客房常用英语情景对话
酒店客房服务英语口语情景对话中英对照
酒店客房服务英语口语情景对话中英对照Scene 1: Checking in at the hotel reception景1：在酒店接待处办理入住手续接待员：晚上好，欢迎来到大酒店。
有什么可以帮您的？Guest: Good evening. I have a reservation under the name Smith.客人：晚上好。
我有一个预订，预订人是史密斯。
Receptionist: Alright, Mr. Smith. Let me just check our records. Yes, here it is. You have a deluxe double room reserved for three nights starting today. Can I have your passport, please?接待员：好的，史密斯先生。
让我查一下我们的记录。
是的，在这里。
您预订了一间豪华双人间，入住三晚，从今天开始。
可以给我您的护照吗？Guest: Of course, here you go.客人：当然可以，给您。
Receptionist: Thank you. I just need you to fill out this registration form while I prepare your room keys.接待员：谢谢。
我只需要您填写这份登记表，我会准备好您的房间钥匙。
Guest: Sure, no problem.客人：好的，没问题。
Scene 2: Requesting room service景2：请求客房服务Guest: Excuse me, can I order some room service?客人：打扰一下，我可以订一些客房服务吗？Room Service: Of course, sir. What would you like to order?客房服务：当然，先生。
客房预订的英语对话精选
客房预订的英语对话精选英语情景对话是中考纳入的新考题,它是通过书面表达形式检查考生的英语口头表达能力。
小编精心收集了客房预订的英语对话，供大家欣赏学习!客房预订的英语对话篇1A: Good morning. This is Room Reservations. May I help you, sir?B: Yes, I'd like to reserve a room.A: Thank you, sir. For which date?B: From October 15th.A: For how many nights?B: For three nights.A: How many guests will there be in your part?B: Just my wife and myself.A: Which kind of room would you prefer, a double or twin?B: A twin, please.A: Could you hold the line, please? I'll check our room availability for those days. Thank you for waiting, sir. We have a twin at HK $1 000 and at HK $1 500. Which would you prefer?B: We'll take the one at HK $1 500.A: Certainly, sir. May I have your name and initials, please?B: Yes, it's Carruthers T. E.A:客房预约部，早上好，能为您效劳吗?B:我想预订一个房间。
A:谢谢您，要订在什么时候?B:从10月15日开始。
Housekeeping 客房服务(酒店常用英语)
Housekeeping 客房服务(酒店常用英语) Key Sentences（重点句子）99．Housekeeping．May I come in？我是客房的，可以进来吗？100．When would you like me to do your room，sir？您要我什么时间来给你打扫房间呢，先生？101．You can do it now if you like．如果您愿意，现在就可以打扫。
102．I would like you to go and get me a flask of hot water．我想请你给我拿一瓶开水来。
103．I'm sorry that your flask is empty．很抱歉您的水壶空了。
104．May I do the turn-down service for you now？现在可以为您收拾房间了吗？105．Oh，thank you．But you see，we are having some friends over．噢，谢谢，但你知道我们邀请了一些朋友过来聚聚。
106．Could you come back in three hours？你能不能过3小时再来整理？107．Certainly，madam．I'll let the overnight staff know．当然可以，女士。
我会转告夜班服务员。
108．Would you tidy up a bit in the bathroom？请整理一下浴室好吗？109．I've just taken a bath and it is quite a mess now．我刚洗了澡，那儿乱糟糟的。
110．Besides，please bring us a bottle of just boiled water．此外，请给我们带瓶刚烧开的水来。
111．It's growing dark．Would you like me to draw the curtains for you？天黑下来了，要不要我拉上窗帘？112．Is there anything I can do for you？您还有什么事要我做吗？113．I'm always at your service．乐意效劳。
酒店英语口语情景对话
酒店英语口语情景对话对话一：预订房间A: 早上好，欢迎光临酒店。
您需要预订房间吗？B: 是的，我需要预订一个双人间，入住时间是下周五。
A: 好的，我们有很多房间可供选择，请问您对房间的要求有什么？B: 我希望房间有一个大床和免费的无线网络。
A: 没问题，我们有符合您要求的房间。
您需要入住几晚？B: 我需要入住两晚。
A: 好的，请问您的姓名和联系方式是什么？B: 我的名字是张三，联系方式是。
A: 好的，预订完成后，我们会给您发送确认短信。
谢谢！B: 谢谢您的帮助！对话二：办理入住手续A: 晚上好，欢迎光临！您预订的是双人间，对吗？B: 是的，我是张三。
A: 您的预订已确认，这是您的房卡和钥匙，房间号是302。
B: 谢谢！A: 您需要支付押金500元，退房后会退还给您。
B: 好的，我可以用信用卡支付吗？A: 当然可以，我们接受信用卡付款。
您需要在离店时结算所有费用。
B: 了解，我会记住的。
A: 好的，请您填写一下入住登记表，包括您的姓名、国籍和护照号码。
B: 好的，我马上填写。
A: 感谢您的合作，祝您入住愉快！对话三：客房服务A: 早上好，有什么可以为您效劳的？B: 我的房间没有毛巾和洗漱用品，可以补充一下吗？A: 当然可以，我会马上给您送去。
