新编剑桥商务英语(高级)第三版8.1
新编剑桥商务英语高级第三版

精品文档Workinglife1 Whatdoesthisquotationmeantoyou?`Lifeiswhathappenstoyouwhileyou'rebusymakingotherplans.'johnLennon,Englishsinger&songwriter(1940-19830)2 Discussthesequestions.1 Howmanyjobsdoyouexpecttohaveinyourlife?1-3 4-7 8ormore2Wouldyouprefertobeself-employedoranemployee?Why?3infifteenyears’time,doyouexpecttoworkmoreorlessthannow?4atwhatagedoyouexpecttostopworking?55 65 753Underlinetirebestwordtocompleteeachsentence.1Atthemoment,peoplegenerallyretire/resignat652Ijoined/appliedforthecompanywhenIwas25andhaveworkedthereeversinceWhat'sthebestwaytopay/rewardouremployeesforgoodperformance?About700staffwerelaidoff/dismissedwhenthecompanylostthecontracttosupplyToyotaWehaveeducated/trainedourstaffintheuseoflaserequipment.I'mgoingtoleave/changethecompanyattheendoftheyear.EandCConsultantsrecruits/employsfromthetopbusinessschools. Companiesneedtoofferparentsofyoungchildrenmoreflexible/overtimehours-theyusedonlytoofferpermanentposts,butnowmostnewcontractsaretemporary/part-timeones. Ihaveonedayoff/holidayaweektoattendacourseatcollege. MakesentenceswiththewordsyoudidntuseinExercise3.Makenounsfromthefollowingverbs.verb noun verbn oun1employ6recruit 2promote7apply 3retire8dismiss 4resign9pay5train10reward .2精品文档AttitudetoworkDoyouthinkthatpeoplestartingworknowhaveadifferentattitudetoworkthantheirparentsdid?ifs o,inwhatways?Lookatthenewspaperarticleandreadthetitle.Whatdoesthetitlesuggesttoyou?Readthearticlearidcheckifyouwererfight.Youngworkers Wantitall,nowOh,andthey’llneedtotakenextF ridayoff,tooTETROIT一KurtJennings,hopingtostartacareerinradiosales,thoughthewaspreparedtoansweranyquestionduringhisrecentinterview.Thentheradioexecutiveopenedthei nterviewwith,`So,wecallyouguystheEntitlementGeneration".Youimagineyou'reentitledtoever ything.'Thereisanimpressionthatthecurrentgenerationofyoungworkershashighexpectations for salary, responsibility andjobflexibility,butlittleappetite forhardworkandlittlesenseofloyaltytoacompany`A lotoftwenty-somethingshaveahardtimemakingthetransitiontoworktypicallyKidswho'vehadsuccessearlyinlifeandwho'vebecomeusedtogettinginstantgratifi cation,'saysDr.LeviCohen,apeadiatricsprofessor.Hesaysthatcoddlingparentsandcollegesoft enfailtopreparestudentsfortherealitiesofadulthoodandworkinglife.Many employers, from corporateexecutivestorestaurateurs,agree.`Itseemstheyexpecttohoveinthenfirstweekeverythingthattheveteranhasworked20or30yearstoe arn,'saysMikeAmor,theownerofaSaltLakeCitychainofrestaurants.Kurthadthisreply'forhisintervieweeattheradiostation:`MaybewewerespoiledbyyourGeneratio n.But"entitled"istoostrongaword,'hesaid.`Dowethinkwe'redeservingifwe'redoingtogooutthe reandbreakourbacksforyou'?Yes..'Heendedupgettingthe-job.Butsomeexpertssaythat'havinghighexpectations,andtellin}}yourbosswhattheyare,isn'tnecessarilyabadthing.`It'struethey're notallrushingtoburythemselvesinacubiclea}记followordersforthenext40years,butwhyonearthshouldthey?'asks.leafBartlctt,aUniversityofCaroli napsychologistDoyouthinktheyoungergenerationisspoiledandexpectstoomuch?.ordoyouthinktheoldergenerati onsacrificedtheirlives(andfunintheirlives)forwork?Whatdothefollowingphrasesfromthetextmean?1littleappetiteforhardworktwenty-somethingsinstantgratificationcoddlingparentsandcollegeswewerespoiledbyyourgenerationbreakourbacksforyouburythemselvesinacubicle.Gerundandinfinitive1Whichoftheverbsorphrasesintheboxtakethegerund(-ing)andwhichonestaketoinfinitive(todo)? Begoodatplan/intend/aimbeworthfailbereluctanthavetrouble/difficultyhope/expectmanagesucceedindecideth inkabout/considerenjoyavoidinvolvehavebeusedto/accustomedtobewilling/prepared2Whichofthefollowingpairsofphrasesistheoddoneoutgrammatically?Why?1begoodat一bebadat2bewilling一bereluctant3succeedin一fail4enjoy一dislike3Completethesesentences.0whenIretire,Iplantodosomevoluntaryworkforcharity1WhenIretire,Iplan⋯2IthinkI'mquitegoodat⋯3Beforeattendingajobinterview,it'sworth⋯4Myjobinvolves⋯5WhenspeakingEnglish,Ioftenhavedifficulty⋯6AtworkIfeelsatisfiedifImanage⋯7Formysummerholidaythisyear,Iamconsidering⋯8IfIwasofferedmoremoney,Iwouldbewilling⋯9Thehardestthingaboutstartinganewjobisgettingusedto⋯10Igetannoyedwithcolleaguesiftheyfail⋯4Choosefiveofthephrasesworkinglife.inexercise1andmakesentencesaboutyourownworkinglife.ThefutureofhumanresourcesYouwillhearfivehumanresources(HR)manages0stalkingshoutthekeyissuesinhumanresourcesfacingcompaniestoda y.