商务英语会议接待及面试英语
商务英语接待对话
商务英语接待对话第一篇：商务英语接待对话A: Hello, are you Mr.Ford the president of Thailand International Trade Co., LTD? B: Yes, I am.A: Hello, I’m the sales manager of ABC Trade Co, my name is Daniel(自己想一个英文名字), I'm glad to see you, Welcome to ShangHai, How ‘s your plane journey ? B: Thank you, I feel tired because of the six-hours flights.A: Oh, yes, our company have already booked a room for you , We could arrive at the hotel 10 minutes later.B: OK.(10 minutes to the Galaxy Hotel)A: Mr.Ford, your room is number 35112 on the 8th floor, this is the key to the room, I will send you to go, you could take a Shower first, then l prepare dinner for you , OK? B: Well, thank you.A: I ‘ll pick you up to eat bre akfast at 8:30 tomorrow morning, then I ‘ll take you to visit our company.B: OK.A: see you tomorrow.B: see you.(The next morning)A: Good morning, Mr.Ford.B: Good morning, Daniel.A: Mr.Ford, Do you like sandwich ? B: ah.A: Ok , Shall we go to the restaurant to eat breakfast first, Then go to visit the company together.B: Ok.(30 minutes later, came to the company at the gate)A: This is our company, our company was founded in 1998, Mainly in sales Southeast Asia souvenirs;We have 282 staffs in total;Our products are not only sold in ShangHai, also sell in Nationwide through e-commerce sales channels.B: Oh, your company's product sales channels are Very complete, As we know , your company is one of the largest souvenir sales company in China, so we want to cooperate with your company.A: Well, thank you.A: Mr.Ford, Or I take you to visit the ShangHai ASEAN Expo Convention Center now ? B: okay, this is my first time to ShangHai, I’m going to visit the ShangHai ASEAN ExpoConvention Center with this opportunity.(They both went to the Convention and Exhibition Center)A: ShangHai is the Green City of China, many Southeast Asian countries and various industry companies will exhibit at ShangHai ,It’s a tremendous business opportunities for ShangHai.B: Yes, In recent years, ShangHai is developing rapidly, especially rely on ASEAN Expo, ShangHai have a lot of business opportunities, we want to establish the long-term cooperative relationship with your company.A: I believe you are right.(Two at the airport)B: Daniel , thank you for your two days of hospitality, I feel very happy, not only to complete the company's mission but also make friend with you.A: I wish you have a pleasant journey, Remember send a message to me when you arrival in Thailand.B: Well, thank you, goodbye.A: okay , I’m looking forward to your come around again.B: Goodbye.A: Goodbye.第二篇：商务英语礼仪接待情景对话商务英语情景考察对话A: Hello, are you Mr.Black? B: Yes, I am.A: Hello, I’m the Export sales of Nanning Native products company, my name is Amy, I'm glad to see you, Welc ome to Nanning, How ‘s your plane journey ? B: Thank you, I feel tired because of the six-hours flights.A: Oh, yes, our company have already booked a room for you , We could arrive at the hotel 10 minutes later.B: OK.(10 minutes to the Galaxy Hotel)A: Mr.Black, your room is number 35112 on the 8th floor, this is the key to the room, I will send you to go, you could take a Shower first, then l prepare dinner for you , OK? B: Well, thank you.A: I ‘ll pick you up to eat breakfast at 8:30 tomorrow morning, then I ‘ll take you to visit our company.B: OK.A: see you tomorrow.B: see you.(The next morning)A: Good morning, Mr.Black.B: Good morning, Amy.A:Mr.Black, Do you like sandwich ? B: ah.A: Ok , Shall we go to the restaurant to eat breakfast first, Then go to visit the company together.B: Ok.(30 minutes later, came to the company at the gate)A: This is our company, our company was founded in 1998, Mainly in sales Southeast Asia souvenirs;We have 282 staffs in total;Our products are not only sold in Nanning, also sell in Nationwide through e-commerce sales channels.B: Oh, your company's product sales channels are Very complete, As we know , your company is one of the largest souvenir sales company in China, so we want to cooperate with your company.A: Well, thank you.A: Mr.Black, Or I take you to visit the the Nanning ASEAN Expo Convention Center now ? B: okay, this is my first time to Nanning, I’m going to visit the Nanning ASEAN Expo Convention Center with this opportunity.