2021年酒店面试的英语问题及答案
酒店英语面试问题及答案 (菁选优秀9篇
酒店英语面试问题及答案(菁选优秀9篇1、您认为您的岗位职责有哪些？牛牛范文为您精心收集了9篇酒店英语面试问题及答案(菁选，希望能够对困扰您的问题有一定的启迪作用。
酒店英语面试常见问题篇一tell me about yourself.why do you want to work here?why should i hire you?what did you like/dislike about your last job?what would you like to be doing five years from now?what is the most difficult situation you have faced working in the hotel area?do you prefer working with others or alone?酒店面试英语自我介绍篇二My name is . I#39;m (years old)。
I was born at Sh酒店面试英语自我介绍范文nxi Province. I#39;m very proud of being here to meet you. Then I will introduce myself brifely. I graduated from Repast Administration Department，Xi#39;an Foreign Affairs College. During the past 二years I got many basic professional knowledge. I like singing，drawing(painting)。
As far as I#39;m concered I am honest optimistic person and I could work under some pressure. That#39;s all !Thank you !酒店面试英语自我介绍篇三Good afternoon, Everyone! I am . And I am 23 years old. My previous job was a Front Office Supervisor. During the three years when I was working, I also majored Tourism and Hotel Management in the local radio broadcasting and television college. I like this job very much and I like to deal with different guests every day. I hope I can have this chance to one of the members in this hotel. Thank you so much to share my brief introductions.酒店英语面试常见问题篇四1、Could you introduce yourself in english?/ Why don#39;t you start with telling us about yourself能用英语自我介绍吗？2、Why did you leave (are you leaving) your job?为什么你要离职？3、What is your career plan in next 5 years?您对自己未来五年内的职业生涯计划是什么？4、What kind of value/contribution will you bring in if you join our hotel?如果我酒店雇用你，你觉得可以为酒店带来什么样的贡献？5、Describe a situation where you had a dissatisfied customer and you solved their problem. What did you learn from it?描述一下你曾经遇到过的一个很不满的客人，你是如何解决的？并且说说你从中学到了什么？6、How do you handle negative feedback from customers?你是如何处理客户的负面反馈/投诉的？7、How do you understand the service consciousness in service industry?您如何理解服务行业的服务意识？8、What kind of people/manager do you like to work with?你喜欢和什么样的人/经理一起工作？酒店面试英语自我介绍篇五Hello, everyone, I am glad to have the opportunity to interview your hotel! My name is 。
2024年职场_酒店英语面试问题及答案
酒店英语面试问题及答案酒店英语面试问题及答案一1、What do you look for in a job?This is really a question about suitability, though we’ve included it here.Remember the advert? Focus on the advert criteria and you won’t go far wrong. For example, if the advert called for someone to lead others, you might say:“I like a job where I can lead and motivate others and enjoy seeing improvements in team performance”.If the advert called for a target-focused individual, you might say: “I like having targets. They encourage me to stretch myself and beat them!”2、What is your personal mission statement or motto?Not everyone has one, but because you might be asked, think what yours would be.“Just do it!”“Right first time, every time”.“Less talk, more action”.“Treat others as you’d wish to be treated”.“Fortune favours the brave”.“Quality, quality, quality…”.Our advice: This is one of those times when we ask candidates to explain their answers to our interview questions. So, whatever you say, it’s likely you’ll be asked to give a reason or example so have one in mind. For most jobs, you want to sound positive and motivated, but possibly not ruthless or inconsiderate.8、What do you enjoy most about what you do now?“I really enjoy the technical nature of the job and the speed at which I’m able to fix faults. I get a lot of satisfaction from getting people back to work as soon as possible”.If working as part of a team is mentioned as a requirement of the job, you might answer:“I really enjoy being part of a team. I like it when the team pulls together to achieve something and everyone can take some credit”.3、 What do you enjoy least about your current role?A good interview answer might go something like this:“Actually, I enjoy everything about what I do. I suppose if I had to give something up, it would be…”The ‘something’ depends on you, but it’s best to mention something incidental to your job, like admin or paperwork. So you might say:“I’m not sure (pause). I suppose if I had to pick something to give up it would be paperwork. I know it’s important, and I do it well, but if someone else did if for me, that would be great!”酒店英语面试问题及答案二1、What can you tell me about XYZ Company?If you need to, start by saying “Is it ok if I refer to my notes?”