供应链管理第三版unit8习题与答案
第八章 供应链管理概述同步习题及答案

第八章供应链管理概述同步习题(一)判断题(正确的用A表示,错误的用B表示)1.供应链不仅是一条连接供应商到用户的物料链、信息链、资金链,而且还是一条增值链。
( )2.对于供应链企业来说,响应周期是点式周期。
( )3.传统管理模式是以规模化需求和区域性的卖方市场为决策背景,通过规模效应降低成本,获得效益。
( ) 4.供应链管理这一名词最早出现于20世纪80年代,最初是由咨询业提出的。
( )5.供应链管理是以同步化、集成化生产计划为指导,以各种技术为支持,尤其互联网技术为依托。
( )6.企业供应链管理即是对生产过程中的物流,管理过程中的信息流以及决策协调过程中商流、资金流进行控制和协调。
( )7.在供应链管理的四个主要领域的基础上,我们可以将供应链管理细分为职能领域和辅助领域。
( )(二)单选题1.因为供应链节点企业组成的( )不同,供应链往往由多个多类型甚至多国企业构成。
A.类型 B.跨度 C.职能 D、结构2.供应链是( )结构。
A.直链 B、支链 C、网链 D.环状3.从供应链的结构模型可以看出,节点企业和节点企业之间是—种( )关系。
A.需求与供应 B、支配 C.平等 D、利益4.供应链管理因企业战略和适应市场需求变化的需要,其中节点企业需要动态地更新,这就使得供应链具有明显的( )。
A、复杂性 B.动态性 C.交叉性 D.灵活性5.从20世纪80年代初到20世纪90年代初属于供应链管理的( )。
A.初级阶段 B、形成阶段 C、成熟阶段 D.发展阶段6.在供应链管理中的内容中,新品研发计划管理属于( )。
A.客户需求管理流程 B、客户订单完成管理流程 C.客户服务管理流程 D、企业创新过程(三)多选题1.在供应链的运作过程中,用户的需求拉动是供应链中( )运作的驱动源。
A.信息流 B、产品/服务流 C.资金流 D.物流 E.商流2.传统“纵向一体化”管理模式存在的弊端有( )。
A.增加了企业的投资负担。
供应链管理课后习题答案

供应链管理课后习题答案供应链管理课后习题答案一、什么是供应链管理?供应链管理是指将不同环节的供应商、生产商、分销商和零售商等各个参与者之间的活动和流程进行协调和整合,以最大程度地提高整个供应链的效率和效益的管理方法。
它涉及到从原材料采购到产品生产、物流运输、库存管理、销售和售后服务等各个环节的协调和优化。
二、供应链管理的重要性供应链管理的重要性体现在以下几个方面:1. 提高效率和降低成本:通过优化供应链各个环节的协调和流程,可以减少物流时间和库存成本,提高生产效率和交付速度,从而降低整体成本。
2. 提高客户满意度:供应链管理可以确保产品按时交付,减少缺货和延迟交货的情况,提高客户满意度和忠诚度。
3. 增加竞争力:通过供应链管理,企业可以更好地应对市场需求的变化,提供更加灵活和个性化的产品和服务,增强竞争力。
4. 优化资源配置:供应链管理可以帮助企业合理配置资源,避免资源浪费和过度投资,提高资源利用效率。
5. 降低风险:通过供应链管理,企业可以更好地应对供应链中的风险,如供应商倒闭、自然灾害等,降低风险对企业的影响。
三、供应链管理的关键要素供应链管理的关键要素包括供应商管理、物流管理、库存管理、生产计划和协调以及信息流管理等。
1. 供应商管理:包括供应商选择、合同管理、供应商绩效评估等,确保供应商能够按时提供符合质量要求的原材料和零部件。
2. 物流管理:包括运输、仓储、配送等环节的协调和管理,确保产品能够按时到达目的地。
3. 库存管理:包括库存的控制、预测和优化等,确保库存水平适当,避免库存过高或过低。
4. 生产计划和协调:包括生产计划的制定、生产进度的监控和协调等,确保生产能够按时完成。
5. 信息流管理:包括信息的收集、传递和分析等,确保信息能够及时准确地在供应链中流动,以支持决策和协调。
四、供应链管理的挑战和解决方案供应链管理面临着一些挑战,如需求不确定性、供应链中的风险、信息不对称等。
为了应对这些挑战,可以采取以下解决方案:1. 加强合作和协作:建立长期稳定的合作关系,加强供应链各个环节之间的沟通和协作,共同应对挑战。
供应链管理(第3版)-“课后训练”参考答案.doc

“课后训练”参考答案第一章主要概念供应链是围绕核心企业,通过对信息流、物流、资金流的控制,从采购原材料开始,制成中间产品以及最终产品,最后由销售网络把产品送到消费者手中的将供应商、制造商、分销商、零售商、直到最终用户连成的一个整体的增值网链结构单元供应链由一家企业的直接供货商和直接客户组成,包括了从需到供的循环。
它是供应链的最基本模式产业供应链(extended supply chain)由单元供应链组成,是企业联合其他上下游企业,通过联盟和外包等各种合作方式建立一条经济利益相关、业务关系紧密、优势互补的产业供需关系网链,企业充分利用产业供应链上的资源来适应新的竞争环境,实现合作优化,共同增强竞争力。
全球供应链是在全球范围内组合供应链,是企业根据需要在世界各地选取最有竞争力的合作伙伴,结成全球供应链网络,以实现该供应链的最优化供应链管理是为满足服务水平要求,将供应商、生产商、销售商、物流商到最终用户结成网链来组织生产与销售商品,并通过商流、物流、信息流、资金流系统设计、计划、运行和控制等活动达到降低系统总成本的预期目的,它是供应链商流、物流、信息流、资金流以及合作者关系等规划、设计、运营、控制过程进行一体化的集成管理思想、方法和技术体系一体化物流是指原料、半成品和成品的生产、供应、销售环节结合成有机整体,进行系统计划与协调的活动重点实务企业供应链结构分析:能够根据实际运作绘制企业供应链结构;效率型供应链、反应型供应链与功能性产品和创新性产品的匹配:能够明确效率型供应链与功能性产品、反应型供应链和创新性产品的匹配关系。
习题与训练一、判断题1.√2.×3.√4.√5.×二、选择题1.A2.A3.D4.D5.A三、简答题1.供应链有发散网结构、会聚网结构、T形网结构等三种结构。
供应链主要具有以下特征:(1)全局性;(2)复杂性;(3)动态性;(4)交叉性;(5)增值性;(6)面向用户需求。
供应链管理第三版unit8习题与答案

Chapter 8Aggregate Planning in the Supply ChainTrue/False1・ The goal of aggregate planning is to satisfy demand in a way that minimizes profit ・ Answer: Fa Ise Difficulty: Easy2.Aggregate planning is a process by which a company determines levels ofcapacity, production, subcontracting, inventory, stockouts, and evenpr ici ng over a specified time hor izon.Answer: TrueDifficulty: Moderate3.Aggregate planning solves problems involving aggregate deci sions rather thanstock keeping unit (SKU) level deci sions.Answer: TrueDifficulty: Easy4.Traditionally, much of aggregate planning i s focused with in an enterpr ise andmay not always be seen as a part of supply chain management・Answer: TrueDifficulty: Moderate5.Aggregate planning is an important supply chain issue because, to be effective,it requires inputs from throughout the supply chain, but its results have Iittle impact on the supply chain・Answer: Fa IseDifficulty: Moderate6.Short-term production serves as a broad bluepr int for operations and estabIishes the parameters within which aggregate planning decisions are made.Answer: Fa I seDifficulty: Easy7.The aggregate planning problem is concerned with determining the product!onlevel, inventory level, and capacity level (internal and outsourced) for eachperiod that maximizes the firm' s profit over the planning hor izon.Answer: TrueDifficulty: Moderate8.To create an aggregate plan, a company must specify the planning hor izon forthe plan and the duration of each per iod within the planning hor i zon. Answer:TrueDifficulty: Easy9. A planning hor izon i s usuaI Iy between three and five years・Answer: Fa IseDifficulty: Moderate10. A poor aggregate plan can result in improved saIes and profits if the avaiI ableinventory and capacity are unable to meet demand.Answer: Fa IseDifficulty: Easy・ A poor aggregate plan may result in a large amount of excess inventory and capacity, thereby raising costs・Answer: TrueDifficulty: Moderate12.The aggregate planner must make a trade-off between capacity, inventory, andbacklog costs・Answer: TrueDifficulty: Moderate13.An aggregate plan that increases one cost typically results in the increase ofthe other two.Answer: Fa IseDifficulty: Moderate14.The time flexible strategy is where the production rate is synchronized with thedemand rate by varying machine capacity or hiring and laying off employees asthe demand rate varies・Answer: Fa IseDifficulty: Hard15.The time flexible strategy is where workforce (capacity) is kept stable but thenumber of hours worked i s var ied over time i n an effort to synchronizeproduction with demand・Answer: TrueDifficulty: Moderate16.The mixed strategy is where a stable machine capacity and workforce aremaintained with a constant output rate with inventory levels fluctuating overtime・Answer: Fa I seDifficulty: Hard17.Most strategies that an aggregate planner actuaIly uses are in combination, andare referred to as mixed strategies・Answer: TrueDifficulty: Easy18. A highly effective tool for a company to use when it tr ies to maximize profitswhile being sub jected to a ser ies of constraints i s aggregate programmi ng.Answer: Fa IseDifficulty: Moderate19.To improve the qua Iity of these aggregate plans, forecast errors must be takeninto account when formulating aggregate plans・Answer: TrueDifficulty: Moderate20.Forecasting errors are dealt with in aggregate plans using either safety backlogor safety capacity.Answer: Fa I seDifficulty: Moderate21・Safety inventory is defined as inventory held to satisfy demand that is higher than forecasted・Answer: TrueDifficulty: Easy22.Safety capacity is defined as capacity used to satisfy demand that is lower thanforecasted・Answer: Fa IseDifficulty: Easypanies should work with downstream partners to produce forecasts and withupstream partners to determine constraints when doing aggregate planning.Answer: TrueDifficulty: Easy24.The aggregate plan shouId be viewed pr imar ily as an in-house tool that doesnot need to be communicated to supply chain partners・Answer: Fa IseDifficulty: Easy25.Given that forecasts are always wrong to some degree, the aggregate plan needsto have some flexibiIity built into it if it is to be useful・Answer: TrueDifficulty: Moderate26. A manager should perform sensitivity analysis on the inputs into an aggregateplan to choose the best solution for the range of possibiI ities that couldoccur・Answer: TrueDifficulty: Moderate27.As inputs into the aggregate plan change, managers do not need to make changesto the aggregate plan・Answer: Fa IseDifficulty: Easy28.As capacity utiIization increases, it becomes less important to performaggregate planning・Answer: Fa IseDifficulty: ModerateMultiple ChoiceThe process by which a company determines levels of capacity, production,subcontracting, inventory, stockouts, and even pricing over a specified time hor izon i sa.aggregate planning・b・detai I planning・c. inventory planning.d・sales planning.e・al I of the aboveAnswer: aDifficulty: Moderate2.The goal of aggregate planning is toa. dissatisfy customers in a way that maximizes profit・b・ dissatisfy customers in a way that minimizes profit・c. satisfy demand in a way that maximizes profit・d・ satisfy demand in a way that minimizes profit・e. none of the aboveAnswer: cDifficulty: Easy3.Aggregate planning solves problems involvinga.aggregate deci sions and stock keep ing unit (SKU) level deci sions. b・aggregate deci sions or stock keeping unit (SKU) level decisions・c.aggregate decisions rather than stock keeping unit (SKU) level decisions・d・ stock keep ing unit (SKU) level deci sions rather than aggregate decisions・e. b and c onlyAnswer: cDifficulty: Easy4.Aggregate planning, to be effective, requi res inputs froma. a I I customers・b・ a I I departments・c. a I I suppIiers・d・throughout the supplychain・e. throughout the company.Answer: dDifficulty: Moderate5.Much of aggregate planning has traditionally been focuseda. on short-term production scheduling・b・on customer relationship management・c. within an enterprise・d・ beyond enterpr ise boundar ies・e. al I of the aboveAnswer: cDifficulty: Moderate6.Which of the fol lowing are not operational parameters the aggregateplanner is concerned witha. production rateb・workforcec. overtimed・backorderse. inventory on handAnswer: dDifficulty: Moderate7.The operational parameter concerned with the number of units comp I eted perunit time (such as per week or per month) isa. production rate・b・ workforce・c. overtime・d・ backlog・e. inventory on hand.Answer: aDifficulty: Easy8.The operational parameter concerned with the number of workers/units of capacityneeded for production isa. production rate・b・ workforce・c. overtime.d・ backlog・e. inventory on hand.Answer: bDifficulty: Easy9.The operations I parameter concerned with the amount of overtime productionplanned isa. production rate・b・ workforce・c. overtime・d・ backlog・e. inventory on hand.Answer: cDifficulty: Easy10.The operational parameter concerned with demand not satisfied in the per iod inwhich it arises, but carr ied over to future per iods i sa. production rate・ b・ workforce・ c. overtime.d・ backlog・e. inventory on hand.Answer: dDifficulty: EasyThe operations I parameter concerned with the planned inventory carr ied overthe var ious per iods in the planning hor izon isa. production rate・b・ workforce・c. overtime・d・ backlog・e. inventory on hand.Answer: eDifficulty: Easy12.The operational parameter concerned with the number of units of machine capacityneeded for production isa. machine capacity I eve I.b ・ subcontracting ・c. overtime ・d ・ backlog ・e. inventory on hand.Answer: aDifficulty: Easy13. The operational parameter concerned with the subcontracted capacity requi redover the planning hor izon isa. machine capacity I evel ・b ・ subcontracting ・c. overtime ・d ・ backlog ・e. inventory on hand.Answer: cDifficulty: EasyThe aggregate plana. serves as a broad bluepr int for operations ・b. estab Ii shes the parameters within which short-term production and distr ibution decisions are made ・c. a I Iows the supply chain to alter capacity allocations and change supplycontracts ・d. al I of the abovee. b and c onlyAnswer: dDifficulty: Moderate 15. Aggregate planning is concerned with determininga.the product!on level, sales level, and capacity for each period. b ・the demand level, inventory level, and capacity for each per iod. c. the production level, inventory level,and capacity for eachperiod. d ・ the production level, staffing level, and capacity for each period.e. none of the aboveAnswer: cDifficulty: ModerateTo create an aggregate plan, a company must specifythe planning hor izon for the pI an. the duration of each per iod within the planning hor izon. key i nformat ion requ i red ・al I of the above 14.16. a. b ce. a and b onlyAnswer: dDifficulty: Moderate17.The planning hor izon i sa. the time per iod over which the aggregate plan is to produce a solution.b・ the duration of each time period in the aggregate plan・c.the length of time requi red to produce the aggregate plan・d・ the solution to the aggregate plan・e. none of the aboveAnswer: aDifficulty: Easy18.The length of the planning hor izon is usually betweena. one and three months・b・three and eighteen months・c. one and three years・d・three and five years・e. none of the aboveAnswer: bDifficulty: Moderate19.Which of the following is not information needed by the aggregateplannera. demand forecast for each per iod in the planning hor izonb・production costsc. labor costsd・cost of subcontracting productione. cost of changing thedemand forecastAnswer: eDifficulty: Moderate20.The cost of changing capacity includes thea. cost of adding machine capacity.b・ cost of reducing machine capacity.c. cost of hiring workforce・d・ cost of laying off workforce・e. all of the aboveAnswer: eDifficulty: Easy21 ・ Which of the fol lowing is not a cost of changing capacitya. cost of adding machine capacityb・ cost of hiring workforcec. cost of laying off workforced. cost of overtimee. cost of reducing machine capacityAnswer: dDifficulty: Moderate23. A poor aggregate plan can result ina. appropr iate inventory levels ・ b ・ efficient use of capacity.c. better sales and lost profits. d ・ lost sales and lost profits ・e. lost sales and better profits.Answer: dDifficulty: HardThe fundamental trade-offs available to an aggregate planner are betweena.capabiIity, inventory, and backlog costs. b.capabiIity, inventory, and sales costs ・ c.capacity, inventory, and backlog costs ・ d. capacity, inventory, and sales costs ・e. none of the aboveAnswer: c Difficulty: Easy25. Which of the fol lowing is not a distinet aggregate planning strategy forachieving ba I anee between capacity, inventory, and backlog costs a. adjustable strategy b ・Chase strategyc. level strategyd. mixed strategye. time flexible strategyAnswer: aDifficulty: Easy26.The strategy where the production rate is synchronized with the demand rate by varying machine capacity or hiring and laying off employees as the demand rate var i es i s thea. ad justable strategy.b ・ Chase strategy.c. level strategy. 