酒店英语口语情景对话
酒店客房服务英语口语情景对话中英对照

酒店客房服务英语口语情景对话中英对照Scene 1: Checking in at the hotel reception景1:在酒店接待处办理入住手续接待员:晚上好,欢迎来到大酒店。
有什么可以帮您的?Guest: Good evening. I have a reservation under the name Smith.客人:晚上好。
我有一个预订,预订人是史密斯。
Receptionist: Alright, Mr. Smith. Let me just check our records. Yes, here it is. You have a deluxe double room reserved for three nights starting today. Can I have your passport, please?接待员:好的,史密斯先生。
让我查一下我们的记录。
是的,在这里。
您预订了一间豪华双人间,入住三晚,从今天开始。
可以给我您的护照吗?Guest: Of course, here you go.客人:当然可以,给您。
Receptionist: Thank you. I just need you to fill out this registration form while I prepare your room keys.接待员:谢谢。
我只需要您填写这份登记表,我会准备好您的房间钥匙。
Guest: Sure, no problem.客人:好的,没问题。
Scene 2: Requesting room service景2:请求客房服务Guest: Excuse me, can I order some room service?客人:打扰一下,我可以订一些客房服务吗?Room Service: Of course, sir. What would you like to order?客房服务:当然,先生。
酒店服务英语口语情景对话

酒店服务英语口语情景对话As I step into the hotel lobby, I'm greeted by a warm smile from the receptionist. "Good evening! Welcome to our hotel. How can I assist you today?"Feeling a bit weary from my journey, I respond, "Hi, I'd like to check in, please. I have a reservation under the name Smith."The receptionist quickly checks the system and replies, "Certainly, Mr. Smith. Your room is ready. Would you like some help with your luggage?""Thank you, that would be great," I appreciate the offer, knowing it will make my arrival much smoother.Later, I find myself in the hotel restaurant, scanning the menu. The waiter approaches with a friendly tone, "Good evening, sir. Can I start you off with something to drink?""I'll have a glass of red wine, please," I reply, making my choice.As I finish my meal, I inquire about local attractions, "Do you have any recommendations for places to visit nearby?"The waiter is well-informed and suggests, "Absolutely, the botanical gardens are a must-see, and they're just ashort walk from here."In the morning, I head to the hotel's breakfast buffet. The server greets me, "Good morning! Please, help yourself to our breakfast selection."After enjoying a hearty breakfast, I approach the concierge, "Excuse me, I need a taxi to the airport later. Could you arrange that for me?""Of course, when would you like to be picked up?" the concierge asks, ready to assist."Around 10 a.m., please," I specify, ensuring I have enough time for my flight.Before leaving, I stop by the front desk to settle my bill. "I'd like to check out now and pay my bill," I say to the receptionist."Right away, sir. Let me just print out your statement," the receptionist responds efficiently, wrapping up my stay with a professional touch.。
关于酒店服务的英语情景口语对话

关于酒店服务的英语情景口语对话学习好英语是很有用处的哦,同学们要坚持学好英语哦,所以今天小编给大家整理了有关英语口语的情景对话,这样才能更快的提升英语成绩哦,大家快点行动起来吧,有需要的可以收藏起来哦,大家要好好看看这些文章哦一我打电话来取消旅馆预约AGood afternoon, Peace Hotel, what can I do for you?下午好,这里是和平旅馆。
我能帮您吗?BI have made a reservation for this Sunday. My name is Bobby我已经预订了间周日的房间,我叫伯比。
AYes, that's right. Your room is a single one with a bath.没错。
您订了间有浴盆的单人间。
BI am calling to cancel it now. I can't go to your city this week.我打电话来想取消预约。
这周我没办法去你们的城市了。
AFine, we will cancel it.好的,我会取消的。
BThank you.谢谢。
二酒店的室内游泳池AWelcome to our hotel's indoor swimming pool. What can I do for you?欢迎来到本酒店的室内游泳池。
