铁路客运英语PPT课件
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高速铁路客运服务英语电子课件Unit4
Ladies and gentlemen, may I have your attention, please? Now we are looking for someone. A little boy Tom from America, ten years old, wearing an olive green T-shirt. Please come to the Carriage No.1. Your mother is expecting you there. Thank you. （各位旅客请注意，现在广播找人。找一个叫汤姆的美国男孩，10岁，穿一件 橄榄绿的T恤衫。听到广播后请到1号车厢。您的母亲正在找您。谢谢。） TC：Excuse me. There is good news. We find him in Carriage No.8. Now our crew is bringing him here. （您好，有好消息。我们在8号车厢找到了他。现在我们的列车员正在领他过来 。） P：Thank you very much. （非常感谢。） TC：You are welcome. （不用谢。）
Ⅱ. Sentences Comprehension（语句理解）
14. Sir, thank you for your valuable suggestions. We will report to our supervisor. We hope you will frequently take our train and help us improve our service. Thanks. 中文:__________________________________________________________ 15. Please don’t touch an emergency stop button in case of unexpected stop accidents of the train. 中文:__________________________________________________________ 16. Ms, my ticket is left in the checking machine. Is it OK if I don’t have it？ 中文:__________________________________________________________ 17. Sir, I m afraid you could not get out of the station without a ticket. 中文:__________________________________________________________ 18. Could you then prove it for me to get out of the station? 中文:__________________________________________________________
Ⅱ. Sentences Comprehension（语句理解）
14. Sir, thank you for your valuable suggestions. We will report to our supervisor. We hope you will frequently take our train and help us improve our service. Thanks. 中文:__________________________________________________________ 15. Please don’t touch an emergency stop button in case of unexpected stop accidents of the train. 中文:__________________________________________________________ 16. Ms, my ticket is left in the checking machine. Is it OK if I don’t have it？ 中文:__________________________________________________________ 17. Sir, I m afraid you could not get out of the station without a ticket. 中文:__________________________________________________________ 18. Could you then prove it for me to get out of the station? 中文:__________________________________________________________
铁路客运英语 教案 unit 5 Board the Train (2)
劳驾。这是从北京南开来的G217次列车吗？
PC：Yes,it is. What can I do for you?
正是。您需要帮忙吗？
P：Which carriage is this?
这是几号车厢？
PC：This is Carriage No.4. Which carriage are you looking for?
旅客们，请注意！北京南开往沈阳北的G217次列车很快就要进站，站台上候车的旅客，请您站在白色安全线内，等列车停稳后，按照先下后上的顺序依次上车。谢谢您的合作。
P—Passenger PC—Passenger Clerk
P：Excuse me. Is this Train G217 from Beijing South?
旅客们，由北京开往上海方向的T109次列车就要开车了，请您抓紧时间上车，上车后请往车厢里面走，不要停留在车门口。各位旅客，您就要离开北京站了，祝您旅途愉快，一路顺风。
P—Passenger CA—Car Attendant
CA：Good evening,sir.Welcome to Train T109.
2）Listen to the conversation.
(Arriving Announcement)
Dear passengers, may I have your attention, please? The train G217 from Beijing South to Shengyang North will be arriving soon. Passengers who are waiting for this train please stand behind the white safety line. After the train stops steadily, please get on board orderly. Thank you for your cooperation.
PC：Yes,it is. What can I do for you?
正是。您需要帮忙吗？
P：Which carriage is this?
这是几号车厢？
PC：This is Carriage No.4. Which carriage are you looking for?
旅客们，请注意！北京南开往沈阳北的G217次列车很快就要进站，站台上候车的旅客，请您站在白色安全线内，等列车停稳后，按照先下后上的顺序依次上车。谢谢您的合作。
P—Passenger PC—Passenger Clerk
P：Excuse me. Is this Train G217 from Beijing South?
