2018年最新电大英语I(4)试题及答案(最新整理)全 (1)
2018年电大英语1期末考试复习题库及答案
2018年电大英语1考试题库及答案真题一第一部分交际用语，阅读下面的小对话，判断答语是否恰当，恰当的选A( Right)，不恰当的选B(Wrong)：1、- Do you like your job? - I'm a nurse.（ B ） A. Right B．Wrong2、- Have you been to America? - I've never been there but I hope to go there in the future. ( A ) A. Right B．Wrong3、- Where did you go for your holiday? （ B ） - Two years ago. A. Right B．Wrong4、- Hello. Is that Ivydale Guesthouse? ( A ) - Yes, it is.Can I help you? A. Right B．Wrong5、- Have you had a good day? ( A ) - Yes, but I'm very tired. A. Right B．Wrong第二部分词汇与结构，阅读下面的句子和对话，从A、B、C三个选项中选出一个能填入空白处的最佳选项：6、I'm not helping you. You must wash your socks ( B ) A. you B．yourself C．itself7、A: ( B ) is at the door? B: It must be our new neighbor, Mrs Jones. A. What B．Who C．Which8、We used to ( A ) bicycles to go to work. A. ride B．riding C．to ride9、Her homework is ( A ) in her class. A. the best B. good C. better10、It's ( B )to learn how to play tennis. . A. easily B. easy C. lazy11、My parents have ( B ) been to the Great Wall. A. sometime B. never . C. yet12、A: What does she ( A ) ? B: Oh, she's very beautiful with long dark hair. A. looklike B. take after C. like13、The baby was named ( A ) his grandfather. A. after B. in C. to14、If I ( B ) you, I would buy a house at the seaside. A. was B. were C. am15、I ( A ) her my computer last weekend. A. lent B. hired C. returned16、If I( A ) Peter, I ( A )him about the meeting:' A. see, will tell B. see, tell C. will see, tell17、With his help, you will have( C )to worry about. A. something B. anything C. nothing18、China and Canada are( A )the same size. A. about B. under C. over19、He bought two books. ( A )she. A. So did B. So was C. So does20、The man is( C ). He is rude to others. A. polite B. impossible C. impolite21、Tianjin is a two-hour journey( C )Beijing. A. across B. in C. from22、( B )they landed, they went to the conference. A. Until B. After C. When23、- Would you like to go to the cinema? - I'd( B )to go to the museum. A. rather B. prefer C. have24、This sweater is not ( C ) for me. I need a bigger size. A. enough big B. smaller C. big enough25、( B )the rain and the wind, he came on time. A. Apart from B. In spite of C. Although第三部分句型转换，根据括号里的提示或利用括号里的词语改写下列句子：26、It was too hot.I couldn't open the window.（用but将两句连成一句）答：It was too hot, but I couldn't open the window.27、"Can you phone me later, Susan?n said David.（用ask, to改写句子）答：David asked Susan to phone him later.28、He didn't run fast. He didn't catch the bus．（用enough-- to改写句子）答：He didn't run fast enough to catch the bus.29、They smashed the window.（将句子改成被动语态）答：The window was smashed (by them).30、Tim didn't stay in the meeting. He left the office．（用instead of将两句连成一句）答：Instead of staying in the meeting, Tim left the office.第四部分阅读理解，阅读下列短文，从A,B.C三个选项中选出一个正确答案：.Mary has just returned to the USA after studying in England for three years. She decided to study at a British university rather than an American one because her mother is from England and she wanted to get to know her mother's family better. She studiedEnglish Literature at Goldsmiths' College, which is in London. She lived with her grandmother while she was studying. The college was recommended by a friend's' brotherwho had studied in England for his MBA. Mary told her friends that she was going to return to Europeto work because she had enjoyed her time in England so much.31、Mary is now in ( B )． A. England B．the USA C．France32、She studied at( A )umversity. A.a British B.an American C．a Chinese33、Most probably,her grandmother( C ). A.worked in the college B.studied English Literature C.lived in London34、Her friend's brother recommended her to( B ). A. study for her MBA B．study in the college C．work for his company35、Mary would return to Europe to( C ). A. study B.spend her holiday C．work阅读下列短文，并根据短文内容判断其后的句子是正确(Right)，还是错误(Wrong)：When I leave university in July,I don't want to get a job straightaway. I've worked hard for 3 years, and now I need a long holiday. I'll have to work for the rest of my life, sonow is a good time to take a break.I'd like to travel around the world for a few months. I've already bought a ticket to go and visit my relatives in New Zealand. I leave on August 14th. I plan to work there for a while. On the way back from there I hope to visit an old friend of mine in America, and l want to go to Canada as well.I might stop in some other places, too.I haven't decided yet.When I finish travelling, 1 will have to get.a job. I studied economics at BristolUniversity, and my father works in a bank, so I-ll probably work there at first. I'm not looking forward to that, but l want to buy a house one day, so I'II have to earn some money.36、I want to get a job as soon as possible. ( B ) A．