外贸函电模板大全
外贸函电模板大全
目录Chapter 1 建立贸易关系1.请求建立贸易关系 Request for Establishing Business Relations2.回复请求建立业务关系 Reply to the Request for Establishing Business Relations3.索取产品资料 Request for Product Literature4.回复索取产品资料 Reply to the Request for Product Literature5.邀请会面 Invitation to the Business Appointment6.接受会面邀请 Accepting the Invitation to the Business Appointment7.谢绝会面邀请 Declining the Invitation to the Business Appointment8.要求更改会面时间及地点 Request for Changing the Time & Place of the MeetingChapter 2 推销9.向特定客户推销 Sales Letter to Specific Customers10.向不特定客户推销 Sales Circular to Non-Specific Customers11.寄信给老客户 Sales Letter to Old Customers12.寄信给新客户 Sales Letter to New Customers13.推销新产品 Sales Letter for Promotion of New Products14.推销劳务 Sales Letter for Promotion of Labor ServicesChapter 3 询盘和订货15.一般询盘 General Inquiry16.回复一般询盘 Reply to the General Inquiry17.具体询盘 Specific Inquiry18.报虚盘 Making a Non-Firm Offer19.报实盘 Making a Firm Offer20.买方还盘 Making a Counter Offer21.卖方返还盘 Making a Counter-Counter Offer22.下订单 Placing an Order23.接受订单 Accepting an Order24.拒绝订单 Declining an Order25.下续订单 Placing a Repeat Order26.推荐替代品 Offering a Substitute Product27.接受替代品 Accepting a Substitute Product28.拒绝替代品 Declining a Substitute Product29.涨价通知 Notice for Price Increase30.回复涨价通知 Reply to the Price Increase NoticeChapter4 付款31.询问付款方式 Asking about Payment Terms32.接受付款方式 Accepting Payment Terms33.要求修改信用证 Request for Amendment to L/C34.信用证修改 Amendment to L/C35.付款通知 Payment Notice36.收到付款通知 Receipt of Payment Notice37.催促付款（初次） Urging Payment (First Notice)38.催促付款（最后通告） Urging Payment (Last Notice)39.索取发票 Asking for Invoice40.寄送发票 Sending InvoiceChapter 5 包装和交货41.包装要求 Packaging Requirements42.回复包装要求 Reply to Packaging Requirements43.装运时间 Time of Shipment44.回复装运通知 Reply to Time of Shipment45.催促装运 Urging Shipment46.回复催促装运 Reply to Urging Shipment47.出货通知 Shipment Advice48.货物抵达通知 Goods Arrival NoticeChapter 6 投诉和致歉49.投诉货物未寄达 Complaint about Goods Arrival Failure50.对货物未寄达致歉 Apology for Goods Arrival Failure51.出货延迟 Late Delivery52.对出货延迟致歉 Apology for Late Delivery53.投诉货物质量 Complaint about Poor Quality of Goods54.对货物质量不佳致歉 Apology for Poor Quality of Goods55.投诉货物数量 Complaint about Wrong Quantity of Goods56.为数量错误致歉 Apology for Wrong Quantity of Goods57.投诉发货出错 Complaint about Receiving Wrong Goods58.为发货有误致歉 Apology for Sending Wrong Goods59.抱怨包装不良 Complaint about Poor Packaging60.为包装不良致歉 Apology for Poor Packaging61.付款出错 Payment Error62.为付款出错致歉 Apology for Payment Error63.对服务的不满 Service Dissatisfaction64.对服务不满致歉 Apology for Customer Service DissatisfactionChapter 7 商务交往65.请求筹备出差 Request for Preparing for a Business Trip66.回复请求筹备出差 Reply to the Request for preparing for a Business Trip67.确认预定行程 Confirming Itinerary Reservation68.出差后的感谢 Thanks for a Business Trip69.活动通知 Activity Notice70.集会通知 Gathering Notice71.邀请担任演讲者 Inviting Speaker72.回复演讲邀请 Reply to the Invitation for Speaker73.展销会通知 Trade Fair Notice74.回复邀请 Reply to the Trade Fair Invitation75.请求帮忙做问卷调查 Request for Filling Out Questionnaire76.请求转载许可 Request for Reproduction PermissionChapter 8 公司人事77.人事查询 Personnel Enquiry78.找寻人才 Looking for Qualified Personnel79.晋升公告 Promotion Announcement80.调动通知 Transfer Notice81.褒奖员工 Complimenting EmployeesChapter 9 公司内部82.会议通知 Meeting Notice83.例行报告 Routine Report84.问题报告 Problem Report85.提案 Proposal86.回复提案 Reply to Proposal87.说服对方 Convincing the Other Side88.给予指示 Giving Instructions89.新产品说明 New Product DescriptionChapter 10 社交信函90.邀请与约见函 Invitation and Appointment Letter91.回复邀请 Reply to Invitation92.祝贺函 Letter of Congratulation93.慰问函 Letter of Sympathy94.感谢函 Letter of Thanks95.道歉函 Letter of Apology96.通知函 Letter of Advice97.鼓励函 Letter of Encouragement98.探病函 Letter of Consoling the Sick99.吊唁函 Letter of Condolence100.节日问候 Seasons GreetingChapter 1 建立贸易关系1. 请求建立贸易关系Request for Establishing Business RelationsWe have learned from ① ( 信息来源 ) that you are ② ( 公司性质 ) in ③ ( 国名或地域名 ).We are glad t hat you are interested in ④ ( 产品名称 ). S o, we are willing to establish business relations with you. Attached please find ⑤ ( 附件内容 ).We are ⑥ ( 公司性质 ). We export ⑦ ( 出口产品名称 ) to ⑧ ( 出口产品目的地). If ⑨( 对方条件 ) ， we ⑩ ( 期待事宜 ).We look forward to receiving your inquiry at an early date.2. 回复请求建立贸易关系Reply to the Request for Establishing Business RelationsThanks for youremail to enter into business relations with us in ① ( 经营范围 ). Wehave read your ② ( 邮件附件内容 ).As you know, we are ③ ( 重述本公司身份 ). We have alarge④ ( 需求量大的产品名称 )market here, so we are seeking new partners. Ifpossible, we ’ d like to be⑤( 我方角色 ) in ⑥ ( 国名或地域名 ).Should ⑦ ( 对方提供的优惠 ),we ’ ll ⑧ ( 订单种类 ).We look forward to your favorable reply.3. 索取资料 Request for Product LiteratureWe learn from ① ( 信息来源 ) that you are ② ( 供货商身份 ). We ③ ( 关注产品途径 )andbecame much interested inyour ④( 产品名称 ).We are ⑤ ( 我方公司身份 ). As we areinterested in doing business with you, wewouldlike you to send us ⑥( 邮寄方式 ) the detailed informationabout ⑦ ( 欲购产品名称 )to ⑧ ( 邮寄地址 ). The demandfor ⑨( 产品类型 ) in our market is really great. Your immediate attention is highlyappreciated.4. 回复索取产品资料 Reply to the Request for ProductLiteratureWe are so gladthat you are interested in ① ( 产品名称 ). Attached are ② ( 附件内容 ).As yourequested in youremail, we sentyou our ③ ( 索取资料 ) by ④ ( 邮寄方式 ),whichwill tell you everything aboutour ⑤ ( 产品名称 ).Although established in ⑥ ( 公司成立时间 ),we aredevelopingvery fast. We paygreatattention to ⑦ ( 特别关注之处 ). We have introduced advanced production equipmentfrom ⑧ ( 国名或地域名 ). We now export our products to ⑨ ( 出口产品目的地 ). ⑩ ( 产品畅销国国名或地名 ) is our largest market. ○11 ( 某一特定产品系列 ) is a bestseller.We look forward to your trialorder.5. 邀请会面Invitation to the Business AppointmentI ’ d like to invite you for a meeting with ① ( 我公司会面人职务和姓名) if you feelconvenient.A s ② ( 会议名称 ) will be heldin③ ( 会议地点)from④ ( 会议起始日)to⑤ ( 会议结束日), we think you ⑥ ( 对方可能采取的行动). If you come, we wouldlike to inviteyoufor a meetingwith ⑦ ( 我公司会面人 )at ⑧ ( 会面地点 ), on ⑨ ( 双方会面日 ) to discuss⑩( 双方会面商讨事宜11).○ ( 我公司会面人 ) wishes to have an opportunity for ameeting with you.We look forward to receiving a positive reply from you.6. 接受邀请会面Accepting the Invitation to the Business AppointmentI ’ m glad that you will arrange a meeting between ① ( 对方会面人职务和姓名 ) and meon the day before the opening of ② ( 会议名称 ) to ③ ( 会面事宜 ).As a matter of fact, we had had the intention to meet ④ ( 对方会面人职务) during ⑤ ( 会议名称 ) before we got your email. We cherish the opportunity ⑥ ( 我方珍惜之事), andare pleased to have a chance to ⑦( 有机会之事 ).We look forward to seeing you in Dongguan.7. 谢绝会面邀请Declining the Invitation to the Business AppointmentThank you for your email of ①( 对方邮件发送日 ), inviting me to have a meeting with②( 对方会面人职位 ) on ③ ( 对方建议的会面日) before the opening of ④ ( 会议名称 ) at⑤( 会面地点 ).I ’ m sorry to say that we are unable to go to ⑥ ( 会议名称 ), when we ⑦ ( 拒绝会面原因 ). That ’ s why I can ’t go and meet ⑧( 对方会面人职位).We hope that you will understand our situation. We wish to meet sometime in the nearfuture to ⑨ ( 会面目的 ).8. 要求更改会面时间及地点Request for Changing the Time & Place of the MeetingThank you for your email of ②( 对方会面人职位 ) on ⑤( 会面地点 ).①( 对方邮件发送日 ), inviting me to have a meeting with ③ ( 对方建议的会面日) before the opening of ④ ( 会议名称 ) atWe’ d like to have the meeting on ⑥( 我方提出的会面时间) at ⑦ ( 我方提出的会面地点). It will be much more convenient to us if you agree to the dateand place we have suggested.Your favorable reply would be highly appreciated.Chapter 2 推销9. 向特定客户推销Sales Letter to Specific CustomersI would like t o tell you that we have got the ① ( 产品名称 ) you inquired about ② ( 对方询盘时间 ). Attached are ③ ( 附件名称 ), which will give you all details for placingan order.④( 产品名称 ) we ’ ve got are ⑤ ( 产品优势 ). They are really ⑥ ( 欲推销产品引以为傲之处 ). They are at least as good as, if not better than, ⑦ ( 与同类产品一样好), butprices are ⑧ ( 价格情况 ).We expect your feedback before the end of this month.10. 向不特定客户推销Sales Circular to Non-Specific CustomersWe are willing to seek partners for ① ( 出口产品类型 ).We are ② ( 我公司注册地点) ， specializing all kinds of ③ ( 产品种类 ). They are bestsellers both at home and abroad. We ’ ve now made some researches on ④( 新研制产品名称 ), which we are able to provide regularly.If you are interested, please contact me at ⑤ ( 电话联系方式 ). For more related information, you can ⑥( 获知信息途径). Maybe we will make arrangementsfor a meetingto discuss details concerning ⑦ ( 商讨事宜 ).11. 寄信给老客户Sales Letter to Old CustomersIt ’ s been ① ( 有业务往来持续时间) since we executed your last order. Recently, wegot in large quantities of ② ( 新产品名称 ). Attached please find ③( 附件名称 ).I ’ d like to inform you that, we are ④ ( 优惠措施 ) on certain items, including ⑤( 对方感兴趣产品名称). Would you have a look at the attached catalogue? If you wish toorder large quantities, ⑥ ( 联系方式 ) me. Wewill try to work out terms andconditions to our mutual benefit.We look forward to our continued mutually-profitable businessrelationship. We expect ⑦ ( 期待事宜 ).12. 寄信给新客户Sales Letter to New CustomersWe are glad to learn, from ① ( 信息来源 ), that you are interested in②( 产品名称 ).We③( 经营情况 ). Attached please find ④ ( 附件名称 ).⑤( 欲知详细信息 ), please ⑥ ( 查询方式 ).We look forward to your trial order and assure you of our prompt attention.13. 推销新产品Sales Letter for Promotion of New ProductsWe’ re pleased to inform you that, with years of research, we ’ ve introduced ournew products ① ( 产品名称 ) to market. Much to our delight, they enjoy great popularity.As we guess you might be interested, we ’ ve sent you ② ( 邮寄方式 ) ③ ( 邮寄样品种类及数量 ) for your trial use. A trial use will convince you of their extraordinary functioning. For more information, please ④ ( 查看信息途径).Attached please find ⑤ ( 附件名称 ). We hope you ’ ll take this opportunity to ⑥( 为双方利益起见 ). If you consider placing an order, we ’ ll grant you ⑦ ( 优惠幅度 ).14. 推销劳务Sales Letter for Promotion of Labor ServicesWe’ re pleased to learn, from ① ( 信息来源 ),that you are in need of ② ( 某种职业工作人员 ). We advertised your job vacancies and attracted ③ ( 申请人数 ) applicants, from whom we have chosen ④( 人数 ) for your consideration. Attached are ⑤ ( 附件名称 ).The candidates we have chosen are ⑥ ( 身份 ). They all have ⑦ ( 工作经历持续时间 ) experience, in a ⑧ ( 工作单位 ). We have interviewed them with satisfactory resultsand offered them ⑨ ( 提供事宜 ) as required.They are looking forward to your phone interviews. Contact us if ⑩ ( 所需帮助事宜 ).We hope to have more cooperation in the future.Chapter3 询盘和订货15. 一般询盘General InquiryWe are very much interested in importing ① ( 产品名称 ) from you since you are ② ( 对方身份 ). We would be grateful if you could let us have detailed information about③( 产品名称 ) and send us samples of your complete product range as well.Wehave been ④ ( 我方身份 ) for ⑤( 公司历史年限) and have ⑥ ( 销售渠道 ). Weare in greatneed of ⑦ ( 产品名称 ) in our production. Our credit standinghas been AAArated since⑧( 起始年 ).If business terms are satisfactory, we ’ ll place regular orders with you.16. 回复一般询盘Reply to the General InquiryWe are glad to learn that you are interestedin our ①( 产品名称 ). Attached pleasefind ②( 附件信息 ). As you requested, we have sent yousamples of our complete range③( 邮寄方式 ).We are one of the ④ ( 公司性质 ), specializing in ⑤ ( 经营范围 ). Allourproducts aremanufactured ⑥ ( 产品优势 ). We ⑦ ( 公司优势 ). We willallow a⑧ ( 折扣幅度 )discountfor your orders. For ⑨ ( 欲知信息 ), please ⑩ ( 获知信息途径 ).We look forward to your trial order.17. 具体询盘 Specific InquiryWe are ① ( 公司性质 ). We have obtained your name and address from ② ( 信息来源 )andwe are veryinterested in ③ ( 产品名称 ).We’ d like to have an ④ ( 产品数量 ) quotation of the saidproducts, ⑤( 价格术语).We ’ d like you to tell us about ⑥( 其他欲知事项 ). If ⑦ ( 下订单前提条件 ), wewillplace an order withyou.We would await your reply.18. 