面试商务英语试题
商务英语试题及答案大全

商务英语试题及答案大全一、选择题1. Which of the following is not a common business practice?A. Negotiating contractsB. Attending business meetingsC. Playing video gamesD. Networking with professionals答案:C2. What is the most important aspect of business communication?A. Using technical jargonB. Being concise and clearC. Using humor extensivelyD. Speaking loudly答案:B3. In international business, what is the primary purpose of cultural awareness?A. To make jokes about other culturesB. To avoid misunderstandings and conflictsC. To criticize other culturesD. To show off one's own culture答案:B二、填空题4. When writing a business proposal, it is crucial to include a(n) ________ section that outlines the benefits of your product or service.答案:benefits5. In a business setting, it is polite to address someone as________ if you do not know their name or title.答案:sir/madam6. When conducting market research, it is important to gather ________ data to make informed decisions.答案:reliable三、阅读理解题Read the following passage and answer the questions.In today's global market, businesses are constantly lookingfor ways to expand their reach and increase their customer base. One effective strategy is to enter into partnershipswith companies in other countries. This not only opens up new markets but also allows for the sharing of resources and expertise. However, such partnerships require carefulplanning and negotiation to ensure that both parties benefit equally.7. What is one advantage of partnering with a foreign company? 答案:Opens up new markets8. What is necessary for a successful international partnership?答案:Careful planning and negotiation9. What should be the goal of such partnerships?答案:Ensuring that both parties benefit equally四、写作题10. Write a short email to a potential business partner, introducing your company and expressing interest in exploring a partnership.[Your Name][Your Position][Your Company Name][Your Contact Information]Dear [Recipient's Name],I hope this email finds you well. My name is [Your Name] and I am the [Your Position] at [Your Company Name]. We have been following your company's work in [specific field/industry] and are impressed by your achievements.We believe that a partnership between our two companies could be mutually beneficial. Our company specializes in [briefly describe your company's expertise], and we think that our strengths could complement yours in [specific areas of potential collaboration].We would like to propose a meeting to discuss this further. Please let us know if you are interested and available for a call or video conference at your earliest convenience.Looking forward to the possibility of working together.Best regards,[Your Name]答案:(写作题无固定答案,以上为参考模板)请注意,以上内容为示例性质,实际的商务英语试题及答案可能会根据具体的教学大纲和考试要求有所不同。
商务英语口语对话之面试

商务英语口语对话之面试A Job InterviewWords for employers1.Do you know how to fill out the application forms?2.Take all your certificates and other relevant documents with you when you are asked for an interview.3.The Human Resources manager interview each job applicant in person and picks out his prospective employees according to their education, experience and potential.4.If the employer believes that you have the qualifications for the job,you will get it.5.Now we are short handed,so I hope you can start working as soon as possible.Wors for employees1.Miss Zhang works as a part-time editor in a publishing house.2.I am a green hand.3.I will try my best to fulfill my responsibilities.4.I saw a job advertisement outside the restaurant,so I came in to inquire if it is still available.Fashion ConversationConversation 1A:May I come in?B:Yes,please.A:How are you doing,sir?My name is Wu Dan.Ive come to your company for an interview as requested.B:Fine, thank you for coming.Please take a seat.I am Hans Blake,the general manager.A:Nice to meet you,Mr.Blake.B:Nice to meet you,too.Conversation 2A:Excuse me.May I see Mrs.White?B:Yes,I am.What can I do for you?A:Nice to meet you,Mrs.White.Im come here for an interview by appointment.B:Oh,I see,are you Mr.Li?A:Yes,I am.B:Nice to meet you.On my right,this is my colleague,Annie,and my left,Monica.Please sit down.conversation 3A:Nice to meet you here.How come you dropped into this company today?B:My boss sent