旅客们，由北京开往上海方向的T109次列车就要开车了，请您抓紧时间上车，上车后请往车厢里面走，不要停留在车门口。各位旅客，您就要离开北京站了，祝您旅途愉快，一路顺风。
P—Passenger CA—Car Attendant
CA：Good evening,sir.Welcome to Train T109.
2）Listen to the conversation.
(Arriving Announcement)
Dear passengers, may I have your attention, please? The train G217 from Beijing South to Shengyang North will be arriving soon. Passengers who are waiting for this train please stand behind the white safety line. After the train stops steadily, please get on board orderly. Thank you for your cooperation.
铁路客运英语 Part2 Train Service
Conversations
Dialogue 2
P—Passenger CA—Car Attendant CA：Good morning,Madam.Is there anything I could do for you? 早上好，女士。有什么需要吗？ P：Yes.Where could I wash my hands? 是的。请问哪里有洗手间？ CA：There is a washroom at the end of the carriage. 洗手间在每节车厢的顶端。
Conversations
Words ﹠ Phrases
CRH train
高铁列车
train corridor 列车过道
browse the web on the train 在车上浏览网页
Conversations
Dialogue 1
P—Passenger CA—Car Attendant CA：Good evening,sir.This small table is a little dirty.May I tidy it up? 晚上好，先生。这张小桌子有点脏，我能把它整理一下吗？ P：OK.Thank you. 好的，谢谢。
Conversations
CA：The tea table is in your armrest,and let me open it for you.
茶桌在侧扶手内，我来帮您打开。 P：Thank you very much. 非常感谢。 CA：My pleasure. 不用谢。
Conversations
CA：The flush button is on the wall.Please press it. 卫生间内冲水按钮在墙壁上，是按压式按钮。 P：Thank you. 谢谢。 CA：You are welcome. 不用谢
铁路客运英语task 2-1-Welcoming Passengers Aboard
点I击II.添U加se标fu题l E文xp字ressions
(11)您的座位在8号车厢，是靠窗的座位。 Your seat is in Car No.8 and it is a window seat.
(12)请把重的行李放在下面，轻的放在上面。 Please put the heavy luggage below and the light one
II. Dialogues
Dialogue Two
vacant/ free/empty
occupied adj. reserved adj.
occupy
v.占有，占领，占据
occupation
n.工作，职业；（空间）占据，占领
occupancy
n.(空间)占用，(时间)占用期间
occupier
n.占用（领）者（长、永久的）
II. Dialogues
Dialogue Six
implement 原指史前人类所用的工具，现在多指农用工具，也可指为 实现某个任务所需的工具或器具。 equipment 多指成套的或重型的设备或装备。通常用作不可数名词。 instrument 通常指能使人们完成某一精确动作或测量的一种小型仪器， 尤指电工仪表、测量装置，航海或航空用的控制装置。 appliance 侧重指家用机器或设备，尤指家用电器。 facilities 常用复数形式，指可供使用的设备或设施。
II. Dialogues
Dialogue Three
crew member 6 crew 6 crew members
self-help travel
自助游
dining car
餐车
restaurant car mobile canteen
《铁路客运英语》一
Testing Your Ears
Testing Your Ears
15
Testing Your Ears
16
A. Circle the words or expressions you hear in the recording.
name ticket
money thank you
where time
如果您只是到站台上送人，那就没有必要买火车票。
13.You can go to the information office to get information about how to
take the train at railway station.
您可以到问讯处问问怎么在火车站乘坐火车。
Opening Your Mouth
Suppose you are a ticket agent at a railway station. A passenger wants to buy a ticket to Zhengzhou, but he doesn’t know when there will be a train to Zhengzhou. Help him / her get the proper ticket.