·Thefirsttimeyoulisten,indicatewhichemployeeg roupintheworkforcetheyaretalkingabout. ·Thesecondtimeyoulistenindicatewhatactionstheyproposetotaketodealwitheachissue.TASKONE一EMPLOYEEGROUPAolderemployees(50-GO)BnewrecruitstraineesseniormanagementyounghighlyqualifiedemployeeswomenretiredemployeesdisabledworkersAeffortstoretaingoodemployeesBtheintroductionofmoreflexibleworkingarrangementsClinltingsalariesmorecloselytoresultsDmorefocusonjobtrainingforemployeesEencouragingpeoplebackfromretirementFmoresupportforworkingparentsGdevelopingamorepositiveattitudetowardsolderworkersHreducingstaffcosts6You'veheardtheprioritiesofHRmanagers.Whatareyourprioritiesforyourworkinglife?Consid erthefollowing:.flexiblehours·workingenvironment.paytraining.careerprospects.retirement.CDsandpersonalsummaries1Whatdoyoucallsomeonewho0employspeopleisemployedbyainnappliesforajobisinterviewedforajobisseeking(lookingfor)ajobparticipatesinsomethinghasleftuniversitywithadegreeDothisexercisefromanonlineguideforemployers.GuideforemployersCVsandcoveringlettersareessentialtoolsinthesearchfortherightcandidateforthejobandyoushouldusethemasasnapshotofapotentialcandidate.Beingabletoreadbetweenthelineswillhelpyouinyourtaskofputtingtherigh tpersonintherightjob.Lookatthesethreeexamplesofpersonalsummariesfromfirst-timejobapplicantsreceivedbyaleadingconsultancyfirm.Whichapplicantwouldyouemployandvvhy?1AdynamicandknowledgeableITgraduatewhocanbringsuccesstoyourbusiness,Ihaveexcellentinterpersonalsk illsandconsiderableexperienceofdesigningsoftwaresolutions.Whetherworkingaspartofateamorindependently, Ihavetheabilitytocomeupwiththegoods.2Iamasuccessfulbusinessentrepreneurseekingtoreturntoalargeorganisationafteryearsofru nningmyowncompany.Ihaveexperienceofallaspectsofbusinessandwouldwelcomethechancetosharethisexpertisewithclientsofaforward-lookingconsultancyfirm.3Aself-motivatedgraduatewithamastersineconomics,Ihavepre-courseexperienceintheEconomicStudiesdepartmentofasubsidiaryofExxonMobil,whereIenjoyedsixmonthsworkingwiththebackofficeteam.Adaptable,efficientandkeentolearn.TheanonymousCD3UnderlinewhichelementsshoulddefinitelyheincludedinaCV(theotherare`optioagalc:xtra}').1 name 11 goadsandobjectives.2address12education一primary,secondary,highereducation3telephonenumber13otherskillsorqualifications(membershipofassociations,drivinglicence,etc)4emailaddressage/dateofbirthsexmaritalstatusnationalitypersonalsummarypersonalqualitiesemploymenthistory一company,jobtitleresponsibilities,results hobbiesandinterestslanguagesreferencespersonalachievements4Readthefirstpartofthetext.whatistheideabehindananonymousCV?GenevafightsprejudicewithanonymousCVsProspectiveemployeesinGenevaaretosendinanonymousjobapplicationsaspartofapilotprojecttotacklediscrimination.Thetrial,thelustofitskindinSwitzerland,hasbeenlaunchedbythecanton"sintegrationofficeandinvolvesthreemajoremployers.RetailerMigros,energyproviderSIGandthecommuneofVernierhaveallsigneduptoparticipateinthescheme.Underthetermsoftheproject,whichwilllastforthreemonths,job-seekerswillsendinCVsdetailingtheirskillsandexperiencebutomittingtheirname,address,age,sex,anyreligionordisabilityandphotoTheaimistogiveallapplicantsanequalchanceofbeingcalledupforinterview.`Itisimpossibletoquantifybutweknowthereismuchmorediscriminationthanweareawareof.Therearesomeunemployedpeoplewhoarenotabettinginterviewsbecausetheyare of a different nationality, colour orreligion,'AndreCastella,headoftheproject,ColdSwissinfo.`Theimportantthingisthatcandidateswho.havetherightskillsforajobshouldbeseen, andwewanttogivethemthechancetobeheard.Thereareemployersouttherewho refusetoconsiderAfricans ’5Readthesecond1]artofthetextandputonewordineachspace. Castellasaidanotheraimofthetrialwasto encourageemployers(0)andthepublictotalk about discrimination and to raise awarenessaboutthescaleofinjustice HeaddedthattheideaofanonymousCVs hadalreadybeentestedinprancewherethecountry's National Assembly is clue to considermakingthepracticemandatoryforall firms (1)_more than 50employees.Jean-Charles Bruttomesso. Director of HumanResourcesatMicrosGeneva,saidallapplications for positions until June 30(2)—beconsideredpurelyonthebasisofskillsandexperience.I-lenotedthattheretailer'sinvolvementintheprojectwaspartofongoingequalopportunityefforts.`Th isinitiativeisanoccasionfor(3)_of ustothink aboutourprejudicesandotherpreconceivedideasand questionthem'hesaid.Thosebehindtheschemeadmitthata nanonymousCVwill(4)—ruleoutthepossibil ityof discriminationonce acandidatearrivesforaninterviewbuttheystress(5)—Itisanimportantfirststep.Thelaunchoftilepilotprojectformspartofthecanton'sweek-longseriesofevents(6)_racismanddiscrimination.6Doyouthinkthisinitiativewillbeeffectiveineliminatingdiscrimination13 yemployers?.。
职通商务英语(第三版)综合教程1 Unit 8-1

◎ Comprehensive Tasks
Intensive Reading
Read the text opposite and finish the following comprehensive tasks. (1) What is the customer service? (2) How do we define excellent customer services? (3) What is the relationship between the service representatives and the company? (4) Explain how to perform excellent customer services according to the text. (5) In what sense are customer services regarded as crucial to the businesses?
Lead-in Task 1: Talk about customer services.
3 (3) Complaint handling: Customer complaints provide an opportunity to identify and rectify specific problems in your business. They can also help you to develop your relationship with your customer by allowing you to demonstrate that you value their trade by taking their concerns seriously.
