商务英语听力原文(阮绩智_浙大出版)
商务英语视听说听力原文(2020年7月整理).pdf
Unit 1Task 2M: Come in, please.W: Good morning, sir. I’m Karen Yang.M: Good morning, Miss Yang. I’m Kevin Carter, the Administration Manager. Take a seat, please.W: Oh, is that your wife, Mr. Carter? She is so beautiful.M: Thank you. Ah… Miss Yang, I’ve gone through your resume. I’d like to ask you some questions now, if you don’t mind.W: Of course not. please go ahead.M: Well, can you tell me why you would like to work as a medical representative with us?W: I really like this kind of work, and having been a doctor for three years, I want to apply for this position for a change.M: Don’t you think it’s a pity for you to leave your present job?W: To some extent, it is. I have learned a lot in the hospital. But I would like to try a different kind of life.W: By the way, could you tell me how much the new job pays?M: Sure. There is a five-month probationary period and you can only get RMB2,000 for each month. After that, we’ll determine your salary according to your performance.W: Oh, I see. Then, what about the paid holidays, insurance, and things like that? M: Every employee in our company enjoys life insurance and unemployment insurance. In addition, they enjoy two-week paid holidays.W: That sounds fine. How much time will it take for me to be promoted here?M: I’m not sure. It depends on your ability and performance. Maybe we’ll send you to one of our branches, if you like.W: No problem. I hate staying at one place all the time. But in which cities do you have your branches? And, where is your company based?M: Our company is based in New York, with branches in many cities, such as Philadelphia, Beijing and London.Follow-up practiceCai: May I come in?Ms. Smith: Yes, please.Cai: Good morning, Madam. My name is Cai Ning. I am coming to your company for an interview, as requested.Ms. Smith: Fine, thank you for coming, Miss Cai. Please sit down. I am Anne Smith, Assistant Manager for the Personnel Department.Cai: Nice to see you, Ms. Smith.Ms. Smith: Nice to meet you, too. Would you like to have a cup of coffee or tea? Cai: Tea is fine. Thank you.Ms. Smith: I’ve read your CV. It looks good. Now, I wonder if you can tell me more about yourself, for example, your personalityCai: Well, I think I’m a serious-minded girl, I’m calm and I don’t panic in a crisis. I like jokes and have a good sense of humor. And I also enjoy working with all kinds of people. I can even get along with people who are bad-tempered or something like that.Ms. Smith: Well, then, what do you consider your strengths and weakness?Cai: Strengths and weakness? Well, I think my ability to work with all types of people is a particular strength.Ms. Smith: Yes.Cai: My weakness? Er, I’m a little bit perfectionist. I’m quite often dissatisfied with w hat I’ve done. I always think I can do it better or in a different way.Ms. Smith: I wouldn’t call that a weakness. I’d call that a strength.Cai: Well, apart from that, I suppose sometimes I am not patient enough.Ms. Smith: Now, can you tell me about your past experience?Cai: I have six years’ financial industry experience, working for several companies. For the past two years, I have been working in an investment bank.Ms. Smith: What qualifications have you had for this position?Cai: I graduated from Peking University in 2001, majoring in accounting. I can speak fluent English and I can deal with bookkeeping and accounting in English quite well. Ms. Smith: Why did you leave your last position?Cai: I want to find a job that is challenging, where I can grow.Ms. Smith: Now, is there anything else you’d like to ask me?Cai: Yes, if I get this job with HDC, would I be able to work abroad in one of your overseas branches?Ms. Smith: Oh, yes, certainly. Our staff regularly does six-month placements in other branches.Cai: Oh, that’s great.Ms. Smith: Right, time is pressing, I’m afraid, so thank you very much for coming to see me and we’ll be in touch with you before the end of the week.Cai: thank you for seeing me.Ms. Smith: Goodbye.Cai: Bye.Video 1Chen = C. Ms. Mandel = M.C: Good morning, Ms. Mandel.M: Good morning. Sit down, please.C: Thank you.M: You are Chen Bo, aren’t you? I’m Cathy Mandel, Director of the HR Department. C: Yes, I’m Chen Bo. Nice to meet you, Ms. Mandel.M: Nice to meet you, too. I’ve gone through your resume and would like to know more about you.C: Thank you for your interest in me.M: To start with, would you like to tell me a bit about yourself?C: Sure, I’m a senior student at Guangdong University of Fina nce. I expect to graduate this summer. My major is international finance.M: So, why did you choose our company?C: As far as I know, your company is one of several leading international consultant corporations which came to China after China entered WTO. I think working here would give me the best chance to use what I’ve learned at university.M: As a major in international finance, what do you think you can do in consultancy? C: Well, I know how to tackle problems. For example, I know I must fist analyze the problem and work out its major cause. Then I will be able to search for ways to solve it from the available data.M: Sometimes data is not enough. Have you got any relevant experience in this field? C: Last year, during the probationary period, I was involved in the restoration of a factory in Nanjing. I really learned a lot from the experience, especially how to assess people’s strengths and abilities.M: Can you cope with hard work under pressure and in a tough environment?C: No problem. I don’t care about pressure or the environment as long as I enjoy the work.M: Good. Now, do you have any questions to ask?C: Yes, I’ve got one. Are there any opportunities for Chinese employees to be transferred to the head office in New York or other branch offices around the world? M: Um, probably. I think you are likely to be sent to work in an overseas branch to get experience later on once you’ve proved your worth.C: Oh, great. If I’m accepted, I will do my best for the company.M: I wish you luck! We’ll notify you of our final decision by Friday.C: Thank you, Ms. Mandel. Goodbye.M: Goodbye.Video 2Wang = W, Mr. White = M.W: May I come in?M: Yes, please do.W: Good morning, sir. My name is Merry Wang. I’ve come for an interview, as requested.M: Nice to meet you, Miss Wang. I am Harry White, Director of the HR Department. I was expecting you. Please, take a seat.W: Thank you.M. Well, Miss Wang, you are applying for the position of Sales manager, right? How did you know