me here to take some business documents back to his office.I didnt know you were working here.What asurprise.How long have you been doing this?A:Two years or so.B:That is great.Do you have to work the night shift? A:No,in most cases I dont have to unless there is something urgent to deal with.I work five days a week.B:Do you enjoy work here?A:It is hard to say.But Ive to start by working as a trainee before I really become an experienced marketing assistant.Sometimes,I am really under great pressure when it gets busy.B:Take it easy.Im sure you will gain enough experience while working as a marketing assistant.I hope you havent been given much trouble in the job.A:Luckily not.The cilent I meet are generally very friendly and have a good boss.B:Glad to hear that.Conversation 4A:Excuse me.May I see the manager of your store?B:I am the manager.Can I help you?A:Oh,great,I saw a job ad outside your store.I am interested in the job advertised.I am coming to see if there is any opportunity available for me.B:All right.Take a seat,please.Would you like to be a shop assistant or a cashier?A:I can do the work of ashop assistant and I worked part time in a small department store during my summer vocation last year.B:So now do you want a full-time job or part-time job? A:At present,both are OK for me.What do you need most,then?B:Now we really need some part-time workers.You see,our full-time staff knocks off at 5:00 pm,but now we hope to extend the hours to 8:00pm.We need some part-time shop assistants to work 3 hours a day from 5:00pm to 8:00pm.But I am not sure if you are qualified for the job.Since most of our customers are for engners,competence of good comunication in English is necessary here.A:I think I can.I have been learning English for almost 5 years and especially I am fluent at speaking English.Also,I have made some foreigners friends during the experience of learning English.B:That is fine.I think you have the qualifications needed for the job,so I will let you have the job.Does the work schedule suit you?A:It quite suits me.I am free in the evening these days,I will have no difficulty starting at 5:00pm.B:Good.There is only thing to be settled.Ten RMB an houris the maximum we can pay you.Is the rate of pay acceptable to you?A:It seems reasonable.By the way,I can get my earning rasied with a excellent performance,cant I?B:Sure.You will get more if you can invite more customers with your good service.A:I see.I will try my best to do the job well.B:That is good of you to say so.When can you start working? A:How about next monday?B:Ok.Lets make is next Monday. I n the end,you need to fill out the application form.A:Thank you for your kindness,maam.See you next Monday. Conversation 5A:May I see the manager of your company?B:I am.What can I do for you?A:Form your companys advertisement in the TWENTY-FIRST CENTURY,I learn that you are a foreign trade company of good service.I am interested in it.Here is my resume,maam.B:Very good,you majored in International Trade?A:Yes,I will graduate from the Peoples University of China this July majoring in International Trade.Besides,at school,I am a top student.Mireover,both my spoken and written English are pretty good.B:Well,for this position,we prefer experienced employees,Those who have just graduated from university,they are supposed to start by working as an intern for at least half a year.A:I think I m qualified for the job if I can be given the chance.While at school,I once worked as part-time translator in a company and salesperson with a textile company for two years.And I dont mind being paid less from the start;I just want to enrich my experience and competence.B:Good.That is the kind of man we are looking for.By the way,do you like traveling?Our sales representatives need to travel a lot.A:Yes,I do.I like traveling very much.B:Are you willing to work for extra hours?A:Of course,Ill try my best.When can I start working? B:What about next Monday?A:Great.Lets start next week.Thank you,maam.B:Well,see you next monday.Conversation 6A:After graduation,I have been working at the Personnel Department of DDD company.B:As a telecommuncation apparatus company DDD company is very diffierent from our trade company.A:I am good with people