. When you get the nod, off you go.A good interview answer should include short factual statements covering such things as the Company’s history, its products, staff numbers, turnover and future business objectives. Something like this is fine: “I believe the Company began in 1967, with just one outlet, but now has 25. From what I’ve read, you sell A,B andC products across Europe and the States and have a turnover in excess of $5 million. You employ 125 staff. I beleive you hope to enter the Asian market by ″. “I’ve done some research and can tell you more if you like”.You will likely hear “No, that’s fine. Thank you.”Your interviewers will be impressed that you prepared and made notes and you’re off to a good start.2、What do you think XYZ Company can offer you?There are two bits to this interview question, the role and the Company. Mention both. You might say:“I’m told the Company has a firm commitment to individual training and development. This is great news for me because I’m keen to learn and advance in the Company. The role itself appears challenging and rewarding which I’ll find very motivating”.3、If you’re successful, what do you think you’ll be doing day-to-day?You might start by saying “I understand that I’ll be…”. Then you could talk about the main role, any other activities and any targets you expect to be given.4、What are your strengths/weaknesses?IMPORTANT — this common job interview question can be asked in many different ways, such as “What qualities do you admire in others that you would like to develop in yourself?”Strengths should be easy enough to think about (keep the position in mind).Talking about weaknesses can be harder but good interview answers are still possible. Many people choose to mention something which they’ve recognized as being a weakness but have overcome.“I’d like to be more organized, like one of my colleagues. She doesn’t have to try. But because I don’t find it as easy as her, I use to-do lists and a diary to help me successfully manage my work”.On a final note, it’s much safer to highlight your lack of experience or knowledge as a weakness than a fault in your personality. Employers can always give you experience but few want to help you overcomeshortcomings in your personality! So avoid telling interviewers that you “get bored” or “too involved” or “frustrated”!酒店英语面试问题及答案三1、 Why do you want to leave your current job/company?If you’re applying for a more senior job, you might answer:“I really enjoy what I do, but I’m ready for more responsibility and challenge which your job offers. Unfortunately, my currentjob/employer can’t give me this.”If this isn’t the reason, use yours instead, but always be positive in your answers to tough interview question2、What do you think of your current boss?“My current boss is great. He sets the team challenging but realistic targets and motivates us to achieve them…”“My current boss is very good. She deals with her team firmly but fairly and enjoys our respect because of this…”If your current boss is not great, and you are prepared to answer more interview questions about this, say so, but do balance each criticism with a positive point. Remember the need to appear positive in your answers to interview questions. You might say:“My current boss has strengths and weaknesses. He is very good at listening to people but sometimes, in my view, doesn’t deal with underperformers firmly enough. This affects team morale sometimes…”3、What will you miss about your present job?People is the best interview answer here. Say anything else and you’re suggesting the job you’re applying for won’t give you everything you had and more, and might even leave you wanting!As you think about answers to interview questions, always have in mind the need to create a positive impression.“Well I’m confident that the job you’re offering will give me everything I have now and more so I don’t think I’ll miss anything about the job itself. But I’ll miss some of the people of course…”。
酒店面试经典的英语问题
酒店面试经典的英语问题酒店一般地说来就是给宾客提供歇宿和饮食的场所。
下面，小编为大家分享酒店经典的英语问题，希望对大家有所帮助！1、请画出西餐banquet流程图。
Please illustrate the procedure of western restaurant banquet。
