酒店各部门英文缩写

酒店各部门英文缩写

Company Document number：WUUT-WUUY-WBBGB-BWYTT-1982GT

酒店缩写总经理办公室:GM :HR

:A/C 餐饮部:F&B

客房部:HSKP 工程部:ENG

保安部:SEC 前厅部:FO

康乐部:ENT(Recreation and Entertainment Department)

市场:S&M

酒店专业英文及缩写2008-03-26 10:59

平均房价指数ARI: Average Rate Index;

CTP贡献:Contribution to Trading Profit;

GOP总:Gross Operating Profit;

RevPAR平均每间可卖房间的收入:Revenue Per Available Room ;

RGI收入产生指数:Revenue Generation Index;

GSTS宾客意见调查系统:Guest Satisfaction Tracking System;

ESPS:ESPS=Employee Satisfaction Pulse Survey ;

TQM:TQM= Total Quality Management ;

QES质量评估系统:QES= Quality Evaluation System ;

PMS酒店经营管理系统: PMS= Property Management System ;

SOP(标准经营程序): SOP= Standard Operating Procedures ;

KNR重要公司协:KNR (Key Negotiated Rate);

LNR"当地"公司协:LNR(Local Negotiated Rate);

RFP合作协议申请:RFP= Request for Proposal ;

FIT (散客):FIT=Fully Independent Traveler ;

DND (请勿打扰):DN D= Do Not Disturb ;

VIP (非常重要的人)：VIP= Very Important Person ;

IBP(综合)：IBP= Integrated Business Plan；

VCRO预订中心的预订系统：VCRO= Virtual Central Reservation Office