报虚盘 Making a Non-Firm OfferWethank you for your inquiryof ③ ( 欲购产品名称 ) made in① ( 对方询盘日 ) ， asking for ② ( 欲购产品数量 ) quotation④( 产品原产地 ). Weare pleased to offer as follows: ⑤ ( 报盘详细内容 ).The above offer is subject to our final confirmation. If you think our offer meets your requirements, please let us know at an early date. We would be glad to offer any additional information you need.19. 报实盘 Making a Firm OfferThank you for yourinquiry of ① ( 对方询盘日 ), asking for an ② ( 欲购产品数量) quotation of our ③( 欲购产品名称 ). We are pleased to offer asfollows: ④(报盘详细内容 ).The above offer is fir m until ⑤ ( 报 价 有 效 期 限 ). If you think our offer is satisfactor y, please let us know before ⑥ ( 订单有效期限 ). You can be assured of our best service.20. 买方还盘 Making a Counter OfferWe thank you for your email of ① ( 对方邮件发送日期 ), offeringus ②( 我方欲购产品名称及数量 ) made in ③ ( 产品原产地 )at ④ ( 卖方报价 ).We regret to inform you that we can ’ t accept your offer as ⑤ ( 还盘原因 ). For ⑥( 继 续保持合作的原因 ), we counter offer as follows, subject to your reply reaching us ⑦( 有效期限 ): ⑧ ( 我方还盘价 ). We are satisfied with other terms in your offer. We look forward to your favorable reply. .21. 卖方返还盘 Making a Counter-Counter OfferReferrin g to your counter offer of ① ( 对方还盘邮件发送日期 ), asking for a cut down of the pricefrom ② ( 我方报盘价 ) to ③ ( 对方还盘价 ), we regret to tell youthat it is difficult for us to accept your counter offer. The price we set in our offer is carefull y calculated. As a matter of fact, we have had considerable business with manycustomers at ④ ( 价格描述 ).Our ⑤ ( 我方产品种类) sell well in their markets.As you know, our products ar e farsuperior in qualityto ⑥ ( 同类产品名称 )provided by any othersuppliersin the world.For long lastingtrade relations between us, however, we decide to allowyou ⑦ ( 让利种类 ) if your order ⑧ ( 订单价值 ).If you think our proposal acceptable, please place an order on orbefore May 31st.22. 下订单 Placing anOrderThank you for your timelyreply of ① ( 对方邮件发送日期 ) to our inquiry about the②( 欲购产品名称 ). Wearevery satisfied withthe tradetermsyou offer. The pricesare acceptable. Therefore,we nowemail you ourpurchase order ③ ( 订单编号 ) in theattached file.We will open ④ ( 信用证种类 ) in your favor as soon as possiblethrough ⑤(开户行 ),for the total value of ⑥ ( 总价值 ) as stated in this order. Please inform usof theshipping date at least ⑦ ( 提前通知装船天数 ) in advance after you receive ourL/C.We look forward to your confirmation of the acceptance of our order.23. 接受订单 Accepting anOrderWe confirm our acceptance to your order ① ( 订单编号 ) you emailedus ② ( 对方邮件发送时间 ) for ③ ( 订购产品名称 ). We welcome you as one of ourcustomers.We are pleased to send you in the attached file the SalesConfirmation ④(销售确认书编号 ) for your e-signature. Please cosign it and return it to us forour file.And please open your L/C ⑤ ( 开证时间 ). Shipment will be made upon ourreceipt ofyour L/C.Your cooperation is highly appreciated. We assure you of ⑥ ( 我方承诺 ) andlookforward to receiving ⑦ ( 期盼对方继续订购 ) from you.24. 拒绝订单 Declining anOrderWe acknowledge receipt of yourorder ① ( 订单编号 ) you emailed us ② ( 对方邮件发送时间 ) for ③ ( 订购产品名称 ), but regret to tell you that we are unable totake yourorder as ④ ( 无法供货原因 ).⑤( 无法供货的原因 ).We are indeed sorry for being unabletotake your order. Wesincerely hope that youwill understand our situation and keep business relations with us in the future.25. 下续订单 Placing a Repeat OrderWe are pleased to inform you that the ① ( 产品名称 ) we ordered from you lasttimeis very suitable for our market. Lastshipment of② ( 产品名称 ) sells well here. As we believe there is still a greatdemand for ③ ( 产品名称 ) in our market, we areplacing with you a repeat order ④ ( 续订单编号 ) in the attached file for thesamekinds and the same quantity of the said products at the same price and on the sametrade terms as we did last time, provided⑤( 续订单特别要求 ).Wehope you will ⑥( 希望对方所做之事 ).We expect you to confirm our repeat order as soon as possible.26. 推荐替代品Offering a Substitute ProductWeare pleased to learn from your email ① ( 对方发送邮件日期) that you intend to placewith us an order for ② ( 欲订产品名称),but we regret to tell you that this model is already out ofproduction.We’ d like to recommend to you our new model ③( 替代产品型号), which is even morewelcomed by ④( 受谁欢迎 ). This new model is much better thantheprevious one,but the price is ⑤ ( 替代品价格低廉程度 ) lower with ⑥ ( 替代品“卖点” ). Attachedplease fin d our latest catalogue and export pric e list so that you can know more about our new model or you can visit our web site ：⑦ ( 公司网站 ) to get more information you need. We expect you to place a trial order with us. 27. 接受替代品 Accepting a Substitute ProductThank you very much for your recommendation. As this model is new to our market,we ’ d like to place a trial order withyou for ① ( 替代品名称及数量 ), if you allowus ② ( 优惠种类及优惠额 ). Attached please find our Purchase Order ③ ( 采购订单编号 ).We will open an ④ ( 开立何种信用证 ) in your favor for the total value asstated in this order as soon as we get your confirmation. It is for keeping our long term trade relationship that we decide to place this trial order. We hope you will ⑤( 希望 对方所做之事 ) concerning thistransaction.We look forward to your positive reply. 28. 拒绝替代品 Declining a SubstituteProductWe have received your email recommending us the ① ( 替代品名称及数量 ) for lack of ②( 原欲购产品名称 ) we requested, but we are very sorry to say that we can ’ t accept③( 替代品名称 ). ④ ( 拒绝替代品的原因 ). ⑤ ( 我方提出的解决办法 ). If you fail todeliver ⑥ ( 原欲购产品名称及数量 ) on time, you have to pay us liquidateddamages, that is, a ⑦ ( 赔偿额度 ) of the total value of the delayed goods, for ⑧ ( 延误期限 ). We hope you will give us a favorable reply as soon as possible.29.涨价通知 Notice for Price IncreaseWe formally inform you that the price of① ( 涨价产品名称 ) has increased by② ( 价格上涨幅度 ) mainly owing to ③ ( 涨价原因 ).④( 对涨价原因做具体解释 ). We can ’ t but increase our export price by⑤ ( 价格上涨30. 回复涨价通知幅度 ). In fact, many companies have increased their price tothat extent. However,for ⑥ ( 提供原价的原因 ), we offer you the original price for your ⑦( 最近的一次订单时间或订单编号) order.From⑧ ( 涨价起始时间 ) , the price will goup by ⑨( 价格上涨幅度 ).We hope youwill ⑩ ( 希望对方所做之事 ).Reply to the Price Increase NoticeThank you for informing us the ① ( 涨价幅度 ) increase in the price of名称 ) due to ③ ( 涨价原因 ).To tell you the truth, we have predicted the increase in the price of 品名称 ), but we didn ’ t expect the rise to be so high as ⑤ ( 涨价幅度).② ( 涨价产品④( 涨价产We thank youfor keeping the original price for our ⑥ ( 最近的一次订单). Would you reconsider ourlater orders at the price of ⑦ ( 略低于卖方涨价幅度的价格 )?Reconsider the price of the products and we ’ ll ⑧( 我方将做之事 ).Chapter 4 付款31. 询问付款方式Asking about Payment TermsWe are in receipt of your bid yesterday for ① ( 对方递盘主要内容).However, youdidn ’ t mention specific payment terms.We’ d like to tell you that we only accept payment by ② ( 信用证种类).Generally speaking, ③ ( 付款方式 )is considered to be a reliable and safe method ofpayment in international trade. It protects the rights and interests ofboth of us. It is ourusual case accept ④( 信用证种类 ) when we do business internationally. We wonder whether you accept this kind of payment.Thank you in advance for your prompt reply.32. 接受付款方式Accepting Payment TermsWe thank you for your email telling us about the payment terms, which we forgot to mention in ① ( 我方信函种类).We accept the payment terms you have offered, that is, we’ ll make payment by ② ( 我方接受的信用证种类 ).It is true that ③ ( 付款方式 ) is the safest way of payment and④( 信用证种类 )is more favorable to you. Though it will add to our cost, we ’ ll doas you have asked us to. As we need to put a deposit in the bank amounting to thecost of the import, we need ⑤( 所需时间 )to arrange all the issues concerning theopening of ⑥ ( 信用证种类 ).We’ ll let you know once we have ⑦ ( 信用证种类 )opened.33. 要求修改信用证Request for Amendment to L/CMany thanks for sendingus your L/C ① ( 信用证编号 )issuedby ②( 开证行名称 ).However,on checking its clauses we found with regret that your Letterof Credit hasseveralmistakes. You are kindly requested to amend the above L/C as follows:③( 信用证需修改之处 ).As soon as we confirm the above amendment, we shall proceed with ④( 我方立即着手办理事宜 )at once.A prompt reply will greatly oblige us.34. 信用证修改Amendment to L/CThanks for the email asking us to make amendment to our L/C. As requested, theamendment to our L/C①( 信用证编号) has been made as follows:②( 对信用证的具体修改内容 ).Shortly after receiving your email,we checked the details and found ③( 信用证错误数量 ) in our L/C. Weare really sorry ④( 致歉原因 ).We have now instructed our bank ⑤( 开证行名称 ) to make the amendment. The amendment advice will reach you soon. Please try your utmost to ⑥ ( 催促对方办理事宜 )once you confirm our amendment. We expect to receive the first shipment at the date stated in the contract. 35. 付款通知 Payment NoticeAs agreed, we are drawing on you for the valueof ① ( 货物名称 ).The payment inarrears amountto ②( 对方应付款额 ).To simplify the issues, wewill ③( 我方为简化过程所采 取的措施 ). Please protect our draft onpresentation.We shall appreciate your cooperation. 36. 收到付款通知 Receipt of Payment NoticeWeare in receipt of youremail about payment notice of ① ( 对方发送邮件时间 )contentsof which have had our due perusal. In view of ② ( 说明原因 ),we will ③ ( 我方立即办理事宜 )immediately.Supplementary to this email, we wish to saythat the amount ④( 货 款金额 )has already been ⑤ ( 货款处理情况 ).Please accord this matter your close attention. If you haven ’ treceived thepayment of the goods, please keep us advised as far in advance as possible.37. 催促付款（初次） Urging Payment (First Notice)As required in the contract, whic h was settled by careful discussion of both parties, we wish to call your attention to the fact that we have got ① ( 已备货物 ) ready for some time.However, up till now, we haven ’ t had any news concerningyou r payment. Therefore, we kindly ask you to send us the payment as scheduled, so that we can execute your order ② ( 订单编号 ) within the contracttime.We hope that youwill ③( 亟待对方解决事宜 )as soon aspossible.38. 催促付款（最后通告）Urging Payment (Last Notice)We wonder whether you have received our emails, asking you to send us payment foryourorder ① ( 订单编号 ).In spite of our repeated reminders, the payment still remains unsettled. We haveemailed you asking for the speeding up of the payment over and over again. Franklyspeaking , wehavegot alittle bit uneasy at no arrival ofyourpayment.Itisyourresponsibil ity to paytheproductsin due time. Should youhave financialdifficulties, please let us know. This will be the last time for us to remind youthat if you fail to send us payment by ② ( 付款最后期限 ),you will haveto③( 未付款所导致的后果 ) accordingly.Please arrange payment as soon as possible so as to continue our cooperation.39. 索取发票Asking for InvoiceWe are pleased to have received your high quality products on schedule. ①( 对收到的产品进行评论 ).We further know your goodreputation, so we expect tocontinueoursmoothcooperation.The only thing, however, we are feeling a little worried about is that we havereceived all the documents except the invoice. As a rule, we require commercialinvoice in ② ( 发票复印数量 ). Please write our company name ③( 公司名称 ) as thebuyerwith the amount of ④ ( 发票面额 ). Our order numberis ⑤ ( 订单编号 ).Since it isimportant, please post them to us with the originalinvoice ⑥ ( 邮寄方式 ).Thanks in advance for your immediateattention.40. 寄送发票Sending InvoiceThanks for telling us the issues concerning the invoice of your order ① ( 订单编号).We have noted your instructions about the invoice and, as requested, have postedyou the ② ( 所寄票据 ) in ③ ( 复印数量 ),together with the original one, by ④( 快递公司名称 ) ，⑤ ( 邮寄时间 ).The number of the mail by ⑥ ( 快递公司名称 ) is: ⑦ ( 快递邮件编号 ).They will contact you by your mobile phone. We have sent you an e-copy inthe attached file for your advance look. Welook forward to our further cooperationin the future.Please acknowledge receipt of the invoice we sent you ⑧ ( 邮寄时间 ) once you getit.Chapter 5 包装和交货41. 