第八章管理学Introcution_to_Business_商学导论PPT_IB08

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第八章管理学Introcution_to_Business_商学导论PPT_IB08

第八章管理学Introcution_to_Business_商学导论PPT_IB08

IB-CHAPTER8

17
Conflicts of Interest within the Board

eBay’s corporate governance guidelines include the following:

“The Board should be composed of directors who are chosen based on integrity, judgment, and experience. The directors should have high-level managerial experience to deal with complex problems. They should represent the best interests of the shareholders”

IB-CHAPTER8 7
Narrow & Wide Span of Control
IB-CHAPTER8
Exhibit 8.3
8
Line versus Staff Positions
Line positions: job positions established to make decisions that achieve specific business goals • Staff Positions: job positions established to support the efforts of line positions • Line organization: an organizational structure that contains only line positions.

Introcution-to-Business-商学导论PPT-IB02

Introcution-to-Business-商学导论PPT-IB02


Sarbanes-Oxley Act: the Public Accounting Reform and Investor Protection Act, 2002
Violations of Responsibility
Cases of misleading stockholders: provide misleading financial information that exaggerates financial condition
– Oracle Corp. – Enron (Ken Lay and Jeff Skillings) – WorldCom (63 year old CEO Ebber’s sentenced to 25 years – Global Crossing (Inflated earnings, bankruptcy) – ImClone (Sam and Martha) – Tyco (Dennis)
Employee 1980
1990
2000
Responsibility to Creditors
Provide accurate information • Make payment • Inform creditors if having difficulty in meeting obligations • If firm does not pay creditors what it owes them, it may have to file for bankruptcy. Cases of misleading stockholders
Beliefs
Race
Ways to Ensure Responsibility to Employees

管理学chapter8

管理学chapter8

云南财贸学院
5-26
1、激励的原理
激励:指影响人们的内在需求或动机,从而加强、引 导和维持行为的活动或过程。激励的对象主要是人。
未被满 足的需求
心理激奋
动机
进取态度 防范态度
达到目的 遭到挫折
2019/11/2 7
云南财贸学院
寻找解决办法和 行为
行动
5-27
激励:通过高水平的努力实现组织目标的意 愿,而这种努力以能够满足个体的某些需要 为条件。(罗宾斯)
尽力发挥 自己的才 能,作出 力所能及 的最大成 就
衣、食、 安全、养老
住、行
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云南财贸学院
5-32
只有当最低层次的需要得到满足的时候, 才谈得上象自我尊重这样的高层次的需要。
一旦某种需要得到了满足,这种需要就不 会成为一种激励的因素。需要层次中未满 足的需要是最主要的激励因素,低层次的 需要满足时,需要层次中下一个更高层次 需要将对行为有激励作用。
——定规维度(initiation of structure)
• 以人员为中心的领导方式
——关怀维度(consideration)
• 领导者分四种类型
• 高关怀——高定规;高关怀——低定规;低关 怀——高定规;低关怀——低定规
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5-14
• 领导行为四分图

低定规
高定规
1、领导的概念与特征 2、领导的作用 3、领导者的类型 4、领导方式及其理论
(1)领导方式行为论 (2)领导方式情景论
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云南财贸学院
5-4
1、领导的概念与特征

Introcution-to-Business-商学导论PPT-IB06

Introcution-to-Business-商学导论PPT-IB06

Internet makes the process easier • Some useful websites: p167

2017/12/28
IB-CHAPTER6
4
Resources Available to Assist Entrepreneur



SBA: The Small Business Administration web site provides many resources related to creating a small business Yahoo !: Yahoo ! Small Business Site – a good place to find links for more information American Express: American Express Small Business Site /smallbusin ess provides much information and links that can help during start up.
2017/12/28 IB-CHAPTER6 18
Key Advantages

Produce products efficiently
– efficient management of HR – efficient management of production process

Produce Higher-Quality Products
2017/12/28
IB-CHAPTER6
5
Entrepreneurship
- Profit Potential

Introcution-to-Business-商学导论PPT-IB13

Introcution-to-Business-商学导论PPT-IB13
channel integration.
IB-CHAPTER12
2
Key Terms
• direct channel 直接(销售)渠道 • exclusive distrubtion 独家经销 • full-service retail store 全方位服务的零售商店 • independent retail store 独立/自营零售商店 • intensive distribution 集约性经销,密集分销 • market coverage 市场覆盖密度,市场覆盖面 • marketing intermediaries 经销中间人 • merchants 批发商 • one-level channel 一级(销售)渠道 • selective distribution 选择性经销
Information
Promotion
Credit
IB-CHAPTER12
Displays
15
Vertical Integration
• Two or more levels of distribution are managed by a single firm.
• This strategy can be used by retailers or manufacturers.
Part V: Marketing
13
Distributing Products
Learning Objectives
1. Explain advantages and disadvantages of direct distribution channel.
2. Identify factors that could determine optimal channel of distribution.