(They both went to the Convention and Exhibition Center)A: Nanning is the Green City of China, It’s the capital of Guangxi, where the ASEAN Expo was held every year in there;And many Southeast Asian countries and various industry companies will exhibit at Nanning ,It’s a tremendous business opportunities for Nanning.B: Yes, In recent years, Nanning is developing rapidly, especially rely on ASEAN Expo, Nanning have a lot of business opportunities, It’s can drive the economic development of Guangxi Develop fast;so we want to establish the long-term cooperative relationship with your company.A: I believe you are right.(They smile, the end of the tour.)(Two at the airport)B: Amy , thank you for your two days of hospitality, I feel very happy, not only to complete the company's mission but also make friend with you.A: I wish you have a pleasant journey, Remember send a message to me when you arrival in the United States.B: Well, thank you, goodbye.A: okay , I’m looking forward to your come around again.B:Goodbye.A: Goodbye.第三篇：商务英语常用对话一、商务：what time would be convenient for you?你看什么时间比较方便？I'd like to suggest a toast to our cooperation.我想建议为我们的合作干一杯。
会务接待英语口语
会务接待英语口语一、基本词汇尊贵的客人们：distinguished guests市长：mayor省长：governor 港督：HK governor总统(督)，校长：president副总统(督)，校长：vice president主席，董事长：chairman首相：prime minister部长：minister总理：premier阁下：your honar殿下：your excellency东道国：host接待会：reception热情好客：hospitality礼节礼仪：courtesy诚挚的：sincere、candid、hot-felt非凡的，杰出的：extraordinary二、常用句式1、我仅代表.....on behalf of/representing sb2、我很高兴可以向谁表达我的情感 Id like to express/extend (emotion)to sbfor sth3、我认为这是我的荣幸。
I regard it as my great honor/pleasure/privilege4、我想为...祝酒 May I propose a toast to...Cheers!May I ask you to join me a toast to...Cheers!May I ask you to raise your glasses to...Cheers!5、值此新旧(世纪)交替之际 at the turn of the year/century6、在...场合 at the occasion of7、进去享受美酒佳肴 enjoy wine and delicious to your hearts content三、例句我仅代表IBM上海分公司的全体员工，向为我们公司作出巨大贡献的来宾们表达我们诚挚的感谢和新年的祝福。
On behalf of all the staff of IBM SH Branch,Id like to express my sincere thanks and New Year wishes to all of you who make great contribution to our company.我无比荣幸的向大家介绍张先生，并欢迎他为我们进行精彩的关于网络营销的演讲I regard it as my great honor to introduce your Mr Zhang who is delivering a brilliant speech in the topic of web marketing.让我们举起酒杯，为我们的长久友谊干杯!Many I ask you to raise your glass to our long-term friendship,cheers!商务英语中级口语用语1、Im afraid that wont be possible,much as wed like to.尽管我们很想这样做，但恐怕不行了。
商务英语礼仪接待情景对话
商务英语礼仪接待情景对话Business English Etiquette Reception Scene DialogueCharacters:John - Businessman from the United StatesWang Li - Businesswoman from ChinaReceptionist - Hotel receptionist(Scene: A hotel lobby in Shanghai, China. John is waiting at the reception desk to check-in. Wang Li approaches him.) John: Good morning, I would like to check-in. My name is John Smith, and I have a reservation.John: Of course, here it is.(John hands over his passport to the receptionist.)Wang Li: Excuse me, Mr. Smith. I couldn't help but overhear that you have a reservation at this hotel. I'm also here for a business trip. My name is Wang Li. Nice to meet you.John: Hello, Ms. Wang. Nice to meet you too. Are you also checking-in at this hotel?Wang Li: Yes, I am. It's always more pleasant to stay at the same hotel as someone familiar, especially when traveling abroad.Receptionist: Mr. Smith, I have found your reservation. You have booked a deluxe room for two nights. We hope you will enjoy your stay with us. Here are your room key cards.John: Thank you. Can you also provide me with some information about the hotel facilities and any services available?John: That sounds great. Can I also arrange for a wake-up call tomorrow morning at 7 am?Receptionist: Absolutely, sir. We will make sure a wake-up call is set for 7 am tomorrow morning. Is there anything else I can assist you with?John: No, thank you. I appreciate your help.(Wang Li approaches John.)Wang Li: Mr. Smith, may I suggest having dinner together tonight? I know a great restaurant nearby. It's an opportunity for us to exchange ideas and get to know each other better.Wang Li: How about 7 pm? The restaurant is only a short walk from here. I can meet you in the lobby.John: Perfect. I'll see you at 7 pm.Wang Li: Great! It's settled then. I look forward to our dinner and discussing business opportunities.John: Likewise, Ms. Wang. Thank you for inviting me. I'llsee you later.