酒店英文道歉信
酒店英文道歉信
酒店英文抱歉信酒店英文抱歉信1May the year of the Rabbit bring you joy and properity.Yourincerely,Alfred ZhuangFront Office Manager酒店英文抱歉信2Dear M. Iwaaki,Upon your arrival, our agent failed to locate your reervation. We incerely apology a our aociate obviouly mitakenly implemented the tandard checking in procedure. The reervation for you and M. Hinako Muto were made early November, and never been d. We undertand that you may requeted the King ize room butactually we could not atify your requet.酒店英文抱歉信3亲爱的客人：您好!首先请允许我对您遇到的预定没有房间的问题给您带来的不便致以真诚的`抱歉。
由于近来客人较多，客房紧张，导致有些客人无法入住，我们深感抱歉。
祝您过得愉快!某某某酒店20某某年某月某日酒店英文抱歉信4November 03, 1999Mr. hen Nan PingFlat 20F, Block 1Robinon Height8 Robinon RoadHong KongDear Mr. henWe are orry to learn of the unpleaant e某perience you had encountered during your lat tay with u on Jun. 13-15, 1999 a incorrect amount wa charged onto your Via Card account, it hould be RMB 6787 intead of RMB 3887.42.We have made a full invetigation into matter and regret to ay that it wa our taff mitake, therefore, we ak for your kind undertanding a human error i bound to creep in on occaion and accept our mot incere apologie to you in thi repect.Mr. hen, attached i copy of your hotel bill and amended Via Card voucher with correct amountIndicated for your reference and perual. If you have any querie, pleae do not heitate to contactU.Your incerelyFront Office Manager.。
酒店致歉信范文简短英语
酒店致歉信范文简短英语英文回答：Dear [Guest Name],。
We are writing to offer our most sincere apologies for the recent inconvenience you experienced during your stay at [Hotel Name]. We understand that your experience fell short of your expectations, and we deeply regret the disappointment this may have caused.Upon reviewing your feedback, we have identified several areas where we failed to meet our usual high standards. We have taken your comments seriously and have implemented immediate steps to address these issues.Housekeeping: We have reinforced the importance of thorough room cleaning. Additionally, we have increased our inspection frequency to ensure that all rooms meet our cleanliness standards.Front Desk Service: We have provided additional training to our front desk staff on customer service best practices. We are committed to providing a warm and welcoming experience to all our guests.Amenities: We apologize for the inconvenience caused by the lack of certain amenities during your stay. We have since replenished these items and have implemented a system to prevent future shortages.We value your patronage and strive to provide an exceptional experience for every guest. We assure you that we are committed to continuous improvement and will use your feedback to enhance our services.As a token of our apology, we would like to offer you a complimentary stay at [Hotel Name] on your next visit. We hope that you will give us another opportunity to demonstrate our improved standards.Thank you for your understanding and feedback.Sincerely,。
酒店道歉信英语版
酒店道歉信英语版篇一：酒店餐厅道歉信英文ms. mitsuko iwasaki3-16-6-804, higashisunakoto-kutokyo, 136-0074dear ms. iwasaki,upon your arrival, our agent failed to locate your reservation. we sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. the reservation for you and ms. hinako muto were made early november, and never been deleted. we understand that you may requested the king size room but actually we could not satisfy yourmay the year of the rabbit bring you joy and prosperity.yours sincerely,alfred zhuangfront office managernovember 03, 1999mr. shen nan pingflat 20f, block 1robinson heights8 robinson roadhong kongdear mr. shenwe are sorry to learn of the unpleasant experience you had encountered during your last stay with us on jun. 13-15, 1999 as incorrect amount was charged onto your visa card account, it should be rmb 6787 