2、您如何理解服务行业的“服务意识”?How do you comprehend the “service consciousness”of service trade?3、能用英语吗?Could you introduce yourself in English?4、您是如何培训本部门员工的?How do you train the staff of your department?5、如果酒店正式录取您,您上班第一件事是做什么?If you are employ by the hotel , what will you do firstly?6、您是如何理解的?How do you perceive the morality of career?7、请举例您在工作中遇到的几件困难,而您是如何克服的?Could you list some difficulties during your work? And how did you conquer them?8、您对您以前的直属领导有何看法?How do you like your senior leader who led you directly before?9、您的人生观是什么?What is your philosophy?10、您对自己未来五个的计划是什么?What are the five plans for yourself in the future?11、您都用业余时间些什么?What are you studying in your spare time?12、你的期望待遇是什么?What kind of treatment do you expect?13、请介绍你的家庭。
2021年酒店面试问题英语回答
酒店面试问题英语回答酒店的英语问题会有什么，怎么回答?为大家如下酒店英语回答，希望给大家带来帮助。
Why should I hire you?I feel that my qualifications match your job description.I have a proven track record in resolving problems, multitasking, and dealing with customers, as you can see from my resume.What can you offer this pany?In addition to the skills and experience we discussed,I'm an extremely hard worker, I'm very thorough and methodical, I get along great with people, and I'm a quick learner.Can you ___ me some of your strengths and weaknesses?I'm loyal, honest, I manage my time effectively, I always follow through on my work, and I have great puter skills.Umm, I can't really say I have any major weakness that affects my performance at work. I believe in continual learning and on-the-job training so that I can perform even better. Sometimes, I think I'm too hard-working, but I really love my work.How do you rate yourself as a professional?With my strong academic background, I am capable and petent.What do you think you are worth to us?I feel I can make some positive contributions to your pany in the future.模板,内容仅供参考。
酒店英文面试中会问的问题
酒店英文面试中会问的问题在酒店英文面试中，可能会问到以下问题：1. Could you please introduce yourself?（请简单介绍一下你自己。
）2. Why are you interested in working at this hotel?（为什么你对在这家酒店工作感兴趣？）3. What previous experience do you have in the hotel industry? （你在酒店行业有什么以往的经验？）4. How would you handle a difficult or irate customer?（你会如何处理困难或焦躁的客人？）5. How do you prioritize tasks when faced with multiple responsibilities?（当面临多个责任时，你会如何给任务排序？）6. Can you describe a time when you went above and beyond for a customer?（请描述一次你为客人做得特别多的经历。
）7. How would you handle a situation where a guest had a complaint about their room?（如果客人对房间有投诉，你会如何处理这种情况？）8. Are you able to work in a fast-paced and high-stress environment?（你能在快节奏和高压力环境下工作吗？）9. What do you think is the most important quality for someone working in the hotel industry?（你认为在酒店行业工作最重要的品质是什么？）10. Do you have any questions for us?（你有什么问题要问我们？）。
2021年酒店英语面试常见问题「」
酒店英语面试常见问题「」酒店英语面试常见问题「汇总」酒店工作会遇到哪些问题呢，以下是为大家的关于酒店常见问题，希望大家喜欢！1、Could you introduce yourself in english?/Why don't you start with ___ing us about yourself能用英语吗？2、Why did you leave (are you leaving) your job?为什么你要离职？3、What is your career plan in next 5 years?您对自己未来五年内的职业生涯计划是什么？4、What kind of value/contribution will you bring in if you join our hotel?如果我酒店雇用你，你觉得可以为酒店带来什么样的贡献？5、Describe a situation where you had a dissatisfied customer and you solved their problem.What did you learn from it?描述一下你曾经遇到过的一个很不满的客人，你是如何解决的？并且说说你从中学到了什么？6、How do you handle negative feedback from customers？你是如何处理客户的负面反馈/投诉的.？7、How do you understand the “service consciousness” in service industry?您如何理解服务行业的“服务意识”？8、What kind of people/manager do you like to work with?你喜欢和什么样的人/经理一起工作？How would you handle difficult or fussy customers?你是如何应对麻烦或者挑剔的客人的？Have you been a customer at our restaurants, and how was your experience?你来过我们餐厅吃饭吗？你觉得怎么样？Are you familiar with our menu and beverage offerings?你对我们的菜单和饮品熟悉吗？Describe a situation where you had a dissatisfied customer and you solved their problem. What did you learn from it?描述一下你曾经遇到过的一个很不满的客人，你是如何解决的？并且说说你从中学到了什么？Would you describe yourself as more of a leader or more of a follower?你觉得自己是个领导者还是一个追随者？Why should we hire you?为什么我们要聘用你？What are your goals?你的目标是什么？When were you most satisfied in your job?你什么时候对你的工作最满意？What are three positive things your last boss would say about you?你的前任上司给过你哪三个积极的评价？Why do you want to work here?你为什么想在这里工作？If you were an animal, which one would you be?如果你可以做一个动物，你想做哪个动物？Why did you leave (are you leaving) your job?为什么你要离职？What can you do for us that other candidates can’t? / What makes you unique?你与众不同的地方在哪里？What are your biggest aomplishments/achievement?你最大的成就是什么？What was the biggest mistake you have ever made?你犯过最大的错误是什么？Can you work under pressure?你可以在压力下工作吗？Do you prefer working with others or alone? 你喜欢和别人一起工作还是独自工作？模板,内容仅供参考。