about our company?W: I got to know your company from your TV commercials. They are elaborately designed and produced, and leave me deep impression. And in the summers of 1997 and 1998 I worked as a salesgirl for your company in GZ.M: Really? That’s good. Then you must know something about our company?W: Yes, a little. Your company is very famous. Your cosmetics and skincare products are very popular with women all over the world.M: Huh, that’s right. Miss Wang, can you tell me which university you attended? W: Sun Yat-sen.M: And what degree have you got?W: I have a bachelor’s degree in business administration.M: How is your English? You know, some staff members in our company are Americans, so conversational English is very important.W: I passed TEM8 at college, and I am good at oral English. I think I can communicate with Americans quite well.M: Good. I know you are now with United Butter. What is your chief responsibility there?W: I’ve worked there for five years, since I graduated from college. Two years ago, I was appointed Brand Manager – responsible for the Panda line of biscuits.M: Why do you want to change your job?W: I want to change my work environment, seek new challenges and broaden my experience. That’s why I want to move into sales.M: What do you think is the most important qualification for a salesperson?W: I think it’s self-confidence and quality products.M: I agree with you. What salary would you expect to get here?W: well, I would leave it to you to decide after you consider my abilities. My current annual income at United Butter is 150 thousand. But, er, … could you tell me a little more about what the job entails?M: You would be in charge of all the sales activities, for all hair products in northeast China. This would involve market analysis, client service and development, sales promotion, and regular customer satisfaction surveys. You’d report directly to the Regional Sales Director. Do you have any other questions?W: Yes, only one. When can I have your decision?M: I need to discuss with other board members. We’ll notify you of our decision as soon as possible. But … to be honest, you seem to be a good candida te with the right kind of experience and personality. You’re high on my list.W: That’s good! Thank you, Mr. White. I look forward to hearing from you. Goodbye. M: Goodbye.Case AnalysisInterviewer: Where do you see yourself in three years?Candidate: Well, I see myself in sales, you know. I must say, I would rather like to establish my own company, you know, in my home town.Interviewer: What specifically about our company attracted you?Candidate: Well, first of all, you know, I want to leave my present company. It’s too small, and you know, I don’t like the boss. He doesn’t know how to motivate people. You know, he is also bad-tempered. You know, the job is routine and boring. Interviewer: Um…Candidate: Can I ask a question? If I get this job, you know, would I be able to work abroad in one of your overseas branches? You know, I like travelling. Interviewer: Our staff members regularly do six-month placements in other branches.Candidate: Oh, well, that’s what I’m interested in.Interviewer: What do you think of your strengths and weaknesses?Candidate: Strengths and weakness? Well, that’s hard to answer. You know, I’m veryhumorous. I think that’s my particular strength. My weaknesses? I suppose I don’t have any, you know.Interviewer: Ok. Is the re anything else you’d like to ask?Candidate: Oh, yeah. If I get this job, can I take time off for vacation? You know, I love travel.Interviewer: I’m afraid I can’t answer that.Candidate: And also, when can you give me a definite answer about this job? Interviewer: I guess you’ll just have to wait until the end of the week. Well, I’m afraid we have to stop here. Thank you very much for coming to see me.Unit 2Task 11.I haven’t seen you for years.2.What do you do now?3.I’m in the Research and Development D epartment.4.I knew you’d do something very challenging and creative.5.I sometimes stay in the office after work to deal with unfinished tasks.6.I am still the accountant of that cosmetics company…Task 2Jack: Hi, I’m Jack. I’m the manager of the Research & Development Department. I’ve been in this position for three years. I have to manage all aspects of the product development process, including resource allocation, budget requirements and personnel management. I have to work with marketing teams to analyze the needs of the developing markets and direct our work accordingly. I’m responsible for creating and managing the R&D teams and for the overall planning, execution, and success of the projects.Janet: I’m Janet, Sales Manager of R&T Company. Since I was promoted to the position of manager four years ago, I’ve been engaged in various responsibilities. My responsibilities include: developing sales strategies; achieving sales targets; recruiting and training sales staff; supervising and motivating team performance; expanding the customer base and ensuring high levels of customer satisfaction.Stanley: Hi, I’m Stanley. As the manager of the Production Department, I’m responsible for selecting, developing and managing a highly competent and motivated staff of employees; ensuring that production is cost-effective and the products are produced on time and of good quality. Moreover, I have to work out the human and material resources needed. I’m also responsib le for identifying the training needs of our staff and cultivating culture of continuous improvement in all aspects of manufacturing.Video 1 Introducing titles and responsibilitiesPresident = P; Robin= RP: Good afternoon, everyone! This is Robin Copperfield, the new vice president of our company. He will be in charge of the accounting work. Let’s give him a warm welcome!R: Thank you!P: Mr. Copperfield is an expert in the field of accounting. So, it is a pleasure for us to have him here. Now, Mr. Co pperfield, I’d like to introduce the vice presidents and managers to you.R: It’s OK, thank you!P: This is May Bates, Vice President in charge of the Administration Department and the Neighborhood Service Department.R: Nice to meet you, Ms. Bates.Ms. Bates: Nice to meet you, Mr. Copperfield.P: And this is Dennis Hayes, Vice President in charge of the Marketing Department and the Sales Department.Dennis Hayes: How do you do, Mr. Copperfield? Glad to meet you.R: Glad to meet you, Mr. Hayes.P: An d this is … oh, where is Andrew Jefferson?R: Mr. Jefferson? I’ve met him before. I heard he is one of the secrets