Introcution to Business 商学导论PPT IB09

Introcution to Business 商学导论PPT IB09
9
PartPart III Management III: Management
9 Improving Productivity & Quality
Introduction to Business 3e Introduction to Business
Jeff Madura
Jeff Madura
Learning Goals
9–8
Resources Used for Production
One
Human Resources (type, number and skill level of employees) Materials are transformed by human resources into a final product. Other Resources (building, machinery, equipment, technology, etc.)
9–5
Key Terms
production schedule生产计划 program evaluation and review technique (PERT)规划评估与复核法 quality control质量控制 quality control circle质量控制圈 ,品管圈 reengineering再造 restructuring重组 ,改造 routing路线 ,途径 sampling取样 ,抽样 scheduling进度安排
9–18
Outsourcing
Reasons for outsourcing
Cost Savings Focus on Core Business Cost Restructuring. Outsourcing offers a move

《管理学》--周三多教学课件第八章

《管理学》--周三多教学课件第八章

管理跨度
集权与分权
• 职权 : 管理职业位所固有的发布命令和希 望命令得到执行的这样一种权力 • 直线职权: 给予一位管理者指挥其下属工 直线职权: 作的权力 • 指挥链: 从组织的高层到基层的权力流 指挥链: • 参谋职权: 支持 辅助和建议直线主管的 参谋职权: 支持,辅助和建议直线主管的 职权 • 权力:影响决策的能力 权力:
权力的来源基础
• • • • 强制权力:一种依赖于惧怕的力量 强制权力:一种依赖于惧怕的力量. 奖赏权力:带来正确,有利结果的权力 有利结果的权力. 奖赏权力:带来正确 有利结果的权力 合法权力:与职权同一概念. 合法权力:与职权同一概念 专家权力:来自特殊技能,知识 知识,专长的一种 专家权力:来自特殊技能 知识 专长的一种 影响力 • 感召权力:对所拥有人独特智谋或个人特 感召权力: 质的一种确认
集权与分权
常见的组织设计
• 职能型结构 定义:相似或相关职业的专家们组合起来的 定义: 组织设计模式 • • 特点:通过让具有共同技能的人在一起工作, 特点:通过让具有共同技能的人在一起工作,取得了 专业化和规模经济的优势 缺点: 缺点: (1)会为追求职能目标而看不到全局最佳利 每一职能领域相互隔离, (2)每一职能领域相互隔离,没有一项职能对结果负 (3)不能提供机会培训未来的高层经理 适用条件:单一产品或服务的组织. 适用条件:单一产品或服务的组织.
组织设计经典原则( 组织设计经典原则(Cont’d) )
②统一指挥,下级应当对一位且只对一位上 统一指挥 下级应当对一位且只对一位上 级直接负责 ③职权与职责 ④ 管理跨度 ⑤ 部门化
组织设计的影响因素
• ①战略与结构 • “战略决定结构”的观点认为:结构必须服 战略决定结构”的观点认为 结构必须服 战略决定结构 从战略,随着战略从单一产品向纵向一体化 随着战略从单一产品向纵向一体化, 从战略 随着战略从单一产品向纵向一体化 再向多样化经营的转变,结构必须从有机式 再向多样化经营的转变 结构必须从有机式 变为机械式. 1)复杂性 指组织的分化的程度 )复杂性─指组织的分化的程度 • (2)正规化─指组织依靠规则和程序引导 )正规化 指组织依靠规则和程序引导 员工行为的程度 • (3)集权化 指组织决策制定权力的分布 )集权化─指组织决策制定权力的分布 • (4)分权化 决策制定权力授予下层人员 )分权化─决策制定权力授予下层人员

管理学PPTchapter08(1)