酒店英语面试问题及回答
酒店英语面试问题及回答酒店英语面试问题及回答三1、At what point did you choose this career?I knew that I wanted to pursue information systems technology about my sophomore year in college. It was then that I realized that my hobby (computers) was taking up most of my time. My favorite courses were IT courses. I also realized that I was doingcomputer-oriented work-study that I enjoyed so much I would have done it for free.2、What specific goals have you established for your career?My goals include becoming a Certified Financial Advisor so I can obtain a better working knowledge of financial research analysis, which would allow me contribute to my client base as a better financial consultant since I would have that e*tra insight into the companies they are seeking to invest in. Also this is the foundation block to advancing my career to portfolio manager or even branch office manager.3、What will it take to attain your goals, and whatsteps have you taken toward attaining them?I’ve already done some research on other workers at Merrill Lynch to see how they achieved similar goals.I know that Merrill Lynch encourages the pursuit and will reimburse for tuition of a graduate degree. I plan on pursuing a MBA to give me an even more e*tensive knowledge of business and financial analysis.4、How did you handle a challenge?-During a difficult financial period, I was able to satisfactorily negotiate repayment schedules with multiple vendors.-When the software development of our new product stalled, I coordinated the team which managed to get the schedule back on track. We were able to successfully troubleshoot the issues and solve the problems, within a very short period of time.-A long-term client was about to take their business to a competitor. I met with the customer and was able to change how we handled the account on a day-to-day basis, in order to keep the business5、When you’re asked what your greatest weakness is, try to turn a negative into a positive.For e*ample, a sense of urgency to get projects completed or wanting to triple-check every item in a spreadsheet can be turned into a strength. i.e. you are a candidate who will make sure that the project is done on time and your work will be close to perfect.Weakness-When I’m working on a project, I don’t want just to meet deadlines. Rather, I prefer to complete the project well ahead of schedule.-Being organized wasn’t my strongest point, but I implemented a time management system that really helped my organization skills.-I like to make sure that my work is perfect, so I tend to perhaps spend a little too much time checking it. However, I’ve come to a good balance by setting up a system to ensure everything is done correctly the first time.-I used to wait until the last minute to set appointments for the coming week, but I realized that scheduling in advance makes much more sense.Strength-When I’m working on a project, I don’t want justto meet deadlines. Rather, I prefer to complete the project well ahead of schedule.-I have e*ceeded my sales goals every quarter and I’ve earned a bonus each year since I started with my current employer.-My time management skills are e*cellent and I’m organized, efficient, and take pride in e*celling at my work.-I pride myself on my customer service skills and my ability to resolve what could be difficult situations.。
酒店英语面试常见问题及回答技巧
酒店英语面试常见问题及回答技巧这是一篇由网络搜集整理的关于酒店英语面试常见问题及回答技巧的文档，希望对你能有帮助。
酒店英语面试常见问题及回答1.Tell me about yourself.这是一个面试问题中的经典头道开胃菜。
这个问题主要考察求职者的个性是否符合酒店的企业文化，所以回答的时候要尽量贴近这个酒店的情况来推销自己的特点。
比如酒店行业，那么你就该回答：I really like the hotel industry, I think the hotel is my best friend.总之是要找到自己跟这个酒店的一个切合点，让面试官了解你充分适合这个环境。
2.What are your three greatest strengths?回答这个问题的时候不可以含混不清，不可以只是简单回答“I’m really organized, punctual and get along well with others.”简洁、精炼，找到这个酒店所看重的特长，是回答这个问题的关键。
但是如果应聘者是一个销售精英，可以说：“I t hink my strongest strengths are aggressive, hard working and communicative.”总之，需要考虑到应聘酒店及职务的需要来选择表现自己的优势。
3.What are your three greatest weaknesses?老板都愿意找到一个了解、热爱工作，并能够为酒店创造价值的员工。
所以不要很诚实的把自己的毛病暴露出来，而是要策略的选择一些能够为自己加分的缺点。
4.Why are you interested in working for our hotel?这个问题主要考察应聘者是否对这个工作进行了了解，或者是否真正有兴趣，所以需要围绕整个酒店的具体情况，让面试官知道你很清楚这个酒店的运营模式，以及对这项工作非常积极。
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酒店面试的英语问题及答案
导语：酒店的英语问题有哪些?以下是精心为大家的有关酒店面试的英语问题及答案，希望对大家有所帮助，欢迎阅读。
1、你喜欢和什么样的人/经理一起工作？
What kind of people/manager do you like to work with?