请问有什么可以帮您的?BYou see this is the first time for me to use the swimming pool. I've got no idea about the water temperature of the pool. I'm afraid it might be a little cold.这是我第一次来游泳池,我不知道水温是多少,我恐怕会有一点儿冷。
AYou don't need to worry about that. madam. We have awarm massage pool, and the temperature is 36℃.您不必担心这个,女士,我们有一个温水按摩池,水温是36℃。
有关酒店状况的英语情景口语对话

有关酒店状况的英语情景口语对话一我预定了一个房间AHello. I have a room booked for tonight, the 15th.你好,我预订了15日的房间。
BAlright and what is your name, please?好的,请问您的大名是?AIt’s Marcia Gleason.我的名字是玛利亚?格雷森。
BAh,yes, here you are Ms. Gleason. You reserved a single, right?喔,有的,格雷森女士,你订的是一间单人房,是吗?AYes, a single, thanks.是的,一间单人房,谢谢。
BDo you mind being next to the elevator?如果房间位于电梯旁,你会介意吗?AActually, I’d prefer not to be.事实上我不是不太希望这样。
二我不喜欢我的房间AI have a reservation for a single with bath.我订了一间有浴室的单人房。
BWe are sorry, but single rooms have been occupied.很抱歉,单人房已经满了。
AWhat's the room rate? It is a little expensive for me, do you have any other rooms?房价是多少?这对我来说有点贵,你们有其它房间吗?BThen how about this room, with just shower?那这间有淋浴间的房间怎么样?AMay I see the room? I’ll take this room. Is the rate for the room only?我可以看一下吗?我要这间房。
这个价格只是房租吗?BNo, sir. The tax is included .不是的,先生。
登记入住英语口语情景对话中英对照

登记入住英语口语情景对话中英对照情景:入住酒店对话一:A:Hi, I have a reservation for tonight. My name is John Smith.B:Good evening, Mr. Smith. Welcome to our hotel. May I have your ID card and credit card, please?A:Sure, here you go.B:Thank you. Just a moment, please. I will check your reservation.A:No problem, take your time.B:Alright, Mr. Smith. We have a deluxe room reserved for you. It's on the 10th floor. Here is your key card.A:Thank you. Can you tell me how to get to my room?B:Certainly. Take the elevator to the 10th floor and then turn left. Your room is on the right side of the hallway.A:Great, thank you for your help.B:You're welcome. If you have any questions or need any assistance during your stay, feel free to let us know.A:I will. Thank you again.对话二:A:Excuse me, I would like to check in. I made a reservation for tonight.B:Good evening. Can I have your name, please?A:My name is Emily Brown.B:Thank you, Ms. Brown. May I have your ID card and credit card, please?A:Sure, here they are.B:Thank you. Let me check your reservation.A:No problem, take your time.B:Alright, Ms. Brown. We have a standard room reserved for you. It's on the 8th floor. Here is your key card.A:Thank you. Could you please tell me how to get to my room?B:Of course. Take the elevator to the 8th floor and then go straight ahead. Your room will be on your left.A:Thank you for the directions.B:You're welcome. If you need any assistance or have any questions, please don't hesitate to ask.A:I will. Thank you for your help.以上是两个入住酒店的情景对话,其中包括了登记入住、确认预订信息、领取房卡以及询问房间位置等步骤。
酒店英语口语情景对话

酒店英语口语情景对话对话一:预订房间A: 早上好,欢迎光临酒店。
您需要预订房间吗?B: 是的,我需要预订一个双人间,入住时间是下周五。
A: 好的,我们有很多房间可供选择,请问您对房间的要求有什么?B: 我希望房间有一个大床和免费的无线网络。
A: 没问题,我们有符合您要求的房间。
您需要入住几晚?B: 我需要入住两晚。
A: 好的,请问您的姓名和联系方式是什么?B: 我的名字是张三,联系方式是。
A: 好的,预订完成后,我们会给您发送确认短信。
谢谢!B: 谢谢您的帮助!对话二:办理入住手续A: 晚上好,欢迎光临!您预订的是双人间,对吗?B: 是的,我是张三。
A: 您的预订已确认,这是您的房卡和钥匙,房间号是302。
B: 谢谢!A: 您需要支付押金500元,退房后会退还给您。
B: 好的,我可以用信用卡支付吗?A: 当然可以,我们接受信用卡付款。
您需要在离店时结算所有费用。
B: 了解,我会记住的。
A: 好的,请您填写一下入住登记表,包括您的姓名、国籍和护照号码。
B: 好的,我马上填写。