instead of rmbwe have made a full investigation into matter and regret to say that it was our staffs mistake, therefore, we ask for your kind understanding as human error is bound to creep in on occasion and accept our most sincere apologies to you in this respect. mr. shen, attached is copy of yourhotel bill and amended visa card voucher with correct amount indicated for your reference and perusal. if you have any queries, please do not hesitate to contact us.your sincerelyalfred zhuangfront office managerdear mr. shui would like to thank you for choosing the china world hotel for your recently stay.on behalf of management and staff, please accept my sincere apologies for the failed to extend your golden circle benefits of the king size bed, golden circle appropriate floor and newspaper. during your stay with us on 01- 08th nov.my apologize once again and thank you for taking time to bring this matter to our attention.should you have any inquiries, pleasefeel free to contact me.kind and best regards.alfred zhuangfront office manager.dear mr. liit has been brought to my attention that upon checking in at china world hotel on jun 2, 1999 your experience was one of difficulty.i would like to express my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as i assure you that the necessary action gas been taken to rectify the lack of service you should have receive.unfortunately there was an error in your reservation regarding your arrival date. i am unable to identify where the oversight originated through my investigation however i regret that youwere inconvenienced.sincerely,alfred zhuangfront office managerdear sir or madam:with renewed apologies.yours sincerelyalfred zhuangfront office managermr. ulrich niemann.directorpeople-people exchange co.dear sir or madam:friday 22nd septembermany thanks for your fax dated 7th september address to general manager concerning the problems you experienced during your last visit from 29th-30th august. mr. ford, our general manager is away on leave at present and therefore i have taken the liberty of replying to you on his behalf.mr. niemann, please accept our sincere apologies for the problems you have experienced - our policy, which you were unfortunately wrongly informed as a newnpolicy, stands that those golden circle members who are eligible for upgrades may book through any channel, subject of course to room availability. i have subsequently taken appropriate steps to ensure that none of our other eligible golden circle guests are similarly inconvenienced in future.basic courtesy and i assure you that we will be intensifying our training efforts in both those areas in an effort to improve our standards.it is only through feedback such as your own that we can judge ourselves honestly and enhance the overall experience for you, our valued guest and therefore i thank you for taking the time to put pen top paper.regardsalfred zhuangfront office manager篇二：酒店英语常用口语：禁止规定和道歉用语酒店英语：禁止规定和征询意见每个酒店里都有一些禁止规定。
酒店英文道歉信范本
酒店英文道歉信范本Dear [Guest's Name],I am writing to offer my sincere apologies for the inconveniences you experienced during your recent stay at our hotel. It is with deep regret that I acknowledge the issues you faced and the impact they had on your stay.We take great pride in providing excellent service to all our guests, and it is clear that in this instance we fell short of our usual standards. Rest assured that your feedback has been taken seriously, and we are already taking steps to address the issues to prevent them from occurring in the future.As a gesture of goodwill, we would like to offer you a complimentary one-night stay at our hotel, so that we may have the opportunity to make amends for the disappointing experience you had. We value your feedback and hope that we can have the chance to restore your faith in our hotel.Please do not hesitate to contact me directly if you have any further concerns or if there is anything else we can do to improve your experience.Once again, I offer my sincere apologies and hope to welcome you back to our hotel in the near future.Sincerely,[Your Name][Hotel Manager][Hotel Name]。
