餐厅服务英语 接待客人
餐厅服务英语-接待客人
Receiving the Diners 接待客人Unit 2 Receiving the Diners 接待客人ConversationA. Seating an individual dinerHostess: Good afternoon, madam. Have you got a reservation?Gueset: Yes, for 12:30.The name is Bush.H: Yes, you’re welcome, Miss Bush.Could y ou follow we,please?How about the table near the window?G: Oh, it’s quite good.It has a good view of the city.H: Yes, take your seat, please.I’ll bring a menu for you right away.B.Seating group guestsWaitress: Good evening, ladies and gentlemen.Welcome to our restaurant.Are you the members of the same group?Guest: Yes, we are.We have a reservation in your restaurant.W:Yes, your tables are over there.Would you please come this way?G: Thank you.W:These are your tables.Three tables in all from No.6 to No.8.Will they be all right?G: I think so.W: Please take your seats.Please sit at the same table for each meal.Just a moment, please. We’ll bring your food and drinks right away.G: Miss, can I have Maotai?W: Yes, but I’m afraid you’d have to pay extra for it.G: Yes, I will. By the way, I want to try some famous dishes from your city. Can I ask for some?W: Yes, CERTAINLY. Since you are group guests, we’ve arranged a set menu for you. If you want to have extra food, you should also pay extra for it.G: Oh, I see. I’d be glad to do that.W: Just a moment, please. Here is the menu. You can choose what you like from the menu. I’ll come around to take your orders a moment later.G: Thanks a lot.C. Seating the guests without a reservationWaiter: Good evening, sir.Guest: Gee! So busy here. Could you arrange us a table for two, please?W: Do you have a reservation?G: No, we don’t.W: Well, I’m sorry, but I don’t think I can do much to help you for the moment. We’re filled up right now.G: But we are leaving this city tomorrow morning. We’re told the food served here is tasty and delicious. you won’t have us leaving the city with a pity, will you?W: Well, certainly not. But do you mind waiting?G: We’d rathe r wait.W: All right. Would you please wait in the sitting room or in the bar to have some drink? I’ll inform you as soon as there’s a table free.G: That’s very kind of you to do so.Useful Expressions1. Have you made a reservation with us? 请问您在我们这儿有预订吗?2. How many are you? A table for four? 请问几位?一张4人的餐位吗?3. Would you like to sit by the window? 请问您是否喜欢坐在靠窗口的位子?4. I’m afraid we don’t have a no-smoking section. 对不起，我们这儿没有无烟区。
饭店服务英语三百句
Thank you for coming. Wishing you a great day.
桑拿按摩服务
欢迎词
询问需求
介绍服务
预约服务
礼貌送客
Welcome to the sauna and massage room. May I help you?
What kind of massage do you prefer, Swedish or deep tissue massage?
03 前厅服务英语
预订服务
总结词：掌握常用预订句型，能够顺利帮客人完成预订。
详细描述
1. 确认客人需求：使用礼貌用语，询问客人姓名、房间类型、入 住时间和离店时间。
2. 提供房间类型：根据客人需求推荐合适的房间类型，并告 知价格和优惠政策。
3. 确认预订信息：重复客人的预订信息，并请客人确认。
4. 提供联系方式：礼貌地告诉客人预订已经完成，并留下 自己的联系方式，以便客人随时联系。
常用语句
1. May I have a reservation for two at 8 pm tonight?2. I need to cancel my reservation for four at 7 pm tomorrow.3. I have a reservation under the name of Smith.
