最新酒店英语情景对话.doc
酒店英语情景对话大全
酒店英语情景对话大全1When it comes to hotel English, various scenarios involve frequent and essential conversations. Let's take a look at some common ones. When a guest checks in, the interaction with the front desk staff is quite important. The guest might ask, "What types of rooms do you have available?" or "Could you please tell me the prices of different rooms?" They may also inquire, "What time can I check in?" The staff, in response, would provide detailed and clear answers.Another typical situation is when guests order food in the hotel restaurant. The guests might say, "Can you recommend some specialties of the house?" or "I have special dietary requirements, such as being allergic to seafood. Do you have suitable options for me?" The waiter or waitress would then do their best to meet the guests' needs and offer appropriate suggestions.In addition, there are also conversations related to room service. For instance, a guest could call and say, "Could you please send some extra towels to my room?" or "I need a wake-up call at 7 o'clock tomorrow morning." The hotel staff would handle these requests promptly and efficiently.Overall, these common English conversations in a hotel aim to ensureguests have a pleasant and comfortable stay, while also demonstrating the high-quality service provided by the hotel.2When it comes to hotel experiences, effective communication in English is crucial. Let's explore some common scenarios and their corresponding dialogues.Imagine a guest finding a problem with the room facilities and lodging a complaint to the customer service. The guest might say, "I'm really disappointed with the condition of the room. The air conditioner isn't working properly, and it's making my stay quite uncomfortable. I hope you can solve this problem as soon as possible." The customer service representative would respond politely, "I'm so sorry to hear that, sir/madam. We'll send our maintenance staff to your room immediately to fix the air conditioner. We apologize for the inconvenience and will do our best to ensure your satisfaction for the rest of your stay."Another situation could be a guest inquiring about the usage rules of the gym. The guest might ask, "Hello, could you please tell me about the rules and opening hours of the gym?" The staff member would reply, "Sure, sir/madam. The gym is open from 6 a.m. to 10 p.m. daily. Before using the equipment, please warm up properly and follow the instructions on each machine. Also, please use a towel to wipe off your sweat after using the equipment to keep it clean for the next user. Do you have any specificquestions about any particular equipment?"These are just a few examples of the various English conversations that can take place in a hotel, highlighting the importance of polite language and effective problem-solving.3When it comes to staying in a hotel, being able to communicate effectively in English can enhance the experience greatly. Let's take a look at some common hotel English dialogues that can help improve your language skills.Imagine a guest who needs a wake-up call. The conversation between the guest and the housekeeping staff might go like this: "Good evening. I need a wake-up call at 7 o'clock tomorrow morning. Please make sure to ring my room precisely at that time. Thank you very much." The housekeeping staff would reply, "Sure, sir/madam. We'll make sure to do that. Have a pleasant sleep."Now, let's consider the checkout process. The guest approaches the front desk and says, "I'd like to check out. My room number is 205. Can I get my bill, please?" The receptionist responds, "Of course. Let me check the details for you. Here is your bill. Everything seems to be in order. How was your stay with us?" The guest replies, "It