and have excellent communication skills.B:Do you think it is a rewarding job?A:Very much so.Conversation 7A:Did you working in a similar position before?B:Yes.I have been with ABC Insurance Company for four years,and before that,I worked with the Pacific surveyor company as claim officer.A:Could you tell me the usual procedures to handle such a case?B:Yes,on the shippers side,when the cargos arrives,all relevant documents will be forwarded to the consignee.Among other things,this party has to check carefully the content of the packing list and weight list.When cargos are found to be damaged of short landed,this party has to call for a joint survey by representatives of the shipping company and theinsurance agent.Based on the survey peport,they will lodge a clam for compensation.A:If you act as our representative what would you do to safeguard our interest?B:I think,first of all,I would ask the consignee to produce survey report on loading,if they cant produce that I would suggest them to refer the case to their shipper. Meanwhile,bad weather vcould be agood excuse to refuse the responsibility.A:Are you able to operate the telex?B:Yes,I used to dispatch telex to shippers and the consignee to inform them of changes of our schedule and other information.A:Now can you tell me if you have a good command of both written and spoken English?B:When I was college,I passed Band Six of College English Test.All the foreign business men Ive dealt with say my English is quite good.A:If you are selected for thie position,you must prepare to travel overseas frequently.B:No problem,I love it.Thank you for granting me the interview.Conversation 8A:Crest Trade House.Can I help you?B:Please get me through to Personnel Department.C:Personnel Department,Mr.Zhang speaking,what can I do for you?B:Im asking about your advertisement for a cashier in todays newspaper.Is it still vacant?C:Oh,I see.May I have your name,please?B:Tis is Zhao Zhiwei speaking.C:Would you like to come here for an interview?Ill make an appointment for an interview for you.B:I certainly would.C:Can you come tomorrow morning?B:Thatll be fine.C:Well look forward to seeing you then.B:See you then.Conversation 9A:What typer of peopke do you work with most effectively? B:I tend to work well with people who are confodent abnd straightforward.Its more difficult for me to be around timid people,because I move quickly and I am decisive.A:What things impress you in your colleagues?B:I admire and work best with people who are of good character and integrity.I also think confidence and enthusiasm is positive in any business environment.A:What are some of the things your supervisor didi that you disliked?B:The only thing I really dont like is to get feedback in front of others.I want to hear good and bad feedback in private,so that I have time to think and react to the issue without other distractions.I believe thats the fair way to improve learning or to change future behavior.A:How do you orgnize and plan for major projects?B:I love to brainstorm a best,worst,and most likely scenario.Then,I set a timetable thats realistic.What I usually find is that some combination of my schedule easliy as these things unfold because Ive already visualized what could happen and how Id react.A:Describe an exoerience when you had to work under great pressure.B:I had to complete an end of quarter report once while I was on the road for two consecutive weeks.The amount of telephoning back and forth was incredible,because I couldt bring my office files with me.Luckily I had a great secretaryand a logical filling system,so we located everything we needed. A:How do you manage your time in a typical day?B:Ive always given priority to work with estabished cilents,because they offer a better risk/return value.The last thing I do is general correspondence,especially internal coorespondence,which I take care of at the end of the day or week.A:Describe a time when you acted on someones suggestion. B:I changed my open office hours because several of my employees found it difficult to visit me except in the early mornings.Conversation 10A:How are you,Mr Wilson?I am Tina.B:Glad to meet you,Mrs.Tina.A:Please have a seat.I know our employment of focer has already