22. Which of the to consider limits limitslimits limits limits Answer: c Difficulty: Moderatea. following is not a constraint the aggregate planner needson on stockouts and backlogs overtimesales commissions layoffs capitalavailable24.d・ mixed strategy.e. time flexible strategy.Answer: bDifficulty: Moderate27.The strategy where workforce (capacity) is kept stable but the number of hoursworked i s varied over time in an effort to synchronize production with demand is thea. ad justable strategy.b・ Chase strategy.c. level strategy.d・ mixed strategy.e. time flexible strategy.Answer: eDifficulty: Moderate28.The strategy where a stable machine capacity and workforce are maintained witha constant output rate, with inventory levels fluctuating over time, is thea. ad justable strategy.b・ Chase strategy.c. level strategy.d・ mixed strategy.e. time flexible strategy.Answer: cDifficulty: Hard29.Most strategies that an aggregate planner actuaIly uses are in comb inat ionand are referred to as thea. ad justable strategy.b・ Chase strategy.c. level strategy.d・ mixed strategy.e. time flexible strategy.Answer: dDifficulty: Easy30. A highly effective tool for a company to use when it tries to maximize profitswhile being subjected to a series of constraints isa. aggregate programming ・b. di str ibution programming ・c. production programming ・d. linear programming ・e. manufacturing programming. Answer: dDifficulty: Moderatenone of the aboveAnswer: bDifficulty: Moderate35. Which of the fol lowing is an approach a company can use to create a buffer for forecast error using safety inventoryWhen a.d.formulating aggregate plans,forecast forecast forecast forecast errors have errors must accuracy is accuracy i s no impact ・ be taken into account, assumed ・not a factor. 32. Forecasting errors are dealt with usinga.b. d.safety safety safety al I of backlog. capacity ・ inventory. b and c onlyAnswer: eDifficulty: Moderate33. Inventory held to satisfy demand that is higher than forecasteda. safety backlog ・b. safety capacity ・ d. safety inventory.safety sales ・e. safety workforce.Answer: cDifficulty: Easy34. Capacity used to satisfy demand that is higher than forecasted isb .c safety backlog ・safety capacity ・safety inventory.safety sales ・safety workforce.Answer: b Difficulty: Easya. overtimeb・carry extra workforce permanentlyc.build and carry extra inventoriesd.subcontractinge.purchase capacity or product from an open or spot market Answer: aDifficulty: Easy36.Which of the fol lowing is not an approach a company can use to create a bufferfor forecast error using safety capacitya. overtimeb・ carry extra workforce permanentlyc. build and carry extra inventor iesd・ subcontractinge. purchase capacity or product from an open or spot market Answer: cDifficulty: Easy37.Aggregate planning shouId consider information froma. only the enterpr ise as its breadth of scope・b・downstream partners to produce forecasts・c. upstream partners to determine constraints・d・al I of the abovee. b and c onlyAnswer: dDifficulty: Easy38.The qua Iity of the aggregate plan can be improved by using information froma. only the I oca I f i rm ・b・only downstream partners・c. only upstream partners・d・ a I I parts of the supply chain.e. none of the aboveAnswer: bDifficulty: Moderate39.The aggregate plan shouId be communicated toa. only the I oca I fi rm・b・ only downstream partners・c. only upstream partners・d・ a I I supply chain partners who will be affected by it.e. none of the aboveAnswer: cDifficulty: ModerateThe aggregate plan needs toa. be a final product because changes are disruptive to the supply chain ・b. be considered fixed because forecasts are usuaI Iy accurate ・c. have some flexibility built into it because forecasts are always wro ng.d. have some flexibiIity built into it because forecasts are usually right.e. none of the aboveAnswer: cDifficulty: ModerateHow frequently should the aggregate plan be reruna.weekly b.monthly c.every 3 to 8 months d. as inputs to theaggregate plan changeneverAnswer: dDifficulty: Hard42. As capacity utiIization increases,a.it becomes less important to perform aggregate planning ・ b ・it becomes more important to perform aggregate planning. c. it does not affect the importanee ofperforming aggregateplanning.d ・ it lessens the importanee of aggregate planning.e. none of the aboveAnswer: bDifficulty: Moderate Essay/Problems1. Discuss the pr imary objective and operational parameters of aggregateplanning.Answer: The goal of aggregate planning is to satisfy demand in a way thatmaximizes profit ・ Aggregate planning is a process by which a companydetermines I eve Is of capacity, production, subcontract i ng, inventory,stockouts, and even pricing over a specified time hor izon.40. 41.The aggregate planner* s main objective is to identify the fol lowingoperations I parameters over the specified time hor izon:•Production rate: the number of units completed per unit time (such as perweek or per month).•Workforce: the number of workers/units of capacity needed for production・•Overtime: the amount of overtime production planned・•Machine capacity level: the number of units of machine capacity needed forproduction・•Subcontracting: the subcontracted capacity requi red over the planning hor i zon・•Backlog: demand not satisfied in the per iod in which it ar i ses butcarried over to future per iods・•Inventory on hand: the planned inventory carr ied over the var ious per iods in the planning hor izon.The aggregate plan serves as a broad bluepr int for operations and estab Iishes the parameters within which short-term production and di str ibution deci sions are made・ The aggregate plan a I Iows the supply chain to alter capacity al locations and change supply contracts・Difficulty: Moderate2.Discuss the information requi red for aggregate planning.Answer: An aggregate planner requi res the fol lowing information:•Demand forecast F t for each Per iod t in the planning hor izon that extends over T per iods•Production costs•Labor costs, regular time ($/hour), and overtime costs ($/hour)•Cost of subcontracting production ($/unit or $/hour)•Cost of changing capacity; specifically, cost of hi r ing/1 aying offworkforce ($/worker) and cost of adding or reducing machine capacity($/machine)Labor/machine hours requi red per unit Inventory holding cost ($/unit/period) Stockout or backlog cost ($/unit/per iod)Constraints:Limits on overtimeLimits on layoffsLimits on capital avaiI ableLimits on stockouts and backlogsConstraints from suppliers to the enterpriseThis information is used to create an aggregate plan that in turn helps acompany make the fol lowing determinations:•Production quantity from regular time, overtime, and subcontractedtime: used to determine number of workers and supplier purchase levels・•Inventory held: used to determine how much warehouse space andworking capita I is needed・•Backlog/stockout quantity: used to determine what the customerservice levels will be.•Workforce hired/laid off: used to determine any labor issues thatwill be encountered・•Machine capacity /ncrease/decrease: used to determine if newproduction equipment needs to be purchased or idled・The qua Iity of an aggregate plan has a signifiesnt impact on theprofitabiIity of a firm・ A poor aggregate plan can result in lost sales andlost profits if the avaiI able inventory and capacity are unable to meet demand・ A poor aggregate plan may also result in a large amount of excess inventoryand capacity, thereby raising costs・ Therefore, aggregate planning is a veryimportant tool in helping a supply chain maximize profitabiI ity.Difficulty: Hard3.Explain the basic strategies that an aggregate planner has avaiI able to balancethe various costs and meet demand.Answer: There are essentially three distinct aggregate planning strategies forachieving balance between these costs・ These strategies involve trade-offsbetween capital investment, workforce size, work hours, inventory, and backlogs/lost sales・ Most strategies that a planner actuaIly uses are a combination of these three and are referred to as mixed strategies. The three strategies are as fol lows:1.Chase strategy—using capacity as the lever: With this strategy, theproduction rate is synchronized with the demand rate by varying machine capacity or hiring and I ay ing off employees as the demand rate varies・ In practice,achieving this synchronization can be very problematic because of the difficulty in varying capacity and workforce on short notice・ This strategy can beexpensive to implement if the cost of varying machine or Iabor capacity overtime i s high・ It can a I so have a significant negative impact on the moraleof the workforce・ The Chase strategy results in low levels of inventory in the supply chain and high levels of change in capacity and workforce・ It should be used when the cost of carrying inventory is very expensive and costs to changelevels of machine and Iabor capacity are low・2.Time flexibility strategy—using uti/ization as the lever: This strategy maybe used if there is excess machine capacity ・,if machines are not used twenty four hours a day, seven days a week)・ In this case, the workforce (capacity) is kept stable but the number of hours worked is var ied over time in an effort to synchronize production with demand. A planner can use variable amounts ofovertime or a flexible schedule to achieve this synchronization. Although thisstrategy does requi re that the workforce be flexible, it avoids some of theproblems associated with the Chase strategy, most notably changing the size ofthe workforce. This strategy results in low levels of inventory but with loweraverage utiIization. It should be used when inventory carrying costs arerelatively high and machine capacity is relatively inexpensive・3.Level strategy—using inventory as the lever: With this strategy, a stablemachine capacity and workforce are maintained with a constant output rate・Shortages and surpluses result in inventory levels fluctuating over time・ Here production is not synchronized with demand・ Either inventories are built up in anticipation of future demand or backlogs are carried over from high- to low-demand per iods・ Employees benefit from stable working condit ions・ A drawback associated with this strategy is that large inventories may accumulate andcustomer orders may be delayed・ This strategy keeps capacity and costs ofchanging capacity relatively low. It should be used when inventory carrying and backlog costs are relatively low・Difficulty: Moderate4.Discuss key issues to be considered when implementing aggregate planning.Answer: 1. Think beyond the enterprise to the entire supply chain. Mostaggregate planning done today takes only the enterpr ise as i ts breadth ofscope・ However, there are many factors outside the enterpr i se throughout the supply chain that can dramatically impact the optimal aggregate plan・Therefore, avoid the trap of only thinking about your enterpr i se whenaggregate planning. Work with partners downstream to produce forecasts, withupstream partners to determine constraints, and with any other supply chainentities that can improve the qua Iity of the inputs into the aggregate plan・As the plan is only as good as the qua Iity of the inputs, using the supplychain to increase the qua Iity of the inputs will greatly improve the qua Iityof the aggregate plan. Also make sure to communicate the aggregate plan to a I I supply chain partners who wiI I be affected by it.2.Make plans flexible because forecasts are always wrong. Aggregate plans arebased on forecasts of future demand. Given that these forecasts are always wrong to some degree, the aggregate plan needs to have some flexibiIity built into it if it is to be useful・ By buiIding flexibiIity into the plan, when futuredemand changes, or other changes occur, such as increases in costs, the plan can appropriately ad just to handle the new situation・ A manager should performsensitivity ana lysis on the inputs into an aggregate plan・ Using sensitivityanalysis on the inputs into the aggregate plan will enable the planner to choose the best solution for the range of possibiI ities that could occur・3.Rerun the aggregate plan as new data emerges. Aggregate plans provide a mapfor the next three to eighteen months・ This does not mean that a firm shouldonly run aggregate plans once every three to eighteen months. As inputs into the aggregate plan change, managers should use the latest values of these inputs and rerun the aggregate plan. By using the latest inputs, the plan will avoidsuboptimization based on old data and will produce a better solution・ Forinstance, as new demand forecasts become avaiI able, aggregate plans should bereevaluated・e aggregate planning as capacity utiIization increases・Surprisingly, many companies do not create aggregate plans and instead rely solely on orders from thei r distributors or warehouses to determine thei r production schedules ・ These orders are dr i ven either by actuaI demand or through inventory management algorithms・ If a company has no trouble efficiently meeting demand this way, then one could claim the lack of aggregate planning may not signifiesntly harm the company. However, when utiIization becomes high and capacity is an issue, relying on orders to set the production schedule can lead to capacity problems・ When utilization is high, the I ike Iihood of produc ing for a I I the orders as they arrive is very low・ Planning needs to be done to best utilize the capacity to meet the forecasted demand. Therefore, as capacity utiIization increases, it becomes more important to perform aggregate planning. Difficu!ty: Moderate。
