上海人力资源二级英语单选题只有标准答案

上海人力资源二级英语单选题只有标准答案
上海人力资源二级英语单选题只有标准答案

单项选择题汇总

1. Executives or managers who coach, advise, and encourage employees of lesser rank are called .

C. mentors

2. As an appraiser(评价者), you should try to do all of the following except .

B. change the person, not the behavior

3. Individuals working internationally need to know as much as possible about all of the following host-country characteristics except .

D. cultural trends

4. Questions contained in structured job interviews should be based on .

A. job analysis

5. Outplacement services are .

B.designed to help terminated employees find a job elsewhere

6. Which of the following is not a core skill that is critical for success abroad .

B. effective delegatory(授权的)skills

7. If your primary objective for a performance appraisal is to give employees developmental feedback, which of the following appraisal methods should you use .

C. behavior method

8. Compensation programs that compensate employees for the knowledge they possess are known as .

A. skill-based pay plans

9. To implement a successful program in basic and remedial training, managers should do all of the following except .

https://www.360docs.net/doc/2e1684234.html,e a classroom-oriented approach so employees learn by lectures

10. Which of the following is not true of self-ratings of performance .

D. They are free of most biases that other rating sources may have

1.Performance appraisal methods can be broadly(大体上)classified as either , , or approaches.

B. trait, behavioral, results

2.The area from which employers obtain certain types of workers from within the organization is known as the .

A. internal labor market

3. Coaching is a technique that can be used to develop individual skills, knowledge, and attitudes.

A. on-the-job

4. The primary reason why organizations train new employees is to .

A.increase their knowledge, skill, and ability level

5. The HR department in an overseas unit must be particularly responsive to all of the following environments except .

C. technological

6. Which of the following is not a primary impact that technology has had on HRM .

C. It has diminished the role of supervisors in managing employees.

7. Which management group has primary responsibility for the development of disciplinary policies and procedures .

C. the HR department

8. To create a more flexible pool of employees, managers might most likely .

B. rely on skill-based pay structures

9. Which of the following does not alter the nature of jobs and the requirements of individuals needed to successfully perform these jobs .

C. stable growth in product demand

10. Wage survey data will normally be collected with the use of .

B. key jobs

1. When setting performance measures for incentive systems, we can say that the best measures are .

A. quantitative, simple to understand, and show a clear relationship between output and reward

2. To facilitate an egalitarian environment, which of the following HR practices should managers implement .

C. profit sharing

3. If a job analyst doubt the accuracy of information provided by employees, he or she should .

D. obtain additional information from them or from their supervisors

4. Reasons for not hiring from within include all of the following except .

A. motivational concerns

6. Which of the following is an example of a well-written performance standard .

A. Desk clerks are expected to check out approximately fifteen customers every half-hour

7. In the development of a factor comparison scale, key jobs are normally ranked against all of the following factors except .

B. performance

8. An incentive plan is more likely to succeed in an organization when all of the following are true except .

D. employees believe that incentive payment are deferred

9. If you were developing a performance appraisal system for individuals on international assignments, it would be best to base individual’s appraisals on information from .

C. both home- and host-country evaluations

10. Human capital of a firm include the following except .

D. the behavior of a firm’s workers

1. In general, in recent years the role of people in a determining a firm’s competitive advantage has .

C. increased in importance in both service and manufacturing firms

2. Objectives accomplished through job analysis include all of the following except .

C. eliminating discrepancies between internal wage rates and market rates

3. 360-degree feedback might be used for the following except .

D. recruitment

4. Employees who are coached, advised, and encouraged by employers of greater rank are known as .

D. protégés

5. Which of the following isn’t a form of performance-based compensation .

C. minimum wage

6. Advantage of employee stock ownership plans (ESOPs)include all of the following except .

B. the employees’ pensions are less vulnerable(易受批评)due to diversification

7. Lee, a new supervisor, wants to correctly document(记录,证明)the poor performance of an employee. Which of the following would he not have to do .

