethismorning. Mysecretarysaidyoucalledconcerningourmeeting nextTuesday?
M:YesMsJenkins,thankyouforreturningmycall. I’mgladtofinallygetholdofyou.Iwanttoletyou knowIwillnotbeabletomakeourmeetingnextTuesday. Iwouldbeoutoftownthatday. Isthereany possibilitywecanmovethemeetingtoMonday?
F:Iamsorry. I’mafraidIamcompletelybookedonMonday.WoulditbePossibletopostponeuntil
youreturn?
M:Oh,dear. IwascountingontakingcareofourmeetingbeforeIleave. ButIsupposeIcanshutoffa fewthings. Yes,wecanarrangesomething. IwillbebackThursdaymorning. WhataboutThursday afternoon?Wouldthatworkforyou?
F:Thatshouldbefine.Shallwesayabouttwoo ’clock?
M:Perfect!Ilookforwardtoseeingyouattw oo’clocknextThursdayafternoon.Ifyouneedtochange thetime,plsfeelfreetocallmeonmycellphone.
F:ThanksBurdon,I’llseeyouonThursday.Dial
oguetwo
F:Hello
M:Hello,isDorasavailable?
F:ThisisDoras,whoiscallingplease?
M:Hi,Doras,thisisMikecallingfromparker
’I’sdentistrymcallingto.confirmyourappoint mentfor
tomorrowmorningat9amwithDoctorParker.
F:Oh,Ialmostforgot.Thankyouforcallingtoremindme.Actually,Idoneedtochangethetimeofmyappo
intment.Ihaveaschedulingconflict,AndIcan’tmakeitthatearly.M:IfIputyouinthatlaterslot,w
ouldthatworkout?
F:Itwouldhavetobeafterlunch. Doyouhaveanythingavailableabout2o ’clock?
M:Sorry,Mam. Theonlyopeningwehaveafterlunchis1:15, butImightbeabletoworkyouinat4:
00. Wouldthatbeabettertime?
F:That’sallright.IthinkIshouldbeabletomakeitat 1:15. Canyouputmedownforthattimeslot?
M:Noproblem,Ihaveyourappointmentchangedfromtomorrowmorningtotomorrowafternoonat1:15
F:Wonderful.Thanksverymuch.
4Memos备忘录
Dialogue1
A:Ihavebeenwaitinghereintheconferenceroomfortenminutesalready,whattimeisthemeetingstart?
Whereisanyoneanyway?
B:Didn'tyouhearaboutthat,ourmeetingwaspostponeduntilFriday.
A:Whythemeetingwaspostponed?Noonetoldmeanythingaboutit.
B:Didyougetthememo?
A:Whatmemo?Theyhaven ’tanymemothiswholeweek,Icheckmyinboxeveryday. AndIhaven ’t
第9页共89页
商务英语情景对话100主题
seenanything.
B:Thememowentout3daysago.Itshouldhavemadetoyourinbox,butmaybelostinallcollectors onyourdesk.
A:YouknowhowthingsgetpilotaboutmydeskwhenI'mbusy. IknowsometimesIdomanyplease things,ButIalwaysreadallthememosgoaround;theygodirectlytomyinbox. Areyousureweresend towholeoffice?
B:Itshouldhavegotaroundtoeverybody, theyalsopostacopyofthememointhebreakroom.
Don'tyoueverlookatmessagespostonthebulletinboard?
A:I'musuallytoobusytotakeabunchof coffeebreakbythewatercooler, Anyway,I'msurethe memonevergettomyinbox,I'llhavetotalkoursecretaryaboutit.
B.That'sright,Youwillneverknowwhatyourmissingoutofitifyoudon'treadthememos.
Dialogue2
A:Ms.Dorsen, Ineedtotakeadictationforme,
B:Yes,sir.
A:Theyshouldgooutintraofficememorandumtoallemployeebythisafternoon, areyouready? B:Yes,sir,Goahead.
A:Attention all staff: effective immediately, all office communication arerestricted toemail
correspondenceasofficialmemos, theuseofinstancemessageprogrambyemployeeduringworkhour arestrictlyprohibited.
B:Sir, Does this apply to intra office communication only or relate a lso restrict external
communications?
A:Itshouldapplytoallcommunications.Notonlyinthisofficebetweenemployees,butalsoanyoutside communications.
B:Butsir,manyemployeesuseinstancemessagingtocommunicatewithclients.