B: 谢谢！还有一个问题，我需要一份早餐送到房间，大约几点可以送到？A: 我们可以在早上7点到10点之间送到您的房间，您需要什么样的早餐？B: 我想要一个咖啡和面包。
A: 好的，我会安排给您送早餐。
有其他需要的事情吗？B: 暂时没有了，谢谢您的帮助！A: 不客气，请随时告诉我们如果有其他需求。
对话四：结账离店A: 午安，您准备好结账离店了吗？B: 是的，我准备好了。
A: 您的账单总金额是800元，包括房费和其他消费。
请问您以什么方式支付？B: 我可以用支付宝支付吗？A: 当然可以，请打开您的支付宝扫描这个二维码进行支付。
B: 好的，我已经支付完成了。
A: 谢谢！这是您的和退还的押金。
酒店客房常用英语对话.doc
酒店客房常用英语对话，，xx小学英语对话课,是整个小学英语教学中一个必不可少的组成部分。
我整理了，欢迎阅读!一Good morning sir ,welcome to The ritz-carlton Shanghai! 早上好，欢迎来到上海丽思卡尔顿酒店Good morning,How are you? 早上好，你好吗?Pretty good,How many pieces of luggage do you have? 非常好!请问您有几件行李呢?Just one behind in the taxi! 就是出租车后面的一件!Have you made a reservation ,sir? 请问您有预定吗?Absolutely! 没错!This way sir! I will show you to the reception. 这边请先生，我带您去前台办理入住!二Steven has checked in. Due to a meeting, he has to request an early morning call.史蒂文已经办理好了入住手续。
由于要参加一个会议，他不得不要求一个早叫服务。
Steven: Good evening! This is Mr. Smith in room 609.史蒂文：晚上好，我是609房间的史密斯先生。
Receptionist: Good evening, Mr. Smith, What can I do for you?接待员：晚上好，史密斯先生。
你需要什么服务?Steven: I'm going to Shanghai early tomorrow morning. So I would like to request an early morning call.史蒂文：我明天一大早要去上海，因此我想让你们明天早上叫醒我。
Receptionist: Yes, Mr. Smith, when would you like us to call you tomorrow morning?接待员：好的，史密斯先生。
客房服务英语对话题库
客房效劳英语对话题库题型一：中译英1.您的房号是多少？(May I have your room number, please )2.请让我看一下您的房卡好吗？(Could you show me your room card, please )3.我带您去您的房间。
(I will show you to your room.)4.电视机坏了〔The TV set doesn’t work.〕5.您的房间里有迷你酒吧。
〔There is a mini bar in your room.〕6.此刻已恢复正常，很抱愧，打搅您了。
〔It’s in order now，sorry to interrupt you.〕7.您的房间里有保险箱。
〔There is a safe in your room.〕8.这是电视机的遥控器。
〔This is the remote control of the TV.〕9.我们可以借给您一个电吹风。
(We can lend you a hair dryer.)10.我是客房效劳员，可以进来吗？(Housekeeping, may I come in？〕11.我此刻可以清扫您的房间吗？(May I make up/clean your room now )12.对不起,我没有听大白,请您稍等,我找另一位同事过来帮您。
〔I am very sorry ,I cannot get what you said,please wait a moment,and I will findsomeone to help you.〕13.对不起，请问您有没有要洗的衣服？〔Excuse me. Do you have any laundry？〕14.请您在借物单上签字。
(Please sign your name in the borrow list.)15.但愿您在我们酒店过得愉快。
(Wish you have a best stay in our hotel.)题型二：英译中16. I’m here to change the sheets and pillowcases. 〔我来调换床单和枕套。
英语对话
第三部分客房情景对话常用语句：1、I‟m the floor attendant. May I help you?我是楼层服务员，我能为您做什么？2、Would you tell me which room you are going to ?请问您去哪个房间？3、Please to this way.请这边走4、I‟m sorry, you need to exchange it at the front desk.对不起，您的钥匙需要去前台更换5、I need some shampoo.(ball pen, envelope, tea, writing pape r…)我需要洗发水（圆珠笔，信封，茶叶，信纸…）6、I‟ll bring you some right away, wait a moment, please.我立刻给您送来，请稍等。
7、The air-conditioner(toilet bowl, shower, table lamp) in my room is out of order.我房间的空调（马桶，淋浴，台灯）坏了。
8、I‟m terribly sorry. Wait a moment, please. I‟ll ask for a mechanic to fix it right away.非常抱歉，请稍等。
我马上让工程人员来修。
9、Please help me open the window. 请帮我开窗户。
10、I need an extra bed. 我需要加床11、Sorry. Please contact the front desk.对不起，请与前台联系。
12、Sorry. According to the regulations of our hotel, you should pay for the face towelThat can‟t be cleaned.抱歉，您把面巾弄脏了，根据酒店规定需要赔偿。
酒店情景对话
《客房》标准双人间（ST）标准单人间（SK）豪华双人间（DT）豪华单人间（DK)商务套房（JS）Daily Service 日常服务-(Knocking at the door.)-(敲门。
)-May I come in?-我可以进来吗?-Come in,please.-请进。
-Please don't come in.-请不要进来。
-Just a moment(a minute),please.-请稍等一下。