电话总机服务
总结词：提供高效、准确的电话总机服务，确保客人需求得到 及时解决。
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02
详细描述
1. 接听电话：礼貌地接听电话，并询问客人需求，如转 接、留言等。
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04
2. 提供帮助：根据客人需求提供相应的帮助，如联系相 关部门、安排车辆等。
餐厅服务员英语常用语和翻译
餐厅服务员英语常用语和翻译在餐厅工作的服务员是与客人直接接触最多的员工之一，他们需要用流利的英语与来自世界各地的客人进行沟通。
下面是一些餐厅服务员在工作中常用到的英语常用语和它们的翻译。
接待客人1.Welcome to our restaurant. - 欢迎光临我们的餐厅。
2.How many in your party? - 你们几位？3.Would you like a table or booth? - 你想要桌子还是包间？了解客人需求1.May I take your order? - 我可以帮您点餐吗？2.Are you ready to order or do you need more time? -您准备好点菜了吗，还是需要更多时间？3.Can I get you something to drink? - 给您来杯饮料吗？传递订单和服务1.I’ll bring your drinks right out. - 我马上给您端来饮料。
2.How would you like your steak cooked? - 您要牛排几分熟？3.Is there anything else I can get for you? - 还有什么可以帮您的吗？结账和送别1.Here is your bill. - 这是您的账单。
2.Thank you for dining with us. Have a great day! - 感谢您光顾，祝您今天愉快！3.Goodbye, and we hope to see you again soon. - 再见，希望很快可以再见到您。
以上是餐厅服务员常用的英语口语和翻译，学会这些句子能帮助服务员更好地与客人沟通，在工作中更加得心应手。
希望这些句子对想要成为优秀餐厅服务员的人有所帮助。
餐饮服务常用英语口语大全
餐饮服务常用英语口语大全序言在餐饮服务行业工作，掌握一些常用的英语口语可以有效提升与顾客沟通的效率和质量。
本文将介绍一些餐饮服务中常用的英语口语，帮助您更好地与客人交流，为客人提供更好的服务体验。
用餐前1.迎接客人–Hello, welcome to our restaurant!–Good evening, how many are there in your party?–Hi there, do you have a reservation?2.为客人引导座位–Please follow me to your table.–Your table is right this way.3.推荐菜品–Our chef recommends the seafood pasta, it’s a customer favorite.–May I suggest our signature steak for tonight?点餐过程1.询问客户喜好–Are you in the mood for something light or something hearty?–Would you prefer something spicy or mild today?2.确认订单–So that’s one steak medium rare and one vegetarian pasta, is that correct?–Just to confirm, you would like the salad as a starter, correct?3.询问客人饮料喜好–Would you like something to drink with your meal?–Can I get you anything to drink while you decide on your meal?上菜阶段1.上菜–Here is your appetizer, enjoy!–Your main course will be right out.2.确认就餐满意–How is everything so far?–Is there anything else I can get for you?3.为客人倒水–Can I top off your water for you?–Would you like more water?结账环节1.询问客人是否需要账单–Would you like the check?–Are you ready for the bill?2.感谢光顾–Thank you for dining with us!–We appreciate your visit!结语希望这些餐饮服务中常用的英语口语可以帮助您与客人互动更加顺畅愉快。
酒店英语：餐厅迎宾服务相关的英语
【导语】餐厅迎宾基本英语需要哪些？下⾯是⽆忧考整理发布的餐厅迎宾服务相关的英语，欢迎阅读参考！更多相关讯息请关注⽆忧考！迎宾⼊席基本应对1) How many persons, please?请问有⼏位呢？2) Where would you prefer to sit?您喜欢坐在哪⾥？3) I’ll show you to y our table.我来为您领位。
4) This way, please.这边请。
5) Is this table fine? /How about this table?这张台如何？6) A waiter/waitress will come soon to take your order.服务员很快会来为您写菜单。
7) Do you have a meal voucher/ breakfast voucher?您有餐券/早餐券吗？迎接有预订的客⼈1) Do you have a reservation?请问您有预订吗？2) May I have your name ,please?请问您贵姓？3) We are expecting you.我们正恭候您的光临。
4) I’m afraid the table you reserved is not ready yet.恐怕您预订的餐位还没有准备好。
5) I’m afraid that we let another guest sit at your table since you did not arrive at the reserved time.因为您没有按照预订的时间来，所以我们将座位安排给另外⼀位客⼈了。
6) Would you mind waiting until it is free or would you prefer another table?您介意等会⼉吗？或者您去另外⼀桌好吗？请客⼈稍后1) We can seat you very soon.我们很快就会安排您⼊座。
餐厅服务员常用英语口语自助餐怎么说
餐厅服务员常用英语口语：自助餐用语指南餐厅服务员是餐厅的重要一员，他们需要善于运用英语口语与客人进行交流，为客人提供优质的服务。
在自助餐场合中，服务员需要掌握一些常用的英语口语，以便与客人实现有效的沟通。
