餐厅服务员英语用语

餐厅服务员英语用语
向其问好:
Good morning/afternoon/evening.

我能为你做点什么?
What can I do for you?

你们有几个人?
How many people you are?(这句我不敢肯定完全正确,
只是以前和外国人这样说,他们能明白)

想尝试一下新产品...吗?
We have new food now,do you want to have a try?

您的餐点金额为..元.
The total is ....yuan.或者It costs ...元.
或者...yuan, thank you!

谢谢您的光临,再见.
Thanks for your coming,see you next time.


这是餐厅嗫常用的英文对话!(中英对照的,可以看看:)

Head Waiter:Good evening,sir.Do you have a reservation,sir?
Customer:I am afraid not.
H.W:Just a moment,please.
H.W:I'm very sorry,we're full now.Would you mind waiting about ten minutes,sir?
C:No,I don't mind.
H.W:Here is the chair,sir.
C:Thank you.
H.W:I'm very sorry to have kept you waiting,sir.
C:Okay?Thank you.
H.W:This way,please.
C:Thank you.
中文：
领班服务员：晚上好，先生，你有预订桌位吗，先生？
顾客：我恐怕没有。
请等一会儿。
非常抱歉，我们现在客满了，你介意等10分钟吗？
不，我不介意。
这里有椅子，先生。
谢谢你。
我很抱歉让你久等了，先生。
好了吗？谢谢你。
请走这边。
谢谢你。
H.W:Is this table all right?
C:Yes,good.I don't have much time tonight.I have to see my friend at eight thirty in the lobby.
H.W:Is that right,sir?
H.W:Menu,sir.
C:Thank you.
这张桌子可以吗？
是的，很好，我今晚时间不多，我必须8点半在大厅会我的朋友。
这样行吗，先生？
先生，这是菜单。
谢谢你。

W:Here is your check,sir.
C:Okay.
C:Well,I've to go now.
C:How much I owe you?
Cashier:Twenty three hundred and thirty yen,sir.Ten percent service charge and tax are included,sir.
C:Oh,it's a reasonable price.Okay.
Ca:Thank you,sir.Good night,sir.
C:Good night.
这是你的账单，先生。
好的。
哦，我现在要走了。
我要付多少钱给你呢？
出纳：2330元，先生，10%服务费，税收包括在内，先生。
啊，这是合理的价格，好的。
谢谢你，先生，晚安，先生。
晚安。

另外送点小补充:

点菜就餐的次序：找桌子 看菜单 点菜 就餐 付钱
Have you got a table for two, please？
请问您有两个人的桌子吗？？
Have you booked a table？
您预定餐桌了吗？
Have you made a reservation？
您预定了吗？
smoking or non-smoking？
吸烟区还是非吸烟区？
Would you like something to drink？
您想喝什么？
Would you like to see the menu？
您需要看菜单吗？
Excuse me, could I see the menu, please？
打搅一下，我能看看菜单吗？
Are you ready to order？
您现在可以点餐吗？
first course
第一道菜
maincourse
主菜
dessert
甜食
Could I have the bill, please？
请拿账单来，好吗？
How would you like to pay？
请问