包装要求Packaging RequirementsWe appreciate your email askingabout① ( 对方邮件询问内容 ).As our products are easily damaged, itisquite necessary topay special attentiont packagin Als please ② ( 对方需特别注意的事speaking, ouo g. o 项 ).Frankly r packaging requirements are quite strict. The details are writtenin our packinginstruction, which is attached.However, I ’ d liketoemphasize the following fourpoints ：1. The packaging must be strong enough to withstand ③ ( 货物所能承受的内容 ).2 . The products are to be wrapped in...before beingpacked in ④ ( 包装方式 ).3. The most important thing is to protect the goods ⑤ ( 货物需避免的因素 ).4 . Any loss in transit is to be compensated pany.We believe you will give special caretothepackagingto avoid any possibledamage.42. 回复包装要求 Reply to Packaging RequirementsHaving received your email of ① ( 对方邮件主题 ),weimmediately passed youropinions on packing toour ② ( 与包装问题直接相关的人 ).Recently, they have made anumber of improvements in packaging. We will also take effective measures to satisfy your packaging requirement. We haveprepared ③ ( 已备的包装 )so as to protect the goodsagainst ④（可能遭受的 损失） .And also,we give special care to the problem of ⑤ ( 需特别注意的事项 ).In sum, we will reinforce packin g in order to minimize the extent of any damage to the good sin transit.If you have any questions, please email me or call me.43. 装运时间 Time of ShipmentWe are pleased to inform you thatwe haveshipped① ( 货物批次 ) for yourorder ②( 订 单编号 ).Since your order is a large one, the goods are to beshipped in ③ ( 货物批数 ) of ④( 每批货物数量 ) with separate bills of lading according to oursalescontract. The first shipme nt has already been loaded on board s.s “⑤” ( 货轮名称 ),whichis sailing for yourport ⑥ ( 目的港名称 ) ，⑦ ( 货轮启航时间 ) from ⑧ ( 装货港名称 ).We believethatthe goods will reach you in time to meet the needs of your market and that they will prove to be satisfactory to your customers. Please let us know the moment you have received the goods.44. 回复装运通知 Reply to Time of Shipment Many thanks for your email telling us about① ( 货物批次 )for our order ②( 订单编号).We really appreciate your timely arrangement.The punctual shipment will help us deal with other corresponding issues smoothly. We expect the goods to reach us in time so that we will be able to put them to marke tat a time ③( 何种情形下 ).Thank you for your efforts and true cooperation.And weexpect you to get the ④ ( 货物另一批次 ) ready for shipment concerning ourorder ⑤( 订 单编号 ).。
12种外贸英语函电范文
12种外贸英语函电范文导语:外贸行业总要写一些外贸函电，以下是人才小网搜集整理的外贸函电范文，欢迎阅读!1. 主动联系采购商Dear Sirs: May 1, 2001Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure.Yours faithfully2. 提出询价Dear Sirs: Jun.1, 2001We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon..Truly3. 迅速提供报价Gentlemen: June 4, 2001Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you.4. 如何讨价还价Gentlemen: June 8, 2001We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon.Yours truly5 同意进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down.Sincerely6 拒绝进口商的还价Dear Sirs: June 12, 2001Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer.Truly7 正式提出订单Gentlemen: June 15, 2001We have discussed your offer of 5% and accept it on theterms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly8 确认订单Gentlemen: June 20, 2001Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times.Sincerely9 请求开立信用证Gentlemen: June 18, 2001Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested.Sincerely10 通知已开立信用证Dear Sirs: June 24, 2001Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed.Sincerely11 请求信用证延期Gentlemen： Sep. 1, 2001We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.Sincerely12 同意更改信用证Gentlemen: Sept. 5, 2001We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development.Sincerely。
外贸函电开发信范文
外贸函电开发信范文
开发信的撰写可以根据具体情况进行适当调整，以下是一个外贸函电开发信的范文，供您参考：
尊敬的[客户姓名/公司名称]：
您好！
我是[您的名字/公司名称]，来自[中国/其他国家]。
我们专注于[产品类型]的制造和出口，产品涵盖了[具体产品范围]。
我们非常希望能够与贵公司建立长期稳定的业务关系。
为了更好地了解贵公司的需求，我们特此致函，希望能够向您介绍我们的产品和服务，并探讨可能的合作机会。
我们的产品具有以下特点和优势：
1. [产品特点1]
2. [产品特点2]
3. [产品特点3]
同时，我们还可以根据客户的需求定制产品，并提供优质的
售后服务。
我们非常期待与贵公司的合作，相信我们的产品和服务一定能够满足您的需求。
如果您对我们的产品感兴趣，请回复此邮件，我们将尽快为您提供更详细的产品资料和报价。
感谢您抽出宝贵时间阅读我们的邮件，期待您的回复。
此致
敬礼！
[您的名字/公司名称]
[职位]
[联系电话]
[电子邮箱]
[公司网址]
[时间]。
外贸函电常用范文包装(4篇)
外贸函电常用范文包装(4篇)外贸函电常用范文包装第1篇询盘并邀请访问we had your enclosed drawings of 5 types of machines in your letter feb. 2, . would you please inform us by return of the price, discounts, terms of payment and the time when you can deliver them. if your quotations are suitable and the quality proves good, we’ll be pleased to invite your representative over for detailed discussion.我方收到贵方2月2日函及随函所附有关5种机械的图纸。
请函报有关机械的价格、折扣、付款方式及最早的交货时间。
假如报价合理并能证明质量优秀，我方将邀请贵方的代表过来详谈。
如何索要产品名目we get your name and address from your local chamber of are an importer of plastic products and we would appreciate it if you would send us your catalogue in the new year.我方从贵公司的商会获知你们的名称与地址。
本公司经营塑料制品的进口业务，盼望能够得到贵公司明年的产品名目。
按产品图片询盘in your letter of december 3, 2000, we got your enclosed price list and catalogue, we found that one of your goods is to our satisfaction, so weare now post its picture back to you. would you please inform us in detail its price, terms of payment and terms of shipment. we hope you would quote us the most reasonable price. as we have a large population here, if the goods are sold well, we are sure to place regular orders with you. 收到贵方月3日函及所附价目单和产品名目。
外贸函电实用模板大全
目录Chapter 1 建立贸易关系1. 请求建立贸易关系 Request for Establishing Business Relations2. 回复请求建立业务关系 Reply to the Request for Establishing Business Relations3. 索取产品资料 Request for Product Literature4. 回复索取产品资料 Reply to the Request for Product Literature5. 邀请会面 Invitation to the Business Appointment6. 接受会面邀请 Accepting the Invitation to the Business Appointment7. 谢绝会面邀请 Declining the Invitation to the Business Appointment8. 要求更改会面时间及地点Request for Changing the Time & Place of the MeetingChapter 2 推销9. 向特定客户推销 Sales Letter to Specific Customers10. 向不特定客户推销 Sales Circular to Non-Specific Customers11. 寄信给老客户 Sales Letter to Old Customers12. 寄信给新客户 Sales Letter to New Customers13. 推销新产品 Sales Letter for Promotion of New Products14. 推销劳务 Sales Letter for Promotion of Labor ServicesChapter 3 询盘和订货15. 一般询盘 General Inquiry16. 回复一般询盘 Reply to the General Inquiry17. 具体询盘 Specific Inquiry18. 报虚盘 Making a Non-Firm Offer19. 报实盘 Making a Firm Offer20. 买方还盘 Making a Counter Offer21. 卖方返还盘 Making a Counter-Counter Offer22. 下订单 Placing an Order23. 接受订单 Accepting an Order24. 拒绝订单 Declining an Order25. 下续订单 Placing a Repeat Order26. 推荐替代品 Offering a Substitute Product27. 接受替代品 Accepting a Substitute Product28. 拒绝替代品 Declining a Substitute Product29. 涨价通知 Notice for Price Increase30. 回复涨价通知 Reply to the Price Increase NoticeChapter4 付款31. 询问付款方式 Asking about Payment Terms32. 接受付款方式 Accepting Payment Terms33. 要求修改信用证 Request for Amendment to L/C34. 信用证修改 Amendment to L/C35. 付款通知 Payment Notice36. 收到付款通知 Receipt of Payment Notice37. 催促付款（初次）Urging Payment (First Notice)38. 催促付款（最后通告）Urging Payment (Last Notice)39. 索取发票 Asking for Invoice40. 寄送发票 Sending InvoiceChapter 5 包装和交货41. 包装要求 Packaging Requirements42. 回复包装要求 Reply to Packaging Requirements43. 装运时间 Time of Shipment44. 回复装运通知 Reply to Time of Shipment45. 催促装运 Urging Shipment46. 回复催促装运 Reply to Urging Shipment47. 出货通知 Shipment Advice48. 货物抵达通知 Goods Arrival NoticeChapter 6 投诉和致歉49. 投诉货物未寄达 Complaint about Goods Arrival Failure50. 对货物未寄达致歉 Apology for Goods Arrival Failure51. 出货延迟 Late Delivery52. 对出货延迟致歉 Apology for Late Delivery53. 投诉货物质量 Complaint about Poor Quality of Goods54. 对货物质量不佳致歉 Apology for Poor Quality of Goods55. 投诉货物数量 Complaint about Wrong Quantity of Goods56. 为数量错误致歉 Apology for Wrong Quantity of Goods57. 投诉发货出错 Complaint about Receiving Wrong Goods58. 为发货有误致歉 Apology for Sending Wrong Goods59. 抱怨包装不良 Complaint about Poor Packaging60. 为包装不良致歉 Apology for Poor Packaging61. 付款出错 Payment Error62. 为付款出错致歉 Apology for Payment Error63. 对服务的不满 Service Dissatisfaction64. 对服务不满致歉 Apology for Customer Service DissatisfactionChapter 7 商务交往65. 请求筹备出差 Request for Preparing for a Business Trip66. 回复请求筹备出差 Reply to the Request for preparing for a Business Trip67. 确认预定行程 Confirming Itinerary Reservation68. 出差后的感谢 Thanks for a Business Trip69. 活动通知 Activity Notice70. 集会通知 Gathering Notice71. 邀请担任演讲者 Inviting Speaker72. 回复演讲邀请 Reply to the Invitation for Speaker73. 展销会通知 Trade Fair Notice74. 回复邀请 Reply to the Trade Fair Invitation75. 请求帮忙做问卷调查 Request for Filling Out Questionnaire76. 请求转载许可 Request for Reproduction PermissionChapter 8 公司人事77. 人事查询 Personnel Enquiry78. 找寻人才 Looking for Qualified Personnel79. 晋升公告 Promotion Announcement80. 调动通知 Transfer Notice81. 褒奖员工 Complimenting EmployeesChapter 9 公司内部82. 会议通知 Meeting Notice83. 例行报告 Routine Report84. 问题报告 Problem Report85. 提案 Proposal86. 回复提案 Reply to Proposal87. 说服对方 Convincing the Other Side88. 给予指示 Giving Instructions89. 新产品说明 New Product DescriptionChapter 10 社交信函90. 邀请与约见函 Invitation and Appointment Letter91. 回复邀请 Reply to Invitation92. 祝贺函 Letter of Congratulation93. 慰问函 Letter of Sympathy94. 感谢函 Letter of Thanks95. 道歉函 Letter of Apology96. 通知函 Letter of Advice97. 鼓励函 Letter of Encouragement98. 探病函 Letter of Consoling the Sick99. 吊唁函 Letter of Condolence100. 节日问候 Seasons GreetingChapter 1 建立贸易关系1. 请求建立贸易关系 Request for Establishing Business RelationsWe have learned from ①(信息来源) that you are ②(公司性质) in ③(国名或地域名). We are glad that you are interested in ④(产品名称). So, we are willing to establish business relations with you. Attached please find ⑤(附件内容).We are ⑥(公司性质). We export ⑦(出口产品名称) to ⑧(出口产品目的地). If ⑨(对方条件)，we ⑩(期待事宜).We look forward to receiving your inquiry at an early date.2. 回复请求建立贸易关系 Reply to the Request for Establishing Business RelationsThanks for your email to enter into business relations with us in ①(经营范围). We have read your ②(邮件附件内容).As you know, we are ③(重述本公司身份). We have a large ④(需求量大的产品名称) market here, so we are seeking new partners. If possible, we’d like to be ⑤(我方角色) in ⑥(国名或地域名).Should ⑦(对方提供的优惠), we’ll ⑧(订单种类).We look forward to your favorable reply.3. 索取资料 Request for Product LiteratureWe learn from ①(信息来源) that you are ②(供货商身份). We ③(关注产品途径) and became much interested in your ④(产品名称).We are ⑤(我方公司身份). As we are interested in doing business with you, we would like you to send us ⑥(邮寄方式) the detailed information about ⑦(欲购产品名称) to ⑧(邮寄地址). The demand for ⑨(产品类型) in our market is really great.Your immediate attention is highly appreciated.4. 回复索取产品资料 Reply to the Request for Product LiteratureWe are so glad that you are interested in ①(产品名称). Attached are ②(附件内容). As you requested in your email, we sent you our ③(索取资料) by ④(邮寄方式), which will tell you everything about our ⑤(产品名称).Although established in ⑥(公司成立时间), we are developing very fast. We pay great attention to ⑦(特别关注之处). We have introduced advanced production equipment from ⑧(国名或地域名). We now export our products to ⑨(出口产品目的地). ⑩(产品畅销国国名或地名) is our largest market. ○11 (某一特定产品系列) is a bestseller. We look forward to your trial order.5. 邀请会面 Invitation to the Business AppointmentI’d like to invite you for a meeting with ①(我公司会面人职务和姓名) if you feel convenient.As ②(会议名称) will be held in ③(会议地点) from ④(会议起始日) to ⑤(会议结束日), we think you ⑥(对方可能采取的行动). If you come, we would like to invite you for a meeting with ⑦(我公司会面人)at ⑧(会面地点), on ⑨(双方会面日) to discuss11 (我公司会面人) wishes to have an opportunity for a ⑩(双方会面商讨事宜). ○meeting with you.We look forward to receiving a positive reply from you.6. 