催国外客户回复邮件
与老外客户交流的38个邮件回复模板
与⽼外客户交流的38个邮件回复模板1.更改合同条件谢谢你您在9⽉20⽇的信中附上所附的条款和条件合同草案。
应有到内部程序，我们将⽆法开通信⽤证9⽉，我们必须征求您的安排，以延长我们的信⽤证开⽴时间截⽌⽇期为9⽉30⽇⾄10⽉10⽇。
合同草案的所有其他部分我们可以接受。
我们对任何不便表⽰歉意，并感谢您的⽀持提⾼你的理解和合作。
2.商妥合同⽅安案在回复你的今天有关延长信⽤证开标截⽌⽇期的信函，作为a妥协，我们可以同意延长⾄2000年10⽉5⽇。
我们相信你的银⾏在截⽌⽇期前将有充⾜的时间为贵公司开⽴信⽤证是10⽉5⽇。
3.付付合同书付付合同书时，要双⽅确认完合同的内容后，签上本公司的名字，然后送付两份，请对⽅签完后反还⼀份。
谢谢你你在9⽉21⽇的信中确认你接受合同条款。
我们附上我们正式签署了两份合同。
PLS。
签署并返回⼀个复制给我们。
4.订货这是试订货的信件例⽂。
为使对⽅清楚欲订产品，要明确产品⽬录的⽇期和产品编号。
我们参考项⽬42出现在第10页，您的⽬录No.3456是2000年3⽉号Huly。
5.我⽅想了解因为我们相信第42项将在我们的市场销售良好，我们想订购100单位。
如果这100个单位销售良好，那么我们会考虑更⼤的订单未来。
请通过退货通知我们付款⽅式和发货⽇期。
6.确认订货提醒对⽅注意产品⽬录上的价格存在有效期限的问题。
谢谢你您今天通过传真订购。
正如我们的产品⽬录中所提到的那样，我们将发货在收到信⽤证后⼗天内。
我们可以保持每个的价格项⽬直到本⽉底，这也在⽬录中提到。
因此，除⾮信⽤证及时开通，否则我们将不得不引⽤新的信⽤证价钱。
我们等待信⽤证。
7.请求延期交货，分批交货。
感谢您今天的传真，向我们订购了⼀百（100）单元的第42项订单。
但是，由于我们现在只有五⼗（50）个库存单元供即时装运，其余五⼗（50）个单元可供装运在⼀个⽉的时间⾥。
我们提供以下两种选择：（1）⼗天内发货50台。
四⼗天内剩余的五⼗⼈。
11个外贸业务邮件经典英语模板
11个外贸业务邮件经典英语模板外贸业务员在工作的时候，难免遇到各种各样的情况，但是有时候不知道怎么更好的去给客户发邮件，引起他的回复，下面T ony老师就推荐给你以下几种情况如何有效的发邮件。
1、发了开发信后客户没回音，一个字“催”！Dear Alex,Sorry to trouble you again!Please find my mail below. Could you please kindly check by return today? Because we'll be on holiday from May.1st to 3rd.Thank you in advance!Best regards,Cindy先写得委婉一点，把你上次写给他的邮件放在下面。
如果他还是没回复，那就再重新发一遍，上面加上大写的红色或者粗体的“RE-SEND”如果还是没消息，就打电话吧~2、展会上遇到客户写的开发信Hi ***,How are you doing? Glad to get your name card from HK fair.This is Sandy from ***. We specialized in parking sensor system, and all our products with CE/FCC/FCCID approved!Regarding the FUN MINI DVR your selected on the fair, pls find the details with best offer in attachment.Hope to get good news from you! Thanks.Best regards,SandySales assistant*** ，需要说明的一点，你的情况和其他朋友又不一样了。
你在展会上拿到过客人的名片，而且客人曾经对某一款产品感兴趣，那简直是一个相当好的机会！只要你把握住了，成交可能性是很大的！这种情况下，你特别要标注出他在展会上选的东西，而且主动提供详细资料和报价，这一点至关重要！客人很忙的，他可能在香港展上去过很多同行那边，问同一个产品，他会收到很多很多邮件，恐怕根本没空回复或主动联系你，所以你一定要主动出击，提供完整的资料和好的价格，然后跟进，赢得他的信任！如果像你刚才那样，问他是不是有兴趣，有兴趣你会给他详细资料，客人会觉得很烦的，觉得你怎么需要推一下动一下，做业务要学会主动，客人一个眼色，你就要能完成三四个动作。
商务英语催货范文(共7篇)
商务英语催货范文(共7篇)中文翻译：Dear ___:I sincerely apologize for the late reply, we have been on holiday since four days ago due to Mid-Autumn festival. We have already shipped the samples, please kindly confirm upon receipt。
有过这么一个法国的客户，平时发邮件很少回复。
当他有订单计划的时候就会发来一封邮件询价格。
价格低就不说了，交货期也压得很紧。
(Why) 再给你些实例: 寻求建立商贸关系信函 Dear Sirs, A few days ago we had the opportunity to see a display If yourproducts at the Chengdu International Trade Centre。
打个比方，我们正常做一个高柜的无纺布鞋套需要大概50天，可是客户要求30天交货。
对于我们手工做的产品，交货期不可能是这么快的，我问他为什么每次订单的交货期都要求的这么紧。
客户说经济形势不好，不敢做库存（现在越来越多的客户都是这样），所以每次订单就只能订现货。
另外他的客户要求60天交货，所以他只能给我们30天的交货期。
我核算了一下，正常来说PI发过以后等预付款需要3-4天，然后订原材料，包装材料需要7天时间，这么一算下来，10天没了。
然后可能做一些生产安排和调整，不可能立即就能安排客户订单的生产，可能会相差个3，4天后，开始正式生产，那么只有大概10天时间来生产，这基本上是不可能完成的。
发英文邮件催对方事情，具体应该怎么写？可以写的轻松一些。
Hey, michael（写对方的名字）It's been a while since I sent you the invoices that i need you recheck for 's that going。
外贸英文邮件回执 回复
