前台英语-登记入住

前台英语-登记入住
前台英语-登记入住

服务总台

Registration登记入住

Reservation desk前台

1. Have you had a reservation, sir? 先生,你有预定吗?

Yes, I booked a room though phone in the name of Mr. Li.是的我是李先生电话预定的。

2. I want a standard room with a bath.我要一间有浴室的标准间。

Room 3312, please.你住3312房间。

3. By the way, how much a day do you charge? 每天收费多少?

It is 150 Yuan a day including heating free, but not service charge.150元一天,包括供暖费但不包括服务费。

It’s quite reasonable.收费十分合理。

4. How long do you want to stay in our hotel? 你准备住多久?

One week.一周。

5. Have you got though with the check-in procedure? 你是否已经办好入住登记手

续?

Yes,是的。

6. Have you any vacant room? 旅馆里有空余房间吗?

Sorry, we have not. But I can recommend you to ****Hotel where you may got one.对不起,我们已经客满了。但是我们可以介绍你去***酒店,那里有空余的房间。

Filling in the form填表

1. Can I book a standard room for my friend beforehand for he will arrive here

tomorrow afternoon? 我能为我的朋友预定一间标准间吗?他将于明天下午到达上海。

Of course,would you mind filling in this form and pay a hundred Yuan in

advance for him.当然可以,请填好这张表格并预付一百元。

This is a receipt for paying in advance. Please keep it.这是预付款收据,请收好。

2. Please fill in this form.请填写这张表格。

Ok. Do you have a pen? 好的,你有笔吗?

3. Let me check for you…name, address, nationality, passport number, and signature,

that is right. Sir, this is your card key, please keep it.让我把你检查一下,姓名,住址,国籍,护照号码,签名。对了,先生。这是你的钥匙卡,请保管好。

Ok thank you.好的,谢谢。

4. Now, please pay at the cashier desk over there firstly.首先请去那边的出纳柜台付

款。

Could I pay by credit card? 是否能以信用卡付账?

Getting the key拿钥匙

1. Your room number is 1220,and here is your room key.你的房间号码是1220,这是

你的房间钥匙。

Thank you.谢谢你。

2. Here is your key card with all the information. Please keep it well. You need to

show it when you sign for your meals and drinks in the restaurants and the bars.

You also need to show it when you collect your key from the Information Desk.

这是你的钥匙卡,里面有你的所有信息。请保管好。你在我们餐厅和酒吧消费时需要出示。在你到前台取回钥匙时也需要它。

Ok. I will take good care of it.好的,我会好好的保管的。

Situation Dialogue 情景对话

Dialogue

A: Good morning, can I help you?

B: Good morning, I’m Mr. Johnson in room 2234. My business work was a little slower than I have expected. So I have to stay on here for another

day.

A: I will take a look at the hotel’s booking. Yes, sir, I’m glad to tell you that we can accept your request. But I’m afraid that you should change the room. You see, we have already let your room to another gentleman. Is that acceptable to you?

B: Yes, no problem at all.

A: Let me see…Room 1156 will be vacant. How about room 1156?

B: That is fine.

A: When would you like to move tomorrow?

B: I don’t know.

A: The new occupant will be checked in a little after twelve.

B: That means I have to move out before 12. Let me see. I’ll be leaving for the interview at 9:00 tomorrow morning. So I’m going to do it before I go to the

interview. Well, I think I will move at 8 o’clock.

A: Ok…I will send a bellboy to your room an d help you with your luggage at 8 o’clock. And please remember to bring your key card to the reception desk when you pass it tomorrow so that I can change the room number on it.

B: I will. Thank you very much.

A: Goodbye.

