酒店日常英语口语
酒店日常英语口语
1 Welcome to our hotel! 欢迎光临(我们酒店).
2 Welcome, sir/madam! 欢迎光临.
3 Good morning/afternoon/evening. 早上/下午/晚上好!
4 Front Office/Restaurant/Recreational Meeting Room/Guestroom/Operator, May I help you?
您好,总台/餐厅/康乐中心/总机(我能为您做些什么?)
5 Tarime Petroleum Hotel, May I help you? 您好,塔里木石油酒店(我能为您做些什么?)
6 May I have your name/room number, please? 您可以告诉我您的姓名/房号吗?
7 One moment, please. 请您稍候。
8 Thanks! 谢谢您!
9 My pleasure! 不用客气!
10 Thank you for waiting. 您久等了.
11 Sorry to keep you waiting. 不起让您久等了.
12 Do you speak Chinese/English? 请问您讲中文/英文吗?
13 Do you have a reservation? 请问您有预订吗?
14 Show me your passport or identification, please. 请出示一下您的护照或证件。
15 How would you like to pay? In cash or by credit card? 您用什么方式付款，是用现金还是信用卡？
16 please show me your credit card. 请出示您的信用卡.
17 Please sign here. 请在这儿签字。
18 Here is your charge please. 这是找您的零钱。
19 This way, please. 这边请。
20 Follow me, please. 请跟我来。
21 After you, please. 您先请。
22 Hope you enjoy your stay! 希望您在这里过得愉快!
23 Hope you have a good trip! 祝您旅途愉快!
24 Good luck! 祝您好运！
25 Have a nice day1 祝您一天愉快！
26 Here you are. 给您。
27 Sorry . 对不起。
28 Not at all. 没关系。
29 Of course. 当然可以。
30 Pardon? 请您再重复一遍,好吗?
31 No problem. 没问题。
32 Excuse me. 对不起，打扰一下。
33 Hold on, please. 请别挂电话。
34 Goodbye/Bye-bye! 再见!
35 The lift/toilet is over there. 电梯/洗手间在那边。
36 Banquet Hall is on the second floor. 宴会厅在二楼。
37 The Conference Center is just a cross the street. 会议中心在马路对面。
38 Do you have a reservation? 请问您有预定吗？
39 How many people, please? 请问您们是几位?
40 What kind of room do you want? 请问您需要哪种房间?
41 A single/twin room/suite is￥1200 per day. 单间/标准间/套间每天是1200元。
42 Breakfast is included in the price. 早餐已包含在房费中。
43 The local call is free，please press 9 before. 市话是免费的，请先拨9。
44 Check out time is before 2:00pm.. 退房时间是下午2点以前。
45 Do you need a morning call? 请问您需要叫早服务吗？
46 Check out, please? 请问是结账吗？
47 please show me your room card and your receipt. 请出示您的房卡和收据。
48 Housekeeping, may come in? (客房)服务员,我可以进来吗?
49 May I clean your room now? 我可以现在打扫房间吗?
50 This is a hair-dryer you need. 这是您需要的吹风机.
51 If you need any help, please redial (1111) four ones. 如果您需要帮助,请拔1111。
52 Good nights! 晚安!
53 Here’s your table.这是您的座位。
54 What would you like to drink? 请问您喝点什么饮料？
55 Small or large? 您需要大份还是小份？
56 Anything else? 您还需要别的吗？
57 Let me repeat your order, please. 我给您重复一下菜单吧。
58 Hope you enjoy your meal. 祝您用餐愉快！
59 The total is￥38. 总消费是38元。
60 Please write the invoice payer. 请写一下您的发票付款单位。
61 Please keep your charge and invoice. 请收好您的零钱和发票。
62 Do you need a taxi? 请问您需要出租车吗？
63 May I take your luggage, please? 我帮您拿行李好吗?
64 Where are you to going, please? 请问您要去哪里？
65 Welcome to our hotel next time. 欢迎您再次光临我们的酒店。
西餐厅常用语
1. Do you like to go out eating? 想不想出去吃呢?
有次我问老美出去吃东西怎么说, 他回答说一般出去吃饭, 他们只说go to eat , go out eating 或是eat out 而不会说go to dinner, go for lunch, 也就是不需特地说中餐或是晚餐. 所以后来老美问我刚去哪了, 我应该要说I just went out eating, 而不会说I just went to dinner. 小细节多注意, 你的英文会更棒.
如果要强调是去吃午餐或晚餐的话, 一般就直接说lunch 或是dinner. 例如人家问你, "Where did you go?" 你就可以答说"lunch."
2. There is a Deli over there, do you like it? 那里有一家Deli (餐厅), 你喜不喜欢呢?
美国的餐厅可分很多种, Restaurant 是一般的通称, 另外常用到的有Deli : 供应三明治, 沙拉这种现成的, 不需再经过烹调的餐厅, 例如SUBWAY 就可以算是Deli. 另外还有Grill 也随处可见, 翻译成烤肉餐厅, 多半是提供牛排, 汉堡热食类的食物.
Deli 这个字是delicatessen 的简写, 可是现今在美国一般只会听到deli 而很少听到delicatessen 了!
3. What do you like to drink? 想要喝什么?
美国餐厅的习惯, 吃饭时都会点一大杯饮料, 所以侍者一定会先问你What do you like to drink. 也有人会这么说, Can I get you something to drink?. 一般餐厅都会提供的有Coke, Diet Coke, Sprite, Iced Tea, 以及Lemonade 等. 如果什么都不要, 就说Just water.
值得注意的是, 在一般的速食店提到drink 都是指soft drink 而言. 但是一般人说到have a drink 时, 他们多半指的是alcoholic, 也就是含酒精的饮料. 所以如果有人问你, "Come on, have a drink with us." 他绝不是要你跟他们一起喝可乐的意思, 而是要你跟他们一起喝酒啦!
