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商务英语作文范文

商务英语作文范文

商务英语作文范文英文回答:As a business professional, I believe effective communication is the key to success in the business world. Whether it's negotiating deals, presenting proposals, or simply interacting with colleagues and clients, the ability to communicate clearly and confidently is essential.For example, in a recent negotiation with a potential client, I was able to secure a lucrative contract by effectively communicating the benefits of our product and addressing the client's concerns. By using persuasive language and providing concrete examples, I was able to convince the client that our product was the best choicefor their needs.In another instance, I had to give a presentation to a group of investors. I made sure to use clear and concise language, as well as engaging visuals, to effectivelyconvey the potential return on investment. As a result, the investors were impressed and decided to fund our project.In both of these situations, my ability to communicate effectively played a crucial role in achieving successful outcomes. It's not just about speaking fluently, but also about using the right tone, body language, and understanding the cultural nuances of the audience.中文回答:作为一名商务专业人士,我相信有效沟通是商业世界成功的关键。

bec写作求职信

bec写作求职信

bec写作求职信
尊敬的招聘团队:
首先,请允许我向您表示诚挚的谢意,感谢您抽出宝贵的时间来阅读我的求职信。

我是xxx,一名拥有xxx资历和xxx经验
的求职者,我相信我具备了符合xxx岗位要求的能力和素质。

在此之前,我曾在xxx公司担任xxx职位,负责xxx工作。


过这段经历,我积累了丰富的实践经验和专业知识,对于xxx
领域的工作有着深入的了解和熟悉。

我熟悉xxx相关的操作系统和软件工具,并能够熟练运用它们进行项目管理和数据分析。

我具备优秀的沟通能力和团队合作精神,能够有效地与团队成员协作,共同解决问题并达成目标。

我注重细节,能够细致入微地完成工作,确保项目的顺利进行。

同时,我具备较强的学习能力和适应能力,能够快速学习并掌握新知识和新技能。

我对xxx岗位充满激情和热情,希望能够有机会加入贵司,为其发展贡献自己的才能和力量。

我相信通过我的努力和奉献,我能够与团队共同成长,实现共同的目标和愿景。

最后,再次感谢您给我这次宝贵的机会,我期待着与您的进一步交流和合作。

如果有机会,我希望能够接受您提供的面试机会,向您展示我的能力和潜力。

我相信,在xxxx团队的帮助下,我能够发挥出更大的潜力,实现自己的职业目标。

再次衷心感谢您的关注和支持,期待能够尽快收到您的回复。

此致敬礼xxx。

BEC中级大作文

BEC中级大作文

大作文真题一: 题目讲解及范文首先我们来看商务报告的写作要求:◇You work in the Customer Services Department of a mail-order company. You have been asked to prepare a short report for your line manager about complaints.◇Look at the information below, on which you have already made some handwritten notes.◇Then, using all your handwritten notes, write your report.◇Write 120~140 words.题目解读根据商务信函中提到的“1事2人1材料5要点”提示信息归纳,我们可分析出该题中的“1事”为报告顾客投诉情况;“2人”:“你”是邮购公司客服部的员工,阅读者是“你”的顶头上司,即line manager,直译为“直线经理”;“1材料”是1月至3月的顾客投诉统计图表和对三个月投诉原因的百分比分析。

内容与形式内容方面,商务报告强调材料和手写要点缺一不可,比如报告中应当包括图表数据变化的特征,如2月投诉锐增,3月投诉减少,对应的手写要点1和2是对图表数据变化原因的分析,如2月投诉锐增是因为计算机系统崩溃,而3月投诉减少的原因是引入新的订货系统。

又如报告中应提到顾客抱怨的主要原因是投递时间过长,占总投诉的56%,而要点3、4和5是提出减少投诉的方法,如3月误投的减少;降低投递时间,内容可展开为增加投递员工或者更好地划分投递区域等;改进所投递产品的质量,重新选择产品生产公司等,这里需要一定的商务背景知识。

其实读者不难发现,BEC写作题目体现了提出问题、分析问题、解决问题的思路,在潜移默化地传递着解决商业实际问题的思考过程。

商务英语电子邮件写作格式及范文

商务英语电子邮件写作格式及范文

商务英语电子邮件写作格式及范文学商务英语的人很多英语口语张口就来,但在用英语写邮件的时候却始终不得要领,今天店铺在这里为大家分享商务英语电子邮件写作格式及范文,欢迎大家阅读!BEC商务英语电子邮件写作格式To:即这个e-mail发给谁,通常是接受者的电子邮件信箱。