was quite nice. Thank you."These are just a couple of examples of the many dialogues that occur in a hotel. By familiarizing yourself with such common scenarios andpracticing the language used, you'll be better equipped to handle similar situations smoothly and confidently when you stay in a hotel.4When it comes to hotel experiences, effective communication in English is crucial. Let's explore various scenarios of English conversations that take place within a hotel.Imagine a guest arriving at the hotel and checking in. The receptionist greets them warmly and asks, "Good day, sir/madam. How may I assist you with your check-in process today?" The guest responds, "I have a reservation under the name of [Name]. I hope everything is in order."Another common situation is when a guest participates in an event organized by the hotel. The event organizer might say, "Welcome to our special event. We have a wonderful lineup of activities planned for you. Do you have any specific questions or preferences?" The guest could reply, "This sounds exciting. I'm particularly interested in the live music performance. Could you tell me more about it?"In the business center, a guest seeking assistance might approach the staff and say, "I need to print some important documents urgently. Could you please help me?" The staff member would then respond, "Sure, no problem. Let me guide you to the printers and assist you with the setup."When it comes to room service, a guest might call and say, "I would like to order some breakfast to be delivered to my room. Could I have acontinental breakfast with an extra cup of coffee?" The room service staff would reply, "Certainly, sir/madam. Your order will be delivered shortly."These are just a few examples of the diverse and important English conversations that occur in a hotel, ensuring a smooth and pleasant stay for guests.5When it comes to hotel English scenarios, having effective communication is crucial for both guests and staff. Let's take a look at some common and practical dialogues.Imagine a guest entering the hotel store. The clerk greets them warmly, saying, "Good day, sir/madam. How may I assist you today?" The guest responds, "I'm looking for some local souvenirs. Do you have any recommendations?" The clerk replies, "We have a wonderful collection of handcrafted items that showcase the local culture. How about a beautifully carved wooden figurine or a handwoven scarf?"Now, consider a situation where a businessperson wants to book a venue in the conference center. They approach the staff and say, "I need to reserve a meeting room for a corporate event next week. Can you help me with the availability and arrangements?" The staff member checks the schedule and replies, "Sure, sir/madam. We have several options available on that date. The largest room can accommodate up to 100 people and comes with advanced audio-visual equipment. Would that suit yourneeds?" The businessperson thinks for a moment and then says, "That sounds great. Can you also provide catering services for the event?" The staff answers, "Yes, we offer a variety of catering packages to choose from. Let me show you the menu and we can discuss the details."These are just a few examples of the diverse and important conversations that take place in a hotel setting. By being familiar with such dialogues, both guests and hotel staff can ensure a smooth and pleasant experience for all.。
(完整版)酒店情景对话(双语版)
