酒店日常英语及单词图文稿

酒店日常英语及单词图文稿
酒店日常英语及单词图文稿

酒店日常英语及单词集团文件版本号:(M928-T898-M248-WU2669-I2896-DQ586-M1988)

酒店日常用语

酒店日常英语(对话)BasicEnglishforhotelservice

称谓:

1、直接称谓:

Mr.XXX,Mrs.XXX,Ms.XXX,Miss.XXX,Sir,Madam,Gentlemen,Lady,youngge ntleman.

2、间接称谓:

theladywithyou,thegentlemanwithyou,thatlady,thatgentleman.问好:

1、Howdoyoudo

您好!(初次见面)2、Gladtomeetyou.

很高兴见到您。3、Howareyou您好吗

Fine,Thanks.Andyou很好,谢谢。您好吗4、Goodmorning,sir/madam 早上好!先生/夫人。Goodafternoon,sir/madam下午好!先生/夫人。Goodevening,sir/madam晚上好!先生/夫人。

5、Howareyoutoday,sir回答:Thankyou.Andyou

先生,今天一切都好吗很好,谢谢。你呢欢迎:

1、Welcometoourhotel(restaurant,shop).

欢迎到我们宾馆(餐厅、商店)来。2、We’regladtoseeyouagain.

我们很高兴能再见到您。

3、I’mfromxxdepartment,mynameisxxx.

我在XX部门工作,我叫XXX。

询问/征询:

1、MayIhaveyourname,please

请问您叫什么名字2、Yourinitials,please

请问您的名字首写字母3、MayIhaveyourfirstname

请告诉我您的名字。4、MayItakeyourordernow

我现在为您下单好吗5、MayIhaveyourroomnumber

请您告诉我您的房间号,好吗?

6、MayIhaveyoursignature,sir……hereplease.

先生,请您把名字签这儿,好吗?

7、MayIknowwhoI’mtalkingwith(打电话时用)

请问您是哪位?

8、MayIrecommendour……,sir

先生,我能为您推荐我们……征询语:

9、Can(May)Ihelpyou我能帮您什么吗Yes,please.好的。

10、WhatcanIdoforyou.我能为您干点什么

11、IsthereanythingIcandoforyou有什么能为您效劳的吗12、Justamoment,please.请稍等一下。Certainly.当然可以。Yes,ofcourse.当然可以。

13、Wouldyouliketohaveacupoftea

来杯咖啡如何14、Howabouta……

您觉得……怎样?

祝愿/祝福:

1、Haveapleasantstayatourhotel,sir.愿您在我们中心,一切顺心开心。

2、Haveapleasantstaywithus,madam.夫人,愿您和我们在一起开开心心。

3、Haveaniceday!

祝您今天一切都好!

4、Haveapleasantevening.

愿您拥有一个愉快的晚上。

5、Haveagoodweekend!

周末愉快!

6、Haveagoodday.

祝您今天一切都好!

7、Enjoyyourstay/day.

愿您在这儿玩得开心。

8、HappyNewYear!

新年快乐!

9、MerryChristmas!

圣诞快乐!

2酒店日常用语

10、HappyBirthday!

生日快乐!

11、Haveaniceholiday!

假日快乐!

12、Wishyoueverysuccess!

祝您成功!13、Congratulations!

祝贺您!

对一般祝愿的回答:

1、Youtoo,Sir/Madam……

也希望您也一样……2、Thesametoyou,sir/madam.也希望您也一样。答谢和答应语:

1、Thankyou(verymuch).谢谢您(非常感谢)。

2、Thankyouforyouradvice(information,help)感谢您的忠告(信息、帮助)。

3、It'sverykindofyou.谢谢,您真客气。

4、Thankyouforcoming.

感谢您的到来。5、Youarewelcome.不用谢。6、Notatall.不用谢。7、Don'tmentionit.不用谢。8、It'smypleasure.非常高兴为您服务。(Withpleasure.)(Mypleasure.)9、Iamatyourservice.乐意为您效劳。

10、Gladtobeofservice.Pleasefeelfreetocontactusanytime.

很高兴能为您服务,有需要请随时联系我们。11、Thankyouforstayinginourhotel.感谢您在我们酒店下榻。

致歉和答应语:1、I'msorry.很抱歉。2、Excuseme.对不起。

3、I'msorry,It'smyfault.很抱歉。那是我的过错。

4、I’mverysorry.Therecouldhavebeenamistake.Ido

apologize.

非常抱歉,这儿肯定是出错了。真的对不起。5、Sorrytohavekeptyouwaiting.对不起,让您久等了。6、Sorrytointerruptyou.对不起,打扰您了。7、I'msorryaboutthis.对此表示抱歉。8、Iapologizeforthis.我为此道歉。

9、I’msorry.Wehaverunoutof.

我感到十分抱歉。我们把……都用完了。

10、That'sallright/doesn’tmatter/notatall/noproblem没关系。

11、Let'sforgetit.算了吧。

提醒用语1:1、Letmeshowyou.

让我告诉您。2、Thisway,please.

这边请。

3、Itwillbeonyourrighthandside.Youwon’tmissit.

它在您的右手边,您一定能够找到的。4、Gostraightahead.

直走。

5、Godowntothelobby.

往下走到大堂。6、Goupstairs/downstairs.

上楼/下楼。

7、Pleasetakethelifttothe3rdfloor.

请您乘电梯到三楼。8、Turnleft/right.

往左转/右转。

提醒用语2:

1、Hereyouare(递东西时)

给您。

2、Mind(Watch)yourstep.请走好。

3、Pleasebecareful.请当心。

4、Pleasedon'tleaveanythingbehind.请别遗忘您的东西。

5酒店日常用语

酒店日常英语(词汇)BasicVocabularyforhotelservice

breakfast早餐lunch午餐brunch早午餐supper晚餐dinner正餐latesnack宵夜餐具:

coffeepot咖啡壶coffeecup咖啡杯papertowel纸巾napkin餐巾ashtray烟灰缸toothpick牙签tablecloth桌布dish碟plate盘saucer小碟子ricebowl饭碗chopsticks筷子soupspoon汤匙knife餐刀fork叉子cup杯子glass玻璃杯mug马克杯picniclunch便当fruitplate水果盘

调味品:caviar鱼子酱barbequesauce沙茶酱

tomatoketchup,tomatosauce番茄酱mustard芥茉salt盐sugar糖gourmetpowder味精vinegar醋soysauce酱油

西餐:menu菜单

Frenchcuisine法国菜today'sspecial今日特餐chef'sspecial主厨特餐buffet自助餐fastfood快餐specialty招牌菜hamandegg火腿肠butteredtoast奶油土司Frenchtoast法国土司cheesecake酪饼whitebread白面包brownbread黑面包appetizer开胃菜greensalad蔬

菜沙拉onionsoup洋葱汤cornsoup玉米浓汤friedchicken炸鸡roastchicken烤鸡steak牛排

T-bonesteak丁骨牛排filetsteak菲力牛排sirloinsteak沙朗牛排welldone全熟medium五分熟rare三分熟friedegg煎蛋overeasy煎半熟蛋overhard煎全熟蛋scrambleeggs炒蛋boiledegg煮蛋

烟酒类:cigarette香烟beer啤酒draftbeer生啤酒stoutbeer黑啤酒cannedbeer罐装啤酒redwine红葡萄酒gin琴酒brandy白兰地whisky 威士忌

6酒店日常用语

vodka伏特加ontherocks酒加冰块rum兰酒champagne香槟饮料与甜品:tomatojuice番茄汁orangejuice橘子汁coconutmilk椰子汁grapefruitjuice葡萄柚汁vegetablejuice蔬菜汁gingerale姜汁softdrink汽水

coco-cola(coke)可口可乐tea茶

blacktea红茶

jasminetea茉莉(香片)teabag茶包lemontea柠檬茶whitegouptea冬瓜茶honey蜂蜜sodawater苏打水icewater冰水mineralwater矿泉水milk保久奶

condensedmilk炼乳;炼奶cocoa可可coffeemate奶精coffee咖啡icedcoffee冰咖啡whitecoffee牛奶咖啡blackcoffee纯咖啡ice-creamcone甜筒sundae圣代;新地ice-cream雪糕softice-cream窗淇淋vanillaice-cream香草冰淇淋icecandy冰棒milk-shake奶昔straw

吸管水果类:pineapple凤梨watermelon西瓜papaya木瓜chestnut栗子coconut椰子

orange橘子sugar-cane甘蔗muskmelon香瓜juicepeach水蜜桃pear梨子peach桃子carambola杨桃cherry樱桃persimmon柿子apple苹果mango芒果fig无花果almond杏仁plum李子

honey-dewmelon哈密瓜loquat枇杷olive橄榄durian榴梿strawberry 草莓grape葡萄lichee荔枝longan龙眼banana香蕉

蔬菜类:

stringbean四季豆pea豌豆beansprout豆芽kale甘蓝菜

cabbage包心菜;大白菜broccoli花椰菜celery芹菜beetroot,beet甜菜agar-agar紫菜lettuce生菜spinach菠菜leek韭菜caraway香菜lettuce莴苣asparagus芦荟bambooshoot竹笋chives韭黄carrot胡萝卜pumpkin南瓜bittergourd苦瓜cucumber黄瓜