过渡页
TRANSITION PAGE
Warming Up
Warming Up
6
A. Look at the following pictures and match them with their English names.
a. ticket agent
b. railway station
b
c
c. arrival timetable
Testing Your Ears
15
Testing Your Ears
16
A. Circle the words or expressions you hear in the recording.
name ticket
money thank you
where time
如果您只是到站台上送人，那就没有必要买火车票。
13.You can go to the information office to get information about how to
take the train at railway station.
您可以到问讯处问问怎么在火车站乘坐火车。
Opening Your Mouth
Suppose you are a ticket agent at a railway station. A passenger wants to buy a ticket to Zhengzhou, but he doesn’t know when there will be a train to Zhengzhou. Help him / her get the proper ticket.
过渡页
TRANSITION PAGE
Warming Up
Warming Up
6
A. Look at the following pictures and match them with their English names.
a. ticket agent
b. railway station
b
c
c. arrival timetable
铁路客运英语2
Cancellation Cancel v. Urgent
n.取消,撤销,中止
Hale Waihona Puke adj. 急切的, 催促的 Urgency n.紧切,急切 Deal with 处理, 对付,与…交易 According to Refund n.资金偿还, 退款,退还
TEXT
be eager to do business Following adj. Follower n. As follows follow the example of Hard seat soft seat hard sleeper soft sleeper Luxury Soft Sleeper First Class Seat Second Class Seat Roomy Peak time prime time peak hour Cramped adj. cramp n.v.
scenic spot 景点
adj. 风景优美的 Spot n.点, 地点, 场所 It is my honor 这是我的荣幸 It is my (great) honor to do sth 很荣幸…… Serve v. 服务,招待 service n. Deserve v. 值得,应该得到 Observe v.观察,遵守 Conservation n.保护,保存 Conversation n.
CRH China Railway High-speed 中国铁路高速列车
Fare:车船费，票价 Farewell n. 告别,欢送 welfare n.福利,幸福 fair Fare: 指交通工具的费用，如车费船费、机票等； Charge:指付给服务或货物所需要的费用，如诊断费、运费、 手续费等； Fee:付给医生、律师、私人教师或其它从事脑力劳动者的酬 金，还可指学费、入场费等； Tuition:学费（tutor）tuition fee 学费 Salary:每月通过银行发给专业人员的薪金； Wage:为临时工每周用现金支付的薪金；
《铁路客运英语》一(共59张PPT)
Situation 1
Suppose you meet a foreigner in the ticket office. Say hello to him / her.
Situation 2
Suppose you are a ticket agent at a railway station. A passenger wants to buy a ticket to Zhengzhou, but he doesn’t know when there will be a train to Zhengzhou. Help him / her get the proper ticket.
我很好，您呢？
17. How do you feel today?
您今天觉得怎么样？
18. Pretty good. Thank you. And you? 很好，谢谢。您呢？
19. How are you?
您好吗？
20. How do you feel today?
您今天感觉怎么样？
21. What’s up?
1. _a__q_u_a_rt_e_r past eleven
2. _e_le_v_e_n_o_'c_lock
3. _h_a_lf_p_a_s_t _eleven
Warming Up
10
4. __tw__e_l_v_e_o'clock
5. _a_q_u_a_r_t_er_to four
6. _f_iv_e__o_'c_l_ock
19
Ⅰ. Useful expressions
English for everyday use (Greetings)
铁路客运英语Unit 4 Passenger cars
At the station S: Welcome to our station, madam. Would you mind if I take the luggage for you? P: It's very kind of you. S: Is there anyone to meet接 you? P:Yes, my husband will meet me at the station. I don't know why he hasn't come yet. S: Will you please wait for him at the rest hall候车室? P: OK, thank you very much. S: That's all right.
• 难点句子 • 列车类型 • 严禁携带危险品 宣传
词组翻译
旅客列车类型 Declare to 保重 离开（人、地） 行李寄存处 送他们的朋友 Public property
词组翻译
• • • • • • 订票 一个日夜旅行 正点 开往 编号 快点
• Public property
Text 课文
Main ideas
It’s a What piece of rolling stock that is designated to carry 1. is a passenger car?