外贸英文邮件回执回复产品报价（一）客户主动询价，我方报价 Dear Mr./Ms XXThanks for your inquiry about XX products by e-mail dd xxxx, 2007! Now we here kindly quote you our best XX price as following: Products name: Specification, weight and size: Packing: Payment: Delivery time: Shipment fee: Quantity: Validity: Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon（二）我方主动询价，向客户报价 Dear Mr/Ms XXWe have met somewhere / we knew your inquiry about XX products on alibaba. We are pleased we can supply them, now we here kindly quote you our best price as follows: Products name:Specification, weight and size: Packing: Payment: Delivery time: Shipment fee: Quantity: Validity: Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon.三问客户对报价的意见：1，第一次询问： Dear Mr/Ms XXRe XX products, We have quoted you FOB/CIF/ price by e-mail dd XXXX, 2007.. Haveyou received it? Please check it and let me know your comments about the price.Looking forward to hearing from you soon.Dear Mr/Ms XXRe XX products, we have e-mailed you FOB/CIF/price after Canton Fair on Oct 24, 2006. Hope you have received it. What's your opinion? Can you accept it? If you have any problems, please let me know, I will try to solve it.Looking forward to hearing from you soon.2，第二次询问： Dear Mr/Ms XXRe the XX products, I have e-mail the FOB QINGAO price to you dd XX , 2007. And asked for your comments on XX, 2007. But still no reply . Have you received it? Please review it and let me know your comments. If any problems, please don't hesitate to contact us, We shall be pleased to be of service to you at all times.Thanks in advance for your quick reply!3，第三次询问： Dear Ms/Ms XXRe XX products, we have quoted you FOB/CIF/ price by e-mail after Canton Fair on Oct 24, 2006. But for a long time, you haven't replied us. So we sent two e-mail to you asking for your comments on Nov 9 and Nov 21, 2006. But still no reply. Now I 'd like to know whether you still interested in this item.Looking forward to hearing from you soon.Dear Mr/Ms XXRe XX products, we have contacted you two times. But still no your confirmation. Now our factory has been full of production. If you still can't confirm, I'm afraid we can't arrange for your order. So please inform your customer and send us confirmation as soon as possible.Looking forward to hearing from you soon.4,重新报价1)Dear Mr./Ms.XXRe XX products, we have quoted you FOB QINGAO price , But for a long time,youhaven't reply us. So we sent two e-mail to you asking for your comments on Nov 13 and Nov 23, 2006. Now we here kindly requote you the adjusted price as follows: USDXX/pcHope you can accept this price.If sample required, we will send to you for your approval.Thanks in advance for your quick reply!2) )Dear Mr./Ms.XXRe XX products,I have quoted you FOB QINGAO price.. We have checked our factory about the price, Now we here requote you the new price as follows, USDXX/pcHope you can accept this price.If sample required, we will send to you for your approval.5，询问对新价格的意见 Dear Mr./Ms.XXRe XX products, in order to build our further business relationship. we have requote you new price on XX, 2007.Have you received it?. If you check other suppliers ,you will find this is our bottom price, hope you satisfied this time and accept it.四，样品a) 寄样前的预备： Dear Mr/Ms XX1）The XX samples are ready, now we would like to verify the specification ,size and quanlity and your detail address(including telephone , fax no.) as follows: When we receive your confirm, we will send it to you ASAP.2）Re the express and sample fee, would you share half ? Because the cost is very high for us. If you agree this time, when you order, we will deduct the above fee.b) 寄样品（告知客户品名，规格，寄样日期，快件号码等） Dear Mr/Ms XXRe XX samples, we have sent two pieces to you by EMS last week. The tracking No is XXXX, please check receive it.c) 询问客户是否收到样品，意见如何，检验结果，改进意见 Dear Mr/Ms XX Re XXX samples, have you