7酒店日常用语

whitegourd冬瓜yam山芋taro芋头

buttonmushroom草菇needlemushroom金针菇driedmushroom冬菇tomato番茄eggplant茄子potato,spud马铃薯lotusroot莲藕agaric 木耳ginger生姜garlic大蒜greenonion葱onion洋葱肉类:meat肉beef牛肉pork猪肉chicken鸡肉mutton羊肉其它:bread面包steamedbread馒头macaroni通心粉noodles面条

instinctnoodles速食面crust面包皮sandwich三明治toast土司hamburger汉堡cake蛋糕springroll春卷pancake煎饼frieddumpling 煎贴gluepudding汤圆milletcongee小米粥cereal麦片粥steameddumpling蒸饺ravioli馄饨bear'spaw熊掌breastofdeer鹿脯seacucumber海参seasturgeon海鳝saltedjellyfish海蜇皮

kelp,seaweed海带abalone鲍鱼sharkfin鱼翅scallops干贝lobster 龙虾bird'snest燕窝pig'sknuckle猪脚boiledsaltedduck盐水鸭preservedmeat腊肉barbecuedpork叉烧sausage香肠

friedporkflakes肉松BAR-B-Q烤肉meatdiet荤菜vegetables素菜meatbroth肉羹localdish地方菜Cantonesecuisine广东菜curryrice 咖喱饭friedrice炒饭crispyrice锅巴

gruel,softrice,porridge粥—casserole砂锅

chafingdish,firepot火锅

beancurd豆腐pickledcucumbers酱瓜preservedegg皮蛋saltedduckegg咸鸭蛋sake日本米酒misoshiru味噌汤roastmeat铁板烤肉sashimi生鱼片butter奶油

酒店日常用语

酒店各部门名称:NameofHotel’sDepartments

Firstfloor:reception/frontdesk接待处/前台Reservation订房部Operator总机

Housekeepingdepartment客房部Roomservice送餐部

Foodandbeveragedepartment餐饮部Westernrestaurant西餐厅Chineserestaurant中餐厅Coffeeshop咖啡厅Functionroom宴会厅NightClub夜总会Lobbybar大堂吧Musicbar音乐吧Beautysalon美容中心Businesscentre商务中心Laundry洗衣部Cashier’s收银处ExecutiveOffice行政办公室Public&Salesdepartment市场推广部Humanresourcedepartment人力资源部AccountingDepartment财务部Engineeringdepartment工程部Recreationdepartment娱乐部Securitydepartment保安部Conferenceroom会议室

英语日常交际用语大全

英语日常交际用语大全 一、祝愿、祝贺和应答(Good wishes, congratulations and responses) 1.- 很好完成了和对你的祝贺。 1.- Well done and congratulations to you. - 非常的。 - Thanks very much. 2.- 我希望你意志成功在每件事物中。 2.- I hope you'll succeed in everything. - 我也是。 - So do I. 3.- 我希望你成功。 3.- I wish you success. - 你。 - Thank you. 4.- 我们向你问好希望。 4.- We send you our best wishes. - 非常你。 - Thank you very much. 5.- 新年快乐! 5.- Happy new year ! - 新年快乐! (对你的一样.) - Happy new year! (The same to you.) 6.- 一圣诞快乐对你。 6.- A merry Christmas to you. - 你。 - Thank you. 7.- 我希望你将会有善行时间。 7.- I hope you'll have a good time. - 你。 - Thank you. 8.- 生日快乐! 8.- Happy birthday! - 你。 - Thank you. 二, 邀請和应答(邀请和反应)(Invitations and responses) 1.- 你会喜欢到达宴会吗? 1.- Would you like to come to the party? - 哦是的,你。 - Oh yes, thank you. 2.- 我希望你能来到那跳舞下一个星期六。2.- I hope you can come to the dance next - 对不起,但是我不能。 - I'm sorry, but I can't. 3.- 你能和我们去舞蹈吗? 3.- Will you go dancing with us? - 当然。我将高兴到。 Of course. I'll be glad to. 4.- 你能到达我们的英国人晚上吗? 4.- Will you come to our English Evening? - 是的,你。 - Yes, thank you. 5.- 你会请给予我们一谈话在英国人身上学问? 5.- Would you please give us a talk on English Learning? - 好。当? OK. When? 6.- 你和你的朋友一定过来我的房子而且见到 6.- You and your friends must come over to my house and see mooncakes。 - 好。非常你。 - OK. Thank you very much. 三, 表示同意和不同意(达成共识和不合)(Expressing agreement and disagreement) 1. - 我想商店是关闭在这次日子。 1. - I think the shop is closed at this time of day. - 不, 我认为它是公开。 - No, I think it's open. 2. - 我想外国语比科学更有趣。 2. - I think foreign languages are more interesting than science. - 我真的不能同意你。我偏爱科学 - I really can't agree with you. I prefer science. 3. - 我认为我将改为看一本书。 3. - I think I shall read a book instead. - 善行主意。那是加比较好的超过看一架坏的电视 - Good idea. That's much better than

