运营管理-课后习题答案

Utilization Actual output Design capacity
Design Capacity Actualoutput 8 20 jobs Effective capacity .4
专业资料
10. a. Given: 10 hrs. or 600 min. of operating time per day. 250 days x 600 min. = 150,000 min. per year operating time.
NA
186,000 150,000
1.24
2 machine
NB
208,000 150,000
1.38
2 machine
NC
122,000 150,000
.81 1 machine
You would have to buy two “A” machines at a total cost of $80,000, or two “B” machines at a total cost of $60,000, or one “C” machine at $80,000. b. Total cost for each type of machine: A (2): ,000 min 60 = 3,100 hrs. x $10 = $31,000 + $80,000 = $111,000 B (2) : 208,000 60 = 3,466.67 hrs. x $11 = $38, + $60,000 = $98, C(1): 122,000 60 = 2,033.33 hrs. x $12 = $24,400 + $80,000 = $104,400
2.
Efficiency Actualoutput 80%
Effective capacity
Actual output = .8 (Effective capacity) Effective capacity = .5 (Design capacity) Actual output = (.5)(.8)(Effective capacity) Actual output = (.4)(Design capacity) Actual output = 8 jobs Utilization = .4
2.84
*refer to solved problem #2 Multifactor productivity dropped steadily from a high of 3.03 to about
2.84.
4. a. Before: 80 5 = 16 carts per worker per hour.
c. Labor productivity increased by 31.25% ((21-16)/16).
Multifactor productivity increased by 4.5% ((.93-.89)/.89).
*Machine Productivity Before: 80 ÷ 40 = 2 carts/$1. After: 84 ÷ 50 = 1.68 carts/$1. Productivity increased by -16%
Chapter 02 - Competitiveness, Strategy, and Productivity
3.
(1)
(2)
(3)
(4)
(5)
(6)
(7)
Week
Output
Worker Cost@ $12x40
Overhead Material Cost @1.5 Cost@$6
Total
MFP
ATM) and insert it into the deposit slot 2) Withdrawal—lift the “Withdrawal Door,” being careful to remove all cash 6. Remove card and receipt (which serves as the transaction record)
Cost (2) (6)
1
30,000 2,880 4,320 2,700
9,900
3.03
2
33,600 3,360 5,040 2,820 11,220
2.99
3Baidu Nhomakorabea
32,200 3,360 5,040 2,760 11,160
2.89
4
35,400 3,840 5,760 2,880 12,480
Total processing time by machine
Product 1
A 48,000
B 64,000
C 32,000
2
48,000 48,000 36,000
3
30,000 36,000 24,000
4
60,000 60,000 30,000
Total
,000 208,000 122,000
专业资料
1) PIN Number 2) Select a Transaction and Account 3) Enter Amount of Transaction 5. Deposit/Withdrawal: 1) Deposit—place in an envelope (which you’ll find near or in the
8.
Technical Requirements Ingredients Customer Requirements
Taste
√
Appearance
√
Texture/consistency
√
Handling √
Preparation
√ √ √
Chapter 04 - Strategic Capacity Planning for Products and Services
After: 84 4 = 21 carts per worker per hour.
b. Before: ($10 x 5 = $50) + $40 = $90; hence 80 ÷ $90 = .89 carts/$1.
After: ($10 x 4 = $40) + $50 = $90; hence 84 ÷ $90 = .93 carts/$1.
((1.68-2)/2)
Chapter 03 - Product and Service Design
6. Steps for Making Cash Withdrawal from an ATM 1. Insert Card: Magnetic Strip Should be Facing Down 2. Watch Screen for Instructions 3. Select Transaction Options: 1) Deposit 2) Withdrawal 3) Transfer 4) Other 4. Enter Information: