酒店英语：晚上8点以后的拜访-有访客(三)
酒店宾馆常用英语口语900句(完整版)
问候客人1.Good morning，sir. 早上好，先生。
2.Good afternoon，madam. 中午好，太太。
3.Good evening，sir. 晚上好，先生。
4.Good night，madam. 晚安，夫人。
How are you？你好吗？Fine，thank you，and you？很好，谢谢，您呢？Fine，thanks. 很好，谢谢。
5.How do you do？您好？How do you do！您好！6.Welcome to our hotel. 欢迎光临我们饭店。
7.May you enjoy your stay in our hotel. 祝您住店期间愉快。
8.Hope you had a good trip. 希望您旅途愉快。
9.Hope you have a good journey. 祝您旅途愉快。
10.It’s nice to meet you，sir. 见到您很高兴，先生。
11.Pleasant to meet you，sir. My name is……见到您很高兴，先生。
我叫×××12.Welcome you back，sir. 欢迎您回来，先生。
13.Nice to see you again，madam. 很高兴又见到您，夫人。
14.Goodbye，thank you for coming. Please come again. 再见，感谢您光临，希望您再次光临。
15.Have a nice day. 祝您今天愉快。
16.Have a good evening. 祝您度过一个愉快的夜晚。
17.Have a good weekend. 祝您周末愉快。
18.Good night and have a good rest. 晚安，祝您休息好。
19.Good night and pleasant dreams. 晚安，祝您做个好梦。
酒店礼宾部常用英语话值得收藏
酒店礼宾部常用英语对话，值得收藏一、门童英语Goodmorning, sir. Welcome to our hotel.早上好，先生，欢迎光临。
Goodafternoon, madam. Are you going to check in?下午好，女士，您打算登记入住吗？Pleasecheck in at the reception desk in the lobby.请到大堂接待处登记。
Wouldyou like a taxi?您想叫出租车吗？Whereare you going, sir?先生，您打算去哪里？Ittakes about ten minutes by taxi.坐出租车大约要10分钟。
Just amoment, please. I’m sure a taxi will be available in a few minutes.请稍等，过几分钟就会有出租车的。
There’sparking space in the garage.停车场有空位。
Parkingis free for guests of the hotel.宾客免费停车。
If youdon’t know how to come back, give us a call.如果您不知道怎么回来，可以给我们打电话。
Have apleasant trip, sir.先生，祝您旅途愉快。
二、行李员英语May Itake your luggage for you?我来帮您拿行李，好吗？Just amoment, please. I’ll bring a luggage cart.请稍等一下，我去推一辆行李车来。
Don’tworry, sir. Your luggage will be sent up at once.先生，别担心，您的行李很快就会送上去。
Whenyou check out, please call number 32 and we’ll help you with your luggageimmediately.如果您要离店，请拨打32，我们会马上帮您运送行李。
酒店英语口语附字幕 Unit8：visitors coming
酒店英语口语附字幕 Unit8：visitors coming[00：00.00]Lesson One[00：22.86]第一课[00：45.71]Announcing Visitors to Guest[00：47.74]通知有客人来访[00：49.76]R：Excuse me,sir,may I help you?[00：52.79]接待员：对不起，先生,我能为您做什么吗？[00：55.82]V：No,thank you.I'm just going upstairs to see a friend.[00：58.76]客人：不，谢谢。
我正要上楼去看一个朋友。
[01：01.70]R：We must announce visitors to our guests.[01：04.48]接待员：我们必须要通知我们的客人。
[01：07.27]May I have the guest's name,please?[01：09.75]请问您找哪位客人？[01：12.23]V：Roger Whitestead.[01：14.25]客人：罗杰。
怀特斯德。
[01：16.28]R：Just a moment,please...Hello,Mr.Whitestead?[01：19.96]接待员：请稍等。
您好，怀特斯德先生吗？[01：23.64]G：Yes?[01：25.68]旅客：什么事？[01：27.72]R：This is Reception.[01：29.34]接待员：这是前台接待。
[01：30.96]There's somebody here to see you./You have a visitor.[01：33.23]有人想去拜访您/有您一位客人。
[01：35.50]Just a moment,please...(hands the phone to the visitor)...[01：37.18]请稍等，......（把电话递给来访者）......[01：38.85](to visitor when call is finished) Thank you.[01：40.17](当来访者打完电话）谢谢。
酒店英语服务礼貌用语
酒店英语Hotel English第一章日常英语（Daily English）1、称谓语：（单独用，常放句后）先生（Sir）小姐（Miss）太太/女士（Madam）（何姓一起使用）XX先生（Mr. X）XX小姐（Miss. X）太太（Mrs. X）2、问候语：早上好/下午好/晚上好（Good morning /afternoon / evening）(初次见面打招呼) （Q：How do you do?）(A：How do you do?)(已相识之间的问候) （Q：How are you?）（A：Fine, thank you.）3、欢迎语：欢迎光临我们宾馆/餐馆。
（Welcome to our hotel./restaurant.）欢迎您来这里用餐。
（Welcome to have meals here）见到您很高兴。
（Nice to meet you.）4、致谢用于及答语：谢谢您！（Q：Thank you）乐意效劳（A：You are welcome./It’s my pleasure）谢谢您的光临/好意/提醒（Thanks for your coming./kindness./reminding.）5、道歉用语及回答：对不起。
（Q：I’m sorry.）不用介意。
（A：Don’t mention it./Never mind./ That’s all right.）打扰您了。
（Sorry to disturb you!）对不起让您久等。
（Sorry to have kept you waiting）6、听不清客人的话：请您再说一遍好吗？（Pardon?/ I beg your pardon?）您能说慢一点儿吗？（Would you please speak a little more slowly?）7、①对不起，我的英语不是很好，请稍等，我叫另一个人来帮助您。