-I'm sorry to disturb you.May I clean the room,sir?-对不起打扰你了，我来打扫一下房间好吗?-All e in,please.-好的，请进来。
-Please clean it when I am out.-我马上要出去，请等一会儿打扫。
-May I change the water of the thermos now?-我现在可以换水吗?-Yes,please.-请换吧。
-Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles and tea cups?-下午我有几位朋友来访，请给加些热水瓶和茶杯。
-Well,we'll send tea into the room when the visitors come.-好，客人来访我们会端茶进来的。
-No.If there is,I'll give it to you in time.-没有。
如果有的话，我会及时给你送来的。
-It's my negligence.I beg your pardon.-我疏忽了，请你原谅。
-I come and make the bed.Shall I do it now or later?-我来做夜床，你看是现在做还是等会儿做?-Since you have come,you may do it now?-既然来了，现在就做吧。
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客房常用英语情景对话（必备）·客房——修理用语·客房——洗衣服务·客房——赔偿事宜·客房——打扫房间·客房——突发事件·客房——修理用语1．There seems to be something wrong with the toilet．我房间里的抽水马桶好像出了点毛病。
2．We'll send someone to repair it immediately．我们会马上派人来修的。
3．What's the trouble？哪儿坏啦？4．The toilet doesn't flush．抽水马桶不放水了。
5．Let me see．Oh，it's clogged．让我看看。
噢，堵住了。
6．The water tap drips all night long．水龙头一整夜滴水。
7．Some part needs to be replaced．I will be back soon．有个零件要换了。
我片刻就来。
8．Ah，I'm afraid there's something wrong with the TV．噢，电视机好像有些毛病。
9．The picture is wobbly．图像不稳定。
10．I'm sorry．May I have a look at it？很遗憾，我可以看看吗？11．I'll send for an electrician from the maintenance department．我去请维修部的电工来。
12．We can have it repaired．我们能找人修理。
13．Please wait just a few minutes．请稍等几分钟。
14．The TV set is not working well．电视机有毛病了。
Dialogue AA：Housekeeping．Can I help you？B：Yes，there seems to be something wrong with the toilet．A：We'll send someone to repair it immediately．What's your room number，please？B：1287．A：May I come in？B：Come in．A：What's the trouble？B：The toilet doesn't flush．A：Let me see．Oh，it's clogged…It's all right now．You may try it．B：Yes， it's working now．Thank you．A：You're welcome．Anything else？B：The water tap drips all night long．I can hardly sleep．A：I'm very sorry，sir．Some part needs to be replaced．I will be back soon．Dialogue BB：I've locked myself out of the room．May I borrow a duplicate key？A：Don't worry，Mr Bell．I'll open the door for you．（She opens the door with a duplicate key．）B：Thank you very much．Sometimes I'm quite absentminded．A：It doesn't matter，Mr Bell．What else can I do for you？B：Ah，I'm afraid there's something wrong with the TV．The picture is wobbly．A： I'm sorry．May I have a look at it？B：Here it is．A：（Tries to fix it，but in vain）I'll send for an electrician from the maintenance department．We can have it re-paired．Please wait just a few minutes，Mr Bell．（She leaves the room．Ten minutes later，there is a knock on the door．）Electrician（E）： May I come in？B：（Opens the door） How do you do？E：How do you do？The TV set is not working well．Is that right，Mr Bell？B：No，it isn't．E：Let me have a look．（Finishes the repairing and checks other electric facilities in the room） Mr Bell，everything is OK now．B：What efficiency！Thanks a lot．（Taking out some fee） This is for you．E：Oh，no．We won't accept tips，but thank you，anyway．We wish you a nice stay withus，Mr Bell．flush v．用水冲洗clogged a．塞住了drip v．滴下wobbly a．摇摆不定的electrician n．电工，电学家maintenance n．维修、保养facility n．设备工具（常用复）efficiency n．效率·客房——洗衣服务1．Excuse me．Have you any laundry？对不起，请问有没有要洗的衣服？2．The laundry man is here to collect it．洗衣房服务员来这儿收要洗的衣服了。