您怎样付款？



























餐厅英语口语
餐厅服务英语口语竞赛试题(A)
I Explanation(10)
1,Table service餐桌服务.客人坐在餐桌旁,有服务员为其提供服务的一种服务形式.
2,Cuisine:菜系.取自于法语,在英语中用来指某一特定的烹饪体系.如中国菜为Chinese Cuisine.
Ⅱ Words 15分
餐饮部经理:Food and Beverage Manager,酒精炉Chafing Dish
特色烹调Regional Cooking中国白酒Spirit葡萄汽酒Sparkling Wine
Ⅲ Translate the fowling sentences into Chinese or English.
(一)汉译英25分
1,您愿意坐在哪儿
Where would you like to sit
2,我想要柠檬茶.
1 would like tea with a slice of lemon,please.
3,我们各付各的
Let's go Dutch.
4,请问您对用餐还满意吗
Is everything all right with your meal
5,对不起,女士,您能告诉我您的房号并出示您的房卡吗
Excuse me.madam.May l have your room card
(二)英译汉10分
1,Thank you very much.Have a nice evening.
非常感谢,祝您有个愉快的夜晚.
2,I'm sorry,sir,We do not have a table free now.Would you like to have a drink in the bar We shall call you as soon as possible
对不起,先生.我们现在没有空餐桌,请您在酒吧稍等一下,好吗 一有空
桌子我们就马上通知您.
Ⅳ Answer the following question in English.(20分)
中国的八大菜系是什么
Shandong Cuisine;Sichuan Cuisine;Guangdong Cuisine;Fujian Cuisine;Jiangsu Cuisine;Zhejiang Cuisine;Hunan cuisine;Anhui Cuisine
2,中餐的烹调方法有哪些
烘焙bake 煮boil 闷炖braise 炸deep fry 煎fry 炒fry 烟熏smoke
清蒸steam 烩stew 烘烤roast
V please introduce your Chinese restaurant to your guest.(10分)
餐厅服务英语口语竞赛试题(B)
I Explanation(10)
Banquet--宴会.宴会为多人准备的正式用餐形式.通常伴有致词和一定的
仪式.
Self-service自助服务.有客人们自己从食品台上取事物的一种餐厅服务.
Ⅱ Translate the follwing Words into English(15分)
中餐厅Chinese Restaurant 筷子Chopsticks 芹菜Celery
鲈鱼Perch 免税商店Duty Free Shop
Ⅲ Translate he following sentences into Chinese or English.
i汉译英(25分)
1,早上好!我能为您做点什么
Good morning! What can l do for you
2,我想来点清淡些的,你能推荐什麽吗
What would you recommend I prefer something light.
3,我希望没有打扰您.
I hope I'm not disturbing you.
4,(餐厅)供应时间是:早餐7点到9点.
Service hours are from7:00a.m.to9:00a.m.for breakfast.
5,感谢您让这件事引起我们的注意
Thank you for bringing this matter to our attention.

1,The sweet and sour fish is particularly good tonight.Would you like to try
糖醋鱼是今晚特别推荐,您是否试试
2,You can hold the payment of the bill until you decide to leave if you like.
您可以等到要走的时候再付账.
Ⅳ Answer the following questions in English.(20分)
1,中国的八大菜系是

什么
Shandong Cuisine;Sichuan Cuisine;Guangdong Cuisine;Fujian Cuisine;Jiangsu Cuisine;zhejiang Cuisine:Hunan cuisine:Anhui Cuisine
2,中餐的烹饪方法有哪些
烘焙bake 煮boil 闷炖braise 炸deep fry 煎fry 炒fry
烟熏smoke 清蒸steam 烩stew 烘烤roast
V Please introduce your Chinese restaurant to your guest.(10分)
餐厅服务英语口语竞赛试题(C)
I Explanation(10)
Cafeteria:常用来指能为客人提供众多不同食品的一种自助餐厅
Hostess:领座员.在餐厅中负责餐桌和服务的女服务员,也为客人引领入座.
II Translate the following Words into English(15分)
餐厅经理:Manager of The Restaurant 席次卡Place Card
豆腐Bean Curd 矿泉水Mineral Water 客房送餐Room Service
Ⅲ Translate the following sentences into Chinese or English.
i汉译英(25分)
1,可以告诉我你的名字吗,先生
May l have your name please,sir
2,我可以向您推荐青岛啤酒配餐吗 它非常合适.
May l suggest Tsingtao Beer with your meal It goes well with it.
3,尝尝我们的特制鸡尾酒怎么样
How about our special cocktail
4,我在等一位朋友,稍后再点.
I am waiting for a friend.I will order later.
5,我要吃点冰淇淋和新鲜水果.
I would like to have ice cream and fresh fruit.
ii英译汉(10分)
1,Would you like to pay cash or by credit card
请问您是付现金还是用信用卡
2,I'm afraid we do not have time to prepare the dish unfortunately.May I suggest something else
对不起,恐怕我们没有这道菜,我可以向您推荐别的吗
Ⅳ Answer the following questions in English.(20分)
3,中国的八大菜系是什么
Shandong Cuisine:Sichuan Cuisine;Guangdong Cuisine;Fujian Cuisine:Jiangsu Cuisine;Zhejiang Cuisine;Hunan cuisine;Anhui Cuisine
2,中餐的烹饪方法有哪些
烘焙bake 煮boil 闷炖braise 炸deep fry 煎fry 炒fry 烟熏smoke清蒸steam 烩stew 烘烤roast
V Please introduce your Chinese restaurant to your guest.(10分)
餐厅常用英语口语试题
一,考核标准
1.餐厅服务用语英汉互译
2.答案完整,语言表达清楚流利,反应敏捷
3.注意语音语调
二,考核题目
(一)点菜用语
1.请给我菜单. May I have a menu,please
2.是否有中文菜单 Do you have a menu in Chinese
3.在用晚餐前想喝些什么吗 Would you like something to drink before dinner
4.餐厅有些什么餐前酒 What kind of drinks do you have for an aperitif
5.可否让我看看酒单 May I see the wine list
6.我可以点杯酒吗 May I order a glass of wine
7.餐厅有那几类酒 What kind of wine do you have
8.我想点当地出产的酒 I'd like to have some local wine.
9.我想要喝法国红酒 I'd like to have French red wine.
10.是否可建议一些不错的酒 Could you recommend some good wine
11.我可以点餐了吗 May I order,please
12.餐厅最特别的菜式是什么 What is the specialty of the house
13.餐厅有今日特餐吗 Do you have to day's special
14.我可以点与