4. Are you ready to order or just a minute? 你们准备好了吗? 还是要再等一会?
通常饮料上桌之后, 大伙都还要花点时间研究一下菜单, 如果侍者看你们大概都差不多了, 他就会过来问你们, Are you ready to order or just a minute? 如果是已经准备好要点餐了, 就直接跟她说你想吃什么, 如果大家还要再研究研究, 则可以跟侍者说Just a minute. 或是Wait a few more minutes. 请他等一下, 他会说OK. I'll be back. (好, 那我等下再来.)
5. Do you want to separate check? 你们要不要分开付帐?
比如说二对夫妻出去吃饭, 大家想各自付自己的, 则你们可以主动跟侍者说We want to separate check. 有时他们也会主动问你, Do you want to separate check? 或是Do you want separate checks? 这样的话帐单就会有二张. 但有些餐厅separate check 会多收服务费, 最好先问清楚. 如果是要一起付, 则简单地说, together 或是one check 就可以了.
6. How do you like your steak cooked? 你的牛排要几分熟?
通常点牛排, 或是在高级一点的餐厅点牛肉汉堡, 服务生都会这样问你, How do you like it cooked? 回答的方式, 全熟是well done, 七分熟: medium well, 五分熟: medium, 四分熟: medium rare, 三分熟: rare. 老美有时在开玩笑时也用bloody 来代替rare 这个字, 听来是不是更传神? 所以如果各位嗜食生牛肉的话, 下次不妨试试bloody as hell 的点法. 但请注意一下bloody 这个字在英国英语中有点类似fxxx 的意思, 所以除非有把握不然不要拿出来乱用.
记得有一次我去一家蛮高级的法国餐厅用餐, 结果我跟他要well-done 的牛排, 结果煮出来的东西跟橡皮一样难吃. 后来老美跟我解释, 你摸摸自己头上的各部位就知道你的牛排等一下煮出来是什么样子, well-done 就是头顶, 硬梆梆的, medium well 就是额头, 稍微有点弹性. medium 是鼻头, 软软的. rare 是下巴最柔软的部份. 我觉得这个分法蛮实用的, 跟各位分享一下
7. How do you like you egg cooked? 你的蛋要几分熟?
蛋的说法跟肉类又不一样,不要像我刚来时听人家这么问就自作聪明回答Well done. 把人家给笑掉大牙. 蛋的回答方法是 1. Scramble 炒蛋 2. Sunny side up 只煎一面的荷包蛋, (这句话很有意思, 因为荷包蛋像太阳, 所以老美用sunny side 来形容) 3, Sunny side down 二面都煎或是ease over.
白煮蛋的话也分二种, 一种叫soft boil 一种叫hard boil. 所谓的soft boil 是指让蛋黄的部份还有点液体状, 而hard boil 则是指整个的蛋黄都煮成固体状的.
有些店例如Waffle House 连hash brown 也会问How do you like it cooked? 这个也有很多选择, 不过一般我只会回答二种, patty (饼状) 跟scattered (分散状)
8. Did you burn it? 你把它烤焦了吗?
记得刚来美国时烤焦了不知怎么说, 我就说Why do you have black part on your steak, 结果人家当然也是有听没有懂, 其实烤焦了很简单, 就是burn. 美国许多建筑物都有浓烟侦测警报, 所以每次要是有人忘了什么东西在炉子里警报大作, 真是乱吓人的. 这时如果你看到你的室友一脸无辜地站在你面前, 你就可以问他, Did you burn something?
9. Can I have some more bread? 能再多给我点面包吗?
美国餐厅中的面包吃完了可以一直拿不用钱, 所以吃不饱时就尽量吃面包吧! 另外提醒一点, 国内说的土司面包在美国就叫bread, 所谓的土司面包(toast) 指的是在面包上涂上一层蒜泥或是奶油下去烤的面包才叫toast, 就像是去"我家牛排" 他们给的那种面包才叫toast.
当初一直以为我们说的土司面包就叫toast, 造成不少误会. 故事就是有一次我去美国接待家庭住, 早餐时妈妈问我要吃什么, 因为我不想太麻烦人家, 我又刚好看到桌上有土司面包, 所以我就说toast, 结果害人家还大费周章跑去帮我烤面包. 其实我应该说bread. 就不会造成别人的误会了.
10. Can you give me a doggie bag? 能不能给我一个狗食袋?
东西点太多吃不完怎么办? 这么说就对了. 说doggie bag 是因为不希望别人觉的你太小气, 吃不完还要带回家吃, 所以说是给狗吃的. 或是用doggie box 代替doggie bag 也可以, 因为大部份的餐厅给的都是盒子而不是袋子.最后提醒一点, 请不要在高级的餐厅说doggie bag , 那是不太礼貌的, 你可以只说Can you give me a box? 就好了.
另外一种常用的讲法叫"Wrap it up." 这就相当于中文里的, 帮我打包起来的意思. 在美国的中餐馆打包也很有意思, 有时候你说要打包他们还会问你要不要饭? 当然要啦! 这样子下一餐的饭跟菜就通通有著落了.
11. Check, please. 结帐.
吃完饭别忘了给钱喔! check 就是结帐的意思, 另外也可以说buy the bill, 就跟中文里说的买单是一样的. 当然吃完了饭请别忘了给小费喔!
酒店餐厅英语常用语
21,我们有葡萄酒,白酒,啤酒和各式软饮料. We have got port, white wine beer and different kinds of soft beverages.
22,请问您想喝点什么. 1 What would you like to drink, please.
23,请问需要加冰块吗? Do you need any ice-blocks, please?
24,请问需要冷饮还是热饮. Would you like to have a cold-drinks or hot drinks?