3．If you have any，please just leave it in the laundry bag behind the bathroom door．如果您有衣服要洗，请放在浴室门后的洗衣袋里。
4．Please tell us or notify in the list whether you need your clothes ironed，washed，dry-cleaned or mended and also what time you want to get them back．请告诉我们或在洗衣单上写明您的衣服是否需要熨烫，水洗，干洗或缝补，还要写明何时需要取衣服。
5．What if there is any laundry damage？如果你们洗衣时损坏了衣服怎么办？6．In such a case，the hotel should certainly pay for it．如果是这样，饭店当然应该赔偿。
7．Could you send someone up for my laundry，please？请问，你们能派人来收要洗的衣服吗？8．A valet will be up in a few minutes．洗熨工马上就到。
9．Will the color run in the wash？洗衣时会掉色吗？10．We'll dry-clean the dress．我们将干洗这条裙子。
11．We'll stitch it before washing．我们会在洗之前把衬里缝好。
12．When can I have my laundry back？我何时能取回洗的衣服呢？13．But would you like express service or same-day？不过，您是要快洗服务还是当日取？14．I'd like this sweater to be washed by hand in cold water．这件毛衣要用冷水手洗。
Dialogue A（Explaining How to Get the Service）（A：Room Attendant B：Guest）A：Excuse me．Have you any laundry？The laundry man is here to collect it．B：No，not now，thank you．A：If you have any，please just leave it in the laundry bag be-hind the bathroom door．The laundry man comes over to collect it every morning．B：Thank you．A：Please tell us or notify in the list whether you need your clothes ironed，washed，dry-cleaned or mended and also what time you want to get them back．B：I see．What if there is any laundry damage？I wonder ifyour hotel has a policy on dealing with it．A：In such a case，the hotel should certainly pay for it．The indemnity shall not exceed ten times the laundry．B：That sounds quite reasonable．I hope there's no damage at all．A：Don't worry，sir．The Laundry Department has wide experience in their work．B：All right．Thank you for your information．A：Not at all．Dialogue B（Express Service）（A：Laundry clerk B：Mrs Bell）A：What can I do for you？B：Could you send someone up for my laundry，please？Room908，Bell．A：Certainly，Mrs Bell．A valet will be up in a few minutes．B：Good．I also have a silk dress which I don't think is color-fast．Will the color run in the wash？A：We'll dry-clean the dress．Then the color won't run．B：You're sure？Good！And the lining of my husband's jackethas come unstitched．It might tear over further while washing．A：Don't worry，madam．We'll stitch it before washing．B：That's fine．Now，when can I have my laundry back？A：Usually it takes about two days to have laundry done．But would you like express service or same-day？B：What is the difference in price？A：We charge 50％ more for express， but it only takes 5hours．B：And for same-day，will I get the dress and skirt back this evening？A：Yes，madam．All deliveries will be made before six o'clock．B：I'll have express then．Dialogue CA：Can I help you？B：Yes．I have some laundry to be done．A：Certainly，sir．Could you fill out the laundry form，please？B：May I use your pen？A：Sure．Here you are．B：Thanks．Oh，I don't want these shirts starched．A：No starch．I understand，sir．B：And also I'd like this sweater to be washed by hand in cold water．It might shrink otherwise．A：By hand in cold water，I see．B：When will they be ready？A：We will deliver them tomorrow evening around 6．B：Fine，Thanks a lot．notify v．通知iron v．熨烫dry-clean v．干洗indemnity n．赔偿mend v．修补，缝补stitch v．缝缀valet n．旅馆中替客人洗烫衣服的人员colorfast a．不褪色的express service 快洗服务starch v．给（衣服等）浆，浆硬·客房——赔偿事宜1.Oh，you have broken the glass.噢，您把被子打破了。