商场常用英语情景对话

关于购物对话用语 一、问好 hello/hi 你好 Nice to meet you. 见到你很高兴。 Nice to meet you too. 见到你很高兴。How are you 你好吗 I am fine, thank you, and you 我很好,你呢I am fine too. 我也很好。 How do you do 你好。(初次见面问候语)How do you do 你好。 二、迎宾 Welcome to Prada! 欢迎来到普拉达专卖! 三、打招呼 Good morning, sir/ madam早上好,先生/女士afternoon下午evening晚上What can I do for you/ May I help you 您需要什么 I am looking for/ need/ want to buy a... 我需要买...... Do you have any ... 你们有...... I'm just looking/ browsing.我只是随便看看。 四、询问衣服 How are these 这些怎么样 This one is great. May I try this on这款很不错。我可以试试吗 Sure, the fitting/dressing room is there.当然可以,试衣间在那边。 What's your size/ What size do you want你穿多大号的 Size (S, M, L, XL, XXL...)/数字 OK/ Is it fit 可以吗/合适吗 The fit isn't good. 尺寸不合适 It is too big/ small. Can I have a larger/ smaller size 太大了/太小了. 可以给我个大一点/小一点的吗 I’m sorry, it is out of stock for the time being.很抱歉,这个暂时缺货。 It fits well. 很适合 How do I look/ What do you think/ Does this look good on me 这件我穿着怎么样 You look very good. 你看起来很不错。 I will take it. 我要这件。 五、询问价格 How much does it cost/ is it 这件多少钱What is the price for this suit/...这套西装/......多少钱 5025 yuan/ dollars It's so expensive./ It costs too much.太贵了Can you make it cheaper能便宜些吗 Can you give me any discount/ Any discount 能给我一点折扣吗

预定酒店英语日常用语

第二章日常用语(句子): 基本信息 23.May I have your name, please? 请问您贵姓? 10.Which dates would you like to book? When will you check in and check out? 请问您需要订哪一天?什么时候入住及退房? 59.What time do you expect to arrive, Sir? 请问大概什么时候到酒店,先生? 46.What time will the guest be arriving? 客人大概什么到达酒店? 11.How long will you stay in our hotel? 请问您打算逗留多长时间? 36.Could you hold the line, please? I’ll check our room availabilities for those days. 麻烦请您稍等,我们查询那段时间的房态。 37.Just a minute, please I’ll check our booking situation. 麻烦请您稍等,我需要查询我们的房态。 73.J ust a moment, please. I’ll check the availability for you. 麻烦请您稍等,我查询能否可以提供给您。 41.Could you hold on for a moment please? I’ll check our reservation record. 麻烦请您稍等,让我查询我们的预订纪录。 72.How many people are there in your party? 与您同行有多少人? 50.I’ll arrive one day ear ly. Is that OK? 我那天早点到,可以吗? 56.We’ll send a confirmation to you soon. 我们稍后传确认书给您。 57.Should you have any questions, please do not hesitate to contact us. 如有任何疑问请随时与我们联系。 58.Please feel free to contact us if we can be of further assistance. 如需进一步了解,请随时与我们联系。 其他服务类 42.Does it include breakfast? 包括早餐吗? 43.The tax and breakfast are also included. 税及早餐也包括在内。 12.Does your hotel have pick-up service? 请问贵酒店有接车服务吗? 13.Yes, please contact the concierge for details. 有的,详细内容请联系礼宾台。 16.What is your hotel’s website and email address? 请问贵酒店的网址及邮址? 17.Our hotel’s website is xxxx and our email address is xxxx. To reserve a room or give feedback to us.我们酒店的网址是xxx而我们的邮址是xxx预订房间或有任何建议可与我们联系。 4.How about your hotel’s location? 请问贵酒店位于哪里?

酒店常用英语词汇

. . Hotel English Words: make a reservation:预定 register:登记、注册 Room Reservation: 客房预订处 Book : 预订 book a room/ book a ticket Confirm : 确认 Counter : 柜台 Double room: 双人房 Single room: 单人间 Triple room:三人间 Standard room : 标准间 Family suite: 家庭套房 Deluxe suite : 豪华套房Presidential suite : 总统套房 Double room with tiwn beds:有两张单人床的双人间 Double bed:双人床 Room change : 房价 Special rate : 优惠价 Service change: 服务费

