英文投诉信表达及例文练习
英语投诉信范文
英语投诉信范文各位读友大家好，此文档由网络收集而来，欢迎您下载，谢谢英语投诉信范文之一[Directions]：Suppose that you ordered a refrigerator but later found a worrying problem. Write a letter of complaint to describe the matter and require settlement，Do not sign your own name at the end of your letter，using “Li Ming” instead.Dear Sir，I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature init，we were surprised to find it was around 15℃，far from the standard temperture range from 0℃ to 9℃。
This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible？I hope that my problem will get your kind consideration.Yours faithfully，Li Ming[文章点评]这封投诉信可以说写得非常好，结构很清晰，第一段首先肯定对方按时送货上门的做法，随后简述冰箱出了问题。
英文投诉信的写法及练习
英文投诉信的写法及练习【篇章结构】首段：开门见山说明写作目的：投诉（产品、服务、人）。
主体段：所购买的产品等存在的问题尾段：你的要求（退货；全额退款；道歉）写信时，要注意写信的对象，运用得体的语言进行表达适当增加to my anger 等符合投诉信感情色彩的词或短语，以加强语气，使表达更丰富。
【常用句式】1.开头常用语:① I'm Li Hua, one of your customers.② I'm Li Hua who bought... on your website several days ago.③I am writing to complain about…④I am writing to make a complaint about …⑤I am writing to express my dissatisfaction at…2.主体段常用语:①To begin with, I was disappointed to see...②Another unsatisfying aspect is that...③What's worse .../ Worse still / To my anger /To my disappointment...④I can hardly bear\ tolerate it any more.⑤I would like to have a refund（退款）or a replacement（更换）as soon as possible.⑥I insist you change a new one for me or give me a refund（退款).⑦Can you change a new one for me as soon as possible.3．结尾常用语:①I would appreciate it if you could consider my complaint seriously. I do hope you can give me a satisfying reply as soon as possible.②I hope you will give due attention to this matter.③I would like you to get this matter settled by the end of this week.【相关短语】1.预定了一间单人房：make reservations for a single room2.一个专业的导游：a professional guide3.五星级宾馆：afive - starhotel4.共住一个房间：share a room5.…出了毛病：There's something wrong with...6.把钱退给我：return my money to me7.全额退款给我：give me a full refund8.要求全额退款：declare a full refund9.退还一半钱：renturn half of my moneygive half of my money back10.换一件新的：change it for a new one11.基于上述理由：for the above reasons12.没有耐心：without patience - impatiently13.向我道歉：apologize to memake an apology to me14.让我生气的是：to my anger15.让我失望的是：to my disappointment16.承担邮费：pay for the postage【句子积累】我写信的目的是要向你投诉我最近在你们网站上购买的一双运动鞋（sneaker)。
英语投诉信范文10篇
英语投诉信范文10篇[Your Name][Your Address][City, State, Zip Code][Email Address][Phone Number][Date][Recipient Name][Recipient Address][City, State, Zip Code]Dear [Recipient Name],。
I am writing to express my disappointment and frustration regarding the recent experience I had with your company. On [date], I purchased a [product/service] from your store, and I am extremely dissatisfied with the quality and customer service that I received.Firstly, when I purchased the [product/service], I was assured by your sales representative that it would meet my expectations and that I would receive excellent customer service. However, upon using the [product/service], I found that it did not meet the standards that were promised to me.Furthermore, when I attempted to contact your customer service department to address my concerns, I was met with unprofessionalism and a lack of empathy. The representative I spoke with was dismissive of my complaints and did not offer any viable solutions to rectify the situation.As a consumer, I expect a certain level of quality and service when I make a purchase, and I am deeply disappointed that your company has failed to meet these expectations. I believe that it is important for businesses to uphold their promises and provide satisfactory experiences for their customers.I am requesting that you take immediate action to address the issues that I have raised. I would like a full refund for the [product/service] that I purchased, as well as an assurance that steps will be taken to improve the quality of your products/services and customer service.If my concerns are not addressed in a timely manner, I will have no choice but to take my business elsewhere and share my negative experience with others. I hope that you will take this matter seriously and work towards resolving it to my satisfaction.I look forward to a prompt and satisfactory resolution to this matter.Sincerely,。
英语投诉信（合集5篇）
英语投诉信（合集5篇）第一篇：英语投诉信投诉信101年12月Directions: This part is to test your ability to do practical writing.You are required to write a letter of complaint according to the information given in Chinese below.Remember to write the letter on the Translation/Composition Sheet.假设你叫王兰，上个月去广州出差时，在一家商店买了一架照相机，并在广州拍了一些照片。
回家后将胶卷冲洗出来，却发现什么也没照上，因此非常恼火。
今天（）12月23日）给商店写信投诉，并寄回相机，坚决要求退款。
Words for reference：出差 be on business;冲洗develop;退款refund。
