在酒店前台,接待外国客人需要掌握哪些基本用语
酒店宾馆前台接待常用英语对话
酒店宾馆前台接待常用英语对话各位读友大家好，此文档由网络收集而来，欢迎您下载，谢谢1．Id like to book a double room for Tuesday next week．下周二我想订一个双人房间。
2．Whats the price difference？两种房间的价格有什么不同？3．A double room with a front view is 140 dollars per night，one with a rear view is 115 dollars per night．一间双人房朝阳面的每晚140美元，背阴面的每晚115美元。
4．I think Ill take the one with a front view then．我想我还是要阳面的吧。
5．How long will you be staying？您打算住多久？6．Well be leaving Sunday morning．我们将在星期天上午离开。
7．And we look forward to seeing younext Tuesday．我们盼望下周二见到您。
8．Id like to book a single room with bath from the after-noon of October 4 to the morning of October 10．我想订一个带洗澡间的单人房间，10月4曰下午到10月10曰上午用。
9．We do have a single room available for those dates．我们确实有一个单间，在这段时间可以用。
10．What is the rate，please？请问房费多少？11．The current rate is＄50 per night．现行房费是50美元一天。
12．What services come with that？这个价格包括哪些服务项目呢？13．That sounds not bad at all．Ill take it．听起来还不错。
酒店前台接待英语用语
酒店前台接待英语用语酒店前台接待英语用语一、预订服务Good morning. This is Room reservation. May I help you? 早上好，客房预订处，我能为您做什么？What kind of room would you like to reserve ?您想订哪种类型的房间?A single room or a double room ?要单人间还是双人房间？For which dates do you want to book the rooms ?您想订哪几天的房间呢？What time will you be arriving?您将在何时到达？May I know your name ?您能告诉我您的名字吗？How long will you be staying?您将要住多久？I’d like to confirm your reservation.我要确认一下您的预订。
I’ll check the room availability.我查查客房预订情况。
You should pay a deposit of US$1000 beforehand .您应预期付1000美元的定金。
There is a 10 per cent discount .10%的折扣。
二、接待服务What kind of room would you be prefer?您要什么样的房间？Have you got a booking?您预订了吗？A single room or a double room?要单人间还是双人房间？A double room costs 368 Yuan per night . 双人房的房价是每晚368元。
Breakfast is also included.早餐也包括在内。
May I see your passport?我能看一下您的护照吗？Could you fill in this form, please?请您填一下这张登记表好吗？This is your room card and room key?这是您的房卡和房间钥匙。
酒店前台接待日常英语口语（Hotel_English）5篇
酒店前台接待日常英语口语（Hotel_English）5篇第一篇：酒店前台接待日常英语口语(Hotel_English)HotelEnglishMarch2012Part 1 Greetings问候1.Welcome to Shanxi World Trade Hotel.I’m..., what shouldI call you, please? 欢迎光临山西国贸大饭店。
我是...，请问我该怎么称呼你呢？2.Good morning/afternoon/evening, Sir/Madam.What can I do for you? 先生/女士，你好！请问我能为您做点什么？3.My name is..., is there anything else I can do for you, just let me know.我叫...，如果需要我为您做些什么，请告诉我。
4.If you have any problems, please feel free to contact us.如果你有任何需要，请随时联系我们。
5.Have you make a reservation ?Have you booked the room?Are you the vip? 请问有预订吗？请问你是会员吗？6.What kind of room would you like ? 请问您需要什么类型的房间。
7.Sorry ,I don’t quite understand.对不起，我不是很明白。
8.I’m afraid we’ve fully booked f or that time.抱歉，我们那个时段已给订满了。
9.It’s the hot /peak/busy season ,you know ? 这是酒店业的旺季。
10.Excuse me ,How do spell it ,please ? 打扰一下，您能拼写一下您的名字吗？11.We can only keep your table /room till …我们能保留您的房间直到...12.Let me show you to your room ,this way please.让我带您到房间，这边请。
酒店前台接待日常用语
酒店前台接待日常用语Part 1 salutation第一部分问候1. Welcome to our Hotel . I’m ***, what should I call you, please?欢迎光临我们酒店。