供应链管理课后习题答案

供应链(S C)第一章1、供应链:生产及流通过程中,设计将产品或服务提供给最终用户的上游和下游企业所形成的网链结构2、供应链特征:复杂性动态性交叉性面向客户需求3 、供应链类型:1)稳定SC的和动态的SC 2)平衡SC的和倾斜的 SC3)有效性SC和反应性SC4、使用环节法分析供应链流程:1)顾客订购环节(顾客抵达,顾客订单递交,顾客订货接收,顾客订单完成) 2)补充库存环节(零售订货的发起,零售订单的递交,零售订单的完成,零售订货的接收)3)生产环节(订单到达,生产安排,生产和运输,订货5、接收)4)原料获取环节5、推拉法分析供应链流程:依据相对于顾客需求的执行顺序,供应链上的所有流程可以分为两类:推动流程和拉动流程。
对顾客订单的反应启动拉动流程;对顾客订购预期的反应启动推动流程。
在拉动流程执行过程中,需求是已知的、确定的;而在推动流程执行过程中,需求是未知的,因此必须进行预测。
由于拉动流程是对顾客需求的反应,因而也可以被视为反应性流程;相应地,推动流程可以被视为推测性流程。
供应链上的推/拉边界将推动流程和拉动流程区别开来。
在戴尔公司,个人计算机组装线的起点就是推/拉边界。
个人计算机组装前的所有流程是推动流程,而所有组装过程中和此后的所有流程均是对顾客需求的反应,因而是拉动流程。
6 、供应链管理(SCM):利用计算机网络技术全面规划供应链中的商流、物流、信息流,并进行组织、协调与控制。
7 、SCM内涵:1)信息管理 2)客户管理 3)库存管理 4)关系管理 5)风险管理8、 SCM特点:(一)与传统管理方法相比较的特点: 1)以客户为中心2)跨企业的贸易伙伴之间密切合作、共享利益和共担风险 3)集成化管理4)供应链管理是对物流的一体化管理(二)与物流管理相比较的特点1)供应链管理的互动特性2)供应链管理成为物流的高级形态 3 )供应链管理决策的发展 4)供应链管理的协商机制 5)供应链管理强调组织外部一体化6)供应链管理对共同价值的依赖性7)供应链管理是“外源”整合组织 8)供应链管理是一个动态的响应系统9 、SCM的目标: 1)总成本最低化 2)客户服务最优化 3)总库存成本最小化4)总周期最短化5)物流质量最优化第二章1 、建树价值链的九种价值活动分为哪两类,分别包含哪些内容一)基本活动:内部物流生产作业外部物流市场和销售服务二)辅助活动:采购技术开发人力资源管理企业基础设施2 、价值分析的主要内容:1)识别价值活动 2)确定活动类型每种基本和辅助活动由三种类型:直接活动简介活动质量保证3、核心竞争力形成过程:1)锁定目标。
《供应链管理》习题答案

习题目录第1章绪论 (1)第2章供应链的设计和构建 (4)第3章供应链管理方法 (9)第4章供应链合作伙伴关系管理 (11)第5章供应链采购管理 (13)第6章供应链库存管理 (17)第7章供应链物流管理 (19)第8章供应链风险管理 (21)第9章供应链绩效管理 (23)第1章绪论【习题答案】1.选择题(1)B(2)D(3)B(4)A(5)B(6)C(7)D(8)A(9)C2.简答题(1)供应链的概念。
答:供应链是指围绕核心企业,通过对信息流、物流、资金流的控制,从采购原材料开始,制成中间产品以及最终产品,最后由销售网络把产品送到消费者手中的将供应商、制造商、分销商、零售商、直到最终用户连成一个整体的网链结构和模式。
(2)供应链包括哪4个流程?答:供应链一般包括物资流通、商业流通、信息流通、资金流通4个流程。
(3)简述推式供应链和拉式供应链的优缺点。
答:推式供应链的优点:能够稳定供应链的生产符合,提高机器设备利用率,缩短提前期,增加交货可能性。
缺点:需要有较多的原材料、在制品和制成品库存,库存占用的流动资金较大,当市场需求发生变化时,企业应变能力较弱。
拉式供应链的的优点:大大降低各类库存和流动资金占用,减少库存变质和失效的风险。
缺点:将面对能否及时获取资源和及时交货以满足市场需求的风险。
(4)供应链有哪些特征?答:供应链有4个主要特性:复杂性、动态性、用户需求驱动性及交叉性。
(5)陈述供应链管理的概念。
答:供应链由原材料零部件供应商、生产商、批发经销商、用户、运输商等一系列企业组成。
原材料零部件依次通过“链”中的每个企业,逐步变成产品,产品再通过一系列流通配送环节,最后交到最终用户手中,这一系列的活动就构成了一个完整供应链的全部活动。
(6)供应链管理的主要内容有哪几方面?答:供应链管理的主要内容有:物流网络职能管理、物流信息流管理、供应链流程管理以及供应链关系管理。
(7)简述推拉式供应链管理模式的内涵及其包含哪两种模式。
供应链管理 第三版 Unit8 习题与答案复习课程

Chapter 8Aggregate Planning in the Supply ChainTrue/False1. The goal of aggregate planning is to satisfy demand in a way that minimizesprofit.Answer: FalseDifficulty: Easy2. Aggregate planning is a process by which a company determines levels ofcapacity, production, subcontracting, inventory, stockouts, and even pricing overa specified time horizon.Answer: TrueDifficulty: Moderate3. Aggregate planning solves problems involving aggregate decisions rather thanstock keeping unit (SKU) level decisions.Answer: TrueDifficulty: Easy4. Traditionally, much of aggregate planning is focused within an enterprise andmay not always be seen as a part of supply chain management.Answer: TrueDifficulty: Moderate5. Aggregate planning is an important supply chain issue because, to be effective, itrequires inputs from throughout the supply chain, but its results have little impact on the supply chain.Answer: FalseDifficulty: Moderate6. Short-term production serves as a broad blueprint for operations and establishesthe parameters within which aggregate planning decisions are made.Answer: FalseDifficulty: Easy7. The aggregate planning problem is concerned with determining the productionlevel, inventory level, and capacity level (internal and outsourced) for each period that maximizes the firm’s profit over the planning horizon.Answer: TrueDifficulty: Moderate8. To create an aggregate plan, a company must specify the planning horizon forthe plan and the duration of each period within the planning horizon.Answer: TrueDifficulty: Easy9. A planning horizon is usually between three and five years.Answer: FalseDifficulty: Moderate10. A poor aggregate plan can result in improved sales and profits if the availableinventory and capacity are unable to meet demand.Answer: FalseDifficulty: Easy11. A poor aggregate plan may result in a large amount of excess inventory andcapacity, thereby raising costs.Answer: TrueDifficulty: Moderate12. The aggregate planner must make a trade-off between capacity, inventory, andbacklog costs.Answer: TrueDifficulty: Moderate13. An aggregate plan that increases one cost typically results in the increase of theother two.Answer: FalseDifficulty: Moderate14. The time flexible strategy is where the production rate is synchronized with thedemand rate by varying machine capacity or hiring and laying off employees asthe demand rate varies.Answer: FalseDifficulty: Hard15. The time flexible strategy is where workforce (capacity) is kept stable but thenumber of hours worked is varied over time in an effort to synchronize production with demand.Answer: TrueDifficulty: Moderate16. The mixed strategy is where a stable machine capacity and workforce aremaintained with a constant output rate with inventory levels fluctuating over time.Answer: FalseDifficulty: Hard17. Most strategies that an aggregate planner actually uses are in combination, andare referred to as mixed strategies.Answer: TrueDifficulty: Easy18. A highly effective tool for a company to use when it tries to maximize profits whilebeing subjected to a series of constraints is aggregate programming.Answer: FalseDifficulty: Moderate19. To improve the quality of these aggregate plans, forecast errors must be takeninto account when formulating aggregate plans.Answer: TrueDifficulty: Moderate20. Forecasting errors are dealt with in aggregate plans using either safety backlogor safety capacity.Answer: FalseDifficulty: Moderate21. Safety inventory is defined as inventory held to satisfy demand that is higher thanforecasted.Answer: TrueDifficulty: Easy22. Safety capacity is defined as capacity used to satisfy demand that is lower thanforecasted.Answer: FalseDifficulty: Easy23. Companies should work with downstream partners to produce forecasts and withupstream partners to determine constraints when doing aggregate planning.Answer: TrueDifficulty: Easy24. The aggregate plan should be viewed primarily as an in-house tool that does notneed to be communicated to supply chain partners.Answer: FalseDifficulty: Easy25. Given that forecasts are always wrong to some degree, the aggregate planneeds to have some flexibility built into it if it is to be useful.Answer: TrueDifficulty: Moderate26. A manager should perform sensitivity analysis on the inputs into an aggregateplan to choose the best solution for the range of possibilities that could occur.Answer: TrueDifficulty: Moderate27. As inputs into the aggregate plan change, managers do not need to makechanges to the aggregate plan.Answer: FalseDifficulty: Easy28. As capacity utilization increases, it becomes less important to perform aggregateplanning.Answer: FalseDifficulty: ModerateMultiple Choice1. The process by which a company determines levels of capacity, production,subcontracting, inventory, stockouts, and even pricing over a specified timehorizon isa. aggregate planning.b. detail planning.c. inventory planning.d. sales planning.e. all of the aboveAnswer: aDifficulty: Moderate2. The goal of aggregate planning is toa. dissatisfy customers in a way that maximizes profit.b. dissatisfy customers in a way that minimizes profit.c. satisfy demand in a way that maximizes profit.d. satisfy demand in a way that minimizes profit.e. none of the aboveAnswer: cDifficulty: Easy3. Aggregate planning solves problems involvinga. aggregate decisions and stock keeping unit (SKU) level decisions.b. aggregate decisions or stock keeping unit (SKU) level decisions.c. aggregate decisions rather than stock keeping unit (SKU) level decisions.d. stock keeping unit (SKU) level decisions rather than aggregate decisions.e. b and c onlyAnswer: cDifficulty: Easy4. Aggregate planning, to be effective, requires inputs froma. all customers.b. all departments.c. all suppliers.d. throughout the supply chain.e. throughout the company.Answer: dDifficulty: Moderate5. Much of aggregate planning has traditionally been focuseda. on short-term production scheduling.b. on customer relationship management.c. within an enterprise.d. beyond enterprise boundaries.e. all of the aboveAnswer: cDifficulty: Moderate6. Which of the following are not operational parameters the aggregate planner isconcerned with?a. production rateb. workforcec. overtimed. backorderse. inventory on handAnswer: dDifficulty: Moderate7. The operational parameter concerned with the number of units completed perunit time (such as per week or per month) isa. production rate.b. workforce.c. overtime.d. backlog.e. inventory on hand.Answer: aDifficulty: Easy8. The operational parameter concerned with the number of workers/units ofcapacity needed for production isa. production rate.b. workforce.c. overtime.d. backlog.e. inventory on hand.Answer: bDifficulty: Easy9. The operational parameter concerned with the amount of overtime productionplanned isa. production rate.b. workforce.c. overtime.d. backlog.e. inventory on hand.Answer: cDifficulty: Easy10. The operational parameter concerned with demand not satisfied in the period inwhich it arises, but carried over to future periods isa. production rate.b. workforce.c. overtime.d. backlog.e. inventory on hand.Answer: dDifficulty: Easy11. The operational parameter concerned with the planned inventory carried over thevarious periods in the planning horizon isa. production rate.b. workforce.c. overtime.d. backlog.e. inventory on hand.Answer: eDifficulty: Easy12. The operational parameter concerned with the number of units of machinecapacity needed for production isa. machine capacity level.b. subcontracting.c. overtime.d. backlog.e. inventory on hand.Answer: aDifficulty: Easy13. The operational parameter concerned with the subcontracted capacity requiredover the planning horizon isa. machine capacity level.b. subcontracting.c. overtime.d. backlog.e. inventory on hand.Answer: cDifficulty: Easy14. The aggregate plana. serves as a broad blueprint for operations.b. establishes the parameters within which short-term production anddistribution decisions are made.c. allows the supply chain to alter capacity allocations and change supplycontracts.d. all of the abovee. b and c onlyAnswer: dDifficulty: Moderate15. Aggregate planning is concerned with determininga. the production level, sales level, and capacity for each period.b. the demand level, inventory level, and capacity for each period.c. the production level, inventory level, and capacity for each period.d. the production level, staffing level, and capacity for each period.e. none of the aboveAnswer: cDifficulty: Moderate16. To create an aggregate plan, a company must specifya. the planning horizon for the plan.b. the duration of each period within the planning horizon.c. key information required.d. all of the abovee. a and b onlyAnswer: dDifficulty: Moderate17. The planning horizon isa. the time period over which the aggregate plan is to produce a solution.b. the duration of each time period in the aggregate plan.c. the length of time required to produce the aggregate plan.d. the solution to the aggregate plan.e. none of the aboveAnswer: aDifficulty: Easy18. The length of the planning horizon is usually betweena. one and three months.b. three and eighteen months.c. one and three years.d. three