酒店常用英语对话及词汇
酒店英语常用语

酒店英语常用语请问您贵姓?对不起,请您重复一次好吗?May I have your name?/Would you give me your name I beg your pardon ( Pardon , please )请拼出客人的名字好吗?How to spell the guest’s name please对不起,因线路问题我听不清楚您说话,请重新打一次好吗?I’m very sorry. I can’t hear clearly,. Could you call it again4.能告诉我客人是哪里人吗?Would you tell me where the guest comes from5.能告诉我客人是哪间公司的吗?Would you tell me which company the guest is from6 . 对不起,我们在酒店的名单上找不到客人的名字。
I ‘m sorry. We can’t find the guest name on our hotel list.7 . 介意我把电话转接到接待处让他们为您查一下,好吗?Would you mind connecting the line to reception to check it8. 我再帮您查一下,请稍等。
I will check it for you again. Just a moment please.9 . 很抱歉,让您久等了。
I am sorry to have kept you waiting.10 .请您重复一遍您说的,好吗?Could you repeat what you said / I beg your pardon11. 请您讲慢一点(大声点),好吗?Could you speak more slowly (loudly)12. 请稍等,我将为您转接。
Wait a moment, please. l will connect/transfer it for you.13. 您好,先生。
酒店英语口语实例大全

酒店英语口语实例大全以下是酒店英语口语的常用实例,供参考。
1. Good morning, how can I assist you?早上好,我能为您做些什么?2. Do you have a reservation?您有预订吗?3. How many nights will you be staying with us?您将在这里住几晚?4. What type of room are you interested in?您对哪种类型的房间感兴趣?5. We have a deluxe room available. Would you like to see it? 我们有一间豪华房空着。
您想看看吗?6. Can I have your name and contact information, please?请告诉我您的姓名和联系方式,好吗?7. How will you be paying for your stay?您将如何支付住宿费用?8. We accept credit cards, cash, and bank transfers.我们接受信用卡、现金和银行转账。
9. Is there anything else I can help you with?还有其他我可以帮助您的吗?10. Enjoy your stay with us!祝您在我们酒店住得愉快!11. Check-out time is at 12:00 noon.退房时间是中午12点。
12. Could you please sign the registration form?请您在登记表上签名好吗?13. Here is your room key and breakfast voucher.这是您的房间钥匙和早餐券。
14. If you need anything, don't hesitate to call the front desk.如果您需要什么,请随时打电话给前台。
酒店常用英语口语交流

酒店常用英语口语交流酒店作为旅行中不可或缺的重要场所,英语口语在酒店交流中显得尤为重要。
掌握一些常用的酒店英语口语可以帮助我们更顺畅地与酒店工作人员进行交流,提高入住体验。
下面是一些常用的酒店英语口语,希望对大家在旅行中有所帮助。
预订房间•Can I make a reservation?我可以预订吗?•I would like to book a room.我想订一个房间。
•I’d like to book a double room for two nights.我想订一个双人房间,两晚。
•Is breakfast included?早餐包括在内吗?•How much does the room cost per night?每晚房间多少钱?•Do you have any rooms available for tonight?今晚有空房吗?入住•I have a reservation under the name of [name].我有一个预订,名字是[name]。
•Do you have a reservation?你有预订吗?•Can I see your ID, please?请出示您的身份证。
•Here is my passport.这是我的护照。
•Could you please fill out this form?您可以填写这张表格吗?•What time is check-out?退房时间是几点?服务•Could you bring me some more towels, please?请给我带些毛巾。
•The air conditioner is not working.空调坏了。
•Is there a restaurant in the hotel?酒店有餐厅吗?•What time does the restaurant open/close?餐厅何时开/关门?•Could you help me call a taxi?你能帮我叫辆出租车吗?•I need some extra pillows.我需要额外的枕头。
酒店英语口语100句

酒店英语口语100句1.Good morning, I have a reservation. 我好,我有预订。
2.What time is check-in? 什么时候可以入住?3.Can I see some identification, please? 请出示证件。
