电商10本 英语口语对话训练

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跨境电商英语口语交际大全

跨境电商英语口语交际大全

跨境电商英语口语交际大全Cross-Border E-commerce English Communication Guide.1. Introduction.Cross-border e-commerce has revolutionized the way businesses operate globally, enabling merchants to reach a wider audience and customers to access a diverse range of products. English, being the lingua franca of international business, plays a crucial role in successful cross-border transactions. This guide aims to provide a comprehensive overview of essential English phrases and expressions commonly used in cross-border e-commerce communication.2. Establishing Contact.Greeting: "Good day! I am interested in your product [product name]. Could you please provide more details?"Responding to Inquiry: "Thank you for your interest.Yes, we do have [product name] in stock. Would you like to know about its specifications, pricing, or shipping details?"3. Negotiating Prices.Inquiry for Discount: "I noticed that the price is higher than some of your competitors. Is there any room for negotiation?"Offering Discount: "We understand your concern. As a first-time customer, we can offer you a [percentage] discount on your purchase."Counter-Offer: "Thank you for the offer, but I was hoping for a bigger discount. Is that possible?"4. Discussion on Payment Methods.Payment Inquiry: "What payment methods do you accept for cross-border transactions?"Payment Options: "We accept PayPal, credit cards, and wire transfers. Which one would you prefer?"Payment Confirmation: "I have made the payment. How can I confirm that it has been received?"5. Shipping and Delivery.Inquiry on Shipping: "How long does it usually take for the product to reach [destination]?"Shipping Details: "It usually takes about [number] business days for delivery to [destination]. We use reliable shipping partners like DHL or UPS."Tracking Information: "Once your order is dispatched, you will receive a tracking number via email. You can use this number to track your package online."6. Handling Queries and Complaints.Product Query: "I have a question about the [productname]. Could you please clarify its [specific feature or usage]?"Responding to Query: "Certainly! The [product name] features [specific feature or usage details]. If you have any further questions, please feel free to ask."Complaint Handling: "I am sorry to hear that you are not satisfied with your purchase. Could you please tell me what the issue is?"Resolution Offer: "We apologize for the inconvenience. We can either replace the product or refund your money. Which one would you prefer?"7. Follow-Up and Customer Service.Post-Purchase Follow-Up: "Thank you for your purchase. If you need any assistance with the product, please don't hesitate to contact us."Customer Service Inquiry: "I need help with [specificissue or concern]. Could you please assist me?"Providing Assistance: "I'm sorry to hear about your issue. Our team will investigate and get back to you as soon as possible with a solution."8. Closing the Transaction.Confirmation of Order: "Thank you for confirming your order. It will be dispatched within the next [number] business days."Thank You Message: "Thank you for shopping with us. We hope you enjoy your purchase. Have a great day!"9. Conclusion.Cross-border e-commerce transactions require a high level of communication skills, especially when dealing with customers from different cultures and backgrounds. Mastering the essential English phrases and expressions covered in this guide will help merchants and customersnavigate the nuances of international business transactions smoothly.。

购物常用的英语口语情景对话

购物常用的英语口语情景对话

购物常用的英语口语情景对话(经典版)编制人:__________________审核人:__________________审批人:__________________编制单位:__________________编制时间:____年____月____日序言下载提示:该文档是本店铺精心编制而成的,希望大家下载后,能够帮助大家解决实际问题。

文档下载后可定制修改,请根据实际需要进行调整和使用,谢谢!并且,本店铺为大家提供各种类型的经典范文,如工作报告、致辞讲话、条据书信、合同范本、规章制度、应急预案、心得体会、教学资料、作文大全、其他范文等等,想了解不同范文格式和写法,敬请关注!Download tips: This document is carefully compiled by this editor. I hope that after you download it, it can help you solve practical problems. The document can be customized and modified after downloading, please adjust and use it according to actual needs, thank you!Moreover, our store provides various types of classic sample essays, such as work reports, speeches, policy letters, contract templates, rules and regulations, emergency plans, insights, teaching materials, essay encyclopedias, and other sample essays. If you want to learn about different sample formats and writing methods, please pay attention!购物常用的英语口语情景对话英语口语是被外国人民普遍应用的口头交流语言形式。