and five years.e. none of the aboveAnswer: bDifficulty: Moderate19. Which of the following is not information needed by the aggregate planner?a. demand forecast for each period in the planning horizonb. production costsc. labor costsd. cost of subcontracting productione. cost of changing the demand forecastAnswer: eDifficulty: Moderate20. The cost of changing capacity includes thea. cost of adding machine capacity.b. cost of reducing machine capacity.c. cost of hiring workforce.d. cost of laying off workforce.e. all of the aboveAnswer: eDifficulty: Easy21. Which of the following is not a cost of changing capacity?a. cost of adding machine capacityb. cost of hiring workforcec. cost of laying off workforced. cost of overtimee. cost of reducing machine capacityAnswer: dDifficulty: Moderate22. Which of the following is not a constraint the aggregate planner needs toconsider?a. limits on stockouts and backlogsb. limits on overtimec. limits on sales commissionsd. limits on layoffse. limits on capital availableAnswer: cDifficulty: Moderate23. A poor aggregate plan can result ina. appropriate inventory levels.b. efficient use of capacity.c. better sales and lost profits.d. lost sales and lost profits.e. lost sales and better profits.Answer: dDifficulty: Hard24. The fundamental trade-offs available to an aggregate planner are betweena. capability, inventory, and backlog costs.b. capability, inventory, and sales costs.c. capacity, inventory, and backlog costs.d. capacity, inventory, and sales costs.e. none of the aboveAnswer: cDifficulty: Easy25. Which of the following is not a distinct aggregate planning strategy for achievingbalance between capacity, inventory, and backlog costs?a. adjustable strategyb. Chase strategyc. level strategyd. mixed strategye. time flexible strategyAnswer: aDifficulty: Easy26. The strategy where the production rate is synchronized with the demand rate byvarying machine capacity or hiring and laying off employees as the demand rate varies is thea. adjustable strategy.b. Chase strategy.c. level strategy.d. mixed strategy.e. time flexible strategy.Answer: bDifficulty: Moderate27. The strategy where workforce (capacity) is kept stable but the number of hoursworked is varied over time in an effort to synchronize production with demand is thea. adjustable strategy.b. Chase strategy.c. level strategy.d. mixed strategy.e. time flexible strategy.Answer: eDifficulty: Moderate28. The strategy where a stable machine capacity and workforce are maintained witha constant output rate, with inventory levels fluctuating over time, is thea. adjustable strategy.b. Chase strategy.c. level strategy.d. mixed strategy.e. time flexible strategy.Answer: cDifficulty: Hard29. Most strategies that an aggregate planner actually uses are in combination andare referred to as thea. adjustable strategy.b. Chase strategy.c. level strategy.d. mixed strategy.e. time flexible strategy.Answer: dDifficulty: Easy30. A highly effective tool for a company to use when it tries to maximize profits whilebeing subjected to a series of constraints isa. aggregate programming.b. distribution programming.c. production programming.d. linear programming.e. manufacturing programming.Answer: dDifficulty: Moderate31. When formulating aggregate plans,a. forecast errors have no impact.b. forecast errors must be taken into account.c. forecast accuracy is assumed.d. forecast accuracy is not a factor.e. none of the aboveAnswer: bDifficulty: Moderate32. Forecasting errors are dealt with usinga. safety backlog.b. safety capacity.c. safety inventory.d. all of the abovee. b and c onlyAnswer: eDifficulty: Moderate33. Inventory held to satisfy demand that is higher than forecasted isa. safety backlog.b. safety capacity.c. safety inventory.d. safety sales.e. safety workforce.Answer: cDifficulty: Easy34. Capacity used to satisfy demand that is higher than forecasted isa. safety backlog.b. safety capacity.c. safety inventory.d. safety sales.e. safety workforce.Answer: bDifficulty: Easy35. Which of the following is an approach a company can use to create a buffer forforecast error using safety inventory?a. overtimeb. carry extra workforce permanentlyc. build and carry extra inventoriesd. subcontractinge. purchase capacity or product from an open or spot marketAnswer: aDifficulty: Easy36. Which of the following is not an approach a company can use to create a bufferfor forecast error using safety capacity?a. overtimeb. carry extra workforce permanentlyc. build and carry extra inventoriesd. subcontractinge. purchase capacity or product from an open or spot marketAnswer: cDifficulty: Easy37. Aggregate planning should consider information froma. only the enterprise as its breadth of scope.b. downstream partners to produce forecasts.c. upstream partners to determine constraints.d. all of the abovee. b and c onlyAnswer: dDifficulty: Easy38. The quality of the aggregate plan can be improved by using information froma. only the local firm.b. only downstream partners.c. only upstream partners.d. all parts of the supply chain.e. none of the aboveAnswer: bDifficulty: Moderate39. The aggregate plan should be communicated toa. only the local firm.b. only downstream partners.c. only upstream partners.d. all supply chain partners who will be affected by it.e. none of the aboveAnswer: cDifficulty: Moderate40. The aggregate plan needs toa. be a final product because changes are disruptive to the supply chain.b. be considered fixed because forecasts are usually accurate.c. have some flexibility built into it because forecasts are always wrong.d. have some flexibility built into it because forecasts are usually right.e. none of the aboveAnswer: cDifficulty: Moderate41. How frequently should the aggregate plan be rerun?a. weeklyb. monthlyc. every 3 to 8 monthsd. as inputs to the aggregate plan changee. neverAnswer: dDifficulty: Hard42. As capacity utilization increases,a. it becomes less important to perform aggregate planning.b. it becomes more important to perform aggregate planning.c. it does not affect the importance of performing aggregate planning.d. it lessens the importance of aggregate planning.e. none of the aboveAnswer: bDifficulty: ModerateEssay/Problems1. Discuss the primary objective and operational parameters of aggregate planning.Answer: The goal of aggregate planning is to satisfy demand in a way thatmaximizes profit. Aggregate planning is a process by which a companydetermines levels of capacity, production, subcontracting, inventory, stockouts,and even pricing over a specified time horizon. The aggregate planner’s mainobjective is to identify the following operational parameters over the specifiedtime horizon:• Production rate: the number of units completed per unit time (such as per week or per month).• Workforce: the number of workers/units of capacity needed for production.• Overtime: the amount of overtime production planned.• Machine capacity level: the number of units of machine capacity needed forproduction.• Subcontracting: the subcontracted capacity required over the planning horizon.• Backlog: demand not satisfied in the period in which it arises but carried over to future periods.• Inventory on hand: the planned inventory carried over the various periods in the planning horizon.The aggregate plan serves as a broad blueprint for operations and establishesthe parameters within which short-term production and distribution decisions are made. The aggregate plan allows the supply chain to alter capacity allocationsand change supply contracts.Difficulty: Moderate2. Discuss the information required for aggregate planning.Answer: An aggregate planner requires the following information:• Demand forecast F t for each Period t in the planning horizon that extends over T periods• Production cos ts• Labor costs, regular time ($/hour), and overtime costs ($/hour)• Cost of subcontracting production ($/unit or $/hour)• Cost of changing capacity; specifically, cost of hiring/laying off workforce($/worker) and cost of adding or reducing machine capacity ($/machine)• Labor/machine hours required per unit• Inventory holding cost ($/unit/period)• Stockout or backlog cost ($/unit/period)• Constraints:• Limits on overtime• Limits on layoffs• Limits on capital available• Limits on stockouts and ba cklogs• Constraints from suppliers to the enterpriseThis information is used to create an aggregate plan that in turn helps a company make the following determinations:• Production quantity from regular time, overtime, and subcontracted time:used to determine number of workers and supplier purchase levels.• Inventory held: used to determine how much warehouse space andworking capital is needed.• Backlog/stockout quantity: used to determine what the customer servicelevels will be.• Workforce hired/laid off: used to determine any labor issues that will beencountered.• Machine capacity increase/decrease: used to determine if newproduction equipment needs to be purchased or idled.The quality of an aggregate plan has a significant impact on the profitability of a firm. A poor aggregate plan can result in lost sales and lost profits if the available inventory and capacity are unable to meet demand. A poor aggregate plan mayalso result in a large amount of excess inventory and capacity, thereby raisingcosts. Therefore, aggregate planning is a very important tool in helping a supply chain maximize profitability.Difficulty: Hard3. Explain the basic strategies that an aggregate planner has available to balancethe various costs and meet demand.Answer: There are essentially three distinct aggregate planning strategies forachieving balance between these costs. These strategies involve trade-offsbetween capital investment, workforce size, work hours, inventory, andbacklogs/lost sales. Most strategies that a planner actually uses are acombination of these three and are referred to as mixed strategies. The threestrategies are as follows:1. Chase strategy—using capacity as the lever: With this strategy, the productionrate is synchronized with the demand rate by varying machine capacity or hiring and laying off employees as the demand rate varies. In practice, achieving thissynchronization can be very problematic because of the difficulty in varyingcapacity and workforce on short notice. This strategy can be expensive toimplement if the cost of varying machine or labor capacity over time is high. Itcan also have a significant negative impact on the morale of the workforce. TheChase strategy results in low levels of inventory in the supply chain and highlevels of change in capacity and workforce. It should be used when the cost ofcarrying inventory is very expensive and costs to change levels of machine andlabor capacity are low.2. Time flexibility strategy—using utilization as the lever: This strategy may beused if there is excess machine capacity (i.e., if machines are not used twentyfour hours a day, seven days a week). In this case, the workforce (capacity) iskept stable but the number of hours worked is varied over time in an effort tosynchronize production with demand. A planner can use variable amounts ofovertime or a flexible schedule to achieve this synchronization. Although thisstrategy does require that the workforce be flexible, it avoids some of theproblems associated with the Chase strategy, most notably changing the size of the workforce. This strategy results in low levels of inventory but with loweraverage utilization. It should be used when inventory carrying costs are relatively high and machine capacity is relatively inexpensive.3. Level strategy—using inventory as the lever: With this strategy, a stablemachine capacity and workforce are maintained with a constant output rate.Shortages and surpluses result in inventory levels fluctuating over time. Hereproduction is not synchronized with demand. Either inventories are built up inanticipation of future demand or backlogs are carried over from high- to low-demand periods. Employees benefit from stable working conditions. A drawback associated with this strategy is that large inventories may accumulate andcustomer orders may be delayed. This strategy keeps capacity and costs ofchanging capacity relatively low. It should be used when inventory carrying andbacklog costs are relatively low.Difficulty: Moderate4. Discuss key issues to be considered when implementing aggregate planning.Answer: 1. Think beyond the enterprise to the entire supply chain. Mostaggregate planning done today takes only the enterprise as its breadth of scope.However, there are many factors outside the enterprise throughout the supplychain that can dramatically impact the optimal aggregate plan. Therefore, avoidthe trap of only thinking about your enterprise when aggregate planning. Workwith partners downstream to produce