我是***，请问我该怎么称呼你呢？2. Good morning/afternoon/evening, Sir/Madame. What can I do for you?先生/女士，你好！请问我能为您做点什么？3. My name is ***, is there anything else I can do for you, just let me know.我叫***，如果需要我为您做些什么，请告诉我。
4.If you have any problems, please feel free to contact us .Our telephone is 0001/0002.如果你有任何需要，请随时联系我们。
我们的内线电话是：0001、0002Part 2 Helping to Check-in第二部分帮助入住1. Do you have a reservation? Can you tell me the name of the book?请问您有预定么？可以告诉我您预订的的名字么？2. .How many nights will you stay this time?这次入住您会住多少天？3.Excuse me, Sir/Madame. How would you like to pay the deposit, together or separately?先生/女士，不好意思，打搅一下。
请问您是要分开付押金还是一起付呢？4.Would you please give me your passport/ID card and credit card ?, I’ll return them to you right away after the check-in procedure.请把您的护照/身份证和信用卡交给我。
接待外国客人常用英语
接待外国客人常用英语1I've come to make sure that your stay in Beijing is a pleasant one.我特地为你们安排使你们在北京的逗留愉快。
2 Y ou're going out of your way for us, I believe.我相信这是对我们的特殊照顾了。
3 It's just the matter of the schedule, that is, if it is convenient for you right now.如果你们感到方便的话，我想现在讨论一下日程安排的问题。
4 I think we can draw up a tentative plan now.我认为现在可以先草拟一具临时方案。
5 If he wants to make any changes, minor alternations can be made then.如果他有什么意见的话，我们还可以对计划稍加修改。
6 Is there any way of ensuring we'll have enough time for our talks? 我们是否能保证有充足的时间来谈判？7 So our evenings will be quite full then? 那么我们的活动在晚上也安排满了吗？8 We'll leave some evenings free, that is, if it is all right with you.如果你们愿意的话，我们想留几个晚上供你们自由支配。
9 We'd have to compare notes on what we've discussed during the day.我们想用点时间来研究讨论一下白天谈判的情况。
10 That'll put us both in the picture.这样双方都能了解全面的情况。
酒店英语口语学习手册之前台接待日常用语
前台接待平常用语Part 1 Greetings第一部分问候1. Welcome to haiyatt garden Hotel . I’m ***, what should I call you, please?欢迎光顾海悦酒店。
我是***，请问我该怎么称呼你呢？2. Good morning/afternoon/evening, Sir/Madame. What can I do for you?先生/女士，你好！请问我能为您做点什么？3. My name is ***, is there anything else I can do for you, just let me know.我叫***，假如需要我为您做些什么，请告诉我。
4.If you have any problems, please feel free to contact us.假如你有任何需要，请随时联络我们。
Part 2 Helping to Check-in.第二部分协助入住1. Please have a s eat for a while I’ll help you with the check-in procedure.请在那边稍坐一会儿，我将会为您办理入住手续。
2. Would you please give me your passport and credit card? I’ll return them to you right away after the check-in procedure.请把您旳护照和信用卡交给我。
办完入住手续后，我会立即偿还给您。
3. How many nights will you stay this time?这次入住您会住多少天？4. Which room would you like, smoking room or non-smoking room?您是要吸烟房间还是不吸烟房间？5. Excuse me, Sir/Madame. How would you like to pay the deposit, together or separately?先生/女士，不好意思，打扰一下。
酒店前台接待英语常用口语
酒店前台接待英语常用口语酒店前台接待英语常用口语Part 1 Greetings问候1. Welcome to Shanxi World Trade Hotel . I’m..., what should I call you, please?欢迎光临山西国贸大饭店。
我是...，请问我该怎么称呼你呢？2. Good morning/afternoon/evening, Sir/Madam. What canI do for you?先生/女士，你好！请问我能为您做点什么？3. My name is ..., is there anything else I can do for you, just let me know.我叫...，如果需要我为您做些什么，请告诉我。
4.If you have any problems, please feel free to contact us .如果你有任何需要，请随时联系我们。
5.Have you make a reservation ?\Have you booked the room?\Are you the vip?请问有预订吗？\请问你是会员吗？6.What kind of room would you like ?请问您需要什么类型的房间。