新编剑桥商务英语中级(第三版)答案.doc

第一单元P7 READING (5) 1,open your mind 2 plan for disaster 3 get organized 4 set your limits 5 put pen to pap er 6 don’t feel guilty 7 twobecome oneP9 GRAMMAR (5)1 need2 communicate3 have escaped4 have been working5 have been6 am working7 answerP9 (SPEAKING)Writing第六题work in pairs.中有可能选择其中一个话题进行作文。
P10 READING (4) AACCBABCAC第二单元P16 READING (4) →BACBCP18 GAMMAR(4) 1 began 2.trademarked 3.became 4.has been 5.has been work ing 6.has been 7.took partP19GAMMAR(5)1.havebeenworking2.joined3.havehad4.havebeenconsidering5.hasexpandedpleted7.have been studying8.has agreedP23第三单元WRITINGA MEMOP27 READING(3) unch 2.charge 3.fee 4.growth 5.concept 6.branch out P27 Writing(6.work in pairs.中有可能选择其中一个话题进行作文。
)P29 GRAMMAR(6) 1.’ll call 2.won’t rise 3.’re running 4.’m going to h ave5.’leaves6.will be opening7.will have started8.going to leave9.’ll be receiving第六单元P57 SPEAKING 6问答题(答案没有找到,自主发挥)P58 GRAMMAR(1)1. ’s employed2.must have been asked3.is hoped 4 are being made 5to be looked at6were taken on7 ’ll be firedGRAMMAR(3)1.will be given 2.is being reviewed 3.have been offered 4.was set up 5.will be given 6.to be look7.is hoped 8.have been delayedP59 GRAMMAR(5)1.to assess2.was unfairly dismissed3.was followed4.has be en found5.had failed6.isreported 7.gave 8.was dismissed 9.appears 10.is recommended 11 .should be carried 12.will helpP61 READING (2) →BFDAECP62 1翻译(可能从着5篇短文中出)第七单元P66 READING(3) BCBDP69 GRAMMAR (6) 1.bad 2.most 3.most enjoyable 4.more 5.than 6.better 7.as 8.betterP70 READING(2)→BADCD BCABA BDBCCMemo例文To: All StaffFrom: (name of student)Date:4,julySubject: Parental LeaveFurther to our previous meeting ,I am pleased tocomfirm that parental leave for fathers has been extended tothree weeks .The new system will come into operation as from 4thSEPTEMBER. May I remind you that yourmanagers will require one month’s notice?。
新编剑桥商务英语(高级)第三版8.3

8.3 Reading Test:Part FourEXAM FORMATPart Four of the Reading Test consists of a business text approximately 250 words long. It is a gapped text, with ten single words missing. The exercise involves choosing one of four words to fill each gap.It tests your knowledge of vocabulary and grammar.Give yourself ten minutes to complete the task.APPROACHFollow these steps.●Read the instructions twice and make sure you understand the context of thepassage and what you are being asked to do.●Read the passage through quickly(two minutes)to get the general meaning.●Re-read the passage to the first gap and look at the whole sentence.What wordwould fit grammatically and in meaning?●Look at the choices and choose the one that fits best.Look out especially for whatcomes directly after the gap:a particular preposition, an infinitive or gerund,etc.●If you cannot decide, eliminate the ones that definitely don’t fit.●Repeat this process for the other gaps.KEY SKILL Choosing the right word1Look at this sentence.Think of a word that fits the gap.Is your word one of the four words below?In order to ___in negotiating a good deal,the first thing to understand is the position of your negotiating partner.A accomplishB withC succeedD thriveNote: succeed is the only one that fits because it takes the proposition in after it (win and thrive take at, accomplish is followed by a noun).2 Choose a word for these sentences.Explain why you chose this word.1 But if job opportunities exist, how do we___for the large number of unemployed people?A explainB account D justify D claim2 So companies must be___responsible for cleaning up the waste that they create.A takenB keptC hadD held3 Producing chemicals on such a large___the company has attracted the attention of many environmental groups.A scaleB extentC degreeD sizeExam SuccessAsk your teacher for exercises in ‘collocation’- words which naturally go together, eg take measures, fierce competition,etcEXAM PRACTICE 3 Following the approach described on page 84 do Practice Test Part Four.PART FOURQuestions 1-10●Read this article about recycling.●Choose the correct word (A,B ,C or D) to fill each gap.●There is an example at the beginning (0).GREEN DREAMYour home is full of recycling bins and your cupboards are filled with food(0)......in fairtrade and organic labels. You’re careful to turn off the lights whenever you leave a room and wouldn’t dream of leaving the TV on (1).....,On the domestic front,you’re as green as (2).....be.But at work it’s a different story.All that wasted paper,the unfairly traded tea and coffee, the lights left on overnight, the computers blazing out heat all day(3)......Although many businesses are getting serious about sustainability,some still (4)......to provide recycling bins or to consider the environmental impacts of their products and services.If your employer is one of those who hasn’t yet gone green,how can you make them change their (5).....? The first thing ois to talk t your boss.(6).........on the bottom line.Talk about the risks your company faces.Climate change:what impact will it have on profits?Rising oil prices:how are you going to managing the cost ? Limits on the (7)......of CO2: what will they mean for your business? Remind your boss that managing these rusks can save the business money.Then go in for the kill.The risks are an issue, but they’re not(8)......as important as the opportunities. The next thing for business is to be the biggest and best at meeting the growing demand for solutions to these problems.Just look at the success of fairtrade coffee.And the Toyota Prius.You and your boss could come (9).......with the next great idea. Any company that can develop (10).......products and services that address wider environmental or societal problems is going to do well.Example:0 A plastered B stuck C covered D surrounded1 A reserve B standby C backup D shutdown2 A can B should C might D will3 A through B over C out D long4 A fail B manage C disappoint D unable5 A methods B routines C processes D ways6 A Look B Focus C Highlight D Point7 A waste B pollution C outcome D emission8 A almost B much C completely D nearly9 A up B across C over D in10 A innovative B imaginary C inventive D current。
新编剑桥商务英语初级第三版答案