Discount : 折扣 a 10 percent discount/off suites: 套房 How would you like to pay ? credit card or cash ?(您想怎么付款?) ---Credit card: 信用卡 ---Cash : 现金 Name tag : 标签,行李牌 Luggage/baggage: 行李 Suitcase : 箱子 Handbag : 手提包 Valuables: 贵重物品 Breakable : 易碎的 Full name/complete name: 全名 Fill in : 填写 Nationality : 国籍 Departure date : 离开日期Signature : 签名 Passport :护照 Receipt : 收据 Fine : 罚金 Sundry fee : 杂费

常用日常交际英语大全

初中英语常用交际用语归纳 交际用语 ※打招呼与告别用语(Greeting and Saying Good-bye) 1.-How are you ? -I’m fine, thanks. 2. -Nice to meet you. -Nice to meet you, too. ※谈论颜色(Talking about colour) 1. -What colour is it? -It’s red. 2. -What’s you favourite colour, Jenny? -My favourite colour is blue. 3. -How many colours do you like? -Three. ※谈论高度(Talking about height) 1. -Are you short or tall? -I’m short/tall. 2. -How tall am I, Mr Wood? -You’re 1.6 metres tall. ※看病用语(Seeing a doctor) 1. -What’s the matter? -I cut my knee. It hurts. ※就餐用语(Having meals) 1. -Would you like some dumpling? -No, thanks./Yes please. 2. I’d like porridge for breakfast. 3. It’s /Thery’re delicious. 4. What would you like for supper? 5. -Are you ready to order? -Yes, please. I’d like……. ※谈论天气(Talking about weather) 1 -How is the weather today?/What’s the weather like today? -It’sunny rainy snowy windy. 2. -Is it snowy? -No , it’s hot today. 3. -what’s the temperature? -It’s 0 degrees. 4. -Is it rainy? -Yes, it’s rainy. 5 It’s warm and windy in spring. 6. -How’s the weather today, Steven? -It’s cold and snowy. 7.-What’s the temperature outside, Kim? -It’s minus fifteen degrees. 8.What’s the temperature today? Is it warm or hot? 9.It’s very cold\ hot today, isn’t it? 10. It ‘s a cold day! 11. what a cold day! 12. It’s getting warmer. ※谈论时间和日期(Talking about time and date) 1. -What time is it?/What’s the time? -It’s 7:00 a quarter to seven ten past seven. 2. -What day is it? -It’s Tuesday. 3. -What’s the date? -It’s October 30. ※谈论年龄(Talking about age) 1. -How old are you? What’s your age? -I’m fourteen years old. 2. She is very young. ※谈论购物(Talking about shopping ) 1.-May I help you ?/What can I do for you? -I would like/want to buy a pencil,

英语情景对话——常用

英语情景对话——常用 英语情景对话一 对春节期间的烟花爆竹燃放问题的讨论 A:Happy new year, LIU, It is nice to enjoy New year holiday, but the noise of the fireworks and firecrackers bothers me recently. B: Happy new year, On the contrary,I think the fireworks and firecrackers is as nice as the Spring festival. A:Oh no, A t New Year’s Eve, I was up all night because there is too much noise outside. I think fireworks and firecrackers should be prohibited. B:I may not agree with you. The noise of them is a symbol of lively festive atmosphere. And I set off some fireworksat New Year’s Eve. It’s so interesting. A: Ok, the noise, is a piece of cake, it is just for me. But fireworks and crackers will cause air pollution. When firework is set off, it will produce lots of sulfur dioxide which is harmful to our environment. What’s more, fireworks and crackers do lots of harm to people. To make the matter worse, children love playing carelessly with firecrackers, which more often cause conflagration. B: Yeah, some of what you have said is true and It should cause the attention of people. But as long as people pay attention to safety when setting off, I think, It'sunderstandable to set off fireworks and firecrackers during the festival and they should not be prohibited. A:There also exist potential hazards in manufacturing, shipping and storing them. B: As a traditional way to celebrate the New Year, quite a few people think firecrackers have become part of our Chinese culture. Lots of fun will be gone with the ban of firecrackers. A: True, to change a custom is not easy, and people are not ready for such drastic action, but it will pay in the long run if the setting off of firecrackers is effectively banned in the cities. B: Maybe, we can celebrate our holiday by other ways instead of setting off firework.