Right B．Wrong37、I'11 first go to New Zealand. ( A ) A. Right B．Wrong38、I have relatives in America. ( B ) A. Right B．Wrong39、I'11 probably work in a bank first. ( A ) A．Right B．Wrong40、I want to earn enough money to buy a car. ( B ) A．Right B．Wrong第五部分翻译英译汉，将下列英文句子翻译成中文：41、Sandy is wearing a long, black, silk dress. 答：桑迪穿了条黑色的长丝裙。
2018年大学英语四级试题及答案
2018年大学英语四级试题及答案Part I Writing (30 minutes)Directions: For this part, you are allowed 30 minutes to write a short essay on the topic of Online Shopping. You should write at least 120 words following the outline given below:1.现在网上购物已成为一种时尚2.网上购物有很多好处，但也有不少问题3.我的建议Online Shopping注意：此部分试题在答题卡1上。
Part III Listening Comprehension (35 minutes)Section ADirections: In this section, you will hear 8 short conversations and2 long conversations. At the end of each conversation, one or more questions will be asked about what was said. Both the conversation and the questions will be spoken only once. After each question there will be a pause. During the pause, you must read the four choices marked A), B), C) and D), and decide which is the best answer. Then mark the corresponding letter on Answer Sheet 2 with a single line through the centre.注意：此部分试题请在答题卡2上作答。
电大 开放英语 》国家开放大学历届试题 月 含答案
整合、汇总、去重复、按字母排版，形成题库，方便大家复习
提醒：电大资源网已将该科目2010年到2019年1月的历届试题整合、汇总、去重复、按字母排版，形成题库，方便大家复习
整合、汇总、去重复、按字母排版，形成题库，方便大家复习
整合、汇总、去重复、按字母排版，形成题库，方便大家复习
整合、汇总、去重复、按字母排版，形成题库，方便大家复习
整合、汇总、去重复、按字母排版，形成题库，方便大家复习
整合、汇总、去重复、按字母排版，形成题库，方便大家复习
整合、汇总、去重复、按字母排版，形成题库，方便大家复习
整合、汇总、去重复、按字母排版，形成题库，方便大家复习
提醒：电大资源网已将该科目2010年到2019年1月的历届试题整合、汇总、去重复、按字母排版，形成题库，方便大家复习
提醒：电大资源网已将该科目2010年到2019年1月的历届试题整合、汇总、去重复、按字母排版，形成题库，方便大家复习。
电大20182020年度管理英语4参考答案.doc
英语参考答案一、选择题1、-I think things have been a bit difficult for us the last couple of months.-________A_______We’ve been working hard, but still getting behind.A. You ’re right.B. I ’m afraid.C. I don ’t think so.2. –How can you explain the latest situation?-____A____,I know it is all my fault.A. SorryB. Excuse meC. I ’m afraid3. –Do you mind if I use vouchers to spend in a restaurant?-______B_____A. Yes, please.B. Not at all. Go ahead.C. No, thank you.4. –I ’m going to Beijing for a few days.-______C____ I wish I could go with you.A. It doesn ’t matter.B. Forget it.C. I really envy you.5. –The Auto Show in the City Stadium has been canceled.-Oh, no!____A______A. What a pity!B. It doesn ’t matterC. It ’s not interesting at all!6-Is it possible for you to work out the plan tonight?-________B_______.A. I ’ll do that.B. I think so.C. I ’d love to.7. –How did your meeting go yesterday?-____A____,actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special9. –Will you help me arrange a meeting with Mr. Brown, please?-_____C_____A. No, no way.B. No, I can ’t.C. Sorry I can ’t. I have to finish my project rightnow.10. –You’d better not push yourself too hard. You can turn to the team for help.-___B_______A. You are right.B. No, we can ’t do that. think it will kill our time.project is too big for me to finish on time.—________C________.do me a favor B. That is a daydream C. I'll give you a hand&T found that employees with better planning and decision-making skills were ___A___ to be promoted into management jobs.A. more likelyB. more likeC. more unlikely13. The demands and requirements placed on the CEOof Sony are different from ___B___ on the manager of your local Wendy's restaurantA. theseB. thoseC. whichis through enthusiasm and quiet intensity __A____ we transform creativity and vision into thetechnologies.A. that 正确B. /C. whichcould let some of the staff work from ?—That's a good idea.A. Do you have any good ideasB. What do you think of itC. Is there anything elseyou give us a speech on management functions some day this week?