I’m sorry, but I only speak a little English. Wait a moment, I will get someone to help you.②我去叫经理过来，他非常乐意帮您。
酒店服务员英语日常用语
酒店服务员英语日常用语一、日常接待用语Greeting and Parting 问候与告别ConversationA. Attendant: Good morning, sir.Guest: Good morning.A: Welcome to our hotel.G: Thank you very much.B. Clerk: Good evening, Mr. Brown.Guest: Good evening.C: Mr. Brawn, this is our manager, Mr .Wang. Mr. Wang, this is Mr .Brown.Manager: How do you do, Mr .Brown? Nice to meet you.G: How do you do?C. Doorman: Good morning, gentlemen.Guests: Good morning.D: Welcome to our hotel. Let me show you to the Front DeskG: Thank you.D: Here you are. I hope you will enjoy your stay with us .D. Guest: Have a nice day.Attendant: you, too.G: Good-bye.A: Good-bye.E. Guest: Waitress! Can I have the bill, please?Waitress: Yes, sir…Here you are .It’s 800Yuan in all.G: Here is the money.W: Thank you, we hope to serve you again.G: Thank you and good night.W: Good night.Useful Expressions1. It’s good to see you again, sir (madam). 先生(小姐)，很高兴又见到您。
酒店管理：酒店涉外服务常见场景及基本用语酒店管理：
酒店涉外服务常见场景及基本用语一、当公司员工遇见外宾时,问候及指路常用语This is dragon house, welcome!Good morning/afternoon/evening ,How are you?Welcome to our hotel.Please go this way./This way please!二、Reception(接待处)1、前台接听外来电话专用语Hello, Dragon house,您好,卧龙公寓.２、预订Advance Reservation、Check inA 电话预订Front desk, good morning, can I help you?B 订房R: Good morning/afternoon/evening! Sir/madam Can I help you?G: I’d like to check in. I’m from ×× company.R: Your name, sir.G: Smith, John Smith.R: Just a moment, yes, we have a reservation for you. Would you please sign your name here while I prepare your key card for you?R: Your room number is 8101, This is your key card, This way please.C行李员服务Sir, would you like me to help you carry your baggage?Let me help you. Carry your baggage.附:Asking what the client wants(询问客人要求)Do you want a single room or a double room?What kind of room would you like?How long will you be staying?Please pay a 200 yuan/RMB deposit.If you want to stay longer than scheduled, please.Come to our front desk to fill another form.单间:single room 双人房:double room 三套间:three-room suite 高套:super-class suite 豪套:luxurious suite VIP房:VIP suite通用祝福语:I hope you enjoy your stay here/with us.三、外宾到达客房(coming into the room)1、介绍房间设施This is bathroom/living room and here is the remote control for air-condition(空调). Telephone is there, and if you want to make urban calls(市话), please dial 9 first before the number.If you want to make long distance call, please dial 8888 to contact our telephone exchange(总台) first.2、介绍可提供的客房服务 Room services叫醒服务G: Please call me at 8:00 in the morning.R: Your room number, please?G: Room 505, at 8:00 in the morning.R: OK,NO problem.免费早餐服务We can offer you free breakfast. Would you like to enjoy it in your room or in the dinning Hall?洗衣服务G: What if I’ve got something to be sent to the laundry(洗衣房)?R: Please fill in the laundry list in your room first. And then we’ll fetch it later. Dry-cleaning usually takes 3 days. We’ll send them back the day after tomorrow.R: Please sign your name, here.MINI吧We also have mini bar in the room with biscuits, coffee, drinks and necessities[ni′ses ti] offered.If you need anything, just ring for/call the reception desk.If you want to have your meals in the room, just dial room service.免费服务We offer many free services for you such as shoes polish, free breakfast, washing clothes by hands, and mobile phone recharge, internet connection service(上网服务).叫车服务Can you get me a taxi?Yes/All right, just a moment please.行李服务:见接待处情景C夜床服务At 9:00, Good evening, this is waiter/waitress!DO you need any services at night? 祝福语:Good night!晚安房间清扫Would you like us to clean your room?