25,请用茶. Have a cup of tea, please! 26,请用香巾. Have a piece of napkin, please!
27,我们的菜式有广东风味,北京风味,四川风味,您喜欢哪一种? We provide Cantonese BeiJing Sichuan food which style do you like.
28,祝您午餐(晚餐)愉快! Please enjoy your lunch (dinner)!
29,打拢了,请问现在可以上菜吗? I'm sorry to disturb you. Shall I bring in your food
30,对不起,我能把这个盘子撤走吗? I'm sorry, Can I take this plate away?
31,对不起,我把它换成小盘子好吗? I'm sorry, May I have it changed the small plate?
32,您想试一下本地的特色吗? Would you like to try local speciality?
33,请问您喝什么茶? What kinds of tea would you like to drink?
34,您先来杯啤酒好吗? Would you like to start with a glass of beer?
35,如果您感时间的话,我给您安排一些快餐好吗? If you're hurry I'll arrange some fast foods for you-Can I arrange a snack for you if time is pressing for you.
36,对不起,这个品种刚刚售完. I'm sorry, the variety is just out of stood(there aren't any left)
37,对不起,您是否介意与那位先生同坐一桌? I'm sorry, would you mind sitting the table with that gentleman.
38,对不起,现在已经客满了. I'm sorry the restaurant is full now.
39,对不起,现在已经没有厅房了. I'm sorry the banqueting hall is full now. 2
40,如果您不介意,坐在那边角落里好吗? Would you mind sitting over there in the corner.
41,如果您愿意,可以先到大堂休息一下,一有空位我马上通告您. Y ou may have a rest in the lounge if you like.
42,我们的早餐券包括一碗稀饭,二笼包子,一碟小菜. Our breakfast coupon includes a bowl of rice gruel two portions of steamed stuffed buns and a plate of dish.
43,很抱歉,我们立即采取措施,使您满意. I'm sorry we'll take measures at once Be satisfied you.
44,先生您喜欢用筷子还是刀叉. Would you like to use chopsticks or knife and forks, sir?
45,服务员我想买单. Waiter I want to pay my bill.
46,请给我一杯可乐. Please give me a can of coca-cola.
47,请问卫生间在哪里? Where is the toilet?
48,先生(女士)这是您的帐单吗? Here is your bill, sir(lady)?
49,一共是128 元,请问您付现金还是信用卡? The total amount is 128 yuan, Do you pay the bill by cash , o credit card?
50,我们这儿不收小费,但是我仍很感谢您. We don't accept tips But I'm very grateful to you.
51,请稍等,我马上来收拾. Just a moment, please I'm clear it right away.
52,小姐,我想订一个明晚的厅房. Miss I want to reserve a banqueting hall for tomorrow evening.
53,请问需要大厅房还是小厅房? Do you need a big banqueting hall or small one?
54,服务员,您们的早餐都有什么? Waiter , what has your breakfast got?
55,我们的早餐主要供应粤式早茶. Our breakfast supply Cantonese early morning cup of tea.
56,先生请问您的牛肉要几份熟的? How would you like your beef? Rare, medium or well-done, sir? 57,先生您的菜已经上齐了. Y our dish is all here, sir.
58,还要点水果和甜品吗? Would you like fruit and dessert, else?
59,对不起,我到厨房给您催一下. Sorry, I tell the cooker to hurry.
60,哦!很抱歉这个菜的烹饪时间较长. Oh, very sorry, It takes quite some time for this dish to prepare.
61,小姐,我想要一个二人的餐桌. 3 Lady I want to reserve a table for two.
62,请问需要主食吗? Do you need any staple food?
63,请问您对今天的菜肴有何意见? What do your opinion of today's order?
64,对不起,我们这没有生力啤酒. Sorry, we haven't San Miguel beer.
65,您试一下百威啤酒好吗? Would you like to try Budweiser beer?
66,当然可以. Of course. 67,谢谢您提出的宝贵意见. Thanks for your precious opinions.
68,我们将努力改进. We'll try our best to improve.
69,对不起,那是整瓶卖的. Sorry, It's sold by the bottle.
70,请问您对菜肴有什么特殊要求吗? Anything special you'd like to have on the menu?
71,这是发票和找头,请收好. Here's the receipt and change, keep it, please.
72,好的,我一定尽快给您做好. All right , I'll have it for you as soon as possible.
73,隆中是我们襄樊的名胜古迹. LongZhong is a place of historical interest in our XF.
74,好的,我去拿来. Ok, I'll get it for you.
75,我们这有清茶,菊花茶,八宝茶. We have green tea, chrysanthemurn tea eight treasures tea.
76,先生,傣式烤牛肉很不错,我建议您们点一个. Sir, Roast beef in "Thailand" style is very good. I suggest you to order one.
77,请问土豆做咸泥,烤的还是煮的? Is the potato roast or boiled?
78,先生,有什么需要我帮忙的吗? What can I do for you, sir?
79,先生,请问您是找人吗? Are you come to see anyone, sir? 80,小姐,请问您们的酒吧在哪里? Where are your bar, lady?
81,哦,在大堂,我带您去好吗? Oh At the lobby, Shall I show you to go?
82,先生,请问是用餐吗? Will you have dinner, sir?
83,这瓶酒多少钱? 4 How much is this bottle?
84,这瓶葡萄酒每瓶98 元. The wine is 98 yuan a bottle.
85,不要了,谢谢. No thanks. 86,对不起,请再重复一遍. I beg your pardon?
87,服务员,您会讲英语吗? Can you speak English, waiter?
88,会一点点. Y es, a little.
89,我可以签单吗? May I sign the bill?
90,哦,很抱歉,请付现款. Oh I'm sorry, cash only please.
91,请告诉我您的房间号码. Can you tell me your room number?