新编剑桥商务英语初级第三版答案【篇一:新编剑桥商务英语(初级)学生用书_答案_module_1.1-5.3】ing and workshopsp6what does your job involve? p7the present simplep8module 1.2personal and professional details meetingpeoplep10job and work p12module 1.3bec preliminary exam p14p15 reading test【篇二:新编剑桥商务英语(初级)(第三版) 词汇整理浓缩版】txt>(第三版)1.1 world of work 工作领域business n. 工商企业;商行;商业 technique n. 技巧,技能cross-cultural adj. 跨文化的 presentation n. 口头报告,陈述,叙述public speaking 演说,演讲 consultant n. 顾问 consultancy n. 咨询公司 run vt. 开办(课程/ 讲习班) one-to -one 一对一的accredited adj. 公认的motivational adj. 激发积极性的, client n. 客户entertaining adj. 有趣的,使人愉快的,professional adj. 专业的,职业的 involve vt. 包含、需要、使成为必要部分responsibility n. 责任,所负责的事情 be responsible for sb./ sth. 对某人/某事负责title n. 头衔,职称 sample n. 样品试用产品 account n. 账目,账户correspondence n.(来往的)信件 badge n.徽章identify vt. 发现,确定 workshop n. 研讨会,讲习班 catering service 餐饮服务md managing director 的缩写,总经理,执行董事gadget n. 小巧的器械,小玩意儿 interior adj. 车内产品,内部装饰memo n. 备忘录,便条,便笺 electrical appliances 电器,(家用)电器ship vt. 运送power point 电子版幻灯片 bonus n. 奖金 catalogue n. 产品目录positive adj. 积极乐观的 presence n. 仪态,风度,风采 diary n.记事簿athens n. 雅典(希腊首都) do you like your job? do you oftentravel abroad ? how are you? …not too bad, thanks. i work fora company that… i work as…what does your job involve ? my job involves doing… what do you do ? i deal withwho is your md? i am based i n ….1.2 personal and professional details个人和职业详细情况 division n. 分理处,部门 profile n. 传略;人物简介;概况 questionnaire n. 问卷,调查表 interview n. 采访;面试 musical instrument 乐器 destination n. 目的地follow-up questions 后续问题,补充问题 swap vt. 交换electronics n. 电子学;电子器件 varied adj. 多变化的,各不相同的 confectionary adj. 糖果的,有关甜食制造的allocate vt. 分配,分派 candidate n. 候选人criterion n. 标准,准则 pl.(复数)criteriainc. adj. incorporated 的缩写,股份有限的supervise vt. 主管,监管,管理 coordinate vt. 使协调 scuba diving 水肺潜水 marathon n. 马拉松赛跑 finance assistant 财务助理 audit vt. 审计master’s degree 硕士学位 judo n.柔道chronic fatigue syndrome 慢性疲劳综合症ambitious adj. 雄心勃勃的 journalism n. 新闻学,新闻业1 / 4breed vt. 饲养 terrier n. 小猎狗 chewing gum 口香糖 gallery n.画廊,美术馆 format n. 形式,格式sars--severe acute respiratory syndrome 严重急性呼吸道综合征,俗称非典型肺炎,简称非典 efficiency n. 效率 profit n. 利润 mentor n. 良师益友make contribution to 为……做贡献 personal problem 个人(私人)问题 set an example to 树立榜样 be based in 在……总部raise money 募捐master’s degree in business administration: mba工商硕士chronic fatigue syndrome 慢性疲劳综合症be in charge of 负责 best-selling 畅销think of a new idea 想出新点子2.1 work in progress 工程进展be in progress 在进行中,在运行中project n. 项目,工程 garden vi. vt.种植或修整花园,从事园艺工作update vt.更新 construction n. 建筑,建筑物 apart from 除了……之外 minor adj.较小的,次要的 proceed vi. 进行,继续下去 panorama n. 全景,全景画 management team 管理团队 take shape 成形ahead of schedule 提前于预订计划 financial report 财务报告temp n. 临时雇员help out 帮助(某人)解决困难 give a presentation of 对……做陈述 launch vt. 开始,开办,推出;发射 photocopy vt. n. 影印,复印 branch n. 分部,分店,分公司 projector manager 项目经理subcontractor n. 转包商 period of transition 过渡期 permanentjob 永久性工作 temporary employment agency 临时就业中介机构 try out 测试,试用 take maternity leave 休产假 option n. 选择,可选择的办法 career field 职业领域 existing skills 现有的技能supervisor n. 主管,监督人 temorary job 临时工作 ask for a payrise 要求涨工资meet one’s target 完成指标,完成定额sack vt. 解雇administration work 行政管理工作 brazil 巴西lisbon 里斯本(葡萄牙首都)belem 贝伦(巴西东北部港口城市)fortaleza 福塔雷萨(巴西东北部港口城市)valencia 巴伦西亚(西班牙港口城市)montpellier 蒙彼利埃(法国南部城市)2.2 making arrangements 日程安排make arrangements 做安排,做准备 plant n. 工厂,车间 vt. 种植take time off 抽出时间,休假,休息 finance director 财务经理confirm vt. 确认,确定 reception n. 接待,接待处 trade fair 交易会,展销会 present vt. 介绍,引见;出席 potential client 潜在客户 quality inspector 质检人员 job applicant 求职者 festival n. 节日self-employed adj. 个体的,自己经营的accept an invitation 接受邀请 special reception 特别招待会anniversary n. 周年纪念日 venue n. 会场,会议地点 attendancen. 出席,出席人数prague 布拉格(捷克斯洛伐克首都) morpeth 莫派斯(位于英国诺森伯兰郡)helsinki 赫尔辛基(芬兰首都) buenos aires 布宜诺斯艾利斯(阿根廷首都)toronto 多伦多(加拿大主要城市) sydney 悉尼(澳大利亚东南部港口城市,新南威尔士州首府)3.1 company biography 公司简介biography n. 形成、成长和衰亡的记载;传记fast food restaurant 快餐店 transform vt. 转换、改变、改造global business 跨国企业original adj. 最初的,原始的,起源的franchise n. vt. 特许经销权,给……以特许feature n. vt. 是……的特色,以……为特色 french fries 炸薯条softdrink n. 软饮料;汽水 milkshake n. 奶昔 purchase vt. 买,购买multimixer n. 多用混合器(机) exclusive distributor 独家批发商(代理商)open vi. vt. 开设,开办,开张 expand vi. vt. 扩大,扩张corporation n. 公司 cosmetic n. 化妆品inspire vt. 激发,启示,使生灵感 philosophy n. 哲学revolutionary adj. 革命的 raw material 原材料 supplier n. 供应者,厂商 ethical adj. 伦理的;道德的 travel agency 旅行社contract n. vt. 订合同,合同、契约 take delivery of 收货,提取货物 merge vi. vt. 合并 fleet 舰队budget airline 低价航空公司 go public 上市,公开发售股票business partner 生意伙伴,商业伙伴2 / 4entrepreneurial adj. 企业家的 freelancer n. 自由职业者;自由撰稿人kuwait city 科威特城(科威特首都) san bernardino 圣贝纳迪诺(美国加利福尼亚州东南部的一个县) illinois 伊利诺斯州(美国中北部州)3.2 company performance 公司业绩performance n. 业绩,成绩;性能 distribute vt. 配送,分发,分送 record profit 历史最高利润 vegetarian n. 素食者,素食的organic adj. 使用有机肥料的 ingredient n. 配料,成分 nutritious adj. 有营养的improve one’s image 改善形象 banquet n. 宴会manufacturer n. 制造业者,厂商 guarantee vt. n. 保证,担保,担保人symbol n. 象征,符号,记号 innovative adj. 创新的,革新的sport utility vehicle 运动型多用途车 component n. 成分 optical instrument 光学仪器 validation n. (可靠性)检测 certify vt. 证明,保证 application n. 应用,运用assurance n. 保证,担保,确信,断言founder n. 创始人,奠基人 turnover n. 营业额 dramatically adv. 戏剧地 advertise vt. 做广告,登广告 annual report 年终报告,年终终结 share price 股票价格proactive adj. 积极的,主动的 dedicated adj. 专注的,献身的unique adj. 唯一的,独特的 access n. 接近(进入)的机会,接近(进入)的权利;入口 consolidate vt. 巩固 brochure n. 小册子in this respect 在这个方面,在这个细节maximum n. 最大量,最大限度,极大4.1 international business 国际商务import n. vi. vt. 进口 export n. vi. vt. 出口 competitor n. 竞争对手 wholesaler n. 批发商 warehouse n. 仓库 audio product 音响产品 ban n. vt. 禁令fashion industry crisis 服装行业危机 commissioner n. 委员spokeswoman n. 女发言人 huge losses 巨大损失 resign n. vi. vt. 辞职 garment n. 服装(成衣) clothing blockade 服装封锁 in favour of 支持、赞成disastrous adj. 损失惨重的,灾难的import control 进口控制import quotas 进口配额compromise n. 妥协,折中,让步 stock exchange 证券交易所appeal to sb. 对……有吸引力 available adj. 有空的,能得到的dossier n. 档案,卷宗 flat adj. 没电的,平面的 embarrassing adj. 令人尴尬的 in-house magazine 内部杂志 participant n. 参加者stressful adj. 有压力的,紧迫的 moderator n. 会议主持人 press the mute button 按下静音键 reflect on 有损声誉,招来非议teleconference n. 远程电话会议 producer n. 生产商 wholesaler n. 批发商customer n. 顾客 retailer n. 零售商warehouse n. 仓库 consumer n. 消费者competitor n. 竞争对手 customs n. 海关port n. 港口clothing n. 服装4.2 business communications 商务沟通printer cartridges 打印墨盒 description n. 种类;性质;描述pass the message on to 把留言给…… complaint n. 投诉 cancel vt. 取消plasma screen tv 等离子电视 freight forwarder 货运商distributor n. 发行人,销售商 container n. 集装箱production manager 生产经理,厂长 madrid 马德里(西班牙首都)5.1 career choices 职业选择stock broker 股票经纪人london stock exchange 伦敦证券交易所bank account 银行帐户 bankrupt adj. 破产的 a modest life 简朴的生活 accommodation n. 住处,膳宿 get started 开始source of income 收入来源 olive n. 橄榄 farm products 农产品 business contact 生意场的熟人/关系 deal in 经营 make enquiries 询问 record shop 音像店 human resource 人力资源 hr manager 人力资源经理 photography exhibition 摄影展accountancy job 会计工作 passion n. 热情,激情 competitive adj 竞争的 give up sth. all together 完全放弃……professional photographer 职业摄影师portrait n. 肖像,人像studio n. 照相馆,画室,摄影室,演播室3 / 4birmingham 伯明翰(英格兰中部城市)luxembourg 卢森堡(西欧国家) resign from the job 辞职farmhouse n. 农舍bed and breakfast accommodation 只提供床铺与早餐的住宿reorganise vt. 重新组织,重新安排 source of income 收入来源as though 仿佛,好像 the best of luck 好运5.2 achievements and plans 业绩和计划design office 设计室 book cover 书的封面printer n. 印刷商,印刷工;打印机 quotation n. 报价 in full colour 用彩色 in black and white 用黑白 a full progress report详细的进展报告refer to 参考,查阅,查看 book fair 书展,书市 a series of 一系列italian 意大利人,意大利语;意大利的coincidence n. 巧合,巧事 move n. 行动,步骤;措施;方法; vi. 移动consolidate one’s strong position 巩固某人的强势地位 removal company 搬运公司 stationery n. 文具,信纸 keep sb. up-to-date使某人信息灵通 utility n. 公用事业,公用事业设备 bank loan 银行贷款 paperwork 日常文书工作 loan application 贷款申请 additive n. 