酒店英语900句 入住登记

酒店英语900句入住登记 138.Would you please complete this registration form?请您填写一下这张登记表,好吗? 139.Could you please put your nationality there,sir?先生,请将您的国籍写在这。 140.May I ask you to put your name in block capitals?请用大写字母写您的名字好吗? 141.Whats your occupation,please?请问您的职业? 142.Whats your address in your native country,please?请问您在本国的地址? 143.Could you sign your name,please?请您签一下名,好吗? 144.Ill need your signature. 我需要您的签名。 145.Sign here,please. 请在这签。 146.Would you put your signature here,please?请您在这签一下名,好吗? 147.May I see your passport,please?我可以看看您的护照吗? 148.Have you got any identification?您有什么可以证明您身份的吗? 149.Here is your key,hope you enjoy your stay in our hotel. 这是您的钥匙,祝您住店愉快。 150.Could you please put your key on the Reception Counter when you are out for the sake of safety?为安全期间,请您在外出时把房间钥

酒店入住英语对话

酒店入住英语对话 以下由无忧考网为您整理酒店入住英语对话,希望对您有帮助。 Good afternoon.Welcome to the Yunshan Hotel.May i help you,sir? 下午好。欢迎来到云山饭店。先生需要我帮忙吗? Yes.I'd like to check in,please. 是的,我想登记入住。 Certainly,sir.May i have your name,please? 好的,先生请告诉我你的姓名? Yes,it's Charlie White. 查理怀特 Do you have a reservation with us,sir? 先生,有向我们预订吗? Yes,for tonight. 是的,今晚 Just a moment,please.I'll check our reservation record...Thank you for waiting,sir.Your reservation is for a single room for three nights.Could you fill in the registration form,please? 请等一下。我查一下我们的预定记录。。。让您久等了。先生,你

预定的是一个单人间,住3晚。请您填写登记表,好吗? Sure. 好的 May i confirm your departure date? 我想确认你的离开日期 Yes,I should be leaving on the 8th. 恩,我应该在8号离开 How would you like to make payment? 请问你想怎么付款? By Visa Card. Visa 卡 May i take a print of the card,please?Thank you,sir.Your room is 888 on the 8th Floor.Just a moment please.A bellman will show you to your room.I hope you will enjoy your stay here. 我能刷卡了吗?谢谢。你的房间在8楼888号。请稍等片刻。阿贝尔的人会告诉你你的房间,希望你能在这里过得愉快

酒店常用英语术语

酒店英语缩略术语 General 一般 GM General Manager总经理 DGM Deputy General Manager副总经理 DO Director of Operations 营运总监(相当于住店经理) RM Resident Manager驻店经理 DBD Director of Business Department 发展总监(相当于销售总监) FC Finance Controller财务总监 DHR Director of Human Resource人力资源总监 HOD Manager of Department部门经理 MOD Manager on Duty值班经理 FOM Front Office Manager前厅部经理 AFOM Acting Front Office Manager前厅部副经理 GSC Guest Service Center (Manager) 大堂副理(希尔顿)(一般:Assistant Manager,Duty Manager) GSM Guest Service Manager客服经理 GST Guest 客人 RDM Rooms Division Manager客房经理 DOR Director of Rooms 房务总监 SALT Satisfactory And Loyalty Tracking 满意度和忠诚度调查(HILTON) GSTS Guest Satisfaction Tracking System 宾客意见调查系统(IHG) ESPS Employee Satisfaction Pulse Survey 员工满意度调查 TQM Total Quality Management 全面质量管理 SOP Standard Operating Procedures 标准经营程序 QES Quality Evaluation System 质量评估系统 Finance 财务 POM* Propriety of Maintenance IBFC*Income Before Fixed Cost,固定费用前收益,相当于以前的GOP EBITDA*希尔顿税前利润。1.earings before interest, tax, depreciation and amortization 付息,纳税,贬值及折旧前收益 2. earnings before interest, taxes, depreciation and amortization 未计股息,税款,折旧和债务前的利润,税前利润,毛收益(额) (息税折旧摊销前利润)

酒店英语教程登记入住

酒店英语教程登记入住 Company number【1089WT-1898YT-1W8CB-9UUT-92108】

现代酒店英语实务教程02(登记入住)Unit 3 Reception 登记入住 经典对话 C=Front Office Clerk 前台服务员 G=Guest 顾客 C: Good afternoon. Welcome to XX hotel. May I help you 下午好!欢迎光临XX酒店。能为您效劳吗 G: Yes, I’d like check-in, please. 我要登记住宿。 C: Certainly, Sir. May I have your name, please 好的,先生。请问大名 G: I’m Lawrence Brown. 我叫劳伦斯布朗。 C: Do you have reservation with us. Mr. Brown 布朗先生,您预订了房间了吗 G: Yes, from tonight.