有关网上购物的英语对话

有关网上购物的英语对话

有关网上购物的英语对话网上购物作为一种新的购物渠道,由于它具有提供丰富商品信息,突破时空限制,低成本、实时与全世界消费者沟通,实现个性化营销,实时配送数字化商品等优势,发展非常迅速。

下面是店铺带来的有关网上购物的英语对话,欢迎欣赏!有关网上购物的英语对话篇1Z:董杰,你的手机是从网上买的吗?Z: Dong Jie, did your mobile phone buy from online?D:是啊,网购十分方便,你可以买到所有你想要的,而且他们会将商品送到你家或者是其他你希望的地方.D: Yes, online shopping is very convenient, you can buy all things you want and they will send goods to your home or other place wherever you want.Z:哇,这的确很棒。

Z: Wow, this is really great.D:是的,除此之外,网上购物比在商场你买东西要便宜很多。

D: Yes, in addition , online shopping is a lot cheaper than what you buy from the mallZ:啊,那可真是一个精明的购物方式啊,那你认为网购有什么缺点呢?Z: Oh,shopping is really a smart way. What are the disadvantages of online shopping you think ? D:恩,网购最大的不足就是你不能看到真实的商品。

我们只能看到商品的图片和相关的介绍。

如果是买衣服或鞋子的话也不能试穿。

有时你会收到不合身的东西。

D: Well, the biggest shortage of online shopping is you can't see the real goods. We can only see the pictures of goods and the related introduction. If you buy clothes or shoes ,you also can't try it on. Sometimes you will receive them doesn't fit.Z:我同意你的说法,有什么解决办法吗?Z: I agree with you, what's the solution?D:现在你收到不满意的货物是可以退货的。

商务英语口语对话练习

商务英语口语对话练习

商务英语口语对话练习概要这份文档旨在提供商务英语口语对话练的一些示例,帮助读者提升他们在商务环境中的英语口语能力。

对话示例对话1: 电话会议中介绍自己A: Good morning, everyone. This is Anna Johnson speaking.A: Nice to meet you too, Mark.C: Good morning, Anna and Mark. This is Sarah Thompson from ABC Corporation.A: Good morning, Sarah. Nice to have you on the call.对话2: 面试中询问薪资待遇A: Thank you for considering me for this position. Could you please provide some information on the salary range for this role?B: Sure. The salary range for this position is between $50,000 and $60,000 per year, depending on your experience and qualifications.A: Thank you for the information. Is there any room for negotiation within this range?B: Yes, there is some flexibility within the range. We can discuss it further during the next round of interviews.对话3: 商务旅行中预订酒店B: Of course, sir. May I have your name and the dates of your stay?A: My name is John Smith. I will be arriving on the 10th of May and departing on the 15th of May.B: Thank you, Mr. Smith. We have several options available. Can you please let me know your preferred location and any specific requirements?A: I would prefer a hotel near the city center, and a room with a king-sized bed would be great.B: Alright, let me check our availability. I will get back to you shortly with some options.结论这些口语对话示例可以帮助读者练习商务英语口语,从而在商务场景中更加自信和流利地进行沟通。

商务英语口语对话

商务英语口语对话

商务英语口语对话莱司特:正如你所知,FastTrek 20xx 预定在下个月推出。

我想我们已经解决了全部琐碎的问题。

Helen:Great. That's vital. Quality is the focus of the ad campaign. The boards must work well if they're going to be the cash cow we want them to be.海伦:太好了。

那很重要。

品质是广告活动的焦点。

假如要让这些适配卡如我们所要的成为摇钱树的话,就不能出乱子。

Lester:Let's go over our promotion plans again.莱司特:我们再看一遍我们的促销打算。

Helen:OK. We have six major retailers running demonstrations at most branches. And our exhibition team is already on the road setting up for computer shows.海伦:我们有六家主要的零售商在大部分的分店做展现。

而且我们的展现队伍已经为计算机展在起跑了。

Lester:Good. What about print and radio?莱司特:很好,那印刷品和广播呢?Helen:We've taken out fullpage ads for two large trade magazines. And more important, our press releases have been well received.海伦:我们在两家大的商业杂志刊登了全版广告。

更重要的是,我们的新闻稿已经全被接受了。

Lester:Any larger ads?莱司特:有再大一点的广告吗?Helen:Yes. We're putting the same fullpage ad in the Sunday edition of three major newspapers.海伦:有的。

有关网上购物的英语对话阅读

有关网上购物的英语对话阅读

有关网上购物的英语对话阅读所谓英语情景对话,即教师创设逼真的社会交际情境,让学生积极参与其中,培养学生的交流习惯,训练学生的口语表达能力,提高其英语交际能力的一种重要教学方式。

店铺整理了有关网上购物的英语对话,欢迎阅读!有关网上购物的英语对话一A:Do you shop online often?你经常在网上购物吗?B:Every so often. It is very convenient and the price is lower than in stores.经常啊!那样很方便而且价格要比商店的要便宜。

A:Are there many things online?网上有很多东东吗?B:Books, cosmetics, daily necessities, even large electrical appliance can be ordered from online-stores.书籍、化妆品、日常用品、甚至个头大的电器都可以从网上订购的。

A:Incredible. I really want to survey the on-line virtual supermarket.难以置信。

我真想去网络虚拟超市里逛逛呢。

B:Even you can bargain with the owner of one on-line store, although he or she provides 'But It Now' prices.甚至你还可以和网店老板砍价的,即使他已经开出了“一口价”。

A:What are the disadvantages of on-line shopping?那么网上购物有没有缺点呢?B:Some provide wrong pictures for the goods, so many buyers are deceived.有些人在网上提供商品的虚假照片,故此很多人都受骗了。

电子商务人员英语面试对话

电子商务人员英语面试对话

电子商务人员英语面试对话Z: This is Zhao *** speaking. Who is that?I: This is Thomas Watt, the manager of The E-Commerce Transactions Company in Singapore. I want to talk with you for a while in order to make a decision concerning your application.Z: Im glad to receive your phone. Im too happy to answer your questions as well.I: To begin with, I wonder if you have any plan to go abroad to continue your students. Your CV says your score on GRE is 2320 points. As far as I know you can be easily admitted by a foreign university as a graduate student with such a high score.Z: Frankly speaking, Ive got an admission notification from Stanford University. Unfortunately Im denied any scholarship since the competition for humanities students scholarship is e*tremely acute. Without any financial aid, I cant get a student visa. Now Ive decided to begin work after my graduation. So you can set your heart at ease.I: As a major of international business, what courseshave you taken?Z: Ive taken such main courses as International Marketing, International Business Management, Foreign Trade Practice, Foreign Trade Correspondence, Foreign E*change, International Law of Commerce, English for Business Communication, etc.. What interests me most is E-Commerce and computer.I: Great! What is E-Commerce then?Z: In a broad sense, E-Commerce is a revolution of traditional business. It conducts online business data interchange activites, chiefly based on digital information technology. Specifically speaking,E-Commerce means business transactionas among parties involved in electronic manners.I: What are electronic manners made up of?Z: They include electronic data interchange, electronic payment devices, electronic order system, E-mail, electronic notice system, network, fa* and intelligence card, and so forth.I: Can you tell me some benefits of E-Commerce?Z: Certainly. The remarkable benefit of it is to shorten the distance between production and consumption.Commonities can come into the hands of consumers directly or with fewest intermediate links at cheap prices. E-Commerce makes transactions much simpler. I: What plays a key role on E-Business system?Z: E-Business system entails producers, stores, consumers, monetary organs and government department. In this system, it is the computer network technology that plays a key role. The fast growing internet has provided a platform for E-Business to e*ist. The numerous users of the internet are so called suppliers, purchasers or middlemen of E-Business.I: After all, E-Commerce is a new venture. You may encounter some difficulties and obstacles or even risks in your future work. What basic principle do you apply to your life?Z: There is no royal road to ones life. We must have an unyielding spirit. In time of success, Ill never be conceited. And in time of failure, Ill by no means lose heart. As a young man, I must be creative and aggressive. I: You are right. Ok. so much for you. Have you any questions?Z: Yes, May I know the matter of remuneration.I: Well give you a yearly salary of fifty thousand yuan, plus 1% commission on all sales. Lets stop here. Ill bring you a contract of employment when I go to Beijing in two weeks.Z: Thank you for your phone call, Mr . Watt, and for your decision of employing me. See you in Beijing then.。