forecasts, with upstream partners todetermine constraints, and with any other supply chain entities that can improve the quality of the inputs into the aggregate plan. As the plan is only as good asthe quality of the inputs, using the supply chain to increase the quality of theinputs will greatly improve the quality of the aggregate plan. Also make sure tocommunicate the aggregate plan to all supply chain partners who will be affected by it.2. Make plans flexible because forecasts are always wrong. Aggregate plans arebased on forecasts of future demand. Given that these forecasts are alwayswrong to some degree, the aggregate plan needs to have some flexibility builtinto it if it is to be useful. By building flexibility into the plan, when future demand changes, or other changes occur, such as increases in costs, the plan canappropriately adjust to handle the new situation. A manager should performsensitivity analysis on the inputs into an aggregate plan. Using sensitivityanalysis on the inputs into the aggregate plan will enable the planner to choosethe best solution for the range of possibilities that could occur.3. Rerun the aggregate plan as new data emerges. Aggregate plans provide amap for the next three to eighteen months. This does not mean that a firm should only run aggregate plans once every three to eighteen months. As inputs into the aggregate plan change, managers should use the latest values of these inputsand rerun the aggregate plan. By using the latest inputs, the plan will avoidsuboptimization based on old data and will produce a better solution. Forinstance, as new demand forecasts become available, aggregate plans shouldbe reevaluated.4. Use aggregate planning as capacity utilization increases. Surprisingly, manycompanies do not create aggregate plans and instead rely solely on orders from their distributors or warehouses to determine their production schedules. Theseorders are driven either by actual demand or through inventory managementalgorithms. If a company has no trouble efficiently meeting demand this way,then one could claim the lack of aggregate planning may not significantly harmthe company. However, when utilization becomes high and capacity is an issue, relying on orders to set the production schedule can lead to capacity problems.When utilization is high, the likelihood of producing for all the orders as theyarrive is very low. Planning needs to be done to best utilize the capacity to meet the forecasted demand. Therefore, as capacity utilization increases, it becomesmore important to perform aggregate planning.Difficulty: Moderate。
供应链管理第三版unit8习题与答案

Chapter 8Aggregate Planning in the Supply ChainTrue/False1.The goal of aggregate planning is to satisfy demand in a way that minimizes profit.Answer: FalseDifficulty: Easy2.Aggregate planning is a process by which a company determines levels of capacity,production, subcontracting, inventory, stockouts, and even pricing over a specified time horizon.Answer: TrueDifficulty: Moderate3.Aggregate planning solves problems involving aggregate decisions rather than stockkeeping unit (SKU) level decisions.Answer: TrueDifficulty: Easy4.Traditionally, much of aggregate planning is focused within an enterprise and may notalways be seen as a part of supply chain management.Answer: TrueDifficulty: Moderate5.Aggregate planning is an important supply chain issue because, to be effective, itrequires inputs from throughout the supply chain, but its results have little impact onthe supply chain.Answer: FalseDifficulty: Moderate6.Short-term production serves as a broad blueprint for operations and establishes theparameters within which aggregate planning decisions are made.Answer: FalseDifficulty: Easy7.The aggregate planning problem is concerned with determining the production level,inventory level, and capacity level (internal and outsourced) for each period thatmaximizes the firm’s profit over the planning horizon.Answer: TrueDifficulty: Moderate8.To create an aggregate plan, a company must specify the planning horizon for the planand the duration of each period within the planning horizon.Answer: TrueDifficulty: Easy9. A planning horizon is usually between three and five years.Answer: FalseDifficulty: Moderate10. A poor aggregate plan can result in improved sales and profits if the available inventoryand capacity are unable to meet demand.Answer: FalseDifficulty: Easy11. A poor aggregate plan may result in a large amount of excess inventory and capacity,thereby raising costs.Answer: TrueDifficulty: Moderate12.The aggregate planner must make a trade-off between capacity, inventory, and backlogcosts.Answer: TrueDifficulty: Moderate13.An aggregate plan that increases one cost typically results in the increase of the othertwo.Answer: FalseDifficulty: Moderate14.The time flexible strategy is where the production rate is synchronized with the demandrate by varying machine capacity or hiring and laying off employees as the demand rate varies.Answer: FalseDifficulty: Hard15.The time flexible strategy is where workforce (capacity) is kept stable but the number ofhours worked is varied over time in an effort to synchronize production with demand.Answer: TrueDifficulty: Moderate16.The mixed strategy is where a stable machine capacity and workforce are maintainedwith a constant output rate with inventory levels fluctuating over time.Answer: FalseDifficulty: Hard17.Most strategies that an aggregate planner actually uses are in combination, and arereferred to as mixed strategies.Answer: TrueDifficulty: Easy18. A highly effective tool for a company to use when it tries to maximize profits while beingsubjected to a series of constraints is aggregate programming.Answer: FalseDifficulty: Moderate19.To improve the quality of these aggregate plans, forecast errors must be taken intoaccount when formulating aggregate plans.Answer: TrueDifficulty: Moderate20.Forecasting errors are dealt with in aggregate plans using either safety backlog or safetycapacity.Answer: FalseDifficulty: Moderate21.Safety inventory is defined as inventory held to satisfy demand that is higher thanforecasted.Answer: TrueDifficulty: Easy22.Safety capacity is defined as capacity used to satisfy demand that is lower thanforecasted.Answer: FalseDifficulty: Easypanies should work with downstream partners to produce forecasts and withupstream partners to determine constraints when doing aggregate planning.Answer: TrueDifficulty: Easy24.The aggregate plan should be viewed primarily as an in-house tool that does not need tobe communicated to supply chain partners.Answer: FalseDifficulty: Easy25.Given that forecasts are always wrong to some degree, the aggregate plan needs tohave some flexibility built into it if it is to be useful.Answer: TrueDifficulty: Moderate26. A manager should perform sensitivity analysis on the inputs into an aggregate plan tochoose the best solution for the range of possibilities that could occur.Answer: TrueDifficulty: Moderate27.As inputs into the aggregate plan change, managers do not need to make changes to theaggregate plan.Answer: FalseDifficulty: Easy28.As capacity utilization increases, it becomes less important to perform aggregateplanning.Answer: FalseDifficulty: ModerateMultiple Choice1.The process by which a company determines levels of capacity, production,subcontracting, inventory, stockouts, and even pricing over a specified time horizon isa.aggregate planning.b.detail planning.c.inventory planning.d.sales planning.e.all of the aboveAnswer: aDifficulty: Moderate2.The goal of aggregate planning is toa.dissatisfy customers in a way that maximizes profit.b.dissatisfy customers in a way that minimizes profit.c.satisfy demand in a way that maximizes profit.d.satisfy demand in a way that minimizes profit.e.none of the aboveAnswer: cDifficulty: Easy3.Aggregate planning solves problems involvinga.aggregate decisions and stock keeping unit (SKU) level decisions.b.aggregate decisions or stock keeping unit (SKU) level decisions.c.aggregate decisions rather than stock keeping unit (SKU) level decisions.d.stock keeping unit (SKU) level decisions rather than aggregate decisions.e. b and c onlyAnswer: cDifficulty: Easy4.Aggregate planning, to be effective, requires inputs froma.all customers.b.all departments.c.all suppliers.d.throughout the supply chain.e.throughout the company.Answer: dDifficulty: Moderate5.Much of aggregate planning has traditionally been focuseda.on short-term production scheduling.b.on customer relationship management.c.within an enterprise.d.beyond enterprise boundaries.e.all of the aboveAnswer: cDifficulty: Moderate6.Which of the following are not operational parameters the aggregate planner isconcerned witha.production rateb.workforcec.overtimed.backorderse.inventory on handAnswer: dDifficulty: Moderate7.The operational parameter concerned with the number of units completed per unit time(such as per week or per month) isa.production rate.b.workforce.c.overtime.d.backlog.e.inventory on hand.Answer: aDifficulty: Easy8.The operational parameter concerned with the number of workers/units of capacityneeded for production isa.production rate.b.workforce.c.overtime.d.backlog.e.inventory on hand.Answer: bDifficulty: Easy9.The operational parameter concerned with the amount of overtime production plannedisa.production rate.b.workforce.c.overtime.d.backlog.e.inventory on hand.Answer: cDifficulty: Easy10.The operational parameter concerned with demand not satisfied in the period in whichit arises, but carried over to future periods isa.production rate.b.workforce.c.overtime.d.backlog.e.inventory on hand.Answer: dDifficulty: Easy11.The operational parameter concerned with the planned inventory carried over thevarious periods in the planning horizon isa.production rate.b.workforce.c.overtime.d.backlog.e.inventory on hand.Answer: eDifficulty: Easy12.The operational parameter concerned with the number of units of machine capacityneeded for production isa.machine capacity level.b.subcontracting.c.overtime.d.backlog.e.inventory on hand.Answer: aDifficulty: Easy13.The operational parameter concerned with the subcontracted capacity required overthe planning horizon isa.machine capacity level.b.subcontracting.c.overtime.d.backlog.e.inventory on hand.Answer: cDifficulty: Easy14.The aggregate plana.serves as a broad blueprint for operations.b.establishes the parameters within which short-term production and distributiondecisions are made.c.allows the supply chain to alter capacity allocations and change supply contracts.d.all of the abovee. b and c onlyAnswer: dDifficulty: Moderate15.Aggregate planning is concerned with determininga.the production level, sales level, and capacity for each period.b.the demand level, inventory level, and capacity for each period.c.the production level, inventory level, and capacity for each period.d.the production level, staffing level, and capacity for each period.e.none of the aboveAnswer: cDifficulty: Moderate16.To create an aggregate plan, a company must specifya.the planning horizon for the plan.b.the duration of each period within the planning horizon.c.key information required.d.all of the abovee. a and b onlyAnswer: dDifficulty: Moderate17.The planning horizon isa.the time period over which the aggregate plan is to produce a solution.b.the duration of each time period in the aggregate plan.c.the length of time required to produce the aggregate plan.d.the solution to the aggregate plan.e.none of the aboveAnswer: aDifficulty: Easy18.The length of the planning horizon is usually betweena.one and three months.b.three and eighteen months.c.one and three years.d.three and five years.e.none of the aboveAnswer: bDifficulty: Moderate19.Which of the following is not information needed by the aggregate plannera.demand forecast for each period in the planning horizonb.production costsbor costsd.cost of subcontracting productione.cost of changing the demand forecastAnswer: eDifficulty: Moderate20.The cost of changing capacity includes thea.cost of adding machine capacity.b.cost of reducing machine capacity.c.cost of hiring workforce.d.cost of laying off workforce.e.all of the aboveAnswer: eDifficulty: Easy21.Which of the following is not a cost of changing capacitya.cost of adding machine capacityb.cost of hiring workforcec.cost of laying off workforced.cost of overtimee.cost of reducing machine capacityAnswer: dDifficulty: Moderate22.Which of the following is not a constraint the aggregate planner needs to considera.limits on stockouts and backlogsb.limits on overtimec.limits on sales commissionsd.limits on layoffse.limits on capital availableAnswer: cDifficulty: Moderate23. A poor aggregate plan can result ina.appropriate inventory levels.b.efficient use of capacity.c.better sales and lost profits.d.lost sales and