given you the information about your employee contract,but Id like to go over the main details again before signing.First,youll be getting a momthly salary.First,youll be getting a monthly salary,with one month paid vacation after one year of service.B:Thats what I undestand.A:Youll be covered by our medical plan while onduty.Since youll be middle-management,youre expected to be available up to 1.5 hours past normal working hours.Any approved time over that will be paid at time and a half,which you can take as salary or time off.B:Exactly my understanding.A:A reasonable number of sick days will be covered by the company.Any extended illness will be convered by insurance.Have you read the other terms of the contract?B:Yes,I have.A:Do you have any other questions?B:Just one.I noticed an item about flex-time.Is that a possibility for me?A:Yes,it is,but youll have to discuss the details with your manager.B:Thats acceptable.A:Good.Now,if youll just sign here,you can start work in 3 days.Rattling OffCreditors have better memories than debtors.Benjamin FranklinMan errs as long as he strives.GoetheIf you get into difficulties,it is not the fault of your parents;you should not be the responsibility onto others,and to learn to learn from it.Bill Gates。
英语试讲材料(商务英语面试题)

英语试讲材料(商务英语面试题)As a candidate for a business English teaching position, preparing a sample teaching material is crucial for impressing the interviewers. The following is a sample English lesson catering to the needs of the business world.Topic: Writing a professional emailLevel: IntermediateObjectives:- To introduce the basic structure and format of a professional email.- To provide useful business English vocabulary and expressions used in writing emails.- To enhance the learners' writing skills in business email communication.Time: 60 minutesMaterials:- Whiteboard and markers- Handout with sample phrases and sentences commonly used in professional emails- A sample email with a few mistakes for correction exerciseProcedure:Step 1 – Warmer (10 mins)- Greet the learners and introduce the lesson topic.- Conduct a class discussion on the importance of email writing skills in the business world.- Discuss the types of emails commonly used in a work setting, including formal and informal emails.Step 2 – Presentation (20 mins)- Introduce the basic structure and format of a professional email, including the salutation, subject line, body and closing.- Provide the learners with a handout of sample phrases and sentences commonly used in professional emails.- Explain proper email etiquette and strategies for organizing the content of an email.Step 3 – Practice (20 mins)- Provide a sample email with a few mistakes for correction exercise.- Divide the learners into pairs and instruct them to identify and correct the mistakes in the email.- Monitor the learners' work and provide feedback.Step 4 – Production (10 mins)- Instruct the learners to write a professional email using the content and strategies covered in the lesson.- Monitor the learners' work and provide feedback on their language use and organization of content.Step 5 – Review (10 mins)- Consolidate the learners' understanding of the lesson by asking follow-up questions and clarifying any confusion.- Provide the learners with a summary of the lesson content and encourage them to continue practicing writing professional emails in their future work.Conclusion:This lesson aims to provide learners with practical skills in writing professional emails, equip them with appropriate vocabulary and expressions, and enhance their overall writing skills. Through this lesson, learners can improve their communication skills in the business world and become more confident and effective in their email writing.。
面试商务英语试题

面试商务英语试题1.尊敬的买家,感谢你的联系,很抱歉的告诉你,eBay只支持通过paypal 支付的付款方式,因为eBay的要求是发货地址必须与paypal 注册地址相同。
它不仅方便,快捷,也是国际通用的支付方式,如果你不想注册一个Paypal账户,你可以尝试使用电子支票,但是我们在接收时可能会延迟15天左右,若给您带来了不便还请多多包涵和谅解!2.尊敬的买家,你好,请不要担心,当你完成订单支付之后,我们的系统已经给你留下好评了,如果你有任何问题,请随时联系我们,谢谢!3.Dear-friend,we are sorry to trouble you,today we are informed that you r item has been detained by customs,and now the item is just out of stock,the factory told us that they will have it in 2 months,so sorry for the trouble to you,what can we do for you now?what about we refund you now?then when we have it we will let you know,you can re-order it,what’s your mind?hope you can understand,anything pls contact us,have a nice day!4,尊敬的买家,对我们给你造成的麻烦,我们感到很抱歉,众所周知,每个国家的尺寸标准都是有差异的,希望你能理解,我们不建议你退回货物,因为它会花费你更多的时间和金钱,如果你能接受它,我们给你30%的折扣,你觉得怎么样?如果你有任何问题,请在第一时间联系我们,我们会尽我们最大的努力来解决问题,使你满意,谢谢。