(Wang Li and John exchange business cards.)(Scene: Later that evening, at a restaurant in Shanghai.)Wang Li: I hope you enjoyed your day, Mr. Smith. Shanghai is a vibrant city with many opportunities for business.John: I've heard that before. I believe shared meals can create a bond between business partners beyond the purely professional aspect.Wang Li: Absolutely, Mr. Smith. In China, we value personal connections and trust before engaging in business partnerships.John: I agree. Trust is crucial in business, and building relationships is a vital aspect of achieving that trust.Wang Li: I'm glad we share the same understanding, Mr. Smith.I believe our dinner tonight will contribute to a fruitful business collaboration.John: I couldn't agree more, Ms. Wang. I look forward to working together in the future.(The conversation continues as they enjoy their meal.)NOTE: This dialogue demonstrates a business Englishetiquette reception scene in a hotel setting. It highlights the importance of introductions, showing courtesy to one another,making reservations, asking for help or services, and building relationships through shared meals. The dialogue promotes cross-cultural understanding and showcases the significance of trust in business relationships.。
商务接待英语口语篇
R e c e p t i o n 1.In the airportA: Excuse me; are you Mr. Wilson from the International Trading Corporation?B: Yes.A: I’m Angela, marketing assistant of Honsun. It is a pleasure to meet you. And this is MrB: Pleased to meet you.C: Nice to meet you.A: Welcome to Guangzhou. We have been expecting you ever since we received your email informing us of your arrival.B: Thank you. We are very glad to come to meet you in Guangzhou. And we hope meeting in person will surelyincrease our mutual understanding and further business development between us.A: That’s also our wishes. Our car is waiting over there. Please come with me. We will take you to the Hotel inConghua.At the Hotel lobby, Mr. was discussing with Mr. about the arrangement for their visit.A: We’ve got a very full schedule, I’m afraid. Angela will show you our arrangement first.B: All right. I’m all ears.A: We have arranged a banquet in honor of your delegation at 7:30 p.m. Tonight. Mr. Zhi the CEO of our company, Mr. Zhang the COO and CFO of our company, and Mr. Luo the CTO of our company will be present.B: That’s very kind of you. I feel great honored. Tomorrow morinIn the carA: Did you have a nice trip?B: Yes, we are, except a little tired.A: We have booked you a room in the Hotel, in a quiet and beautiful place, and you can have a good rest tonight.B: Thank you very much. You are so considerate.A：partyB:A:What kind of Chinese food do you like?B:In the hotelS机场接客1. 2. How do I address you?3. May name is Erik . I’m from TS VALVE. I’m here to meet you.4. We have a car over there to take you to your hotel. Did you have a nice trip?5. Mr. Zhan Zheng asked me to come here in his place to pick you up.6. Do you need to get back your baggage?7. Is there anything you would like to do before we go to the hotel?相互介绍1. Let me introduce my self. My name is Erik, an Int’l salesman in the Marketing Department.2. Hello, I am Erik, an Int’l salesman of TS VALVE. It is a pleasure to meet you.4. Let me introduce you to Mr. Zhan Zheng, general manager of our company.6. If I’m not mistaken, you must be Miss Chen from France.7. Do you remember me? Erik from Marketing Department of TS VALVE.8. Is there anyone who has not been introduced yet?9. It is my pleasure to talk with you.10. Here is my business card. / May I give you my business card?11. May I have your business card? / Could you give me your business card?12. I am sorry. I can’t recall your name. / Could you tell me how to pronounce your name again?13. I’ am sorry. I h ave forgotten how to pronounce your name.小聊1. Is this your first time to China?2. Do you travel to China on business often?3. What kind of Chinese food do you like?4. What is the most interesting thing you have seen in China?5. What is surprising to your about China?6. The weather is really nice.7. What do you like to do in your spare time?8. What line of business are you in?9. What do you think about…? /What is your opinion?/What is your point of view?10. No wonder you’re so experienced.11. It was nice to talking with you. / I enjoyed talking with you.12. Good. That’s just what we want to hear.