接受邀请会面 Accepting the Invitation to the Business AppointmentI’m glad that you will arrange a meeting between ①(对方会面人职务和姓名) and me on the day before the opening of ②(会议名称) to ③(会面事宜).As a matter of fact, we had had the intention to meet ④(对方会面人职务) during ⑤(会议名称) before we got your email. We cherish the opportunity ⑥(我方珍惜之事), and are pleased to have a chance to ⑦(有机会之事).We look forward to seeing you in Dongguan.7. 谢绝会面邀请 Declining the Invitation to the Business AppointmentThank you for your email of ①(对方邮件发送日), inviting me to have a meeting with ②(对方会面人职位) on ③(对方建议的会面日) before the opening of ④(会议名称) at ⑤(会面地点).I’m sorry to say that we are unable to go to ⑥(会议名称), when we ⑦(拒绝会面原因). That’s why I can’t go and meet ⑧(对方会面人职位).We hope that you will understand our situation. We wish to meet sometime in the near future to ⑨(会面目的).8. 要求更改会面时间及地点 Request for Changing the Time & Place of the MeetingThank you for your email of ①(对方邮件发送日), inviting me to have a meeting with ②(对方会面人职位) on ③(对方建议的会面日) before the opening of ④(会议名称) at ⑤(会面地点).We’d like to have the meeting on ⑥(我方提出的会面时间) at ⑦(我方提出的会面地点). It will be much more convenient to us if you agree to the date and place we have suggested.Your favorable reply would be highly appreciated.Chapter 2 推销9. 向特定客户推销 Sales Letter to Specific CustomersI would like to tell you that we have got the ①(产品名称) you inquired about ②(对方询盘时间). Attached are ③(附件名称), which will give you all details for placing an order.④(产品名称) we’ve got are ⑤(产品优势). They are really ⑥(欲推销产品引以为傲之处). They are at least as good as, if not better than, ⑦(与同类产品一样好), butprices are ⑧(价格情况).We expect your feedback before the end of this month.10. 向不特定客户推销 Sales Circular to Non-Specific CustomersWe are willing to seek partners for ①(出口产品类型).We are ②(我公司注册地点)，specializing all kinds of ③(产品种类). They are bestsellers both at home and abroad. We’ve now made some researches on ④(新研制产品名称), which we are able to provide regularly.If you are interested, please contact me at ⑤(电话联系方式). For more related information, you can ⑥(获知信息途径). Maybe we will make arrangements for a meeting to discuss details concerning ⑦(商讨事宜).11. 寄信给老客户 Sales Letter to Old CustomersIt’s been ①(有业务往来持续时间) since we executed your last order. Recently, we got in large quantities of ②(新产品名称). Attached please find ③(附件名称). I’d like to inform you that, we are ④(优惠措施) on certain items, including ⑤(对方感兴趣产品名称). Would you have a look at the attached catalogue? If you wish to order large quantities, ⑥(联系方式) me. We will try to work out terms and conditions to our mutual benefit.We look forward to our continued mutually-profitable business relationship. We expect ⑦(期待事宜).12. 寄信给新客户 Sales Letter to New CustomersWe are glad to learn, from ①(信息来源), that you are interested in ②(产品名称).We ③(经营情况). Attached please find ④(附件名称).⑤(欲知详细信息), please ⑥(查询方式).We look forward to your trial order and assure you of our prompt attention.13. 推销新产品 Sales Letter for Promotion of New ProductsWe’re pleased to inform you that, with years of research, we’ve introduced our new products ①(产品名称) to market. Much to our delight, they enjoy great popularity. As we guess you might be interested, we’ve sent you ②(邮寄方式) ③(邮寄样品种类及数量) for your trial use. A trial use will convince you of their extraordinary functioning. For more information, please ④(查看信息途径). Attached please find ⑤(附件名称). We hope you’ll take this opportunity to ⑥(为双方利益起见). If you consider placing an order, we’ll grant you ⑦(优惠幅度).14. 推销劳务 Sales Letter for Promotion of Labor ServicesWe’re pleased to learn, from ①(信息来源),that you are in need of ②(某种职业工作人员). We advertised your job vacancies and attracted ③(申请人数) applicants, from whom we have chosen ④(人数) for your consideration. Attached are ⑤(附件名称).The candidates we have chosen are ⑥(身份). They all have ⑦(工作经历持续时间) experience, in a ⑧(工作单位). We have interviewed them with satisfactory results and offered them ⑨(提供事宜) as required.They are looking forward to your phone interviews. Contact us if ⑩(所需帮助事宜). We hope to have more cooperation in the future.Chapter3 询盘和订货15. 一般询盘 General InquiryWe are very much interested in importing ①(产品名称) from you since you are ②(对方身份). We would be grateful if you could let us have detailed information about ③(产品名称) and send us samples of your complete product range as well.We have been ④(我方身份) for ⑤(公司历史年限) and have ⑥(销售渠道). We are in great need of ⑦(产品名称) in our production. Our credit standing has been AAA rated since ⑧(起始年).If business terms are satisfactory, we’ll place regular orders with you.16. 回复一般询盘 Reply to the General InquiryWe are glad to learn that you are interested in our ①(产品名称). Attached please find ②(附件信息). As you requested, we have sent you samples of our complete range ③(邮寄方式).We are one of the ④(公司性质), specializing in ⑤(经营范围). All our products are manufactured ⑥(产品优势). We ⑦(公司优势). We will allow a ⑧(折扣幅度) discount for your orders. For ⑨(欲知信息), please ⑩(获知信息途径).We look forward to your trial order.17. 具体询盘 Specific InquiryWe are ①(公司性质). We have obtained your name and address from ②(信息来源) and we are very interested in ③(产品名称).We’d like to have an ④(产品数量) quotation of the said products, ⑤(价格术语).We’d like you to tell us about ⑥(其他欲知事项). If ⑦(下订单前提条件), we will place an order with you.We would await your reply.18. 报虚盘 Making a Non-Firm OfferWe thank you for your inquiry ①(对方询盘日)，asking for ②(欲购产品数量) quotation of ③(欲购产品名称) made in ④(产品原产地). We are pleased to offer as follows: ⑤(报盘详细内容).The above offer is subject to our final confirmation. If you think our offer meets your requirements, please let us know at an early date. We would be glad to offer any additional information you need.19. 报实盘 Making a Firm OfferThank you for your inquiry of ①(对方询盘日), asking for an ②(欲购产品数量) quotation of our ③(欲购产品名称). We are pleased to offer as follows: ④(报盘详细内容).The above offer is firm until ⑤(报价有效期限). If you think our offer is satisfactory, please let us know before ⑥(订单有效期限). You can be assured of our best service.20. 买方还盘 Making a Counter Offe rWe thank you for your email of ①(对方邮件发送日期), offering us ②(我方欲购产品名称及数量) made in ③(产品原产地) at ④(卖方报价).We regret to inform you that we can’t accept your offer as ⑤(还盘原因). For ⑥(继续保持合作的原因), we counter offer as follows, subject to your reply reaching us ⑦(有效期限): ⑧(我方还盘价). We are satisfied with other terms in your offer. We look forward to your favorable reply..21. 卖方返还盘 Making a Counter-Counter OfferReferring to your counter offer of ①(对方还盘邮件发送日期), asking for a cut down of the price from ②(我方报盘价) to ③(对方还盘价), we regret to tell you that it is difficult for us to accept your counter offer.The price we set in our offer is carefully calculated. As a matter of fact, we have had considerable business with many customers at ④(价格描述).Our ⑤(我方产品种类) sell well in their markets. As you know, our products are far superior in quality to ⑥(同类产品名称) provided by any other suppliers in the world. For long lasting trade relations between us, however, we decide to allow you ⑦(让利种类) if your order ⑧(订单价值).If you think our proposal acceptable, please place an order on or before May 31st.22. 下订单 Placing an OrderThank you for your timely reply of ①(对方邮件发送日期) to our inquiry about the ②(欲购产品名称). We are very satisfied with the trade terms you offer. The prices are acceptable. Therefore, we now email you our purchase order ③(订单编号) in theattached file.We will open ④(信用证种类) in your favor as soon as possible through ⑤(开户行), for the total value of ⑥(总价值) as stated in this order. Please inform us of the shipping date at least ⑦(提前通知装船天数) in advance after you receive our L/C. We look forward to your confirmation of the acceptance of our order.23. 接受订单 Accepting an OrderWe confirm our acceptance to your order ①(订单编号) you emailed us ②(对方邮件发送时间) for ③(订购产品名称). We welcome you as one of our customers.We are pleased to send you in the attached file the Sales Confirmation ④(销售确认书编号) for your e-signature. Please cosign it and return it to us for our file. And please open your L/C ⑤(开证时间). Shipment will be made upon our receipt of your L/C.Your cooperation is highly appreciated. We assure you of ⑥(我方承诺) and look forward to receiving ⑦(期盼对方继续订购) from you.24. 拒绝订单 Declining an OrderWe acknowledge receipt of your order ①(订单编号) you emailed us ②(对方邮件发送时间) for ③(订购产品名称), but regret to tell you that we are unable to take your order as ④(无法供货原因).⑤(无法供货的原因).We are indeed sorry for being unable to take your order. We sincerely hope that you will understand our situation and keep business relations with us in the future.25. 下续订单 Placing a Repeat OrderWe are pleased to inform you that the ①(产品名称) we ordered from you last time is very suitable for our market. Last shipment of ②(产品名称) sells well here. As we believe there is still a great demand for ③(产品名称) in our market, we are placing with you a repeat order ④(续订单编号) in the attached file for the same kinds and the same quantity of the said products at the same price and on the same trade terms as we did last time, provided ⑤(续订单特别要求). We hope you will ⑥(希望对方所做之事).We expect you to confirm our repeat order as soon as possible.26. 推荐替代品 Offering a Substitute ProductWe are pleased to learn from your email ①(对方发送邮件日期) that you intend to place with us an order for ②(欲订产品名称),but we regret to tell you that this model is already out ofproduction.We’d like to recommend to you our new model ③(替代产品型号), which is even morewelcomed by ④(受谁欢迎). This new model is much better than the previous one, but the price is ⑤(替代品价格低廉程度) lower with ⑥(替代品“卖点”). Attached please find our latest catalogue and export price list so that you can know more about our new model or you can visit our web site：⑦(公司网站) to get more information you need.We expect you to place a trial order with us.27. 接受替代品 Accepting a Substitute ProductThank you very much for your recommendation. As this model is new to our market, we’d like to place a trial order with you for ①(替代品名称及数量), if you allow us ②(优惠种类及优惠额). Attached please find our Purchase Order ③(采购订单编号). We will open an ④(开立何种信用证) in your favor for the total value as stated in this order as soon as we get your confirmation. It is for keeping our long term trade relationship that we decide to place this trial order. We hope you will ⑤(希望对方所做之事) concerning this transaction.We look forward to your positive reply.28. 拒绝替代品 Declining a Substitute ProductWe have received your email recommending us the ①(替代品名称及数量) for lack of②(原欲购产品名称) we requested, but we are very sorry to say that we can’t accept③(替代品名称). ④(拒绝替代品的原因). ⑤(我方提出的解决办法). If you fail to deliver ⑥(原欲购产品名称及数量) on time, you have to pay us liquidated damages, that is, a ⑦(赔偿额度) of the total value of the delayed goods, for ⑧(延误期限). We hope you will give us a favorable reply as soon as possible.29. 涨价通知 Notice for Price IncreaseWe formally inform you that the price of ①(涨价产品名称) has increased by ②(价格上涨幅度) mainly owing to ③(涨价原因).④(对涨价原因做具体解释). We can’t but increase our export price by ⑤(价格上涨幅度). In fact, many companies have increased their price to that extent. However, for ⑥(提供原价的原因), we offer you the original price for your ⑦(最近的一次订单时间或订单编号) order. From⑧(涨价起始时间) , the price will go up by ⑨(价格上涨幅度).We hope you will ⑩(希望对方所做之事).30. 回复涨价通知 Reply to the Price Increase NoticeThank you for informing us the ①(涨价幅度) increase in the price of ②(涨价产品名称) due to ③(涨价原因).To tell you the truth, we have predicted the increase in the price of ④(涨价产品名称), but we didn’t expect the rise to be so high as ⑤(涨价幅度). We thank youfor keeping the original price for our ⑥(最近的一次订单). Would you reconsider our later orders at the price of ⑦(略低于卖方涨价幅度的价格)?Reconsider the price of the products and we’ll ⑧(我方将做之事).Chapter 4 付款31. 