2. What is the term passenger car associated with(与...有关)?
It stands for the baggage van.
8. What‟s the prefixed number for government officer‟s car? GW
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.
Soft seat (RZ)
▪ This is a fairly comfortable seat. The seat configuration may be 2+2, giving you more space and comfort. Getting a soft seat ticket will usually get you into a “soft seat lounge” as well. The soft seat lounges have sofas and are not as crowded as the hard seat lounges .
▪ 2、日常生活用语
▪ 难点：
▪ 课文生词及对课文的理解
.
Unit one Seat Classes
座位等级
.
Seat Classes 座位等级
语音： 元音： i: i
p b k g s zθ ð
辅音：i: be, pea, bee, key
i ship, river, big, pig
.
p pick, sheep, keep, pea
▪ the Forbidden City 故宫 ▪ the Great Wall 长城 ▪ the Temple of Heaven 天坛 ▪ the Summer Palace 颐和园 ▪ Soul’s Retreat Temple 灵隐寺 ▪ Six Harmonies Pagoda 六和塔
.
Text 课文
铁路客运英语
.
主要内容
▪ Seat Class
座位等级
▪ Passenger Train Classes 旅客列车类型
▪ Propaganda for Not Carrying Prohibited
Articles
严禁携带危险品上车
PБайду номын сангаасssenger Cars
客车
▪ Up and Down
上行和下行
▪ Beijing West Railway Station 北京西站
▪ The Qinghai- Tibet Railway 青藏铁路
▪ Chief Conductor
列车长
▪ Shanghai Maglev Train
.
上海磁悬浮列车
▪ 重点：
▪ 1、语音：i: i
p b k g s zθ ð
b be, big, beef, beak
k Key, pick, thick, cake
g pig, big, gig
s six, see, this
z is
θ thick
ð this, that
.
Everyday English Ⅰ 日常生活用语（一）
▪ Ⅰ. Learn to say ▪ A. Greetings 问候 ▪ 1. Welcome to China! ▪ 2. Welcome to our city! ▪ 3. Welcome to our train! ▪ 4. Glad to take your train! ▪ 5. Glad to see you again! ▪ 6. Haven’t seen you for a long time. ▪ Long time no see.
.
Conversation 会话
A. On the train 在列车上 ▪ 语法： ▪ 时间表达法： ▪ 1、直接表示法 ▪ eight seventeen(8:17) ▪ 2、past , to表示法 ▪ Seventeen past eight(8:17)
.
B. On the train 在列车上
Seat Classes 座位等级 ▪ There are 4 standard classes of seats:
hard seat, soft seat, hard sleeper and soft sleeper.
.
▪Hard seat (YZ)
▪ This is the cheapest way to travel. Cars are open, like in European commuter trains. Seats are arranged in 3+2 configuration, with seat groups facing each other. It is often crowded. The seats are not as hard as wood but the upholstery is not as comfortable as the soft seats.
.
一、问候语
Good morning . 您好！（早上好） Good afternoon. 您好！（下午好） Good evening. 您好！（晚上好） How do you do?
Nice to meet you. 见到您很高兴。 Glad to meet you. Pleased to meet you.
.
二、欢迎语
▪ Welcome to our train. ▪ 欢迎乘坐本次列车。 ▪ Welcome aboard! 请上车！
.
Example 1:
▪ A: Good morning! ▪ B: Good morning! Welcome aboard! ▪ A: Thank you. It's nice to be here. ▪ B: Hope you enjoy your trip.
.
▪ B. Farewell 告别
▪ 1.Goodbye , everybody! ▪ 2. Good night! ▪ 3. See you again./See you later. ▪ 4. See you tomorrow. ▪ 5. Hope you’ll come again. ▪ 6. Hope you’ll come to China again. ▪ 7. Give my best regards to your family. ▪ Please say hello to your family. ▪ 8. May we meet again some day! ▪ 9. I hope we shall meet again soon.