是的,预订了。从今晚开始。 C: Ju st a moment please. I’ll check our reservation record. (After a while) Thank you for waiting, Mr. Brown. Your reservation is for a twin from March 5th to 7th for three nights. Is that right 请稍后,我检查一下预订记录。(过了一会儿)让您久等了,布朗先生,您预订了从3月5日到7日3个晚上的双床间,是这样的吗 G: Exactly. 对。 C: Could you fill out the registration form, please 请填写这张登记表好吗 G: Fine (Fill the form) 好的(填写表格) C: How would you like to make payment 您打算如何付款呢 G: By American Express Card. 用美国运通信用卡。

酒店专用术语(中英文)

(1) Accommodation (住宿):提供的给予睡觉休息的场所。 (2) Adjoining Room (邻近房):指两间房间近连在一起。 (3) Advanced Deposit (订金):客人为了确保能有房间而提前支付给酒店一笔直按金。 (4) Advance Payment(预付金/押金):按照酒店财务规定和有关规定,前台服务员要求客人预先支付房费和不可预测费用的付费方式,如现金担保、信用卡预授权。 (5) Amenity(致意品):指酒店免费向住店客人提供的一些礼品,如水果、鲜花或饮品等。 (6) Arrival(到店):指客人入住酒店的抵店,如: Arrvial Date。 (7) Average Room Rate(平均房价):指所有住房的平均价格,它是前台的一个常用术语。即A.R.R.。 (8) Block (预告锁房):指为了把某间房能够保留下来,而提前把此房间在某日锁起来,使其在该时间段显示被占用,有利于控制房间的预售。 (9) Cancellation (取消):指客人取消订房。 (10)Check-In:指客人登记入住酒店,包括机场登机手续也是同样的叫法。 (11)Check-Out:指客人结账离开酒店。 (12)Complimentary(免费):指由总经理批准提供给某个客人的不需要收费的房间,即COMP。 (13)Confirmation (确认):指酒店发给订房客人的一种十分详细的订房书而协议,承认客人在将来的某一天有权居住在本酒店。另,机票中的往返票,连程票,在中转途中要求做位置的Comfirmation,否则航空公司有权取消该位置而转售他人。 (14)Connecting (连通房):指两间房中间有一扇门连通起来的房间。 (15)Corporate Rate (公司合同价):指与酒店有协议而提供给公司的客人的房间价格,这类价格通常为特别价,且保密。 (16)Credit Card (信用卡):指由银行签发的一种可以作为交易的卡片,代替现金支付的凭证。 (17)Expected Departure Date(预离日期):指客人预计离店的日期。 (18)Double Sale (双重出售):指两个没有关系的客人,被错误地安排入住同一间房。 (19)预离未离房:指某个房间应该是空房,但到了中午十二点以后,客人仍然没有退房。 (20)Early Arrival (提前抵达):在下午两点以前到达酒店办理入住手续的客人。

酒店常用英语(9)

------------------------------------------------------------------------------------------------------------------------------- ------------- 320) How much do you want to convert? 您想换多少钱? 321) Would you please endorse this check? 请在这张支票上签个字好吗? 322) Please count the money. 请把这钱数一下。 323) We have different kinds of accounts here. Which kind would you like to open? 我们这儿有各类帐户,您想开那一种? 324) Would you like a deposit account or a current account? 您想存定期,还中活期? 325) How do you want to send this letter? 您想如何邮寄这封信? 326) Ordinary mail or air mail? 您寄普通邮件,还是航空邮件? 327) Normally it takes about one week for an air-mail letter to reach America. 通常情况下,航空邮件到达美国需要大约一个星期。 328) Your letter is overweight and you have to pay one yuan more. 你的信超重,你得再付一块我。 329) What does this parcel contain? 这个包裹里包的什么东西? 330) What’s in side this parcel? 这包裹里是什么? 331) Do you want to register this letter? ---------------------------------------------------------精品文档---------------------------------------------------------