英语招聘面试试题及答案

英语招聘面试试题及答案一、选择题1. What is the best way to greet someone in a formal business setting?A. Hi, how are you?B. Hello, nice to meet you.C. Hey, what's up?D. Good morning, I'm [Your Name].答案:D2. Which of the following is the correct way to address aletter to a company you are applying to?A. Dear Sir or Madam,B. To Whom It May Concern,C. Dear Hiring Manager,D. All of the above.答案:D二、填空题1. When you are asked about your weaknesses in an interview,it's best to mention a weakness that you are currentlyworking on improving, and then discuss how you are _______ it. 答案:working on improving2. If you are asked to describe a challenging situationyou've faced, you should provide an example that demonstrates your _______ to overcome obstacles.答案:ability三、简答题1. Describe a situation where you had to work with adifficult team member. How did you handle it?答案:In a previous project, I had a team member who was consistently late with their tasks. I approached them privately to understand their challenges and offered to help with time management strategies. We also reallocated some tasks to better suit their strengths. This approach improved their punctuality and overall team productivity.2. What are your long-term career goals, and how does this position align with those goals?答案:My long-term career goal is to become a project manager in the tech industry. This position as a software engineer will provide me with the technical skills and industry experience necessary to eventually take on a leadership role in project management.四、论述题1. Discuss the importance of effective communication in a multicultural work environment.答案:Effective communication is crucial in a multicultural work environment as it fosters understanding, collaboration,and respect among team members from diverse backgrounds. It helps in avoiding misunderstandings and promotes inclusivity. Clear communication also ensures that everyone is on the same page regarding project goals and expectations, leading to better team performance.五、翻译题1. 请将以下句子翻译成英文:- 我们的团队致力于提供创新的解决方案,以满足客户的需求。
商务英语面试

商务英语面试情景对话1、Why are you interested in working for our company?为什么有兴趣在我们公司工作,Because your operations are global, so I feel I can gain the most from working in this kind of environment.因为你们公司的运作是全球化的,我觉得可以在这样一个环境中工作会有最大的收获。
And I'm very interested in your company's training program.对你们公司的培训计划很感兴趣。
2、What are your great strengths?你有什么优点,I'm a fast-learner.我学东西很快。
And I can work under pressure and get along with my colleagues.我能在压力下工作,并能与同事和谐相处。
3、In what specific ways will our company benefit form hiring you?我公司雇用你有什么好处?I have enough knowledge to market the products of your company.我有足够的知识推广贵公司的产品。
So I'm very familiar with this market and have many customers. I think your company will benefit from it.我对这个市场非常熟悉并有许多客户,我认为贵公司能从中获益。
4、What are your salary expectations?你对薪水有什么要求,Shall we discuss my responsibilities with your company first? I think salary is closely related to the responsibilities of the job.我们能不能谈一谈我在贵公司需要承担的责任,我觉得工资应该与工作的责任紧密相关的。
BEC商务英语初级考试历年真题及答案6套

BEC商务英语初级考试历年真题1 The Scientific Approach to RecruitmentWhen it (0) to selecting candidates through interview, more often than not the decision is made within the first five minutes of a meeting.??Yet employers like to (21) themselves that they are being exceptionally thorough in their selection processes. In today’s competitive market place, the (22) of staff in many organizations is fundamental to the company’s success and, as a result , recruiters use all means at their disposal to (23) the best in the field.One method in particular that has (24) in popularity is testing , either psychometric testing, which attempts to define psychological characteristics , or ability£aptitude testing (25) an organization with an extra way of establishing a candidate’s suitability for a role. It (26) companies to add value by identifying key