A:Thiswerejusthavetochangethecommunicationmethods,Idon'twantanyoneuseinstance messaginginthisoffice,itwastetoomuchtime. Now,please,continuethememos. Wherewerewe? B:Thisapplytointernalandexternalcommunications.
A:Yes, anyemployeewhopersistusinginstancemessaging, willfirstreceiveawarnin
g, andplaced
onprohibition,andthesecondsense,theemploymentwill betermination.Anyquestionregarding thisnewpolicymaybedirectlytothedepartmentofhis.
B:Isthatall?
A:Yes, pleasegivethismemotypeoutanddistributetoallemployeesbefore4:00PM
5/BusinessCorrespondence
Dialogueone.
A:DidyouseetheletterIgotfromBradformfilms?Theysenttherespondstoyourphonecalllastweek.
B:Ifyouwanttoseesomethingaboutmycalllastweek, whydidn'ttheysentittome?
A:Iguessitmusthavecontactinformation, sotheysentitaddressedincareofyourdepartmenthead,
第10页共89页
商务英语情景对话100主题
anyhow,theywrotetoconfirminreadingwhatyoudiscussedaboutMiltoncontract.
B:CanIseeitfirstinseconds?
A:Sure, hereitis.
B:DearMr.Clock, bothertoyourtelephonecalllastFriday, I'mreadingtoconfirmourmeetingonJuly 21st,aswediscussed, ourmeetingistoreviewthecontractdetails.
A:Didtheyaskyoutosentthefilesbeforehand?
B:Let'ssee, We'llbegratefulforthecompletetosendrelatedmaterialstoourofficepriortoourmeetin g.
Itlookslike.
.. Hey!Wasthereanythingelsewassendalongwiththisletter? A:Idon'tthinkso, whydoyouask?
B:Theletterwrite
s: pleasefindtheenclosedcopyofouragendaforyourreview,
Idon'tseeanythin
g
elseintheenvelope.
A:Maybetheyforgottoattachittotheletter
. Youshouldgivethemanothercall.
Dialogue2.
A:Canyouhelpmeforaminute?
B:Sure, whatIcandoforyou?
A:I'mtrytowritealettertooneofourclient
s, ButIjustdon'tknowexactlywhattosay, Idon'teven
knowhow togetstarted, IknowIshouldwrite dearMr. Mrs
.orMs., buttheproblemisIdon't
knowthenameofcontactperson.
B:YoucanjustputDearSirorMadam,officialesenotpersonal, youcanwritetowhommayconcerned.
A:OK, SoIfirstthanksthemfortheirbusiness
, Icansaysomethinglike"weareverygratefulforyour
continuesupport
", Howisthat?
B:Good!Butalso,writeoffthebedyouwanttotellthemthereasonofyourwriting, givethemmore referenc
e.
A:Like"Regardingournewproductline, wewouldliketoannounceaspecialpricediscount"
B:Right
,doyouneedthemtorespond?
A:Yes, theletterwouldhaveasurveyinside, andtheyshouldcompleteitandreturntoouroffice. HowshouldIwritethat?
B:You cantel
l them"Pleasefindingtheenclosedcustomerservicesurvey, elsealso,youcansay:
"Attachacustomersurvey"
. Ifyouneedresourceitrightaway, youcantellthemtheurgentbysaying"
Pleasereturnthesurveywithoutdelayassoonaspossible. Maybeitmore politewit
h thisasearlyas
convenience."
B:Great!andwhatdoyouthinkIshouldcloseitwith?
A:Sinceyoudon'tknowthemthatwellpersonally, probablythebestwayiswouldbeyour?oryour
sincerely
, youcanalsosayBestRegards.ButIdon'tthinkitwouldbepropertybecauseyoudon'thave thename. Andobviously,shouldhavethem.
B:OK, Thanksalotforyourhelp!
6PlacinganOrder下订单
第11页共89页
商务英语情景对话100主题
Dialogue1
A:Ourtonercartridgesarealreadyoutofink...Couldyoumakeanorderforanewset?
B:Wewillneednewcartridgesforalloftheofficeprinters?Thatwillbealargeorder
, probablyabout
twoorthreecases.Theofficesupplystoreweusuallygothroughmightnothavethatmanyinstock.
A:Youcandoublecheckwiththehousekeepingdepartment, butIamprettysureallofthemachines wil
l neednewcartridges. Lasttimewhenwemadeourorder tothesupplier,thequantitywasalso especiallyhigh.Theyareusedtoreceivingsuchbulkordersfromus. Aslongaswegivethemaheads upacoupledaysinadvance,theycanusuallyfilltheorder.