确认话意1. Could you say that again, please?2. Could you repeat that, please?3. Could you write that down?4. Could you speak a little more slowly, please?5. You mean…is that right?7. Excuse me for interrupting you.社交招待1. Would you like a glass of water? / can I get you a cup of Chinese red tea? / How about a Coke?2. Alright, let me make some. I’ll be right back.3. A cup of coffee would be great. Thanks.4. There are many places where we can eat. How about Cantonese food?5. I would like to invite you for lunch today.6. Oh, I can’t let you pay. It is my treat, you are my guest.7. May I propose that we break for coffee now?8. Excuse me. I’ll be right back9. Excuse me a moment.告别1. Wish you a very pleasant journey home. Have a good journey!2. Thank you very much for everything you have done for us during your stay in China.3. It is a pity you are leaving so soon.4. I’m looking forward to seeing you again.5. I’ll see you to the airport tomorrow morning.6. Don’t forget to look me up if you are ever in Taizhou. Have a nice journey!约会1. May I make an appointment? I‘d like to arrange a meeting to discuss our new order.2. Let’s fix the time and the place of our meeting.3. Can we make it a little later?4. Do you think you could make it Monday afternoon? That would suit me better.5. Would you please tell me when you are free?6. I’m afraid I have to cancel my appointment.7. It looks as if I won’t be able to keep the appointment we made.8. Will you change our appoint tomorrow at 10:00 to the day after tomorrow at the same time?9. Anytime except Monday would be all right.10. OK, I will be here, then.11. We'll leave some evenings free, that is, if it is all right with you.市场销售客户询问1. Could I have some information about your scope of business?2. Would you tell me the main items you export?3. May I have a look at your catalogue?4. We really need more specific information about your technology.5. Marketing on the Internet is becoming popular.6. We are just taking up this line. I’m afraid we can’t do much right now.回答询问7. This is a copy of catalog. It will give a good idea of the products we handle.8. Won’t you have a look at the catalogue and see what interest you?9. That is just under our line of business.10. What about having a look at sample first?11. We have a video which shows the construction and operation of our latest products.12. The product will find a ready market there.13. Our product is really competitive in the world market.14. Our products have been sold in a number of areas abroad. They are very popular with the users there.15. We are sure our products will go down well in your market, too.16. It’s our principle in business “to honor the contract and keep our promise”.17. Convenience-store chains are doing well.18. We can have anther tale if anything interests you.19. We are always improving our design and patterns to confirm to the world market20. Could you provide some technical data? We’d like to know more about your products.21. This product has many advantages compared to other competing products.22. There are certainly being problems in the sale work at the first stage. But suppose you order a small quantity for a trail.23. I wish you a success in your business transaction.24. You will surely find something interesting.25. Here you are. Which item do you think might find a ready market at your end?26. Our product is the best seller.27. This is our newly developed product. Would you like to see it?28. This is our latest model. It had a great success at the last exhibition in Paris.29. I’m sure there is some room for negotiation.30. Here are the most favorite products on display. Most of them are local and national prize products.31. The best feature of this product is that it is very light in weight.32. We have a wide selection of colors and designs.33. Have a look at this new product. It operates at touch of a button. It is very flexible.34. This product is patented35. The functioning of this software has been greatly improved.36. This design has got a real China flavor.37. The objective of my presentation is for you to see the product’s function.38. The product has just come out, so we don’t know the outcome yet.39. It has only been on the market for a few months, bust it is already very popular.