询问付款方式 Asking about Payment TermsWe are in receipt of your bid yesterday for ①(对方递盘主要内容).However, you didn’t mention specific payment terms.We’d like to tell you that we only accept payment by ②(信用证种类).Generally speaking,③(付款方式)is considered to be a reliable and safe method of payment in international trade. It protects the rights and interests of both of us. It is our usual case accept ④(信用证种类) when we do business internationally. We wonder whether you accept this kind of payment.Thank you in advance for your prompt reply.32. 接受付款方式 Accepting Payment TermsWe thank you for your email telling us about the payment terms, which we forgot to mention in ①(我方信函种类).We accept the payment terms you have offered, that is, we’ll make payment by ②(我方接受的信用证种类).It is true that ③(付款方式) is the safest way of payment and ④(信用证种类)is more favorable to you. Though it will add to our cost, we’ll do as you have asked us to. As we need to put a deposit in the bank amounting to the cost of the import, we need ⑤(所需时间)to arrange all the issues concerning the opening of ⑥(信用证种类).We’ll let you know once we have ⑦(信用证种类)opened.33. 要求修改信用证 Request for Amendment to L/CMany thanks for sending us your L/C ①(信用证编号) issued by ②(开证行名称).However, on checking its clauses we found with regret that your Letter of Credit has several mistakes. You are kindly requested to amend the above L/C as follows:③(信用证需修改之处).As soon as we confirm the above amendment, we shall proceed with ④(我方立即着手办理事宜)at once.A prompt reply will greatly oblige us.34. 信用证修改 Amendment to L/CThanks for the email asking us to make amendment to our L/C. As requested, theamendment to our L/C ①(信用证编号) has been made as follows:②(对信用证的具体修改内容).Shortly after receiving your email, we checked the details and found ③(信用证错误数量) in our L/C. We are really sorry ④(致歉原因).We have now instructed our bank ⑤(开证行名称) to make the amendment. The amendment advice will reach you soon. Please try your utmost to ⑥ (催促对方办理事宜)once you confirm our amendment. We expect to receive the first shipment at the date stated in the contract.35. 付款通知 Payment NoticeAs agreed, we are drawing on you for the value of ①(货物名称).The payment in arrears amount to ②(对方应付款额).To simplify the issues, we will ③(我方为简化过程所采取的措施). Please protect our draft on presentation.We shall appreciate your cooperation.36. 收到付款通知 Receipt of Payment NoticeWe are in receipt of your email about payment notice of ①(对方发送邮件时间)contents of which have had our due perusal. In view of ②(说明原因),we will ③(我方立即办理事宜)immediately. Supplementary to this email, we wish to say that the amount ④(货款金额)has already been ⑤(货款处理情况).Please accord this matter your close attention. If you haven’t received the payment of the goods, please keep us advised as far in advance as possible.37. 催促付款（初次） Urging Payment (First Notice)As required in the contract, which was settled by careful discussion of both parties, we wish to call your attention to the fact that we have got ①(已备货物) ready for some time.However, up till now, we haven’t had any news concerning your payment. Therefore, we kindly ask you to send us the payment as scheduled, so that we can execute your order ②(订单编号) within the contract time.We hope that you will ③(亟待对方解决事宜)as soon as possible.38. 催促付款（最后通告） Urging Payment (Last Notice)We wonder whether you have received our emails, asking you to send us payment for your order ①(订单编号).In spite of our repeated reminders, the payment still remains unsettled. We have emailed you asking for the speeding up of the payment over and over again. Frankly speaking, we have got a little bit uneasy at no arrival of your payment. It is your responsibility to pay the products in due time. Should you have financial difficulties, please let us know. This will be the last time for us to remind you that if you fail to send us payment by ②(付款最后期限),you will have to ③(未付款所导致的后果) accordingly.Please arrange payment as soon as possible so as to continue our cooperation.39. 索取发票 Asking for InvoiceWe are pleased to have received your high quality products on schedule.①(对收到的产品进行评论).We further know your good reputation, so we expect to continue our smooth cooperation.The only thing, however, we are feeling a little worried about is that we have received all the documents except the invoice. As a rule, we require commercial invoice in ② (发票复印数量). Please write our company name ③(公司名称) as the buyer with the amount of ④(发票面额). Our order number is ⑤(订单编号).Since it is important, please post them to us with the original invoice ⑥(邮寄方式). Thanks in advance for your immediate attention.40. 寄送发票 Sending InvoiceThanks for telling us the issues concerning the invoice of your order ①(订单编号).We have noted your instructions about the invoice and, as requested, have posted you the ②(所寄票据) in ③(复印数量),together with the original one, by ④(快递公司名称)，⑤(邮寄时间).The number of the mail by ⑥(快递公司名称) is:⑦(快递邮件编号).They will contact you by your mobile phone. We have sent you an e-copy in the attached file for your advance look. We look forward to our further cooperation in the future.Please acknowledge receipt of the invoice we sent you ⑧ (邮寄时间) once you get it.Chapter 5 包装和交货41. 包装要求 Packaging RequirementsWe appreciate your email asking about ①(对方邮件询问内容).As our products are easily damaged, it is quite necessary to pay special attention to packaging. Also please ②(对方需特别注意的事项).Frankly speaking, our packaging requirements are quite strict. The details are written in our packing instruction, which is attached. However, I’d like to emphasize the following four points：1. The packaging must be strong enough to withstand③(货物所能承受的内容).2. The products are to be wrapped in...before being packed in④(包装方式).3. The most important thing is to protect the goods⑤(货物需避免的因素).4. Any loss in transit is to be compensated pany.We believe you will give special care to the packaging to avoid any possible damage.42. 回复包装要求 Reply to Packaging RequirementsHaving received your email of ①(对方邮件主题),we immediately passed your opinions on packing to our ②(与包装问题直接相关的人).Recently, they have made a number of improvements in packaging. We will also take effective measures to satisfy your packaging requirement.We have prepared ③(已备的包装)so as to protect the goods against④（可能遭受的损失）.And also, we give special care to the problem of ⑤(需特别注意的事项).In sum, we will reinforce packing in order to minimize the extent of any damage to the goods in transit.If you have any questions, please email me or call me.43. 装运时间 Time of ShipmentWe are pleased to inform you that we have shipped ①(货物批次) for your order ②(订单编号).Since your order is a large one, the goods are to be shipped in ③(货物批数) of ④(每批货物数量) with separate bills of lading according to our sales contract. The first shipment has already been loaded on board s.s“⑤”(货轮名称),which is sailing for your port ⑥ (目的港名称)，⑦(货轮启航时间) from ⑧(装货港名称).We believe that the goods will reach you in time to meet the needs of your market and that they will prove to be satisfactory to your customers.Please let us know the moment you have received the goods.44. 回复装运通知 Reply to Time of ShipmentMany thanks for your email telling us about ①(货物批次)for our order ②(订单编号).We really appreciate your timely arrangement.The punctual shipment will help us deal with other corresponding issues smoothly. We expect the goods to reach us in time so that we will be able to put them to market at a time ③(何种情形下).Thank you for your efforts and true cooperation. And we expect you to get the ④(货物另一批次) ready for shipment concerning our order ⑤(订单编号).As soon as we get the goods, we will email to let you know.45. 催促装运 Urging ShipmentWe regret to say that we have not heard anything from you about①(希望对方办理的事宜). As you know, our contract is for ② (合同规定的装运要求).We understand there must be some particular reasons for ③(对方未解决或未处理的事宜). However, we have the right to know detailed information. And we would like to cooperate with you to deal with this problem. Even if we did not know the reason,④(我方做出的何种让步).Please arrange the shipment as soon as possible and let us know ⑤(要对方告知的事宜).46. 回复催促装运 Reply to Urging ShipmentWe have already received your email of ①(对方邮件的日期).We feel sorry for the shipment delay, which was caused by ②(说明装运延迟的原因).It is our fault not letting you know the cause in time.In addition, because of ③(未能按时装运的另一个原因),we failed to make timely shipment. After communication with related officials, we now have settled the problem.The shipment of ④(产品名称和数量) under S/C ⑤(合同编号) will be arranged to go forth on board s.s.⑥(货船名称).The ship will sail from⑦(出货港口名称) on or about ⑧(装运时间).We will email you immediately when the ship sets off.Thanks for your understanding and cooperation.47. 出货通知 Shipment AdviceWe are pleased to inform you that we have completed the shipment of ① (产品名称) in accordance with the stipulations set forth in ② (信用证编号). The ③(货船名称) has sailed from ④ (出货港口名称) on ⑤ (出港日期).We are attaching the following copies of shipping documents for your advance look: ⑥(单据名称)⑦(票据编号).If you find any problem, please let us know as soon as possible.48. 货物抵达通知 Goods Arrival NoticeAfter ①(说明原因),the first batch has already arrived. Because of ②(具体装运安排的原因),we agree to ship the goods in ③(装运安排).We greatly appreciate it that the first batch has reached us in safety and in good condition. We expect to get ④(货物批次) by⑤(期望货物到达的日期).There is one thing we need to mention, that is, it is no matter ⑥(我方特别强调的事宜)as long as they arrive here in time as required.We look forward to ⑦(货物批次) .Chapter6 投诉和致歉49. 投诉货物未寄达 Complaint about Goods Arrival FailureFor the non-arrival of the goods, we are most reluctant to complain, but we must draw your attention to this matter.According to the contract, the goods should arrive at the port ① (港口名称) on。
外贸函电常用范文
外贸函电常用范文
我们很高兴地通知您，我们的新产品已经准备好，我们相信这些产品将会满足您的需求并为您的业务带来更多的机会。
我们特意为您提供了一份产品目录，希望您能够找到您感兴趣的产品。
我们的产品包括但不限于：服装、鞋类、箱包、家居用品、工艺品等。
我们的产品质量得到了国际认证，并且我们有专业的质量控制团队来确保每一个产品都符合最高标准。
此外，我们还提供定制服务，如果您有特殊需求，我们可以根据您的要求进行定制生产。
我们相信我们的产品和服务一定能够满足您的需求，并且我们期待与您建立长期合作关系。
我们诚挚地邀请您来参观我们的工厂，您可以亲自了解我们的生产流程和质量管理体系。
我们相信这将有助于您更好地了解我们的产品和服务，并且有助于我们建立更紧密的合作关系。
如果您对我们的产品和服务有任何疑问或者需要更多的信息，请随时与我们联系。
我们的销售团队将会竭诚为您服务，并且尽快回复您的邮件。
最后，我们再次感谢您对我们的关注和支持，我们期待与您建立长期的合作关系，并且共同发展壮大我们的业务。
祝好！
此致
敬礼
（您的名字）
（您的公司名称）
（日期）。
27种外贸函电格式
27种外贸函电格式(一)大耳朵英语 2008-02-19 09:01:30 【打印】1、请求建立商业关系Rogers Chemical Supply Co. Omaha8,Neb Gentlemen: We have obtained your name and address from Aristo Shoes, Milan , and we are writing to enquire whether you would be willing to establish business relations with us. We have been importers of shoes for many years. At present, We are interested in extending our, range and would appreciate your catalogues and your prices are competitive we would expect to transact a significant volume of business. We look forward to your early reply.Very truly yours 自米兰职权里斯托鞋类公司取得贵公司和地址，特此修函，祈能发展关系。
多年来，本公司经营鞋类进口生意，现欲扩展业务范围。
盼能惠赐商品目录和报价表。
如价格公道，本公司必大额订购。
烦请早日赐复。
此致2、回复对方建立商业关系的请求Thank your for your letter of the 16th of this month. We shall be glad to enter into business relations with your company. In compliance with your request, we are sending you, under separate cover, our latest catalogue and price list covering our export range. Payment should be made by irrevocable and confirmed letter of credit. Should you wish to place an order, please telex or fax us.本月16日收到有关商务关系的来函，不胜欣喜。
外贸函电范文模板
外贸函电范文模板
尊敬的 XX 先生/女士：
您好！
首先，我谨代表XX公司，感谢您一直以来对我们产品的关注和支持！
我们公司是一家多年来从事化学试剂及有机物生产销售的企业，我们的产品多元且安全有保证，产品质量高、性能稳定、性能可靠、运输便捷。
XXXXX（这里介绍您的产品详情）
此外，我们的价格实惠、服务优质，受到新老客户的青睐和赞誉。
目前，整个市场上的价格是持续廉价的，而我们的价格虽然具有竞争力，但也保证了产品质量，并会根据客户的需求进行不断调整，使客户满意。
总之，欢迎您来我司参观考察，我们期待着与您携手合作！
最后，谨祝您生活愉快，事业如意！
此致
敬礼！
XXX公司。
外贸函电 邮件回复 模板!!