以下是一些餐厅服务员在自助餐场合中常用的英语口语：迎接客人：•欢迎光临：Welcome to our restaurant.•请随意就座：Please have a seat wherever you like.•请问需要什么帮助：May I help you?点餐服务：•请问需要我们的帮助吗：May I help you with anything?•请问您要点些什么：What would you like to have?•是否需要饮料：Would you like something to drink?桌面清理：•请问您是否用完了：Have you finished your meal?•需要我帮您清理桌子吗：Can I help you clean the table?•请问是否需要切水果：Would you like me to cut the fruit for you?结账服务：•是时候结账了吗：Are you ready to pay the bill?•是否需要发票：Do you need a receipt?•感谢光临，希望您下次再来：Thank you for coming, hope to see you again.以上是在自助餐场合中，餐厅服务员常用的英语口语表达。
通过灵活运用这些口语，可以帮助服务员与客人更好地沟通，提升整体服务水平。
希望以上内容对于餐厅服务员提升英语口语能力有所帮助。
餐厅服务员常用英语口语
餐厅服务员常用英语口语在餐厅工作时，与客人交流是十分重要的。
作为一名服务员，掌握一些常用的英语口语可以帮助提升工作效率，更好地为顾客提供优质的服务。
以下是一些餐厅服务员常用的英语口语示例：接待客人1.问候客人–Good morning/afternoon/evening, welcome to our restaurant. 早上好/下午好/晚上好，欢迎光临我们的餐厅。
–Hi, how are you today? 嗨，今天您好吗？2.引导客人–May I show you to your table? 您让我带您到座位吗？–Please follow me to your table. 请跟我来到您的座位。
点菜过程1.介绍菜单–Here is our menu. 这是我们的菜单。
–Would you like to hear about our specials today? 今天的特色菜您想了解一下吗？2.询问客人–May I take your order? 我可以帮您点菜吗？–Are you ready to order or do you need more time to decide? 您准备好点菜了吗，还是需要更多时间决定？3.解释菜单–Our chef’s recommendation is the grilledsalmon. 我们厨师推荐的是烤鲑鱼。
–This dish is spicy, are you okay with that? 这道菜比较辣，您可以接受吗？提供服务1.上菜–Here is your dish. 这是您的菜。
–Enjoy your meal. 请慢用。
2.询问满意度–How is everything? Is everything to your liking?一切都还好吗？您喜欢吗？–Is there anything else I can get for you? 还有别的我能为您做的吗？结账离场1.送账单–Here is your bill. 这是您的账单。
接待外宾服务常用英语
接待外宾服务常用英语简介在现今世界日益全球化的背景下，国际间的交往和合作越来越频繁。
作为一个接待外宾的工作人员，能够流利地使用英语并熟悉接待外宾服务常用英语表达将极大地提升工作效率和服务质量。
本文将介绍一些接待外宾服务常用英语的表达方式，以帮助读者提升专业能力。
到达接待区在外宾到达接待区时，我们需要用英语表达出我们的欢迎之意和对他们的关注。
以下是一些常用的英语表达：1.Welcome to [地点]! （欢迎来到[地点]！）2.How was your trip? （旅途顺利吗？）3.Did you have a comfortable flight? （你的飞行是否舒适？）4.Can I offer you some refreshments? （要喝点什么？）5.Do you need any assistance with your luggage? （需要帮忙携带行李吗？）6.Is there anything else I can do for you? （还有什么我可以帮您的吗？）办理入住手续当外宾来到酒店或宾馆时，我们需要进行入住手续，以下是一些常用的英语表达：1.May I have your reservation details, please? （请问您有预订吗？）2.Could you fill out this registration card, please? （请填写这张登记卡）3.Could I have a copy of your passport, please? （请给我一份您的护照复印件）4.Would you like a smoking or non-smoking room? （您需要吸烟房间还是非吸烟房间？）5.Here is your room key. （这是您的房间钥匙）6.Breakfast is served from 7 am to 10 am. （早餐时间是从早上7点到10点）7.If you need any assistance during your stay, feel free tocontact our front desk. （如果您在逗留期间需要任何帮助，请随时联系我们的前台）宴请客人当外宾来到我们的餐厅或休息区，我们需要用英语表达我们的欢迎之意以及提供帮助。
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Receiving the Diners 接待客人
Unit 2 Receiving the Diners 接待客人
Conversation
A. Seating an individual diner
Hostess: Good afternoon, madam. Have you got a reservation?
Gueset: Yes, for 12:30.The name is Bush.
H: Yes, you’re welcome, Miss Bush.Could you follow we,please?How about the table near the window?
G: Oh, it’s quite good.It has a good view of the city.
H: Yes, take your seat, please.I’ll bring a menu for you right away.
B.Seating group guests
Waitress: Good evening, ladies and gentlemen.Welcome to our restaurant.Are you the members of the same group?
Guest: Yes, we are.We have a reservation in your restaurant.
W:Yes, your tables are over there.Would you please come this way?
G: Thank you.
G: I think so.
W: Please take your seats.Please sit at the same table for each meal.Just a moment, please. We’ll bring your food and drinks right away.
G: Miss, can I have Maotai?
W: Yes, but I’m afraid you’d have to pay extra for it.