A: 感谢您的合作,祝您入住愉快!对话三:客房服务A: 早上好,有什么可以为您效劳的?B: 我的房间没有毛巾和洗漱用品,可以补充一下吗?A: 当然可以,我会马上给您送去。
B: 谢谢!还有一个问题,我需要一份早餐送到房间,大约几点可以送到?A: 我们可以在早上7点到10点之间送到您的房间,您需要什么样的早餐?B: 我想要一个咖啡和面包。
A: 好的,我会安排给您送早餐。
有其他需要的事情吗?B: 暂时没有了,谢谢您的帮助!A: 不客气,请随时告诉我们如果有其他需求。
对话四:结账离店A: 午安,您准备好结账离店了吗?B: 是的,我准备好了。
A: 您的账单总金额是800元,包括房费和其他消费。
请问您以什么方式支付?B: 我可以用支付宝支付吗?A: 当然可以,请打开您的支付宝扫描这个二维码进行支付。
B: 好的,我已经支付完成了。
A: 谢谢!这是您的和退还的押金。
酒店常用的英语口语情景对话(最新)
1.酒店常用英语口语情景对话F: Welcome to the Beachside Inn. How may I help you?欢迎来到海边酒店。
能为您做点什么吗?G: I’d like a room, please.我要住店。
F: Would you prefer a single or a double?你是要单人间还是双人间呢?G: A double, please. How much is that?双人间,价格是多少?F: It’s $145.00 a night. How many nights will you be staying?145美元每晚,你要住几晚呢?G: Just tonight.就今晚。
F: So that’s D-A-V-I-E-S. How would you like to pay for the room?好的,你想要如何付款?G: Do you take VISA?能用VISA卡吗?2.英语口语学习方法1.模仿。
怎样提高自己英语口语的有效方式第一步就是要学会模仿,找一些原版英语录音的材料来进行对单词、短语、句子等的模仿。
也可以找一些英文原版的电影跟着有声有色地模仿,从而尽量要求自己的语音语调,甚至神情语气跟原来的差不多。
2.朗读。
第二步是大声朗读。
其实朗诵就相当于模仿,需要自己找音频资料去模仿语音语调。
在进行朗读模仿时,要学会听自己的发音和资料中的有什么地方不同,反复去练习纠正。
3.复述。
复述不是背诵,复述就是用自己的语言描述自己听到的故事或看到的文章,去掉原文和组织结构,用自己的理解和思考来讲述故事的内容,复述是提高英语口语的有效方法之一。
一开始可以先复述文章的中心思想,然后再逐步增加难度。
5.坚持写日记。
用英语写日记是提高英语口语和其他英语能力的好方法。
写日记既可以锻炼自己在词组的运用、语法知识等的能力,也可以锻炼自己的英语思维能力。
3.学习英语口语的方法1.认识口语学习的重要性注意英语的发音和口音:学习英语时,很多学生都纠结于应该说美式英语还是英式英语。
酒店前厅服务英语口语情景对话
Dialogue AIndividual clients check in(散客入住)G=客人R:=接待员R:Good afternoon. Madam.Welcome to Grand Park Kunming .May I help you?下午好,欢迎光临昆明君乐酒店,请问有什么可以帮到您?G:Y es, I’d like to check-in .please.我要登记住宿。
R:Certainly, Madam. May I have you name, please?好的,小姐。
能告诉我您的姓名吗?G:I’m Christine.Nolan我叫克莉丝汀•诺兰R:Do you have a reservation, Ms. Nolan?诺兰小姐,请问您预定了房间吗?G:Y es, form today.是的,预定了。
从今晚开始。
R:OK, Ms .Nolan, please show me your passport.好的,诺兰小姐,麻烦您出示一下您的护照。
R:(双手接客人证件)R:(扫描客人证件后双手归还客人)R:Just a moment, please. I’ll check our reservation record. (After a while)Thank you for waiting. Ms. Nolan. Y our reservation is for a business single room for one night, the room rate is ¥800 that including two breakfasts. Is that all right?请稍等,我查一下预定记录。
(过了一会)让你久等了,诺兰小姐,您预定了一个晚上的商务单间,房价¥800(房价用手指给客人不要说出报价),含两份早餐是吗?G:Y es.是的R:Print out the registration form?打印住宿登记表。
酒店客房服务英语口语情景对话中英对照
酒店客房服务英语口语情景对话1.Housekeeping. May I come in我是客房的,可以进来吗2.When would you like me to do your room, sir您要我什么时间来给你打扫房间呢,先生3.You can do it now if you like.如果您愿意,我现在为您服务;4.I'm sorry that your flask is empty.很抱歉您的水壶空了;5.May I do the turn-down service for you now现在可以为您收拾房间了吗6.Oh, thank you. But you see, we are having some friends over.噢,谢谢,但你知道我们邀请了一些朋友过来聚聚;7.Could you come back in three hours你能不能过3小时再来整理8.Certainly, Madam. I'll let the overnight staff know.当然可以,女士;我会转告夜班服务员;9.Would you tidy up a bit in the bathroom请整理一下浴室好吗10. I would like you to go and get me a flask of hot water.我想请你给我拿一瓶开水来;11. I've just taken a bath and it is quite a mess now.我刚洗了澡,那儿乱糟糟的;12.Besides, please bring us a bottle of just boiled water.此外,请给我们带瓶刚烧开的水来;13.It's growing dark. Would you like me to draw the curtains for you 天黑下来了,要不要我拉上窗帘14.Is there anything I can do for you您还有什么事要我做吗15.I'm always at your service.乐意效劳;Dialogue A 倒热水服务A: Housekeeping. May I come in客房服务员,请问我可以进来吗B: Yes, please. 