添加剂4 / 4take on 雇佣meet demand 满足需求 health club 健身俱乐部6.2 travel arrangements 旅行安排ticket, crew, security/ safety inspectionbe in business 做生意 poland 波兰(中欧国家) hungary 匈牙利(中欧国家) spain 西班牙(欧洲南部国家) portugal 葡萄牙(欧洲西南部国家) slovakia 斯洛伐克(中欧国家) bratislava 布拉迪斯拉发(捷克斯洛伐克中南部城市)5.3 reading test: parts one to threeposter n. 海报,招贴 office equipment 办公设备prefabricated hut 预制营房,活动房 pharmaceutical company制药公司 previous adj. 以前的,在先的 disastrous fall 损失惨重的一跌 reach the highest level 达到最高水平 rise/ increase/improve /ascend/ go up/ move up/ mount up 上升 soar 飙升fall/ drop/ decrease/ decline/ descend/ go down下降stay stable/ steady/ the same 保持平稳level off 持平 recover 反弹peak up 达到顶峰,最高点 dramatically 喜剧地,引人注目地considerably 相当大地 obviously 明显地 gradually 渐渐地sharply 急剧地,明显地 slightly 轻微地 a little bit 一点儿6.1 business travel 商务旅行 aircraft, check-in, delay, journey,land, luggage, passenger, passport, pilot, take off, travel, trip,air traffic controller, baggage handler,check-in baggage, carry-on bag, boarding pass, board, business/ economy/ first class,flight attendant/ stewardship/air-hostess/ stewardess, identitycard, return/ singlemanchester 曼彻斯特(英格兰西北部港口城市)glasgow 格拉斯哥(英国城市) bristol 布里斯托尔(英国西部的港口)london heathrow airport 伦敦希思罗机场paris charles de gaulle airport 巴黎戴高乐机场lyon 里昂(法国城市)【篇三:新编剑桥商务英语(中级)学生用书答案】ading (5)1,open your mind 2 plan for disaster 3 get organized 4 setyour limits 5 put pen to paper 6 don’t feel guilty 7 two become onep9 grammar (5)1 need2 communicate3 have escaped4 have been working 5have been 6 am working 7 answer p9 (speaking)writing 第六题work in pairs.中有可能选择其中一个话题进行作文。
新编剑桥商务英语(高级)第三版

1.1 Working life1 What does this quotation mean to you?`Life is what happens to you while you're busy making other plans.'john Lennon, English singer& song writer (1940-19830)2 Discuss these questions.1 How many jobs do you expect to have in your life ? 1-3 4-7 8or more2 Would you prefer to be self-employed or an employee? Why ?3 in fifteen years’ time, do you expect to work more or less than now ?4 at what age do you expect to stop working ? 55 65 753Underline tire best word to complete each sentence.1 At the moment, people generally retire/resign at 652 I joined/applied for the company when I was 25 and have worked thereever since3 What's the best way to pay/reward our employees for good performance?4 About 700 staff were laid off/dismissed when the company lost the contract tosupply Toyota5 We have educated/trained our staff in the use of laser equipment.6 I'm going to leave/change the company at the end of the year.7 E and C Consultants recruits/employs from the top business schools.8 Companies need to offer parents of young children more flexible/overtime hours-9 they used only to offer permanent posts, but now most new contracts aretemporary/part-time ones.10 I have one day off/ holiday a week to attend a course at college.4 Make sentences with the words you didnt use in Exercise 3.5 Make nouns from thefollowing verbs.Attitude to work6 Do you think that people starting work now have a different attitude to work than their parents did? if so, in what ways?7 Look at the newspaper article and read the title. What does the title suggest to you?Read the article arid check if you were r fight.Young workers Want it all, nowOh, and they’ll need to take next Friday off ,tooTETROIT一Kurt Jennings, hoping to start a career in radio sales, thought he was prepared to answer any question during his recent interview. Then theradio executive opened the interview with, `So, we call you guys the Entitlement Generation". You imagine you're entitled to everything.' There is an impression that the current generation of young workers has high expectations for salary, responsibility and job flexibility, but little appetite for hard work and little sense of loyalty to a company`A lot of twenty-somethings have a hard time making the transition to work typically Kids who've had success early in life and who've become used to getting instant gratification,' says Dr. Levi Cohen, a peadiatrics professor.He says that coddling parents and colleges often fail to prepare students for the realities of adulthood and working life.Many employers, from corporate executives to restaurateurs, agree.`It seems they expect to hove in then first week everything that the veteran has worked 20 or 30 years to earn,' says Mike Amor, the owner of a Salt LakeCity chain of restaurants.Kurt had this reply 'for his interviewee at the radio station: `Maybe we were spoiled by your Generation. But "entitled" is too strong a word,' he said. `Do we think we're deserving if we're doing to go out there and break our backs for you'?Yes..'He ended up getting the-job.But some experts say that' having highexpectations, and tellin}} your boss what they are, isn't necessarily a bad thing.`It's true they're not all rushing to bury themselves in a cubicle a}记follow orders for the next 40 years, but why on earth should they?' asks .leaf Bartlctt, a University of Carolina psychologist8 Do you think the younger generation is spoiled and expects too much? .or do you think the older generation sacrificed their lives (and fun in their lives) for work?9 What do the following phrases from the text mean?1 little appetite for hard work2 twenty-somethings3 instant gratification4 coddling parents and colleges5 we were spoiled by your generation6 break our backs for you7 bury themselves in a cubicleGerund and infinitive1 Which of the verbs or phrases in the box take the gerund (-ing) and which ones take to infinitive (to do)?Be good at plan/intend /aim be worth fail be reluctanthave trouble/difficulty hope/expect manage succeed indecide think about/consider enjoy avoid involve havebe used to/accustomed to be willing/prepared2 Which of the following pairs of phrases is the odd one out grammatically? Why?1 be good at一be bad at2 be willing一be reluctant3 succeed in一fail4 enjoy一dislike3 Complete these sentences.0 when I retire, I plan to do some voluntary work for charity1 When I retire, I plan…2 I think I'm quite good at…3 Before attending a job interview, it's worth…4 My job involves…5 When speaking English, I often have difficulty…6 At work I feel satisfied if I manage…7 For my summer holiday this year, I am considering…8 If I was offered more money, I would be willing…9 The hardest thing abo ut starting a new job is getting used to…10 I get annoyed with colleagues if they fail…4 Choose five of the phrasesworking life.in exercise 1 and make sentences about your own working lifeThe future of human resources5 You will hear five human resources (HR) manages0s talking shout the key issues in human resources facing companies today.·The first time you listen, indicate which employee group in the workforce they are talking about.·The second time you listen indicate what actions they propose to take to deal with each issue.TASK ONE一EMPLOYEE GROUPA older employees (50-GO)B new recruitsC traineesD senior managementE young highly qualified employeesF womenG retired employeesH disabled workersA efforts to retain good employeesB the introduction of more flexible workingarrangementsC linlting salaries more closely to resultsD more focus on job training for employeesE encouraging people back from retirementF more support for working parentsG developing a more positive attitudetowards older workersH reducing staff costs6 You've heard the priorities of HR managers. What are your priorities for your working life? Consider the following:.flexible hours·working environment.pay。
