4 Room_Service 酒店英语客房服务
酒店翻译常用英语
翻译对照词汇表Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店Boutique hotel 精品酒店Resort 度假村King-size 特大号床Queen-size 大号床Twin beds 双床房Single bed 单床房Double room 双人间Single room 单人间Suite 套房Studio suite 公寓套房Adjoining room 相邻房Connecting room 连通房Executive Floor 行政楼层Bellboy 行李员Concierge 礼宾Receptionist 前台接待Reception/Front desk 前台Coach 旅游大巴Reservation 预订（不是预定）Doorman 门房门童Housekeeping staff 客房清洁人员Room service 客房服务，有时特指客房送餐服务Ground 花园Tip 小费Service charge 服务费Turn down 开夜床服务（指的是傍晚的时候再次整理房间，使客人晚上睡的舒服）Executive room 商务房Shuttle bus 班车Do Not Disturb Sign /DND sign请勿打扰牌Please Make Up sign /PMU sign 请收拾房间牌check-out 退房check-in 登记入住lobby 大堂Owner response: 业主回复酒店岗位：Porter门房Hotel Concierge酒店礼宾部Procurement Manager; Purchasing Manager采购部经理Food & Beverage Manager; Catering Manager餐饮部经理Table Hostess餐桌女服务员Kitchen Hand; Kitchen Help; Kitchen Worker厨工Cook; Chef厨师Head Chef厨师长Cook炊事员Assistant Manager大堂副理Lobby Manager大堂经理Tourist Guide导游Sauce Cook调味汁厨师Restaurant Manager饭店经理Rooms Division Manager房务部经理Second Chef副厨师长Second Waiter副领班Trainee Manager见习经理Receptionist接待员Bar Operative酒吧服务员Hotel Accountant酒店会计Chief Accountant; Financial Controller酒店主管会计;财务总监Housekeeping Manager客房部经理Executive Housekeeper; Head Housekeeper客房部主管Chambermaid客房女服务员Head Waiter ；Captain领班Floor Attendant楼层服务员Travel Agent 旅游中介Doorman门童Pantryman配餐员Front Desk Manager前台经理Front Office Supervisor前台领班Front Office Manager前厅经理Assistant Front Office Manager前厅副理Cleaner清洁工Food Checker食品检验员Vegetable Cook蔬菜厨师Materials Manager物料经理Western-Style Restaurant Manager西餐部经理Executive Assistant Manager行政副经理Assistant Banquet Manager宴会部副经理Banquet Manager宴会部经理Night Manager夜班经理Hotel Greeter迎宾员Reservation Manager预订部经理Chinese-Style Restaurant Manager中餐部经理Resident Manager驻店经理Front Clerk; Reception Clerk总台接待员room reservation客房预定fully booked客满types of rooms房间种类double room双人房standard room标准房twin room双床房superior room高级房deluxe room豪华房executive room商务房suite套房junior room普通套房senior suite高级套房Presidential suite总统套房a room facing south朝南的房间studio room公寓套房connecting room连通房adjoining room相邻房no show没有按预定抵店letter of confirmation确认信service charge服务费extra charge额外费用shuttle bus班车full price全价discounted price折扣价rack rate标准价special price优惠价complimentary rate免费king-size bed特大号床queen-size bed 大号床postpone 推迟Vacancy/vacant room空房cancel/cancellation取消change更改book/reserve预定automatic door自动门check in登记入住check out结帐a piece of baggage/luggage一件行李shoulder bag背包cardboard box纸箱briefcase手提箱luggage trunk汽车行李箱send up送行李fill out填写name tag名牌turn – down service夜床服务make up打扫房间tidy up稍稍整理laundry items洗衣项目express service加快服务check核对private room包间menu菜单set menu套餐fully booked定满了rent租schedule计划表recommend推举酒店内设施adapter 连接器brief ease 公文包out of order 坏了coupon奖券Food Mall食品街Ancient Culture Street古文化街fire sprinkler 灭火喷淋coat hanger 大衣架pillow 枕头heating control 加热控制ice tongs 冰夹chair 椅子bedside table 床头桌ceiling light 顶灯luggage stand 行李架swimming bag游泳袋power