表达网购的英语情景对话

表达网购的英语情景对话

表达网购的英语情景对话
英语是我们生活非常有用的一样东西,小编今天跟大家分享一下有关有网购的英语对话,欢迎大家阅读,仅供参考
英语口语
John:I want to buy several books, but I've been too busy.我想买几本书,可是一直没有时间。

Lily:If you want, we can shop online together. I want to buy a C 0
john:
i want to buy several books, but i've been too busy.
我想买几本书,可是一直没有时间。

lily:
if you want, we can shop online together. i want to buy a cd.
如果要买,我们可以一起在网上买。

我要买张cd。

john:
i've never shopped online before. how do you go about doing so?
我从没在网上买过东西。

你怎么买?
lily:
it's very simple. we need to register at a trusted retailer website and then follow their instructions for making purchases.
非常简单。

在有信誉的经销商网站上注册,然后按照提示购买。

john:
how do you pay?
怎么付款呢?。

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T opic one (请修改,偏短了)A: Hello! MaryB: Hi! LucyA: What are you doing now?B: I am listening to an English songs.A: What song?B: Y esterday once more.A: Oh? What’s your favorite music types and why?B: Classical music. Because it can let me feel relaxed, and you?A: I like classical music too, but I also like rock music. It makes me excited.B: Y eah, different people like different kinds of music. It is important to find what music types they like.A: I agree with you. Bye-bye.B: Good bye.T opic twoB: Hello, this is B speaking.A: Hello, B, this is A. Do you have spare time on Sunday?B: Y es, I do. What’s up?A: I want to invite you to watch a movie with me.B: Which movie?A: I have two tickets for Star W ars.B: Star W ars? I really appreciate it. How do you get the two tickets?A: Do you remember I have a friend who works at the “Pepsi Company”.B: Certainly, she works at the “Pepsi” headquartersA: Y eah, so she can get the two tickets.B: It’s really kind of her.A: If she has time I should invite her to have a gathering with us.B: Good idea. Whatever, I will go with you.A: OK, I’ll see you then.T opic threeB: Hi, A. you are the best English speaker in our class. Can you give me some advice on how to improve my English speaking?A: Sure. It’s my pl easure. First, you should speak more.B: But I am afraid of speaking English in front other people .A: Y ou should believe yourself.B: OK, I will try my best to do it. Is there anything else?A: Listen and read more.B: Why should I do listening and reading practice?A: If you listen and read more, you can make yourself understood, and become more confident.B: I am afraid I can not insist.A: I will help you. D on’t be so afraid.B: It is very kind of you.A: Y ou are welcome. Here is my telephone number, call me anytime.B: Thanks!T opic fourA: Hi, what are you reading about? May I have a look?B: Definitely. It’s just a brochure. Here you are.A: Oh, look, there are so many useless ads. What a disgustful thing!B: Disgustful? Why do you feel that?A: Y ou know, after opening a book, I would devote myself to the content. But there are numbers of ads disrupt my mind, which makes me feel disappointed and tired.B: As for me, some ads are attractive and fascinating. For example, the ad of coke, “Things go better with coke.”A: W ell, a piece of ad usually would be continually broadcasted several times. I’m really fed up with it.B: I think ads are useful in our daily life, to some degree. W e can buy suitable things according to what ads said, which will save our time. W e can buy what we love most among so many similar products.A: What you have said is reasonable. But you cannot deny that because of ads, the prices of goods become higher.B: What do you mean by saying that the price of goods becomes higher?A: What I mean is that company spends too much on advertising. More advertising