Soft seat (RZ)
▪ This is a fairly comfortable seat. The seat configuration may be 2+2, giving you more space and comfort. Getting a soft seat ticket will usually get you into a “soft seat lounge” as well. The soft seat lounges have sofas and are not as crowded as the hard seat lounges .
▪ 2、日常生活用语
▪ 难点：
▪ 课文生词及对课文的理解
.
Unit one Seat Classes
座位等级
.
Seat Classes 座位等级
语音： 元音： i: i
p b k g s zθ ð
辅音：i: be, pea, bee, key
i ship, river, big, pig
.
p pick, sheep, keep, pea
▪ the Forbidden City 故宫 ▪ the Great Wall 长城 ▪ the Temple of Heaven 天坛 ▪ the Summer Palace 颐和园 ▪ Soul’s Retreat Temple 灵隐寺 ▪ Six Harmonies Pagoda 六和塔
.
Text 课文
铁路客运英语
.
主要内容
▪ Seat Class
座位等级
▪ Passenger Train Classes 旅客列车类型
▪ Propaganda for Not Carrying Prohibited
Articles
严禁携带危险品上车
PБайду номын сангаасssenger Cars
客车
▪ Up and Down
上行和下行
▪ Beijing West Railway Station 北京西站
▪ The Qinghai- Tibet Railway 青藏铁路
▪ Chief Conductor
列车长
▪ Shanghai Maglev Train
.
上海磁悬浮列车
▪ 重点：
▪ 1、语音：i: i
p b k g s zθ ð
b be, big, beef, beak
k Key, pick, thick, cake
g pig, big, gig
s six, see, this
z is
θ thick
ð this, that
.
Everyday English Ⅰ 日常生活用语（一）
▪ Ⅰ. Learn to say ▪ A. Greetings 问候 ▪ 1. Welcome to China! ▪ 2. Welcome to our city! ▪ 3. Welcome to our train! ▪ 4. Glad to take your train! ▪ 5. Glad to see you again! ▪ 6. Haven’t seen you for a long time. ▪ Long time no see.
.
Conversation 会话
A. On the train 在列车上 ▪ 语法： ▪ 时间表达法： ▪ 1、直接表示法 ▪ eight seventeen(8:17) ▪ 2、past , to表示法 ▪ Seventeen past eight(8:17)
.
B. On the train 在列车上
Seat Classes 座位等级 ▪ There are 4 standard classes of seats:
hard seat, soft seat, hard sleeper and soft sleeper.
.
▪Hard seat (YZ)
▪ This is the cheapest way to travel. Cars are open, like in European commuter trains. Seats are arranged in 3+2 configuration, with seat groups facing each other. It is often crowded. The seats are not as hard as wood but the upholstery is not as comfortable as the soft seats.
.
一、问候语
Good morning . 您好！（早上好） Good afternoon. 您好！（下午好） Good evening. 您好！（晚上好） How do you do?
Nice to meet you. 见到您很高兴。 Glad to meet you. Pleased to meet you.
.
二、欢迎语
▪ Welcome to our train. ▪ 欢迎乘坐本次列车。 ▪ Welcome aboard! 请上车！
.
Example 1:
▪ A: Good morning! ▪ B: Good morning! Welcome aboard! ▪ A: Thank you. It's nice to be here. ▪ B: Hope you enjoy your trip.
.
▪ B. Farewell 告别
▪ 1.Goodbye , everybody! ▪ 2. Good night! ▪ 3. See you again./See you later. ▪ 4. See you tomorrow. ▪ 5. Hope you’ll come again. ▪ 6. Hope you’ll come to China again. ▪ 7. Give my best regards to your family. ▪ Please say hello to your family. ▪ 8. May we meet again some day! ▪ 9. I hope we shall meet again soon.