have received it? Now I 'd like to know the inspection results and your opinion? If any problem, please don’t hesitateto inform us so that we can try our best to solve for you.d) 寄改进后的样品 Dear Mr/Ms XXRe XXX products, we have sent the improved samples to you, by EMS last week. The tracking No is XXXX, please check receive it. Hope you will be satisfied it.e) 询问客户是否收到样品，意见如何，检验结果 Dear Mr/Ms XXRe XXX products, we have sent the improved samples to you, Have you received it? Please let us know your opinion. Hope you satisfied this time. 五，订单f) 样品合格，是否下订单，何时下订单 (1) Dear Mr/Ms XXRe XX products, you told us the samples had passed the test. Now will you consider purchasing above itemsopinion at an early date.Looking forward to hearing from you soon. Hope to start a new businessin the near future!(2) Dear Mr/Ms XXRe XX products, you have sent us the test report on Dec 14, 2006. And informed us you would place an ordeorder. Could you tell me when you will place the order?g) 催问客户下订单 Dear Mr/Ms XXRe XX products，you told us you would purchase order on XXX , 2007. But we still no reply you order for a long time. Now please tell us when you will order so that we can arrange the production. ASAP.六，信用证h) 催开信用证 Dear Mr/Ms XXRe contract No。
英文催款信写作答复延期款
英文催款信写作答复延期款英文催款信写作: 答复延期款A Reply to a Customers Request for an Extension of PaymentDear Sirs，Thank you for your check for US3 500. The balance remaining on your account is now US$3 000.We understand that you have come across some unexpected financial difficulties and note with due attention your request for an extension.Considering our long-term business relations ， we offer you the following payment plan： US$1 000 by the 15th of the month for the next three months.If you have another plan in mind，please contact us by phone so that we may discuss it. Otherwise， we will expect your next check for US$1000 on December 15.Sincerely yours，参考译文：谢谢你们 3 500 美元的支票。
现在你们账上的欠款尚有 3000 美元。
我们理解你们遭遇未曾预料的财政困难，我们也及时注意到你们延期付款的请求。
考虑到我们之间长期的业务关系，我们向你们提供如下支付：在此后的三个月内，每月 15 日支付 1000 美元。
如果你们另有设想，请用电话与我们联系，以便我们讨论。
否则，我们将在12 月 15 日期待着你们下一张 1000 美元的支票1。
如何让老外客户一定回复你的邮件？
如何让老外客户一定回复你的邮件？外贸业务员碰到最普遍的问题就是推销信发出去了，可是没有回信。
本来联系得好好的客户突然就没有了音信，让人百思不得其解。
事实上，在外贸业务中，大家最头疼的就是客户不回复，这个问题在外贸业务员新手中又特别突出，但在买方市场的今天这种情况却很正常。
如果我们能经常有意识地改进我们的联系方法，提高自身的专业度，能一针见血切中要害地回复客户邮件，那客户邮件的回复率想必也应该增加很多。
一旦你联系的客户对你有真正的采购意图和兴趣，最直观的表现就是客户回复比较及时，通常不用你去催促，或者每天眼巴巴地守着邮箱。
当客户不回复你邮件时，也要思考一下问题所在，发现症结所在，积极采取相应措施应对。
一、思考为什么客户不回复你有订单意向的客户只询价，不下单，这是正常的。
如果他们只询一次价就下订单，并不确认付款方式、交货期以及包装等详细。
这倒真是要特别慎重对待。
除此之外，还需自己分析原因。
1公司（包括外贸业务员自己）给客户的印象如何？例如公司形象、业务员说话是否得体等。
2产品报价的价位如何，是否与市场行情相差甚远？3邮件中外贸英语语言、句法、专业词汇的使用技巧如何，是否会产生误解或含糊不清？4把自己的传真、电邮换个角度看一看，如果你是客商，你能接受吗？二、一些需要深入思考的问题1本行业出口量和前景。
2报价和寄样后有无请求客人对价格、质量以及其他问题给予反馈。
3来往邮件中尽量使语言更具专业性和针对性，让客人相信你是老手。
4考虑到开发新客人的周期，不要一味想着让客户给你下订单，而是应该先交朋友、交换信息，倾听客户的意见。
5做外贸的人越来越多，特别要注意培养服务客户的意识并经常学习，给自己充电。
（1）给买家提供最初查询您产品的回忆参考点，这有助于买家回忆起他是在什么时候，通过什么方式，对什么产品产生了什么样的兴趣或问题。
因为固有的熟悉感会增强买家与你合作的兴趣与信心。
这种回忆的参考点要有时间、事件、证据等。
催客人回复邮件