可以;A: When would you like me to do your room, sir您什么时候方便让我帮你打扫房间呢B: You can do it now if you like. I was just about to go down for my breakfast when you came. But before you start, would you do this for me如果你方便你可以现在就打扫;你上来的时候我正准备下楼用早餐;但是在你开始之前能否帮我做点事情呢A: Yes, what is it好的;是什么事情呢B: I would like you to go and get me a flask of hot water .I need some hotwater to wash down咽下medicine after break-fast.我需要一壶热水;我需要在用完早餐之后用热水服药;A: I'm sorry that your flask is empty. I'll go and get you another flask that's full at once.非常抱歉热水瓶是空的,我现在立即去拿一个装满热水的水瓶;B: Thank you. 谢谢Dialogue B TheTurn-downService 开夜床服务A: Good evening, madam and sir. May I do the turn down service for you now 晚上好女士和先生;我现在可以为你做开业床服务吗B: Oh, thank you. But you see we are having some friends here. We're going to have a small party here in the room. Could you come back in three hours 噢,谢谢;但是我的一些朋友马上会到;我们准备举办一个小聚会;您可以三个小时之后再来吗A: Certainly, madam. I'll let the overnight staff know. They will come then. 好的,女士;我会让上通宵班的同事知道;他们到时候会来;B: That's fine. Well, our friends seem to be a little late .Would you tidy up a bit in the bathroom I've just taken a bath and it is quite a mess now. Besides, please bring us a bottle of just boiled water.好的;哦;我的朋友可能要晚到了,你可以帮我收拾一下洗浴间吗我刚刚洗澡了浴室显得有点乱;另外,请帮我拿一瓶纯净水过来;A: Yes, I’ll bring in some fresh towels together with the drinking water.好的女士,我马上哪一些干净的毛巾和饮用水过来;B: OK.好的A: May I turn on the lights for you我可以为您开灯吗B: Yes, please .I'd like to do some reading while waiting.好的我需要写字及阅读;A: Yes, sir. Is there anything I can do for you好的先生,还有什么可以帮到您的吗B: No more. You're a smart girl/boy indeed. Thank you very much.没有了;你的确是一个好女孩/男孩,非常感谢你;A: I'm always at your service. Goodbye, sir and madam, and a very pleasant night;我将一直为你们服务;拜拜女士先生,祝你们有个非常愉快的夜晚;overnight a. 终夜的,一夜间的Service n. 服务帮助Dialogue C Explaining How to Get the Service for laundry向客人解释如何享有洗衣服务A:Room Attendant客房服务员 B:Guest 客人A:Excuse me. Have you any laundry需要洗的衣服The laundry man is here to collect it. 打扰一下;请问您有需要洗的衣服吗洗衣工将在这儿为你服务;B:No, not now, thank you.哦;现在没有,多谢;A:If you have any, please just leave it in the laundry bag. The laundry man comes over to过来collect it every morning.当您需要的时候请将衣物留在洗衣袋中,洗衣工会在每天早上过来收取;B:Thank you.谢谢A:Please tell us or notify in the list whether you need your clothes laundry, dry-cleaning or pressing and also what time you want to get them back. 当您需要衣物的湿洗,干洗机熨烫服务时请随时告知我们或者是填写洗衣,并告诉我们您需要取回衣物的时间;B:I see. What if there is any laundry damageI wonder if your hotel has a policy on dealing with处理it.好的,我想知道当出现衣物损坏贵酒店会如何处理呢我想知道贵酒店是否有相关的政策去处理;A:In such a case, the hotel should certainly pay for it. The indemnity 赔偿 shall not exceed ten times the laundry烫洗费用.在这种情况下,酒店当然需要赔偿;赔偿金额不超过烫洗费用的十倍;B:That sounds quite reasonable. I hope there's no damage at all.这样听起来是比较合理的,当然我希望是不会有任何损坏;A:Don't worry, sir. The Laundry Department has wide experience in their work.不用担心,先生;洗衣部门有着非常丰富的经验;B:All right. Thank you for your information.好的;感谢您带来的信息; A:Not at all.不客气;notify v.通知dry-clean v.干洗indemnity n.赔偿express service 快洗服务starch v.给衣服等浆,浆硬。
预订房间英语口语情景对话中英对照
预订房间英语口语情景对话中英对照- Situation: Making a hotel reservation- 情景:预订酒店房间A: Hello, I would like to make a reservation for a room.A:您好,我想预订一个房间。
B: Of course, when would you like to check-in?B:当然可以,请问您打算什么时候入住?A: I'm planning to arrive on the 15th of this month.A:我计划于本月15号到达。