socket 电源插座note pad 记事簿shoe basket鞋篮ice bucket 冰桶security latch安全门dry cleaning docket 干洗单breakfast menu 早餐菜单light switch 灯开关air conditioner vent空调排风口pillow case枕套coffee table 咖啡桌wall paper 壁纸hair dryer 吹风机standing lamp 地灯valet stand 衣物架switch 开关desk chair（与书桌配套的）椅子laundry docket 洗衣单Do Not Disturb Sign 请勿打扰牌DND sign请勿打扰牌chest of drawers 带抽屉的柜厨sheer curtains 纱窗帘desk lamp 台灯television cabinet 电视柜single bed 单人床double bed 双人床desk书桌dusting 去尘toilet brush 马桶刷子refuse bag 废物袋mopping 拖地scrub 檫洗dustpan and brush 簸箕和刷子detergent 清洁剂vacuum cleaner 吸尘器mop 拖把shampoo 洗发水soap 香皂bath foam 浴液sewing kit 针线盒moisturizer 润肤露shower cap 浴帽shoehorn鞋拔shoe shine檫皮鞋Bedside lamp 床头灯smoke detector 烟感器wardrobe 衣柜television guide电视指南Please Make Up sign 请收拾房间牌PMU sign 请收拾房间牌slippers拖鞋drapes 布帘ceiling屋顶Laundry docket 洗衣单window sill 窗台shopping bag 购物袋bookshelf 书架ground floor (英)底，层，一楼cabinet 橱柜switch 开关Venetian blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜first floor (英)二楼，(美)一楼folding screen 屏风hanger 挂钩plug 插头wall plate 壁上挂盘Chinese painting 国画elevator, lift 电梯drawer 抽屉second floor (英)三楼，(美)二楼spring 弹簧cushion 靠垫，垫子socket 插座，插口sitting room 起居室voltage 电压floor 楼层，地板carpentry (总称)木器tea table 茶几bedclothes 床上用品quilt 被子mattress 床垫thermos 热水瓶transformer 变压器酒店前台用语：market price 市价cashiers desk 兑换处coin 硬币accounting desk 帐务处check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房spare (形)多余的postpone (动)延期cancel (动)取消travelers cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表酒店的种类：Designed hotel 设计酒店boutique hotel 精品酒店certified hotel for tourism 旅游定点旅馆family hotel 家庭旅馆B&B: 经济型酒店resort hotel 度假区酒店酒店部门：电脑部E.D.P.市场营销部sales & Marketing Division销售部Sales Department公关部Public Relation Department预订部Reservation Department客务部Room Division前厅部Front Office Department管家部Housekeeping Department餐饮部Food & Beverage Department康乐部Recreation and Entertainment Department 工程部Engineering Department保安部Security Department行政部Rear-Service Department商场部Shopping Arcade其他：Oriental Plaza: 东方新天地Forbidden city:故宫High-speed wireless internet: 高速无线上网Owner response: 业主回复Expatriates/ expats:外籍人士/外籍员工F&B:餐饮Mansion/ service-apartment:酒店式公寓English tea:英式红茶/英式下午茶CTS:中国旅行社Prepaid cell: 预付型手机Toiletries: 洗漱用品Morning call 唤醒服务。
酒店英语管理词汇大全
酒店英语管理词汇大全1. Introduction在酒店管理领域，熟悉并掌握一些常用的英语词汇是至关重要的。
这份文档旨在向您介绍酒店英语管理词汇大全，帮助您更好地理解和运用这些词汇。
本文档将涵盖酒店运营管理、客户服务、房间预订、餐饮服务等方面的词汇，以便您在日常工作中更加流畅地与国际客户沟通。
2. 酒店运营管理在酒店运营管理方面，以下是一些常用的词汇：- Front Desk (前台)Front Desk是酒店的前台接待处，负责接待客人、办理入住和离店手续等。
- Housekeeping (客房部)Housekeeping负责酒店客房的清洁、换床、提供毛巾和洗漱用品等工作。
- Concierge (礼宾部)Concierge提供各种咨询、帮助和预订服务，例如旅游景点、餐厅或购物。
- Mntenance (维修部)Mntenance负责酒店设施和设备的维修和保养工作。
- Reservation (预订)Reservation是指客人提前在酒店预订房间的行为。
- Occupancy Rate (入住率)Occupancy Rate是指酒店的入住率，通常以百分比形式表示。
3. 客户服务在酒店客户服务方面，以下是一些常用的词汇：- Welcome (欢迎)Welcome是指酒店向客人表示欢迎。
- Check-in (办理入住)Check-in是指客人到达酒店并办理入住手续。
- Check-out (办理离店)Check-out是指客人离开酒店并办理离店手续。
- Room Service (客房服务)Room Service是指酒店提供的将食物和饮料送到客房的服务。