—_______C_________.A. That'a good ideaB. No, I already have plansC. I'd love to, but I'm busy this weekHuman Resource Managing Department at Honda is given specific instructions ___C___ employ thebest possible workers.A. how toB. on what toC. on how tothe best continually seek ways to ___C___ their skills.A. sharpB. sharpenerC. sharpen20. The responsibilities in handbook ___B___ that managers have to be concerned with efficiencyand effectiveness in the work process.A. implyB. indicate 正确C. interrupt21. so that understanding takes place. BA. enableB. EngageC. encourage22. Supervisors should ______ their employees in two-way communication so that understanding takes place.A. enableB. engage 正确C. encourage23. ____A__ CEOs spend planning, the more profitable their companies are.A. The more time 正确B. The moreC. The less time24. Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'm afraidI have no idea25. In today's environment, _____A_____ people are often burned out, it's important for employees to have a personal connection with you and the work you believe in.A. whereB. whenC. while26. Effective leaders distill complex thoughts and strategies into simple, memorable terms __B________ colleagues and customers can grasp and act upon.A. whenB. that 正确C. who27. What you need to do is to keep things short and sweet, just the ___C___.A. questionsB. topicsC. highlights28. —If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that 正确C. I know thatthe message finally reached the Command Center, it __ _B_______ “mutated”to become —“Sendthree and four- pence, we're going to a dance. ”A. wasB. hadC. havethink the primary __A____factor is there's been so much absence lately.A. contributing 正确B. causingC. affectingdemand is rising but the firm _____C_____ from communication failure, then stocks will falland there will be understaffing.A. has been sufferingB. is going to sufferC. is suffering 正确32. —_________C___________identify the problems that have been occurring?—Well, as you know, the problems we had with Gary caused a lot of friction among the team.A. What would youB. Will youC. Are you able to33. —Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'm afraidI have no idea, especially ____A______ which takes place across departmental boundaries, is likely to sufferhugely as team synergy slips.A. thatB. thoseC. /you need to do is to keep things short and sweet, just the ___C___.A. questionsB. topicsC. highlightstime I tried to say something, he would __B____ to something else.A. move offB. move onC. move over37. —How did your meeting go yesterday?—__________A__________actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special38. —If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that 正确C. I know thatleaders distill complex thoughts and strategies into simple, memorable terms ___B_______ colleagues and customers can grasp and act upon.A. when 不正确B. thatC. who's left now, but productivity hasn't _C_____that much.A. carried on 不正确B. caught upC. picked upwas _A_____ the meeting ？A. chairingB. leading 不正确C. charging42. —_____B________—I'd like to have this film developed.A. What's it?B. May I help you?C. What do you want? 不正确43. —What are your teammates like?—_____A________A. They are all warmhearted and helpful.B. They all like sports and games. 不正确C. They are all good friends.do you get your members to ___C___ as a team?A. pull apartB. pull upC. pull together 正确majority of these team challenges __C____ anywhere.A. can deliverB. are deliveredC. can be deliveredhave been very lucky to have had __A____ managers during my career so far.A. terrific 正确B. terribleC. terrifyingyou help me arrange a meeting with Mr. Brown, please?—_____C________A. No, no way. 不正确B. No, I can't.C. Sorry I can't. I have to finish my project right now.48. —Could I borrow your iPad for a few hours?—______B_______A. Yes, you can.B. Sure, here you are. Enjoy your time. 正确C. It doesn't matter.team creates an environment ___C___ p eople are comfortable in communicating, advocating positions, and taking action.A. thatB. which 不正确C. in whichmembers are ___B___ as unique people with irreplaceable experiences, points of view, and knowledge to contribute.A. treatedB. viewedC. known 不正确high school, I am equally comfortable____B__as a member of a team and independently.A. to work 不正确B. workingC. work52. I am sorry for what I have said to you.—_______C______A. No problem.B. I'm sure about that.C. Don't think any more about it. 正确53. —Could I borrow your iPad for a few hours?—_______B______A. Yes, you can.B. Sure, here you are. Enjoy your time. 正确C. It doesn't matter.like to think __C____. I am always the one finding new ways to a situation or challenge.A. inside of the boxB. of the boxC. outside of the box 正确believe that I have a lot to contribute ___A___ a team environment, and am comfortable in bothleadership and player roles.A. toB. with 不正确C. forand concrete feedback is important ___B___ who is not performing up to her potential.A. when to deal with a workerB. when dealing with a workerC. when dealt with a worker 不正确57. Wow! This is a fantastic project! I've never known you're so creative.—______C____A. Don't mention it.B. Great, I dare to say I am a talent. 不正确C. Thanks for your compliments.58. —______C____—You might as well write a thanks-note.A. How do you like the rewards?B. What do you do with the rewards? 不正确C. Could you suggest some ways of the rewards?new things has always been a great ___A___ for me.A. motivator 正确B. motivateC. motivationleader __C____ at creating opportunities to provide rewards, recognition and thanks to his orher staff.A. exceedsB. excellentC. excels 正确61. —Do you mind if I use vouchers to spend in a restaurant?—____B______A. Yes, please. 不正确B. Not at all. Go ahead.C. No, thank you.62. —Can I get you a couple of tea?—________A_________________.A. That's very nice of youB. With pleasureC. You can, please 不正确clearly communicate with and actively listen to employees is essential to improve their performance.A. Be able toB. Being able 不正确C. Being able tothe job, employers don't want to hire people who are difficult to get along with.A. Despite ofB. Regardless 不正确C. Regardless ofappreciated gift and the gesture of providing it will __B____ your coworker's day.A. look upB. light up 正确C. lift to66. You'd better not push yourself too hard. You can ask the team and listen.—____A______A. You are right.B. No, we can't do that. 不正确C. I think it will kill our time.67. —_____C_____—You might as well write a thanks-note.A. How do you like the rewards?B. What do you do with the rewards? 不正确C. Could you suggest some ways of the rewards?needs might include the ___A___ from a workplace.A. rewardsB. rewarded 不正确C. rewardedper cent of the respondents said that praise and attention from their supervisor would make them feel __A____ the company cared about them and their well-being.A. as ifB. even if 不正确C. likethe team members tried their best. We lost the game, _____A____.A. howeverB. therefore 不正确C. since71. Over-the- top? You mean⋯—______C______A. Well, sometimes your co-workers feel that you are too loud.B. No, I don't. 不正确C. Thanks a lot.72. —Why didn't you come to my birthday party yesterday?—________B____A. Excuse me, my friend sent me a flower.B. Sorry, but my wife had a car accident. 正确C. Fine, I never go to birthday parties.a rough ___A_____, we will take another four weeks to finish this plan.A. estimate 正确B. valueC. accountwork ____A____ good pay.A. deservesB. requests 不正确C. desertshave come to the conclusion ___A_____ this winter will be even colder than before.A. thatB. forC. which 不正确76. I think I have made a great mistake.—_____C_______A. I don't think so. You really made an error. 不正确B. I don't think so. It's really terrible.C. I don't think so. It's not your fault.77. —Do you know where I can repair my motorcar?—_____B_______A. It's cheap to repair a motorcar.B. Around the street corner.C. You drive too fast to damage it. 不正确workmen want to ____B____ the number of working hours and to increase pay.A. deleteB. decrease 正确C. depresssuggests that we ___B_____ tomorrow.A. shall goB. should go 正确C. will gohis assistance, I ___A_____ the research last month.A. would not have completed 正确B. could not finishC. should not finish81. —Haven't seen you for ages. What are you busy doing now?—_______C_____A. Yes ,long time no see.B. Yeah, thanks for coming.C. I am working part time in a bookstore. 正确82. —Over-the- top? You mean⋯—_____A_______A. Well, sometimes your co-workers feel that you are too loud. 正确B. No, I don't.C. Thanks a lot.walked at the head, ___A_____ by her colleagues.A. followedB. following 不正确C. to followask the solicitor what his ____B____ would be to take the case to court.B. feeC. salary 不正确child's character is greatly influenced by his home _____B___.A. caseB. environment 正确C. situation86. — Can I have three days off next week, Mr. Smith?