英文Email书写规范

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may not have Hansoft or another Hangul program on their computer)
Emails: Content

When complaining complaining...
• • • •
briefly describe history or context of problem explain what you you’ve done so far show why the problem needs to be fixed offer suggestions
asking
• Mention attachments (if you are attaching a
homework assignment or some other document), and send as:
• DOC files (especially for foreign professors who
Check for spelling, punctuation, grammar
Remember: once you press send, there’s no
ject line: of yourlike: bjects email: at’s your il Homework”. essor” or “Hi!” il about?
our it es email not include w your Dear Professor Weishaar, name, name? you your your name is Lee Hana, and I take your English Reading and Writing class My sign ou don’t on Monday and Wednesday. I have a question about our recent with a assignment. As I understand, the task is to write an appropriate email. Is name. the nameit alright if I choose the topic? I’d like to write an email to say thank you to ation. e “Dear my English Discussion and Presentation professor because she helped y person me so much. e sending __,” I look forward to your response. mail to, use Regards, with om it may Hana Lee ards,” ncern:”
mistake. Please, please, please, please!! I am so sad if you don’t help me ToT.
Assignment
1.Imagine your professor missed a class and
set up a make-up class at a time that you up could not attend. Because you missed the make-up class, your final grade for the up semester fell from A to B+. Write an email Ato your professor to complain about this situation. return it with your email as an attachment.
Emails: The Basics
Keep the email short, but include all the necessary information Never send an empty email

Include: subject, salutation, message, and closing salutation (see next slide)
If you w inclu Are seve sendi people sev the e peop em addre her
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Emails: Tone
Use professional, polite language Avoid: wanna, gonna, OK??, ㅋㅋ, ToT : Write positively when possible “When I finish my assignment not “If I finish my When assignment,” assignment...”
Bad email
use slang in an The subject line doesn’t let il. Instead Hello! Subject:of the professor know the beg. If you have a”, please write Unless your professor email. use his reason for the lets you mplaint, explain want to”. Hi Jack!!!! or her first name in class, you should eason for your Don’t use emoticons.in an email. Using a person’s not use it em and why you Save these for text Professor, I am very and last name is more polite. title upset about the late k the professor messages to your penalty. You gaveYour professor has manyfor the hould fix it. friends. the wrong dates assignment. I wanna get and gives many classes, a better score. assignments. You need to be Give me back 5 points because you made a specific.
ect: Late penalty for homework chment: KimYAessay1.doc Hong:
in your Monday / Wednesday English writing class. The dlines for the essay given in class and on the web were differ result, some students may have received a late penalty by ake, if they followed the wrong deadline. According to my no web deadline is 2 days after the deadline given in class. uld like you to consider removing the late penalty. There hav n a number of complaints from fellow classmates who feel the e way. Please take this into consideration. ve attached my original essay with your score if you would lik ew my work before making your decision. Thank you.
Focus: Email Etiquette
Focus: Email Etiquette

Ask yourself:
• • • •
What impression am I making? How can I influence that impression?
We’ll focus on: the basics, tone, and content ,
Contractions (“I’m” instead of “ am”) are alright, eve ” “I friendly
Be civil, even when complaining (even when you are
When Emailing your Professors
• Refer to the class you are taking • Explain the situation related to the question you are
2.Complete the email etiquette quiz and
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