lost profits.e.lost sales and better profits.Answer: dDifficulty: Hard24.The fundamental trade-offs available to an aggregate planner are betweena.capability, inventory, and backlog costs.b.capability, inventory, and sales costs.c.capacity, inventory, and backlog costs.d.capacity, inventory, and sales costs.e.none of the aboveAnswer: cDifficulty: Easy25.Which of the following is not a distinct aggregate planning strategy for achievingbalance between capacity, inventory, and backlog costsa.adjustable strategyb.Chase strategyc.level strategyd.mixed strategye.time flexible strategyAnswer: aDifficulty: Easy26.The strategy where the production rate is synchronized with the demand rate by varyingmachine capacity or hiring and laying off employees as the demand rate varies is thea.adjustable strategy.b.Chase strategy.c.level strategy.d.mixed strategy.e.time flexible strategy.Answer: bDifficulty: Moderate27.The strategy where workforce (capacity) is kept stable but the number of hours workedis varied over time in an effort to synchronize production with demand is thea.adjustable strategy.b.Chase strategy.c.level strategy.d.mixed strategy.e.time flexible strategy.Answer: eDifficulty: Moderate28.The strategy where a stable machine capacity and workforce are maintained with aconstant output rate, with inventory levels fluctuating over time, is thea.adjustable strategy.b.Chase strategy.c.level strategy.d.mixed strategy.e.time flexible strategy.Answer: cDifficulty: Hard29.Most strategies that an aggregate planner actually uses are in combination and arereferred to as thea.adjustable strategy.b.Chase strategy.c.level strategy.d.mixed strategy.e.time flexible strategy.Answer: dDifficulty: Easy30. A highly effective tool for a company to use when it tries to maximize profits while beingsubjected to a series of constraints isa.aggregate programming.b.distribution programming.c.production programming.d.linear programming.e.manufacturing programming.Answer: dDifficulty: Moderate31.When formulating aggregate plans,a.forecast errors have no impact.b.forecast errors must be taken into account.c.forecast accuracy is assumed.d.forecast accuracy is not a factor.e.none of the aboveAnswer: bDifficulty: Moderate32.Forecasting errors are dealt with usinga.safety backlog.b.safety capacity.c.safety inventory.d.all of the abovee. b and c onlyAnswer: eDifficulty: Moderate33.Inventory held to satisfy demand that is higher than forecasted isa.safety backlog.b.safety capacity.c.safety inventory.d.safety sales.e.safety workforce.Answer: cDifficulty: Easy34.Capacity used to satisfy demand that is higher than forecasted isa.safety backlog.b.safety capacity.c.safety inventory.d.safety sales.e.safety workforce.Answer: bDifficulty: Easy35.Which of the following is an approach a company can use to create a buffer for forecasterror using safety inventorya.overtimeb.carry extra workforce permanentlyc.build and carry extra inventoriesd.subcontractinge.purchase capacity or product from an open or spot marketAnswer: aDifficulty: Easy36.Which of the following is not an approach a company can use to create a buffer forforecast error using safety capacitya.overtimeb.carry extra workforce permanentlyc.build and carry extra inventoriesd.subcontractinge.purchase capacity or product from an open or spot marketAnswer: cDifficulty: Easy37.Aggregate planning should consider information froma.only the enterprise as its breadth of scope.b.downstream partners to produce forecasts.c.upstream partners to determine constraints.d.all of the abovee. b and c onlyAnswer: dDifficulty: Easy38.The quality of the aggregate plan can be improved by using information froma.only the local firm.b.only downstream partners.c.only upstream partners.d.all parts of the supply chain.e.none of the aboveAnswer: bDifficulty: Moderate39.The aggregate plan should be communicated toa.only the local firm.b.only downstream partners.c.only upstream partners.d.all supply chain partners who will be affected by it.e.none of the aboveAnswer: cDifficulty: Moderate40.The aggregate plan needs toa.be a final product because changes are disruptive to the supply chain.b.be considered fixed because forecasts are usually accurate.c.have some flexibility built into it because forecasts are always wrong.d.have some flexibility built into it because forecasts are usually right.e.none of the aboveAnswer: cDifficulty: Moderate41.How frequently should the aggregate plan be reruna.weeklyb.monthlyc.every 3 to 8 monthsd.as inputs to the aggregate plan changee.neverAnswer: dDifficulty: Hard42.As capacity utilization increases,a.it becomes less important to perform aggregate planning.b.it becomes more important to perform aggregate planning.c.it does not affect the importance of performing aggregate planning.d.it lessens the importance of aggregate planning.e.none of the aboveAnswer: bDifficulty: ModerateEssay/Problems1.Discuss the primary objective and operational parameters of aggregate planning.Answer: The goal of aggregate planning is to satisfy demand in a way that maximizesprofit. Aggregate planning is a process by which a company determines levels ofcapacity, production, subcontracting, inventory, stockouts, and even pricing over aspecified time horizon. The aggregate planner’s main objective is to identify thefollowing operational parameters over the specified time horizon:Production rate: the number of units completed per unit time (such as per week or per month).Workforce: the number of workers/units of capacity needed for production.Overtime: the amount of overtime production planned.Machine capacity level: the number of units of machine capacity needed for production.Subcontracting: the subcontracted capacity required over the planning horizon.Backlog: demand not satisfied in the period in which it arises but carried over to future periods.Inventory on hand: the planned inventory carried over the various periods in theplanning horizon.The aggregate plan serves as a broad blueprint for operations and establishes theparameters within which short-term production and distribution decisions are made.The aggregate plan allows the supply chain to alter capacity allocations and changesupply contracts.Difficulty: Moderate2.Discuss the information required for aggregate planning.Answer: An aggregate planner requires the following information:Demand forecast F t for each Period t in the planning horizon that extends over TperiodsProduction costsLabor costs, regular time ($/hour), and overtime costs ($/hour)Cost of subcontracting production ($/unit or $/hour)Cost of changing capacity; specifically, cost of hiring/laying off workforce ($/worker)and cost of adding or reducing machine capacity ($/machine)Labor/machine hours required per unitInventory holding cost ($/unit/period)Stockout or backlog cost ($/unit/period)Constraints:Limits on overtimeLimits on layoffsLimits on capital availableLimits on stockouts and backlogsConstraints from suppliers to the enterpriseThis information is used to create an aggregate plan that in turn helps a company make the following determinations:Production quantity from regular time, overtime, and subcontracted time: usedto determine number of workers and supplier purchase levels.Inventory held: used to determine how much warehouse space and workingcapital is needed.Backlog/stockout quantity: used to determine what the customer service levelswill be.Workforce hired/laid off: used to determine any labor issues that will beencountered.Machine capacity increase/decrease: used to determine if new productionequipment needs to be purchased or idled.The quality of an aggregate plan has a significant impact on the profitability of a firm. A poor aggregate plan can result in lost sales and lost profits if the available inventory and capacity are unable to meet demand. A poor aggregate plan may also result in a largeamount of excess inventory and capacity, thereby raising costs. Therefore, aggregateplanning is a very important tool in helping a supply chain maximize profitability.Difficulty: Hard3.Explain the basic strategies that an aggregate planner has available to balance thevarious costs and meet demand.Answer: There are essentially three distinct aggregate planning strategies for achieving balance between these costs. These strategies involve trade-offs between capitalinvestment, workforce size, work hours, inventory, and backlogs/lost sales. Moststrategies that a planner actually uses are a combination of these three and are referred to as mixed strategies. The three strategies are as follows:1. Chase strategy—using capacity as the lever: With this strategy, the production rate issynchronized with the demand rate by varying machine capacity or hiring and laying off employees as the demand rate varies. In practice, achieving this synchronization can be very problematic because of the difficulty in varying capacity and workforce on shortnotice. This strategy can be expensive to implement if the cost of varying machine orlabor capacity over time is high. It can also have a significant negative impact on themorale of the workforce. The Chase strategy results in low levels of inventory in thesupply chain and high levels of change in capacity and workforce. It should be usedwhen the cost of carrying inventory is very expensive and costs to change levels ofmachine and labor capacity are low.2. Time flexibility strategy—using utilization as the lever: This strategy may be used ifthere is excess machine capacity ., if machines are not used twenty four hours a day,seven days a week). In this case, the workforce (capacity) is kept stable but the number of hours worked is varied over time in an effort to synchronize production with demand.A planner can use variable amounts of overtime or a flexible schedule to achieve thissynchronization. Although this strategy does require that the workforce be flexible, itavoids some of the problems associated with the Chase strategy, most notably changing the size of the workforce. This strategy results in low levels of inventory but with lower average utilization. It should be used when inventory carrying costs are relatively highand machine capacity is relatively inexpensive.3. Level strategy—using inventory as the lever: With this strategy, a stable machinecapacity and workforce are maintained with a constant output rate. Shortages andsurpluses result in inventory levels fluctuating over time. Here production is notsynchronized with demand. Either inventories are built up in anticipation of futuredemand or backlogs are carried over from high- to low-demand periods. Employeesbenefit from stable working conditions. A drawback associated with this strategy is that large inventories may accumulate and customer orders may be delayed. This strategykeeps capacity and costs of changing capacity relatively low. It should be used wheninventory carrying and backlog costs are relatively low.Difficulty: Moderate4.Discuss key issues to be considered when implementing aggregate planning.Answer: 1. Think beyond the enterprise to the entire supply chain. Most aggregateplanning done today takes only the enterprise as its breadth of scope. However, thereare many factors outside the enterprise throughout the supply chain that candramatically impact the optimal aggregate plan. Therefore, avoid the trap of onlythinking about your enterprise when aggregate planning. Work with partnersdownstream to produce forecasts, with upstream partners to determine constraints,and with any other supply chain entities that can improve the quality of the inputs into the aggregate plan. As the plan is only as good as the quality of the inputs, using thesupply chain to increase the quality of the inputs will greatly improve the quality of the aggregate plan. Also make sure to communicate the aggregate plan to all supply chainpartners who will be affected by it.2. Make plans flexible because forecasts are always wrong. Aggregate plans are basedon forecasts of future demand. Given that these forecasts are always wrong to somedegree, the aggregate plan needs to have some flexibility built into it if it is to be useful.By building flexibility into the plan, when future demand changes, or other changesoccur, such as increases in costs, the plan can appropriately adjust to handle the new situation. A manager should perform sensitivity analysis on the inputs into an aggregate plan. Using sensitivity analysis on the inputs into the aggregate plan will enable the planner to choose the best solution for the range of possibilities that could occur.3. Rerun the aggregate plan as new data emerges. Aggregate plans provide a map for the next three to eighteen months. This does not mean that a firm should only run aggregate plans once every three to eighteen months. As inputs into the aggregate plan change, managers should use the latest values of these inputs and rerun the aggregate plan. By using the latest inputs, the plan will avoid suboptimization based on old data and will produce a better solution. For instance, as new demand forecasts become available, aggregate plans should be reevaluated.4. Use aggregate planning as capacity utilization increases. Surprisingly, many companies do not create aggregate plans and instead rely solely on orders from their distributors or warehouses to determine their production schedules. These orders are driven either by actual demand or through inventory management algorithms. If a company has no trouble efficiently meeting demand this way, then one could claim the lack of aggregate planning may not significantly harm the company. However, when utilization becomes high and capacity is an issue, relying on orders to set the production schedule can lead to capacity problems. When utilization is high, the likelihood of producing for all the orders as they arrive is very low. Planning needs to be done to best utilize the capacity to meet the forecasted demand. Therefore, as capacity utilization increases, it becomes more important to perform aggregate planning.Difficulty: Moderate。