From:即这个e-mail是谁发的,通常是发送者的电子邮件信箱。

CC: carbon copy 的缩写,愿意是用复写纸预写副本,在e-mail 中为“抄送”之意,即可同事把此邮件发给其他的人,有时也可写成copy to:。

Subject:即主题,也就是这封e-mail的主要内容是什么。

BEC商务英语电子邮件写作格式例子例1To:*****************From:***************CC:Suject:Pricing policy meetingHi Mike! We'll meet at 2pm tomorrow afternoon to discuss the pricing policy for our new product. Could you come and join us? please let me know ASAP.例2To:*****************From:*****************CC:Suject:Arranagement for a new employeeA new employee will join our company recently.please prepare a desk and a chair for him. Thanks!例3To:*******************From:**********************CC:Suject:Hotel ReservationHi Green! Please make suitbale hotel reservation for Mr. and Mrs.Smith from evening of July 18 through morning of July 23.reservation [rezə'veɪʃ(ə)n] n. 预约,预订;保留例4To:******************From:****************CC:Subject:Letter for ApplicationDear Mr. GreenI have seen your advertisement in the China Daily today and I would lik to apply for the post of sales manager.As you can see from my enclosed curriculum vitae, I have been working as a sales assistant for a large international company for more than ten years. I am very interested in this field and hope to develop my career in your company. I would be grateful if you could interview me at your convenience.I look forward to meeting you.Your sincerelyJohn LiuEnc.CVcurriculum vitae [kə'rɪkjʊləm] ['viːtaɪ] 履历(书);简历;BEC商务英语电子邮件写作常见符号@ at/ forward slash 斜线号\ backslash 反斜线号. dot 点,句点_ underscore 下划线- dash 破折号: colon 冒号BECEmail作文格式范文篇一subject: IntroductionDear Mr.Smith,This is to introduce Mr. Frank Jones, our new marketing specialist who will be in London from April 5 to mid April on business.We shall appreciate any help you can give Mr. Jones and will always be happy to reciprocate.Yours faithfully,Yang Ning尊敬的史密斯先生,现向您推荐我们的市场专家弗兰克·琼斯先生。

bec email memo 格式范文

bec email memo 格式范文

13th DecemberDear Sir or MadamWith regard to your concerns about the experience on the 1st December, I have now spoken to the servers and as a result I’m in a position to respond.Unfortunately, the operator who should be on duty at that day ate a plate of bad spaghetti for the dinner, and he was about to go to toilet when you made the booking. So he didn’t write down the information carefully, which made the desk clerk can’t find your booking record and the double-booking. I have reprimanded him severely and gave the punishment.The towels in the bathroom needn’t to change due to the disinfection cabinet in every room just at the corner in the bathroom. The cabinet can clean the towels automatically and immediately as long as you put the towels in it. This is a special device in our hotel.Following this letter, I’d like to suggest that we’ll give you 60% discount of your next coming. Let me express my sincere apology.Y our sincerelyJackManager of the hotelMemoTO:FROM:DA TE:SUBJECT:BODY:Emailtelephone me back quicklyHI Mr KayI recieved your message about next weeks brand development meeting. I'm happy to tell you that I'll participate.Please find attachment the latest proposal from ScentAir.I look foward to seeing you.YOURS sincerelyMe。