新编剑桥商务英语第三版

新编剑桥商务英语第三版Formal and informal emailsWriting stylesThe style of a business email or letter depends on the occasion for writing and the relationship with the receiver.1 They can be formal:Please find attached our proposal. I would be grateful if you could check it and send us confirmation of your acceptance.2 They can be more conversational:Attached is our proposal. Please check it and confirm that you are happy with it.3 English can sometimes be in a kind of shorthand.Pls check the attached proposal and confirm.1Highlight the differences between the formal and informal emails below. Discuss the differences with your partner.FormalDear Mr ScottThank you very much for your letter introducing your company. Currently, we do not have any demand for marketing consultancy. However, this situation could change in the future and therefore I will certainly keep your details on file. In the meantime, I would be grateful if you could send us an up-to-date list of your fees.Once again, thank you for your interest.Yours sincerelyMonica StuufInformalDear JamesThanks for the information about your company. At themoment, we're not really looking for any help with marketing consultancy, but we might be in the future, so I'll certainly hang on to your details. For now, please send us an up-to-date list of your fees.Thanks again for your interest.Kind regardsMonica Stuuf2 For sentences 1-4 write the contracted forms in full and for 5-8 write the contracted form.1 I'll let you know tomorrow.2 I'd like an answer asap.3 I won't know till Friday.4 I can't help you, I'm afraid.5 It has been ages since I have seen him.6 I would have told you if I had known.7 I should not be surprised if they are late.8 You must not do anything until I say so.3 Match each formal linking word on the left with its neutral equivalent on the right.1 however so2 nevertheless because of3 consequently after4 owing to because5 moreover anyway6 following but7 since what's more8 besides still4 Rewrite the following informal email to a customer as a more formal one. Use the expressions in the box to help you.I would be grateful if contact further to do not hesitate inagreement withhowever strictly speaking please find attached Yours sincerelyDear Mr HarrisNice to speak to you earlier on the phone. I'm now sending you a draft contract. Please read it carefully and if you're OK with the terms, sign it and post it back to me. The deadline for the special offer we talked about is supposed to be tomorrow, but we'll keep it open for you until the end of the week. Do call me if you have any queries.Best wishesLaura5 Welcome has supplied receptionists and doormen for your company's headquarters for over five years. Recently the standard of service they give has declined sharply. Visitors have complained about rudeness, being kept waiting and being misdirected. Write an email to the company:? emphasising the good relationship you have had in the past.describing the unacceptable behaviour of their staff recently.? insisting that changes are made immediately.6 Send the email to your partner. When you have exchanged, read each other's emails and then write a reply.Listening Test: Introduction and Part OneThe Listening Test has there parts, in which there are a total of 30 questions, and lasts approximately 40 minutes. It carries 25% of the total marks.You will have ten minutes at the end of the test to transfer your answers to an answer sheet.Part OneFollow these steps:Read the instructions twice and make sure you understand the context of the passage and what you are being asked to do.In particular, check how many words you can put into each gap.Try to put yourself in the situation of the audience to generate a real interest.Read through the questions and try to predict the type of word that will go into each gap.Never leave a gap empty.Prediction1 Look at these sentences and try to predict what kind of word(s) will go into each space.The background1 The company was set up in___________.2 The project has been funded by the Ministry of _____________.The job3 The post is open to____________.4 You don't need to have_____________.5 You will be expected to____________.What to do next6 Candidates should apply______________.7 The deadline for application is____________.2 Following the approach described on page 34 do Practice Test Part One. Take two minutes to study the instructions and sentences before the tape begins.PART ONEQuestions1-12You are going to hear part of a one-day seminar entitled ‘A career in coaching’. The head of the Coaching Academy is talking to participants about his organization and what coaching involves.As you listen, complete the notes using up to three words or a number in each space.You will hear the recording twice.A CAREEE IN COACHINGThe Coaching Academy1 The Coaching Academy was established in ……………………………2 The academy doesn’t receive ………………………………………..3 The aim of the academy is to ……………………………………………4 Training courses at the academy last from ………………to four weeks.What is coaching?5 Coaching offer help to people in their business and…………………..6 The basic principles are always the same: to build people’sself-belief and helpthem………………………………………………………..7 Coaching try to help the client to look……………………………..8 Counseling often focuses more on……………………………….inpeople's lives.Qualifications and rewards9 When you can make a difference to someone’s life it gives yourgreat……………………………10 The basic rate of pay for a coach is about……………………………..11 A part from doing a course in coaching you will need……………..inthe filed you are coaching.12 Some coaches conduct coaching sessions by phone, online or evensometimes…………………………………..。
新编剑桥商务英语(高级)第三版8.2