宾馆酒店英语词汇常用语

(一) 宾馆酒店英语-门口〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃2 (二) 宾馆酒店英语-应接服务〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃3 (三) 宾馆酒店英语-问候语〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃5 (四) 宾馆酒店英语-问讯处〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃5 (五) 宾馆酒店英语-入住〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃7 (六) 宾馆酒店英语-客房服务〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃10 (七) 宾馆酒店英语-结账〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃12 (八) 宾馆酒店英语-销售〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃13 (九) 宾馆酒店英语-预定〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃16 (十) 宾馆酒店英语-简明常用语〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃17 (十一) 宾馆酒店英语-餐厅用语〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃26 (十二) 宾馆酒店英语-部门名称〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃29 (十三) 宾馆酒店英语-常用词汇〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃30 (十四) 宾馆酒店英语-服务台词汇〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃32 (十五) 中国小吃英文表达〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃〃35 The basic English for hotel service

常用英语交际:问路指路常用语

常用英语交际:问路指路常用语 Can I help you? Could I help you? 我能帮你吗? Do you need any help? 需要协助吗? What can I do for you? Is there anything I can do for you?我能够为你做点什么? What’s wrong with you? 你怎么了? How can I go to Wal Mart. 怎么才能到沃尔玛? Where is the nearest Wal Mart? 距这里最近的沃尔玛在什么地方? You can take No.10 bus. 你能够坐10路公交车. Turn left/right. 左/右转. Go straight. 直走. You can get on here and change [ ] at International [ ]Trade Center. 从这儿上车,在国贸转车. It’s on your left/right. 在你的左/右边. It’s up the road. 顺着这条路走. Please follow me. 请跟我走. Go down this street for a while until you hit the first traffic light. 沿着这条路一直走,直到你看到第一个红绿灯. It’s on the second floor. 在二楼. This way, please. 请这边走. Show the Way 指路

Dialogue 1 A: Excuse me, could you tell where the post office is? B: Sure, if you go down this road and turn left at the second intersection [ ], you’ll see it on your right-hand side. A: Thank you so much for your assistance [ ]. B:You’re welcome. A:打扰,你能告诉我邮局在哪吗? B:好的,你沿着这条路走,在第二个十字路口左转,你能够看到它在你的右手边. A:非常感谢你的协助. B:不客气. Dialogue 2 A:Excuse me. I’m looking for the Railway Station. B:Railway Station… let me see. It’s on the corner of Bridge Street. A: Shall I take a bus? B: Sure. Walk to the corner and take No.11. Get off at the fifth stop. The Railway Station is on a short walk from there. A: Thanks a lot. B: Welcome. A:打扰,我要去火车站.

英语日常情景对话有用的情景对话资料28324

二十一个场景对话 目录 1、你有什么计划吗? (2) 2、这几天真是太打扰你了 (3) 3、英文问路指路 (4) 4、这位子有人坐吗? (6) 5、打电话预定餐厅位子 (8) 6、商务宴会中的英文点菜方式 (10) 7、At Breakfast 吃早餐 (14) 8、如何用英语买火车票 (16) 9、谈薪水必备英语口语 (17) 10、On a Bus 在公共汽车上 (21) 11、Asking Favors 求助 (23) 12、Making an Appointment 预约 (25) 13、Saying Goodbye 告别 (26) 14、Meeting old friends 老友重逢 (28) 15、Saying Thank You 道谢 (30) 16、介绍和开场白 (32) 17、Finding a Room 找住房 (34) 18、At a Hotel 在旅馆 (36)

19、The weather 天气 (38) 20、这里停车每小时多少钱? (39) 21、为什么突然要辞职呢? (40) 1、你有什么计划吗? Nancy:Have a nice weekend! 周末好! Jerry:Thanks. You too!

谢谢!你也好! Nancy:Do you have any plans? 你有什么计划吗? Jerry:Well, my family's away and I can't afford to do much. What about you? 嗯,我家里人都走了,我承受不起做太多的事。你呢? Nancy:Oh, I haven't decided what I'm going to do yet. 哦,我还没决定我要做什么呢。 2、这几天真是太打扰你了 John:Have you had a good time these past few days? 这几天玩得怎么样啊? Lily:Yes. Kunming is really a beautiful place. 好极了。昆明这地方真漂亮。

预定部酒店英语日常用语

酒店英语日常用语:预定部日常英语口语 1.May I have the room type, please? /What kind of room would you like to reserve? 请问需要预订哪一类型的房间? 2.What kind of room do you have? 请问贵酒店有什么房间类型? 3.We have standard, superior, deluxe, executive rooms. There is also one presidential suite as well. Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms. 我们酒店有标准房,高级房,豪华房,行政房。除此之外还有总统套房。而且我们酒店还设有不吸烟楼层及连通房。 4.How about your hotel’s location? 请问贵酒店位于哪里? 5.Well, our hotel located in houjie town, Dongguan City. The Crown Prince hotel is only 30 minutes from Dongguan, 45 minutes from Shenzhen airport and 15 minutes to Chang Ping railway station, by car. 我们酒店位于东莞市厚街镇。本酒店离东莞30分钟车程,到深圳机场45分钟,到常平火车站只需15钟车程。 6.What’s the level of your hotel? 请问贵酒店是几星级的? 7.Our hotel is a five-star hotel. 本酒店是五星级的酒店。 8.How about your hotel’s facilities? 请问贵酒店有什么设施? 9.We have four kinds of restaurant, lobby bar, conference room, health center, swimming pool, shop prince and KTV equipment。. 本酒店有四种类型餐馆,大堂吧,会议室,健身会所,游泳池,商场及KTV设施。 10.Which dates would you like to book? When will you check in and check out? 请问您需要订哪一天?什么时候入住及退房? 11.How long will you stay in our hotel? 请问您打算逗留多长时间? 12.Does your hotel have pick-up service? 请问贵酒店有接车服务吗? 13.Y es, please contact the concierge for details . 有的,详细内容请联系礼宾台。 14.Can I get har bour view in your hotel? 我可以看到海景吗? 15.I am sorry, you can’t. But you can have a nice view of a large pool surrounded by beautiful landscaping. 很抱歉,不可以。但您可以看到周围美丽的泳池景。 16.What is your hotel’s website and email address? 请问贵酒店的网址及邮址? 17.Our hotel’s website is xxxx and our email address is xxxx. To reserve a room or give feedback to us.我们酒店的网址是xxx而我们的邮址是xxx预订房间或有任何建议可与我们联系。