- Bellhop (行李员)Bellhop是指酒店负责搬运客人行李的员工。
- Complnt (投诉)Complnt是指客人对酒店服务不满意的抱怨或投诉。
4. 房间预订在酒店房间预订方面，以下是一些常用的词汇：- Single Room (单人间)Single Room是指仅供一人入住的客房。
酒店英语术语大全
酒店英语术语大全酒店英语术语对于在酒店工作的员工以及与酒店服务相关的人员来说是非常重要的。
以下是一些常见的酒店英语术语及其解释：1.Reception (前台):2.1.Check-in: 入住2.Check-out: 退房3.Front desk: 前台4.Receptionist: 前台接待员5.Guest registration: 客人登记6.Room key: 房间钥匙7.Room number: 房间号码3.Rooms and Suites (客房和套房):4.1.Single room: 单人间2.Double room: 双人间3.Triple room: 三人间4.Quadruple room: 四人间5.Suite: 套房6.King size bed: 特大床7.Queen size bed: 大床8.Twin beds: 双人床9.Room service: 客房服务5.Dining (餐饮):6.1.Breakfast: 早餐2.Lunch: 午餐3.Dinner: 晚餐4.Buffet: 自助餐5.À la carte: 点餐6.Restaurant: 餐厅7.Waiter/Waitress: 服务员8.Menu: 菜单9.Wine list: 酒单10.Bill: 账单7.Housekeeping (客房清洁服务):8.1.Maid service: 客房清洁服务2.Room cleaning: 房间清洁3.Change towels: 更换毛巾4.Change sheets: 更换床单undry service: 洗衣服务6.Ironing service: 熨烫服务9.Concierge (礼宾服务):10.1.Concierge: 礼宾员2.Luggage storage: 行李寄存3.Porter: 行李员4.Taxi service: 出租车服务5.Limousine service: 豪华轿车服务6.Tourist information: 旅游信息11.Other Terms (其他术语):12.1.Safe deposit box: 保险箱2.Wake-up call: 叫醒服务3.Room rate: 房间价格4.Discount: 折扣5.Valet parking: 代客泊车服务6.Gym/Fitness center: 健身房/健身中心7.Spa: 水疗中心8.Business center: 商务中心这些只是一些常见的酒店英语术语，实际上酒店行业还有许多其他的专业术语和表达方式。
客房常用英文带翻译
客房常用英文带翻译常用客房英文及翻译。
在酒店住宿期间，客房是我们最常待的地方之一。
因此，了解客房常用的英文词汇是非常必要的。
以下是客房常用英文及翻译：1. Room service 客房服务。
Room service refers to the service provided by the hotel staff to deliver food, beverages, and other items to the guest's room.客房服务是指酒店员工提供的向客人房间送餐、饮料和其他物品的服务。
2. Housekeeping 客房服务。
Housekeeping refers to the service provided by the hotel staff to clean and maintain the guest's room.客房服务是指酒店员工提供的清洁和维护客人房间的服务。
3. Check-in 入住。
Check-in refers to the process of registering at the hotel and receiving the room key.入住是指在酒店登记并领取房间钥匙的过程。
4. Check-out 退房。
Check-out refers to the process of leaving the hoteland settling the bill.退房是指离开酒店并结算账单的过程。
5. Room type 房型。
Room type refers to the different types of rooms available in the hotel, such as single, double, twin, suite, etc.房型指酒店提供的不同类型的房间，如单人房、双人房、双床房、套房等。
6. Amenities 设施。
客房服务指南用英语
客房服务指南用英语English:Our guest room service guide is designed to ensure that all guests have a comfortable and enjoyable stay with us. In our rooms, you will find top-quality amenities such as complimentary Wi-Fi, premium bedding, and a selection of pillows for your utmost comfort. Our housekeeping team is dedicated to providing daily room cleaning services, fresh towels, and toiletries replacement. If you require any additional room amenities or have special requests, our front desk staff is available 24/7 to assist you. Additionally, we offer in-room dining options for guests who prefer to dine in the comfort of their room. Should you need assistance with transportation or local recommendations, our concierge team is always ready to help. We strive to make your stay truly unforgettable by providing impeccable service and attention to detail.中文翻译:我们的客房服务指南旨在确保所有客人在我们这里拥有舒适愉快的住宿体验。