那份相同的餐吗 Can I have the same dish as that
15.我想要一份开胃菜与排餐(鱼餐).I'd like appetizers and meat(fish)dish.
16.我正在节食中. I'm on a diet.
17.我必须避免含油脂(盐份/糖份)的食物. I have to avoid food containing fat(salt/sugar).
18.餐厅是否有供应素食餐 Do you have vegetarian dishes
20.你的牛排要如何烹调 How do you like your steak
21.全熟(五分熟/全生). Well done(medium/rare),please.
(二)餐厅常见用语
1.What kind of food do you prefer 你喜欢哪—种菜
2.Do you like Chinese food 你喜欢中国菜吗
3.What kind of food do you like,Chinese or American 你喜欢吃什么菜,中
式的还是美式的
4.Would you tell me where the Chinese restaurant is 请你告诉我中国餐馆在
哪里
5.Do you know where I can get a quick snack 你知道哪里有快餐可吃
6.What would you have for dinner 你要吃什么
7.What would you like to order 你要点些什么菜
8.Have you ordered yet 你点过菜了吗
9.No,not yet,I am waiting for a friend.I will order later.还没有,我在等一位朋友,稍后再点.
10.What would you recommend 请你推荐一些好莱好吗
11.What's your to day's special 今天的特色菜是什么
12.I would like to have something simple.我想吃些简单的东西.
13.What will you have for dessert 你喜欢吃点什么点心
14.We are in a hurry.我们要赶时间.
15.Please rush your orders.我们点的菜请快送来.
16.The beefsteak is very good today.今天的牛排很不错.
17.1 will take the beefsteak.我就要份牛排.
18.How would you like to have beefsteak,well-done or rare 你喜欢的牛排
是熟一些还是生的
19.I would like my beefsteak well done.我要熟一点儿的牛排.
20.How about a drink 喝一杯怎样
21.Bottoms up! 干杯1
22.To your health! 祝你健康1
23.I ask you to join me in drinking to the health of Mr Chen.请你跟我一起举杯祝陈先生健康.
24.I ask you to join me in drinking to the future success of our cooperation.请
你跟我一起举杯预祝我们合作成功.
25.I'm looking for a cheap l ace to eat.我要找个便宜的地方吃.
26.Is there a restaurant near here 这附近有餐馆吗
27.Can you recommend me a good restaurant 你能介绍一间好餐馆吗
28.Is there a Chinese restaurant in this town 在本镇有中国吗餐馆.
29.Can you show me a restaurant where they serve good food at reasonable
prices 请你告诉我哪里有公价钱道而菜又好的餐馆好吗
30.How is service 服务怎么样
31.Could have the menu,please 请给我一从菜单好吗
32.Here is the menu,sir. 先生,菜单就在这儿.
33.Are you ready to order now 你现在就准备点菜吗
34.Where did you have dinner last night 昨晚你在什么地方吃饭的
35.Do you like Chinese dishes 你喜欢中国菜吗
36.It's very delicious. 它的味道很好.
37.The food Is too salty. 菜太咸了.
38.I'm thirsty. 我口渴了.
39.Give me a glass of cold