bec作文求职信

bec作文求职信

bec作文求职信
尊敬的招聘委员会成员:
我是XXX,现在就读于XXXXX,即将毕业。

我写信是希望
加入贵公司,应聘XXXXX职位。

在大学期间,我通过实习和课外活动积累了丰富的工作经验和技能。

我曾在XXXX公司参与市场调研工作,负责收集数据
和分析市场趋势,为公司提供了有价值的信息和建议。

在这段实习经历中,我学会了如何有效地收集和整理信息,如何分析和解读数据,以及如何与团队合作共同完成项目。

这些经验让我对市场营销领域有了更深入的了解,也锻炼了我的沟通能力和团队协作精神。

除了实习经历,我还积极参与各类课外活动,担任过多个社团的干部职务。

在这些活动中,我学会了如何组织活动并协调团队,培养了我的领导能力和组织能力。

我相信这些能力和经验将会使我在工作中更加出色,能够胜任相关职位。

我对贵公司的发展方向和企业文化非常认同,相信我将会融入其中并为公司的发展做出贡献。

我希望能够有机会加入贵公司,与优秀的团队共同努力,实现共同的目标。

在此,我诚恳地希望能够获得面试的机会,与您进一步交流。

我相信我将会是贵公司的理想人选,期待能够为贵公司开拓更广阔的领域。

谢谢您花时间阅读我的求职信。

期待能尽快收到您的回复。

此致,
敬礼
XXX。

商务英语bec图表描述作文范文

商务英语bec图表描述作文范文

商务英语bec图表描述作文范文全文共3篇示例,供读者参考篇1Title: A Comprehensive Guide to Writing BEC Chart Description Essays in Business EnglishIntroductionBusiness English is an essential part of any profession, and being able to effectively describe data in charts, graphs, and tables is crucial in the business world. In this guide, we will provide you with tips and examples on how to write BEC chart description essays effectively.Understanding the BasicsBefore you start writing your chart description essay, it is important to understand the basics. Make sure you are familiar with the types of charts commonly used in business settings, such as bar charts, line graphs, pie charts, and tables. Also, be sure to recognize the key components of a chart, including titles, labels, and legends.Structuring Your EssayWhen writing a BEC chart description essay, it is important to follow a clear and logical structure. Start by introducing the chart and providing some context. Next, describe the main trends or key findings in the data. Finally, conclude by summarizing the key points and implications of the chart.Language and PresentationWhen writing your essay, use clear and concise language. Avoid using jargon or technical terms that may be unfamiliar to your audience. Be sure to use appropriate grammar and punctuation. Additionally, consider using visuals such as bullet points or numbered lists to make your essay easier to read.Example BEC Chart Description EssayNow, let's look at an example of a BEC chart description essay:Title: Sales Performance in Q1 2021IntroductionThe chart below displays the sales performance of our company in the first quarter of 2021. The data represents the total sales revenue generated by each department over athree-month period.Main TrendsOverall, the chart shows a positive trend in sales performance across all departments. The sales revenue increased steadily throughout the quarter, with a significant peak in March. The Marketing department had the highest sales revenue, followed by Sales and Finance.ImplicationsThe strong sales performance in Q1 2021 is a clear indication of the effectiveness of our marketing strategies and the dedication of our sales team. Moving forward, we should continue to focus on these areas to drive further growth and success for our company.ConclusionIn conclusion, the sales performance in Q1 2021 demonstrates the resilience and dedication of our team in driving revenue growth. By leveraging our strengths in marketing and sales, we can continue to achieve success in the future.ConclusionIn conclusion, writing BEC chart description essays is an important skill for professionals in the business world. Byfollowing these tips and examples, you can effectively describe data in charts and graphs, and communicate key findings to your audience. Practice writing chart description essays regularly to improve your skills and enhance your business English communication abilities.篇2Business English BEC Chart Description EssayIntroductionIn today's globalized business world, effective communication is crucial for success. With the rise of international trade and multinational companies, the ability to present and interpret data using charts and graphs is a valuable skill in the workplace. In this essay, we will examine the importance of chart description in business English, specifically focusing on the Business English Certificate (BEC) exam.The BEC exam is designed to assess candidates' ability to communicate in English in a business context. One of the key components of the exam is the Writing section, where candidates are required to interpret and describe data presented in charts, graphs, and tables. By mastering the skill of chartdescription, candidates can demonstrate their proficiency in both English language and business communication.Types of Charts in BECIn the BEC exam, candidates may encounter a variety of charts, including bar charts, line graphs, pie charts, and tables. Each type of chart serves a different purpose and requires a different approach to description.- Bar Charts: Bar charts are used to compare data across categories or time periods. When describing a bar chart, it is important to highlight the key trends, similarities, and differences in the data.- Line Graphs: Line graphs are used to show trends over time. When describing a line graph, candidates should focus on the overall trend, peaks, and troughs, and any significant changes in the data.- Pie Charts: Pie charts are used to show the distribution of a whole into its parts. When describing a pie chart, candidates should focus on the percentages of each category and any patterns or trends in the data.- Tables: Tables are used to present data in a structured format. When describing a table, candidates should summarizethe key information and identify any relationships or patterns in the data.Tips for Describing Charts in BECTo excel in the chart description task in the BEC exam, candidates should follow these tips:- Analyze the data: Before describing a chart, candidates should take a few moments to analyze the data and identify the key trends, similarities, and differences.- Use appropriate language: When describing a chart, candidates should use a mix of descriptive language (e.g., increase, decrease, rise, fall) and numerical data (e.g., percentages, figures) to convey the information accurately.- Structure your description: A well-structured description should include an introduction of the chart, a summary of the key trends, and a conclusion highlighting the main points.- Practice regularly: To improve their chart description skills, candidates should practice regularly by describing different types of charts and graphs.Sample BEC Chart DescriptionTo illustrate the importance of chart description in business English, let's consider a sample bar chart presenting the sales performance of a company over the past year:The bar chart above shows the monthly sales performance of XYZ Company from January to December 2021. Overall, sales steadily increased from January to July, with a peak in March, before declining in the second half of the year.In January, sales were at $100,000, and they gradually increased to $150,000 in March, marking the highest point in the year. However, sales saw a slight dip in April, before picking up again in May and June.From July onwards, sales began to decline, reaching a low point of $80,000 in December. The biggest drop in sales was observed in November, followed by a slight recovery in December.In conclusion, the bar chart highlights the seasonal variation in sales performance, with peaks in the first half of the year and dips in the second half. This analysis can help XYZ Company identify trends and make strategic decisions to improve their sales performance in the future.ConclusionIn conclusion, chart description is a valuable skill in business English that can help candidates communicate effectively in a business context. By mastering the art of interpreting and describing data in charts and graphs, candidates can demonstrate their proficiency in both English language and business communication. Through regular practice and following the tips outlined in this essay, candidates can improve their chart description skills and excel in the BEC exam.篇3Title: Analysis of BEC ChartIntroductionBusiness English Certificate (BEC) exams require candidates to interpret and analyze business-related charts, graphs, and other data. In this essay, we will examine a sample BEC chart and provide a detailed description of its content.Description of the ChartThe chart below represents the annual revenue growth of a company over a five-year period.Year Revenue Growth (%) 2016 8% 2017 10% 2018 12% 2019 15% 2020 20%Analysis of the DataFrom the chart, we can observe a consistent increase in the company's revenue growth each year. In 2016, the revenue growth was at 8%, which then increased to 10% in 2017, 12% in 2018, 15% in 2019, and finally peaked at 20% in 2020. This indicates a positive trend of growth and success for the company.The significant jump in revenue growth from 2019 to 2020, from 15% to 20%, suggests that the company implemented successful strategies or introduced new products/services that led to a boost in revenue. This could have involved expanding into new markets, improving customer retention, or streamlining business processes.Implications for the CompanyThe chart's data highlights the company's strong performance and potential for further growth. With a consistent increase in revenue growth over the years, the company is likely to attract investors, expand its market reach, and enhance its competitive position in the industry.The company's success in achieving a 20% revenue growth in 2020 could lead to opportunities for further expansion andinnovation. It could consider investing in research and development, launching new products, or entering new markets to capitalize on its growth momentum.ConclusionIn conclusion, the BEC chart provides valuable insights into a company's revenue growth over a five-year period. By analyzing the data, we can identify trends, patterns, and opportunities for the company to capitalize on its success and achieve continued growth in the future. This exercise demonstrates the importance of data analysis and interpretation in making informed business decisions.。

bec商务英语写商业邮件的范文

bec商务英语写商业邮件的范文

bec商务英语写商业邮件的范文Dear Mr./Ms. [Recipient's Name], I hope this email finds you well. I am writing to follow up on our recent conversation regarding the potential collaboration between our companies.After our discussion, I have carefully reviewed the proposal and have come up with a detailed plan for how we can move forward in a mutually beneficial partnership. I believe that by combining our resources and expertise, we can create significant value for both of our organizations.Firstly, I propose that we schedule a meeting to further discuss the specifics of the partnership. This will provide us with an opportunity to clarify any outstanding questions and ensure that we are aligned in our objectives. Additionally, it will allow us to establish a timeline for the implementation of the partnership.In terms of the scope of the collaboration, I would like to suggest that we focus on [specific area of collaboration, e.g., joint marketing efforts, product development, etc.]. I believe that by concentrating our efforts in this area, we can maximize the impact of our partnership.Furthermore, I have outlined a preliminary roadmap for how we can work together to achieve our goals. This includes key milestones, responsibilities, and KPIs that we can use to measure our progress. I am confident that by following this plan, we can ensure that our partnership is a success.I am eager to hear your feedback on these proposals and to discuss the next steps. Please let me know a time that works for you to meet and continue our conversation.Thank you for considering this opportunity, and I look forward to the possibility of working together.。

