酒店情景对话
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《客房》
标准双人间(ST)
标准单人间(SK)
豪华双人间(DT)
豪华单人间(DK)
商务套房(JS)
Daily Service 日常服务
-(Knocking at the door.)-(敲门。)
-May I come in?-我可以进来吗?
-Come in,please.-请进。
-Please don't come in.-请不要进来。
-Just a moment(a minute),please.-请稍等一下。
-I'm sorry to disturb you.May I clean the room,sir?-对不起打扰你了,我来打扫一下房间好吗?
-All e in,please.-好的,请进来。
-Please clean it when I am out.-我马上要出去,请等一会儿打扫。
-May I change the water of the thermos now?-我现在可以换水吗?
-Yes,please.-请换吧。
-Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles and tea cups?
-下午我有几位朋友来访,请给加些热水瓶和茶杯。
-Well,we'll send tea into the room when the visitors come.
-好,客人来访我们会端茶进来的。
-No.If there is,I'll give it to you in time.-没有。如果有的话,我会及时给你送来的。
-It's my negligence.I beg your pardon.-我疏忽了,请你原谅。
-I come and make the bed.Shall I do it now or later?-我来做夜床,你看是现在做还是等会儿做?
-Since you have come,you may do it now?-既然来了,现在就做吧。
-Here's your clean laundry.you'd better check it.-衣服洗好了,请您过目。
-I am collecting the fee of the long distance call.-我来收长途电话费。
-This is the bill for the room rent of half a day.-这是补半天房金的帐单。
-Here is a telegram for you.-这儿有一封你的电报。
-Why is it unsealed?-它怎么被拆开了?
-Because there is no name of the receiver on the envelope,therefore the clerk unsealed it in order to find out the name of the receiver.
-因为电报封面没有收报人姓名,服务台为了查对姓名而拆开的。
-Have you lost anything today,sir?-先生,你今天丢过什么东西吗?
-Yes,a wallet.I'm looking for it now.-丢了一只皮夹子,我正在找呢。
-What is there in the wallet?-皮夹子里有些什么?
-Look,is this wallet yours?-看,这只皮夹子是不是你的?
-I want to borrow China Daily of these days.-我要看这几天的《中国日报》。
-Please get some copise of China Pictorial for me.-请拿几份《中国日报》给我。
-Please bring some chairs for me.-请拿几把椅子来。
-Please get me some soap.-卫生间的肥皂要添了。
-The slippers are wornout.Change them for me,please.-拖鞋坏了,请给换一双。
-Get a hot-water bottle,please.-请拿一只热水瓶给我。
-I feel a bit cold when I sleep.Please get me a blanket.-我睡得有点冷,请给我加一条毯子。
-I need another pillow.-我需要加一只枕头。
-All right,I'll get it for you right away.-好的,我就去拿。
-Just a moment,I'll do it right now.-请稍等一下,我马上给你办好。
-I beg your pardon.-请你原谅。
-Pardon me for interrupting.-对不起打扰你们了。
-Please excuse me for coming so late.-请原谅我来迟了。
-I'm sorry I was so careless.-很抱歉我太粗心了。
《前台英语》
Welcome to our hotel. 欢迎光临。
Can I help you?我能帮你忙吗?
What kind of room would you like, sir?先生,您要什么样的房间?
Please wait a moment. I have to check if there is a room available.请稍等,我查一下有没有空房。
Enjoy your stay with us.希望您在我们这里住的愉快。
May I know your name and your room number, please?我可以知道您的名字和房间号码吗?
Excuse me ,sir, could you spell your name?请问您的名字如何拼写?
Here’s your room key.这是你的房间钥匙。
I’m sorry to keep you waiting, sir. What can I do for you? 先生,对不起,让您久等了。我能为您做点什么吗?
Please wait your turn.请排队等候。
May I know your name, please?请问贵姓大名。(不认识客人时用)
I’m sorry, sir. Our hotel rooms are all booked at this moment. We have no vacancy.对不起,先生。我们已经客满,没有空房间。
Don’t mention it. My pleasure.请不要客气,我乐意效劳。
Have a good rest, sir.先生,请好好休息。
Good morning, sir. Can I be of service to you? 早安,先生。我可否为你效劳?
A moment, please. I will be with you as soon as possible.请稍等片刻。我将尽快帮你办。
Can I have your name and room number, please?请告诉我您的名字及房间号码?Here is your bill, sir.先生,这是您的帐单。
Please wait a moment while I calculate your bill.请稍等片刻,我立刻就把您的帐单结算出来。
We accept the following credit cards,madam.小姐,我们接受以下几种信用卡。Please sign here, sir.先生,请在这签上你的名字。