管理学PPTchapter08(1)
(1)锥型式组织结构:优点、缺点 (2)扁平式组织结构:优点、缺点
管理学PPTchapter08(1)
二、集权与分权 (一)权力的性质与特征
《社会和经济组织理论》:“权力是一种社会关系中的某一行
动者能处在某个尽管有反抗也要贯彻他自己的意志的地位上的概 率”。
《社会生活中的交换和权力》:“权力是个人或群体将其意志
管理学PPTchapter08(1)
(二)战略对企业组织设计的影响
– 结构服从战略 – 经营战略:
• 单一经营战略(一般采用集权职能结构)
与多种经营战略(一般采用分权职能结构)
• 保守型战略、风险型战略与分析型战略
结构特征 •集权和分权
•计划管理
•高层管理人
员构成
•信息沟通
保守型战略 风险型战略 分析型战略
•集权为主 •分权为主 •适当结合•严格•粗泛来自•有严格也有粗放
•工程师、成
本专家
•营销、研发
专家
•联合组成
•纵向为主 •横向为主 •有纵向也有横向
管理学PPTchapter08(1)
(三)技术及其变化对企业组织设计影响 – 生产技术对企业组织的影响 – 信息技术对企业组织的影响
• 扁平化趋势 • 对集权化和分权化的双重影响 • 加强或改善了企业内部各部门间以及部门
强加于其他人的能力,尽管有人反抗,这些人或群体也可以通过 威慑来实现这种能力,威慑的形式是:撤消有规律地被提供的报 酬或惩罚。” 《经理人员的职能》:组织中的管理人员就是通过变个人的动机来 影响他们的行为,从而促进组织目标的实现。
管理学PPTchapter08(1)
与职位无关,而与 占据该职位的人有关
管理学PPTchapter08(1)
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IB-CHAPTER8
17
Conflicts of Interest within the Board

eBay’s corporate governance guidelines include the following:

“The Board should be composed of directors who are chosen based on integrity, judgment, and experience. The directors should have high-level managerial experience to deal with complex problems. They should represent the best interests of the shareholders”

IB-CHAPTER8
9
Line versus Staff Positions
line organization - the organizational structure of activities contributing directly to the organization's output • Line-and-staff organization: an organizational structure that includes both line and staff positions and assigns authority from higher-level management to employees.

IB-CHAPTER8 7
Narrow & Wide Span of Control
IB-CHAPTER8
Exhibit 8.3
8
Line versus Staff Positions
Line positions: job positions established to make decisions that achieve specific business goals • Staff Positions: job positions established to support the efforts of line positions • Line organization: an organizational structure that contains only line positions.
IB-CHAPTrs
a set of executives responsible for monitoring the activities of the firm’s president and other high-level managers • selected by shareholders • Inside/outside board members • Auditor
Part III: Management
8
Organizational Structure
Learning Goals
1.
2.
3.
4. 5.
Explain the purpose of an organizational structure and how organizational structure varies among firms. Explain how accountability can be achieved in an organizational structure. Describe how centralized and decentralized organizational structures differ. Discuss methods firms can use to obtain employee input. Identify methods that can be used to departmentalize tasks.

IB-CHAPTER8
13
Role of the Board of Directors
Even the top managers of a firm may be tempted to make decisions that serve their own interests rather than those of the firm’s owners. • For example, the top managers may decide to use company funds to purchase private jets to use when they travel on business.

IB-CHAPTER8
10
Line versus Staff P244
IB-CHAPTER8
11
Decision Making P245
Selecting an Organizational Structure
1.
At all levels above the supervisor, the original organizational structure at Mars Technology Company represented a narrow span of control. What is a disadvantage of this structure? In the past, all the vice-president at Mars Technology Company spent much of their time arguing that their representative divisions needed more money. Why might such turf battles be reduced in the future as a result of the revised organizational structure?

IB-CHAPTER8
14
Inside / outside board members

Inside board members who are also managers of the same firm. Outside board members: board members who are not managers of the firm.
IB-CHAPTER8 3
Key Terms
• • • •

• •

• •
intrapreneurship 企业内部创业精神 line organization 分组式组织,直线式组织 line positions 决策岗位 line-and-staff organization 指挥和参谋组织 matrix organization 矩阵组织 nominating committee 提名委员会 organizational structure 组织结构 outside board members 外部董事 span of control 控制跨度(企业管理),管理幅度 staff positions 职员岗位
IB-CHAPTER8 5
Organization Chart
IB-CHAPTER8
Exhibit 8.1
6
Varying Structures

Span of control: the number of employees managed by each manager, determined by top management.
IB-CHAPTER8
16
Conflicts of Interest within the Board


Insiders of the firm, such as CEO and some vice-presidents, are not going to complain if the firm’s managerial compensation is excessive, because they benefit directly as managers of the firm. Some insider board members are not going to question the decisions of the CEO, because the CEO determines their compensation.
IB-CHAPTER8 4
Structure and the Strategic Plan

Organizational structure identifies :
– responsibilities for each job position – relationships among those positions

IB-CHAPTER8
15
Role of the Board of Directors



In general, the board focuses on major issues and normally is not involved in the day-to-day activities of the firm. Key business proposals, made by a firm’s managers, such as acquisitions or layoffs, must be approved by the board. The board may decide that the firm’s CEO needs to be replaced or that the firm’s business should be restructured
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