英文道歉信汇编十五篇
英文道歉信汇编十五篇英文道歉信1亲爱的客人：您好!首先请允许我对您遇到的预定没有房间的问题给您带来的不便致以真诚的道歉。
由于近来客人较多，客房紧张，导致有些客人无法入住，我们深感抱歉。
我们可以介绍您去与我们同等档次的酒店，还有不知您方不方便把您的姓名和联系方式留下，如果有了房间我们会在第一时间通知您并免费接您回来，为了表示我们的歉意，我们决定在您入住时给你一定折扣折并免费提供早餐。
祝您过得愉快!XXX酒店20xx年x月x日英文道歉信2Dear Susan,I’m very sorry that I was out when you came to see me yesterday evening. I’m afraid I’d gone to the pub with some friends and didn’t get back until 12 o’clock. I wish I had known you were in Luoyang as you could have come with us. It would have been a good introduction to the night life!Anyway, I will call on you at 10 o’clock on Saturday morning at your hotel. We can have the day together, if you have nothing else planned? I’ll show you some of the places of interest that you may not have seen.Please let me know if you will be available on Saturday morning.Best wishesChen Cheng英文道歉信3Dear xxx,I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation. Yours Sincerely xxxxxxxxxSincerely yours,xxx英文道歉信4Dear,I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation. Yours Sincerely xxxxxxxxxSincerely yours,xin英文道歉信5Dear teacher,I am sorry for not handing in my homework in time. I know any explanation can not become my excuse. I promise from now on I will finish my work on time and work hard to live up to your expectation! Thank you for your patient teaching!Yours,**英文道歉信6敬爱的张老师你好对不起；我很抱歉；我很遗憾我知道我很对不起你，你对我太好了。
英文道歉信9篇
英文道歉信9篇英文道歉信1亲爱的客人：您好!首先请允许我对您遇到的预定没有房间的问题给您带来的不便致以真诚的道歉。
由于近来客人较多，客房紧张，导致有些客人无法入住，我们深感抱歉。
我们可以介绍您去与我们同等档次的酒店，还有不知您方不方便把您的姓名和联系方式留下，如果有了房间我们会在第一时间通知您并免费接您回来，为了表示我们的歉意，我们决定在您入住时给你一定折扣折并免费提供早餐。
祝您过得愉快!__X酒店x月x日英文道歉信2Dear Miss Nancy,Much to my regret I was unable to keep my promise to attend your birthday party last Saturday, owing to the fact that my little son was suddenly taken ill early that day.Hoping to see you soon.Truly yours,Tom英文道歉信3__X:Im so sorry ,I was late for school .I think its a bad habit and bad manners. I will go to school a little earlier ,and go to attend class on time.I ll never be late for school again,please forgive me and believe me.Thank you!__date译文：__X：对不起，我迟到了。
我认为这是一个坏习惯，坏习惯。
我会早点去学校，然后去上课的时间。
我不会再迟到了，请原谅我，相信我。
谢谢你!__年月日英文道歉信4Dear____X,I am writing this letter to e__press my apology that ______________.I feel terribly sorry about this.Once again, I am very sorry for any inconvenience caused. I will be reallyappreciated if you can accept my apologies and understand my situation.Yours Sincerely英文道歉信5Dear teacher,I am sorry for not handing in my homework in time. I know any explanation can not become my excuse. I promise from now on I will finish my work on time and work hard to live up to your expectation! Thank you for your patient teaching!Yours,____英文道歉信6Dear____x,I am writing this letter to express my apology that ______________.I feel terribly sorry about this.Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation. Yours Sincerely ________x亲爱的____x，(对方姓名)我写这封信以表达我的道歉 ______________(道歉原因)。
关于酒店英文道歉信范文5篇
作为一个专业的酒店行业从业者，为客人提供高质量的服务是我们义不容辞的责任。
但是，有时候由于一些意外情况或者我们自己的错误，我们可能不能够完全满足客人的需求或期望，这时候我们需要向客人道歉并再次确认我们对服务品质的承诺。
下面给大家示例五篇关于酒店英文道歉信的范文，供大家参考。