四、结账 Checking outR: can I help you?G: I want to pay the bill/check out.R: This figure is the charge for the apartment.询问结账方式:How do you wish to settle your account?In cash or by credit card?退房手续:It’s all together ××× yuan.Please sign your name, here.This is your changes(这是找给您的零钱).五、送别服务 Seeing offSee you! Good-bye!Wish your good journey/trip!Welcome you next visit.附:常用单词、短语1、请带路 Please show me to my room.2、咖啡室 Cafe3、旅馆餐厅 hotel restaurant4、卖品部 hotel shop5、房间钥匙 room key6、叫醒服务 morning call service7、电传、传真服务 telex and fax service8、银行 bank9、内线 interior lines10、收据 receipt11、房号卡 room number card12、出租车 taxi13、24小时送餐服务 24 hours room services14、擦鞋服务 shoe shining service15、邮局 post office16、翻译服务 translators17、娱乐设施 amusement18、出租汽车服务 taxi service19、外线 outside lines关于禁忌:age, marriage涉及数字的情况:Would you please write it down? 能写下来吗？。
The-Midnight-Visitor-深夜访客(中英对照)
The Midnight Visitor 深夜访客Ausable did not fit the description of any secret agent Fowler had ever read about . Following him down the corridor of the gloomy French hotel where Ausable had a room , Fowler felt disappointed . It was a small room on the sixth floor ,and hardly a setting for a romantic figure .奥斯鲍根本不像书中见过的任何特工。
跟着他走在这个法国小旅馆昏暗的走廊上，方罗感到很失望。
奥斯鲍的房间在六楼，很狭小，一个浪漫的角色不应该是这样的背景。
Ausable was , for one thing , fat . Very fat . And then there was his accent . Though he spoke French and German passably , he had never altogether lost the New England accent he had brought to Paris from Boston twenty years ago .首先，奥斯鲍很肥，非常肥，讲话还带有浓重的口音。
他的法语和德语还说的过去，但二十年前从波斯顿带到巴黎的新英格兰口音还没舍得丢。
"You are disappointed ," Ausable said wheezily over his shoulder . "You were told that I was a secret agent , a spy , dealing in espionage and danger . You wished yo meet me because you are a writer , young and romantic . You thought you would have mysterious figures in the night , the crack of pistols , drugs in the wine .""你很失望吧，”奥斯鲍边走边气喘吁吁的说。
酒店基本服务用语中英文
酒店基本服务用语一、欢迎和问候语：1)Goodmorning(afternoon,evening),sir(madam).早上(下午、晚上)好，先生(夫人)。
2)Howdoyoudo?您好！(初次见面)Howdoyoudo?您好！Gladtomeetyou.很高兴见到您。
3)Howareyou?您好吗？Fine,thanks.Andyou?好的，谢谢。
您呢？4)Welcometoourhotel(restaurant,shop).欢迎您到我们宾馆(餐厅、商店)来。
5)Wishyouamostpleasantstayinourhotel.愿您在我们宾馆过得愉快。
6)Ihopeyouwillenjoyyourstaywithus.希望您在我们宾馆过得愉快。
(客人刚入店时)Ihopeyouareenjoyingyourstaywithus.希望您在我们宾馆过得愉快。
(客人在饭店逗留期间)Ihopeyouhaveenjoyedyourstaywithus.希望您在我们宾馆过得愉快。
(客人离店时)7)Haveagoodtime!祝您过得愉快！二、电话用语8)I’mShangshuiHote l,FrontDesk..CanIhelpyou?山水大酒店，前厅。
需要帮助吗？9)Sorry,I’vedialedthewrongnumber.对不起，我拨错号了。
10)MayIspeaktoyourGeneralManager?能和你们总经理说话吗？Speaking.我就是。
11)Sorry.Heisnotinatthemoment.对不起，他现在不在。
Wouldyouliketoleaveamessage?您要留口信吗？12)Pardon?对不起，请再说一遍好吗？Ibegyourpardon?对不起，请再说一遍好吗？三、祝贺语13)Congratulations!祝贺您！14)Happybirthday!生日快乐！15)HappyNewYear!新年快乐！16)MerryChristmas!圣诞快乐！17)Haveaniceholiday!节日快乐！18)Wishyoueverysuccess!祝您成功！四、答谢和答应语19)Thankyou(verymuch).谢谢您(非常感谢)。
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酒店英语：晚上8点以后的拜访-有访客(三)
饭店大堂英语 Unit 08 Visitors Coming有访客第三课
Lesson Three Visitors after 8 pm
第三课晚上8点以后的拜访
R：(after announcing visitor to guest) Thank you. And could you please fill out this form before you go upstairs?
接待员：(通知客人有人拜访之后)谢谢。
在上楼之前您填写一下
这张表格好吗?
V：Why?I've never had to fill in a form before!
客人：为什么?我以前从来没有填过。
R：It's because it's after 8 pm
接待员：因为已经超过晚上8点了。
V：This is a bit much,really
客人：这真是太烦琐了。
R：I'm sorry,I understand. But I'm afraid we're required to do this by the Public Security Bureau. It's not a
regulation of TIB;I hope you understand
接待员：非常抱歉，我能够理解，不过公安局要求我们这样做的。
这不是国际大厦的规定，希望您能理解。
V：Okay,okayHere you are
客人：好吧，好吧，给你。
R：Thank you very much
接待员：非常感谢。