这个问题主要是看你能否融入这个团队，同时，你喜欢一起工作的人通常往往是你本身性格的一个折射，意思就是你喜欢一起工作的人往往性格和你相似，所以这个时候面试人也想要知道你是如何看自己。
如果你面试国际性的酒店，往往可以说I like working with people who are open-minded, active and easy-going（这只是一个例子），也可以按照自己的性格以及你面试的岗位回答。
2、如果我酒店雇用你，你觉得可以为酒店带来什么样的贡献？
What kind of value/contribution will you bring in if you join our hotel?
可以大胆谈谈自己的优势，尤其是根据自己的。
可以说：If I get chance to join XXX hotel, I believe that my rich
experiences in XXX(擅长的方面) can bring extra value to XXX hotel. Because/Since...（因为...谈自己以前的经历). 这个问题的关键是你能说出个一二来，而且面试官想要知道你是否知道自己的优势在哪。
3、How would you handle difficult or fussy customers?
你是如何应对麻烦或者挑剔的客人的？
这个问题算是酒店面试最常见问题之一了。
其实关于应对挑剔麻烦的客人，你的回答可以遵循以下6个关键词来组织自己的语言，然后还可以举一个以前发生过的例子，来证明你指导如何应对麻烦和挑剔的'客人。
*Respect/尊重
*Empathy/同理心，站在客人的角度思考(I will put myself in the customer's shoes, and try to see the situation from
his/her perspective)
*Listen/倾听
*Identify the problem/找出问题
*Avoid blame/避免责备
*Resolve the problem/解决问题
4、Would you describe yourself as more of a leader or more of a follower?
你觉得自己是个领导者还是一个追随者？
不要被问题给限制了。
如果你说一个领导者，可能会暗示你不太遵守工作规则。
如果你说追随者，你看起来好像只知道服从，没有什么雄心壮志。
但是其实别担心，只要解释好就可以。
这个问题没有正确答案的，更加取决于你面试的职位，如果是一个领导者的职位，那你可以说自己想要成为一个领导者，更加显示出你雄心壮志的一面，想要成长的一面。
5、If you were an animal, which one would you be?
如果你可以做一个动物，你想做哪个动物？
面试官其实想看你快速思考的能力。
如果你说你想做兔子bunny，那你给人的印象大概是温和soft、被动passive。
如果你回答狮子lion，你大概比较aggressive。
这个问题的关键是看你想给面试官留下什么样的印象了。
6、Why did you leave (are you leaving) your job?
为什么你要离职？
这个问题，有很多答案，一般比较“好”一点的回答是：
我想有更好的职业发展(better career development)
我想开阔我的视野(broaden my views)
还有一些比较客观的原因，比如：
我上一家酒店关了/搬了（Business went down/relocate in..)
这个问题的回答很多，只要合理，上面的“好”只是相对而言的。
但是建议不要说，离职因为是由于我和老板/同事的矛盾，或者
抱怨自己上一家酒店的不好，这些其实会让面试官开始担心，你能否如何好处理人际关系等。
模板,内容仅供参考。