A. perform a current performance appraisal of the employee

8. All of the following benefits are realized by aligning(支持、校正)employee rewards with performance except .

B. employees will pursue outcomes that beneficial to themselves

9. Staffing the organization, designing jobs and teams, developing skillful employees, identifying approaches for improving employee performance, and other “HRM” issues are duties typically reserved for .

C. HR and line managers

10. Job analysis is called the cornerstone of HRM because .

C. the information it collects serve so many HRM functions

1. During the selection procedure, an applicant may be rejected .

D. at any step in the procedure

2. Which type of training allows students to get real-world experience in organizations while still receiving

college credit .

C. internships

3. Self- appraisals are best for .

B. developmental purposes

4. An employer wishing to set up the job classification system of job evaluation would have to .

C. describe job grades with increasing amount of responsibility, skill, knowledge, or ability

5. When a combination salary and commission plan is used to compensate sales employees, the percentage of cash compensation paid in commission is called .

C. an incentive

6. To enhance the degree(程度)of rareness in employee skill and abilities, organizations should develop competencies in their employees that .

D. are not equally available in the labor market

7. Sometimes organizations provide services to terminated employees that help them bridge the gap between their old position and a new job. These services are known as .

C. outplacement assistance

8. Organizations like to hire older workers because .

A. they have proven employment experience

9. When determining where training emphasis should be placed, an examination of the goals, resources, and environment of the organization is known as .

B. organization analysis

10. While a career development program requires special processes and techniques, a basic requirement is .

C. management support

1. The worth and compensation of a job should depend on all of the following except .

D. the gender of the employees

2. Regardless of the selection methods used, it is essential that the selection procedure be .

C. reliable and valid

3. A supervisor who provides a continuing flow of instructions, comments, and suggestions to the subordinate is engaging in what type of on-the-job training .

B. coaching

4. Performance appraisal systems sometimes yield disappointing results for all of the following reasons except .

D. use of appraisal systems in validating job analysis

5. An employer wishing to raise the “real wages” of employees would have to .

A. grant wage increases larger than the cost of living

6. Disadvantages of profit sharing include all of the following except .

C. effective profit sharing plans require a second HR program

7. All of the following as attributes of successful global managers has been identified except .

D. capability to manage a highly centralized organization

8. To attain a sustainable competitive advantage through people, organizations should develop competencies in their employees that .

D. are designed around unique team processes

9. Which of the following is not an outcome of low salary budget .

B. increased employee output

10. Benefits of orientation programs frequently reported by employers include all of the following except .

A. higher turnover(营业额)

1. In order to play a more active role in influencing change within organizations, HR department must do all of the following except .

C. view themselves as primarily performing a service function

2. Job requirements are .

A. the different duties, tasks, and responsibilities that make up a job

3. The technique of training managers that emphasizes the need to involve supervisory trainees in handling real-life employee problems and to receive immediate feedback on their own performance is .

D. behavior modeling

4. All of the following are basic skills needed for successful career management except .

D.putting responsibility for your career in the hands of your supervisor

5. The term pay-for-performance can encompass all of the following except .

B. base salary

6. Disorientation(迷失)that causes perpetual stress in people who settle overseas for lengthy periods of time is commonly referred to as .

B. culture shock

7. Smaller organizations can achieve a system approach to organizational design that maximizes employee performance and well-being by combining all of the following except .

C. organizational strategy

8. Which of the following is an appropriate strategy to create a training environment conducive to learning .

A. using negative reinforcement(负强化)

9. An organization wishing to establish greater job-staffing flexibility would likely use which pay system .

B. skill-based pay

10. If labor costs represent 50% of an organization’s sales dollars and the organization pays a bonus to employees whenever labor costs drop below this percentage, which type of incentive plan is it using .

A. team bonuses

1. The benefits of providing job applicants with a balanced, honest, and realistic portrayal(描述)of a job position include all of the following except .

D. enhanced expectations and aspirations

2. The interview method that best reduces the possibility of discrimination is the .

D. structured interview

3. Which of the following is not a fundamental issue related to training design .

D. trainee ethnic characteristics

4. Compensation programs that compensate employees for the knowledge they possess are known as .

A. skill-based pay plans

5. .In order for a merit pay plan(记功支付计划)to work effectively, all of the following should occur except .