water,please.请给我一杯冷水o
40.I'm on a diet.我在节食中.
41.I don't feel like eating more. 我不想再多吃了.
42.It was a very enjoyable dinner. 这是个令人愉快的一餐.
43.What would you like to drink 你要喝点儿什么
44.Could I have a cup of coffee 我想要—杯咖啡好吗
45.Would you like coffee or tea 你要喝咖啡还是茶
46.I would like tea with a slice of lemon,please.我想要柠檬茶.
47.Do you like to have anything else 你还要吃别的东西吗
48.No,thanks.I have had enough.不用,谢谢.我已经吃饱了.
49.I would like to have ice cream and fresh fruit.我要吃点冰淇淋和新鲜水果.
50.Help yourself to anything you like. 你喜欢什么随便吃.
51.Please pass me the salt and pepper. 请把盐和胡椒递给我.
52.I ordered ten minutes ago. 我10分钟前就点菜了.
53.I have been waiting for haft an hour.我一直等了半个小时.
54.Why is our order so late 为什么我点的菜那么慢
55.I can't wait any longer. 我不能再等了.
56.Please serve us as quickly as possible. 请尽快服务.
57.Could I have the bill please 请把账单给我好吗
58.Here you are,please pay the bill at the cashier's desk.这就是,请到柜台付账.
59.Let's me pay my share. 我们各付各的.
60.No,It's my treat. 不,这次我请客.
61.May I pay this time 这次我请客好吗












礼宾部英语
礼宾部 Concierge
行李生 Bell man / Bell boy
门童 Doorman
行李 Luggage / Baggage
行李架 Luggage rack
行李存放处 Luggage Depository
行李车 Baggage trolley
司机 Driver
导游 Tour guide
电梯 Elevator
洗手间 Toilet
机场 Airport
火车站 Railway station
商场 Shopping center
超市 Super market
小费 Tip
雨伞 Umbrella
接机服务 Pick-up service / Limousine service
行李寄存 Check baggage
叫早服务 Morning call
贵重物品 Valuables
易碎物品 Fragile objects
自助早餐 Buffet breakfast
往前直走 Straight on
常用词汇
五星级酒店Five-star hotel
前厅部 Front office department
总台 Reception / Front desk
总机 Operator / Service center
商务中心 Business center
票务 Ticket service
游泳池 Swimming pool
西餐厅 Western restaurant
中餐厅 Chinese restaurant
大堂吧 Lobby lounge / 医务室 Clinic Room
桑拿 Sauna / 按摩 Massage / 美容厅 Beauty salon
多功能厅 / 会议室 Powerlong Multi-Function Hall / Meeting room
停车场 Parking lot
总经理 General manager / 经理 Manager
大堂副理 Assistant manager [AM]
宾客关系主任 Guest relation officer [GRO]
主管 Director / 领班 Supervisor
楼层服务员 Room boy / Room waiter
总台接待 Receptionist / 维修人员 Repairman
换钱change money
明信片postcard
洗衣袋Laundry bag
小心轻放Handle with Care / 请勿倒立Keep Top Side Up

