比特币--蝴蝶矿机官网FAQ全文翻译(中文)

蝴蝶矿机官网FAQ全文翻译

Frequently asked questions are presented here for your convenience. These are the most common questions we're asked about our products & services.

以下是关于我们的产品和服务最常见被问到的问题：

Q What methods of payment do you accept?

问：你们接受什么样的付款方式？

A We accept PayPal, Bitcoins and Bank Transfer.

答：我们接受PayPal支付,比特币支付以及银行转账

PayPal has transactions limits of $10,000 US.

PayPal支付限一万美元以内。

Bitcoins are accepted by a third party vendor that handles the exchange. All of our machines are sold for US Dollars.

第三方商家处理比特币兑换业务。我们所有的机器最终以美元标价出售。

Bank Transfers can take 3 to 4 days to appear in our system. We ask that you send a copy of the receipt for the transfer to office at and include your order number. This will help us match your payment with your order. Once we confirm the payment, we will send you a confirmation email. There is a $550 minimum on bank transfers. So a transaction for one 5

GH/s machine would not be eligible for Bank Transfer.

银行转账需要3到4天才能在我们的系统中体现支付完成情况。请付款后将转账凭据及订单号电邮office at ，这有助于我们核对您的订单与支付情况。一旦我们确认支付后，我们会向您发送一封确认电邮。银行转账额最小要求550美元。所以单台5 GH/s 设备无法用银行转账方式支付。

Q Where am I in line and when will my order ship?

问：我排在第几位？我的设备什么时候能有寄出？

A We currently do not have the ability to easily disclose the number of orders we currently have. Shipping of new units is expected to begin soon. It is unknown at this time when we will complete the shipping of our pre-orders. Even though we should start shipping soon, orders placed now will be shipped at a later time. Our orders date back to June, 2012. All of those orders and those placed since then will be shipped before new orders.

答：现在我们还未处理完现有的订单。新的设备预计很快能够寄出。完成预定产品的出货时间无法预计。即使这样，我们会尽快开始发货，现在预定的订单会稍候发出。2012年6月前的订单会优先发出。

QI tried calling Butterfly Labs, but no one answered. How can I talk to someone?

问：电话联系蝴蝶实验室但是无人接听，我怎么才能联系到你们？

A We try to answer phone calls as they come in, but sometimes we are on the phone with other customers at the time you call. We respond to voicemails as quickly as possible but it's often faster to write customer service at office at where a response staff is in place during business hours. Our normal business hours are Monday - Friday, 9 am to 5 pm US Central Time. We are also available on Facebook and Twitter. 答：我们尽量接听打来的电话，但是有些时候可能您打来的时候我们正在与其他客户通话。一个更快的办法是，发电邮到office at ，我们会有一个专业团队在工作时间进行反馈。我们的工作时间是美国时间周一到周五，上午9点到下午5点。您同时可以用Facebook and Twitter与我们联系。

Q Can Butterfly Labs ship items as a 'gift' or for a lower price than was paid?

问：设备能够标注“礼物”或者低于售价的价格邮寄吗？

A No. We can lose our ability to ship to a country if we falsify customs declarations. We declare all items as 'computer peripherals' for the actual price paid on the customs form. 答：不可以。如果我们伪造商品报关名称可能会使我们失去邮寄到该国的权利。我们均以实际价格并以“计算机周边设备”的名称报关。