B: Great. How many nights will you be staying?B:好的,您打算住几晚?A: I will be staying for three nights.A:我将会住三晚。
B: And how many guests will be staying in the room?B:房间内会有几位客人入住?A: It will be just me.A:只有我一个人。
B: Alright. Would you like a single or double room?B:好的,您喜欢单人房还是双人房?A: I would prefer a single room, please.A:请给我一个单人房。
B: Noted. Will you need any additional services, such as breakfast or airport transfer? B:好的,您需要其他的服务吗,比如早餐或机场接送?A: Yes, I would like to include breakfast.A:是的,我想包括早餐。
B: Alright, your reservation for a single room with breakfast on the 15th for three nights is confirmed. Can I have your name and contact information, please?B:好的,您在15号预订的单人房含早餐,共三晚已经确认。
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Scene 1:
(R:receptionist G:Guest)
R: Good morning, Madam. There is front office. What can I do for you? G: Good morning. I’d like to check in, please.
R: Do you make a reservation?
G: A reservation? No.
R: May I have your name, madam?
G: Shawna Zhang.
R:Mrs.Zhang,What kind of room would you like?
G: I want to a queen room with bath or shower, and the room with a balcony is better.
R: Just a moment. I’ll check it up for you.
Thank you for waiting. There are two kind of room cater your requirement. Would you like a room with a front view or a near view? G: Let me see. I think near view room is more suitable for me. Can you tell me the rate of the room?
R: sure. The daily rate of the queen room is $100.
G: As far as I know. It is the off season now. So can I get a discount?
R: yes. Staying in our hotel you can get 20 percent discount after the second night.
G: that’s great.
R: How long will you stay with us? Mrs. zhang.
G: Three days.
R:I see. May I have your ID card and telephone number please?
G: sure. That’s……
R: How would you like to make payment, by credit Card or by Cash? G: well, I choose to pay the room rate by cash.
R: Would you please pay $500 as deposit? We will return the balance to you when you check out.
G: OK. Here you are.
R: Now everything is in order. Your room number is 1414. And here is your room card. Please make sure that you have it with you all the time.G: OK. I’ll take good care of it.
R: If you are ready, I will call the bellboy and he will take you to your room.
G: Thanks a lot.
R: You’re welcome. I hope you will enjoy your stay with us.
G: I will try. Thank you!
Scene 2:
R: Good afternoon! This is front office. May I help you?
G: This is room 1414.I want to ask which one facility needs to pay extra in the hotel.
R: Only the spa and massage is for a fee, the others are all free.
G: I know it, thank you.
R: It is my duty, I am very glad that I can serve you.
Scene 3:
R: Good afternoon!Mrs. zhang. Are you checking out now?
G: yes. I know I’m a few minutes late.
R: It’s not a problem. How was everything?
G: The room was great. The bed was really comfortable. And I wasn’t expecting my own mini-bar.
R: I’m glad that you like it. Thank you for waiting. The total rate of your room is $300, including service charge. Would you like to check it?
G: OK. Let me to see. The figure seems right.
R: Here’s your change and receipt. If you need I’ll call the bellboy and he can help you.
G: yes. Thank you for your help.
R: you’re welcome. Thank you for staying in our hotel. welcome to our hotel again.。