商务英语口语考试

商务英语口语考试
商务英语口语考试

Part 1 Invitation

S: Mr. Li, it’s so nice talking with you about your business. I really hope we can have a chance to do business together.

L: I hope so. Look, we are having a small dinner for some of our clients. Please come and join us.

S:That’s very kind of you. I’ll be glad to come. But I have my associate with me. She is visiting one of our important clients in the city. I’m afraid she has some arrangements foe me. Anyway, I’ll just check with her. L: How is it?

S: I’m free tonight.

L: Sounds great! Your associate is most welcome to join us too.

S: Thank you. Unfortunately she has another engagement.

L: Well. What a pity!

S: I’m sorry for that, but thank you just the same. Where and when shall we meet?

L: How about the lounge bar here? At about six?

S:OK..

(During the dinner, Li Yan invited Susan to visit his factory in China.)

L: If you’d like, we’d be delighted to see you at our workshop.

S: It’s very kind of you. My associate and I would be interested in visiting your factory.

L: How long will you be in China? When is OK with you?

S: We’ll be here for another three weeks, for other business of course. We want to visit next week, how about November 1st.

L: That’s all right. Could you give me your email address? I’ll arrange your tour and email the schedule to you. S: Thanks. My email address is Susan@https://www.360docs.net/doc/5d4060771.html,.

L: I’ve got it. I am looking forward to seeing you.

Part 2 Visiting a Plant

L: Hello, Susan. Nice to meet you and welcome to Boyi.

S: Hello. Nice to meet you , too.

L: Let me show you around our factory. If you have any questions, please feel free to ask me.

S: OK. Could you give me a general idea of your factory before we see the workshops?

L: Certainly. There are three parts: the production area, the processing area and the dispatch area.

S: How large is the factory?

L: It covers an area of 50,000 square meters.

S: It is much larger than I expected. When was the factory set up?

L: In the early 1970s.

S: How many employees do you have now?

L: About 2,000. That is our office block. We have all the administrative departments there. Down there is the research and development section.

S: How much do you spend on development every year?

L: About 5-6% of the gross sales.

S: What’s that building opposite to us?

L: That’s the warehouse. We keep a stock of the faster moving items so that urgent orders now, how long would it be before I got delivery?

S: If I placed an order now, how long would it be before I got delivery?

L: It would largely depend on the size of the order and the items you want.

S: Could you show us your production shop?

L: Sure. This way, please.

L: Well, here we are at the workshops.

S: That’s fine. The factory floor is clean and well laid out.

L: Our company has introduced advanced technology and equipment. They have increased our productivity and lowered the cost of production.

S: Your equipment is first-class and the workers seem to be professional and skilled.

L: Yes, you know our products are made of botanical materials. In order to produce high-quality products, materials shall be strictly selected and processed before we put them into production.

S: Well, is the production line fully automated?

L: Well, not fully automated. Most of them are hand-operated.

S: So what is the output of your factory?

L: As I mentioned at the fair, it depends. Our goods are hand-made and the output of each kind is around 300-500.

We have decided to enlarge production as there is a strong demand for it at home and abroad.

S: That’s wonderful. You’re really far-sighted. May I have a look at the finished products?

L: Certainly. Our showroom is on the second floor. This way, please.

S: Oh, you’ve got so many nice things here.

L: Yes. Most of our products are well-known in China, because of the superior quality and reasonable prices of course.

S: That sound great. What kind of quality control do you have?

L: All products have to go through 4 checks during the production process and have to pass strict inspection before they go out. In addition, we set up our own quality control department.

S: That’s the way it should be.

Part 3 Making an Inquiry

M:hello, I am Mary from Masaic International corporation from France. Nice to meet you!

M: Well, I am thinking of placing an order with you for some of your products. I am quite sure that these items will find a ready market in France if their prices are competitive.

W:I am very glad to hear that. What items are you particularly interested in?

M: We need to get some more information about your products before we place an order with you.Could you give me one copy of your catalogue and latest price list each.

W: Of course. Here you are. These are price lists for products with sample pictures and specifications as all.