酒店情景对话(英语·前台·入住)

English Drama of Hotel Management English英语话剧酒店管理英语 Service Counter (A:Receptionist/the waitress B:Guest) A: Good afternoon. Welcome to Qingdao Sea-view Garden Hotel. Can I help you, sir? B: Well, I’m~~~ from `````. I’d like to check in, please. A: All right. Do you have a reservation with us, sir? B: Sorry, I didn’t book any room before. I would like to know which standard room do you have ? A: Wait a moment, please。 We have triple room, standard double room, and standard single room. What kind of room do you need? B :what’s the price for standard double room? A:oh,sir。the price for standard double room is 288 Yuan。 B: What! Why is so expensive? A:yes,sir。Our hotel is an international 5-star chain hotel,and adopts international standard price。triple room is 476 yuan, is 288 yuan, and standard single room is 136 yuan. all the room has TV, AC (air conditioner), free internet access and breakfast. Oh, excuse me ,the dinning room locates at 6th floor, between 7am to 9am. B:OK, I know now。i’d like to check in a standard double room. A: All right. how many days are you planning to stay? B: oh, I want to stay here for 3 days. A: one moment, please. Sir,please show your ID ,just like driver's license, passport or ID card。 B:here you are。 A:wait a moment ,please。 Could you please fill in the registration card? B: Sure. Here it is. Is it all right? A: Yes, thanks. Your room number is 202. Here is your key. The room bellman will show you to your room. I hope you will enjoy your stay. the check-out time is 1pm of forth day later。 B: Thank you. A:you’re welcome。Good luck。

酒店英语情景对话

日常用语(句子): 酒店常用英语 Restaurant 酒店里面的称为餐厅,酒店外的可以叫饭馆或者餐馆都可以 B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾 Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 . Reservation 预订(不是预定) Doorman 门房门童 Housekeeping staff 客房清洁人员 Room service 客房服务,有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务(指的是傍晚的时候再次整理房间,使客人晚上睡的舒服) Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 " 基本信息 23.May I have your name, please 请问您贵姓 10.Which dates would you like to book When will you check in and check out 请问您需要订哪一天什么时候入住及退房 59.What time do you expect to arrive, Sir 请问大概什么时候到酒店,先生 46.What time will the guest be arriving > 客人大概什么到达酒店 11.How long will you stay in our hotel 请问您打算逗留多长时间 36.Could you hold th e line, please I’ll check our room availabilities for those days. 麻烦请您稍等,我们查询那段时间的房态。 37.Just a minute, please I’ll check our booking situation. 麻烦请您稍等,我需要查询我们的房态。 73.Just a moment, please. I’ll check the availability for you. — 麻烦请您稍等,我查询能否可以提供给您。 41.Coul d you hold on for a moment please I’ll check our reservation record. 麻烦请您稍等,让我查询我们的预订纪录。

常用酒店英语词汇大全如下

常用酒店英语词汇大全如下: Restaurant 酒店里面的称为餐厅,酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾 Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订(不是预定) Doorman 门房门童 Housekeeping staff 客房清洁人员

Room service 客房服务,有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务(指的是傍晚的时候再次整理房间,使客人晚上睡的舒服) Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 Porter门房 Hotel Concierge酒店礼宾部 Procurement Manager; Purchasing Manager采购部经理 Food & Beverage Manager; Catering Manager餐饮部经理 Table Hostess餐桌女服务员 Kitchen Hand; Kitchen Help; Kitchen Worker厨工 Cook; Chef厨师 Head Chef厨师长 Cook炊事员

酒店入住人员健康登记表(中英文)

酒店入住人员健康登记表 Health Registration Form 尊敬的客人,为了您和他人的健康,请如实填写以下信息,非常感谢您的支持! Respected guests, please fill in the following forms. Many thanks! 一、基本信息 Basic Information 二、健康申报Do you have any symptoms as follows? (YES or NO) 三、其他信息 Other Information 签名 signature:

健康告知书 尊敬的旅客: 您好,欢迎您入住。 根据xx市疾病预防控制中心关于预防甲型H1N1流感疫情的相关要求,我们提醒您关注以下内容: 一、希望您尽量居住在宾馆,减少不必要的外出。 二、请您关注您的身体健康状况,每天自行测量两次体温,并填写在“宾客体温记录表二我们将每天联系你以便了解您的健康状况。 三、如您感觉发热或出现了咳嗽等不适症状,请您立即联系大堂经理或总台(电话:xxxx ),我们会马上给您提供帮助。 四、若您需要帮助,请您随时联系大堂经理或总台(电话:xxxx )将竭诚为您提供服务。 祝您在xx旅途愉快! 酒店 经理: Notice Respected guests, Welcome to stay in our hotel! For your health, to prevent the Type A H1N1 influenza, we'd like to remind you the following, 1.Avoid going out when unnecessary. 2.Please take your temperature twice a day, and fill in the "Guest's Temperature Record". 3.If you fell not so well such as having a fever or cough, please call our Assistant Manager (Phone No. ) immediately. 4.If you need any help, do not hesitate to call our Assistant Manager (Phone No. ). Wish you a pleasant trip in xx! xx htoel(备注:此为样张,清各宾馆自行完善后,自行印

酒店入住常用英语(一)

前厅——登记入店 美联英语提供 入住客人: I reserved a room for tonight.我预定了个房间。 I’d like a key to room 809,please.请给我809房间的钥匙。 Is there a room available for tonight今晚有空房间吗 Can you help me with this form你能帮我填这张表吗 [ Do you have anything to declare有什么需要报关的吗 I’d like to reconfirm my flight我想确认一下我的机票。 What time does the dining room open餐厅什么时候营业 When will it be ready什么时候能准备好 Can you keep my valuables你能帮我保管贵重物品吗 Please bring me a pot of boiled water请送一壶热水. May I have a wake-up call早晨能叫醒我吗 A wake-up call, please.请提供叫醒服务。 \ Can I borrow a hair-dryer我可以借一下电吹风吗 The room next door is noisy.隔壁太吵。 Could I possibly have another room key我能再要一把房间的钥匙吗 I locked myself out.我把自己锁在门外了。 Would you send someone up请派位服务员来一下 以上安格英语老师介绍的酒店实用英语口语是办理入住手续及一些相关服务时大家需要了解的口语,当我们在酒店内享受自助餐或是其他服务时,服务员往往会向我们推荐一些其他的项目、或是让我们对他们的服务作出评价,下面一些句子是大家必须了解的: 1、What kind of rooms(foods) would you like to have 您需要什么样的房间(吃什么样的菜) 、 2、Here is a brochure of our hotel and tariff. 这是介绍我们饭店的小册子和价目表。 3、We'll give you a 10%(ten percent ) discount. 我们给您九折优惠。 4、We'll offer tour guides complimentary breakfasts. 我们给陪同提供免费早餐。 5、We accept your terms. 我们接受您的条件。 " 6、May I introduce myself 让我介绍我自己。 7、May I present you a litter souvenir 请接受我们的一点小纪念品。 8、Let's drink to our friendship! 为我们的友谊干杯!