Dear Sir or Madam,I am writing the letter to complain the camera I bought from your store last month when I was on business in Guangzhou.There I took some pictures, yet, when I had it developed after I got home, I found no pictures printed at all.I feel very frustrated about it.I have posted the camera back to you and strongly insist that you refund me as soon as possible.Yours sincerely,Wang Lan 亲爱先生/女士：上个月我去广州出差时在你们店购买了一架照相机，我写这封信是为了就此向您表达我的不满。
投诉信ALetterofComplaint
投诉信ALetterofComplaint第一篇：投诉信A Letter of Complaint投诉信A Letter of Complaint你新买的电脑出了问题，为此你写信给经理投诉。
You have bought a brand-new computer in a store.But much to your disappointment, it could not be properly operated when you got it back.Write a letter to the manager:1)giving complaints，2)describing the problems，3)and asking for some compensations.Dear manager, 你好经理：I write this letter to you to make some complaints about the computer I bought in your store yesterday afternoon.There' s something wrong with it.That makes me extremely unhappy.我写这封信给你是为了投诉昨天下午我在你店购买的电脑。
那台电脑有问题。
这让我非常不开心。
The computer cannot be properly shut down when I got it back to the office.When I click the shutdown button, it seems that the machine gives no response.And I'm so annoyed with it.我把它拿到办公室后电脑不能正常关机。
我点击关闭按钮，这机器似乎没有响应。
它让我很恼火。
投诉信英语作文模板
投诉信英语作文模板Subject: Complaint Letter。
Dear Sir/Madam,。
I am writing to express my dissatisfaction with the service I received at your establishment on [date]. I am extremely disappointed with the level of customer service and the quality of the products I purchased.英文回答，I visited your store last week to purchase a new laptop, and I was assisted by one of your sales representatives. However, I found the sales representative to be unhelpful and inattentive. When I asked for assistance in choosing a laptop, the sales representative seemed disinterested and did not provide me with the information I needed. Additionally, the laptop I purchased turned out to be defective and stopped working after only a few days of use.中文回答，上周我去了你们的店铺购买一台新的笔记本电脑，当时有一位销售代表为我服务。
然而，我发现这位销售代表态度不友好，也不够专心。
当我需要帮助选择笔记本电脑时，销售代表似乎对此不感兴趣，也没有提供我所需的信息。
英语投诉信范文3例【可编辑版】
英语投诉信范文3例英语投诉信范文3例I bought an eletroni ditionar from our online store on Januar 1st,but I found it has some problems after using itfor a short period of time.To begin ith,the batter needs reharging after a mere 2 hours of use.This means that I need to arr m harger ith me hen I go out for a da.In addition,the buttons on the eletroni ditionar are so small that it is nearl impossible to tpe anthing ith them.Personall,I find this to be pletel unaeptable.Therefore,I ould like to either hange the eletroni ditionar for another model that orks ell or a fullrefund.Your help is greatl appreiated.Yours sinerel,Zhang WeiDear_____,①I am ______（自我介绍）.②I feel bad to trouble ou but I am afraid that I have to make a plaint about.③The reason for m dissatisfation is _____（总体介绍）.④In the first plae,______（抱怨的第一个方面）.⑤In addition, ______ （抱怨的第二个方面）.⑥Under these irumstanes, I find it_____（感觉） to _____（抱怨的方面给你带来的后果）.⑦I appreiate it ver muh if ou ould _____（提出建议和请求）, preferabl ______（进一步的要求）, and I ould like to have this matter settled b _____（设定解决事情最后期限）.⑧Thank ou for our onsideration and I ill be looking forard to our repl.寻范文上Yours sinerel,Li Ming3.To Whom It Ma Conern，①I am riting to plain about the poor servie of ourI reeived hen.②The auses for m dis satisfation lie upon three points as follos: 1) _____ _____ .③Under these irumstanes, I find it diffiult to.④I am sure that ou are able to thoroughl understand m disontent, hih ou are bound to replae ith a satisfator solution.⑤I ould be grateful if ou ould _____as soon as possible.Yours sinerel,Li Ming。
英文投诉信 举报模板范文
英文投诉信举报模板范文English:I am writing to report an incident of discrimination that I recently experienced at your store. I visited your store last week to purchase some items, and I was shocked when one of your employees made offensive comments about my race. I was treated unfairly and made to feel uncomfortable during my entire visit. This type of behavior is unacceptable and goes against the values of respect and inclusivity that should be upheld in any establishment. I demand that action be taken against the employee responsible for these discriminatory actions and that steps be taken to ensure that all staff members are properly trained on how to treat customers with dignity and respect.中文翻译:我写信是要举报最近在贵店经历的一起歧视事件。
上周我去贵店购物，但被一名员工发表了对我的种族的冒犯性言论，这让我感到震惊。
在整个访问过程中，我受到了不公平的对待，感到非常不舒服。
这种行为是不可接受的，违反了任何机构都应该遵守的尊重和包容价值观。
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
英文投诉信表达及例文
练习
Company Document number：WUUT-WUUY-WBBGB-BWYTT-1982GT
Complaint Letter
写信投诉抱怨的题型很常见，怎样才能合理的表述不满，又能显得理由充分
投诉信结构：投诉信是对产品或服务表示不满的信件，一般分
1. 提出投诉内容；
2. 说明具体情况；
3. 提出解决办法。
语言注意点投诉信应重点表明投诉的原因，叙事应客观、准确、简洁。
最后提出的解决方法应切实可行。
在表达自己的不满时，语言要把握分寸，不失风度。
1.投诉内容。
一般放在信的开头。
常用的表达法有：
I am writing to you about... which I received/bought ...