常用句子
Are these your baggage?
这些是您的行李吗？
Is this everything, sir？
这是全部东西吗，先生？

May I take them for you? / Let me help you with your luggage.
我来帮您拿好吗？ / 让我来帮您拿吧。
I hope I'm not disturbing you.
我希望没有打扰您。
Just a moment, madam. I'll bring them to you right away.
等一会儿，夫人。我马上送来。
The bellboy will show you to your room, sir.
先生，行李生会送您到房间的。
Here is your room key.
给您房间钥匙。
You may[can] leave your luggage in the Concierge.
您可以把行李放在礼宾部。
Would you like to check your luggage here?
您要寄存行李吗？
Don’t worry, your luggage will be sent up at once.
别担心，您的行李很快就会送上去的。
When you check out, please call NO.63and we’ll help you with your luggage immediately.
如果您要退房，请致电63，我们将马上帮您运送行李。
May I know your room number? / What's your room number, please?
您能告诉我您的房间号吗？
May I have a look at your room card?
我可以看一下您的房卡吗？
Do you mind if I put your luggage at here?
我把您的行李放在这里好吗？
Please sign your name here.
请您在这里签名。
Would you like me to call a taxi for you? / Would you want a taxi?
你需要我为你叫一辆出租车吗？ / 需要出租车吗？
About 30 minutes by texi from here to Airport.
从这里到机场大概需要30分钟。
I'm sorry to have kept you waiting ./Sorry to have kept you waiting
对不起让你久等了。
Would you tell me your phone number?
您能告诉我您的电话号码吗？
After you, please．/ You first, please.
你先请。
This way, please
这边请。
Is there anything else I can do for you？
您还有什么事要我做吗？
I see what your mean.
我了解你的意思。
I’ll send the luggage up by another lift.
我乘另一部电梯把行李送上去。
Here we are, sir, room 1335
先生，1335房到了。
情景对话
1，客人在门口时
A car pulls up in front of The first World Hotel and a doorman goes forward to meet the Mr Steven，opening the door of the car for them.
汽车停在了第一世界大酒店门口，门童上前为Steven先生开车门。
场景一：
Doorman[D]:Good evening, sir and madam．Welcome to our hotel．
门童[D]：晚上好。欢迎光临！
Mr Steven[S]： Good evening．
Steven先生[S]：晚上好。
[D] Excuse me, sir． So you have got altogether four pieces of luggage？
D：对不起先生，您一共带了4件行李是吗？
[S] Yes.
[D] Ok．Leave it to me, sir. I’ll take care of your luggage.
D：好的，让我帮您拿吧，我会照看好行李的。
[S] Thank you．
S：谢谢。
[D] Not at all. The Reception Desk is straight ahead．This way, please．
D：不客气先生。总台就在前面，这边请。
场景二：
S：Excuse me，where is the restaurant？
S：对不起，请问餐厅在哪里？
D：We have Chinese restaurant and a western-style restaurant．Which one do you pre

fer？
D：我们这里有中餐厅和西餐厅，您更喜欢哪个呢？
S：I'd like to try some Chinese food today．
S：今天我想来点中国菜。
D：The buffet?
D：要自助的吗？
S：Yes.
S：是的。
D：Is on the First floor．This way, please.
D：那在一楼，这边请。
S： What are the hours at the restaurant？
S：几点有饭吃呢？
D：Lunch 10∶30 a．m．to2∶00 p．m．；Dinner 5∶30 to 10∶00 p．m．．
D：午餐是上午10点半到下午2点，晚餐是下午5点半到晚上10点。
S：Thank you．
D： You're welcome．
2，带领客人到房间
Bellboy[B]： Is this everything, sir？
B：这是全部的行李吗，先生？
Mr Steven[S]：Yes, that's everything．
S：是的。
B：Ok, May I have a look at your room card？
B：能不能让我看下您的房卡？
S：Oh，yes．is 1335．
S：噢，好的。我住1335房。
B：I see．Now please follow me．I’ll show you to your room.
B：好的。现在我带您去您的房间。
S：Where is the Western restaurant？
S：西餐厅在哪呢？
B：Oh, it’s on the First floor. Get out the lift and turn right, sir.
B：在一楼，先生。出电梯右转就到了。
S：When will it open?
S：什么时候开呢？
B：The service time is 7:00am. To 10:00am..
B：营业时间是早上7点到10点。
S：OK。
B：Here we are, sir. Room 1335.Let me help you to open the door.
B：我们到了先生，1335房。让我帮您开门吧。
[门开后]
B：You first, sir. Do you mind if I put your luggage at here?
B：您先请先生，我把您的行李放在这里好吗？
S：It's OK, Thank you many much,
S：好的，非常感谢。
B：That’s my job.How do you like this room?
B：这是我们工作。房间如何呢先生？
S：It's very cozy．I like it very much.
S：非常舒适，我很喜欢。
B：Right, is there anything else I can do for you?
B：还有其他需要吗？
S：No, Thank you.
B：OK, Good night.