means higher costs to consumers.B: Oh, I got it.T opic fiveA: John, what’s the matter with you?B: W e will have an exam tomorrow in my physics but I’m afraid I’ll fail it.A: Have you been studying for the exam?B: Y ou know, I am always learning by myself. I knew the answer before I stepped into the exam room.A: What happen then?B: It seems that I’m a dumb person. Once I look at the paper, my mind goes blank.A: I could hardly believe it.B: But it’s true. All I can hear is a buzzing sound, the words blur on the page, and I can’t think .And…A: And what?B: And I lose all the hope.A: Oh, I am sorry to hear that. But anyhow, you have to face the problem and avoid the same thing happening again.B: Y ou are right. But what can I do?A: Maybe you can ask Prof. W ang for advice.T opic six(请修改,太短了!)A: In many other countries, laws and regulations prohibit employment discrimination basing on race, age gender or disability. In China, however, we can see many companies only seeking young people under 35 or even younger. What do you think of this phenomenon? B: I think it is unfair for older people to find jobs.A: I agree with you. More and more old people stay at home, which puts pressure on young people to care for the elderly.B: I think so. The company should employ people according to their ability.A: The government should also take effective measures to deal with this phenomenon.B: Maybe some day, our government can work out a law prohibiting employment discrimination basing on age gender or disability.A: Y eah, Let’s go to our class.T opic nine(Background: A is a police station telephone reporter. B wants to report a burglary. A ask about burglary.)A: Hello! People’s Police Station. Can I help you?B: Y es! My house has been burgled.A: What's your address?B: Three W est Street.A: When did you find your house had been broken into?B: It was about one hour ago.A: Had anything stolen?B: All my jewelry are gone and my personal computer, as well. What’s worse, they wrote dirty words on my walls.A: How did they get in?B: They forced the back door.A: An officer will arrive in about half an hour. Before that, please don't move anything to protect the crime scene.B: I see. Thank you very much for your timely help!A: It’s our duty to protect our residents’ safety and security!T opic eleven(请修改,偏短了)A: A new scared film is on, would you like to come with me?B: I’m glad to, but I’m sorry to tell you that I’m afraid of thrillers.A: What a pity! I like horror movies very much!B: Why do you have such a special taste?A: I think, to a certain degree, life itself is slightly dull, so we need to vary it via watchinghorror movies. Besides, some thrillers not only bring excitement to us but can train our ability to deal with the frightening events we may face in the future.B: Oh…..but I still prefer the comedy.A: What’s the reason?B:I like laughing, in my view, laughing is good for our body and mind. Moreover, comedy also promotes interpersonal communication skills and relaxes ourselves.A: Ha…..whatever, everyone has his own taste!T opic twelve (请修改,太…太短了!)A: Hi, Ken! What do you think of people who follow the fashion trend blindly?B: It was dumb, I think, it’s not only a waste of time but money, do you agree?A: I am sorry to hear that, exactly, I’ve never found anything wrong with follow ing the fashion trends.B: W ell, do you think you can afford to follow the fashion trends?A: Maybe. But at least, we can keep ourselves from being out of style.B: W ell, maybe you are right. But I still feel it is dumb.。

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