第一组酒店情景对话A Hello,this is wanjiali hotel,is there anything I can help you,madam?你好，这里是万家丽国际大酒店，请问您需要什么服务B Yes, I'd like to book a room.我需要预订一间房A Sure,we have different type of rooms,which would you like to choose?我们酒店有不同类型的房间，您需要哪种房间呢？B I'm not very certain,could you give me a brief introduction,please?我不是很确定，你能不能给我做一下简单的介绍？A Ok,our hotel provides standard single room and double room,accordingly,we also have special treatment for VIP.好的，我们酒店提供标准单人间和标准双人间，除此之外还有对贵宾的特殊套房B Thank you,I want to reserve a single room which is better located between 4th floor to 7 floor.Well,I need the personnal in your hotel to open the window and clean the room before I arrive there.Is that ok?谢谢，我想预定一间单人标准间，最好是介于4楼到7楼之间的。
嗯，我需要你们的工作人员在我到达九点前打开窗户并打扫房间，可以吗？A Ok,sir,I already taken some notes about your requirements.Now let me check the room on my computer.Well,one standard single room in 6th floor and the number is 0603,need clean and open the window,anything else?好的，先生，我已经记下了你的要求。
酒店常用英语对话定稿版
酒店常用英语对话精编W O R D版IBM system office room 【A0816H-A0912AAAHH-GX8Q8-GNTHHJ8】酒店常用英语对话1、Good morning/afternoon/evening, sir/madam. 早上/下午/晚上好，先生/女士。
2、Good night. 晚安。
3、Have a good time! 祝您过得愉快！4、Wish you a most pleasant stay in our hotel. 愿您在我们酒店过得愉快！5、I’m sorry. 对不起，很抱歉。
6、Excuse me. 打扰一下，对不起。
7、Sorry to have kept you waiting. 对不起，让您久等了。
8、Just a moment, please. 请稍等一下。
9、I apologize for this. 我为此道歉。
10、Can I help you. 我能帮您吗？11、It’s very kind of you. 您真客气。
12、Thank you. 谢谢您。
13、You are welcome. 不用谢。
14、I am at your service. 乐意为您效劳。
15、Turn left/right. 往左/右转。
16、 This way, please. 请这边走。
17、 It’s on the second floor. 在二楼。
18、 Happy birthday! 生日快乐！Happy New Year! 新年快乐！Merry Christmas! 圣诞快乐！19、 May I come in 我可以进来吗20、 May I know your room number and name 我能知道您的房间号码和姓名吗总台基本句型一、预订服务Good morning. This is Room reservation. May I help you早上好，客房预订处，我能为您做什么？What kind of room would you like to reserve您想订哪种类型的房间?A single room or a double room要单人间还是双人房间？For which dates do you want to book the rooms 您想订哪几天的房间呢？What time will you be arriving您将在何时到达？May I know your name您能告诉我您的名字吗？How long will you be staying您将要住多久？I’d like to confirm your reservation.我要确认一下您的预订。
(完整版)酒店常用的英语情景对话
酒店常用的英语情景对话现在国人出去外面的多了，那么外面去到外面要住酒店时，怎么跟人家表达呢?下面，小编在这给大家带来酒店常用的英语情景对话，欢迎大家借鉴参考!入住(F: Frontdesk G: Guest)F: Welcome to the Beachside Inn. How may I help you?欢迎来到海边酒店。
能为您做点什么吗?G: I’d like a room, please.我要住店。
F: Would you prefer a single or a double?你是要单人间还是双人间呢?G: A double, please. How much is that?双人间，价格是多少?F: It’s $145.00 a night. How many nights will you be staying?145美元每晚，你要住几晚呢?G: Just tonight.就今晚。
F: OK. One night comes to $145.00 plus tax. May I have your name please?一晚含税总共145美元。
您的名字是?G: It’s Davies. Robertson Davies.我是达维斯。
F: And how do you spell that, sir?怎么拼写呢?G: It’s D-A-V-I-E-S.是D-A-V-I-E-S。
F: So that’s D-A-V-I-E-S. How would you like to pay for the room?好的，你想要如何付款?G: Do you take VISA?能用VISA卡吗?F: Yes, we do. We take VISA,Mastercard, and American Express.可以，我们接受VISA卡，万事达卡，美国运通。
G: Great. I’ll pay with VISA then.What time is checkout?我用VISA付款，退房时间是?F: Checkout is at 10 o’clock. Your room number is 505. Is there anything else you would like to know?10点退房。
酒店英语基础情景对话
WORDS AND EXPRESSIONS 单词和短语
public area 公共区域 business area营业场所 toilet (W.C.)n． 厕所 to go straight直走 turn left左拐 elevator (lift)n． 电梯 corridorn． 走廊 excellenta． 极好的 opposite to在……对面 provide v. 提供 instead adv．代替，顶替 enjoy oneself 过（用）得愉快 Chinese Restaurant中餐厅 block n． 街区 advertisement n． 广告 get off 下车 opposite a． 相反的，反方向的 traffic lights 红绿灯 much obliged 非常感谢
Useful Expressions 惯用表达语
Enjoy you breakfast ,sir ?请享用你的早餐,先生. Here is the menu.给你菜谱. The service guide is on the desk.服务指南在桌面上. The recreation center is over there .康乐中心在那边. Go ahead ,please.请接着讲. The line is busy .线路正忙. You look great .你看上去真棒. Please consult the song list .请翻阅点歌单. It’s a very touching story.这是一个非常感人的故事. Without music,the world would be dull. 如果没有音乐,这世界将会变得很沉闷.
Useful Questions 常用问句 May I see your passport ? 我可以看你的护照吗? May I have your telephone number ? 我可以知道你的电话号码吗? What’s the trouble, sir?你怎么啦?先生. Shall I call a doctor for you ?我为你叫一个医生吗? Do you eyoy the play?你喜欢这个节目吗? Do you like this song?你喜欢这首歌吗?