of this company’s success. Everyone was raving about what a great job he’s done in…P: Uh… speak of the devil… Mr. Jefferson has just arrived.Mr. Jefferson: Hi, Mr. Copperfield, good to see you again.R: Good to see you, Mr. Jefferson.Mr. Jefferson: Sorry, I’m late. I was talking to a client.R: Oh, that’s ok. How many departments are you in charge of, Mr. Jefferson?Mr. Jefferson: Four: Research & Development, Engineering, Contract Budgets, and Project Preparation.R: No wonder you’re so busy.P: Mr. Copperfield, there are three managers who report directly to you, and they are all ladies. So, ladies, can you introduce yourselves?Ada Black: I’m Ada Black, responsible for management accounts.Caroline Clinton: I’m Caroline Clinton, responsible for financial accounts.Lucy White: I’m Lucy White, responsible for data processing.R: Oh, good. Nice to meet you all, ladies.Video 2 Do you like your job?Robin = R; Jerome = J; Frank = F; Colin = C; Janet = JaR: What’s your job now, Jerome? Do you still work for that wholly funded American company?J: No, I left it three years ago. I have my own business now.F: Gee, tha t’s great! How do you feel as a self-employed entrepreneur?J: I feel good. I can make a lot more money than before and I have a lot of independence in doing things. But, sometimes I get tired. As you know, it’s not very easy to run a business on your own. What about you, Frank? What are you doing now?F: I’ve worked for several companies. After graduation, I went to a private company. Then a year later, I changed to a Sino-Japanese joint-venture enterprise and worked as a sales assistant. Two years later, I moved on to a computer company and worked in export sales. And now, I’m an advertising executive.C: Oh, you are a real job-hopper. Why have you changed jobs so often?F: I’m always interested in new challenges. I know changing jobs frequently can be a waste of a company’s human resources, but I’m gaining a lot of experience! How is your job, Colin?C: I’ve been working for the PMC Textile Plant since I graduated. Two years ago, I was promoted to Line Supervisor.F: Do you like your job?C: The salary and benefits are OK, but I don’t like the work environment. You know, the workshops are very noisy sometimes. Also, I don’t often get an opportunity to go anywhere. I hate staying in the same place all the time. You often travel on business, right, Robin?R: Yes. As a buyer, I must travel to purchase stock. I’ve been to a lot of places.C: Maybe I should think about becoming a buyer…R: Mm…, everything has two sides. I get fed up with traveling. Nowadays, I want to spend more time with my family.Ja: Hi, guys, may I join you?Everybody: Sure. Have a seat.Ja: You enjoy getting together, don’t you? What are you talking about?R: Jobs. What kind of job do you have, Janet?Ja: I’m the Public Relations Manager in a holding company.C: Do you enjoy it?Ja: Yes. What I like about it is that I can meet a lot of new and interesting people. R: How about your working hours?Ja: That’s the trouble. I usually have to work overtime, because I often have dinner parties in the evening. I don’t get enough time with my family and baby.Unit 3Task 1O: Good morning. Luck Promotions. May I help you?M: Hello, this is Mike Twist from Smooth Communication. Could I speak to Steve Turner, please?O: Just a moment, please.S: Hi, Mike. It’s nice to hear from you. How’s the English weather?M: It’s pretty good for this time of year. What’s it like in New York?S: Not good, I’m afraid.M: that’s a pity！I’m planning to come by next week.S: Really? Well, you’ll come by and see us while you’re here, I hope.M: that’s what I’m phoning about. I’ve got a meeting with a customer in Boston on Thursday next week. I was hoping we could arrange to meet up either before or after that.S: Great. That would give me a chance to show you the convention center.M: That’s what I was thi nking.S: You said you have to be in Boston on Thursday? That’s the 7th?M: that’s right. I could stop over in NY on the ay – that would be Wednesday. Would that be possible?S: Ah, I’m afraid I won’t be in the office on Wednesday.M: Er, well, the other possibility would be to arrange it after I leave Boston.S: When do you plan to leave Boston?M: Either Thursday afternoon or Friday morning, but I would like to catch a flight back to London on Friday evening.S: Ok. Well, it would be best for us if you could fly in on Friday morning. I will pick you up at the airport, and then I could show you the convention center. If there’s time, you could come back to the office and we’ll run through any of the details that still haven’t been finalized.M: That sounds good. Just as long as I can get back to the airport for my evening flight.S: No problem. Look, why don’t you fax me your information once you’ve confirmed your flight? Then we’ll get back to you with an itinerary for the day –that’s Friday the 8th, right?M: That’s right. Good. Well, I’ll do that and I look forward to seeing you next week. Task 2Roy: Louise Paulson’s office. This is Roy speaking.Paul: This is Paul Jackson calling. Is Louise in?Roy: I’m sorry. She’s out at the moment.Paul: When will she be back?Roy: I’m afraid she won’t be back soon. Can I take a message?Paul: Yes, could you ask her to call me at 979-326-8965. I need to talk to her about the order we placed last Friday. I’m afraid we have to make some changes to the order. Tell her it’s urgent.Roy: Could you repeat the number please?Paul: Yes, it’s 979-326-8965 and this is Paul Jackson.Roy: Could you spell it?Paul: P-A-U-L, Paul, J-A-C-K-S-O-N, Jackson. Paul Jackson.Roy: Thank you, Mr. Jackson. I’ll make sure Lou ise gets this as soon as possible. Paul: Thanks, bye.Roy: Bye.Video 1R: Hello, International Sales.Mr.: Hello, this is Mr. Schulz here, calling from England.R: yes, Mr. Schulz, who do you want to speak to?Mr. : I’d like to speak to MR. Matthews.R: Fine. Hold the line, please. I’m connecting you now.