外贸商务英语口语：外贸回函邮件及报盘邮件写作格式及范文-via安格英语
外贸商务英语口语：外贸回函邮件及报盘邮件写作格式及范文外贸出口的主要流程包括：报价、订货、付款方式、备货、包装、报检、报关、装船、提单、交单、结汇，业内人士经常用几个字来简单概括，即“约-货-款-运-单”。在国际贸易中，一般是由询盘、报盘作为开始，进行一系列的外贸活动。
因此，学习外贸回函及报盘的核心词汇是每个外贸从业者都必须掌握的，比如FOB、CIF、CFR……在本篇文章中，安格英语将为大家介绍回函及报盘中的核心词汇及外贸回函邮件及报盘邮件写作格式和范文。
首先，让我们来学习在回函及报盘中的核心词汇：
a selection of 一系列
accept v.接受
assortment n.花色品种
attend to 执行
ceiling price 最高价
commission n.佣金
competitive price 竞争性价格
concerning prep.关于
counter offer 还盘
current price 现价
durability n.耐用
examine v.检验
fashion n.款式
gross n.罗；12打
handle v.经营
hand-made a.手工制的
unit price 单价
high grade 高档
illustrated catalogue 带有插图的产品目录low grade 低档
margin n.利润
net price 净价
offerer n.报盘人
patent n.专利
proposal n.建议
purchase n./v.购买
quote v.报价
sales representative 销售代表shrinkage n.缩水
sliding price 滑动价格
trade discount 商业折扣
under separate cover 另寄
undergo v.经过
主要缩略语：
CFR (Cost and Freight)成本加运费
CIF (Cost, Insurance and Freight)成本、保险加运费
CIP (Carriage and Insurance Paid to)运费、保费付至
CPT (Carriage Paid to)运费付至
DDP (Delivered Duty Paid)完税后交货
DAF (Delivered at Frontier)边境交货
DES (Delivered Ex Ship)目的港船上交货
DDU (Delivered Duty Unpaid)未完税交货
DEQ (Delivered Ex Quay)目的港码头交货
EXW (Ex Works)工厂交货
FAS (Free Along Side)装运港船边交货
FCA (Free Carrier)货交承运人
FOB (Free on Board)装运港船上交货
学习了核心词汇后大家可以在以下的两则范例信中看到这些词汇如何运用在句子中，让你的表达更加专业得体，大幅提高与客户的沟通效率。
Letter One
Dear Mr. Brown,
Thank you for your enquiry of 21st June, in which you expressed an interest in our hand-made leather gloves. We are enclosing our illustrated catalogue and price-list supplying the details you asked for.
We are also sending you a full range of samples under separate cover. When you have a chance to examine them, we are confident that you will agree that the goods are both excellent in quality and reasonable in price.
On regular purchase in quantities of not less than five gross of individual items, we would allow you a trade discount of 15%.
We also export a wide selection of hand-made leather shoes in which we think you may be interested. They are fully illustrated in the catalogue and are of the same high quality as our gloves.
We hope the samples will reach you in good time and look forward to your order.
Yours sincerely,
Letter Two
Dear Mr. Green,
We have carefully studied your counteroffer of 27 June to our offer of Cotton Underwear, but regret to inform you that it is important for us to accept it.
The prices we quoted in our letter of 18 May have left us with only a very small margin. In fact, they are much lower than those of other suppliers for products of similar quality. The cotton used in the production of our “Dragon” r ange undergoes a special patented process that prevents shrinkage and increases durability. Moreover, the fact that we are the largest supplier of Cotton Underwear in this country adequately shows the value of our products.
We will be equally happy whether you accept our present offer or contact
us concerning other items. We hope to hear from you soon and will carefully study any proposals likely to lead to future business between us. Sincerely,
衡量一名外贸工作者的能力往往看三方面：一选择合适的术语，二了解价格组成的结构，三掌握报价空间与层次性策略。那么在学习好了本篇文章后，下次在报盘的时候你能否选择合适的属于正确地表达出你的意思呢？
更多外贸实用英语口语可访问安格英语学习网站（），安格英语是中国领先的企业商务英语和软技能英语在线服务提供商，以高质量的学习内容和有竞争力的价格为客户提供独一无二的应用型英语学习解决方案。联系我们：400-006-7600.