I am going to complain about ...
I am sorry to have to return with this letter... which I received/bought...
2.具体情况。
一般讲述对商品质量或售后服务不满意的地方。
常用的表达法有：
When we checked..., we noticed...
When I took... out of the bag and examined... closely, I found...
When I unpacked... and tried to use it, it did not work.
3.解决办法。
常用的表达法有：
Please let me know what you intend to do in this matter.
I am returning… under separate post and look forward to receiving a full refund of...
In view of the inconvenience that this has caused, I feel you should...
下面介绍下这类书信的常用词汇和句型
词汇： against sb. about sth.投诉.. with不满于.
up with / bear / tolerate忍受awful 糟糕的 service糟糕的服务不可思议
的 of one’s expectation令某人大失所望
into / go into / investigate调查 / matter 事件
句型：
▲1) I am writing to you to complain about ...
2) I am writing to express my dissatisfaction with...
3) There are some problems with the flat that I wish to bring to
attention. For one thing, there is…For another,...
▲4) I can hardly bear /tolerate /put up with it any more.
▲5) I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can.
▲6)I sincerely hope that it will review its management system, with the view to providing, better service to the public.
▲7) We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.
▲8) We will appreciate your willingness to make up for the loss.
范文：
Dear Sir，
I am writing to you for the mobile phone of Dephone-S250 I bought on
20th at Tele Mall in Wuhan, . China. Ten days after that, it didn’t ring and send short messages. Then I took it to the seller, but was told that
the model had been sold out and I had to wait at least three months for a new one. Later I went to the repairman. He said since it was a new model in China, it was impossible to fix it without the right spare parts. I was so desperate on hearing that. How can I wait that long Therefore, I require that you send me a new one of the same model within a month.
Thank you for your consideration.
Yours sincerely
Bu Manyi
练习1：
假设你是澳大利亚的 Alan,前几天你参加了一家旅行社组织的河南三日游的活动。
下面是这家旅行社的广告，请根据下面广告中箭头所指内容对其不实之处向消费者协会
写一封投诉信。
注意：1．词数：100左右；信的格式和开头已给出，不计入总词数。
2．可根据内容要点适当增加细节．使文章意思连贯。
3. 参考词汇：破旧的shabby(a) 纪念品souvenir（n）
Dear Sir or Madam,
I am writing to express my complaint about the service of Morning Star Travel Agency.
练习2：
假设你是李华，你在5月2日去一家商店买衣服。
当你请一个王姓服务员帮你找
适合你的型号的衣服时，她以忙为借口让你自己找，你说你找不到才来让她帮忙，她
说你找不到就说明没有。
你对这位服务员的服务态度十分不满，并写信向该商店的销
售经理投诉该服务员。
注意：1、词数120左右；2、信的开头和结尾已为你写好，但不计入总词数；
3、可适当增加细节，以使行文连贯。
I am writing to you for the mobile phone of Dephone-S250 I bought on 20th at Tele Mall in Wuhan, . China. Ten days after that, it didn’t ring and send short messages. Then I took it to the seller, but was told that the model had been sold out and I had to wait at least three months for a new one. Later I went to the repairman. He said since it was a new model in China, it was impossible to fix it without the right spare parts. I was so
desperate on hearing that. How can I wait that long Therefore, I require that you send me a new one of the same model within a month.
Thank you for your consideration.
Yours sincerely
Bu Manyi。