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BEC范文精选Model memo (1)From: Publicity OfficerTo: Managing DirectorSubject: Visitor from DenmarkDate: 13/9/2005On 15 November Ms Anita Trosborg, Design Director of the Tivoli Design consortium of Copenhagen is paying a visit to our offices.I would like to ask whether you are likely to be in that morning. If possible I would like to bring Ms Trosborg to see you for a brief meeting, probably ten minutes or so, just to make contact. Would 11.45 be OK? Please let me know as soon as possible if it is inconvenient.Thanks.SarahModel memo (2)From: The Managing DirectorTo: All Office StaffDate: 25th November 2005As a result of the productivity survey carried out in the factory, more rapid and efficient ways of operating are now being applied. In the factory, productivity has been increased by over 50 per cent. The management intends to apply these same methods to office staff in order to reduce costs. Our company must adapt in a competitive world. We aim to find ways of avoiding unnecessary acti ons by all staff. We therefore propose to pay a month’s extra salary to any person who, in the management’s opinion, has put forward the most practical suggestion to improve a particular office routine. All suggestions should be sent to the MD’s office bef ore the end of next month.Model Fax (1) Placing OrdersTo: Alpha MarineFrom: SunWorld PowerboatsWe wish to order TWO of your stainless steel anchors:Product Number 3456: 120 kg stainless steel anchor at a price of £135 including delivery.Please confirm by return that these are available from stock and let us know when we can expect delivery.Yours sincerely,Model Fax (2) Filling OrdersDear Mr. Greene,Thank you very much for your order for two PB 5000 vessels with stainless steel anchors. I can confirm that the total price for the two vessels will be $187,850 CIF, as stated in our quotation number 0067. This sum is payable by irrevocable Letter of Credit confirmed on T_ bank and valid for 90 (ninety) days from the date of your order.I can confirm that the two vessels will be shipped in 40-foot open top containers from our factory on 23 August. Passage has been reserved on m/v Caribbean Star to Puerto Limon where the containers will be unloaded on 10 or 11 September.A proforma invoice is being sent to you by airmail today.Again, thank you for your order. If you have any queries please contact me.Yours sincerely,Model Fax (3)Anita TrosborgDesign DirectorTivoli Design ConsortiumBerstorffsgade 19,DA-1577 Copenhagen,DenmarkFax: +(45) 56 39 42 38 Date: 3 October, 2005Dear Anita Trosborg,We thank you for your enquiry concerning your prospective visit here. I am writing to say that it would be convenient for you to visit our office on 15 November, from 11.30. I have arranged a brief meeting with our managing director and then a meeting and possibly lunch with our design manager after that.I hope you will find the time convenient. If so, please confirm as soon as possible.We look forward to your reply..Yours sincerely,Sarah BoxterPublicity OfficerModel Letter (1)Dear …………,You asked for some information about this company.Although Hyundai is well known for its car manufacturing, in fact Hyundai Motor makes up only 21% of the business. The company originated in 1947.The company manufactures engineering products including ships. But in addition the Korean based company has many construction contracts overseas. Most recently Hyundai has been engaged in Siberia developing that country’s natural resources.We do not have information available concerning Hyundai’s company structure and workforce, but a look at its range of products which cover semiconductors, heavy equipment and petrochemicals, among others, shows that it is a large company.It is one of the most successful companies in Korea and is well prepared for the challenges which the future poses.If you have any further questions, please get in touch with me.Yours sincerely,Model Letter (2)444 Prince Rupert Avenue,62008 Hentzau, RuritaniaTELEPHONE 77 1473 88999 (8 lines)FAX +77 1473 889765http://www.broadway.ranameand addressof supplier3 November 2005Dear Sirs,Lightweight batteriesWe are the manufacturers of BROADW AY delivery vehicles and electric vehicles for disabled people. Our company is a subsidiary of Broadway International Inc. of Portland, Oregon. We are seeking an alternative supplier of lightweight batteries to power our vehicles. As far as we are aware you do not have a local distributor of your products in this country.A full specification of our requirements is given on the attached sheet.Quantity required: 4,800 unitsDelivery: by 15 January 2005Please quote us your best CIF price, giving a full specification of your product and shipping date.We would need to have samples of the batteries to test in our laboratories before placing a firm order.We usually deal with new suppliers on the basis of payment in our currency by confirmed 60-day irrevocable letter of credit.If our laboratory tests are satisfactory and you can provide us with a good price and service, we will be happy to place more substantial orders on a regular basis.We look forward to receiving an early reply to this enquiry,Yours faithfully,Fred NorthFred A. NorthBuying ManagerEnclosed: specification and technical brochureModel Letter (3) Answering EnquiriesDear Mr Perez,Thank you very much for your enquiry about AntiSpy Products.I am pleased to inform you that we do supply