开头：Mr. Hemant, 先生Have a nice dayGood dayThanks for your emailThank you very much for your emailThank you for your replyThanks for your kind support to me first.Thank you for your inquiry.Thank you very much for your kind enquiry to us.Thank you for your order No.2012001结尾：Your favorable reply will be highly appreciated.We are at your service at all times.Should you have any questions, pls feel free to contact us.Thank you for your attention and looking forward to your prompt replyWe look forward to hearing from you soon.We look forward to the opportunity of being of service of you.We hope to hear from you soonwe will be waiting for your confirmationWe appreciate your comments and looking forward to working together with you soon.I f you have any enquiry and need our help, please don’t hesitate to contact me. Look forward to your further comments soon.附件：Enclosed is our quotation sheetEnclosed is the proforma invoice, please confirm.The latest catalog enclosedAttached Attachment报价：your enquiry is having our immediate attention and we hope to make you an acceptable offer in a few days.我们正在研究你方的询盘几天便可以给你合适的报盘our best offer is given belowWe''ll let you have the official offer next Monday.下星期就给您正式报盘。
外贸函电模板大全11438
目录Chapter 1 建立贸易关系1. 请求建立贸易关系Request for Establishing Business Relations2. 回复请求建立业务关系 Reply to the Request for Establishing Business Relations3. 索取产品资料 Request for Product Literature4. 回复索取产品资料 Reply to the Request for Product Literature5. 邀请会面 Invitation to the Business Appointment6. 接受会面邀请 Accepting the Invitation to the Business Appointment7. 谢绝会面邀请 Declining the Invitation to the Business Appointment8. 要求更改会面时间及地点Request for Changing the Time & Place of the MeetingChapter 2 推销9. 向特定客户推销 Sales Letter to Specific Customers10. 向不特定客户推销 Sales Circular to Non-Specific Customers11. 寄信给老客户 Sales Letter to Old Customers12. 寄信给新客户 Sales Letter to New Customers13. 推销新产品 Sales Letter for Promotion of New Products14. 推销劳务 Sales Letter for Promotion of Labor ServicesChapter 3 询盘和订货15. 一般询盘General Inquiry16. 回复一般询盘 Reply to the General Inquiry17. 具体询盘 Specific Inquiry18. 报虚盘 Making a Non-Firm Offer19. 报实盘 Making a Firm Offer20. 买方还盘 Making a Counter Offer21. 卖方返还盘 Making a Counter-Counter Offer22. 下订单 Placing an Order23. 接受订单 Accepting an Order24. 拒绝订单 Declining an Order25. 下续订单 Placing a Repeat Order26. 推荐替代品 Offering a Substitute Product27. 接受替代品 Accepting a Substitute Product28. 拒绝替代品 Declining a Substitute Product29. 涨价通知 Notice for Price Increase30. 回复涨价通知 Reply to the PriceIncrease NoticeChapter4 付款31. 询问付款方式 Asking about Payment Terms32. 接受付款方式 Accepting Payment Terms33. 要求修改信用证 Request for Amendment to L/C34. 信用证修改 Amendment to L/C35. 付款通知 Payment Notice36. 收到付款通知 Receipt of Payment Notice37. 催促付款（初次）Urging Payment (First Notice)38. 催促付款（最后通告）Urging Payment (Last Notice)39. 索取发票 Asking for Invoice40. 寄送发票 Sending InvoiceChapter 5 包装和交货41. 包装要求 Packaging Requirements42. 回复包装要求 Reply to Packaging Requirements43. 装运时间 Time of Shipment44. 回复装运通知 Reply to Time of Shipment45. 催促装运 Urging Shipment46. 回复催促装运 Reply to Urging Shipment47. 出货通知 Shipment Advice48. 货物抵达通知 Goods Arrival NoticeChapter 6 投诉和致歉49. 投诉货物未寄达 plaint about Goods Arrival Failure50. 对货物未寄达致歉 Apology for Goods Arrival Failure51. 出货延迟 Late Delivery52. 对出货延迟致歉 Apology for Late Delivery53. 投诉货物质量 plaint about Poor Quality of Goods54. 对货物质量不佳致歉 Apology for Poor Quality of Goods55. 投诉货物数量 plaint about Wrong Quantity of Goods56. 为数量错误致歉 Apology for Wrong Quantity of Goods57. 投诉发货出错 plaint about Receiving Wrong Goods58. 为发货有误致歉 Apology for Sending Wrong Goods59. 抱怨包装不良 plaint about Poor Packaging60. 为包装不良致歉 Apology for Poor Packaging61. 付款出错 Payment Error62. 为付款出错致歉 Apology for Payment Error63. 对服务的不满 Service Dissatisfaction64. 对服务不满致歉 Apology for Customer Service DissatisfactionChapter 7 商务交往65. 请求筹备出差 Request for Preparing for a Business Trip66. 回复请求筹备出差 Reply to the Request for preparing for a Business Trip67. 确认预定行程 Confirming Itinerary Reservation68. 出差后的感谢 Thanks for a Business Trip69. 活动通知 Activity Notice70. 集会通知 Gathering Notice71. 邀请担任演讲者 Inviting Speaker72. 回复演讲邀请 Reply to the Invitation for Speaker73. 展销会通知 Trade Fair Notice74. 回复邀请 Reply to the Trade Fair Invitation75. 请求帮忙做问卷调查 Request for Filling Out Questionnaire76. 请求许可 Request for Reproduction PermissionChapter 8 公司人事77. 人事查询 Personnel Enquiry78. 找寻人才 Looking for Qualified Personnel79. 晋升公告 Promotion Announcement80. 调动通知 Transfer Notice81. 褒奖员工 plimenting EmployeesChapter 9 公司内部82. 会议通知 Meeting Notice83. 例行报告 Routine Report84. 问题报告 Problem Report85. 提案 Proposal86. 回复提案 Reply to Proposal87. 说服对方 Convincing the Other Side88. 给予指示 Giving Instructions89. 新产品说明 New Product DescriptionChapter 10 社交信函90. 邀请与约见函 Invitation and Appointment Letter91. 回复邀请 Reply to Invitation92. 祝贺函 Letter of Congratulation93. 慰问函 Letter of Sympathy94. 感谢函 Letter of Thanks95. 道歉函 Letter of Apology96. 通知函 Letter of Advice97. 鼓励函 Letter of Encouragement98. 探病函 Letter of Consoling the Sick99. 吊唁函 Letter of Condolence100. 节日问候 Seasons GreetingChapter 1 建立贸易关系1. 请求建立贸易关系Request for Establishing Business RelationsWe have learned from ①(信息来源) that you are②(公司性质) in ③(国名或地域名).We are glad that you are interested in ④(产品名称).So, we are willing to establish business relations with you. Attached please find ⑤(附件内容).We are ⑥(公司性质).We export ⑦(出口产品名称) to ⑧(出口产品目的地). If ⑨(对方条件)，we ⑩(期待事宜).We look forward to receiving your inquiry at an early date.2. 回复请求建立贸易关系Reply to the Request for Establishing Business RelationsThanks for your email to enter into business relations with us in ①(经营X围). We have read your ②(附件内容).As you know, we are ③(重述本公司身份).We have a large ④(需求量大的产品名称) market here, so we are seeking new partners. Ifpossible, we’d like to be ⑤(我方角色) in ⑥(国名或地域名).Should ⑦(对方提供的优惠),we’ll ⑧(订单种类).We look forward to your favorable reply.3. 索取资料Request for Product LiteratureWe learn from ①(信息来源)that you are②(供货商身份).We③(关注产品途径)and became much interested in your ④(产品名称).We are ⑤(我方公司身份).As we are interested in doing business with you, we would like you to send us ⑥(邮寄方式)the detailed information about ⑦(欲购产品名称) to ⑧(邮寄地址). The demand for ⑨(产品类型) in our market is really great.Your immediate attention is highly appreciated.4. 回复索取产品资料Reply to the Request for Product LiteratureWe are so glad that you are interested in ①(产品名称). Attached are ②(附件内容).As you requested in your email, we sent you our ③(索取资料) by ④(邮寄方式),which will tell you everything about our ⑤(产品名称).Although established in ⑥(公司成立时间),we are developing very fast. We pay great attention to ⑦(特别关注之处).We have introduced advanced production equipment from ⑧(国名或地域名).We now export our products to⑨(出口产品目的地).⑩(产品畅销国国11(某一特定产品系列) is a bestseller.名或地名) is our largest market.○We look forward to your trial order.5. 邀请会面Invitation to the Business AppointmentI’d like to invite you for a meeting with ①(我公司会面人职务和某) if you feel convenient.As②(会议名称)will be held in③(会议地点) from ④(会议起始日)to ⑤(会议结束日),wethink you ⑥(对方可能采取的行动).If you e, we would like to invite you for a meetingwith ⑦(我公司会面人)at ⑧(会面地点),on ⑨(双方会面日) to discuss ⑩(双方会面商11(我公司会面人) wishes to have an opportunity for a meeting with you. 讨事宜). ○We look forward to receiving a positive reply from you.6. 接受邀请会面Accepting the Invitation to the Business AppointmentI’m glad that you will arrange a meeting between ①(对方会面人职务和某) and me onthe day before the opening of②(会议名称)to ③(会面事宜).As a matter of fact, wehad had the intention to meet ④(对方会面人职务)during ⑤(会议名称) before we got your email. We cherish the opportunity ⑥(我方珍惜之事),andare pleased to have a chance to ⑦(有机会之事).We look forward to seeing you in Dongguan.7. 谢绝会面邀请Declining the Invitation to the Business AppointmentThank you for your email of ①(对方发送日),inviting me to have a meeting with ②(对方会面人职位) on ③(对方建议的会面日) before the opening of ④(会议名称)at ⑤(会面地点).I’m sorry to say that we are unable to go to ⑥(会议名称),when we ⑦(拒绝会面原因).That’s why I can’t go and meet ⑧(对方会面人职位).We hope that you will understand our situation. We wish to meet sometime in the nearfuture to ⑨(会面目的).8. 要求更改会面时间及地点Request for Changing the Time & Place of the Meeting Thank you for your email of ①(对方发送日),inviting me to have a meeting with ②(对方会面人职位) on ③(对方建议的会面日) before the opening of ④(会议名称)at ⑤(会面地点).We’d like to have the meeting on ⑥(我方提出的会面时间) at ⑦(我方提出的会面地点).It will be much more convenient to us if you agree to the date and place we havesuggested.Your favorable reply would be highly appreciated.Chapter 2 推销9. 向特定客户推销Sales Letter to Specific CustomersI would like to tell you that we have got the ①(产品名称) you inquired about ②(对方询盘时间).Attached are ③(附件名称),which will give you all details for placingan order.④(产品名称) we’ve got are ⑤(产品优势).They are really ⑥(欲推销产品引以为傲之处).They are at least as good as, if not better than,⑦(与同类产品一样好),but pricesare ⑧(价格情况).We expect your feedback before the end of this month.10. 向不特定客户推销Sales Circular to Non-Specific CustomersWe are willing to seek partners for ①(出口产品类型).We are ②(我公司注册地点)，specializing all kinds of ③(产品种类).They are bestsellers both at home and abroad. We’ve now made some researches on ④(新研制产品名称),which we are able to provide regularly.If you are interested, please contact me at ⑤(联系方式).For more related information, you can ⑥(获知信息途径).Maybe we will make arrangements for a meeting to discuss details concerning ⑦(商讨事宜).11. 寄信给老客户Sales Letter to Old CustomersIt’s been ①(有业务往来持续时间) since we executed your last order.Recently,we got in large quantities of ②(新产品名称).Attached please find ③(附件名称).I’d like to inform you that, we are④(优惠措施)on certain items, including ⑤(对方感兴趣产品名称).Would you have a look at the attached catalogue? If you wish to order large quantities,⑥(联系方式) me. We will try to work out terms and conditions to our mutual benefit.We look forward to our continued mutually-profitable business relationship. We expect ⑦(期待事宜).12. 寄信给新客户Sales Letter to New CustomersWe are glad to learn, from①(信息来源),that you are interested in ②(产品名称).We ③(经营情况).Attached please find ④(附件名称).⑤(欲知详细信息),please ⑥(查询方式).We look forward to your trial order and assure you of our prompt attention.13. 推销新产品Sales Letter for Promotion of New ProductsWe’re pleased to inform you that, with years of research, we’ve introduced our new products ①(产品名称) to market. Much to our delight, they enjoy great popularity. As we guess you might be interested, we’ve sent you ②(邮寄方式) ③(邮寄样品种类及数量) for your trial use.A trial use will convince you of their extraordinary functioning. For more information, please ④(查看信息途径).Attached please find ⑤(附件名称).We hope you’ll take this opportunity to ⑥(为双方利益起见). If you consider placing an order, we’ll grant you ⑦(优惠幅度).14. 