B:OK,Iwillmakeafewcallsandrunourorderbyhousekeepingfirsttomakesure. Isthereanything elseweneedtoorderwhileIamatit?
A:Ithinktheonlythingistoner.Trytoseeiftheycandeliveritbeforetheendofbusinessdaytomorrow.W eshouldreallytrytodobetteraboutwaitinguntilthelastminutetofillordersthatare usuallymadeonamonthlybasis. Anyhow, seewhatyoucandotoexpeditetheorderthistime.
B:OK, willdo.
Dialogue2
A:MayIhelpyou?
B:Yes, Iwouldliketoplaceanorderfortonercartridges. Wehaveastandingagreementwithyour company, sowewillneedthesameamountaslasttime.
A:Letmekeyinyourinformationintomycomputer. Iwillpullupourrecordsforyou. Doyouhave anordernumber?Whatnameistheorderlistedunder?
B:ItshouldbeunderLeslieSmith.Thenumberis184796
A:Yes, Mr. Smith. Ihaveanorderforthreecasesofcartridges, itthatwhatyouwouldliketo refill?
B:Yes.
A:Istherethecorrectbillingaddress?
B:No, plspostthebillto124HildrodLane, MiltonCounty, 98830.
A:Iwillsendyouaninvoiceinthenextfewdays. Yourordershouldbedeliveredbeforetheendofthe dayonMonday.
B:Thankyou.
7Co-Workers
Dialogue1
A:I'mreallyfedupwithHarry!He'sthebiggestairheadI'veevermet.Healwaysmakescareless mistakes, andhe'sapaintoworkwith.
B:Youshouldn'tbesonegative.You'llalwayshavesomeco-workersthatarehardertoworkwiththan
others. Butif youarenegativeandstartname-callingintheoffice, itwill makeabadworking environmentforeverybody.
A:Youonlysaythatbecauseyoudon'thavetoworkwithhim. Thepeopleinyourdepartmentseemto
第12页共89页
商务英语情景对话100主题
capableandnicetobearound. TakeMaryfor example.She'ssmartandenthusiastic. I'v
e never
anyoneascheeryassheis.
B:Everybodyhastheirstrengthsandweaknesses. EvenLarry
. Hemightbeapaintobearound, but
he'salsoverygoodatstayingin budgetonprojects.Mary, ontheotherhand,spendsourproject
moneylikethere'snotomorrow. Also,she'sneverwillingtostayalittlelaterattheoffice
. Shealways
leaveat5:00pmsharp.
A:Isn'tthereanyoneintheofficethatisaperfectco-worker?WhataboutBob?EverybodylovesBob. Eventhoughhe'sfreshoutthecollegeandstillabitgreen, heisagreatco-worker.
B:Youareright.He'sahardworker,easytogetalongwith,honest,andheneverstealsthecreditonproject s.Theonlythinghe'slackinginisexperience.
A:Maybethat'swhyhe'ssonice!
Dialogue2
A:Doyougetalongwithyourco-workers?
B:Igetalongprettywellwithmostofthem. Itseemstherearealwaysafewrottenapplesinthebunch, though. LikeMargaret. Idon'tknowwhymanagementhasn'tfiredheryet. She'saterriblegossip. A:Doyouthinkmanagementshouldfiresomeonejustbecausetheygossip?
B:It'snotonlythatshegossip, butshealsotriestostartproblemsamongotheremployeesbyspreading rumorsandtellingliesaboutherco-workers. She'snottrustworthy, andinmyopinion, Ithinkshe's nuts.
A:Sohowdoyoudevelopgoodrelationshipsintheoffice?
B:Ithinkoneoftheimportantthingsisjusttobeconsiderateofyourco-workers'feelingsandneeds. If youareawareofotherpeopleanddoyourparttomakeagoodworkingenvironment, youshouldbeable togetalongwithmostofthepeopleyouworkwith.
A:Ithinkyou'reright. Butitdoesseemthattherearealwaysafewco-workersthatarehardertowork withthanothers.
8Bosses
Dialogue1
A:Howarethingsattheofficelately?
B:Justawful. Twoweeksago, wegotanewboss, andIcan'tstandhim. Heisreallyunreasonable aboutourworkload. Sincehecame, I'vebeensobusythatIhaven'thadtimetobreathe!