G: Yes, I will. By the way, I want to try some famous dishes from your city. Can I ask for some?
W: Yes, CERTAINLY. Since you are group guests, we’ve arranged a set menu for you. If you want to have extra food, you should also pay extra for it.
G: Oh, I see. I’d be glad to do that.
W: Just a moment, please. Here is the menu. You can choose what you like from the menu. I’ll come around to take your orders a moment later.
G: Thanks a lot.
C. Seating the guests without a reservation
Waiter: Good evening, sir.
Guest: Gee! So busy here. Could you arrange us a table for two, please?
W: Do you have a reservation?
G: No, we don’t.
W: Well, I’m sorry, but I don’t think I can do much to help you for the moment. We’re filled up right now.
G: But we are leaving this city tomorrow morning. We’re to ld the food served here is tasty and delicious. you won’t have us leaving the city with a pity, will you?
W: Well, certainly not. But do you mind waiting?
G: We’d rather wait.
W: All right. Would you please wait in the sitting room or in the bar to have some drink? I’ll inform you as soon as there’s a table free.
G: That’s very kind of you to do so.
Useful Expressions
1. Have you made a reservation with us? 请问您在我们这儿有预订吗?
2. How many are you? A table for four? 请问几位?一张4人的餐位吗?
3. Would you like to sit by the window? 请问您是否喜欢坐在靠窗口的位子?
4. I’m afraid we don’t have a no-smoking section. 对不起，我们这儿没有无烟区。
5. I’m sorry, sir. We are fully booked at the moment. Would you mind coming back at 9:00p.m.? 对不起，先生。
我们现在已经满了。
您是否晚上9点再来?
6. Your dining coupons only include soft drinks. I’m afraid you have to pay extra for it. 你的餐券只包括软饮料，我想如果你要这个的话得额外付费。
7. May I suggest that you wait in the bar? 我建议您去酒吧等候，好吗?
8. I’m sorry, sir. The table has been reserved. There is a sign on it. 对不起，先生。
这张桌子有人预订了。
上面有标签。
Notes
1. Seat the diner, 引座。
西方人到餐厅用餐通常不可自己寻找座位，而由餐厅服务人员领座。
2. How about……可用what about来代替，about后面接名词。
这是口语常用句型，用于表达提议或询问对方提议的态度。
例如：G：I don’t like pork.
C: How about fish? Our Sweet and Sour Fish are very famous in this city.
3.So busy here.是“It is so busy here.”的省略。
Busy在这里是热闹、繁忙的意思。
如果客人说crowded(拥挤)就表示这里人太多，已经使他感觉不愉快了。
会话参考译文
A. 安排散客就座
领座员：下午好，小姐，您预订了吗?
客人：对，我订了12点半的餐位，我姓布什。
员：对，欢迎光临，布什小姐。
请走这边。
靠窗的那张餐位怎么样?
客：哦，相当好。
能看见城市的美景。
员：对。
您请坐。
我马上去把菜单拿来。
B. 安排团体客人就座
服务员：晚上好，女士们，先生们，欢迎光临我们餐厅。
你们是同一个旅行团的吗?
客人：是的。
我们在你们餐厅已经预订好了。
员：是的。
你们的餐桌在那儿。
请走这边。
客：谢谢。
员：这是你们的餐位，总共3张，从6号位到8号位。
怎么样?
客：很好。
员：请入席。
请你们每次用餐坐在同一张餐位上，请稍等，我们马上去把你们的食品和饮料拿来。
客：小姐，我可以要茅台吗?
员：可以的，但您得另外付费。
客：是的，我会付的。
顺便问一下，我想品尝一下这儿的名菜，我可以要一些吗?
员：当然可以。
因为你们是团体客人，我们已经替你们安排了套菜。
假如您想另外加菜的话，您也得额外付费。
客：哦，我明白了。
我会付费的。
员：请稍等。
这是菜单。
您可以从菜单上选你喜欢的菜。
我一会儿就来取点单。
客：多谢了。
C. 安排未预订客人就座
服务员：晚上好，先生。
客人：呀!真热闹，能给我安排一张两人的餐桌吗?
员：请问您有预订吗?
客：没有。
员：那对不起，我现在也没办法。
这会儿都挤满了。
客：可我们明天上午就离开这儿了。
我们是慕名而来。
听说这里的菜美味可口。
你不会让我们带着遗憾离开吧!
员：当然不会。
可是你们能不能等一会儿?
客：我们愿意等一会儿。
员：好的，请先到休息室等一会儿，或者到酒吧喝一点儿饮料。
一有空位，我会通知你们的。
客：您这样做真太好了。