酒店英语口语：客房服务日常用语英语
酒店英语口语：客房服务日常用语英语客房服务日常用语 Edited and Illudtrared by the P&TDept .of the Golden Gulf HotelHousekeeping Useful Conversations Recognizing the Guests 迎客入住 Making up Rooms 整理房间 Laundry Service 洗衣服务Room Service 送餐服务 Maintenance 维修服务 Tuen—down Service 夜床服务 Tending the Patient 病客服务 Baby-sitting Service 托婴服务 Replenishing the Mini-bar 补充饮料 Morning Call Service 叫醒服务 Bidding Farewell Guests 送走客人 Useful Expressions 日常用语 Provided by the Room Division Dept .of the Golden Gulf Hotel in November 1996.第二 Part Recognizing the Guests 欢迎入住情景：客人走出电梯后，楼层服务员趋前迎候。
要求：面带微笑，站姿文雅，目光亲切，热切温暖地面对客人。
1、早上（下午，晚上）好，先生（女士）！欢迎 Good moming (afternoon , evening ),sir (madam) 到我们酒店！ Welcome to our hotel . 2、欢迎到......楼，我是楼层服务员，如有服务要Welcome to the ......floor , I’m thefloor attendant, 求，请随时吩咐。
just let me know if thereis anything I can do for you. 3、请让我带您到房间去。
食宿英语单词
食宿英语单词
本文旨在介绍与食宿相关的英语单词，帮助读者扩充词汇量，更好地应对日常生活和旅行中的英语交流。
以下是相关单词及其释义： 1. Accommodation - 住宿，指提供给旅客或居住者的房间或设施
2. Hotel - 酒店，一种提供短期住宿和其他服务的商业企业
3. Guesthouse - 旅馆，提供简单住宿和服务的建筑物
4. Hostel - 青年旅社，提供经济实惠的住宿和其他服务的建筑物
5. Bed and Breakfast - 民宿，提供住宿和早餐的家庭或小型企业
6. Room service - 客房服务，指酒店等提供给客房的食品和饮料服务
7. Buffet - 自助餐，指供应各种食品和饮料，客人可以自行选择服务方式
8. Menu - 菜单，列出餐厅或酒店提供的食品和饮料的清单
9. Reservation - 预订，指预先安排住宿或就餐等服务
10. Check-in - 入住，指到达酒店或其他住宿场所，登记并领取房间钥匙
11. Check-out - 退房，指离开酒店或其他住宿场所，结算费用并归还房间钥匙
12. Concierge - 门房，指酒店等住宿场所提供的帮助客人安排
旅行计划、预订餐厅等服务的工作人员
13. Maid service - 客房服务，指酒店等提供清洁、整理客房等服务的工作人员
14. Room rate - 房间价格，指住宿场所提供的房间租金
15. Tip - 小费，指在餐厅、酒店等场所支付给服务人员的额外费用。
以上是与食宿相关的英语单词，希望能对读者提供帮助。
英语酒店知识点归纳
英语酒店知识点归纳在如今的全球化时代，英语逐渐成为了一门重要的工作语言。
对于酒店行业从业者来说，掌握英语酒店知识点是非常必要的。
本文将详细介绍英语酒店知识点，包括酒店的各个部门、常用的英语词汇和短语、酒店服务流程以及与客人的日常交流。
一、酒店的各个部门1. 前台部门：负责接待客人、办理入住和退房手续、提供信息等工作。
2. 餐饮部门：包括餐厅、咖啡厅、酒吧等，负责提供给客人餐饮服务。
3. 客房部门：负责客房的日常清洁、整理和维护工作。
4. 销售部门：负责酒店的市场推广和销售工作。
5. 行政部门：负责酒店的行政管理和协调各个部门的工作。
6. 人力资源部门：负责招聘、培训和管理酒店员工。
7. 财务部门：负责酒店的财务管理和会计工作。
8. 宴会部门：负责安排和组织各类宴会活动。
二、常用的英语词汇和短语1. 酒店设施（Hotel Facilities）：- Reception desk：接待台- Lobby：大堂- Restaurant：餐厅- Bar：酒吧- Swimming pool：游泳池- Gym：健身房- Conference room：会议室- Business center：商务中心2. 房间类型（Room Types）：- Single room：单人间- Double room：双人间- Twin room：双床间- Suite：套房- Deluxe room：豪华间- Connecting room：相连房间3. 预订与入住（Reservation and Check-in）：- Make a reservation：预订- Check-in：办理入住手续- Reservation confirmation：预订确认- Room key：房卡- Credit card authorization form：信用卡授权表格- Check-in time：入住时间- Check-out time：退房时间4. 餐饮（Dining）：- Table reservation：订餐位- Menu：菜单- Specials of the day：特色菜- Waiter/waitress：服务员/女服务员- Order food：点菜- Bill/check：账单- Tip：小费5. 客房服务（Room Service）：- Housekeeping：客房服务- Clean the room：打扫房间- Towels and toiletries：毛巾和洗浴用品- Room service menu：客房服务菜单- Wake-up call：叫醒服务- Do not disturb sign：请勿打扰标志三、酒店服务流程1. 接待客人（Greeting Guests）：- Welcome to our hotel! How may I assist you?：欢迎来到我们酒店！我能帮您什么？ - Can I help with your luggage?：我可以帮您搬行李吗？- Here is your room key. Enjoy your stay!：这是您的房卡。
