(完整word版)供应链管理 第三版 Unit1 习题与答案
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Chapter 1
Understanding the Supply Chain
True/False
1. A supply chain includes only the organizations directly involved in supplying
components needed for manufacturing.
Answer: False
Difficulty: Moderate
2. A supply chain consists of all parties involved, directly or indirectly, in fulfilling a
customer request.
Answer: True
Difficulty: Moderate
3. A supply chain could be more accurately described as a supply network or
supply web.
Answer: True
Difficulty: Moderate
4. The objective of every supply chain is to maximize the overall value generated.
Answer: True
Difficulty: Easy
5. The objective of every supply chain is to maximize the value generated for the
manufacturing component of the supply chain.
Answer: False
Difficulty: Moderate
6. Every supply chain must include all 5 stages.
Answer: False
Difficulty: Easy
7. The cycle view of a supply chain holds that the processes in a supply chain are
divided into a series of activities performed at the interface between successive stages.
Answer: True
Difficulty: Moderate
8. The cycle view of a supply chain holds that the processes in a supply chain are
divided into 2 categories depending on whether they are initiated in response to or in anticipation of customer orders.
Answer: False
Difficulty: Moderate
9. The push/pull view of a supply chain holds that the processes in a supply chain
are divided into 2 categories depending on whether they are initiated in response to or in anticipation of customer orders.
Answer: True
Difficulty: Easy
10. The push/pull view of a supply chain holds that the processes in a supply chain
are divided into a series of activities performed at the interface between
successive stages.
Answer: False
Difficulty: Easy
11. The objective of the customer arrival process is to maximize the conversion of
customer arrivals to customer orders.
Answer: True
Difficulty: Moderate
12. The objective of the customer arrival process is to ensure that orders are quickly
and accurately entered and communicated to other affected supply chain
processes.
Answer: False
Difficulty: Moderate
13. The objective of customer order entry is to ensure that orders are quickly and
accurately entered and communicated to other affected supply chain processes.
Answer: True
Difficulty: Moderate
14. The objective of customer order entry is to maintain a record of product receipt
and complete payment.
Answer: False
Difficulty: Hard
15. The replenishment cycle occurs at the retailer/distributor interface.
Answer: True
Difficulty: Hard
16. The replenishment cycle occurs at the distributor/manufacturer interface.
Answer: False
Difficulty: Hard
17. The replenishment cycle is initiated when a supermarket runs out of stock of a
particular item.
Answer: True
Difficulty: Hard
18. The replenishment cycle is initiated when customers load items intended for
purchase into their carts.
Answer: False
Difficulty: Hard