M: Thank you. Are the goods as good as the samples you display?

W: Certainly, I can assure you of our high quality and reasonable price.

M: All right, thank you very much for your patience. I will look through the catalogues and price list indetails ,and call you as soon as I get an idea.

W: Sure. am looking forward to your trial order.

(Several days later, Mary calls MR .Wang to make a specific inquiry about the products)

M: Hello. This is Mary .May I speak to Mr. Wang.

W: Speaking. Good afternoon. What can I do for you?

M: Yes. After looking through the price lists, we are particularly interested in apple crafts. By the way, how about the supply position?

W: We have a steady for all our products.

S: That is good ! Can you quote us your best price for apple crafts ?

W: Thanks for your inquiry. Would you tell me the quantity you require so that we can work out our best offer ? M: We would like to start with 2000 apple crafts.

W: Ok. Which one would you prefer for the quotation, FOB or CIF?

M: I wonder whether you can quote us your CIF price. If your prices are good , we can place the order with you. W: I am sure you will find our price is very competitive, compared with that of the other companies in the same line.

M: Well, when can I have your CIF firm offers for the 2000 apple crafts? Meanwhile, we also need to know some information on your terms of payment , packing and the earliest date of shipment .

W: We will work out the firm offer this evening and give it to you tomorrow morning.

M: I will be at your office at ten a.m. tomorrow for the firm offer .Is it all right with you ?

W: Ok .I will be expecting you then.

Part 4 Offer and Counter-offer

W: Good morning,Mary.

M: Good morning, Mr. Wang, are you ready for the quotation?

W: Yes, I’d like to quote you USD 1.58 per piece CIF European Main Ports. The validity is 4 days.

M: Well, the price is much higher than what I have expected. Could you give me a discount?

W: We will offer 10% discount for an order of more than 5,000 pieces.

M: 5,000 pieces! You see, this is only our trial order. And if the first order in the future.

W: I highly appreciate it. But I’m sorry we couldn’t make a change to the settled-price principle of our corporation.

M: Thank you for your offer. I will talk to my general manager to see if it is possible to increase the quantity to get the discount.

W: I’m very grateful to you for your efforts.

M: By the way, what is your usual practice in payment terms?

W: It is our practice to adopt L/C.

M: When is the earliest shipment you can make?

W: End of April, I’m afraid.

M: Fine, thank you. I’ll call you as soon as possible.

(Susan is negotiating with Li Yan to settle the quotation over the phone.)

M:Mr. Wang, I’ve talked to my general manager and he has agreed to increase the number to 5,000 pieces but we ask for a 20% quantity discount.

W: Thank you for your effort, but 20% is much more than we can offer to any of our customers. M: If you take such a large quantity into account, you will find your prices are higher than we can get from elsewhere.

W: But you should take the quality into consideration. You know our products are of high quality and well-known all over the world.

M: The labor cost has decreased a lot recently, however. I think you can reduce the price accordingly.

W: But it’s beyond our reach. Well, in order to establish the business relations with you, we can grant you a special discount of another 3%.

M: A 13% discount ? That doesn’t make a difference. You know we usually deal on a 20% quantity discount for such large orders. How about 15 %.

W: It would be uneconomical for us to offer our products at the discount you suggest.

M: Your concession will set the ball rolling. Let us settle it at a total discount of 15%, if you agree. W: I’m afraid 13% discount is already our best offer for 5,000 pieces.

M: In order to get the business, we are willing to make some concessions. 15 % for 6,000 pieces. W: Great. Let’s call it a deal. USD 1.34 per piece for 6,000 pieces apple crafts.

M: OK. I hope we both can get something out of this.