酒店前台情景对话英语作文
酒店前台情景对话英语作文Title: A Dialogue at the Hotel Front Desk。
---。
Setting: A bustling hotel lobby, with guests checking in and out, concierge staff assisting with luggage, and the front desk attendant managing reservations.Characters:Front Desk Attendant (FDA): A courteous and efficient staff member responsible for greeting guests and handling their check-in/check-out processes.Guest (G): A traveler arriving at the hotel reception to check-in.---。
Scene 1: Arrival at the Hotel。
The guest approaches the front desk with luggage in tow.G: Good afternoon.FDA: Good afternoon! Welcome to [Hotel Name]. How can I assist you today?G: I have a reservation under the name of Smith, for a double room.FDA: Let me check that for you. Yes, indeed, Mr. Smith. May I have your ID and a form of payment, please?The guest hands over their ID and credit card.FDA: Thank you. Could you also confirm your email address for our records?G: Sure, it's [guest's email address].FDA: Perfect. Your room is ready. Here are your keycards. You'll be staying in room 302, which is on the third floor. Our elevators are just over there to your right. Is there anything else I can assist you with?G: No, thank you. That will be all.FDA: Enjoy your stay with us, Mr. Smith. If you need anything at all, don't hesitate to let us know.---。
酒店情景对话（英语·前台·入住）
酒店情景对话（英语·前台·入住）第一篇：酒店情景对话(英语·前台·入住)English Drama of Hotel Management English英语话剧酒店管理英语Service Counter（A：Receptionist/the waitressB：Guest）A: Good afternoon.Welcome to Qingdao Sea-view Garden Hotel.Can I help you, sir?B: Well, I’m~~~ from `````.I’d like to check in, please.A: All right.Do you have a reservation with us, sir?B: Sorry, I didn’t book any room before.I would like to know which standard room do you have ？A: Wait a moment, please。
We have triple room, standard double room, and standard single room.What kind of room do you need?B ：what’s the price for standard double room？A：oh，sir。
the price for standard double room is 288 Yuan。
B: What!Why is so expensive？A：yes，sir。
Our hotel is an international 5-star chain hotel，and adoptsinternational standard price。
triple room is 476 yuan, is 288 yuan, and standard single room is 136 yuan.all the room has TV, AC(air conditioner), free internet access and breakfast.Oh, excuse me，the dinning roomlocates at 6th floor, between 7am to 9am.B：OK，I know now。
酒店初级英语情景对话
酒店初级英语情景对话一、房务部（前厅）1、Making a Reservation 预订客房Reservationist(R): Good afternoon. What can I do for you下午好，我能帮您什么吗Client (C) : Good afternoon. I’m calling from Beijing Foreign Trade Company. Is it possible for me to have a suite下午好，这里是北京外贸公司，我想订一间套房，有吗R: Certainly, can you give me your name please, sir|有的，先生，可以告诉我您的名字吗C: West, W-E-S-T.R: Thank you, Mr. West. But by the way, how long will you stay here谢谢，WEST先生。
请问你要住多久呢C: I’ll stay here for quite a long time.我将会住很长一段时间的。
R: I’m glad you will be staying at our hotel for a long time.很高兴你将会在我们酒店长住。
；C: How much is the suite, please请问套房多少钱呢R: Your suite is 320 yuan (RMB) per day.您订的套房一天是320元。
C: Does that include attendance有包括服务费吗R:Three hundred and twenty yuan a day, service included.320元一天，包含服务费。
#C: Meals included餐费有包含在内吗R: Meals are extra, not included.餐费是另外算的，不包含在内。
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日常用语（句子）：酒店常用英语Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以 B&B 家庭式酒店Boutique hotel 精品酒店 Resort 度假村King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾Receptionist 前台接待Reception/Front desk 前台 Coach 旅游大巴Reservation 预订（不是预定） Doorman 门房门童Housekeeping staff 客房清洁人员Room service 客房服务，有时特指客房送餐服务 Ground 花园Tip 小费Service charge 服务费Turn down 开夜床服务（指的是傍晚的时候再次整理房间，使客人晚上睡的舒服） Executive room 商务房 Shuttle bus 班车Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂Owner response: 业主回复基本信息23．May I have your name, please?请问您贵姓？10．Which dates would you like to book? When will you check in and check out?请问您需要订哪一天？什么时候入住及退房？59．What time do you expect to arrive, Sir?请问大概什么时候到酒店，先生？46．What time will the guest be arriving?客人大概什么到达酒店？11．How long will you stay in our hotel?请问您打算逗留多长时间？36．Could you h old the line, please? I’ll check our room availabilities for those days.麻烦请您稍等，我们查询那段时间的房态。