1.道歉信范文一Dear Mr. / Ms. （客人姓名）,Thank you for staying at our hotel. We are sorry to learn that your recent experience did not live up to your expectations. We aredeeply sorry for this inconvenience, and would like to express our sincere apologies for any inconvenience caused.We take full responsibility for the problems you experienced, and we assure you that steps have been taken to ensure it will not happen again in the future. In addition, we would like to offer you a complimentary upgrade on your next stay at our hotel as a gesture of our commitment to improving our service quality.Please do not hesitate to contact us directly if there is anything else we can do to make your experience with us a more positive one. Yours sincerely,（酒店经理名字）2.道歉信范文二Dear Mr. / Ms. （客人姓名）,I would like to express our sincerest apologies for theinconvenience caused during your recent stay at our hotel. We are committed to providing you with the best possible experience, and we regret that we fell short on this occasion.We have taken the necessary steps to address the issues that you encountered, and we can assure you that we are fully committed to delivering the high-quality service our guests expect from us. In recognition of the problems you experienced, we would like to offer you a complimentary night on your next stay with us.Thank you again for your feedback, and please feel free to contact us directly with any further concerns or feedback you may have. Sincerely,（酒店经理名字）3.道歉信范文三Dear Mr. / Ms. （客人姓名）,Please accept our sincerest apologies for the incident that you experienced during your recent stay at our hotel. We understand that this must have been a frustrating experience for you, and we want you to know that we take full responsibility for what happened.We take all guest feedback seriously, and we have already takensteps to ensure that a situation like this does not arise again in the future. As a token of our appreciation for your patience, we would like to offer you a complimentary night's stay on your next visit to our hotel.Thank you for bringing this matter to our attention, and please feel free to contact us directly if you have any further concerns. Sincerely,（酒店经理名字）4.道歉信范文四Dear Mr. / Ms. （客人姓名）,We are writing to apologize for the inconvenience you experienced during your recent stay with us. We take our guests' comfort and satisfaction seriously, and we are deeply sorry that we failed tomeet your expectations on this occasion.Since receiving your complaint, we have taken immediate action to identify and address the issues you raised, and we can assure youthat we are committed to providing the best possible service to allof our guests. As a token of our appreciation for your patience, we would like to offer you a complimentary night's stay on your nextvisit to our hotel.Thank you for bringing this matter to our attention, and please donot hesitate to contact us directly if you have any further concerns. Sincerely,（酒店经理名字）5.道歉信范文五Dear Mr. / Ms. （客人姓名）,We take great pride in providing our guests with the highest quality service, and we are sorry to learn that we fell short of your expectations during your recent stay at our hotel. Please accept our sincerest apologies for any inconvenience you experienced.We have taken immediate action to address the issues you raised, and we can assure you that our entire team is committed to providing the best possible service to our guests. As a token of our appreciationfor your patience, we would like to offer you a complimentarynight's stay on your next visit to our hotel.Thank you for bringing this matter to our attention, and pleasedon't hesitate to contact us directly if you have any further concerns.Sincerely,（酒店经理名字）总结道歉信是酒店行业中一个非常重要的文件，有助于改善客人的不满和提升服务质量。
英文的道歉信
英文的道歉信英文的道歉信1亲爱的客人：您好!首先请允许我对您遇到的预定没有房间的问题给您带来的不便致以真诚的'道歉。
由于近来客人较多，客房紧张，导致有些客人无法入住，我们深感抱歉。
我们可以介绍您去与我们同等档次的酒店，还有不知您方不方便把您的姓名和联系方式留下，如果有了房间我们会在第一时间通知您并免费接您回来，为了表示我们的歉意，我们决定在您入住时给你一定折扣折并免费提供早餐。
祝您过得愉快!XXX酒店20xx年x月x日英文的道歉信2XXX:Im so sorry ,I was late for school .I think its a bad habit and bad manners. I will go to school a little earlier ,and go to attend class on time.I ll never be late for school again,please forgive me and believe me.Thank you!XXdate译文：XXX：对不起，我迟到了。