elements of a position and then testing candidates to ascertain their ability against those identified elements.The employment of psychometric or ability testing as one (27) of the recruitment process may have some merit, but in reality there is no real (28), scientific or otherwise, of the potential future performance of any individual. The answer to this problem is experience in interview techniques and strong definition of the elements of each position to be (29) as the whole recruitment process is based on few real certainties, the instinctive decisions that many employers make, based on a CT and the first five minutes of a meeting, are probably no less valid than any other tool employed in the (30) of recruitment.21.A suggest B convince C advise D believe22.A worth B credit C quality D distinction23.A secure B relies C attain D achieve24.A lifted B enlarged C expanded D risen25.A provides B offers C contributes D gives26.A lets B enables C agrees D admits27. A portion B member C share D component28. A extent B size C amount D measure29.A occupied B met C filled D appointed30 A business B topic C point D affair《The scientific approach to recruitment》,招人的科学方法。
商务英语试卷及参考答案

商务英语试卷及参考答案商务英语试卷一、选择题1、In business negotiations, which of the following is the most effective opening gambit? A. Aggressive posturing B. Passive concession C. Tactical maneuvering D. Bold assertion2、Which of the following is NOT an example of business etiquette?A. Dressing professionallyB. Handling emails appropriatelyC. Maintaining a positive attitude during meetingsD. Cursing in front of clients3、Which of the following best defines the concept of "soft skills" in business? A. Technical abilities related to a specific job B. Abilities to handle interpersonal relationships effectively C. Abilities to perform complex analytical tasks D. Abilities to manage and lead teams4、In a meeting, a colleague starts a tirade about a supplier who has disappointed them. The best way to handle this situation is to: A. Interrupt and redirect the conversation B. Agree with the colleague and pile on the criticism C. Listen patiently andevaluate the supplier's performance yourself D. Remain silent and avoid getting involved5、Which of the following best represents the concept of "win-win" in business? A. A situation where one party benefits more than the other B. A situation where both parties benefit equally C. A situation where neither party benefits D. A situation where both parties benefit as a result of conflict二、简答题6、Please explain the concept of "bartering" and provide a real-life example.61、How can businesses use social media effectively to promote their products or services?611、Describe a challenging business situation you have faced and how you overcame it.6111、What are the primary goals of a business letter? Provide an example of a well-written business letter.61111、What are some common mistakes made in business emails and how can they be avoided?参考答案一、选择题1、正确答案是C. Tactical maneuvering。
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1.尊敬的买家,感谢你的联系,很抱歉的告诉你,eBay只支持通过的付款方式,因为eBay的要求是发货地址必须与注册地址相同。
它不仅方便,快捷,也是国际通用的支付方式,如果你不想注册一个Paypal账户,你可以尝试使用电子支票,但是我们在接收时可能会延迟15天左右,若给您带来了不便还请多多包涵和谅解!2.尊敬的买家,你好,请不要担心,当你完成订单支付之后,我们的系统已经给你留下好评了,如果你有任何问题,请随时联系我们,谢谢!3.Dear-friend,we are sorry to trouble you,today we are informed that you r item has been detained by customs,and now the item is just out of stock,the factory told us that they will have it in 2 months,so sorry for the trouble to you,what can we do for you now?what about we refund you now?then when we have it we will let you know,you can re-order it,what’s your mind?hope you can understand,anything pls contact us,have a nice day!4,尊敬的买家,对我们给你造成的麻烦,我们感到很抱歉,众所周知,每个国家的尺寸标准都是有差异的,希望你能理解,我们不建议你退回货物,因为它会花费你更多的时间和金钱,如果你能接受它,我们给你30%的折扣,你觉得怎么样?如果你有任何问题,请在第一时间联系我们,我们会尽我们最大的努力来解决问题,使你满意,谢谢。
5.Dear friend,thanks for your contacting and interesting,but sorry to tell you that we do not ship it to Qatar,as the trade barriers and otherreasons,hope you can understand,if you have any other question please contact us,we will try our best to serve you,have a good time!6.亲爱的买家,很抱歉的告诉你这个颜色的产品已经下架了,但是我们还有其他几种颜色与款式,你要把它换成另一种颜色呢?还是更想要我们退款给你?请尽快联系我们,谢谢。