4.How much is the room per night? 一晚房费多少?5.Is breakfast included? 早餐包括在内吗?6.Could you please give me a wake-up call at 7 am? 能请您在早上7点叫我起床吗?7.Is there free Wi-Fi in the room? 房间里有免费的Wi-Fi吗?8.Can I have some extra pillows? 能给我一些额外的枕头吗?9.My key card isn’t working. 我的门卡不好用了。
10.What time is check-out? 退房时间是什么时候?11.Can I have a late check-out? 我能晚些退房吗?12.Is there a gym in the hotel? 酒店里有健身房吗?13.Do you have a pool? 有游泳池吗?14.I would like to book a massage. 我想预订一次按摩。
15.Are pets allowed in the hotel? 酒店允许宠物入住吗?16.Can I have a non-smoking room? 能给我一个非吸烟房间吗?17.Can you recommend a good restaurant nearby? 你能推荐附近的好餐厅吗?18.How do I get to the nearest subway station? 怎么去最近的地铁站?19.What time does the hotel restaurant open forbreakfast? 酒店餐厅早餐几点开始供应?20.Can you call a taxi for me? 能帮我叫一辆出租车吗?…97.The air conditioning in my room is not working. 我房间的空调坏了。
(完整版)酒店常用英语汇总

酒店常用英语汇总English for Front Office Dept.前厅部常用英语1、Good morning/ Good afternoon /Good evening !早上好/下午好/晚上好!2、Welcome to Ravi Shinger International Hotel下午好!欢迎光临诺威香卡国际酒店。
3、How may I help you ?请问有什么可以帮到您?4、May I know your name ,please ?请问贵姓?5、Do you have a reservation with us?请问您预订了房间了吗?6、I’ll check our room availability 我来查一下是否有空房间。
7、Just a moment ,Please请稍等8、I'm sorry. We have no record of a booking in your name.对不起,我们没有以您的名义预订的房间记录。
9、We have standard rooms, single rooms, Garden suite and presidential suite.我们有标间、单人间、花园套房及总统套房。
10、How long do you plan to stay?请问您预计住几天?11、May I see your passport ?我能看一下您的护照吗?12、Your room charge for one night is RMB***,sir/madam.先生/女士,您一晚的房费是***元13、The room charge is include two breakfast.房价包含两份早餐。
14、please pay RMB300 as deposit请支付300元作为押金。
15、How would you like to make the payment, in cash or by credit card?请问您打算如何付款?现金支付还是信用卡?16、If you need the room service ,please dial8800.如果您需要客房送餐,请拨8800.17、We hope you enjoyed your stay .希望您在这儿住的愉快。
酒店前台接待英语培训资料

酒店前台接待英语培训资料1. 前言酒店前台接待是酒店服务中至关重要的一环。
为了提高前台接待人员的英语水平,本资料将着重介绍酒店前台接待所需的英语表达和沟通技巧,以便为客人提供更好的服务体验。
2. 基本词汇与句型在酒店前台接待工作中,以下基本词汇和句型是必不可少的。
基本词汇•Check-in: 办理入住手续•Check-out: 办理退房手续•Reservation: 预订•Room key/card: 房卡•Guest: 客人•Receptionist: 前台接待员•Welcome: 欢迎•How may I assist you?: 我能帮您什么?•Do you have a reservation?: 您有预订吗?•May I have your name, please?: 请问您的姓名?•Would you like a smoking or non-smoking room?: 您需要吸烟房还是非吸烟房?•How many nights will you be staying?: 您会住几个晚上?•Is there anything else I can help you with?: 还有什么我可以帮您的吗?常用句型•Good morning/afternoon/evening. How may I assist you?: 早上/下午/晚上好。
我能帮您什么?•Welcome to our hotel. Do you have a reservation?: 欢迎来到我们酒店。
您预订了房间吗?•May I have your name, please?: 请问您的姓名?•Here is your room key/card. Your room number is XXX.: 这是您的房卡。
您的房间号码是XXX。
•How many nights will you be staying?: 您会住几个晚上?•If you need any assistance, please feel free to ask.: 如果您需要任何帮助,请随时告诉我们。
酒店英语交流用语之Hotel英语词汇大全