92,我是1002 房,给我送一份牛肉粒,葱花炒饭. The room is 1002 give me a portion of fried rice with beef.
93,好的,我们马上送到您的房间. All right we'll send it to your room right away.
94,我们的蔬菜有土豆,窝笋,黄瓜,大白菜,姜豆等等. Our vegetable have potato, lettuce cucumber, peking cabbage, string bean.
95,海鲜类有基围虾,毛蟹,带子,桂花鱼等等. The various sea-food have prawn, shrimp scallop perch.
96,主食类有水饺,汤面,炒面,炒饭等等. The staple food has boil dumplings, noodles in soup, fried noodles, fried rice.
97,先生(女士)这个水果盘是我们餐厅奉送的,祝您午餐愉快. This fruit plate is offered as a gift in our Restaurant.
Please enjoy you lunch Can I take your order now? 现在可以请您点菜了吗?
May I take your order 可以请您点菜了吗?
Would you like to order 您要点菜了吗?
Would you care to order 您想点菜了吗?
酒店日常英语口语
酒店日常英语口语 1 Welcome to our hotel! 欢迎光临(我们酒店). 2 Welcome, sir/madam! 欢迎光临. 3 Good morning/afternoon/evening. 早上/下午/晚上好! 4 Front Office/Restaurant/Recreational Meeting Room/Guestroom/Operator, May I help you? 您好,总台/餐厅/康乐中心/总机(我能为您做些什么?) 5Blue Coast, May I help you? 您好,蓝色海岸(我能为您做些什么?) 6 May I have your name/room number, please? 您可以告诉我您的姓名/房号吗? 7 One moment, please./just a moment/wait a moment! 请您稍候。 8 Thanks! 谢谢您! 9 My pleasure! 不用客气! 10 Sorry to keep you waiting. 对不起让您久等了. 11 Do you speak Chinese/English? 请问您讲中文/英文吗? 12 Do you have a reservation? 请问您有预订吗? 13Show me your passport or identification, please. 请出示一下您的护照或证件。 14 How would you like to pay? In cash or by credit card? 您用什么方式付款，是用现金还是信用卡？ 15.Do you want to separate check? 你们是分开埋单吗？ 16 please show me your credit card. 请出示您的信用卡. 17 Please sign here. 请在这儿签字。 18 Here is your charge please. 这是找您的零钱。 19 This way, please. 这边请。 20 Follow me, please. 请跟我来。 21 After you, please. 您先请。 22 Hope you enjoy your stay! 希望您在这里过得愉快! 23 Hope you have a good trip! 祝您旅途愉快! 24 Good luck! 祝您好运！ 25 Have a nice day！祝您一天愉快！ 26 Here you are. 给您。 27 Sorry . 对不起。 28 Not at all. 没关系。 29 Of course. 当然可以。 30 Pardon? 请您再重复一遍,好吗? 31 No problem. 没问题。 32 Excuse me. 对不起，打扰一下。
酒店餐饮日常英语会1
酒店餐饮日常英语会话 1、可口可乐Coca cola 2、矿泉水Mineral water 3、橘子汁orange Squash 4、啤酒Beer 5、香槟酒Champagne 6、葡萄酒Port 7、威士忌Whisky 8、白兰地Brandy 9、伏特加Vodka 10、味美思Vermouth 11、冰淇淋Ice cream 12、苹果Apple 13、梨Pear 14、桃Peach 15、香蕉Banana 16、橘子Oragne 17、西瓜Watermelon 18、哈密瓜Harmi Melon 19、白兰瓜Lanchou melon 20、葡萄Grape 21、荔枝Lichee 22、菠萝Pineapple 23、面包Bread 24、巧克力Chocolate 25、蛋糕Cake 26、咖啡Coffee 27、红茶Black tea 28、口布A mouth Cloth 29、香烟Cigarette 30、火柴Match 31、手纸Toilet paper 32、盘子Plate 33、叉子Fork 34、勺子Spoon 35、汤勺Soup Spoon 36、牙签Toothpick 37、筷子Chopsticks 38、茶杯Cup 39、开水Hot water 40、凉开水Cold water 41、甜Sweet 42、酸Sour
43、咸Salty 44、辣Hot 45、苦Bitter 46、糖Sugar 47、味精Monosodium Glutamate 48、咖喱粉Curry Powder 49、辣椒粉Chilli powder 50、胡椒粉Black Pepper 52、砂糖Powdered sugar 53、香肠Sausage 54、服务员（男性）Waiter 55、您好Hi! 56、您好！Hello！ 57、您好吗？How do you do? 58、先生（女士），早上好。Good morning, Sir(Ladies) 59、先生们（女士们），下午好！Good afternoon,Ladies and Gentlemen 60、先生们（女士们），晚上好！Good evening, Ladies and Gentlemen. 61、您好，欢迎你们（女士们、先生们）到我们俱乐部Hello!Wolcome to our club. 62、这里是接待处，可以为您效劳吗？Here’s the reception. What can I do for you? 63、您早！How do you do! 64、早上好！Good morning! 65、下午好！Good afternoon! 66、明天见！See you tommorow! 67、欢迎您！You are welcome 68、见到您很高兴！I’m very glad to meet you 69、请这边走！This way, please 70、请里边坐！Come in and sit down please 71、请您休息一下！Take a rest, please 72、请饮用一杯茶。Have a cup of tea, please 73、请饮用咖啡。Have some coffee, please 74、对不起。I’m sorry. 75、没关系。Doesn’t ma tter. 76、请原谅。Excuse me, please 77、好的（好吧）。That’s all right. 78、您需要点什么？What would you like to have?