7.Sorry ,I don’t quite understand .对不起，我不是很明白。
8.I’m afraid we’ve fully booked for that time .抱歉，我们那个时段已给订满了。
9.It’s the hot /peak/busy season ,you know ?这是酒店业的旺季。
10.Excuse me ,How do spell it ,please ?打扰一下，您能拼写一下您的名字吗？11.We can only keep your table /room till …我们能保留您的房间直到...12.Let me show you to your room ,this way please .让我带您到房间，这边请。
酒店前台接待英语常用口语知识讲解
酒店前台接待英语常用口语Part 1 Greetings问候1. Welcome to Shanxi World Trade Hotel . I’m..., what should I call you, please?欢迎光临山西国贸大饭店。
我是...，请问我该怎么称呼你呢？2. Good morning/afternoon/evening, Sir/Madam. What can I do for you?先生/女士，你好！请问我能为您做点什么？3. My name is ..., is there anything else I can do for you, just let me know.我叫...，如果需要我为您做些什么，请告诉我。
4.If you have any problems, please feel free to contact us .如果你有任何需要，请随时联系我们。
5.Have you make a reservation ?\Have you booked the room?\Are you the vip?请问有预订吗？\请问你是会员吗？6.What kind of room would you like ?请问您需要什么类型的房间。
7.Sorry ,I don’t quite understand .对不起，我不是很明白。
8.I’m afraid we’ve fully booked for that time .抱歉，我们那个时段已给订满了。
9.It’s the hot /peak/busy season ,you know ?这是酒店业的旺季。
10.Excuse me ,How do spell it ,please ?打扰一下，您能拼写一下您的名字吗？11.We can only keep your table /room till …我们能保留您的房间直到...12.Let me show you to your room ,this way please .让我带您到房间，这边请。
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在酒店前台，接待外国客人需要掌握哪些基本用语Check in English
1 预定篇
What kind/type of room do you like/prefer? 请问你要订哪种房间？
We have single rooms, double rooms and suites and deluxe suites and Presidential suites.
我们旅馆里有单人间、双人间、套房、豪华套房及总统套房。
I want to reserve a single room with shower.
我想预订一间有淋浴的单人房间。
另外，如果你对房间有一些其他需求，可以这样说：
I'd like a room with a view. 我想要一个风景较好的房间。
I'd prefer a quiet room. 我想要一个安静点的房间。
2 前台办理篇
Do you have a reservation? 请问您有预约吗？
May I have your passport, please? 请出示您的护照
Could you fill in this form,please? 请您填一下这张登记表好吗？
How long will you be staying? 你会住多久？
How would you like to pay,in cash or by credit card?
请问您是用现金还是信用卡？
Do you have any valuable deposit to keep here? 您是否有贵重物品寄存？
3 酒店资讯篇
Just call the front desk if you need any extra towels or pillows.
如果您还需要毛巾或枕头，请给前台打电话。
You should check-out before 1pm. 您需要在下午一点退房
This is your breakfast coupon,the breakfast time is 7：00AM to 10：30AM at the western restaurant on second floor
这是您的早餐券，早餐时间是在7：00-10：30，在2楼西餐厅。
Breakfast and airport shuttle service are included in this cost.
价格中包含早餐和机场大巴服务
4 客房服务篇
May I have a wake-up call? 早晨能叫醒我吗？
A wake-up call, please. 请提供叫醒服务。
I’d like a key to room 809,please 请给我809房间的钥匙。
5 退房篇
Your room number is XXX? 您的房间号是XXX?
How was your feelings about staying our hotel? Could you give us some advices?
您觉得您在店期间对酒店还满意吗？有什么我们需要改进的吗？
Do you have something drink or eat mini-bar?
请问您在房间里迷你吧有什么消费吗？
Please check it and sign here. 请您确认一下账单，在这里签字。
Do you need invoice? 您需要开发票吗？
This is your bills .I will put it into the envelop for you.
这是您的账单、刷卡凭条与发票，我帮您放在信封里。
Do you have some important things left your room. eg passport \ airline ticket \ wallet and so on.
您房间里还有其他贵重物品遗留吗？如护照、机票、钱夹等。
We’re looking forward,at your service in the future.Have a good trip!
欢迎您下次光临!。