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Chapter 8Aggregate Planning in the Supply ChainTrue/False1.The goal of aggregate planning is to satisfy demand in a way thatminimizes profit.Answer: FalseDifficulty: Easy2.Aggregate planning is a process by which a company determineslevels of capacity, production, subcontracting, inventory, stockouts,and even pricing over a specified time horizon.Answer: TrueDifficulty: Moderate3.Aggregate planning solves problems involving aggregate decisionsrather than stock keeping unit (SKU) level decisions.Answer: TrueDifficulty: Easy4.Traditionally, much of aggregate planning is focused within anenterprise and may not always be seen as a part of supply chainmanagement.Answer: TrueDifficulty: Moderate5.Aggregate planning is an important supply chain issue because, tobe effective, it requires inputs from throughout the supply chain, butits results have little impact on the supply chain.Answer: FalseDifficulty: Moderate6.Short-term production serves as a broad blueprint for operationsand establishes the parameters within which aggregate planning decisions are made.Answer: FalseDifficulty: Easy7.The aggregate planning problem is concerned with determining theproduction level, inventory level, and capacity level (internal andoutsourced) for each p eriod that maximizes the firm’s profit over theplanning horizon.Answer: TrueDifficulty: Moderate8.To create an aggregate plan, a company must specify the planninghorizon for the plan and the duration of each period within the planning horizon.Answer: TrueDifficulty: Easy9.A planning horizon is usually between three and five years.Answer: FalseDifficulty: Moderate10. A poor aggregate plan can result in improved sales andprofits if the available inventory and capacity are unable to meetdemand.Answer: FalseDifficulty: Easy11. A poor aggregate plan may result in a large amount ofexcess inventory and capacity, thereby raising costs.Answer: TrueDifficulty: Moderate12.The aggregate planner must make a trade-off betweencapacity, inventory, and backlog costs.Answer: TrueDifficulty: Moderate13.An aggregate plan that increases one cost typicallyresults in the increase of the other two.Answer: FalseDifficulty: Moderate14.The time flexible strategy is where the production rate issynchronized with the demand rate by varying machine capacity or hiring and laying off employees as the demand rate varies.Answer: FalseDifficulty: Hard15.The time flexible strategy is where workforce (capacity)is kept stable but the number of hours worked is varied over time in an effort to synchronize production with demand.Answer: TrueDifficulty: Moderate16.The mixed strategy is where a stable machine capacity and workforce are maintained with a constant output rate with inventory levels fluctuating over time.Answer: FalseDifficulty: Hard17.Most strategies that an aggregate planner actually usesare in combination, and are referred to as mixed strategies.Answer: TrueDifficulty: Easy18. A highly effective tool for a company to use when it tries to maximize profits while being subjected to a series of constraints is aggregate programming.Answer: FalseDifficulty: Moderate19.To improve the quality of these aggregate plans, forecast errors must be taken into account when formulating aggregate plans.Answer: TrueDifficulty: Moderate20.Forecasting errors are dealt with in aggregate plans using either safety backlog or safety capacity.Answer: FalseDifficulty: Moderate21.Safety inventory is defined as inventory held to satisfy demand that is higher than forecasted.Answer: TrueDifficulty: Easy22.Safety capacity is defined as capacity used to satisfy demand that is lower than forecasted.Answer: FalseDifficulty: Easypanies should work with downstream partners to produce forecasts and with upstream partners to determine constraints when doing aggregate planning.Answer: TrueDifficulty: Easy24.The aggregate plan should be viewed primarily as an in-house tool that does not need to be communicated to supply chain partners.Answer: FalseDifficulty: Easy25.Given that forecasts are always wrong to some degree, theaggregate plan needs to have some flexibility built into it if it is to be useful.Answer: TrueDifficulty: Moderate26. A manager should perform sensitivity analysis on theinputs into an aggregate plan to choose the best solution for the range of possibilities that could occur.Answer: TrueDifficulty: Moderate27.As inputs into the aggregate plan change, managers do notneed to make changes to the aggregate plan.Answer: FalseDifficulty: Easy28.As capacity utilization increases, it becomes lessimportant to perform aggregate planning.Answer: FalseDifficulty: ModerateMultiple Choice1.The process by which a company determines levels of capacity,production, subcontracting, inventory, stockouts, and even pricing overa specified time horizon isa.aggregate planning.b.detail planning.c.inventory planning.d.sales planning.e.all of the aboveAnswer: aDifficulty: Moderate2.The goal of aggregate planning is toa.dissatisfy customers in a way that maximizes profit.b.dissatisfy customers in a way that minimizes profit.c.satisfy demand in a way that maximizes profit.d.satisfy demand in a way that minimizes profit.e.none of the aboveAnswer: cDifficulty: Easy3.Aggregate planning solves problems involvinga.aggregate decisions and stock keeping unit (SKU) leveldecisions.b.aggregate decisions or stock keeping unit (SKU) leveldecisions.c.aggregate decisions rather than stock keeping unit (SKU)level decisions.d.stock keeping unit (SKU) level decisions rather thanaggregate decisions.e.b and c onlyAnswer: cDifficulty: Easy4.Aggregate planning, to be effective, requires inputs froma.all customers.b.all departments.c.all suppliers.d.throughout the supply chain.e.throughout the company.Answer: dDifficulty: Moderate5.Much of aggregate planning has traditionally been focuseda.on short-term production scheduling.b.on customer relationship management.c.within an enterprise.d.beyond enterprise boundaries.e.all of the aboveAnswer: cDifficulty: Moderate6.Which of the following are not operational parameters the aggregate planner is concerned witha.production rateb.workforcec.overtimed.backorderse.inventory on handAnswer: dDifficulty: Moderate7.The operational parameter concerned with the number of units completed per unit time (such as per week or per month) isa.production rate.b.workforce.c.overtime.d.backlog.e.inventory on hand.Answer: aDifficulty: Easy8.The operational parameter concerned with the number ofworkers/units of capacity needed for production isa.production rate.b.workforce.c.overtime.d.backlog.e.inventory on hand.Answer: bDifficulty: Easy9.The operational parameter concerned with the amount of overtime production planned isa.production rate.b.workforce.c.overtime.d.backlog.e.inventory on hand.Answer: cDifficulty: Easy10.The operational parameter concerned with demand not satisfied in the period in which it arises, but carried over to future periods isa.production rate.b.workforce.c.overtime.d.backlog.e.inventory on hand.Answer: dDifficulty: Easy11.The operational parameter concerned with the planned inventory carried over the various periods in the planning horizon isa.production rate.b.workforce.c.overtime.d.backlog.e.inventory on hand.Answer: eDifficulty: Easy12.The operational parameter concerned with the number of units of machine capacity needed for production isa.machine capacity level.b.subcontracting.c.overtime.d.backlog.e.inventory on hand.Answer: aDifficulty: Easy13.The operational parameter concerned with the subcontracted capacity required over the planning horizon isa.machine capacity level.b.subcontracting.c.overtime.d.backlog.e.inventory on hand.Answer: cDifficulty: Easy14.The aggregate plana.serves as a broad blueprint for operations.b.establishes the parameters within which short-termproduction and distribution decisions are made.c.allows the supply chain to alter capacity allocations andchange supply contracts.d.all of the abovee.b and c onlyAnswer: dDifficulty: Moderate15.Aggregate planning is concerned with determininga.the production level, sales level, and capacity for eachperiod.b.the demand level, inventory level, and capacity for eachperiod.c.the production level, inventory level, and capacity foreach period.d.the production level, staffing level, and capacity foreach period.e.none of the aboveAnswer: cDifficulty: Moderate16.To create an aggregate plan, a company must specifya.the planning horizon for the plan.b.the duration of each period within the planning horizon.c.key information required.d.all of the abovee.a and b onlyAnswer: dDifficulty: Moderate17.The planning horizon isa.the time period over which the aggregate plan is toproduce a solution.b.the duration of each time period in the aggregate plan.c.the length of time required to produce the aggregate plan.d.the solution to the aggregate plan.e.none of the aboveAnswer: aDifficulty: Easy18.The length of the planning horizon is usually betweena.one and three months.b.three and eighteen months.c.one and three years.d.three and five years.e.none of the aboveAnswer: bDifficulty: Moderate19.Which of the following is not information needed by the aggregate plannera.demand forecast for each period in the planning horizonb.production costsbor costsd.cost of subcontracting productione.cost of changing the demand forecastAnswer: eDifficulty: Moderate20.The cost of changing capacity includes thea.cost of adding machine capacity.b.cost of reducing machine capacity.c.cost of hiring workforce.d.cost of laying off workforce.e.all of the aboveAnswer: eDifficulty: Easy21.Which of the following is not a cost of changing capacitya.cost of adding machine capacityb.cost of hiring workforcec.cost of laying off workforced.cost of overtimee.cost of reducing machine capacityAnswer: dDifficulty: Moderate22.Which of the following is not a constraint the aggregate planner needs to considera.limits on stockouts and backlogsb.limits on overtimec.limits on sales commissionsd.limits on layoffse.limits on capital availableAnswer: cDifficulty: Moderate23. A poor aggregate plan can result ina.appropriate inventory levels.b.efficient use of capacity.c.better sales and lost profits.d.lost sales and lost profits.e.lost sales and better profits.Answer: dDifficulty: Hard24.The fundamental trade-offs available to an aggregate planner are betweena.capability, inventory, and backlog costs.b.capability, inventory, and sales costs.c.capacity, inventory, and backlog costs.d.capacity, inventory, and sales costs.e.none of the aboveAnswer: cDifficulty: Easy25.Which of the following is not a distinct aggregateplanning strategy for achieving balance between capacity, inventory, and backlog costsa.adjustable strategyb.Chase strategyc.level strategyd.mixed strategye.time flexible strategyAnswer: aDifficulty: Easy26.The strategy where the production rate is synchronized with the demand rate by varying machine capacity or hiring and laying off employees as the demand rate varies is thea.adjustable strategy.b.Chase strategy.c.level strategy.d.mixed strategy.e.time flexible strategy.Answer: bDifficulty: Moderate27.The strategy where workforce (capacity) is kept stable but the number of hours worked is varied over time in an effort to synchronize production with demand is thea.adjustable strategy.b.Chase strategy.c.level strategy.d.mixed strategy.e.time flexible strategy.Answer: eDifficulty: Moderate28.The strategy where a stable machine capacity and workforce are maintained with a constant output rate, with inventory