8.2 Formal MeetingsVOCABUILARY Business Meetings1 The phrases in bold are taken from a business meeting.What do they mean?1 So, what’s on the agenda for today?2 Is anyone taking the minutes?3 I think we should adjourn for lunch.4 Who’ supposed to be chairing this meeting?5 Can i just sum up the main points we’re agreed?6 Sorry, can I just butt in for a moment?7 We’re running short of time.Can we move on?8 I think Jade is better placed to answer than me.2 Who said each one:the chairperson or a participant?GRAMMAR Modal verbs3 Look at the sentences taken from a company’s ethics code.What obligation is placed on the employee in each case?Match each modal verb in bold to an adjective(A-E).A compulsory C permitted E forbiddenB advisable(a good idea) D unnecessary1 You may taken an outside job, if there is no conflict of interest.2 You should at all times act in the best interests of the company.3 If you give or receive a gift whose value is under $40 you don’t have to declare it.4 You mustn’t use knowledge you have about the company which is not public to speculate with its shares.5 All company assets,even stationery,must be used for company business, not personal gain.6 You should aways represent the services of the company to the customer as honestly and openly possible.7 You must not pass on classified information, such as customer data, to any third party.4 Imagine an employee broke the code.Which rules in exercise 3 do these crimes or offences relate to?Bribery insider dealing breach of confidence theft missellingSPEAKING Discussing business ethics5 What does the term whistleblowing mean? You are going to agree a policy for your company. Read the information below.Your company, a national newspaper, has already defined a code of business ethics covering such things as payments given for information, confidentiality, receipt of gifts, etc.Its next task is to define a policy on ‘internal whistleblowing’: in other words what happens when one employee would like to alert the company to the unethical practice of another employee.You are going to meet with your colleagues to discuss and agree this policy.6 Before you meet, the following list is circulated among you. Look at the sentences below and choose the modal verb that indicates what you think is the correct policy.1 If you become aware that another employee has broken the ethical code you must/ may/ don’t have to report it.2 When reporting such breaches you must/ don’t have to/ mustn’t give your name.3 If you only suspect unethical practice, but cannot prove it, you must/ should/ mustn’t report it.4 The management must/ may/ doesn’t have to treat any accusations of unethical practice in confidence.5 The accused should/ doesn’t have to/ mustn’t know the identity of his or her accuser.6 The whistleblower should/ may/ mustn’t benefit personally from his action by way of promotion or other personal gain.7 Look at the agenda and prepare for the meeting.Nominate one person to chair the meeting.(The chairperson may find the phrases at the bottom of the page useful.)Agenda1 Whistleblowing - a right or a duty?2 The right to anonymity3 Rewards for whistleblowers4 Any other businessChairing a meetingOK.Shall we start?As you know, we’re here to discuss/ talk about/ consider...The aim of this meeting is to...Carlos, would you like to begin?I think we should move no to the next point.Perhaps we can come back to this later.Can I just interrupt you,Carlos?So,to sum up, we’ve agreed that...Dose anyone have anything further to add?OK.Let’s leave it there.Thank you all for your input.。
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Module 88.1 being responsibleV ocabulary environment problems1 in which of the following areas are you environmentally conscious? What things do you do which are not so environmentally friendly? Give examples.Action with impact on the friendly less friendlyenvironment1 saving energy I use low-energylight bulbs.2 using public transport3 limiting how much you fly4 conserving water5 recycling waste6 purchasing green products7 supporting local shops andBusinesses2 which of these environment problems:A are natural?B are man-made?C could be either?Earthquakes oil spills at sea nuclear radiation leaks hurricanes landslides smog declining fish stocks drought extinction of different speciesFlooding chemical explosions volcanic eruptions3 which of these problems has your country experienced in recent years? How were they handled? What precautions have been taken against future occurrences? Reading4 of these groups in society, who can do most to combat pollution nd climate change?A individual consumersB large companiesC governments5 below is an extract from the little earth book suggesting a possible way to control man-made pollution. Read the text quickly. Which of these sentences do you think the author would agree with?A Americans pollute more because they produce more of the world‟s wealth.B the USA‟s pursuit of wealth is damaging the planet for everyone else.C there are more important problems than damage to the environment.D damage to the environment is the most important problem in the world tody.E we can solve the problem if we all do something to help in our own lives.F this problem requires concerted action from governments and internationalorganisations.Trading pollution quotasHow can we eliminate pollution? The biggest threat the world has ever faced is the rising level of greenhouse gases in the atmosphere. We must reduceemissions to a level that the world can sustain. There is no alternative. Theegases are n essential part of a balanced ecosystem; it is only in excess that they become dangerous. But to get them back to a safe level, emissions will have to be reduced by over 60%. Since financial markets are so powerful, they should be designed to reward countries for reducing emissions. A mechanism for doing this is quirt simple and obvious, and is only obscured by industrial countriesattempting to avoid paying a fair price for their resources. Here is how such amarket could operate.▪On average everyone in the world is responsible for 4.21 tonnes of carbon emissions year.▪If the atmosphere can only sustain limited quantity of carbon dioxide,should one person be allowed to emit a lot more than another? Everyone should have an equal allowance, ie 4.21 tonnes at present, but reducing with time.▪an Indian emits 0.81 tonnes on average and therefore has surplus of 3.4tonnes available for sale.▪an average American emits 19.53 tonnes. He therefore needs to buy 15.32tonnes in order to maintain his lifestyle.Multiplied by population this means that India has 3.2billion tonnes of CO2 for sale and the US needs to buy 4.1 billion tonnes. The US needs to buy the whole of India‟s surplus and more besides. Alternatively the US must reduce itsemissions. Trading on this basis means that money would flow from the richnations, which are causing the climate havoc, to poor nations that re suffering from it. The UN development programme commented, …such flows would beneither aid nor charity. They would be the outcome of a free-market mechanism that penalises the richer nations.‟ Thus fair market system for tradable quotawould result in a fairer world. Each nation‟s allowance could then gradually be reduced on an equal percapita basis to a globally sustainable level.6 underline the sentences in the text that support your answer to exercise 4 above.7 which of the sentences in exercise 5 above do you agree with?8 do you think such a trading system would work? Why? Why not?9 how do you pronounce the following figures?1 60%2 4.21tonnes per year3 3.2bn tonnes of CO2Reading1 read the conclusion to the passage” trading pollution quotas‟ blow. In most lines there is an extra word that is unnecessary or grammatically incorrect. But some lines are correct.