7.尊敬的买家,很抱歉打扰你,因为你订购的物品中包含有液体电池,不能使用E邮宝运输,该物品已经被海关扣押并退还给我们了,对此情况,我们感到很抱歉,不知道你是想要退款还是我们使用其他方式给你邮寄呢?请尽快联系我们,再次感到抱歉,谢谢!8.Dear-friend,so sorry to bother you,but we have to apologize that for the heavy delivery load,we were informed by the delivery company that the it em you ordered may possibly be lost on the way and now we would like t o refund you to make up your loss,and if you get it later,you can keep it a s a gift,what is your mind?so sorry for the trouble and plsdo forgive us for we cannot control shipping,wait for your reply and than k you for your understanding.9.Dear friend,really thanks for your assistance,and we have sent a request to revision the feedback to you,hope you can change it in 10days,as it will fail over 10 days.and if you have anything pls contact us,sorry to disturb you,thanks again,have a nice time!10.尊敬的买家,感谢你的咨询,但是很抱歉的告诉你,我们不能合并运费,因为运费是根据重量而不是数量来计算的,但是如果你一次性从我们的店铺中购买大量商品,我们可以在商品的价格上给你一个最大的折扣,希望你能理解,有任何需要请随时联系我们,谢谢!1.Dear friend,thanks for your contacting,sorry to tell you thateBay can just support the payment by Paypal for the address we sent item s to must be the same as the address you registered on eBay,It is not only convenient, but also internationally accepted methods of payment.If you do not want to register a Paypal account,you can try to use electronic check,but we may be delayed about 15 days upon receiving,if the inconvenience to you also please bear with us and understanding!2.Hello,dear friend,please do not worry,our system will leave the positive feedback automatically to you after you pay for the order,if you have anything else ,please fell free to contact us,thank you.3.尊敬的买家,很抱歉的告诉你,今天我们得到海关的通知,你的物品已经被扣押了,工厂也要在两个月后才能有货,很抱歉给你造成的麻烦,有什么我们能为你做的吗?我们先给你退款怎么样?等我们有货的时候再通知你,你可以重新订购,你觉得怎么样?希望你能理解。
任何事情都可以联系我们,祝你拥有愉快的一天!4.Dear buyer,sorry for the trouble to you,as we all known,the size standard of each country is different,hope you can understand.We do notrecommend that you return the item back to us ,as it will cost much time and money.If you can receive it ,what about we give you 30%refund?if you have any question,please contact us first,we will try our best to solve the problem to let you satisfaction,thank you.5.尊敬的买家,感谢你的咨询和兴趣,但是因为贸易壁垒和一些其他原因,很抱歉的告诉你我们不运输货物到卡塔尔,希望你能理解。
如果你有任何其他问题,请联系我们,我们会尽最大的努力为你服务,祝你生活愉快!6.Dear buyer,sorry to tell you that the item in this color has been removed,but we have other colors and styles,do you want to change it to another color?or do you want us to refund to you more?please contact us as soon as possible.Thank you!7.Dear buyer,sorry for the trouble,for the item you ordered is with liquid or electric elements,it cannot be shipped by USPS and won’t pass the customs,so it has been detained and returned to us,so sorry for the condition,do you want a refund ?or we use other ways to ship the item to you?please contact us soon,sorry again,thank you !8.亲爱的朋友,很抱歉打扰你,但我们必须道歉,因为货物超载,快递公司告知我们你订的物品可能会丢失在路上,现在我们愿意退钱给你来弥补你的损失,如果你在之后收到货物,你可以把它作为礼物,你觉得怎么样?很抱歉给你造成的麻烦,请原谅我们不能控制运输,等待你的回复,谢谢你的理解。
9.尊敬的买家,真的很感谢你的帮助,我们已经把修改评价的请求发送给你了,希望你能十天之内修改,因为它在十天之后会失效,如果你有任何事情,请随时联系我们,很抱歉打扰你,谢谢,祝你生活愉快!10.Dear buyer,thanks for your inquire,but sorry to tell you,we cannot combine the the freight,because the freight is calculated according to the weight, not quantity, but if you one-time buy lots of goods from our shop, we can give you on the prices of the goods one of the biggest discount, hope you can understand, if you have anything ,please feel free to contact us, thank you!1.Dear friend,thanks for your contacting,but I have to say sorry that eBay can only support for Paypal for the reasonthe address we sent items to must be the same as the address you registere d on eBay. It is not only convenient, but also an internationally accepted method of payment. If you do not want to register a Paypal account,you can try to use electronic check to pay, but we may delay about 15 days upon receiving. For the inconvenience to you please forgive us and understanding!2.Hello,dear friend, please do not worry, after you pay for the order our system will leave the positive feedback to you automatically ,if you have anything else ,please feel free to contact us,thank you.3.尊敬的买家,很抱歉的告诉你,今天我们得到海关的通知,你的物品已经被扣押了,工厂也要在两个月后才能有货,很抱歉给你造成的麻烦,有什么我们能为你做的吗?我们先给你退款怎么样?等我们有货的时候再通知你,你可以重新订购,你觉得怎么样?希望你能理解。