广交会常用外语(二)品质1. We have a very strict quality controlling system which promises that goods we produced are always of the best quality.2. You have got the quality there as well as the style.3. How do you feel like the quality of our products?4. The high quality of the products will secure their leading status in the market place.5. You must be aware that our quality is far superior to others.6. We pride ourselves on quality. That is our best selling point.7. As long as the quality is good. It is all right if the price is a bit higher.8. They enjoy good reputation in the world.9. When we compare prices, we must first take into account the quality of the products.10. There is no quality problem. Quality is something we never neglect.11. You are right. It is good in material, fashionable in design, and superb in workmanship.12. We deliver all our orders within one month after receipt of the covering letters of credit.13. Do you have specific request for packing? Here are the samples of packing available now, you may have a look.14. I wonder if you have found that our specifications meet your requirements. I’m sure the prices we submitted arecompetitive. Sample Text价格客人询价1. Will you please let us have an idea of your price?2. Are the prices on the list firm offers?3. How about the price/ How much is this?我们报价4. This is our price list.5. We don’t give any commission [kə'miʃən]回扣、佣金in general.6. What do you think of the payment terms?7. Here are our FOB prices. All the prices in the lists are subject to our final confirmation.8. In general, our prices are given on a FOB basis.9. We offer you our best prices, at which we have done a lot business with other customers.10. Will you please tell us the specifications, quantity and packing you want, so that we can work out the offer ASAP?11. This is the pricelist, but it serves as a guide line only. Is there anything you are particularly interested in?客人还价12. Is it possible that you lower the price a bit?13. Do you think you can possibly cut down your prices by 10%?14. Can you bring your price down a bit? Say $20 per dozen.15. It’s too high; we have another offer for a similar one at much lower price.16. But don’t you think it’s a little high?17. Your price is too high for us to accept.18. It would be very difficult for us to push any sales it at this price.19. If you can go a little lower, I’d be able to give you an order on the spot.20. It is too much. Can you discount it?拒绝还价21. Our price is highly competitive./ this is the lowest possible price./Our price is very reasonable.22. Our price is competitive as compared with that in the international market.23. To tell you the truth, we have already quoted our lowest price.24. I can assure you that our price if the most favorable. A trial will convince you of my words.25. The price has been cut to the limit.26. I’m sorry. It is our rock-bottom price.27. My offer was based on reasonable profit, not on wild speculations.28. While we appreciate your cooperation, we regret to say that we can’t reduce our price any further.接受还价29. Can we each make some concession?30. In order to conclude business, we are prepared to cut down our price by 5%.31. If your order is big enough, we may reconsider our price.32. Buyer wish to buy cheap and sellers wish to sell dear. Everyone has an eye to his own benefit.33. The price of his commodity has recently been adjusted due to advance in cost.34. Considering our good relationship and future business, we give a 3% discount.订单客人询问最小单数量35. What’s minimum quantity of an order of your goods?询问订货数量36. How many do you intend to order?37. Would you give me an idea how much you wish to order from us?38. When can we expect your confirmation of the order?39. As our backlogs are increasing, please hasten the order.40. Thank you for your inquiry. Would you tell us what quantity you require so that we can work out the offer?41. We regret that the goods you inquire about are not available.客人回答订单数量42. The size of our order depends greatly on the prices.43. Well, if your order is large enough, we are ready to reduce our price by 2 percent.44. If you reduce your price by 5, we are going to order 1000sets.45. Considering the long-standing business relationship between us, we accept it.46. This is a trial order; please send us 100 sets only so that we may test the market. If successful, we will give you large orders in the future.47. We have decided to place an order for your electronic weighing scale.48. I’d like to order 600 sets.49. We can’t execute orders at your limits.