酒店接待常用英语

酒店接待常用英语 art 1 Greetings问候 1.Welcome to XXXX Hotel . I’m..., what should I call you, please? 欢迎光临XXX酒店。我是...,请问我该怎么称呼你呢? 2. Goodmorning/afternoon/evening, Sir/Madam. What can I do for you? 先生/女士,你好!请问我能为您做点什么? 3. Myname is ..., is there anything else I can do for you, just let me know. 我叫...,如果需要我为您做些什么,请告诉我。 4.If youhave any problems, please feel free to contact us . 如果你有任何需要,请随时联系我们。 5.Haveyou make a reservation ?\Have you booked the room?\Are you the vip? 请问有预订吗?\请问你是会员吗? 6.Whatkind of room would you like ? 请问您需要什么类型的房间。 7.Sorry,I don’t quite understand . 对不起,我不是很明白。 8.I’mafraid we’ve fully booked for that time . 抱歉,我们那个时段已给订满了。 9.It’sthe hot /peak/busy season ,you know ? 这是酒店业的旺季。 10.Excuseme ,How do spell it ,please ? 打扰一下,您能拼写一下您的名字吗? 11.We canonly ke ep your table /room till … 我们能保留您的房间直到... 12.Let meshow you to your room ,this way please . 让我带您到房间,这边请。 Part 2 Helpingto Check-in帮助入住 1.Please have a seat for a while, I’ll helpyou with the check-in procedure. 请在那边稍坐一会儿,我将会为您办理入住手续。 2. Would you please gi ve me your passportor ID card and credit card ?, I’ll help you to fill in the form. 请把您的护照和信用卡交给我,我帮您办理入住手续。 3. How many nights will you stay this time? 这次入住您会住多少天? 4. Which room would you like, we have thesekinds of rooms...? 您是要哪种房间? 5. Excuse me, Sir/Madame. How would youlike to pay the deposit, cash or credit card (together or separately)? 先生/女士,不好意思,打搅一下。请问您是要付现金还是刷卡(分开付押金还是一起付)呢? 6.Here is your room key and the breakfastcoupon. Would you please sign here? 这是您的房卡和早餐券。请您在这里签个名好吗? 7. Here are your passport and the creditcard . You can go up to the room now I hope you

到酒店入住,安排客人填写入住登记表-酒店英语情景对话

到酒店入住,安排客人填写入住登记表-酒店英语情景 对话 客人到酒店入住,前台接待询问他是否有预订,客人回答有预定,酒店于是安排其填写登记表,并且入住。请看下面的酒店英语情景对话。 R: Good afternoon.Welcome to the Yunshan Hotel.May i help you,sir? 下午好。欢迎来到云山饭店。先生需要我帮忙吗? G: Yes.I'd like to check in,please. 是的,我想登记入住。 R: Certainly,sir.May i have your name,please? 好的,先生请告诉我你的姓名? G: Yes,it's Charlie White. 查理怀特 R: Do you have a reservation with us,sir? 先生,有向我们预订吗?

Yes,for tonight. 是的,今晚 R: Just a moment,please.I'll check our reservation record...Thank you for waiting,sir.Your reservation is for a single room for three nights.Could you fill in the registration form,please? 请等一下。我查一下我们的预定记录。。。让您久等了。先生,你预定的是一个单人间,住3晚。请您填写登记表,好吗? G: Sure. 好的 R: May i confirm your departure date? 我想确认你的离开日期 G: Yes,i should be leaving on the 8th. 恩,我应该在8号离开 R: How would you like to make payment? 请问你想怎么付款?

【入住酒店常用的英语口语】 入住酒店常用英语

【入住酒店常用的英语口语】入住酒店常用英语 1.Yes,we do have a reservation for you. 对了,我们这儿是有您预订的房间。 2.Would you please fill out this form while I prepare your key card for you? 请您把这份表填好,我同时就给您开出入证,好吗? 3.What should I fill in under ROOM NUMBER? 房间号码这一栏我该怎么填呢? 4.Ill put in the room number for you later on. 过会儿我来给您填上房间号码。 5.You forgot to put in the date of your departure. 您忘了填写离店日期了。 6.And here is your key,Mr.Bradley.Your room number is 1420. 给您房间的钥匙,布拉德利先生。您的房间号码是1420。 7.It is on the 14th floor and the daily rate is$90. 房间在14层,每天的房费是90美元。 8. Please make sure that you have it with you all the time. 请务必随时带着它。 9. My business negotiation has progressed much more slowly than I had

expected. 我的业务谈判进行得比我原先预料的慢了许多。 10. I wonder if it is possible for me to extend my stay at this hotel for two days. 感谢您的阅读!