我认为这是一个坏习惯，坏习惯。
我会早点去学校，然后去上课的时间。
我不会再迟到了，请原谅我，相信我。
谢谢你!XX年月日英文的道歉信3Dear Kate:Excuse me for my long delaying in returning to you your Robinson Crusoe which I read through with great interest. I had finished reading the book and was about to return it when my cousin came to see me. Never having seen the book, She was so interested in it that I had to retain it longer. However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner.Thanking you again for the loan.Sincerely yours,Tom英文的道歉信4Dear Frank:I am terribly sorry to tell you that I have lost the valuable book you were so kind to lend me last week. I read it everyday and intended to finish it next month. Last night when I came to my room, it was nowhere to be found. I will try to recover it as soon as possible. If I fail to find it, I will get a new book for you.But I am afraid it can never take the place of the old one. Old books are like old friends. Once lost, they can never be replaced. They are connected with cherished associations which the new ones can never have. And for this irrecoverable loss, I am to blame. I was so careless with my things. This is a warning to me to be more careful in the future.Yours truly,Tom英文的道歉信5Dear Miss Nancy,Much to my regret I was unable to keep my promise to attend your birthday party last Saturday, owing to the fact that my little son was suddenly taken ill early that day.Hoping to see you soon.Truly yours,Tom【以下为推荐内容，可自行删改！】【推荐一：《客人生气道歉信》】客人生气道歉信1尊敬的李璇小姐：收到了您投诉信，我感到非常抱歉。
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酒店英文道歉信篇一：英文道歉信Ms.MITSUKOIWASAKI3-16-6-804,HIGASHISUNAKOTO-KUTOKYO,136-0074DearMs.Iwasaki,Thankyouforyourpositivecommentsregardingyourexperiencewhile stayingwiththeWestinShanghai.Attheoutset,pleaseacceptourmostsincereapologiesfortheinconv eniencecaused.Kindlyrestassuresthatyourconcernhasbeenwellta kenandcommunicatedtoallconcernedforimmediateimprovement.Ms.Iwasaki,aswe’veconductedathoroughinvestigationaboutallpinpointedissuesyo uboughtout.Pleaseallowustoexplaintheoutcomeforyourreference.Uponyourarrival,ouragentfailedtolocateyourreservation.Wesin cerelyapologyasourassociateobviouslymistakenlyimplementedth estandardcheckinginprocedure.ThereservationforyouandMs.Hina koMutoweremadeearlyNovember,andneverbeendeleted.Weunderstan dthatyoumayrequestedtheKingSizeroombutactuallywecouldnotsat isfyyourMr.Cheung,Thankyouagainforgivingusyourfeedbackforitisonlyth roughsuchinputfromourvaluecustomersthatweareablecontinuousl yimproveourstandardsofservice.Wehopeyouwillindulgeusonthiso ccasionandallowustoredeemourselvesbywelcomeyoubackinthenearfuture.MaytheyearoftheRabbitbringyoujoyandprosperity.YoursSincerely,AlfredZhuangFrontOfficeManagerNovember03,1999Mr.ShenNanPingFlat20F,Block1RobinsonHeights8RobinsonRoadHongKongDearMr.ShenWearesorrytolearnoftheunpleasantexperienceyouhadencountered duringyourlaststaywithusonJun.13-15,1999asincorrectamountwaschargedontoyourVisaCardaccount,itshouldbeRMB6787insteadofR MB3887.42.Wehavemadeafullinvestigationintomatterandregrettosaythatitw asourstaffsmistake,therefore,weaskforyourkindunderstandinga shumanerrorisboundtocreepinonoccasionandacceptourmostsincer eapologiestoyouinthisrespect.Mr.Shen,attachediscopyofyourhotelbillandamendedVisaCardvouc herwithcorrectamountIndicatedforyourreferenceandperusal.Ify ouhaveanyqueries,pleasedonothesitatetocontactUs.Onceagain,ourmostsincereapologiesandwelookforwardtoopportun ityofredeemingourselvestowelcomingyoubacktoChinaWorldHoteli nnearfuture.YoursincerelyAlfredZhuangFrontOfficeManagerDearMr.ShuIwouldliketothankyouforchoosingtheChinaWorldHotelforyourrec entlystay.Onbehalfofmanagementandstaff,pleaseacceptmysincereapologies forthefailedtoextendyourGoldenCirclebenefitsoftheKingSizebe