3，客人寄存行李
Mr Steven[S]：I want to check my luggage.
S：我想要寄存我的行李。
Bellman[B]：Certainly, sir. You can check luggage here. Please go through the formalities.
B：当然可以，先生。你可以把行李寄存在这里。请您办一下寄存手续。
S：No problem.
S：没问题。
B：May I know your room number?
B：您是几号房的？
S：My room number is 1335.
S：1335。
B：When will you take them back? Sir.
B：您什么时候来取呢？
S：About 30 minutes later.
S：大约半小时以后。
B：OK, please sign your name here.
B：好的，请在这里签个名。
B：Keep the luggage check card, and for drawing, please show the second half of this card.
B：请保存好行李寄存卡，当您来取回行李时，请出示这张卡的下半联。
S：OK, thank you very much. Bye bye.
B：See you. Sir.

4，客人要出租车

Doorman[D]：Would you like me to call a taxi for you?
D：需要一辆的士

吗？
Mr Steven[S]：Yes, thanks.
S：是的。
D：Where to? Sir.
D：到哪里呢，先生。
S：To the airport.
S：到机场.
D：OK, Just moment, please.
D：好的，请稍等。
的士叫来后…
D：Sorry to have kept you waiting, sir. Are there four pieces in all?
D：不好意思让您久等了，先生。您一共是四件行李对吗？
S：Yes.
S：是的。
D：Let me take them to the trunk.
D：让我把他们放到后背箱吧。
S：OK, thank you very much.
S：非常感谢。









































西餐厅常用语
1. Do you like to go out eating?
想不想出去吃呢?
有次我问老美出去吃东西怎么说, 他回答说一般出去吃饭, 他们只说 go to eat , go out eating 或是 eat out 而不会说 go to dinner, go for lunch, 也就是不需特地说中餐或是晚餐. 所以后来老美问我刚去哪了, 我应该要说 I just went out eating, 而不会说 I just went to dinner. 小细节多注意, 你的英文会更棒.
如果要强调是去吃午餐或晚餐的话, 一般就直接说 lunch 或是 dinner. 例如人家问你, "Where did you go?" 你就可以答说 "lunch."

2. There is a Deli over there, do you like it?
那里有一家 Deli (餐厅), 你喜不喜欢呢?
美国的餐厅可分很多种, Restaurant 是一般的通称, 另外常用到的有 Deli : 供应三明治, 沙拉这种现成的, 不需再经过烹调的餐厅, 例如 SUBWAY 就可以算是 Deli. 另外还有 Grill 也随处可见, 翻译成烤肉餐厅, 多半是提供牛排, 汉堡热食类的食物.
Deli 这个字是 delicatessen 的简写, 可是现今在美国一般只会听到 deli 而很少听到 delicatessen 了!

3. What do you like to drink?
想要喝什么?
美国餐厅的习惯, 吃饭时都会点一大杯饮料, 所以侍者一定会先问你 What do you like to drink. 也有人会这么说, Can I get you something to drink?. 一般餐厅都会提供的有 Coke, Diet Coke, Sprite, Iced Tea, 以及 Lemonade 等. 如果什么都不要, 就说 Just water.
值得注意的是, 在一般的速食店提到 drink 都是指 soft drink 而言. 但是一般人说到 have a drink 时, 他们多半指的是 alcoholic, 也就是含酒精的饮料. 所以如果有人问你, "Come on, have a drink with us." 他绝不是要你跟他们一起喝可乐的意思, 而是要你跟他们一起喝酒啦!

4. Are you ready to order or just a minute?
你们准备好了吗? 还是要再等一会?
通常饮料上桌之后, 大伙都还要花点时间研究一下菜单, 如果侍者看你们大概都差不多了, 他就会过来问你们, Are you ready to order or just a minute? 如果是已经准备好要点餐了, 就直接跟她说你想吃什么, 如果大家还要再研究研究, 则可以跟侍者说 Just a minute. 或是 Wait a few more minutes. 请他等一下, 他会说 OK. I'll be back. (好, 那我等下再来.)

5. Do you want to separate check?