酒店前台英语口语
酒店前台英语口语 一．概述 在酒店里所使用的英语会话，基本上是属于商业英语，与日常生活会话中所使用的英语略有不同，较注重礼节。正式英语通常会让人误解为极艰深的英语，其实，只要套用一定格式的句子和单词，就可以了。例如： 非正式英语正式英语 What’s your name? May I have your name? 您贵姓？请问您贵姓大名？ Do you want some tea? Could you like some tea? 您要喝茶吗？请问您想喝茶吗？ Over here, please. Could you come this way please? 这边请。请您往这边走好吗？ * 不要说OK, Sure, Yeah等等，而要说Certainly, Sir. * Hey, uh-huh, Hang on 等等，也不适合在酒店中使用。 * 别说“I don’t know.”回答“不知道”是非常不礼貌的说法。 可以说“just a moment, please. I’ll check that for you.” （请稍候，我来帮您确认），然后请有能力处理的人前来协助。 * 对男性客人，尊称为Sir; 面对女性客人时尊称为Ms. 在招呼客人时，最好说“Excuse me, Sir(Ms)”, 不要直接称呼Mr.或Ms. 至于称呼小孩，可以直接使用Excuse me，但是不可以直接称呼boy或girl. * 正视对方的眼睛，以显示出你的信心和诚意。但必须注意，注视对方的眼睛，并不是无理地盯着对方看。* 在面对语言不通的外籍人士时，一定要多加利用手势和肢体语言。但是使用手势时要特别小心，因为对于不同国家、民族而言，手势的意义也大不相同。 二.基本待客英语 （一）在正式的英语表现里，疑问基本句型可分为下列四种： 1. May I ~ 2. Could you ~ 3. Would you ~ 4.Shall I ~? 只要理解这四种基本的句型，就可以处理大部分业务上的状况。 1．自己要做什么事时，就使用May I ~ May I have your name, please? 请问尊姓大名 May I have your check-out time, please? 请问您什么时候结帐离开？ May I see your passport, please? 请让我看一下您的护照好吗？ May I know your nationality, please? 请问您的国籍是什么？ 2．麻烦客人时，可使用Could you ~ Could you fill out the form, please? 请您填写这张表格好吗？ Could you write that down, please? 请您写下来好吗？
酒店饭店英语口语大全 前台服务
酒店饭店英语口语大全前台服务 Part 1 Counter Services 前台服务 Unit 1 预订房间Room Reservation 经典句型： What kind of room would you like? 您要预订什么类型的房间？ How long do you plan to stay? / How many nights? 您打算住多久？/ 您住几个晚上？ I’m sorry we are fully booked for 22nd. 很抱歉，22号那一天的客房都已经订出去了。 A single room is $ 70 per night, with 15% service charge. 单人间每晚70美金，另加15%的服务费。 模仿对话： A: Good morning. Can I help you? B: I’d like to book a room in your hotel. A: What kind of room would you like? B: I’d like to book a single room for August 18th. A: Please hold on. I’ll check our reservations. (After a while) I’m afraid we have no single room vacant on that day. What about a double room instead. B: That’s fine. Thanks you. ---------------------------------------------------------精品文档---------------------------------------------------------------------
饭店服务员常用英语口语
饭店服务员常用英语口语 1、What?kind?of?rooms(foods)?would?you?like?to?have?您需要什么样的房间（吃什么样的菜）？ 2、 Here?is?a?brochure?of?our?hotel?and?t ariff. 这是介绍我们饭店的小册子和价目表。3、 We'll?give?you?a?10%(ten?percent?)?di scount.? 我们给您九折优惠。 4、 We'll?offer?tour?guides?complimentary ?breakfasts.? 我们给陪同提供免费早餐。 5、We?accept?your?terms.? 我们接受您的条件。 6、May?I?introduce?myself?? 让我介绍我自己。 7、 May?I?present?you?a?litter?souvenir??请接受我们的一点小纪念品。 8、Let's?drink?to?our?friendship!? 为我们的友谊干杯！ 9、 Let?me?propose?a?toast?to?the?health ?of?our?guests!? 建议为在座客人的健康干杯！ 10、Cheers!(Bottoms!)? 干杯！ 11、How?do?you?like?Chinese?food??您喜欢中国菜吗？ 12、 What?do?you?think?of?our?service??您对我们的服务有什么意见？
13、 Thank?you?for?your?comments(compli ment,?suggestions).? 谢谢您给我们提的意见（赞扬、建议）14、 I'm?afraid?it's?against?the?hotel's?regul ations.? 这是违反饭店规章制度的。 15、 In?our?hotel?we?don't?accept?tips.? 我们饭店是不收小费的。 16、 It's?our?pleasure?to?serve?our?guests? well.? 我们为能为客人服务好而感到高兴。 17、Thank?you?all?the?same.? 然而，还是要谢谢您。 16、 I'm?afraid?you'll?have?to?pay?for?the? damage.? 您必须赔偿。 17、 Thank?you?for?telling?us?about?it.? 谢谢您告诉我们 18、 I'll?look?into?the?mater?right?away.?我马上去处理这件事情。 19、 I?assure?you?it?wont?happen?again.?我保证此类事情不会再发生。 20、Please?don't?worry,?sir?(madam)?先生（夫人），请不必担心。 21、 I?will?send?someone?up?to?your?room? right?away.?
酒店英语口语
营销部 1.Which kind of room would you prefer,a double or twin ?/what kind of room do you want? 你需要什么类型的房间,单人房还是标间？ 2.May I have your name , please?请问你的姓名？ 3.What can I do for you ?我能为你做些什么吗？ 4.How long will you be staying ?你打算住多久？ 5.How many people are there in your party?你的团队有多少人？ 6.Is it just for tonigh?就住今晚吗？ 7.When do you need the room ?你什么时候需要房间呢？ 8.I'm sorry, but we are all booked for next week.对不起，我们下星期的预定全满。 9.I'm afraid we have no double rooms available.我们没有标间了。 10.When did you make the reservation? 你需要预定什么时候的？ 11.Could you fill out the registration card, please? 请你填写登记卡 12.Does this include breakfast? 这里面包含了早餐吗？ 13.Thank you very much------Don't mention it ./ you are welcome. 14.Would you like to register now?你现在要登记吗？ 15.May I see your passport /ID Card, please? 我能看下你的护照、身份证吗？ 16.Will you be paying in cash?你付现金吗？ 17.Your room number is ,The bellboy will show you the way there. I hope you enjoy your stay. 你的房号是，保安会为你带路，希望
酒店英语情景对话精编版
日常用语（句子）： 酒店常用英语 Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以 B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾 Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订（不是预定） Doorman 门房门童 Housekeeping staff 客房清洁人员 Room service 客房服务，有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务（指的是傍晚的时候再次整理房间，使客人晚上睡的舒服） Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 基本信息 23．May I have your name, please? 请问您贵姓？ 10．Which dates would you like to book? When will you check in and check out? 请问您需要订哪一天？什么时候入住及退房？ 59．What time do you expect to arrive, Sir? 请问大概什么时候到酒店，先生？ 46．What time will the guest be arriving? 客人大概什么到达酒店？ 11．How long will you stay in our hotel? 请问您打算逗留多长时间？ 36．Could you h old the line, please? I’ll check our room availabilities for those days. 麻烦请您稍等，我们查询那段时间的房态。 37．Just a minute, please I’ll check our booking situation. 麻烦请您稍等，我需要查询我们的房态。 73．Just a moment, please. I’ll check the availability for you. 麻烦请您稍等，我查询能否可以提供给您。 41．Could you hold on for a moment please? I’ll check our reservation record. 麻烦请您稍等，让我查询我们的预订纪录。 72．How many people are there in your party? 与您同行有多少人？ 50．I’ll arrive one day early. Is that OK? 我那天早点到，可以吗？
酒店实用英语口语如何用英语订房办理入住
酒店实用英语口语，如何用英语订房、办理入住？ 安格英语导读：外出旅游、商务出差都离不开“住”的问题。在国内还好，要是到了外国，你能够用英语流利地完成订房、入住整个过程吗？相信这对许多职场白领来说还是有些困难的，今天就和安格英语老师一起从酒店客房口语到各种酒店客房说法以及订房、办理入住需要用到的实用英语口语！ 在入住酒店的时候，我们首先需要与前台沟通订房适宜，以及办理入住等步骤。在这个步骤中我们首先要学会的是如何选择房型： What kind/type of room do you like/prefer? 请问你要订哪种房间？ We have single rooms, double rooms and suites and deluxe suites and Presidential suites. 我们旅馆里有单人间、双人间、套房、豪华套房及总统套房。 I want to reserve a single room with shower. 我想预订一间有淋浴的单人房间。 Could I book a double room with bath? 我可以预订一间有浴缸的双人客房吗？ I'd like to make a reservation for a suite with both shower and bath. 我想预订一个既带淋浴又带浴缸的套房。 I'd like a room with a view. 我想要一个风景较好的房间。
I'd prefer a quiet room. 我想要一个安静点的房间。 I'd like a room facing the sea/the mountains. 我喜欢朝向大海/群山的房间。 在预定房间的时候，前台工作人员还会询问你关于逗留时间、早餐、叫醒服务及一些基本的个人信息，以下的句子是安格英语老师认为你必须听得懂，最好还能说得出来的句子：工作人员： What name is the reservation under? 您预订时用的名字是？ May I see your passport, please?请出示你的护照。 How long will you be staying here?你在这儿停留多久？ Are you planning on checking out tomorrow? 您打算明天就离开吗？ I'm afraid you can't check in until after 4:00 pm. 恐怕您只能在下午四点以后才能入住。 Complimentary breakfast is served in the lobby between 8 and 10 am. 您可以在早晨8点到10点到大厅享受住宿附送的早餐。 I'll give you two room keys. 我会给您两套房间钥匙。 The dining room is on the main floor at the end of the hall. 餐厅在一层大厅最里面。 The weight room and sauna are on the top floor.