(connected)Miss: Hello. Mr. Matthews’ office. Who’s calling please?Mr.: this is Mr. Schulz calling from England. Can I have a word with Mr. Matthews? Miss: I’m afraid Mr. Matthews isn’t available.He’s gone to Hong Kong on business for a few days.Mr. Schulz: when do you expect him back?Miss.: he’ll be back on Friday afternoon. Is it urgent?Mr.: Yes.Miss.: Can I take a message for him?Mr.: Yes, please. Will you tell him that we’ve just recei ved your sample of the new assembly coffee table and are quite happy with it?Miss.: Sure. It’s very kind of you to say so. Can we expect an order from you?Mr.: That’s why I’m making the call. Please tell Mr. Matthews we’re quite happy with the quality and design of the table, but the price is too high. We need some negotiation on it.Miss.: Ok, Mr. Schulz. Anything else?Mr. One more thing. Please inform Mr. Matthews that I won’t be able to get to your company that early this Saturday because of the rai l strike. It’ll probably be afternoon before I arrive.Miss.: No problem, I’ll give him the message.Mr.: Thanks.Miss.: You’re welcome. Goodbye.Video 2:First attempt:R: Good afternoon, this is DNN. How can I help you?M: good afternoon. I’d like to speak to Mr. Miller, please.R: Mr. Miller? Hold on, please. I’ll connect you.(connected)L: Mr. Miller speaking. Who’s calling please?M: this is Ms. Mandel from BCM. Is this Henry Miller?L: what? Henry Miller? No, this is Leo Miller, in the Sales Department. Henry Miller is in the Customer Relations Office. I’m afraid you’ve dialed the wrong extension.M: Oh, sorry to have interrupted you. Can you give me Henry Miller’s extension, please?L: Sorry, I haven’t got a direct ory on hand now. Would you mind calling the switchboard again? I’m sorry not to be of more help.M: Oh, OK. It doesn’t matter. I’ll call back to the receptionist. Thank you, anyway. Second attemptR: Good afternoon. How can I help you?M: Good afternoon. This is Ms. Mandel again. I’m afraid you gave me the wrong extension just now. I want to speak to Henry Miller, not Leo Miller.R: Oh, there are two Mr. Millers in our company. I’m very sorry, I didn’t notice that. I’ll put you through right now. please w ait a minute.M: Ok. I’m holding.(Phone rings. Nobody answers the phone. Ms. Mandel hangs up the phone.)Third attemptR: Good afternoon. How can I help you?M: It’s me again—Ms. Mandel. I’m still having trouble getting through to Henry Miller. No one is answering his line. I really need to talk to Mr. Miller as soon as possible. We placed an order with you last week, but we have so far heard nothing about it. It’s a rush order, and we need it urgently. Can you help?R: Of course. I’ll go and find him an d ask him to ring you immediately. There may be a problem with his line.M: OK, thank you so much.Fourth attempt(Mr. Miller is in his office. The phone line is connected. )M: Hello, Mr. Miller, this is Ms. Mandel. Thank you for ringing back. You are hard to get hold of!H: Oh, I’m terribly sorry for the trouble. I was in a meeting and I left my cell phone in my office.M: Oh, ok. Mr. Miller, I’m calling you about…Unit 4Task 2Recording the proceedings of a professional meeting can be a challenging task. If you are asked to take notes for the meeting, here are some tips that can help you do a good job.First, Arrive at the meeting ahead of schedule. Find a good seat in the middle of the group where you can hear everyone speak plainly. Be sure your pen or pencil works if you take notes by hand or check to see if the laptop provided for this purpose is plugged in and working as needed.Second, Consider using a rape recorder, which will help you ensure accuracy in transcribing proceedings. If you use such equipment, arrange to have it on hand at the time and location of the meeting, and be sure the equipment works properly by testing it before the meeting begins.Third, use a consistent format. The usual criteria include the meeting’s name, location, date, and starting as well as ending time. Also mentioned at the top of your list are the names of attendees.Fourth, follow the agenda. If an agenda was posted or distributed before the meeting, cover each of its points in your minutes.Fifth, be concise. Rather than writing each word that everyone says, just catch the highlights. Also, find out whether attendees wish to be identified by name or prefer to be kept anonymous.Sixth, list specific outcomes. Important actions should be listed separately to catch reader’s attention. Check previous minutes to follow similar organization.Seventh, after the meeting, write a meeting report from your notes. Sign your name at the bottom of the last page of the minutes. Distribute the final copy of meeting minutes to everyone who attended as well as absentees.It is also important to organize all meeting minutes in a standard file so that it can well ser ve as future reference.Video 1Gregory ：Do you know why we are here？Richard ：No, I have no idea ! He just popped in and told me there would be a meeting at 3:00.Amy : I’m afraid it’s about cuts. I saw him this morning and he’s not happy.Larry : Bad news ! I guess you’re all seen last month’s sales figure for the laptop x600. Amy : No , actually I haven’t.Richard: Me, neither.Larry : Oh ,well ,there’s a 21% drop from July.Gregory : 21%? That’s a disaster!Amy : I suppose you’re going to blame my sales team .Larry：No, Amy. We are not going to blame anyone .Not today. We need to decide what we are going to do about it.Richard: Wait. Before we go on, can we have a look at these poor figures?Larry：Sorry , I’m not sure if I have …. Ah, yes, I’ve got a few copies here. As you can see….Amy : Larry, I want to know that it’s not my fault! My people have been working really hard to promote sales.Larry：Yes, yes, I know. But the fact is that the results are not good .Richard: Maybe we can ….Amy : You should trust your team! There are always ups and downs in sales!Larry：Look, Amy, I do have confidence in my team ! I have called this meeting to see what my team suggests we do .So shall we get on with it! I suppose we can start by finding out why we are having these poor results. Gregory, would you please give us an analysis of these figures?Gregory ：Ur….. Sorry, I don’t have anything prepared since I didn’t know….Larry：Oh, well …..Video 2Larry Hunter Amy Richard GregoryL: I’m sorry to have called this meeting at such short notice. Did you all get a copy of the sales figures?A, R, G: YesL: Good. So you have seen from my memo the purpose of this meeting. Firstly, we need to figure out the reason for the drop, and secondly, what we should do about it? It might not be easy, but I want to finish the meeting by 3 o’clock.G: OKA, R: Uh-huh.L: Now, Amy, what do you think?A: Well, there’s a lot competition out there now.L: That’s true, but our prices are competitive.R: In my opinion, the salespeople are not very motivated. We need to do something to encourage them to get out there and sell.A: I think they’re working pretty hard already.L: But it’s not hard enough. Amy, they need something to give them a bit of push. What about the bonus system? How many salespeople get bonus now?A: Not many.L: Really? Why not?A: The sales quotas are pretty high. you have to make $60.000 in sales, That’s a lot. Most people average about $45.000.L: Per month?A: Yes.R: Well, maybe we should lower our quotas.L: How’s that going to motivate them, Richard?R: If we lower the quotas, it will be easier for the salespeople to reach them. So more people will get……A: I don’t see the point. How’s that going to increase sales?L: Let him finish.R: Well, I think the quotas are just too high. The salespeople don’t think they can reach them so try don’t try. But, if someone is making, say $45.000, and if the target is $50.000, then they’ll work just a little bit harder to reach 50.000.G: I see what you mean. And if they get a nice bonus at $50.000 then, they will work even harder the next month.L: Yes. You have got a good point! Let’s come up with a proposal for lower quotas.Unit 5Task 1I: So, what basic needs do business travelers have?K: one of the most important things is a quick check-in and check-out. After a long trip, it’s annoying to have to wait at the hotel reception for five minutes. Room service is also very important. Guests often stay in their rooms working and don’t have time to go out to a restaurant, so they want their meals to be served in their rooms.I: And what facilities are there in the room?K: Well, nowadays communication facilities are essential, so things like a modern socket, where guests can plug their modems in, and a fax are very important.I: Yes, of course.K: The lighting is also very important. We’ve just spent a lot of money upgrading the lighting in our rooms. As I said, guests often spend their evenings preparing work, so they need good lighting at their desks.I: And what about facilities in the hotel in general?K: The bars are important. Corporate guests tend to spend more time in the hotel bars than tourists. It’s very important to provide a business center, too.I: What services does the business center provide?K: Basic secretarial services such as photocopying and typing. Guests always find it helpful to have these kind of things organized for them.I: Right, and what about the distance to the airport and city center? Is that important?K: Yes. We’re in the east of London so we’re near City Airport. A lot of our guests have meetings in this area; they don’t want to be near Heathrow Airport or right in。
商务英语视听说unit5听力
商务英语视听说unit5听力Unit 5: ListeningIn this unit, we’re going to focus on listening in business English. Listening correctly is one of the most importantskills you need to master if you want to be successful in any business setting.You need to be able to listen carefully to what peopleare saying and make sure to fully understand the messagethey’re trying to convey. You also need to make sure thatyou respond appropriately to what’s being said.The most important thing to remember when you’relistening in business English is to pay attention to the context. Paying attention to the context of a conversation helps you to better understand the meaning behind someone’s words. For example, if someone is talking about a project they’re working on, it’s important to pay attention to the details they give so that you can better understand their position.It’s also important to make sure that you’re physically engaged in the conversation. This means that you should maintain eye contact with the person speaking and that you should actively listen to what they have to say. Additionally, you should be prepared to ask questions if something doesn’t make sense.Finally, it’s important to practice active listening.This means that you should be actively taking notes and summarizing the conversation. This will help you to betterunderstand what’s being said and will allow you to provide more meaningful feedback.Listening is an essential skill for anyone who wants to be successful in any business setting. If you want to be successful, it’s important to make sure that you’re actively listening and understanding what’s being said in any business meeting or discussion.。
全国国际商务英语考试(一级)听力原文
全国国际商务英语培训认证考试（一级）听力原文=====================================================================ListeningSection ADirections:In this section,you will hear five short sentences.Each sentence will be spoken twice.At the end of each sentence there will be a pause.During the pause,you are required to fill in thecorresponding blank according to what you’ve heard.Then write your answer on theAnswer Sheet.Example:You’ll hear:Mr.White is leaving at1:30and won’t be back until5:00,so you can call him after that.You’ll read:Mr.White will be back before.From the sentence we learn that Mr.White will be back before5:00.Therefore you should write5:00in the corresponding blank on your Answer Sheet.Now the test will begin.1.Mr.Malay will leave the hotel at2:00p.m.,and arrive at the airport at3:30p.m.2.Please phone Mr.North at2839475,and his extension number is776.3.The price for PT500motorcycle as in our catalogue is14,322US Dollars CIF,Puerto Limon.4.I heard that Peter has been promoted as the HR manager to take the place of Betty.5.The parcel will be sent to Berstorffsgade19,that is B-e-r-s-t-o-r-f-f-s-g-a-d-e,Copenhagen,Denmark.Section BDirections:In this section,you will hear ten short conversations.At the end of each conversation,a question will be asked about what was said.Both the conversation and question will bespoken only once.After each question,there will be a pause.During the pause,you mustread the four choices marked A,B,C and D,and decide which is the best answer.Thenmark the corresponding letter on the Answer Sheet with a single line through the center.Example:You will hear:M:Helen,could you email the new catalogue to all our contacts in France?W:Sorry,my computer broke down yesterday.I will as soon as I have it fixed.Q:What does the woman imply?You will read: A.She will post it later.B.She could not contact the man.C.She’s not sure if the computer is fixed.D.She can’t send it right now.From the conversation we learn that the woman cannot send the new catalogue immediately.Therefore, the correct answer is D.Now the test will begin.6.W:Hello,may I have a look at that stereo,please?M:Certainly,madam.But I would recommend the Shannon X-15made in Denmark,with6 speakers…Q:Who is the man?7.W:Why did you increase the proportion of commercials for this advertising campaign?M:Well,it’s needed to create product awareness at this stage of the product life cycle.I know that word-of-mouth advertising is probably the most effective though.Q:What