37．Just a minute, please I’ll check our booking situation.麻烦请您稍等，我需要查询我们的房态。
73．Just a moment, please. I’ll check the availability for you.麻烦请您稍等，我查询能否可以提供给您。
41．Could you hold on for a moment please? I’ll check our reservation record.麻烦请您稍等，让我查询我们的预订纪录。
72．How many people are there in your party?与您同行有多少人？50．I’ll arrive one day early. Is that OK?我那天早点到，可以吗？56．We’ll send a confirmation to you soon.我们稍后传确认书给您。
57．Should you have any questions, please do not hesitate to contact us.如有任何疑问请随时与我们联系。
58．Please feel free to contact us if we can be of further assistance.如需进一步了解，请随时与我们联系。
其他服务类42．Does it include breakfast?包括早餐吗？43．The tax and breakfast are also included.税及早餐也包括在内。
12．Does your hotel have pick-up service?请问贵酒店有接车服务吗？13．Yes, please contact the concierge for details.有的，详细内容请联系礼宾台。
16．What is your hotel’s website and email address?请问贵酒店的网址及邮址？17．Our hotel’s website is xxxx and our email address is xxxx. To reserve a room or give feedback to us.我们酒店的网址是xxx而我们的邮址是xxx预订房间或有任何建议可与我们联系。
4．How about your hotel’s location?请问贵酒店位于哪里？5．Well, our hotel located in Yantian distric, Shen Zhen City. The OCT hotel is about 40 minutes from Shenzhen railway station, 85 minutes from BaiYun airport.我们酒店位于深圳市盐田区。
本酒店离深圳火车站40分钟车程，到深圳机场85分钟.6．What’s the level of your hotel?请问贵酒店是几星级的？7．Our hotel is a five-star hotel.本酒店是五星级的酒店。
8．How about your hotel’s facilities?请问贵酒店有什么设施？9．We have four kinds of restaurant, lobby bar, conference room, health center, shop prince and （KTV equipment）。
.本酒店有四种类型餐馆，大堂吧，会议室,健身会所,商场及（KTV设施）。
44．We have a special family package plan我们现在开始新推出一个优惠套餐。
45．We’ll have to charge you RMB300 extra for an additional bed, the baby set is for f ree.如需加床，我们将会收取人民币300元,婴儿床是免费的房型资讯类1．May I have the room type, please? /What kind of room would you like to reserve?请问需要预订哪一类型的房间？2：What kind of room do you have?请问贵酒店有什么房间类型？3．We have standard, superior, deluxe, executive rooms. There are also some suite as well. Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms(Interlaken hotel).我们酒店有标准房，高级房，豪华房，行政房。
除此之外还有一些套房。
而且我们酒店还设有不吸烟楼层及连通房。
14．Can I get harbor view in your hotel?我可以看到海景吗？15．I am sorry, you can’t. Bu t you can have a nice view of a large pool/lake surrounded by beautiful landscaping.很抱歉，不可以。
但您可以看到周围美丽的泳池/湖景。
64．Perhaps you have a cheaper room?或许您们还有更便宜的房间吧？65．Sorry, the quoted rate is lowest.不好意思，这个报价已经是最低了。
68．The room is spacious and cosy, I’m su re you will enjoy yourself.房间既宽敞又舒适，我肯定您会过得愉快。
70．May I recommend deluxe suite? It’s more luxurious and comfortable.我向您推荐豪华套房，更豪华更舒适的。
担保取消原则18．Your reservation is temporary and it will be cancelled if you don’t arrive before 6p.m. on that day.您的预订是暂时的,如果那天下午6点前不到,我们将会取消您的预订。
90．With out guaranteed reservation, we can only hold the room to 6 p.m., If you make a guaranteed reservation, we can hold the room overnight. Would you like to make a guaranteed reservation by credit card?非担保的预订只能保留到当天下午６点。
若您作了担保预订，我们就可以整夜为您保留房间，您愿意提供信用卡作担保吗？80．Would you like to guarantee your room for late arrival?因您较晚入住，您可以为您的预订作个担保吗？81．How would you like to guarantee your reservation?请问您以什么方式为您的预订作担保？83．May I take your credit card for the guarantee?可以提供您的信用卡作担保吗？89．To guarantee your booking, please advise us of your credit cart number and dated of valid advance in.为了确保您的订房，请将您的信用卡号及有效期限通知我们，或预付壹晚的房租作订金。
84．Let me repeat your reservation to ensure it is correct.让我为您重复一下您的预订以确保无误。