酒店餐饮日常英语口语汇总
酒店餐饮、SPA 日常英语口语汇总 一、餐饮词汇 1、可口可乐 Coca cola[,k ?uk ?'k ?ul ?] 2、矿泉水 Mineral water ['m ?n(?)r(?)l] 3、橘子汁 Orange Juice 4、啤酒 Beer 5、香槟酒 Champagne [??m'pe ?n] 6、葡萄酒 Port/Grape wine 7、威士忌 Whisky 8、白兰地 Brandy ['br?nd ?] 9、伏特加 Vodka['v ?dk ?] 10、冰淇淋 Ice cream 11、苹果 Apple 12、苹果汁 Apple Juice 13、梨 Pear 14、桃 Peach 15、香蕉 Banana 16、橘子 Orange 17、西瓜 Watermelon 18、哈密瓜 Harmi Melon 19、草莓Strawberry 26、咖啡 Coffee 27、红茶 Black tea 28、口布 A mouth Cloth 29、香烟 Cigarette [s ?g ?'ret] 30、火柴 Match 31、手纸 Toilet paper [?t ??l ?t] 32、盘子 Plate [ple ?t] 33、叉子 Fork 34、勺子 Spoon 35、汤勺 Soup Spoon 36、牙签 Toothpick 37、筷子 Chopsticks 38、茶杯 Cup 39、开水 Hot water 40、凉开水 Cold water 41、甜 Sweet 42、酸 Sour 43、咸 Salty 44、辣 Hot 45、苦 Bitter 46、糖 Sugar 47、黄油butter 48、盐salt 49、香肠 Sausage ['s ?s ?d ?] 50、服务员（男性） Waiter
酒店宾馆常用英语口语900句
酒店宾馆常用英语口语900句 目录 酒店宾馆常用英语口语900句 (1) 问候客人（一） (1) 问候英语（二） (2) 问候客人（三） (3) 换房续住（四） (7) 问询服务（五） (9) 行服务（六） (12) 总机服务（七） (15) 结账与兑换服务（八） (18) 订票服务（九） (23) 餐饮服务（十） (24) 餐厅服务（十一） (26) 点菜服务（十二） (28) 餐厅值台服务（十三） (31) 结账服务（十四） (32) 酒吧服务（十五） (35) 清扫客房（十六） (41) 客房送餐服务（十七） (42) 赔偿与更换服务（十八） (44) 事物招领服务（十九） (46) 客房维修（二十） (47) 洗衣服务（二十一） (49) 在饭店医务室（二十二） (54) 在饭店购物中心（二十三） (55)
问候客人（一） 1.Good morning，sir. 早上好，先生。 2.Good afternoon，madam. 中午好，太太。 3.Good evening，sir. 晚上好，先生。 4.Good night，madam. 晚安，夫人。 How are you？你好吗？ Fine，thank you，and you？很好，，您呢？ Fine，thanks. 很好，。 5.How do you do？您好？ How do you do！您好！ 6.Welcome to our hotel. 欢迎光临我们饭店。 7.May you enjoy your stay in our hotel. 祝您住店期间愉快。 8.Hope you had a good trip. 希望您旅途愉快。 9.Hope you have a good journey. 祝您旅途愉快。 10.It’s nice to meet you，sir. 见到您很高兴，先生。 11.Pleasant to meet you，sir. My name is……见到您很高兴，先生。我叫××× 12.Welcome you back，sir. 欢迎您回来，先生。 13.Nice to see you again，madam. 很高兴又见到您，夫人。 14.Goodbye，thank you for coming. Please come again. 再见，感您光临，希望您再次光临。 15.Have a nice day. 祝您今天愉快。 16.Have a good evening. 祝您度过一个愉快的夜晚。 17.Have a good weekend. 祝您周末愉快。 18.Good night and have a good rest. 晚安，祝您休息好。 19.Good night and pleasant dreams. 晚安，祝您做个好梦。 20.Good night and rest well. Hope you will come back tomorrow.
旅游英语口语对话：酒店餐厅常用英语
旅游英语口语对话：酒店餐厅常用英语 餐厅会话（一） A：Excuse me. Can you suggest a good restaurant？ 请问，你能推荐一家好的餐厅吗？ B：Yes. What kind of food would you like to eat？ 好的，你想吃什么样的东西？ A：Are there any Chinese restaurants around here？ 这附近有没有中国餐厅？ B：There's one across the street. 对街有一家。 A：Where can I have the best local food？ 哪里可吃到的本地食物？ B：I suggest you try Green Inn. 我建议你去Green Inn试试看。 A：Is it very far from here？ 离这里很远吗？ 餐厅会话（二） Do you know if there's a good Chinese restaurant nearby？你知道这附近有好的中国餐厅吗？ Are there any Chinese restaurants along the street？
这条街上有没有中国餐厅？ Is there a less expensive restaurant near here？ 这附近有没有较便宜的餐厅？ I'd like to eat some French food. 我想吃一些法国菜。 A：I'd like to book a table for three at seven this evening. 我想订三个人的座位，今天晚上7点。 B：For three. And your name please？ 三位。您贵姓？ I'd like to make reservation, please. 我想预订桌位。 餐厅会话（三） I'd like a table for three or four at seven. 我想订7点钟的3人或4人桌位。 Please reserve a table for three. 请预留一个3人桌位。 I'm sorry, I'll be about thirty minutes late. 抱歉，我将晚到30分钟左右。 Do I have to be formally dressed？ 我必须穿正式服装吗？
英语口语之常用餐厅对话
At Breakfast 吃早餐 Coffee shops are popular and reasonably priced restaurants for breakfast, lunch, dinner or just a snack. 咖啡馆是大众化的，价格公道的餐馆。在这里可以吃早餐，午餐和晚餐，也可以只吃点点心。 1. A: You're having coffee, aren't you? B: Yes, I always have coffee in the morning. A: What are you going to have to eat? B: I'm going to order scrambled eggs and toast. (炒蛋和土司)What about you? A: That sounds good to me. I'll have the same. 2. A: You'd like coffee, wouldn't you? B: I think I'd rather have tea this morning. A: What else are you going to have? B: Just an English muffin.（英式松饼）What are you going to have? A: That sounds good. I'm going to order the same thing. 3. A: You're going to have coffee, aren't you? B: Yes. I could use a cup of coffee. A: Are you going to have anything to eat? B: French toast sounds good. What are you going to order? A: I'll have that too. 4. A: A cup of coffee sounds good, doesn't it? B: Yes, but I think I'll have orange juice first. A: Do you feel like having anything to eat? B: Well, I think I'll try the pancakes.（煎薄饼）How about you? A: Sounds great. That's just what I feel like having. At Lunch 吃午餐 Lunch is usually served between noon and 2:00. Sandwiches are a very popular quick lunch in both the United States and Canada. 午餐通常从中午供应到下午两点。在美国和加拿大，三明治是极大众化的午间快餐食品。 1. A: Please have another sandwich. B: Thank you, but I really can't eat any more. A: You're going to have dessert, aren't you? B: Well, I'll join you if you're having something. 2. A: You'll finish the chicken, won't you? B: No, thank you. I'm trying to cut down.（削减） A: Aren't you going to have dessert? B: No, thank you. I just can't eat any more. 3.