酒店常用英语总结

酒店常用英语总结 Restaurant 酒店里面的称为餐厅,酒店外的可以叫饭馆或者餐馆都可以 B&B: bed and breakfast 家庭式酒店(含早餐的酒店) Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite (room)公寓套房Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾 Receptionist 前台接待I will leave a message to the ~.(a girl in who works in front desk) Reception/Front desk 前台 Coach 旅游大巴(a bus used for travel) Reservation 预订(不是预定)Doorman 门房门童 Housekeeping staff 客房清洁人员 Room service 客房服务,有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务(指的是傍晚的时候再次整理房间,使客人晚上睡的舒服)Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 Porter门房

酒店入住常用英语

酒店入住 1. Please help carry my luggage to my room. 请帮我把行李送到房间。 luggage[?l?g?d?] 行李 2. Here is the tip for you.这是给您的小费。 3. Where is the light switch?电灯开关在哪? light switch [laitswit?] 电灯开关 4. How to use the air-conditioner?怎样使用空调? use [ju:s]使用air-conditioner ['e?rk?nd'???n?r]空调 5. I’d like toiletries (/a drier/a bath towel/) 我想要卫浴用品(/吹风机/浴巾/) toiletries [?t??l?triz]卫浴用品drier ['dra??]吹风机 bath towel [bɑ:θ ?tau?l]浴巾 6. This is room 316. I’d like a blanket/ pillow. 这是316房,请给我一张毛毯。 blanket [?bl??k?t]毛毯pillow [?pi l?u]枕头 7. I’d like a pot of boiled water我想要壶开水 pot [p?t]壶boiled [b??ld]煮沸的 8. Do you have a power converter/hanger?有电源转换器/衣架吗?power converter [?pau?k?n?v?:t?]电源转换器 hanger [?h???(r)]衣架 9. Do you provide WIFI?有无线网络吗?

最新酒店入住酒店英语口语情景对话

Bell boy: Good morning sir ,welcome to The ritz-carlton Shanghai! 早上好,欢迎来到上海丽思卡尔顿酒店 Guest: Good morning,How are you? 早上好,你好吗? Bell boy: Pretty good,How many pieces of luggage do you have? 非常好!请问您有几件行李呢? Guest: Just one behind in the taxi! 就是出租车后面的一件! Bell boy: Have you made a reservation ,sir? 请问您有预定吗? Guest: Absolutely! 没错! Bell boy: This way sir! I will show you to the reception. 这边请先生,我带您去前台办理入住!

R: Good afternoon.Welcome to the Yunshan Hotel.May i help you,sir? 下午好。欢迎来到云山饭店。先生需要我帮忙吗? G: Yes.I'd like to check in,please. 是的,我想登记入住。 R: Certainly,sir.May i have your name,please? 好的,先生请告诉我你的姓名? G: Yes,it's Charlie White. 查理怀特 R: Do you have a reservation with us,sir? 先生,有向我们预订吗? G: Yes,for tonight. 是的,今晚 R: Just a moment,please.I'll check our reservation record...Thank you for waiting,sir.Your reservation is for a single room for three nights.Could you fill in the registration form,please?

大酒店常用英语术语

酒店部门常用术语 E.D.P(Electronic Data Processor)电脑部 1. Executive Office行政办公室 2. Human Resources Dept.人力资源部 3. Front Office前厅部 4. Housekeeping Dept.管家部 5. Food & Beverage Dept.餐饮部 6. Recreational Dept.康乐部 7. Financial Dept.财务部 8. Sales Dept.市场营销部 9. Security Dept.保安部 10. Engineering Dept.工程部 11. Waiting list等候名单 12. Average room rate平均房价 13. DND=Do Not Disturb请勿打扰 14. VIP=Very Important Person贵宾 15. Package包价服务 16. No-show订房不到 17. Message留言 18. Cancellation取消 19. Walk-in无预订散客 20. Morning call叫醒服务 21. Complain投诉 22. Over booking超额预订 23. OOO=Out of Order维修房 24. Lost and found 失物招领 25. Room status 房间状态 26. Check in 登记入住 27. Check out 结帐离店 28. Reservation预订 29. Reception接待 30. Operator总机话务员 31. Business centre商务中心 32. DDD=Domestic Direct Dial国内直拨 33. IDD=International Direct Dial国际直拨 34. LDD=Local Direct Dial市话 35. Suite套房 36. Standard room规范间 37. Double room大床间 38. Mini-bar小酒吧 39. Laundry service洗衣服务 40. Room service送餐服务 41. Menu菜单 42. PA=Public Area公共区域 43. DJ=Disk Jockey音控员

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