D. a supervisor’s subjective evaluation must be used in computing the raise

6. Which of the following is not one of the ways in which international HRM differs from domestic HRM .

A. international HRM must be concerned with obeying local laws and regulations

7. All of the following benefits are realized by redesigning work around key business processes except .

B. it standardizes employees’ skills

8. “Tell me about the last time you disciplined an employee” is an example of a .

A. behavioral description interview question

9. The piecework system is more likely to succeed when all of the following are true except .

B. the quality of the product is critical(决定性的)

10. Which management group has primary responsibility for the development of disciplinary policies and procedures .

C. the HR department

1. Which of the following organizations is pursuing a transnational strategy .

B. a brewery trying to achieve scale economies while simultaneously customizing its taste and marketing efforts for local markets

2. Recent technological advancements have led to all of the following except .

A. an increased number of unskilled jobs

3. If 200 resumes were obtained from an employment agency(职业介绍所), 40 of the applicants submitting those resumes were qualified, 20 of the applicants submitting those resumes were invited for an on-site interview, and 10 were offered employment, what is the cumulative yield-ratio .

D. 40 percent=(40/200+20/40+10/20)/3=40%

4. Which of the following is not a benefit of orientation programs .

C. more comprehensive task analysis

5. When setting performance measures for incentive systems, we can say that the best measures are .

A. quantitative, simple to understand, and show a clear relationship between output and reward

6. To facilitate an egalitarian environment, which of the following HR practices should managers implement .

C. profit sharing

7. If a job analyst doubt the accuracy of information provided by employees, he or she should .

D. obtain additional information from them or from their supervisors

8. If you were developing a performance appraisal system for individuals on international assignments, it would be best to base individual’s appraisals on information from .

C. both home- and host-country evaluations

9. In general, in recent years the role of people in a determining a firm’s competitive advantage has .

C. increased in importance in both service and manufacturing firms

10. To obtain employee input regarding benefits packages, employers often use .

D. opinion surveys

1. Which of the following methods focuses the evaluator’s attention on those behaviors t hat are key in making the difference between executing a job effectively or ineffectively .

D. Critical incidents

2. Recruiting from within means that organization prefers to recruit people from .

C. internal labor market

3. Human resource and succession planning provides information on .

B. future skill requirements and management training needs

4. Multiperson comparisons evaluate one individual’s performance against one or more others. There are three most popular comparisons except .

C. graphic rating scales

5. Extrinsic rewards include the following except .

A.job enrichment

6. In a company, if people currently employed are 300, annual wastage rate is 20%, and number required at end-year is 350, then the company should recruit .

B.110 =350-0.8*300=110

7. In the broader meaning of the term, human resource planning plays a(an) in the HR function.

A. strategic role

8. What is the main aim of job rotation .

B. broaden experience

9. The aim of the labor turnover index is to .

A. measure labor turnover

10. The basis philosophy of the managerial grid training is that .

B. the task of the individual manager is to achieve production through people

人力资源二级英文答案

三、写作 (1) 某公司欲招聘一位会计主管(chief accountant),需要人力资源管理部门为其编制一份职位说明书(Job Description),假如公司总经理要求你来完成这项工作,请你用英文完成以下职位说明书。 Job Description(参考答案) Position chief accountant Department financial department Accountable to CFO Salary/pay grade 3 [ yes ] 35 – 40 hrs/wk [ ] 20 – 35 hrs/wk [ ] less than 20 hrs/wk Job summary Work closely with the companys CFO, and ensure that all of the responsibilities pertaining to the accounting department are met. Develop and direct the activities of the professional staff involved with the financial aspects of operations, including forecasting, planning, budgeting, credit and collections, cost accounting, and financial control systems. Responsibilities/daily tasks Report to the CFO and be responsible for all accounting functions. Providing analytical budgetary & financial planning/reporting support to senior management. Establishing and maintaining internal controls, external financial reporting. Interface with external auditors, handling all corporate tax matters. Qualifications Master degree or above; At least 5 years experience in accounting work; Work experience in foreign or JV company is preferred; Willing to travel. Relations of the position to others in the company Administration department; Marketing department; Manufacturing department; R&D department etc. (2) 假设你所在的公司今年从人才市场物色了一位销售经理,经过几轮面试后,公司决定录用,从今年7月1日开始上班,除节假日外每天的工作时间为8:30-17:00,起薪为每月4000元,试用期3个月。现在需要你为这位销售经理拟定一份录用通知书(Letter Confirming Employment),请你用英文完成这份录用通知书,内容须包括销售经理的工作职责和其他相关事项。(凡涉及到人名,均用XXX表示,请勿用真实姓名。) Letter Confirming Employment Dear XXX: I am pleased that you have accepted the position of sales manager at our company, starting on July 1 . You shall perform the following duties and have the following responsibilities: Participate in formulating marketing strategy; Formulate annual sales plan;