levels fluctuating over time, is thea.adjustable strategy.b.Chase strategy.c.level strategy.d.mixed strategy.e.time flexible strategy.Answer: cDifficulty: Hard29.Most strategies that an aggregate planner actually uses are in combination and are referred to as thea.adjustable strategy.b.Chase strategy.c.level strategy.d.mixed strategy.e.time flexible strategy.Answer: dDifficulty: Easy30. A highly effective tool for a company to use when it tries to maximize profits while being subjected to a series of constraints isa.aggregate programming.b.distribution programming.c.production programming.d.linear programming.e.manufacturing programming.Answer: dDifficulty: Moderate31.When formulating aggregate plans,a.forecast errors have no impact.b.forecast errors must be taken into account.c.forecast accuracy is assumed.d.forecast accuracy is not a factor.e.none of the aboveAnswer: bDifficulty: Moderate32.Forecasting errors are dealt with usinga.safety backlog.b.safety capacity.c.safety inventory.d.all of the abovee.b and c onlyAnswer: eDifficulty: Moderate33.Inventory held to satisfy demand that is higher than forecasted isa.safety backlog.b.safety capacity.c.safety inventory.d.safety sales.e.safety workforce.Answer: cDifficulty: Easy34.Capacity used to satisfy demand that is higher than forecasted isa.safety backlog.b.safety capacity.c.safety inventory.d.safety sales.e.safety workforce.Answer: bDifficulty: Easy35.Which of the following is an approach a company can use to create a buffer for forecast error using safety inventorya.overtimeb.carry extra workforce permanentlyc.build and carry extra inventoriesd.subcontractinge.purchase capacity or product from an open or spot marketAnswer: aDifficulty: Easy36.Which of the following is not an approach a company can use to create a buffer for forecast error using safety capacitya.overtimeb.carry extra workforce permanentlyc.build and carry extra inventoriesd.subcontractinge.purchase capacity or product from an open or spot marketAnswer: cDifficulty: Easy37.Aggregate planning should consider information froma.only the enterprise as its breadth of scope.b.downstream partners to produce forecasts.c.upstream partners to determine constraints.d.all of the abovee.b and c onlyAnswer: dDifficulty: Easy38.The quality of the aggregate plan can be improved by using information froma.only the local firm.b.only downstream partners.c.only upstream partners.d.all parts of the supply chain.e.none of the aboveAnswer: bDifficulty: Moderate39.The aggregate plan should be communicated toa.only the local firm.b.only downstream partners.c.only upstream partners.d.all supply chain partners who will be affected by it.e.none of the aboveAnswer: cDifficulty: Moderate40.The aggregate plan needs toa.be a final product because changes are disruptive to thesupply chain.b.be considered fixed because forecasts are usually accurate.c.have some flexibility built into it because forecasts arealways wrong.d.have some flexibility built into it because forecasts areusually right.e.none of the aboveAnswer: cDifficulty: Moderate41.How frequently should the aggregate plan be reruna.weeklyb.monthlyc.every 3 to 8 monthsd.as inputs to the aggregate plan changee.neverAnswer: dDifficulty: Hard42.As capacity utilization increases,a.it becomes less important to perform aggregate planning.b.it becomes more important to perform aggregate planning.c.it does not affect the importance of performing aggregateplanning.d.it lessens the importance of aggregate planning.e.none of the aboveAnswer: bDifficulty: ModerateEssay/Problems1.Discuss the primary objective and operational parameters ofaggregate planning.Answer: The goal of aggregate planning is to satisfy demand in a way that maximizes profit. Aggregate planning is a process by which acompany determines levels of capacity, production, subcontracting,inventory, stockouts, and even pricing over a specified time horizon.The aggregate planner’s main objective is to identify the followingoperational parameters over the specified time horizon:•Production rate: the number of units completed per unit time (such as per week or per month).•Workforce: the number of workers/units of capacity needed for production.•Overtime: the amount of overtime production planned.•Machine capacity level: the number of units of machine capacity needed for production.•Subcontracting: the subcontracted capacity required over the planning horizon.•Backlog: demand not satisfied in the period in which it arises but carried over to future periods.•Inventory on hand: the planned inventory carried over the various periods in the planning horizon.The aggregate plan serves as a broad blueprint for operations and establishes the parameters within which short-term production anddistribution decisions are made. The aggregate plan allows the supplychain to alter capacity allocations and change supply contracts.Difficulty: Moderate2.Discuss the information required for aggregate planning.Answer: An aggregate planner requires the following information:• Demand forecast F t for each Period t in the planning horizon that extends over T periods• Production costs• Labor costs, regular time ($/hour), and overtime costs ($/hour)• Cost of subcontracting production ($/unit or $/hour)• Cost of changing capacity; specifically, cost of hiring/laying off workforce ($/worker) and cost of adding or reducing machine capacity ($/machine)• Labor/machine hours required per unit• Inventory holding cost ($/unit/period)• Stockout or backlog cost ($/unit/period)• Constraints:• Limits on overtime• Limits on layoffs• Limits on capital available• Limits on stockouts and backlogs• Constraints from suppliers to the enterpriseThis information is used to create an aggregate plan that in turn helps a company make the following determinations:•Production quantity from regular time, overtime, and subcontracted time: used to determine number of workers andsupplier purchase levels.•Inventory held: used to determine how much warehouse space and working capital is needed.•Backlog/stockout quantity: used to determine what the customer service levels will be.•Workforce hired/laid off: used to determine any labor issues that will be encountered.•Machine capacity increase/decrease: used to determine if new production equipment needs to be purchased or idled.The quality of an aggregate plan has a significant impact on the profitability of a firm. A poor aggregate plan can result in lost sales and lost profits if the available inventory and capacity are unable to meet demand. A poor aggregate plan may also result in a large amount of excess inventory and capacity, thereby raising costs. Therefore, aggregate planning is a very important tool in helping a supply chain maximize profitability.Difficulty: Hard3.Explain the basic strategies that an aggregate planner has available to balance the various costs and meet demand.Answer: There are essentially three distinct aggregate planning strategies for achieving balance between these costs. These strategies involve trade-offs between capital investment, workforce size, work hours, inventory, and backlogs/lost sales. Most strategies that a planner actually uses are a combination of these three and are referred to as mixed strategies. The three strategies are as follows:1. Chase strategy—using capacity as the lever: With this strategy, the production rate is synchronized with the demand rate by varying machine capacity or hiring and laying off employees as the demand rate varies. In practice, achieving this synchronization can be very problematic because of the difficulty in varying capacity and workforce on short notice. This strategy can be expensive to implement if the cost of varying machine or labor capacity over time is high. It can also have a significant negative impact on the morale of the workforce. The Chase strategy results in low levels of inventory in the supply chain and highlevels of change in capacity and workforce. It should be used when the cost of carrying inventory is very expensive and costs to change levels of machine and labor capacity are low.2. Time flexibility strategy—using utilization as the lever: This strategy may be used if there is excess machine capacity ., if machines are not used twenty four hours a day, seven days a week). In this case, the workforce (capacity) is kept stable but the number of hours workedis varied over time in an effort to synchronize production with demand.A planner can use variable amounts of overtime or a flexible schedule to achieve this synchronization. Although this strategy does require that the workforce be flexible, it avoids some of the problems associatedwith the Chase strategy, most notably changing the size of the workforce. This strategy results in low levels of inventory but with lower average utilization. It should be used when inventory carrying costs arerelatively high and machine capacity is relatively inexpensive.3. Level strategy—using inventory as the lever: With this strategy,a stable machine capacity and workforce are maintained with a constant output rate. Shortages and surpluses result in inventory levels fluctuating over time. Here production is not synchronized with demand. Either inventories are built up in anticipation of future demand or backlogs are carried over from high- to low-demand periods. Employees benefit from stable working conditions. A drawback associated with this strategy is that large inventories may accumulate and customer orders may be delayed. This strategy keeps capacity and costs of changing capacity relatively low. It should be used when inventory carrying and backlog costs are relatively low.Difficulty: Moderate4.Discuss key issues to be considered when implementing aggregate planning.Answer: 1. Think beyond the enterprise to the entire supply chain. Most aggregate planning done today takes only the enterprise as its breadth of scope. However, there are many factors outside the enterprise throughout the supply chain that can dramatically impact the optimal aggregate plan. Therefore, avoid the trap of only thinking about your enterprise when aggregate planning. Work with partners downstream to produce forecasts, with upstream partners to determine constraints, and with any other supply chain entities that can improve the quality of the inputs into the aggregate plan. As the plan is only as good as thequality of the inputs, using the supply chain to increase the quality of the inputs will greatly improve the quality of the aggregate plan. Also make sure to communicate the aggregate plan to all supply chain partners who will be affected by it.2. Make plans flexible because forecasts are always wrong. Aggregate plans are based on forecasts of future demand. Given that these forecasts are always wrong to some degree, the aggregate plan needs to have some flexibility built into it if it is to be useful. By building flexibility into the plan, when future demand changes, or other changes occur, such as increases in costs, the plan can appropriately adjust to handle the new situation. A manager should perform sensitivity analysis on the inputs into an aggregate plan. Using sensitivity analysis on the inputs into the aggregate plan will enable the planner to choose the best solution for the range of possibilities that could occur.3. Rerun the aggregate plan as new data emerges. Aggregate plans provide a map for the next three to eighteen months. This does not mean that a firm should only run aggregate plans once every three to eighteen months. As inputs into the aggregate plan change, managers should use the latest values of these inputs and rerun the aggregate plan. By using the latest inputs, the plan will avoid suboptimization based on old data and will produce a better solution. For instance, as new demand forecasts become available, aggregate plans should be reevaluated.4. Use aggregate planning as capacity utilization increases. Surprisingly, many companies do not create aggregate plans and instead rely solely on orders from their distributors or warehouses to determine their production schedules. These orders are driven either by actual demand or through inventory management algorithms. If a company has no trouble efficiently meeting demand this way, then one could claim the lack of aggregate planning may not significantly harm the company. However, when utilization becomes high and capacity is an issue, relying on orders to set the production schedule can lead to capacity problems. When utilization is high, the likelihood of producing for all the orders as they arrive is very low. Planning needs to be done to best utilize the capacity to meet the forecasted demand. Therefore, as capacity utilization increases, it becomes more important to perform aggregate planning.Difficulty: Moderate。