(完整版)外贸英文邮件范文(免费版)
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超实用跟进客户英文邮件模板，外贸人必备！ 1、询问客户对报价的看法 Dear xxx, Hope everything goes well with you！ Have you kindly checked my offer? Hope they are workable for your market! It is regret that I haven't received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you and your company. Best regards. 2、重新发送报价 Hello, xxx, Wish you have a nice day! May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us. Waiting for your favorable reply soon! Best wishes. 3、利用报价的有效期给客户一点压力 Hello, xxx, Hope everything goes well! It’s Judy. We are in receipt of your inquiry dated on xxx and quote you as follow: XXXXXXX . Pls kindly check whether the price is workable? Because the price will be invalid on xxxx. Wish we will promote business. Best regards. 4、追问客户的评价和反馈 Dear xxx, How are you recently? Several days no news from you have you got my enquiry for xxxx? Fully understand that you are too busy to reply us. But we are still await for your comments. We need your feedback to go ahead. Thank you in advance. Many thanks and best regards. 5、了解报价反馈，附上产品目录表 Good day! My friends, Judy again. My quotation of xxx you might have received and considered. Could you kindly advise your comments at your earliest convenience? Enclosed is the E-catalog of Kington, please kindly check! If there is any item you are in need of, please contact me! I’ll be more than pleasure to offer the information you
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外贸英语函电写作4大原则 刚接触外贸的小白都立志要好好学外贸英语，但具体落实下来还是发现自己不会写外贸英语函电。他们发出了一连串的疑问：外贸英语类信函有什么特点呢？写这类信函的时候有没有什么标准？我们该把握一个什么样的度呢？看到大家这么手足无措，今天就和大家聊聊写外贸英语信函时应该把握的4个原则。 一、多一词不如少一词 外贸英语函电写作的首要原则是简洁。我们都知道国际贸易的竞争是十分激烈的，所以一封简洁明了的信函可以给读信的人节省很多时间。要做到简洁，可以从3个方面入手。第一，省去那些繁琐的客套话，直接开门见山，直奔主题。如：Could you make us an offer for your newest motors?第二，应该使用简单的句子结构,多用单词少用词组和定语从句，如：We require TV which is of the new type就显得啰嗦了，可以直接写成We require new type TV。第三，适当使用缩略语。外贸英语中有许多既定的专业缩略语，如D/P(付款交单),F.O.B(离岸价),L/C(信用证)等等，要尽量掌握。 二、失之毫厘差之千里 准确性是外贸英语函电写作的另一个要求。由于中西方的文化差异加上思维方式的不同，外贸活动中的交流极易产生误解，所以外贸英语函电措辞的准确性就显得尤为重要。而且外贸英语函电还具有一定的法律效力。为了确保准确性，在选词的时候尽量用含义相对单
一的词，不要用含义太丰富的词。另外，外贸函电专业术语较多，尽量按照惯例来使用这些词。 三、话可不能乱说 这一点要求我们除了词汇、语法上需要准确无误外,还要注意表达恰当、得体。首先是要尊重双方的文化差异，毕竟大家的政治、经济环境、传统习俗、商业价值观、消费心理等都迥然不同。因此我们在表达的时候要小心，防止触犯了对方的文化禁忌。其次是要对写作的对象有一定的了解。除了注意对方的文化背景外,还有留意其他方面,千万不要碰到对方的“雷区”。 四、礼多人不怪 礼貌也是商务英语函电写作中需要注意的一个细节。生意往来向来讲究以和为贵，所以即使是有分歧，礼貌的交流也能为今后的合作打下基础。要做到礼貌，我们需要把握两点：一是信函中尽量少用否定句，因为否定往往会给人消极被动的感觉。二是可以多使用祈使句和疑问句，其中疑问句是首选。疑问的方式客气、委婉，给对方留有余地，让对方有被尊重的感觉。 以上就是诚商新视界小编想要跟大家分享的外贸英语信函写作原则。本着这4个原则，希望大家都能写出出色的外贸英语函电。 文章来源：诚商新视界
外贸业务全套英文邮件范文
外贸业务全套英文邮件范文（转） 交易的第一步 1. 向顾客推销商品 Dear Sir: May 1, 2001 Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure. Yours faithfully 2. 提出询价 Dear Sir: Jun.1, 2001 We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon.. Truly 3. 迅速提供报价 Dear Sir: June 4, 2001 Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of serv ice of you. 交易的契机 4. 如何讨价还价 Dear Sir: June 8, 2001 We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon. Yours truly 5-1 同意进口商的还价 Dear Sirs: June 12, 2001 Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down. Sincerely 5-2 拒绝进口商的还价
外贸英语范例
客户邀请函： Dear Sir, Invitation for Visiting to China For establishing more cooperation in 2012, we honored to invite Mr. to our company to negotiate future cooperation in busines s. We are seeking you business cooperation and lon-term partnership. Sincerely looking forward to seeing you soon. Yours faithfully. 初次跟进： How are you? Have you got a good weekend. For several days no news from you, my dear friend. Does everything go well？Now I am writing for keeping in touch with you for further business. we are interested in the possibility of further cooperation with your company. Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on service for you recently. Should you have any questions,plsase don’t hesitat e to contact me. 催单邮件： Dear Sir/Madam, How are you? Hope everything is ok with you all along. Unfortunately, for several days no news from you, my friend. Now I am writing for keeping in touch with you for further business, If any new inquiry, welcome here and I will try my best to satisfy you with competitive prices as per your request. By the way, what's your general impression, may i ask? Should there be any query, do feel free to contact me.We look forward to receiving your early reply, and assure you that your requirements will have our best and prompt attention.（更换） Best regards, XXXX 一、外贸催款信怎么开头： Again we call your attention to your payment due April 30. We again call your attention to the following invoices which, according to our records, are still unpaid well beyond our normal terms: Once again, we ask for your cooperation in paying your account which is now more than two months past due. We have not received any response from you to the recent reminder we sent you on May 20 about your overdue account. Y ou did not respond to our first reminder of your overdue balance of $2578.50. Y ou have not answered my previous letters asking for payment on your $2578.50 purchase. 二、催款信中说什么理由 Would you please let us have an explanation of why the invoice is still outstanding? Please let us know why the balance has not been cleared. We would like to know if there is a reason for your delay in paying your long overdue account. 三、一封温和的外贸催款信怎么写 I am sure it is not your intention to ignore past due notices at the expense of your credit standing. I am sure you are not intentionally trying to make our work difficult, but that's what it amounts to. We realize that financial conditions in your firm have not been good recently. By now, however, we feel you should be able to start paying again. Perhaps you have overlooked these past due payments. It would be only fair to pay them now. To avoid an unfavorable report of your credit records, we suggest an immediate payment of the amount due.
外贸催款必备邮件英语
标题：外贸催款必备邮件英语 催款是外贸业务的又一硬伤，跟大家分享怎么样给客户写催款邮件： 第一阶段 -- “友好的催付” 1.Please note that your account, as shown on the attached statement, is past due. Your prompt remittance will be appreciated.请注意附件中的账单时到期未付的款项。如能尽快汇款，将不胜感激。 2.This letter is sent to you as a reminder of your account with us. Our invoice of May 7, amounting to $50000 is now due for payment. We will be pleased to receive your check for this amount.此信是对您账目的提醒。我们5月7日的发票金额为50000美元，现已到期。如能尽快收到支票，我们将不胜感激。 3.If your check is already in the mail, you should disregard this letter. If it is not, please take a moment to mail your check today.如果您的支票已经寄出，请忽略此信。如果还没有寄出，请今日尽快安排寄出。 第二阶段 -- “强有力的催付” 1.We are disappointed that our letter and statements to you have brought no reply.我们寄给您的信和结算单至今都没有任何回复，对此我们很失望。 2.May we draw your attention to the amount of $50000, which according to our records remains as yet unpaid ? Please let me hear from you as soon as possible if there is a problem I should know about.请您注意下贵司金额为50000美金的款项，按照我们的财务记录，这笔款仍然还没有付清。 3.Please call me at once so we can arrive at some workable agreement to settle your account.请立刻给我致电，以便我们能达成可行的协议来解决您的账单。 第三阶段 -- “紧急催付” 1.We cannot understand why your company has failed to respond to all our inquiries, because your account is seriously in arrears.我们不能明白为何贵司不回复我们的询问信，因为您的账单已经严重拖欠了。 2. We are unwilling to accept any further orders from your company except on a cash basis until you have settled your past-due account of $5000.除非货到付现，我们公司不愿意接受贵司任何订购，知道贵司将500美金的过期账单结算清楚。 3.Since?you have not answered our reminder letters and ignored our two telephone calls, we are now forced to take strong measures to collect the outstanding balance