酒店英语交流用语之Hotel英语词汇大全information desk 问讯处reception office 接待室hotel register 旅客登记簿registration form 登记表newsstand 售报处postal service 邮局服务处shop 小卖部bar 酒吧间lounge 休息厅roof garden 屋顶花园billiard-room 球房dining-room, dining hall 餐厅men's room 男盥洗室ladies' room 女盥洗室cloak-room 存衣处basement 地下室cellar 地窖broom closet 杂物室room number 房间号码room key 房间钥匙suite 一套房间single room 单人房间double room 双人房间sitting-room, living-room 起居室sofa, settee 长沙发easy chair 安乐椅armchair 扶手椅wicker chair 藤椅folding chair 叠椅swivel chair 转椅rocking chair 摇椅stool 凳子stool 凳子bench 条凳tea table 茶几desk 书桌bookcase 书橱bookshelf 书架wardrobe 衣柜built-in wardrobe, closet 壁橱chest of drawers 五斗橱screen 屏风hat rack 帽架rug 小地毯carpet 大地毯single bed 单人床double bed 双人床twin beds 成对床mattress 褥子quilt 被blanket 毯子sheet 床单bedspread 床罩cotton terry blanket 毛巾被pillow 枕头pillow 枕头pillowcase 枕套mat 席cushion 垫子bathroom 浴室bath tub 浴盆shower bath, shower 淋浴cold and hot water taps 冷热自来水龙头sprinkle-nozzle, (shower) nozzle 喷头dressingtable 梳妆台mirror 镜子washbasin 洗脸盆towel 毛巾toilet, lavatory, washroom 卫生间water closet, W.C. 厕所;抽水马桶toilet roll, toilet paper 卫生纸bath towel 浴巾bathrobe 浴衣towel rail, towel rack 毛巾架sponge 海绵waste-paper basket 废纸篓thermometer 温度计balcony 阳台balcony 阳台sash window 上下开关窗shutters 百叶窗transom, transom window 气窗curtain 窗帘lace curtain 挑花窗帘windowsill 窗台air-conditioned 有空调设备的radiator 暖气片central heating 暖气ashtray 烟灰碟smoking set 烟具electric fan 电扇chandelier, pendant lamp 吊灯fluorescent lamp 日光灯desk lamp 台灯bedside lamp 床头灯floor lamp 落地灯wall lamp 壁灯lampshade 灯罩bulb holder 灯头bulb 灯泡screw-type bulb 罗口灯泡bayonet-type bulb 卡口灯泡frosted bulb 磨砂灯泡opal bulb, opaque bulb 乳白灯泡switch 开关socket 插座plug 插头telephone 电话electric iron 电熨斗peg, hook 衣钩clothes-hanger 衣架door-mat 门前的擦鞋棕垫manager 经理attendant 服务员desk clerk 值班服务员waiter (餐厅)服务员waitress (餐厅)女服务员rent 租金bill 账单酒店英语之交流用语----预订酒店英语(开房必备)Dialogue Aa:Good morning.Hilton Hotel. May I help you?b:Good morning.Have you got any vacancies for the nights of 12th and 13th.I'd like to make a reservation for the two nightsa:All right .Single or double-room?b:Double-room please.a:Yes.we have a double -room available.b:Is that with or without bath?a:It's a room with shower and toilet ,sir.b:That sounds fine. Is there an air conditioner?a:Yes,but of course.b:How much will it be for one night?a:Let me see.A double-room $800 per night.b:Does that include breakfast?a:Yes.that includes a continental breakfast and a morning newspaper.b:Do you accept VISA?a:Yes, we do, what time will yo be arriving?b:I should be there aroud 5:30 p.m on the 12th.a:Ok, sir ,Could I take your name and contact numb er, please?b:Yes,It's John Smith.It's New York 456-122a:Could you spell that, please?b:J-o-h-s-m-i-t-h.a:John Smith. double-room with bath and air conditioner for the nights of 12th and 13th.b:That's right.Thank you.a:Thank you sir. Good-bye.酒店英语交流用语之餐厅点餐英语用语点菜就餐的次序:找桌子看菜单点菜付钱离开Have you got a table for two, please?请问您有两个人的桌子吗?Have you booked a table?您预定餐桌了吗?Have you made a reservation?您预定了吗?smoking or non-smoking?吸烟区还是非吸烟区?Would you like something to drink?您想喝什么?Would you like to see the menu?您需要看菜单吗?Language Notes 三言两语点菜就餐的典型次序是:找一张桌子坐下-看菜单-点菜-付钱-离开。