d,goldencircleappropriatefloorandnewspaper.duringyourstaywi thuson01-08thNov.Asourvaluedguest,yourcommentsandfeedbackareofutmostimportan cetous.Mr.Shu,shouldyouchoosetoreturntoourhotel,pleaseletmeknowandIwillensureth atyourstaywillrestoreyouconfidenceinthequalityserviceuponwh ichtheGoldenCirclestands.Myapologizeonceagainandthankyoufortakingtimetobringthismatt ertoourattention.Wearelookingforwardtowelcomeyoubacktohotelagainifyouwouldli ketogiveuschancetocorrectourmistake.Shouldyouhaveanyinquiries,pleasefeelfreetocontactme. Kindandbestregards.AlfredZhuangFrontOfficeManager.DearMr.LiIthasbeenbroughttomyattentionthatuponcheckinginatChinaWorld HotelonJun2,1999Yourexperiencewasoneofdifficulty.Iwouldliketoexpressmysincereapologiesforthepoorattitudeofou rreceptionistwhensheadvisedyouoftheerrorinyourreservation.t hereissimplynoexcuseinherbehaviorasIassureyouthatthenecessa ryactiongasbeentakentorectifythelackofserviceyoushouldhaver eceive.Unfortunatelytherewasanerrorinyourreservationregardingyoura rrivaldate.Iamunabletoidentifywheretheoversightoriginatedth roughmyinvestigationhoweverIregretthatyouwereinconvenienced.Mr.Li,IdohopethatIcanassureyouthatyournegativeexperiencewasanisolatedincident,Ilookforwardtowelcomingyoubackinverynear futuresothatwecanrestoreyourconfidenceintheproductandservic eofShangri-LaChinaWorldHotel.Pleasedonothesitatetocontactme directlyinbusinessorpleasurebringyoubacktoBeijing.Sincerely,AlfredZhuangFrontOfficeManagerDearSirorMadam:TheManagementofChinaWorldHotelwishtoextenditssincerestapolo giesfortheinconvenienceyouwerecausedaswewereunabletopaccomm odateyouonyourarrival.Thisisnotthenormalmannerinwhichwehand leourguestsreservationandweregretanyundueinconvenienceyouwe recausedasresult.WehopeyoufoundtheaccommodationatBeijinginternationalhotelon August19tobesatisfactory.Weregretthatowingtoyourscheduleoft hisvisit,youwereunabletoreturntoourhotelonthenextday.Kindly restassuredthatwewillendeavortoensurethatyourfuturevisittou swillbecomfortableone.Thankyouforyourkindunderstandingandwelookforwardtotheopport unitytoredeemourselvesywelcomingyoubacktoChinaWorldHotelsoo n.Withrenewedapologies.YoursSincerelyAlfredZhuangFrontOfficeManagerMr.UlrichNiemann.DirectorPeople-PeopleExchangeCo.DearSirorMadam:Friday22ndSeptemberManythanksforyourfaxdated7thSeptemberaddresstoGeneralManage rconcerningtheproblemsyouexperiencedduringyourlastvisitfrom 29th-30thAugust.Mr.Ford,ourGeneralManagerisawayonleaveatpre sentandthereforeIhavetakenthelibertyofreplyingtoyouonhisbeh alf.Mr.Niemann,pleaseacceptoursincereapologiesfortheproblemsyou haveexperienced-ourpolicy,whichyouwereunfortunatelywronglyi nformedasanewnpolicy,standsthatthoseGoldenCirclememberswhoa reeligibleforupgradesmaybookthroughanychannel,subjectofcour setoroomavailability.Ihavesubsequentlytakenappropriatesteps toensurethatnoneofourothereligibleGoldenCircleguestsaresimilarlyinconveniencedinfuture.IhavealsonotedyourcommentsconcerningourhousekeepingStaffand theirlackofEnglishandbasiccourtesyandIassureyouthatwewillbeintensifyingourtraini ngeffortsinboththoseareasinanefforttoimproveourstandards.Itisonlythroughfeedbacksuchasyourownthatwecanjudgeourselves honestlyandenhancetheoverallexperienceforyou,ourvaluedguest andthereforeIthankyoufortakingthetimetoputpentoppaper.WearenormallyveryproudoftheservicewhichweofferatChinaWorld, andthus,inanefforttoredeemourselves,wewouldliketoofferyouon enightscomplimentaryaccommodationwhennextyouvisitBeijing.Tothisend,IwouldbegratefulifwouldcontactmepersonallyandIwillg ladlymakethenecessaryarrangementsonyourbehalfalongwithanysp ecificrequirementsyoumayhave.MyapologiesonceagainandIlookforwardtowelcomingyoubacktoChin aworldHotelinthenearfuture.RegardsAlfredZhuangFrontOfficeManager篇二：英文致歉信_范文道歉信LetterofApology我们在工作或生活中，有时难免会犯一些错误，写封致歉信就显得很有必要。