A:Thatbad, huh?Whatabouthispersonality?It'saniceguyatleast?
B:Ishouldbesolucky. Henotonlygiveustoomuchwork, butheisalsojustplainmeanaboutit. Heconstantlyyellsatusorcriticizesus. Heisalwaysdegradingtheemployees.
A:Whataterribleworkingenvironment!Haveyoutriedtotalkanyoneaboutit?Maybethebossofyourb oss?
B:Iwasgoingto, butmybossguessedwhatIwasthinking. Hegavemesomuchworktodothis afternoonthatIdidn'tgetaroundtomeetingwiththesupervisorofourdepartment.
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商务英语情景对话100主题
A:Itmustbeterrible.Whydon'tyoujustquit?
B:Ifitwasn'tforthemoney, Iwouldquitinaheartbeat. Buttheproblemis, Ican'tsupportmyself ifIdon'twork.
A:Yeah. Butabosslikesthat?Todealwithhimeveryday, youshouldgetaraise!
Dialogue2
A:Doyougetalongwithyourboss?
B:ActuallyIdo.Sheisreallyunderstandingandreasonablemostofthetime.TherewasonlyonetimeIdidn 'treallyagreewithher.
A:Whenwasthat?
B:Onceshefiredoneofmyco-workersfordrinkingonthejob. Ifeltbadforhim, becauseitisso hardtofindajobthesedays,andhehasafamilytosupport.
A:Well,heshouldn’havetbeendrinkingonduty.It'syour boss'responsibil
ity tomake
sur
e
employeesaresafe, andalsodoingtheirjobs.
B:Youareright. Shewasbeingagoodbosswhenshefiredhim, ButIjustfeltsorryforhim, that 's
all
.
A:Didthisincidentwithyourco-workeraffectyourrelationshipwithyourboss?
B:Notreally.Allofusattheofficerespectourbossalot.
A:Youareluckyyoucangetalongsowellwithyourboss. Itmakesabigdifferenceinhowmuchyou enjoyyourjob.
B:Nokidding. Ifyoudon'tlikeyourbossorco-workers, theycanmakeyourlifemiserable.
9Brainstorming
Dialogue1
A:Haveyouthoughtupanygoodideasforourbusinessproposal?
B:Ihaven'tcomeupwithanythinggoodyet.Somehowmybrainisn'tfunctioningtoday.
A:Maybeyoushouldtakeabreak, you'vebeensittingatyourcomputerforthreehourstryingtop ut
somethingtogether.Nowonderyourmindisn'tverysharpnow.
B:Icameupwithafewdifferentthoughtsontheproposal, butnowI'vecompletelyrunoutofideas .
A:Maybewecanshelvetheproposalforawhilewhileyoubrainstorm.
B:Wecoulddothat, butIhatetoputeverythingonhold.
A:You'reright, it'snogoodtohavethingsupintheairfortoolong.
Dialogue2
A:We'vegottocomeupwithawaytosolvethisproblem!Nooneisgettingalltheirworkdoneduringthe workday.Weneedtodosomebrainstormingtocomeupwithatime-managementsolutionforouroffice.
B:Well, whatdoyousuggest?It'snotthatweareall wastingalotof time. Factis, we're
understaffed. Peoplejusthavetoomuchtodo.
A:Soyouthinkweshouldhiresomenewpeople?Thatisonepossiblesolution. Whatelsecouldbethe
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商务英语情景对话100主题
problem?
B:Maybewedohavesomeproblemswithtime-management. Ifpeoplewerealwaysontimetowork, theymightgetmoredoneinthemorningbeforelunch.
A:That'strue.Also,maybewe couldshortenthelunchbreakfromonehourtofortyfiveminutes. Thatwouldaddalittletimetoeveryone'sday.
B:Fifteenminuteswouldbegood, butIwonderifitwouldmakeabigimpactontheemployees'output. Istillthinkit'saproblemwithtoomuchworkload.
A:Weendeduprightwherewestarted.Maybeitistimetolookforsometempworkerstohelpwithafewpro jects.Thatwouldlighteneveryone'sload.
10Commuting
Dialogue1
A:Where'sBill?Theambassador[?m'b?s?d?]isalreadyhere.Themeetingissettostartat9am.
B:He'slateagain.Trafficisprobablyholdinghimup. Youknow, hecommutesfromthesuburbs. It'snoteasycommutingeveryday.Weshouldcuthimsomeslack.