出国英语:酒店餐厅常用英语词汇与句型

出国英语:酒店餐厅常用英语词汇与句型出国旅行,品尝当地美食是必不可少的乐趣之一,因此,学好酒店餐厅常用英语有助于寻求美味菜色哦。
赶紧跟着小编学习酒店餐厅常用英语说法,表达自己喜好,让自己吃得地道满足!常用点餐词汇:salad 沙拉cold dish 冷菜meat 肉soup 汤dessert 甜点Western buffet 西式自助餐Serving Dishes 餐中服务menu 菜单dinner 晚餐wine list 酒单Frence red wine 法国红酒book a table 预定餐桌bill 账单常用点餐句型:Are there any inexpensive restaurants near here?这附近是否有价位不贵的餐厅?I'd like to have some local food.我想尝试一下当地食物。
Do I need a reservation?我需要预约位子吗?How long is the wait?我们大概需要等多久?May I have a menu, please?请给我菜单。
What kind of wine do you have?餐厅有那几类酒?Well done (medium/rare), please.全熟(五分熟/全生)。
By the way. Can we have a table by the window?顺便,我们可以要一张靠近窗口的桌子吗?I can have the check, please.结帐。
常用点餐对话示例:A:Good evening, sir. Here's your menu.先生,晚安。
这是菜单。
B:OK. Give me a minute to look it over, please.好。
给我几分钟,让我看一下。
A:Take your time. I'll be with you in a moment.您慢慢看。
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酒店常用英语对话及词汇酒店常用英文对话一、酒店服务、时尚英语Reserving a Room 预订酒店房间(电话)(H=Hotel, G=Guest)H: George’s Hotel.这儿是乔治酒店。
G: I’d like to reserve a room.我想预订一间房间。
H: When for Sir?先生,什么时候要用?G: This weekend.这周末。
H: Thank you. Just a moment, please.谢谢。
请等一会儿。
H: Front desk, sir.(总台接待员)先生,这儿是总台。
G: I want a single room with bath next Saturday. 我下星期六要一间有浴室的单人房。
H: Hold on, please.请等一下。
(A few seconds later) (几秒钟以后)H: We’ll have it ready for you, sir.先生,我们会为您准备好房间。
G: Fine.好!H: May I have your name and phone number, sir?先生,请问贵姓和电话号码?G: Yes, my name is XinHua Zhou, and the number is 116079.我名叫周新华,电话号码是116079。
Inquiring about the Hotel Charges 询问酒店费用(电话)H: (Operator) George’s Hotel. Can be of any assistance?(接线生)乔治酒店。
请问有什么贵干?G: Yes, I’d like to find out about the room charges.我想了解住房费用。
H: Just a moment, sir. I’ll put you onto reservations.先生,请等一会儿。
我替您接订房部。
H: (Reservation Clerk) Reservations. Can I help you?(订房部员工)订房部。
请问有什么事可以效劳?G: Yes, could you tell me the rates for your rooms?您可以告诉我,你们房间的收费率吗?H: Yes. It’s 350 to 550 dollars for a single, 550 to 750 for a dou- ble for a twin.可以。
单人房收费350,550元,双人房收费550,750元。
G: I see. I am visiting your city in April. How soon should I makea reservation.我明白了。
我打算在4月份往贵市。
我应提早多少时候订房呢?H: Well, the sooner, the better. If you’ve made your schedule, why don’t you book the roomnow?那么,越早越好。
如果您已拟定您的旅游计划,您何不现在订房?Making a Hotel Reservation 订房(电话)G: Hello.喂!H: (Operator) Green’s Hotel. Can I help you, sir?(接线生)费尔蒙酒店。
先生,请问有何贵干?G: Yes, I’d like to make a reservation.我想订房。
作者: 冷啸寒回复日期:2005-6-8 10:40:00H: Thank you, I’ll connect you with our reservation clerk.谢谢。
我替您接我们订房部职员。
G: Thank you.谢谢您。