推销劳务Sales Letter for Promotion of Labor ServicesWe’re pleased to learn, from①(信息来源),that you are in need of ②(某种职业工作人员).We advertised your job vacancies and attracted ③(申请人数) applicants, from whom we have chosen ④(人数)for your consideration. Attached are ⑤(附件名称).The candidates we have chosen are ⑥(身份).They all have ⑦(工作经历持续时间)experience, in a ⑧(工作单位).We have interviewed them with satisfactory results and offered them ⑨(提供事宜) as required.They are looking forward to your phone interviews. Contact us if⑩(所需帮助事宜). We hope to have more cooperation in the future.Chapter3 询盘和订货15. 一般询盘 General InquiryWe are very much interested in importing ①(产品名称) from you since you are ②(对方身份). We would be grateful if you could let us have detailed information about ③(产品名称) and send us samples of your plete product range as well.We have been ④(我方身份) for ⑤(公司历史年限) and have ⑥(销售渠道). We are in great need of ⑦(产品名称) in our production. Our credit standing has been AAArated since ⑧(起始年).If business terms are satisfactory, we’ll place regular orders with you.16. 回复一般询盘 Reply to the General InquiryWe are glad to learn that you are interested in our ①(产品名称). Attached please find ②(附件信息). As you requested, we have sent you samples of our plete range ③(邮寄方式).We are one of the ④(公司性质), specializing in ⑤(经营X围). All our products are manufactured ⑥(产品优势). We ⑦(公司优势). We will allow a ⑧(折扣幅度) discount for your orders. For ⑨(欲知信息), please ⑩(获知信息途径).We look forward to your trial order.17. 具体询盘 Specific InquiryWe are ①(公司性质). We have obtained your name and address from ②(信息来源) and we are very interested in ③(产品名称).We’d like to have an ④(产品数量) quotation of the said products, ⑤(价格术语).We’d like you to tell us about ⑥(其他欲知事项). If ⑦(下订单前提条件), we will place an order with you.We would await your reply.18. 报虚盘 Making a Non-Firm OfferWe thank you for your inquiry ①(对方询盘日)，asking for ②(欲购产品数量) quotationof ③(欲购产品名称) made in ④(产品原产地). We are pleased to offer as follows: ⑤(报盘详细内容).The above offer is subject to our final confirmation. If you think our offer meets your requirements, please let us know at an early date. We would be glad to offer any additional information you need.19. 报实盘 Making a Firm OfferThank you for your inquiry of ①(对方询盘日), asking for an ②(欲购产品数量) quotation of our ③(欲购产品名称). We are pleased to offer as follows: ④(报盘详细内容).The above offer is firm until ⑤(报价有效期限). If you think our offer is satisfactory, please let us know before ⑥(订单有效期限). You can be assured of our best service.20. 买方还盘 Making a Counter Offe rWe thank you for your email of ①(对方发送日期), offering us ②(我方欲购产品名称及数量) made in ③(产品原产地) at ④(卖方报价).We regret to inform you that we can’t accept your offer as ⑤(还盘原因). For ⑥(继续保持合作的原因), we counter offer as follows, subject to your reply reaching us ⑦(有效期限): ⑧(我方还盘价). We are satisfied with other terms in your offer. We look forward to your favorable reply..21. 卖方返还盘 Making a Counter-Counter OfferReferring to your counter offer of ①(对方还盘发送日期), asking for a cut down of the price from ②(我方报盘价) to ③(对方还盘价), we regret to tell you that it is difficult for us to accept your counter offer.The price we set in our offer is carefully calculated. As a matter of fact, we have had considerable business with many customers at ④(价格描述).Our ⑤(我方产品种类) sell well in their markets. As you know, our products are far superior in quality to ⑥(同类产品名称) provided by any other suppliers in the world. For longlasting trade relations between us, however, we decide to allow you ⑦(让利种类) if your order ⑧(订单价值).If you think our proposal acceptable, please place an order on or before May 31st.22. 下订单 Placing an OrderThank you for your timely reply of ①(对方发送日期) to our inquiry about the ②(欲购产品名称). We are very satisfied with the trade terms you offer. The prices are acceptable. Therefore, we now email you our purchase order ③(订单编号) in the attached file.We will open ④(信用证种类) in your favor as soon as possible through ⑤(开户行), for the total value of ⑥(总价值) as stated in this order. Please inform us of the shipping date at least ⑦(提前通知装船天数) in advance after you receive our L/C. We look forward to your confirmation of the acceptance of our order.23. 接受订单 Accepting an OrderWe confirm our acceptance to your order ①(订单编号) you emailed us ②(对方发送时间) for ③(订购产品名称). We wele you as one of our customers.We are pleased to send you in the attached file the Sales Confirmation ④(销售确认书编号) for your e-signature. Please cosign it and return it to us for our file. And please open your L/C ⑤(开证时间). Shipment will be made upon our receipt of your L/C.Your cooperation is highly appreciated. We assure you of ⑥(我方承诺) and look forward to receiving ⑦(期盼对方继续订购) from you.24. 拒绝订单 Declining an OrderWe acknowledge receipt of your order ①(订单编号) you emailed us ②(对方发送时间) for ③(订购产品名称), but regret to tell you that we are unable to take your order as ④(无法供货原因).⑤(无法供货的原因).We are indeed sorry for being unable to take your order. We sincerely hope that you will understand our situation and keep business relations with us in the future.25. 下续订单 Placing a Repeat OrderWe are pleased to inform you that the ①(产品名称) we ordered from you last time is very suitable for our market. Last shipment of ②(产品名称) sells well here. As we believe there is still a great demand for ③(产品名称) in our market, we are placing with you a repeat order ④(续订单编号) in the attached file for the same kinds and the same quantity of the said products at the same price and on the same trade terms as we did last time, provided ⑤(续订单特别要求). We hope you will ⑥(希望对方所做之事).We expect you to confirm our repeat order as soon as possible.26. 推荐替代品 Offering a Substitute ProductWe are pleased to learn from your email ①(对方发送日期) that you intend to place with us an order for ②(欲订产品名称),but we regret to tell you that this model is already out ofproduction.We’d like to remend to you our new model ③(替代产品型号), which is even more weled by ④(受谁欢迎). This new model is much better than the previous one, but the priceis ⑤(替代品价格低廉程度) lower with ⑥(替代品“卖点”). Attached please find our latest catalogue and export price list so that you can know more about our new model or you can visit our web site：⑦(公司) to get more information you need.We expect you to place a trial order with us.27. 接受替代品 Accepting a Substitute ProductThank you very much for your remendation. As this model is new to our market, we’d like to place a trial order with you for ①(替代品名称及数量), if you allow us ②(优惠种类及优惠额). Attached please find our Purchase Order ③(采购订单编号). We will open an ④(开立何种信用证) in your favor for the total value as stated in this order as soon as we get your confirmation. It is for keeping our longterm trade relationship that we decide to place this trial order. We hope you will ⑤(希望对方所做之事) concerning this transaction.We look forward to your positive reply.28. 拒绝替代品 Declining a Substitute ProductWe have received your email remending us the ①(替代品名称及数量) for lack of ②(原欲购产品名称) we requested, but we are very sorry to say that we can’t accept ③(替代品名称). ④(拒绝替代品的原因). ⑤(我方提出的解决办法). If you fail to deliver⑥(原欲购产品名称及数量) on time, you have to pay us liquidated damages, that is,a ⑦(赔偿额度) of the total value of the delayed goods, for ⑧(延误期限).We hope you will give us a favorable reply as soon as possible.29. 涨价通知 Notice for Price IncreaseWe formally inform you that the price of ①(涨价产品名称) has increased by ②(价格上涨幅度) mainly owing to ③(涨价原因).④(对涨价原因做具体解释). We can’t but increase our export price by ⑤(价格上涨幅度). In fact, many panies have increased their price to that extent. However, for ⑥(提供原价的原因), we offer you the original price for your ⑦(最近的一次订单时间或订单编号) order. From⑧(涨价起始时间) , the price will go up by ⑨(价格上涨幅度).We hope you will ⑩(希望对方所做之事).30. 回复涨价通知 Reply to the PriceIncrease NoticeThank you for informing us the ①(涨价幅度) increase in the price of ②(涨价产品名称) due to ③(涨价原因).To tell you the truth, we have predicted the increase in the price of ④(涨价产品名称), but we didn’t expect the rise to be so high as ⑤(涨价幅度). We thank you for keeping the original price for our ⑥(最近的一次订单). Would you reconsider our later orders at the price of ⑦(略低于卖方涨价幅度的价格)?Reconsider the price of the products and we’ll ⑧(我方将做之事).Chapter 4 付款31. 询问付款方式 Asking about Payment TermsWe are in receipt of your bid yesterday for ①(对方递盘主要内容).However,you didn’t mention specific payment terms.We’d like to tell you that we only accept payment by ②(信用证种类).Generally speaking,③(付款方式)is considered to be a reliable and safe method of payment in international trade.It protects the rights and interests of both of us.It is our usual case accept ④(信用证种类) when we do business internationally.We wonder whether you accept this kind of payment.Thank you in advance for your prompt reply.32.接受付款方式 Accepting Payment TermsWe thank you for your email telling us about the payment terms,which we forgot to mention in ①(我方信函种类).We accept the payment terms you have offered,that is,we’ll make payment by ②(我方接受的信用证种类).It is true that ③(付款方式) is the safest way of payment and ④(信用证种类)is more favorable to you.Though it will add to our cost,we’ll do as you have asked us to. As we need to put a deposit in the bank amounting to the cost of the import,we need ⑤(所需时间)to arrange all the issues concerning the opening of ⑥(信用证种类).We’ll let you know once we have ⑦(信用证种类)opened.33.要求修改信用证 Request for Amendment to L/CMany thanks for sending us your L/C ①(信用证编号) issued by ②(开证行名称).However,on checking its clauses we found with regret that your Letter of Credit has several mistakes. You are kindly requested to amend the above L/C as follows: ③(信用证需修改之处).As soon as we confirm the above amendment,we shall proceed with ④(我方立即着手办理事宜)at once.A prompt reply will greatly oblige us.34.信用证修改Amendment to L/CThanks for the email asking us to make amendment to our L/C.As requested,the amendment to our L/C ①(信用证编号) has been made as follows:②(对信用证的具体修改内容).Shortly after receiving your email,we checked the details and found ③(信用证错误数量) in our L/C.We are r eally sorry ④(致歉原因).We have now instructed our bank ⑤(开证行名称) to make the amendment.The amendment advice will reach you soon. Please try your utmost to ⑥ (催促对方办理事宜)once you confirm our amendment. We expect to receive the first shipment at the date stated in the contract.35.付款通知 Payment NoticeAs agreed,we are drawing on you for the value of ①(货物名称).The payment in arrears amount to ②(对方应付款额).To simplify the issues,we will ③(我方为简化过程所采取的措施). Please protect our draft on presentation.We shall appreciate your cooperation.36.收到付款通知 Receipt of Payment NoticeWe are in receipt of your email about payment notice of ①(对方发送时间)contents of which have had our due perusal.In view of ②(说明原因),we will ③(我方立即办理事宜)immediately.Supplementary to this email,we wish to say that the amount ④(货款金额)has already been ⑤(货款处理情况).Please accord this matter your close attention.If you haven’t received the payment of the goods,please keep us advised as far in advance as possible.37.催促付款（初次） Urging Payment (First Notice)As required in the contract, which was settled by careful discussion of both parties, we wish to call your attention to the fact that we have got ①(已备货物) ready for some time.However, up till now, we haven’t had any news concerning your payment. Therefore, we kindly ask you to send us the payment as scheduled, so that we can execute your order ②(订单编号) within the contract time.We hope that you will ③(亟待对方解决事宜)as soon as possible.38.