人力资源管理制度专业英语的翻译

人力资源管理专业英语的翻译

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Unit1 An Overview Of Human Resource Management 组织需要一些有效率的东西:物质资源、金融资源、营销能力和人力资源。虽然这些对组织效率来说都很重要,但是最有可能提供潜在竞争优势的因素是人力资源如何管理这些资源。工业技术、财政学和顾客联系(市场)都可以被模仿,基本的管理人员也可以被模仿,但是最有效率的组织发现了独特的方法去吸引、保留和激励雇员——即一种难以被模仿的策略。 在《人的竞争优势》这篇华丽的文章中,Jeffrey Pfeffer 举了西南航空公司这个例子。 思考一下…西南航空公司的股票在1972和1992年间有最好的回报。可以确定的是它的成功并不是从规模经济中得到的。在1992年,西南航空公司公司有13.1亿的收入,并且在美国的的客运市场中仅仅占到了2.6%的份额…西南航空公司(问题句)的成功是因为它有多渠道的低成本资金——的确,它是美国负债经营最少的航空公司之一。西南的飞机,波音737,对它的竞争对手来说都能轻易获得。它不是任何一个大型计算机化预定保留系统的成员,它没有独特先进的技术,并且卖的是本质上的日常用品——低成本,经济型航空服务,在价格上有着别的竞争者无法压敌的优势。 西南航空公司大部分的价格优势来源于它的非常有生产力、非常受激励,顺便说一下,还有统一的劳动力。与美国的航空公司相比,根据1991年的统计,西南航空公司飞机的服务人员很少(79:131),每个雇员所能应对的乘客比一般的航空公司多(1891082:1339995)。他表明80%的起降可以在15分钟完成,而其他公司平均需要45分钟,这些设备的利用率给了它一个巨大的生产力优势。它在乘客服务上也提供了特别水平的服务。西南公司曾经荣获航空公司的三连冠(最佳准点率、最低行李丢失率、最少乘客抱怨率)9次。没有一个竞争对手赶得上。 关于西南航空公司的描述证明了一个生动的例子来表明发挥的作用——人力资源——在迎接21世纪的挑战中决定组织竞争力和效率。西南航空公司的成功来源于有效的管理人员,一个联合了大量重要却不可见的运作方面。从这个很明显的例子中就可以看出,组织所面对的大部分改变和挑战都和雇员有关。在财富500强多种多样的组织中,非盈利的大学,美国橄榄球足球队,和地方旅店,CEO目睹了员工参与,正确的人从事正确的工作,管理者关心他们雇员的结果。90年代成功的组织在人力资源管理上都采纳了职业化的途径以确保他们在21世纪任然能够成功。 人力资源管理的发展 传统中的“人事部”的部门现在被称为“人力资源部”。但是改变的不仅仅是名字。这个部门的工作重心开始转变,并且他们的职责也扩大了。表1是我强调的发生在这个领域最主要的转变。 在1990年以前,提高工人个人生活水平是改革者最关心的。一些雇员企图通过建立工会或罢工来获得每星期6美元的最低工资。 时间段在管理中主要 关注的主题 对员工管理的观点活动 1890之 前 生产技术不关心员工需求惩罚系统 1890— 1910 福利工人需要安全条件和经济机会安全项目、英语课程、激励课程1910— 1920 任务效率工人需要高收入使高效称为可能时间和动作研究1920— 1930 个体的不同工人个体差异被考虑心理测试、员工辅导1930— 1940 工会工人作为管理者的对手工人联络系统、反工会1940—