does the man mean?8.M:The price you quoted is$100.It’s too high for us.Could you give any discount?W:We offer a2%discount if you place an order of more than2,000sets.Q:What’s the woman’s offer for an order over2,000sets?9.M:Shall we go over the terms and conditions of the transaction to see if we agree on all theparticulars?W:All right.Since business is closed at this price,we’ll look at the stipulations about the packing and shipping marks.Q:What can we learn from this conversation?10.W:Can I apply for a card,so I can overdraw and pay back at a later date?M:We need to check whether you’re qualified.Could you please fill in this form?Q:What is the woman applying for?11.M:Do you have anything to declare?Jewelry or cash?W:No,I haven’t.The only things I have with me are my own clothes and my notebook computer.Q:Where does this conversation most probably take place?12.W:Is my visa valid for one month?I plan to have a side-trip to Boston after the trade negotiation inNew York.M:Your visa is good for New Y ork,Philadelphia and Boston.If you’ll go to other places,you need to apply for another visa.Q:What is true about the woman?13.M:I heard that you went for an interview last week.How was it going?W:I’ve been short-listed.Q:What does the woman mean?14.W:Mark,the fire alarm in the warehouse is ringing!Get it checked immediately!M:OK.I’ll do it right now.Q:What department does the man most probably work in?15.M:The woolen sweaters you delivered do not match the sample we provided.The background coloris a shade too dark.W:It’s usually not always possible to have exactly the same shade of color.Q:What’s the attitude of the man towards the goods?Section CDirections:In this section,you will hear two recordings.At the end of each recording,some questions will be asked about what was said.You will hear the recordings and questions only once.After each question,there will be a pause.During the pause,you must read the four choicesmarked A,B,C and D,and decide which is the best answer.Then mark the correspondingletter on the Answer Sheet with a single line through the center.Task1Questions16and17are based on the following conversation.M:Good morning,Sarah.How are you today?W:I’m doing fine.How about you?M:V ery well.Thanks.So,what’s the plan for our advertising campaign?W:As I mentioned before,it’ll be a national campaign starting next month.We’ve decided to use a variety of media for full coverage,such as television,radio and some outdoor billboards.M:That sounds wonderful.W:Thank you.We’ll have twenty-second spots on television once a day for two months.At the same time,fifteen-second radio commercials twice a day…and use billboards in big cities with large populations.M:What about the ads’theme or style?W:We’d like to emphasize the sun-protection function of our cosmetics.M:Sounds good!Will we have a new slogan?W:Definitely.The advertising agency is working on it right now.They’ll present us some proposals the day after tomorrow,oh,no…today is Friday…then…that should be on Monday.M:Well done!Sounds like we’ll have a winner on our hands!W:Y eah…M:By the way,let me have the proposals as soon as the agency finishes with them.W:No problem.Q16.What are the two speakers mainly discussing about?Q17.How often will the radio commercials be broadcast?Task2Questions18to20are based on the following speech.Ladies and gentlemen,let’s start our meeting.Please feel free to interrupt if you have any questions.Over the past3years,our business in Asia has grown by leaps and bounds.22%of our revenue now comes from there,compared to9%just3years ago.You’ll notice that the volume of business in this market is expected to increase by60%over the next 5years.Based on past performance,we would normally pick up40%of this market.However,some of our Asian clients are already complaining about delivery times,but because of our reliance on foreigndistribution firms,it is difficult to change the situation.Therefore,I propose that we immediately set up3Asian distribution centers,in Beijing,Tokyo,and Seoul.We could have them operating within6months,and put us in a much better position to deal directly with our customers.Ladies and gentlemen,if we don’t act on this right away,I’m afraid we’re going to lose some market share.Our main competitors already have their own Asian distribution centers,and some of our customers may turn to them if we don’t act quickly.Thank you.Q18.What percentage of the company’s revenue comes from Asia this year?Q19.What do Asian clients complain about?Q20.What is this speech mainly about?。
商务英语视听说第三版下册听力原文
商务英语视听说第三版下册听力原文Tom：So far our commodities have stood the competition well. The very fact that other clients keep on buying speaks for itself. Few other teas can comparewith ours either for flavor or color.目前为止，我们的商品都就是经得住竞争的。
其他客户不断地向我们出售就证明了这一点。
在香味或色泽方面，其他品牌的红茶很难与我们的红茶相媲美。
Sammy：But I believe we’ll have a hard time convincing our clients at your price.不过我认为很难说服我们的客户们接受你方的价格。
Tom：To be frank with you, if it weren’t for our good relations, we wouldn’t consider making you a firm offer at this price.坦率地说道，如果不是为了我们之间的友好关系，我们本来不能考量以这个价格报金融期货的。
Sammy：All right. In order to get the business, I accept.好吧，为了达成交易，我接受了。
Tom：I’m glad that we’ve settled the price.很高兴我们就价格问题达成一致了协议。
Sammy：Now about the quantity. You said you could offer me only 500 cases, which I think is not enough. Last year we sold 700 cases, and I’m sure I can do better this year. I hope you can offer me at least 800 cases.现在谈谈数量问题。
bec中级教材听力原文
bec中级教材听力原文(正文)Unit 1: Hello, Nice to Meet YouPart A: Listening and Speaking[Scene: A classroom at a language school.]Instructor: Good morning, everyone! Welcome to the language school. My name is Mr. Johnson. I will be your instructor for this English course. Let's start by introducing ourselves. I will call out your names one by one, and please tell us your name and where you are from.Student 1: My name is Li Mei, and I'm from China.Student 2: I'm John Smith, and I'm from the United States.Student 3: Hi, I'm Maria Garcia. I'm from Spain.Instructor: Great! It's wonderful to have students from different countries. Now, let's move on to the next activity.Part B: Vocabulary and Expressions[Scene: A coffee shop.]Customer: Excuse me, can I have a menu, please?Waiter: Of course, here is the menu. What would you like to order?Customer: I'll have a cappuccino and a slice of cheesecake, please.Waiter: Anything else?Customer: No, that's all. Thank you.Part C: Listening Comprehension[Scene: A hotel front desk.]Receptionist: Welcome to the Ivory