催促付款（最后通告） Urging Payment (Last Notice)We wonder whether you have received our emails, asking you to send us payment for your order ①(订单编号).In spite of our repeated reminders, the payment still remains unsettled. We have emailed you asking for the speeding up of the payment over and over again. Frankly speaking, we have got a little bit uneasy at no arrival of your payment. It is your responsibility to pay the products in due time. Should you have financial difficulties, please let us know. This will be the last time for us to remind you that if you fail to send us payment by ②(付款最后期限),you will have to ③(未付款所导致的后果) accordingly.Please arrange payment as soon as possible so as to continue our cooperation.39.索取发票 Asking for InvoiceWe are pleased to have received your high quality products on schedule.①(对收到的产品进行评论).We further know your good reputation, so we expect to continue our smooth cooperation.The only thing, however, we are feeling a little worried about is that we have received all the documents except the invoice. As a rule, we require mercial invoice in ②(发票复印数量). Please write our pany name ③(公司名称) as the buyer with the amount of ④(发票面额). Our order number is ⑤(订单编号).Since it is important, please post them to us with the original invoice ⑥(邮寄方式).Thanks in advance for your immediate attention.40.寄送发票 Sending InvoiceThanks for telling us the issues concerning the invoice of your order ①(订单编号).We have noted your instructions about the invoice and, as requested, have posted you the ②(所寄票据) in ③(复印数量),together with the original one, by ④(快递公司名称)，⑤(邮寄时间).The number of the mail by ⑥(快递公司名称) is:⑦(快递编号).They will contact you by your mobile phone. We have sent you an e-copy in the attached file for your advance look.We look forward to our further cooperation in the future.Please acknowledge receipt of the invoice we sent you ⑧ (邮寄时间) once you get it.Chapter 5 包装和交货41.包装要求 Packaging RequirementsWe appreciate your email asking about ①(对方询问内容).As our products are easily damaged, it is quite necessary to pay special attention to packaging. Also please ②(对方需特别注意的事项).Frankly speaking, our packaging requirements are quite strict. The details are written in our packing instruction, which is attached. However, I’d like to emphasize the following four points：1. The packaging must be strong enough to withstand③(货物所能承受的内容).2. The products are to be wrapped in...before being packed in④(包装方式).3. The most important thing is to protect the goods⑤(货物需避免的因素).4. Any loss in transit is to be pensated by...pany.We believe you will give special care to the packaging to avoid any possible damage.42.回复包装要求 Reply to Packaging RequirementsHaving received your email of ①(对方主题),we immediately passed your opinions on packing to our ②(与包装问题直接相关的人).Recently, they have made a number of improvements in packaging. We will also take effective measures to satisfy your packaging requirement.We have prepared ③(已备的包装)so as to protect the goods against④（可能遭受的损失）.And also, we give special care to the problem of ⑤(需特别注意的事项).In sum, we will reinforce packing in order to minimize the extent of any damage to the goods in transit.If you have any questions, please email me or call me.43.装运时间Time of ShipmentWe are pleased to inform you that we have shipped ①(货物批次) for your order ②(订单编号).Since your order is a large one, the goods are to be shipped in ③(货物批数) of ④(每批货物数量) with separate bills of lading according to our sales contract. The first shipment has already been loaded on board s.s“⑤”(货轮名称),which is sailing for your port ⑥ (目的港名称)，⑦(货轮启航时间) from ⑧(装货港名称).We believe that the goods will reach you in time to meet the needs of your market and that they will prove to be satisfactory to your customers.Please let us know the moment you have received the goods.44.回复装运通知 Reply to Time of ShipmentMany thanks for your email telling us about ①(货物批次)for our order ②(订单编号).We really appreciate your timely arrangement.The punctual shipment will help us deal with other corresponding issues smoothly. We expect the goods to reach us in time so that we will be able to put them to market at a time ③(何种情形下).Thank you for your efforts and true cooperation. And we expect you to get the ④(货物另一批次) ready for shipment concerning our order ⑤(订单编号).As soon as we get the goods, we will email to let you know.45.催促装运 Urging ShipmentWe regret to say that we have not heard anything from you about①(希望对方办理的事宜). As you know, our contract is for ② (合同规定的装运要求).We understand there must be some particular reasons for ③(对方未解决或未处理的事宜). However, we have the right to know detailed information. And we would like to cooperate with you to deal with this problem. Even if we did not know the reason,④(我方做出的何种让步).Please arrange the shipment as soon as possible and let us know ⑤(要对方告知的事宜).46.回复催促装运 Reply to Urging ShipmentWe have already received your email of ①(对方的日期).We feel sorry for the shipment delay, which was caused by ②(说明装运延迟的原因).It is our fault not letting you know the cause in time.In addition, because of ③(未能按时装运的另一个原因),we failed to make timely shipment. After munication with related officials, we now have settled the problem. The shipment of ④(产品名称和数量) under S/C ⑤(合同编号) will be arranged to go forth on board s.s.⑥(货船名称).The ship will sail from⑦(出货港口名称) on or about ⑧(装运时间).We will email you immediately when the ship sets off.Thanks for your understanding and cooperation.47.出货通知 Shipment AdviceWe are pleased to inform you that we have pleted the shipment of ① (产品名称) in accordance with the stipulations set forth in ② (信用证编号). The ③(货船名称) has sailed from ④ (出货港口名称) on ⑤ (出港日期).We are attaching the following copies of shipping documents for your advance look: ⑥(单据名称)⑦(票据编号).If you find any problem, please let us know as soon as possible.48.货物抵达通知 Goods Arrival NoticeAfter ①(说明原因),the first batch has already arrived. Because of ②(具体装运安排的原因),we agree to ship the goods in ③(装运安排).We greatly appreciate it that the first batch has reached us in safety and in good condition. We expect to get ④(货物批次) by⑤(期望货物到达的日期).There is one thing we need to mention, that is, it is no matter ⑥(我方特别强调的事宜)as long as they arrive here in time as required.We look forward to ⑦(货物批次) .Chapter6 投诉和致歉49.投诉货物未寄达 plaint about Goods Arrival FailureFor the non-arrival of the goods, we are most reluctant to plain, but we must draw your attention to this matter.According to the contract, the goods should arrive at the port ① (港口名称) on ②(货物寄达日期).However, even till today ③(发送当天日期),we still have not had any news about the arrival of the products. Moreover, we have not received any information from you for explanation. Please carefully check every step of the ④。
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目录 Chapter 1 建立贸易关系
1. 请求建立贸易关系 Request for Establishing Business Relations 2. 回复请求建立业务关系 Reply to the Request for Establishing Business Relations 3. 索取产品资料 Request for Product Literature 4. 回复索取产品资料 Reply to the Request for Product Literature 5. 邀请会面 Invitation to the Business Appointment 6. 接受会面邀请 Accepting the Invitation to the Business Appointment 7. 谢绝会面邀请 Declining the Invitation to the Business Appointment 8. 要求更改会面时间及地点Request for Changing the Time & Place of the Meeting
Chapter 2 推销 9. 向特定客户推销 Sales Letter to Specific Customers 10. 向不特定客户推销 Sales Circular to Non-Specific Customers 11. 寄信给老客户 Sales Letter to Old Customers 12. 寄信给新客户 Sales Letter to New Customers 13. 推销新产品 Sales Letter for Promotion of New Products 14. 推销劳务 Sales Letter for Promotion of Labor Services
Chapter 3 询盘和订货 15. 一般询盘 General Inquiry 16. 回复一般询盘 Reply to the General Inquiry 17. 具体询盘 Specific Inquiry 18. 报虚盘 Making a Non-Firm Offer 19. 报实盘 Making a Firm Offer 20. 买方还盘 Making a Counter Offer 21. 卖方返还盘 Making a Counter-Counter Offer 22. 下订单 Placing an Order 23. 接受订单 Accepting an Order 24. 拒绝订单 Declining an Order 25. 下续订单 Placing a Repeat Order 26. 推荐替代品 Offering a Substitute Product 27. 接受替代品 Accepting a Substitute Product 28. 拒绝替代品 Declining a Substitute Product 29. 涨价通知 Notice for Price Increase 30. 回复涨价通知 Reply to the Price Increase Notice
Chapter4 付款 31. 询问付款方式 Asking about Payment Terms 32. 接受付款方式 Accepting Payment Terms 33. 要求修改信用证 Request for Amendment to L/C 34. 信用证修改 Amendment to L/C 35. 付款通知 Payment Notice 36. 收到付款通知 Receipt of Payment Notice 37. 催促付款（初次）Urging Payment (First Notice) 38. 催促付款（最后通告）Urging Payment (Last Notice) 39. 索取发票 Asking for Invoice 40. 寄送发票 Sending Invoice
Chapter 5 包装和交货 41. 包装要求 Packaging Requirements 42. 回复包装要求 Reply to Packaging Requirements 43. 装运时间 Time of Shipment 44. 回复装运通知 Reply to Time of Shipment 45. 催促装运 Urging Shipment 46. 回复催促装运 Reply to Urging Shipment 47. 出货通知 Shipment Advice 48. 货物抵达通知 Goods Arrival Notice
Chapter 6 投诉和致歉 49. 投诉货物未寄达 Complaint about Goods Arrival Failure 50. 对货物未寄达致歉 Apology for Goods Arrival Failure 51. 出货延迟 Late Delivery 52. 对出货延迟致歉 Apology for Late Delivery 53. 投诉货物质量 Complaint about Poor Quality of Goods 54. 对货物质量不佳致歉 Apology for Poor Quality of Goods 55. 投诉货物数量 Complaint about Wrong Quantity of Goods 56. 为数量错误致歉 Apology for Wrong Quantity of Goods 57. 投诉发货出错 Complaint about Receiving Wrong Goods 58. 为发货有误致歉 Apology for Sending Wrong Goods 59. 抱怨包装不良 Complaint about Poor Packaging 60. 为包装不良致歉 Apology for Poor Packaging 61. 付款出错 Payment Error 62. 为付款出错致歉 Apology for Payment Error 63. 对服务的不满 Service Dissatisfaction 64. 对服务不满致歉 Apology for Customer Service Dissatisfaction
Chapter 7 商务交往 65. 请求筹备出差 Request for Preparing for a Business Trip 66. 回复请求筹备出差 Reply to the Request for preparing for a Business Trip 67. 确认预定行程 Confirming Itinerary Reservation 68. 出差后的感谢 Thanks for a Business Trip 69. 活动通知 Activity Notice 70. 集会通知 Gathering Notice 71. 邀请担任演讲者 Inviting Speaker 72. 回复演讲邀请 Reply to the Invitation for Speaker 73. 展销会通知 Trade Fair Notice 74. 回复邀请 Reply to the Trade Fair Invitation 75. 请求帮忙做问卷调查 Request for Filling Out Questionnaire 76. 请求转载许可 Request for Reproduction Permission
Chapter 8 公司人事 77. 人事查询 Personnel Enquiry 78. 找寻人才 Looking for Qualified Personnel 79. 晋升公告 Promotion Announcement 80. 调动通知 Transfer Notice 81. 褒奖员工 Complimenting Employees
Chapter 9 公司内部 82. 会议通知 Meeting Notice 83. 例行报告 Routine Report 84. 问题报告 Problem Report 85. 提案 Proposal 86. 回复提案 Reply to Proposal 87. 说服对方 Convincing the Other Side 88. 给予指示 Giving Instructions 89. 新产品说明 New Product Description
Chapter 10 社交信函 90. 邀请与约见函 Invitation and Appointment Letter 91. 回复邀请 Reply to Invitation 92. 祝贺函 Letter of Congratulation 93. 慰问函 Letter of Sympathy 94. 感谢函 Letter of Thanks 95. 道歉函 Letter of Apology 96. 通知函 Letter of Advice 97. 鼓励函 Letter of Encouragement 98. 探病函 Letter of Consoling the Sick 99. 吊唁函 Letter of Condolence 100. 节日问候 Seasons Greeting
Chapter 1 建立贸易关系