感谢下单50. Generally speaking, we can supply form stock.51. I want to tell you how much I appreciate your order.52. Thank you for your order of 100 dozen of the shirts. We assure you of a punctual execution of your order.53. Thank you very much for your order.交货客人询问交货期54. What about our request for the early delivery of the goods?55. What is the earliest time when you can make delivery?56. How long does it usually take you to make delivery?57. When will you deliver the products to us?58. When will the goods reach our port?59. What about the method of delivery?60. Will it possible for you to ship the goods before early October?答复交货期61. I think we can meet your requirement.62. I ‘m sorry. We can’t advance the time of delivery.63. I’m very sorry for the delay in delivery and the inconvenience it must have caused you..64. We can assure you that the shipment will be made not later than the fist half of May.65. We will get the goods dispatched within the stipulated time.66. The earliest delivery we can make is at the end of September.客人要求提早交货67. You may know that time of delivery is a matter of great important.68. You know that time of delivery if very important to us. I hope you can give our request your special consideration.69. Let’s discuss the delivery date first. You offered to deliver the goods within six months after the contract signing.70. The interval is too long. Could we expect an earlier shipment within three months?稳住客人71. We shall effect shipment as soon as the goods are ready72. We will speed up the production in order to ship your order in time.73. If you desire earlier delivery, we can only make a partial shipment.74. But you’d better ship the goods entirely.75. We’ll try our best. The earliest delivery we can make is in May, but I can assure you that we’ll do our best to advance the shipment.76. I’m afraid not. As you know, our ma nufacturers are full and we have a lot of order to fill.77. I’ll find out with our home office. We’ll do our best to advance the time of delivery.78. Thank you very much for your cooperation.79. I believe that the products will reach you in time and in good order and hope they will give you complete satisfaction.参观工厂1. You’ll understand our products better if you visit the factory.2. I wonder if you could arrange a visit to the factory.3. Let’s me know when you are free. We will arrange the tour for you.4. I would be pleased to accompany you to the workshops.5. We will drive you to our plant, which is about thirty minutes from here.6. Can I have a brochure of your factory?7. Here is the product shop; shall we start with the assembly line?8. All products have to go through five checks during the manufacturing process.9. The production method ahs been improved by introducing advanced technologies.10. It is a pleasure to show our factory to our friends, what is your general impression?11. It is nice to meet you. Welcome to our factory.12. Shall we rest a while and have a cup of tea before going around?13. I would like to look over the manufacturing process. How many workshops are there in the factory?14. Some accessories are made by our associates specializing in these fields.15. It is very kind of you to say so. My associate and I would be interested in visiting your factory.16. We believe that the quality is the soul of an enterprise.17. Would it be possible for me to have a closer look at your samples?学会这几句广交会上轻松搞定老外Let me introduce you to Mr. Li, general manager of our company.It’s an honor to meet.Nice to meet you . I’ve heard a lot about you.How do I pronounce your name?How do I address you?It’s going to be the pride of our company.What line of business are you in?Keep in touch. Don’t mention it.Excuse me for interrupting you.I’m sorry to disturb you. Excuse me a moment. Excuse me. I’ll be right back.What about the price? What do you think of the payment terms?How do you feel like the quality of our products? What about having a look at sample first?What about placing a trial order?The quality of ours is as good as that of many other suppliers, while our prices are not high as theirs. By the way, which items are you interested