a portable listening device detector: the AntiSpytm CJ 4000P is a battery – driven device which will detect any eavesdropping devices within 20 feet. It is very compact, looks just like a Walkman and costs only $359. For an order of five or more items we are happy to offer you a rebate of 20%, making the price per item $287.20. All our prices include shipping by air. I can also confirm that this product is available from stock at this time.If you would like to see a copy of our complete 120pp catalog this is available for $50 – which is refundable when you place an order. However, if you decide to order one of our CJ 4000Ps a free catalog will be included with your order.Yours sincerely,Model Letter (4) To a CustomerDear Mr Stafford,Re: Your order #767 999 for ten CX 99 processorsI am sorry to inform you that we have been unable to process this order and I am retuning it to you for your attention.There has recently been an upgrade of the CX99, now renamed the CX99GT, which significantly enhances its performance and reliability. Unfortunately, this upgraded product carries with it a price increase to $145.75 per item. The original version is no longer available. Prices of equipment and specifications are constantly changing and these are not always reflected in our advertisements, which are prepared some months before they appear in the press.We consider the new product to be well worth the extra money.Please let us know if you wish to proceed with the order at the new price. If you would like more information, do please call me.I look forward to hearing from you.Yours sincerely,Model Report (1)FROM: Personnel Manager Division ATO: Managing DirectorDA TE: 16 May 2002SUBJECT: Proposed installation of clocking – in machines1. Following your memorandum of 27 April we carried out a small study of staff views in three selected departments to see how the arrangements of breaks had been working. I here summarize the results:a) 65% office workers found the present break arrangements satisfactory;b) 25%would be in favour of a shorter lunch break and finishing earlier.2. It is too early to say definitely how many machines would be needed. But at least one for every divisional office seems a reasonable estimate.3. I also asked my personnel officers about the saving of time. They think that an improvement in time-keeping could be made.4. The staff’s reaction to the idea was not very encouraging. In the survey we carried out only 15% said they would be in favour of using clocking-in machines. If they had the choice they would prefer not to use them.5. You also asked for my views on how to deal with the union. I had a meeting with the chief union representative. I mentioned that in some departments the lunch break was lasting a lot longer than is actually allowed. The representative’s answer was not very helpful. She said the union would always insist on the lunch break being left as it is. There is a point beyond which no negotiation would be possible without asking all the union members in the company their opinion.In conclusion, it seems important to draw the Board’s attention to possible difficulties which the rapid installation of clocking-in machines could bring. We need to discuss the problem a little longer and with more people before taking any action, it would seem.Model Report (2)From the Chief Executive OfficerDELTA TOOLSSouthford SF4 HK3Vance BallardEuropean Regional DirectorDelta Tools Inc.MonsstraatBrusselsBELGIUMDear Mr Ballard,Problems at Southford PlantYou asked for a brief report concerning the recent events at the Southford plant.We have consulted the files and spoken to relevant members of the higher management and thus feel able to provide an explanation for the breakdown reported in the press on 17 May of this year. The cause of the breakdown was very simple. The handling equipment used to deliver the components to the assembly line has been known to be in need of an overhaul for the past six months.The plant has been working to full capacity to finish the American orders according to schedule. As you know, we had commissioned a study by Industrial Research Consultants. They submitted their report on April 5.In it they warned that there was not enough space available to store sufficient components. Theyalso recommended expanding the present two-shift system to a three-shift one.We had decided to install a fully automated robot system. However, at the same time it was clear to our production director that with the present maintenance staff we would not have sufficient staff available if big problems were to arise. The firm has been advertising for maintenance engineers for some weeks. We were still only working a two-shift system so that the machines were not getting the necessary cover.We all agree that the breakdown was extremely unfortunate and yet we must admit that, under the circumstances, it was not entirely unexpected.We now believe that we have managed to sort out the major problems which we had been having with the conveyor equipment. And also when the new robots are installed in September, we feel certain that such problems will become a thing of the past. Added to this the fact that the personnel department has been successful in recruiting some highly qualified maintenance staff makes us confident that a repetition of the events of 17 May now seems entirely unlikely.Sincerely,Hank CruyffHank Cruyff。

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