人力资源专业词汇汇总--(中英文)超全

目录 导论:人力资源环境与策略2第一篇设计:工作分析与人力规划5第二篇招聘:人力资源选拔与预测8第三篇开发:人力资源培训与评价12第四篇报酬:薪资方案与福利计划18第五篇影响:员工健康与劳资关系22

导论:人力资源环境与策略 第一章人力资源策略 1.人力资源政策与哲学 。人力资源管理(human resource management ,HRM) 。人力资源管理目标objectives of HRM 。人力资源管理职责duties of HRM 。人力资源管理任务tasks of HRM 。战略性人力资源管理strategic HRM 。人力资源政策human resource policy 。人力资源哲学human resource philosophy 。精神契约psychological contract 。企业认同感organization commitment 2.组织:行为与文化 。正式组织formal organization 。非正式组织informal organization 。组织文化organization culture

。亚文化subculture 。跨文化cross-national culture 。价值观values 。态度attitudes 。角色行为role behavior 。个人主义—集体主义individualism-collectivism 。不确定性规避uncertainty avoidance 。权力距离power distance 。直线和职能职权line and staff authority 3.激励与组织绩效 。激励motivation 。需要层次理论hierarchy of needs theory 。X理论与Y理论theory X & theory Y 。组织体系Ⅰ与组织体系Ⅳsystem Ⅰ& system Ⅳ 。激励-保健理论motivation-hygiene theory 。ERG理论ERG theory 。麦克莱兰德需要理mc-clelland’s theory of needs 。期望理论expectency theory 。公平理论equity theory 。强化理论reinforcement theory 。波特-劳勒期望机率理论borter-lawler’s theory of expectency 第二章人力资源环境

人力资源管理专业英语Unit1Unit4翻译

Unit1 An Overview Of Human Resource Management 组织需要一些有效率的东西:物质资源、金融资源、营销能力和人力资源。虽然这些对组织效率来说都很重要,但是最有可能提供潜在竞争优势的因素是人力资源如何管理这些资源。工业技术、财政学和顾客联系(市场)都可以被模仿,基本的管理人员也可以被模仿,但是最有效率的组织发现了独特的方法去吸引、保留和激励雇员——即一种难以被模仿的策略。 在《人的竞争优势》这篇华丽的文章中,Jeffrey Pfeffer 举了西南航空公司这个例子。 思考一下…西南航空公司的股票在1972和1992年间有最好的回报。可以确定的是它的成功并不是从规模经济中得到的。在1992年,西南航空公司公司有13.1亿的收入,并且在美国的的客运市场中仅仅占到了2.6%的份额…西南航空公司(问题句)的成功是因为它有多渠道的低成本资金——的确,它是美国负债经营最少的航空公司之一。西南的飞机,波音737,对它的竞争对手来说都能轻易获得。它不是任何一个大型计算机化预定保留系统的成员,它没有独特先进的技术,并且卖的是本质上的日常用品——低成本,经济型航空服务,在价格上有着别的竞争者无法压敌的优势。 西南航空公司大部分的价格优势来源于它的非常有生产力、非常受激励,顺便说一下,还有统一的劳动力。与美国的航空公司相比,根据1991年的统计,西南航空公司飞机的服务人员很少(79:131),每个雇员所能应对的乘客比一般的航空公司多(1891082:1339995)。他表明80%的起降可以在15分钟完成,而其他公司平均需要45分钟,这些设备的利用率给了它一个巨大的生产力优势。它在乘客服务上也提供了特别水平的服务。西南公司曾经荣获航空公司的三连冠(最佳准点率、最低行李丢失率、最少乘客抱怨率)9次。没有一个竞争对手赶得上。 关于西南航空公司的描述证明了一个生动的例子来表明发挥的作用——人力资源——在迎接21世纪的挑战中决定组织竞争力和效率。西南航空公司的成功来源于有效的管理人员,一个联合了大量重要却不可见的运作方面。从这个很明显的例子中就可以看出,组织所面对的大部分改变和挑战都和雇员有关。在财富500强多种多样的组织中,非盈利的大学,美国橄榄球足球队,和地方旅店,CEO目睹了员工参与,正确的人从事正确的工作,管理者关心他们雇员的结果。90年代成功的组织在人力资源管理上都采纳了职业化的途径以确保他们在21世纪任然能够成功。 人力资源管理的发展 传统中的“人事部”的部门现在被称为“人力资源部”。但是改变的不仅仅是名字。这个部门的工作重心开始转变,并且他们的职责也扩大了。表1是我强调的发生在这个领域最主要的转变。 在1990年以前,提高工人个人生活水平是改革者最关心的。一些雇员企图通过建立工会或罢工来获得每星期6美元的最低工资。