H:(Reservation Clerk) Hello, reservation office. Can I help you?(订房部员工)订房部,请问有什么可以效劳?G: Yes, I’d like to reserve a double room with bath for November twenty-first andtwenty-sixth.我想预订一间有浴室的双人房,供11月21日和26日住宿。
H: Just a moment, sir. I’ll check and see…yes, that can be arranged. Your name, please,先生,请等一下,我要查查看……是的,可以安排那样的房间。
请问贵姓?G: Yes, my name is Wang Lin.我名叫王林。
H: Thank you very much, Mr. Wang.谢谢您,王先生。
Confirming a Hotel Reservation证实已订房间(电话)H: (Operator): Greatwall Hotel.(接线生)长城酒店。
G: Reservations, please.请接订房部。
H: Thank you. Just a minute, sir.谢谢。
先生,请等一下。
H: (Reservation Clerk): Reservations. Can I help you?(订房部员工)这里是订房部。
请问有什么事可以效劳?G: Yes, I’d like to confirm my reservation. This is Wang Lin from Hong Kong. I’ve reserved a double room for January second.我想确定我的订房结果。
我是从香港来的王林。
我已经预订一间供1月2日入住的双人房。
H: Yes, Mr. Wang. We have your reservation from Hong Kong.We’ll be expecting you on January second. Thank you.何先生,我们已接到您从香港打来的订房电话。
我们期待您1月2日光临。
多谢惠顾。
Changing A Hotel Reservation 改变订房日期(电话)H: GreatWall Hotel. Can I help you?长城酒店。
我能帮您吗?G: Yes, I’d l ike to cancel my reservation and make a new reservation. My name is Wang Linand I have made a reservation for January tenth, but is it possible to change it to the twelfth? Withthe heavy snow up here, my car has broken down.我想取消我原来的预订,并作新的预订。
我名叫王林,我订了1月10日的房间,但有没有可能把日期改到12号?由于这里下雪,我的汽车损坏了。
H: Yes, just a minute while I check our record, Mr. Wang. Yes, it is possible to change it tothe twelfth. Thank you, Mr. Wang.好,请等一等,我查一查我们的记录。
王先生,行啊,可以把订房改到12日。
王先生,谢谢您。
G: Thank you.谢谢。
Ordering Breakfast through Room Service at the Hotel在酒店客房服务部预订早餐电话H: (Room Service): Hello. Room Service.(客房服务部)喂!客房服务部。
G: Hello. May I order my breakfast for tomorrow morning?喂!我可以预订明天早上的早餐吗?H: Yes, Sir. What time would you like to have it, sir,可以的。
先生,请问您想什么时候吃早餐?G: Can you make it at 8:00你们能在八点钟准备好吗?H: All right, sir. What would you like to have?可以,先生。
您想要些什么?G: Well, pineapple juice, bacon and eggs, toast, and a pot of coffee. 我要菠萝汁、火腿和蛋、烤面包和一壶咖啡。
H: All right. Anything else.好的。
还要别的东西吗?G: Th at’s all. My room number is 604.不要了。
我房间的号码是604号。
H: Thank you, sir.谢谢您,先生。
作者: 冷啸寒回复日期:2005-6-8 10:42:00Ordering Lunch 订午餐H: Hello, Room Service.喂,住房服务部。
G: Hello, I’d like to order my lunch.喂,我想订午餐。
H: All right, sir.好的,先生。
G: I’ll hav e a tomato and lettuce salad, a tomato omelet.我要一份番茄和生菜沙律,一份番茄心蛋卷。
H: Our omelet is served with green vegetables. 我们的蛋卷是配有青菜的。
G: I’d like a salad, too.我也喜欢沙律。
H: Yes, sir. What kind of dressing?行,先生。
您要哪一种调味品?G: Oil and vinegar, please.请给我油和醋。
H: Do you want any rolls?您要面包吗?G: Yes, and a pot of coffee, please.要,再给我一壶咖啡。
H: All right, six. Anything else?好的,先生。
还要别的东西吗?G: No, that’s all.不要,就这些了。
H: May I have your room number, please.’?请问您的房间号码?G: 504. 504.504(504室。
H: Thank you, sir.谢谢您,先生。
G: Thank you.谢谢。
Attendance & Service 接待与服务(W = Waiter, G = Guest)W: Did you ring, sir?是您按铃吗?先生。