Hotel. How may I assist you?Guest: Hi, I have a reservation. My name is Peter Johnson.Receptionist: Let me check. Yes, Mr. Johnson, we have a room reserved for you. Here is your key. Enjoy your stay!Guest: Thank you. Can you also recommend some local attractions or restaurants?Receptionist: Sure! There's a famous museum just a few blocks away, and a great seafood restaurant on the waterfront. I can give you a map with all the information.Part D: Speaking Practice[Scene: Two friends talking about their weekend plans.]Friend 1: Hey, what are you doing this weekend?Friend 2: I'm not sure yet. Do you have any ideas?Friend 1: How about going hiking? There's a beautiful trail in the mountains.Friend 2: That sounds fun! Let's do it.Friend 1: Great! I'll pick you up on Saturday morning.Unit 2: Daily RoutinesPart A: Listening and Speaking[Scene: A conversation between two roommates.]Roommate 1: What time do you usually wake up in the morning?Roommate 2: I usually wake up at around 7:00 am. How about you?Roommate 1: I'm an early riser. I wake up at 5:30 am every day.Roommate 2: Wow, that's early! Do you have a morning routine?Roommate 1: Yes, I like to exercise and have breakfast before starting my day.Part B: Vocabulary and Expressions[Scene: A kitchen.]Person 1: Can you please pass me the sugar?Person 2: Sure, here you go.Person 1: Thanks. I also need some salt and pepper.Person 2: Here are the salt and pepper shakers. Is there anything else you need?Part C: Listening Comprehension[Scene: A radio interview with a famous chef.]Interviewer: How did you become interested in cooking?Chef: Well, it all started when I was a child. I used to watch my grandmother cook, and I was fascinated by the process. I started experimenting with different recipes and fell in love with the art of cooking.Interviewer: What is your daily routine as a chef?Chef: My day usually starts early in the morning. I go to the market to buy fresh ingredients, then spend the rest of the day in the kitchen, preparing meals for the restaurant. It's a busy but rewarding job.Part D: Speaking Practice[Scene: Two friends discussing their evening routines.]Friend 1: What do you usually do in the evenings?Friend 2: After work, I like to relax and watch TV. Sometimes I also cook dinner.Friend 1: That sounds nice. I usually go to the gym in the evenings.Friend 2: That's a healthy routine. I should try to incorporate some exercise into my evenings too.(Note: The above text is a sample response to the requested article. The content may not be an actual transcription of a specific BEC intermediate textbook listening exercise.)。
bec商务英语高级第三版修订版学生用书听力原文
bec商务英语高级第三版修订版学生用书听力原文In today's globalized business environment, effective communication in English is indispensable for professionals across various industries. The ability to understand and communicate in Business English is particularly crucial for individuals seeking success in international markets. This article will delve into the importance of Business English proficiency and explore how it enhances professional opportunities and facilitates intercultural communication.Firstly, proficiency in Business English enables individuals to engage confidently in international business transactions. Whether negotiating contracts, conducting presentations, or participating in meetings, fluency in English empowers professionals to express their ideas clearly and persuasively. Moreover, it fosters trust and credibility with international partners, as effective communication minimizes misunderstandings and ensures alignment of objectives.Furthermore, Business English proficiency opens doors to a wealth of career opportunities in multinational corporations and globalized industries. In today's interconnected world, companies actively seek candidates who possess strong English language skills to navigate diverse work environments and engage with stakeholders worldwide. From marketing and sales to finance and human resources, proficiency in Business English is a valuable asset that enhances employability and promotes career advancement.Additionally, mastering Business English enhances cultural competence and fosters cross-cultural collaboration. Language serves as a gateway to understanding cultural nuances and fostering meaningful connections with colleagues and clients from different backgrounds. By honing their English language skills, professionals demonstrate respect for cultural diversity and create inclusive work environments where ideas can flourish across borders.Moreover, Business English proficiency equips individuals with the ability to access a wealth of resources and knowledge in the global marketplace. From industry reports and market analyses to online forums and professional networks, English-language materials offer valuable insights and opportunities for learning and professional development. By leveraging these resources, professionals can stay abreast of industry trends, expand their expertise, and remain competitive in the global arena.Furthermore, proficiency in Business English enhances adaptability and resilience in an ever-evolving business landscape. In an era of rapid technological advancement and economic uncertainty, effective communication skills are essential for navigating change and seizing new opportunities. By mastering Business English, professionals can communicate confidently in diverse situations, whether adapting to remote work environments, collaborating across time zones, or capitalizing on emerging market trends.In conclusion, proficiency in Business English is paramount for success in today's globalized business landscape. From facilitating international transactions to unlocking career opportunities and fostering cross-cultural understanding, fluency in English empowers professionals to thrive in diverse and dynamic environments. By investing in language learning and honing their communication skills, individuals can broaden their horizons, expand their networks, and achieve their professional aspirations on a global scale.。
剑桥商务英语Unit 5 Business Travel
4
CHECK IN AT THE AIRPORT
It is recommended that you confirm your flight time with the airport prior to arriving (in case there is a delay). Arrive at the airport at least one hour before departure -- some airlines require two hour pre-check in. It is best to check with your carrier or booking agent. Check your luggage and then relax and wait for your departure time. While you wait, a good book or magazine might help to pass the time.