▪ I there is an extra word write the word in the margin.▪ if there is no extra word in the line write CORRECT in the margin.TRADING POLLUTION QUOTAS0 not practical? Rich nations my not like it the thought of inhabiting a fair it00 and equitable world, but multi-nationals might not object-if a millionaire correct1 become being a billionaire he is not going to drink any more coca cola, but2 n India rising out of poverty becomes a marketing opportunity. But that‟s3 another story-and perhaps another clutch of problems. What are there the4 alternatives? Regions that they suffer catastrophic loss due to pollution by5 the rich nations should have a case in international law. If so, their claim for6 damages would be considerably more than the “third world debt”.Grammar use of prepositions with statistics2 choose the best preposition to complete each sentence.1 at/on average, an Indian emits 0.81 tonnes of carbon per year.2 emissions will have to be reduced for/by 60% to get them back to a safe level.3 three out of/from ten of the world‟s cars driven by Americans, producing half theworld‟s exhaust fumes.4 over/through the last 30 years we have seen a rise in/of global temperatures by/ofmore than 1˚C.5 the UK has set a target of maintaining its emissions with/at 1990 levels.6 by/on the end of the century se levels will rise between/from two and four metres.3 these statements are from a us scientist who thinks the environmentalists areexaggerating. Complete them by putting one preposition in each space.1 the number of bald eagles gas risen______1500% since 1965.2 air pollution fell in America last year______the lowest level ever recorded.3 us forests expanded______ 9.5 million acres_______ 1990and 2000.4 wetland areas have also increased______ the last five years.5 there will be a decline_______ emissions from cars_______80%,= in the next 30years.6 fish stocks have stabilised_______ their 1995 levels.7 two_______ _______ three of the targets set by the clean air act have beenreached.8 _______average, Americans now cause less pollution than five years ago.4 look at the graph describing the disposal of waste in the USA between 1970 andthe present. Write five more sentences about the facts it shows using theprepositions on page 78.Since 1970, the total amount of waste produced in the usa has increased byalmost 300%.Trends in waste disposal020406080100第一季度第二季度第三季度第四季度Writing describing graph5 the two graphs below show global temperature changes and carbon dioxideemissions from 1880 to 1990. Study the graphs and discuss with your partner the developments in each and the relationship between the two. Is there a connection? ▪ using information given in the graphs, write a short report (120-140 words) describing these changes and the possible connections between them.▪ begin like this:The graphs show the changes in global temperatures and the mount of carbon dioxide emitted by different countries over the period 1880 to 1990. taking global temperature first, we can see that ……..Listening corporate social responsibility1 stakeholders are all those people who play a part in or are affected by a company ‟s1 an oil company overstates its profits in its half-yearly financial report.2 a big supermarket decides to label the salt and sugar content in all its foods.3 A manufacturer of washing machines sets up a recycling scheme to take oldwashing machines back at the end of their useful lives.4 a brewer and distributor of beer makes a TV advertisement that children find very funny.5 a high street bank lays off 350 permanent staff and re-employs 200 of them ontemporary contracts.6 an electronics retailer increases its payment terms to trade creditors from 30 to 60days.2 you will hear the CEO of a company talk about a particular approach to corporate social responsibility. As you listen, complete the notes to the talk. You can use up to three words per space.CORPORATE SOCIAL RESPONSIBILITYThe theory1 the new concept is called ______________________.2 the three areas in which to measure a company‟s performance are financial,social and ______________________.3 these three legs are______________________The reasoning behind it4 people‟s lives are affected more by business than by______________________5 the environment is under great______________________.6 business can play a part in ______________________.7 businesses don‟t always take into account the impact of theiractions______________________.The practice8 to make a difference companies have to ______________________.9 they must recongnise their responsibilities to all their________________.10 they must also submit to financial, environmental and social___________.11 companies have to be honest and open about______________________.12 it‟s not easy for a private company to disclose their ________________.Can this approach work? What could be the disadvantages of it?Grammar gerunds and infinitives3 gerunds and infinitivesSome words and expressions in English are followed by the gerund (-ing) and some are followed by the infinitive (to).In this example from the listening on page 80, the word committed is followed by the preposition to and the gerund.They must also be committed to respecting their employees.in this other example from the listening on page 80, the phrase it’s not enough is followed by the infinitive.It‟s not enough to say you are going to follow a policy.4 look at these English saying. Put the verb in the correct form; gerund(-ing)or infinitive (to…)1 it take all sorts _____(make) a world.2 you can‟t make an omelette without _____(break) eggs.3 it‟s no use _____(cry) over spilt milk.4 if a job‟s worth _____(do), it‟s worth _____(do) well.5 it‟s better _____(be) safe than sorry.6 it‟s easy _____(be) wise after the event.7 before _____(criticize) a man, walk a mile in his shoes.8 it‟s never too late _____(learn).9 you have to be able _____(walk) before you can run.10 if you are in a hole, stop _____(dig).5 what does each saying mean? Do you have an equivalent proverb in your own language?6 choose two of the proverbs above. Think of situations from your own experience which you could apply each one to, describe the situations to your prtner. See if they can guess which proverb is applicable to each.I got very angry with my boss recently because he wouldn‟t make a decision about employing extra staff, who we really needed to help get a project finished. I thought he was just being indecisive, but then he told me that head office had cut his budget by one third. I felt really embarrassed.7 complete these sentences (all the expressions take the same grammatical form).1 our company is committed___________.2 if you visit my country, you will have to get used___________.3 I am really looking forward___________.4 I don‟t mind paying, but I do object。