A:Eventhoughthetrafficisbumper-to-
bumperoutthere, Idon'tthinkit'sheavytrafficthatmakesBill
lat e. Hetakesthetrain
, remember?
B:Oh, that'sright
. Well,thetrainshouldn'tbelate. Thatmeansthereisonlyoneexplanation....
Billmusthaveoverslept .
A:Well
,tobefare, sincehe'scomingallthewayfromLancaster, he'sgottogetupmuchearlier
thantherestofus. Hemustgetstartonhiscommuteabout6:30, notellingwhattimeheactuallyget s
up.
B:That'sright
, becausehe'sgottogettothetrainstationfromhishouse,
thentakethebluelineint
o
thecity, thenswitchtrainstotheredline.Inall,thetrip'sgottotakemorethan2hours.
A:Whydoesn'thejustdrivetowork?
B:It'stoodifficult toparkyourcarinthecity. Also, thetrafficcominginfromthesuburbsisa
nightmare.
Dialogue2
A:Ican'twaituntilmycarisrepaired. Thecommutingwithpublictransportationiskillingme.
B:Itcan'tbethatbad.
A:Butitis!Takethismorningforexample.Thesubwaywassopackedthismorning;Igottotallysquishedb yaboutahundredbusycommutersonthewaytowork.
B:Atleastthesubwayisbetterthanthebus.It'sfasterforonething.Andusuallylesscrowded.But
thedrawbackisthatthesubwayismoreexpensivethanthebus.Itaddsupovertime,ifyoutakeiteveryday.
A:That'strue.Thebusisevenworse.Justthinkingabouttakingthebuseverydaymakesmetired!
Hey, howdoyougettoworkeveryday?
B:Iridemybike. Idon'tlivetoofaraway, soit'sprettyconvenient. it'sonlyaboutatenminutebike
第15页共89页
商务英语情景对话100主题
ridefrommyhousetotheoffice.
A:I'llbetit'sgoodexercise, too...agoodwaytokeepfit.
B:Yes, notonlyagoodwaytokeepinshape, butagoodwaytorelievestressaswell. Whileyou're stressedoutbyyourcommute, I'mreleasingallthestressofthedaywithmine.
011Theworkinglunch
Dialogue1
A:Excuseme,Don?Ihatetobotheryou,butIneedyourhelponsomething.DoyouhavetimetobriefmeontheMar tinaccounttoday?
B:Oh, that'sright.
Youaresupposedtodeliverabriefonthataccounttomorrow. Iknowthereare somethingsIneedtosharewithyouaboutthat. But, gosh, Idon'tknow.... Thingsarereallybusy formetoday, theonlytimeIcanmanagetosqueezeoutmightbeoverlunchbreak....
A:Ihatetomakeyouworkthroughyourlunchbreakwithhowbusyyouare....
B:It'sokay....I'vealreadyhadseveraldaysinarowworkingthroughlunch....
A:Howaboutthis.... Wecanmakeitaworkinglunchthisafternoon, andI'llordersomeChinese foodfordelivery. It'llbemytreat.
B:Youdon'thavetodothat....
A:Iinsist. Ireallyappreciateyoutakingtimetoworkwithmein. Whatisyourfavoritefastfood?I'll catertoyourtaste.
B:ActuallyIdolikeChinese.... Let'smakeitadateforChopSueyandtheMartinaccountatabout
12:30. Doesthatsoundgood?
A:Great.I'llbringthefoo
d.Dialogue2
A:Forourlunchmeetingwiththeinvestors, dowehavetomakeareservationattherestaurantordo wejustshowup?
B:Usuallyforlunch, wedon'thavetoreserveatable, theyshouldallowwalk-ins. Buttobeonthe safeside,I'llorderatableforhalf-
pasttwelve. Willthatsuityourschedule?
A:I'vearrangedtomeetthemattherestaurantattwelve. Canyoumakethereservationalittleearlier ?
Ifwestartearlier,itwillgiveusmoretimeforalongerlunch.
B:Areyouplanningontreatingtheinvestorstoafull-coursemeal?
A:Yes,we'llstartwithappetizers
, followwithasoupandsaladcourse, thenmaindishesofprime
riborcordonbleuchicken,andfinishupwithadeliciousrichdessertofsomesort.
B:That'llbeprettyheavyforamid-daymeal, don'tyouthink?
A:Asalongaswestayawayfromanythingalcoholic, weshouldbeokay.
B:Withyourprimeribandchickenchoices, you'dbetterhopenobody'svegetarian.。

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