分析下原因,一般情况下我会再写封追踪信给他:Hope you are fine, my friend.It is regretthat I haven't receive any informa tion from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good custome r like you!If there is anythin g we can do for you, we shall be more than pleased to do so. Hope we can build good coopera tion with your.如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因)Glad to contact you again!Have you kindlycheck my offer? Hope they are workabl e for your market! Sorry that we still don't receive any informa tion from you. I would apprrec iate for your any comment about our offer, includi ng price, quality, sercive. No matterif it is positiv e answer, It is great help for us to meet your require ment.Waiting for your favorab le reply soon!之后的日子里,可以尝试新产品的报价,刺激下客人的神经.我通常是这样写的：good day!my quotati on of digital photo frame you might have receive d and conside rated. could you kindlyadviseyour comment s at your earlier conveni ence?if the product s isnot your are expecti ng,pls adviseme your details require ment, i will re-offer asap.i am of service at any time!但是，不同的客人，我会变换着写邮件，让客人知道我们公司，产品的存在．我不会把客人缠得太紧，约十来天给他一封邮件我通常这样回复的：Dear ***,Wish you have a nice day!May I ask whether you have receive d my quotati on?Now I am sending it again,if you have any other ideas.Pleasefeel free to contact me.We will do much betterif you can give any advices to us.I am waiting for your reply ASAP.Best regards***．但是，想成功可不是容易的事情．Dear sirhave you receive d our quotati on of ..., if you have any further questio n,pleasedon't hesitat e to contact us.we are waiting for you comment about our quotati on.we hope that we can establi sh a good busines s relatio nshipwith you in the nearest future.your promptreply will be appreci ate.回复A：直接去函敦促Dear ****, Wish everyth ing well with you and your esteeme d company ! We are in receipt of your letterdated Aug 10 , and as r equest ed was express ed you 3catalog ues for our refrige ration goods . We hope they will reach you in due courseand will help you in makingyour selecti on . Wish we will promote busines s as well as friends hip! Best wishes! Kevin回复B：先写邮件问清情况。
外贸催收货款邮件
外贸催收货款邮件Dear George,We have got your order of XXXXXX. But it seems that the order is still unpaid.我们收到您的订单XXX。
但是还没有收到您的付款。
If there's anything I can help with the price, size, etc., please feel free to contact me.如果有任何需要我帮助的请随时联系我们。
After the payment is confirmed, I will process the order and ship it out as soon as possible.一旦您那边付款，我们将处理订单并及时发货。
Best regards!Cindy催收货款Dear George,Hope you're doing well.祝好！This is just to remind you that invoice XXX with the total of 10000USD sent you last Sunday.写信提醒您我们上周发给您的价值1W美金的发票尚未支付。
Although I'm sure you're busy, we greatly appreciate it if you were to go over the invoice and payment details for the services rendered.尽管您非常繁忙，但是还是希望您来处理一下发票付款的问题。
Please contact me if you have any questions. 如有问题，随时联系。
Best regards!Cindy。
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分析下原因,般情况下我会再写封追踪信给: Hope you are fine, my friend. It is regret that I haven't received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lose a good customer like you!(老外有时也虚荣) If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with your.
客人还没有回信,周再问客人回信真实原因.(般情况,两封邮件80%客人会告诉原因招屡试爽有用) Glad to contact you again! Have you kindly checked my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would appreciate for your any comment about our offer, including price, quality, and service. No matter if it is positive answer, it is great help for us to meet your requirement. Waiting for your favorable reply soon!
之日子里,尝试新产品报价,刺激下客人神经. if the products are not your are expecting, pls advise me your details requirement, I will re-offer asap. I am of service at any time! 同客人变换着写邮件让客人知道我们公司产品存重要.约十来天给封邮件Dear ***,。