大学人力资源管理专业英语复习题

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■★■人力资源管理专业英语PART A .管理专业述语 一、人力资源管理:(Human Resource Management, HRM) 人力资源经理:(Human resource manager) 高级管理人员:(Senior executive) 职业:(Profession) 道德标准:(Ethics) 操作工:(Operative employees) 专家:(Specialist) 人力资源认证协会:(The Human Resource Certification Institute, HRCI) 二、外部环境:(External environment) 内部环境:(Internal environment) 政策:(Policy) 企业文化:(Corporate culture) 目标:(Mission) 股东:(Shareholders) 非正式组织:(Informal organization) 跨国公司:(Multinational Corporation, MNC) 管理多样性:(Managing diversity) 三、工作:(Job) 职位:(Posting) 工作分析:(Job analysis) 工作说明:(Job description) 工作规范:(Job specification) 工作分析计划表:(Job analysis schedule, AS) 职位分析问卷调查法:(Management Position Description Questionnaire, MPDQ) 行政秘书:(Executive secretary) 地区服务经理助理:(Assistant district service manager) 四、人力资源计划:(Human Resource Planning, HRP) 战略规划:(Strategic planning) 长期趋势:(Long term trend) 要求预测:(Requirement forecast) 供给预测:(Availability forecast) 管理人力储备:(Management inventory) 裁减:(Downsizing) 人力资源信息系统:(Human Resource Information System, HRIS) 五、招聘:(Recruitment) 员工申请表:(Employee requisition) 招聘方法:(Recruitment methods) 内部提升:(Promotion From Within, PFW)

人力资源管理师二级英语作文上次考到原题了呵呵

P51 Job Description Position logistics manager Department logistics department Accountable to CEO Salary/pay grade 4 [ yes ] 35 – 40 hrs/wk [ ] 20 – 35 hrs/wk [ ] less than 20 hrs/wk Job summary Developing and improving logistics operation system and procedures; Assisting in other logistics work as required, and ensure that all of the responsibilities pertaining to the logistics department are met. Responsibilities/daily tasks Dealing with daily logistics work, including material receiving, goods shipping, license related application and customs clearance, to ensure all import/export and inland transactions run smoothly and effectively; Coordinating with local government for license application, commodity inspection and periodic audit for Customs Manufacturing Book and Bonded Warehouse Register Book etc; Performing daily system record updating and main training for in-time and accurate logistics related data; Keeping close cooperation with local/overseas logistics service supplier, such as Forwarder, Broker, Transportation Company etc. to ensure smooth operation; Qualifications College degree or above in job-related majors; Minimum 1 to 2 years experience in related field in Wai Gao Qiao Free Trade Zone, manufacturing environment preferred; basic knowledge of import/export Process; Very good oral and written language skills in English and Chinese; Proficiency with computer, familiar with MS Windows and Office, ERP/MRP system experience is preferred; Good communication skill, high degree of responsibility sense, personal integrity and honesty. Relations of the position to others in the company Administration department; Marketing department; Manufacturing department; Purchasing department etc. P85 Letter Confirming Employment Dear Mr. Zhang: I am pleased that you have accepted the position of logistics manager at our company, starting on May

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