酒店常用词汇

服务台常用词汇 management 经营、管理 market price 市价 cashier's desk 兑换处 coin 硬币 accounting desk 帐务处 check_out time 退房时间 voucher 证件 price list 价目表 check, cheque 支票 sign (动)签字 interest 利息 form 表格reservation 预订 reception desk 接待处 tip 小费 reservation desk 预订处 luggage office 行李房 …per thousand 千分之… spare (形)多余的 postpone (动)延期 cancel (动)取消 trxdyeller's cheque 旅行支票 pay (动)付款 fill (动)填写administration 管理、经营note 纸币

registration desk 入宿登记处 lobby 前厅 luggage rack 行李架 visit card 名片 identification card 身份证 rate of exchange 兑换率 conversion rate 换算率 charge (动)收费 bill 帐单 change money 换钱procedure 手续、程序 information desk 问询处 luggage label 行李标签 overbooking 超额订房 …per cent 百分之… reasonable (形)合理的 cash (动)兑换 keep (动)保留、保存 bank draft 汇票 accept (动)接受 procedure fee 手续费 fill in the form 填表 酒店服务常用英语口语 1. Good morning/evening. Reservation. May I help you?

英语日常交际用语基础单词

日常交际用语基础单词 一、颜色(colours) 二、red红 blue蓝 yellow黄 green绿 white白 black黑 pink粉红 purple紫 orange橙 brown棕 二、交通工具 (vehicles) bike自行车 bus公共汽车 train火车 boat小船subway 地铁 ship轮船 van小货车; 三、气象(weather) cold寒冷的 warm温暖的 cool凉爽的 snowy下雪的 sunny晴朗的 hot炎热的 rainy下雨的 windy有风的 cloudy多云的 weather report天气预报 rain雨 cloud云sun太阳 mountain山 sky天空 rainbow彩虹 wind风 air空气 moon月亮 四、星期(week) Monday星期一 Tuesday星期二 Wednesday星期三 Thursday星期四 Friday星期五 Saturday星期六 Sunday星期天 weekend周末 五、月份(months) Jan. (January)一月 Feb.(February)二月 Mar.(March)三月 April四月 11

May五月 June六月 July七月 Aug.(August)八月 Sept.(September)九月 Oct.(October)十月 Nov.(November)十一月 Dec.(December)十二月 六、季节(seasons) spring春 summer夏 fall/autumn秋 winter冬 七、方位(directions) south南 north北 east东 west西 left 左边 right右边 八、患病(illness) have a fever发烧 hurt疼痛 have a cold感冒 have a toothache牙疼 have a headache头疼 have a sore throat喉咙疼 九、数词(numbers) ten十 twenty二十 thirty三十 forty四十 fifty五十 sixty六十 seventy七十eighty八十 ninety九十 hundred百 forty-two四十二 one/a hundred and thirty-six一百三十六 22

英语日常情景对话有用的情景对话

英语日常情景对话有用 的情景对话 文档编制序号:[KK8UY-LL9IO69-TTO6M3-MTOL89-FTT688]

二十一个场景对话目录 1、你有什么计划吗 Nancy:Have a nice weekend! 周末好! Jerry:Thanks. You too! 谢谢!你也好!