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plum 李子
2015/8/17
Tuna sandwich [ˈtu:nə, ˈtju:-]
2015/8/17
2015/8/17
How would you like your steak? Medium rare 三分熟 [ˈmi:djəm] Medium 五分熟 Medium well 七分熟 well-done 全熟
Parctronic cash registers电子收款机
Mapo Beancurd麻婆豆腐
Pickled vegetables泡菜
Breakfast Menu Doorknob
DND sign
Seasonal fruit platter
fig 无花果
2015/8/17
Role-play
1. Student A: You are a hotel guest and call room service to ask why your breakfast hasn’t been sent up yet. You hung your breakfast doorknob menu at 9:00 p.m. before you went to bed last night. Student B: You are a room service attendant. Answer the call and apologize. Promise to send him breakfast right away. 2. Student A: You are a hotel guest and call room service to order one Chinese breakfast( use the menu to help you). Student B: You are a room service attendant. Answer the call and take the order.
C: We’ll add the cost to your room bill. G: Is there a service charge? C: Yes, there’s a 10% service charge. (Twenty minutes later) C: Room service! G: Come in. C: Shall I place it here? G: Yes. On the table is fine. C: Could you sign here, please? G: Sure. C: If you want breakfast in your room tomorrow morning, can Room Service tonight and place your order. G: OK. Thanks. C: Good night.
2015/8/17
Functional Sentences
1. Can I be of assistance? 2. Li Hong speaking. Can I help you? 3. What would you prefer, Mr. White?
4. What kind of breakfast would you like?
Role-play
1. Miss Liu wants to have breakfast in her room 1878. Her order is a cup of coffee with sugar, one fried egg, one sandwiches and a glass of chilled apple juice. About 10 minutes later, the waiter sends the breakfast. 2. Student A,B: You and your friend want to have something light in your room. Call room service for help. Student C: You are a Room Service attendant. Answer the call and make suggestions.
Task 1 Handling an Order
Sample conversation
C=Clerk G=Guest G: Hello! Is this room service? C: Yes, sir. May I help you? G: Can I still get something to eat at this time of night? C: Yes, sir. What would you like? G: A sandwich and a hot chocolate. C: What kind of sandwich would you like? We have egg, steak, chees ham, salami, tuna, chicken, and club. [sæˈlɑ:mi(:)] (意)腊肠 G: I’ll take the egg. C: White bread or rye? G: White, please. C: Toasted or untoasted? G: Toasted, please. I want to order room service. Room 1008. How long will it take? C: It should be ready in about 20 minutes. G:2015/8/17 By the way, how do I pay for the food?
5. What kind of chicken would you like, grilled (烤)or fried? 6. We’ll bring it up right away. 7. The dish will be sent to your room within 15 minutes. 8. Where would you like to put your dish, sir? 9. May I have your signature, sir? 10. Could you please sign your bill, Mr. Smith?