4
WHAT TO PREPARE BEFORE A BUSINESS TRIP
BAGGAGE:
All baggage, including carry-on baggage, should be tagged properly with your full name, address and phone number. You may choose to lock each piece of luggage. Remember to put your keys in a safe place (other than in your suitcase extra key can be given to your traveling partner or kept separate from the other key ). Just in case your luggage is misplaced or lost, I advise you to include basic toiletries (make-up, tooth paste & brush etc.), bathing suit, underwear & night attire in your carry-on luggage.
体验商务英语视听说答案
体验商务英语视听说答案【篇一：体验商务英语4 综合教程】lass=txt>一．课程基本信息课程编号：0142524课程类别：选修总学时：36课程简介：商务英语课程作为翻译专业的一门专业先选课程，主要目标是培养学生掌握国际贸易的基础知识、基本技能，能独立从事一般的对外贸易业务工作。
具备听说读写译的基本技能，语音语调正确、语法概念清楚，能用英语较熟练地从事外事接待、外贸业务洽谈的口、笔译工作。
在培养学生英语语言能力的同时让学生了解和熟悉各种商务情景和商务活动，掌握相关的商务及商务文化知识，并使他们能够把所学的知识运用到各种商务活动中。
二．教材简介教材名称：体验商务英语综合教程4教材编者：david cotton;david falvey; simon kent;《体验商务英语》改编组出版社：高等教育出版社教材情况简介：本教材话题紧跟国际经济发展形势，循序渐进地训练学生用英语进行调研分析、归纳总结和使用正确语体作书面或口头表述的能力。
既可以帮助在校生了解真实的商务环境和话题，学习地道的商务英语；也可以帮助从事各种经济活动的商务人员通过语言技能综合训，较快地提高语言能力。
将国际商务活动引入课堂，体验真实的商务世界。
角色扮演和案例学习将体验式学习引向深入，教学设计严谨，为体验式学习打好基础。
教学资源丰富，为体验式教学提供有力支持。
三．课程教学内容教学重点和难点1. 重点：掌握各种商务活动情景对话中的语言要点及专业词汇2. 难点：由于缺乏实战经验，学生难以理解不断涌现的商务方面的新知识和商务活动的实战环节。
教学内容、目标和学时分配教学内容教学目标课时分配 unit1communication 掌握4unit2international marketing 掌握4 unit3building relationships掌握4 unit 4 success掌握4 unit 5 job satisfaction掌握4 unit6 risk了解0 unit7 e-commerce掌握4 revision unit aunit 8team building了解 0 unit 9raising finance 了解 0 unit 10 customer service 了解 0 unit 11 crisis management了解 0 unit 12 management styles掌握 4 unit 13 takeovers and mergers了解 0 unit 14 the future of business 了解 0 revision unit b四．课程各教学环节的基本要求课堂讲授：要求学生在课堂上就国际商务中的各种场景进行对话和听力练习，并通过看录像、vcd及听录音和mp3等多媒体手段提高学生的商务英语听说能力。
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Traditional Interview and Behavioral Interview
The traditional job interview uses broad-based questions such as, “why do you want to work for this company,” and “tell me about your strengths and weaknesses.” Interviewing success is more often based on the ability of the job-seeker to communicate than on the truthfulness or content of their answers. Employers are looking for the answer to three questions: does the job-seeker have the skills and abilities to perform the job; does the job-seeker possess the enthusiasm and work ethic that the employer expects; and will the job-seeker be a team player and fit into the organization.
2.
Some ommon Aspects of Job Interviewing
Job interviews are all about making the best matches. Both the company and the job-seeker want to determine if there is a correct fit between them. Job-seekers going on job interviews can basically expect one of two styles of interviewing, the traditional job interview and the behavioral interview. While the styles differ, there are some basic activities job-seekers need to do both before and after the interview in order to succeed.
Follow-Up: It is amazing how many job-seekers skip this crucial step. You must immediately write a thank-you note to each person who interviewed you. Not only is this letter part of professional etiquette, but it is often time to reinforce a concept or skill that you have and that the employer desires in the person they will be hiring.
Tapescript
Unit 1Applying for a Job
II. Listening Task
1.
Recruitment
When a company needs to recruit or employ new people, it may decide to advertise the job or position in the appointments section of a newspaper or on the Internet. People who are interested can then apply for the job by sending in a letter of application or cover letter and a curriculum vitae (CV) or résumé containing details of their education and experience. A company may also ask candidates to complete a standard application form. The company’s Human Resource Department or Personnel Department will then select the most suitable applications and prepare a short list of candidates or applicants, who are invited to attend an interview.
Anticipating Questions and Preparing Answers: Although the types of questions differ depending on the interviewing style, job-seekers must plan and be prepared for the typical types of questions. You should not memorize answers, but script specific responses so that you will be able to remember more details when askedaboutthe question in the interview. You should also have several questions ready to ask the interviewer.
Preparing and Researching: Job-seekers must spend time before the interview conducting research on the type of job, company, and industry they are interviewing. Your knowledge of these factors is critical to your success.