商务英语口试常见话题

In this part each candidate’s task is to choose one topic from a set of three, and to talk about it for one minute. Candidates have one minute in which to prepare and should use this time to make brief notes. The other candidate listens to the talk and is invited to ask one or two questions at the end. Candidates may make notes while listening to their partner. Each candidate is given a different set of three tasks from which to choose. General procedure A choice of three different topics One minute preparation while making notes A/B starts with the other listening---one minute Question asked 1. Customer relation: the importance of offering incentives to customers Offering incentives to customers can help you to strengthen your customer base and enhance customer loyalty. If you offer incentives such as vouchers, complementary tickets, miles, gifts in the promotion or sales, you will attractive more customers and get them buy your products or services. At the same time the image of your company will be improved and your brands are more likely to be known by customers. 2. Product promotion: how to ensure that products are promoted effectively at international trade fairs You should send a professional team of experts to arrange the promotion at the trade fair. They must be familiar with the products you want to promote at the fair. Meanwhile they must be good at dealing with clients especially foreign clients. You should use advanced technology to display your products at the fair. Necessary equipments such as DVD, overhead projector, high-definition screen can help you demonstrate the quality, function and specification of your products. You should design your show room and stand carefully to attract more customers. Your stand should be put up at an obvious place so that every customer can get an easy access to your products. 3. How to reduce labor turnover rates In order to reduce labor turnover rates we must take the following effective measures: Set up a clear staff appraisal process to make sure that the performance of every staff can be evaluated openly and honestly and their promotion is based on their contribution to the company. Thus no one will complaint about unfair promotion which once forced some of your staff to leave their jobs.

商务英语口语考试样题

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part1-匹配题。找选项中关键词。读段落时,找出有几个意思,标记提示词。关键是要读懂,不然什么方法都没用,然后一一对应,用时10-20分钟不等。 part2-填句。通读全文,把标示段落大意或层意的词挑出来做记号。再读选项,根据语义匹配和呼应词匹配选择。不选到最后,一定不要舍弃某个选项,说不准它就是对的,10-15分钟不等。 part3-单选。通常一段对应一道题,可以看一段选完一题。看懂大意,理解了,就能做出来,没有其他窍门,10分钟。 part4-完型,有选项。考词语搭配,词语辨析。在于平时的总结、积累以及语感,5分钟。 part5-完型,无选项。主要是填虚词和词组中缺的词,实词考察很少。靠平时做题的总结,形感,5分钟。 part6-改错。做题,总结,形成语感,归纳好语病的出处,5分钟。做题顺序:推荐3456按顺序做,1、2放在最后,因为1、2的难度不定,非常影响发挥。

BEC中级口语复习资料

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2017下半年商务英语考试中级口语素材

2017下半年商务英语考试中级口语素材 Having a calm smile to face with being disdained indicates kind of confidence.以下是小编为大家搜索整理的2017下半年商务英语考试中级口语素材,希望能给大家带来帮助!更多精彩内容请及时关注我们应届毕业生考试网! part 1 1.Design change 设计更改 A: How do we decide if we need to implement a design change? B: If it relates to safety, we have to implement it. A:我们怎么确认是否要进行设计更改? B:如果关系到安全问题,我们就必须进行更改。 2.Deviation 偏差 A: Do we allow any deviation on the material? B: You need to get customer's approval for any deviation. A:我们允许在材料的使用上有所偏差吗? B:任何偏差都要经过客户的批准。 3.Durability 耐久性 A: Why do we have to do durability test? B: We need to know how long this product will last in the field. A:我们为什么要做耐久性测试? B:我们需要知道产品在使用中可以有多长的寿命。 https://www.360docs.net/doc/5d4060771.html,yout drawing 总布置图纸 A: What's the importance of layout drawing? B: The layout drawing shows a product in its environment. A:总布置图纸的重要性是怎样的? B:总布置图纸是描述在工作环境中的产品。 5.Part 零件 A: How many parts do you have in this seating system? B: Two hundred fifty seven to be exact. A:你这个座椅系统包含多少个零件? B:精确的讲有257个。 part 2 1.Appointment 约会,约见 A: Do you have an appointment with Mr.Liu? B: I have an appointment with him at one o'clock. A:您和刘先生约时间了吗? B:我和他约在一点钟见面。 2.Fund 成立 A: Our company was founded in 1960. B: That was long time ago. A:我们公司成立于1960年。 B:历史蛮悠久的。 3.Headquarters 总部 A: The headquarters of our company is in New York. B: I see. So this is your branch office. A:我们公司的总部在纽约。

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