in?You can rest assured.We are always improving our design and patterns to confirm to the world market.This new product is to the taste of European market.I think it will also find a good market in your market.Fine quality as well as low price will help push the sales of your products.While we appreciate your cooperation, we regret to say that we can’t reduce our price any further.Reliability is our strong point.We are satisfied with the quality of your samples, so the business depends entirely on your price.To a certain extent，our price depends on how large your order is.This product is now in great demand and we have on hand many enquiries from other countries.Thank you for your inquiry. Would you tell us what quantity you require so that we can work out the offer?Here are our FOB price. All the prices in the lists are subject to our final confirmation.In general, our prices are given on a FOB basis.Our p rices compare most favorably with quotations you can get from other manufacturers. You’ll see that from our price sheet. The prices are subject to our confirmation, naturally.We offer you our best prices, at which we have done a lot business with other customers. 我们Will you please tell us the specifications, quantity and packing you want, so that we can work out the offer ASAP.This is the pricelist, but it serves as a guide line only. Is there anything you are particularly interested in.Do you have specific request for packing? Here are the samples of packing available now, you may have a look.I wonder if you have found that our specifications meet your requirements. I’m sure the prices we submitted are competitive.Heavy enquiries witness the quality of our products.We regret that the goods you inquire about are not available.My offer was based on reasonable profit, not on wild speculations.Moreover, we’ve kept the price close to the costs of production.Could you tell me which kind of paym ent terms you’ll choose?Would you accept delivery spread over a period of time?广交会-英语角（大家一起学习交流）：展会谈判交流英语句型A: I'm sorry to say that the price you quote is too high. It would be very difficult for us to push any sales if we buy it at this price.B: well, if you take quality into consideration, you won't think our price is too high.A: Let's meet each other half way.- 很遗憾你们报的价格太高，如果按这种价格买进，我方实在难以推销。
商务接待英语口语_接待外宾常用英语口语
商务接待英语口语——轻松应对外宾，展现专业素养一、基本问候与介绍1. 问候It's a pleasure to meet you.（很高兴见到您。
）How was your trip/instrument/flight?（您的旅途/火车/航班怎么样？）2. 自我介绍My name is [Your Name], I'm the [Your Position] of [Company Name].（我是[您的名字]，我是[公司名称]的[您的职位]。
） Allow me to introduce myself, I'm [Your Name] from [Department Name].（请允许我自我介绍一下，我是[部门名称]的[您的名字]。
）二、接待外宾时的常用表达1. 询问需求Is there anything I can help you with?（有什么我能帮助您的吗？）Can I get you something to drink, such as coffee or tea?（需要我给您倒点喝的吗，比如咖啡或茶？）2. 引导参观This way, please.（请这边走。
）Let me show you around our office/factory/showroom.（让我带您参观一下我们的办公室/工厂/展厅。
）We're very proud of our [facility/technology/product].（我们非常自豪我们的[设施/技术/产品]。
）3. 商务洽谈Shall we begin our meeting now?（我们现在开始会议好吗？） I'd like to discuss the terms of our cooperation.（我想讨论一下我们合作的条款。
）We're looking forward to working with you.（我们期待与您合作。
商务英语对话接待顾客
商务英语对话接待顾客句式1：Sir, can I be of any assistance?先生，我能为您服务吗?应用对话：A: Sir, can I be of any assistance?先生，我能为您服务吗?B: OK. Thank you.好的。
谢谢。
A: What would you like?您想要买什么?B: Washing powder.洗衣粉。
句式2：Well, let me tell you why.嗯，让我来给您介绍一下吧。
应用对话：A: Do you like this one?你喜爱这一款吗?B: Is it good?这款好吗?A: Well, let me tell you why.嗯，让我来给您介绍一下吧。
B: Alright.好的。
其他表达法：初次见面就开门见山，滔滔不绝的做法已经落伍。
当你要说服顾客时，最好用：Well, let me tell you why.作为解释商品用途，优点的开场白。
Please take a look at this.请看一下这个。
As you can see...正如您所见2接到客户商务英语对话露西:Hi, you must be Mary?嗨.你一定是玛丽?玛丽:Yes. Its a pleasure to meet you. How was your flight? Shall we go? Ive got a car waiting outside to take us to your hotel.是的。
很高兴遇见你。
旅程如何?我们可以走了吗?外面已经有辆小车等着接我们回旅馆了。
露西:Thatd be great. The flight was ok. Thanks for taking the time to meet me here.太好了。
旅程还可以。
谢谢抽出时间来这里接我。
玛丽:No worries. Our company wants to make sure you have a pleasant trip.别担心。
商务英语接待口语
英语接待口语询问访客身份：May I have your name, please?请问您贵姓？What company are you from?您是哪个公司的？Could you tell me what company you are representing?能告诉我您代表什么公司吗？如果碰到了老朋友可以说：What brings you here?是什么风把你吹来了？询问是否预约，来访目的：Do you have an appointment?约好了吗？Would you give me your business card?请给我您的名片好吗？And can I ask what you wish to see him about?我能问一下您要见他有何事吗？让客人稍候片刻：I'll see if he is available.请让我看看上司是否方便。