Nancy:Do you have any plans? 你有什么计划吗 Jerry:Well, my family's away and I can't afford to do much. What about you? 嗯,我家里人都走了,我承受不起做太多的事。你呢 Nancy:Oh, I haven't decided what I'm going to do yet. 哦,我还没决定我要做什么呢。 2、这几天真是太打扰你了 John:Have you had a good time these past few days? 这几天玩得怎么样啊 Lily:Yes. Kunming is really a beautiful place. 好极了。昆明这地方真漂亮。 John:Thank you. You're welcome here anytime you want. 谢谢夸奖。什么时候想来就过来玩儿。 Lily:I'm afraid I've been a bother these past few days. 这几天真是太打扰你了。

John:Don't mention it. You know, we're old friends. 别这么客气。咱俩都老朋友了。 Lily:Well. Please come to Beijing if you have time, and let me do the honors. 好。有时间的话,一定来北京玩儿,让我也尽尽地主之宜。 John:Okay. Have a safe trip. 好的。一路顺风。 3、英文问路指路 A: Excuse me, Where am I on this map? B: We are here, bus station, we are in the heart of the city. A: Oh ! I think I’m lost. Can I go from here to the railway station? B: Head straight up the street about two blocks then turn left. A:对不起,请问我在地图上的什么地方? B:我们在这里,汽车站,我们现在在市中心。

常用酒店英语词汇大全如下

常用酒店英语词汇大全如下: Restaurant 酒店里面的称为餐厅,酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾 Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订(不是预定) Doorman 门房门童 Housekeeping staff 客房清洁人员

Room service 客房服务,有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务(指的是傍晚的时候再次整理房间,使客人晚上睡的舒服) Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 Porter门房 Hotel Concierge酒店礼宾部 Procurement Manager; Purchasing Manager采购部经理 Food & Beverage Manager; Catering Manager餐饮部经理 Table Hostess餐桌女服务员 Kitchen Hand; Kitchen Help; Kitchen Worker厨工 Cook; Chef厨师 Head Chef厨师长 Cook炊事员

酒店常用英语词汇

Hotel English Words: make a reservation:预定 register:登记、注册 Room Reservation: 客房预订处 Book : 预订 book a room/ book a ticket Confirm : 确认 Counter : 柜台 Double room: 双人房 Single room: 单人间 Triple room:三人间 Standard room : 标准间 Family suite: 家庭套房 Deluxe suite : 豪华套房 Presidential suite : 总统套房 Double room with tiwn beds:有两张单人床的双人间 Double bed:双人床 Room change : 房价 Special rate : 优惠价 Service change: 服务费

Discount : 折扣 a 10 percent discount/off suites: 套房 How would you like to pay credit card or cash (您想怎么付款) ---Credit card: 信用卡 ---Cash : 现金 Name tag : 标签,行李牌 Luggage/baggage: 行李 Suitcase : 箱子 Handbag : 手提包 Valuables: 贵重物品 Breakable : 易碎的 Full name/complete name: 全名 Fill in : 填写 Nationality : 国籍 Departure date : 离开日期 Signature : 签名 Passport :护照 Receipt : 收据 Fine : 罚金 Sundry fee : 杂费

英语口语常用日常交际用语

英语口语常用日常交际用语 Absolutely impossible! 绝对不可能的! All I have to do is learn English. 我所要做的就是学英语。Are you free tomorrow? 你明天有空吗? Are you married? 你结婚了吗? Are you used to the food here? 你习惯吃这儿的饭菜吗? Be careful. 小心、注意。 Be my guest. 请便、别客气。 Better late than never. 迟到总比不做好。 Better luck next time. 祝你下一次好运。 Better safe than sorry. 小心不出大错。 Can I have a day off? 我能请一天假吗? Can I help? 要我帮忙吗? Can I take a message? 要我传话吗? Can I take a rain check? 你能改天再请我吗? Can I take your order? 您要点菜吗? Can you give me a wake-up call? 你能打电话叫醒我吗?Can you give me some feedback? 你能给我一些建议吗?Can you make it? 你能来吗? Can I have a word with you? 我能跟你谈一谈吗? Catch me later. 过会儿再来找我。 Cheer up! 高兴起来!振作起来! Come in and make yourself at home. 请进,别客户。 Could I have the bill, please? 请把账单给我好吗? Could you drop me off at the airport? 你能载我到飞机场吗?Could you speak slower? 你能说得慢一点 Could you take a picture for me? 你能帮我拍照吗? Did you enjoy your flight? 你的飞行旅途愉快吗? Did you have a good day today? 你今天过得好吗? Did you have a nice holiday? 你假期过得愉快吗? Did you have fun? 你玩得开心吗? Dinner is on me. 晚饭我请客。 Do you have a room available? 你们有空房间吗? Do you have any hobbies? 你有什么爱好吗? Do you have some change? 你有零钱吗? Do you mind my smoking? 你介意我抽烟吗? Do you often work out? 你经常锻炼身体吗? Do you speak English? 你会说英语吗? Dont be so modest. 别这么谦虚。 Dont bother. 不用麻烦了。 Dont get me wrong. 别误会我。 Dont give up. 别放弃。 Dont jump to conclusions. 不要急于下结论。

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