酒店常用英语口语100句
酒店常用英语口语100句 Greetings (打招呼) 1、Good morning ,sir(madam) 早上好,先生(小姐) 2、Good afternoon ,ladies and gentlemen 下午好,女士们,先生们. 3、Good evening ,miss Price 晚上好,普莱丝小姐. 4、How are you today ,Mr Brown ? 你今天好吗?布朗先生. 5、I’m quite well ,thank you. 我很好,谢谢你. 6、Hs good to see you again ,sir(madam) 再次见到你真高兴,先生(小姐) 7、Nice to meet you ,sir. 见到你真高兴,先生. Titles(称呼) 8、Are you Mrs.Best? 你是贝丝特夫人吗? 9、You must be professor Ford. 你一定是福特教授. 10、May I know your name,sir(madam)? 我可以知道你的名字吗?先生(小姐). 11、Here’s a letter for you ,Dr white.
怀特医生,这儿有你的一封信. 12、you’re wanted on the phone,Captain Smith.史密斯船长,有你的电话. 13、Welcome to our hotel, miss Henry. 欢迎来到我们酒店,享利小姐. 14、May I be of service to you,Mr Baker ? 我能为你服务吗?贝克先生? 15、Can I help you, Ms Blake? 我能帮你吗?布雷克小姐? 16、Would you take the seat ,young lady ? 请坐,小姐, Offering Help 主动提出帮助 17、May I help you ? 18、Can I help you? 我能帮你吗? 19、What can I do for you ? 我能为你作什么? 20、May I take your bag for you? 我可以为你拿你的手提包吗？ 21、May I help you with your suitcase? 我能帮你拿你的箱子吗？ 22、Would you like me to call a taxi for you ? 你需要我为你叫一辆出租车吗？ 23、Thank you very much. 非常感谢 24、Thanks for the trouble . 麻烦你了 25、It’sv e ry kind of you?
常用餐厅英语会话大全
常用餐厅英语会话大全 餐厅会话（一） A：Excuse me. Can you suggest a good restaurant？请问，你能推荐一家好的餐厅吗？B：Yes. What kind of food would you like to eat？好的，你想吃什么样的东西？A：Are there any Chinese restaurants around here？这附近有没有中国餐厅？B：There's one across the street. 对街有一家。A：Where can I have the best local food？哪里可吃到最好的本地食物？B：I suggest you try Green Inn. 我建议你去绿荫阁试试看。A：Is it very far from here？离这里很远吗？餐厅会话（二） Do you know if there's a good Chinese restaurant nearby？ 你知道这附近有好的中国餐厅吗？ Are there any Chinese restaurants along the street？这条街上有没有中国餐厅？Is there a less expensive restaurant near here？这附近有没有较便宜的餐厅？ I'd like to eat some French food. 我想吃一些法国菜。A：I'd like to book a table for three at seven this evening. 我想订三个人的座位，今天晚上7点。 B：For three. And your name please？三位。您贵姓？I'd like to make reservation, please. 我想预订桌位。餐厅会话（三） I'd like a table for three or four at seven. 我想订7点钟的3人或4人桌位。Please reserve a table for three. 请预留一个3人桌位。I'm sorry, I'll be about thirty minutes late. 抱歉，我将晚到30分钟左右。Do I have to be formally dressed？我必须穿正式服装吗？B：Good evening. How many people do you have in your party？晚上好。你们有几位？
酒店常用英语口语150句
酒店常用英语口语150句 发布时间：2009年02月28日来源: (福建美食网)作者: (https://www.360docs.net/doc/6e397220.html,) [饭店培训]酒店英语口语150句 欢迎和问候语： 1) Good morning(afternoon, evening),sir(madam). 早上(下午、晚上) 好，先生(夫人) 。 2) How do you do ? 您好！(初次见面) How do you do ? 您好！ Glad to meet you . 很高兴见到您。 3) How are you ? 您好吗？ Fine ,thanks. And you ? 好的，谢谢。您呢？ 4) Welcome to our hotel(restaurant, shop). 欢迎您到我们宾馆(餐厅、商店) 来。 5) Wish you a most pleasant stay in our hotel . 愿您在我们宾馆过得愉快。 6) I hope you will enjoy your stay with us . 希望您在我们宾馆过得愉快。 (客人刚入店时) I hope you are enjoying your stay with us . 希望您在我们宾馆过得愉快。 (客人在饭店逗留期间) I hope you have enjoyed your stay with us . 希望您在我们宾馆过得愉快。(客人离店时) 7) Have a good time ! 祝您过得愉快！ 电话用语： 8) Imedp Hotel, Front Desk. . EDP联盟大酒店，前厅。您找谁？ Can I help you ? 9) Sorry , I’ve dialed the wrong number.对不起，我拨错号了。 10) May I speak to your General Manager? 能和你们总经理说话吗？Speaking. 我就是。 11) Sorry. He is not in at the moment . 对不起，他现在不在。 Would you like to leave a message ? 您要留口信吗？ 12) Pardon ? 对不起，请再说一遍好吗？ I beg your pardon ? 对不起，请再说一遍好吗？ 祝贺语： 13) Congratulations! 祝贺您！ 14) Happy birthday! 生日快乐！
常用酒店英语词汇大全如下
常用酒店英语词汇大全如下： Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾 Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订(不是预定) Doorman 门房门童 Housekeeping staff 客房清洁人员
Room service 客房服务，有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务(指的是傍晚的时候再次整理房间，使客人晚上睡的舒服) Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 Porter门房 Hotel Concierge酒店礼宾部 Procurement Manager; Purchasing Manager采购部经理 Food & Beverage Manager; Catering Manager餐饮部经理 Table Hostess餐桌女服务员 Kitchen Hand; Kitchen Help; Kitchen Worker厨工 Cook; Chef厨师 Head Chef厨师长 Cook炊事员