Would you please have a seat and wait for a few moments.请您坐下稍等片刻。
给客人倒茶，礼貌待客：Would you like coffee or tea? How do you like your coffee?你要咖啡还是茶？要什么样的咖啡？(是否加奶或糖)带客人去见经理：Please have a seat, Mr. Jones and Mr. Smith will see you in few minutes.请坐，琼斯先生和史密斯先生几分钟后就到。
Mr. Chen is expecting you. I'll tell him that you're here.陈先生正在等你。
我去告诉他你已到。
Would you come this way, please?请随我这边来。
婉言拒绝客人来访：Mr. Chen is occupied at the moment and wants to know if your business is urgent.陈先生正忙着，请问您的事情很紧急吗？He may want to get in touch with you in the future. Would you leave your card?他想以后再和你联系。
英语商务接待对话
英语商务接待对话A: Good moring. What can I do for you?B: Good moring. I am Barlow(巴罗) from Shandong Qingdao China Haier headquarters. I would like to see Manager Wang.A: Do you have an appointment,?B: Yes , Our meeting is set for 3 o'clock this afteroom.A: But now is 3:30pm Mr. Barlow.B: Yes, I’m sorry for this. But you know I had got a heavy traffic jam.Beijing’s traffic is always so crowded. Can you please tell him I have come? I have some very important things need to deliberation with Manager Wang.A: Ok, Will you please have a seat, Mr. Barlow? I’ll call Manager Wang right now.B: It’s very kind of you.(The assistant is calling her superior Manager Wang and checking with she whether or not to meet Mr. Barlow )A: Hello, Manager Wang. A Mr. Barlow is here. He has an appointment at 3:00, but he is late for 30 miute would you like to see him now?C: Yes, let him come to my office. I am waiting for him.A: Ok.(Return to Mr. Barlow)A: Yes, Mr. Barlow, I just checked with our manager, Ms. Wang, she isexpecting you. You can take the elevator at the front to the 9th floor.After you go out of the elevator then turn right, Ms. Wang’s office is here.B: Thank you very much!。
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2 Give the notice 发通知 3 prepare the agenda 议程表 4 welcoming clients , prepare accommodation 5 prepare refreshments 点心• for the tea break
Enthusiastic, considerate, careful, courteous
•
Task 1
Make full use of Internet and Brainstorm (集体讨论） and complete the questions:
As a secretary, before the meeting, what will you prepare for the meeting?
商务英语会议接待 ReceivingAttendeesat
aMeeting
自己我介绍一下你自己
客户来访的目的可能是亲自过来洽淡业务； 也有可能是来了解出口企业的实力，为今 后合作增加信心；或是来监测产品质量或 了解市场行情等。一个外国客户如果能亲 自来到公司，今后合作的机会就会很大。 我们在接待外宾时，从细节上多下点功夫， 会给客人留下非常好的印象，为之后的合 作添加多一份成功的把握。
•
Please translate the following minutes 会议记录 into Chinese:
Minutes of Zhejiang Meizda Electric Appliance Co.Ltd, Host: Attendees: Leave: Minutes of the meeting : The general manager told about the development process and annual sales of the company, and put forward the strategic plan of the home appliance integration.
Regional agents reported sales of the Whole year and have put forward their own views about the strategic approach to market development and sales promotion of new products in their sectors in the future .
自己我介绍一下你自己
•
What after-meeting service can you supply as a secretary?
1. Take pictures 2.Entertaining Clients to Dinner 3 Showing Clients Around sights
自己我介绍一下你自己
Task 2
To make clients feel at ease, how will you decorate the meeting room? (wall color, table and chair setting, decoration items)
1. Tables and chairs to use light brown with long tables and round tables
2. What impression did you have about the receptionist?
(kind, pretty, tall, handsome, talkative, considerate, careful)
•
Group Discussiolity do you think is the most important to a receptionist?
1 Record the names of those who are present, and absent.
2 put minute book 记录簿and some paper copies of the agenda 议程表on the table
3 If it is a formal meeting ,it may be a good idea to use a sound recorder to record the speaking of the meeting
•
Return
自己我介绍一下你自己
Question and answer
1. Who received you when you entered the college?
(sisters and brothers of higher grade/head teacher/friends / relatives in that city）
4. take minute 做会议记•录
Task 4
What equipments are supposed to be provided during the meeting?
1.Microphones 麦克风and speakers 扬声器 2 projecting apparatus 投影仪 3. Computer 电脑 4 lecture podium 讲台
2 .Use dark curtains and artificial light
3. Placed in large green plants and small
pots 小花盆
•
Task 3
During the meeting, what should be done by a secretary?