—__B___. I can manage without you.A. I'm afraid notB. Of courseC. It depends 不正确87. — If you don't believe in yourself, no one else will.—__C___. Confidence is really important.depend on each other to survive. In other words, they are ___B___ for survival.A. interwovenB. interdependent 正确C. internationalordered that nothing ____B____ until the police arrived.A. was touchedB. should be touched 正确C. had been touchedhappens when employees need to __C___ their workforce. And as a result, someone gets dismissed from work.A. reformB. reproduce 不正确C. reduce91. —Which of these hats do you want?—____A___ . Either will do.A. I don't mind 正确B. No problemC. Go ahead92. — If you don't believe in yourself, no one else will.—__C___. Confidence is really important.A. That's not the pointB. I don't think so 不正确C. I couldn't agree morethe end of the year, the sales plan for the next year___B___.A. will be madeB. will have been madeC. have been made 不正确___A__ glitters ( 闪闪发光 ) is not gold.A. that 正确B. whichbuild the reservoir （水库）， thousands of people have to be___A____ .A. relocatedB. repeated 不正确C. reopened96. — Terribly sorry to interrupt, but may I use your dictionary?—Y es,_______A_______.A. of courseB. it doesn ’t matterC. no hurry 不正确97. — Have you already paid? What's my share of the bill ？—_____C____. It wasn't very much.A. It's my shareB. None of your business 不正确C. Don't worry about itagreement was reached on the ___C__ of mutual respect and mutual interest.A. basic 不正确B. baseC. basisthere is smoke, there is fire.A. If 不正确B. WhenC. Where___A___ English, Chinese is generally believed to be more difficult to learn.A. with 正确B. fromC. against101. — The Auto Show in the City Stadium has been canceled.—O h, no ！___A______A. What a pity!B. It doesn't matter! 不正确C. It's not interesting at all!102. — Sorry for being late. I should have called you earlier.—_____C_____. I've just arrivedA. That's no troubleB. You are welcomeC. That's all right 正确the importance of English, we should put more effort into it and try to learn it well.A. GivenB. Giving 不正确C. Gavedays of investigation, the police were __B__ reality.A. looking into 不正确B. approachingreason ___B__ he was absent from class yesterday was that he was ill and hospitalized.A. forB. why 正确C. that106. —You have to believe in yourself. No one else will, if you don't.—__________C__________Confidence is really important.A. It's not my cup of tea.B. I don't think so. 不正确C. I couldn't agree more.107. —It's about a successful businessman's management experience, isn't it?—_____B_______A. My pleasure!B. That's right! 正确C. It's up to you!key ___A___ successful implementation is clearly communicating the strategy to the whole company. A. to B. in 不正确 C. of___B_____ with achievement.A. doneB. are obsessed 正确C. catch upwe can't compete in terms of size I do believe we hold an advantage in terms of dedication tocustomer service.A. ThereforeB. ButC. Although 正确111. —Scott ，I'd like to have your opinions about my written report.—_______C_________ But I have one suggestion.A. That's a good idea. 不正确B. You are too modest.C. It looks fine to me.112. —I'd like a wake-up call at 7:00 ., please!—OK,_________B_______ .A. You will certainly make it.B. I'll make sure you get one.C. just do what you like. 不正确do we expect to compete with a company that has such a huge __C____ and huge resources?A. recommendationB. reductionC. reputation 正确need ____A____ communication skills: listen carefully, think before you speak and manage conflicts diplomatically.A. outstandingB. plainC. general 不正确is the man ___B___ last night.A. whom I saw himB. whom I saw 正确C. what I saw116. ___________C__________-Actually I prefer working on my own.A. Could I use this dictionary?B. May I open the window to let in some fresh air?C. Do you prefer teamwork or working individually? 正确117. —Scott ，I'd like to have your opinions about my written report.—________C________ But I have one suggestion.A. That's a good idea. 不正确B. You are too modest.C. It looks fine to me.will write to me as soon as he ___B___ home.A. will have returnedB. returnsC. will return 不正确___A___ your hand if you have any question at all.A. raiseB. rise 不正确C. arisepeople are surrounded by ___B___ communication and encouragement, they can find the courage to try, fail, redo, and try again.A. complicatedB. constant 正确C. corporate121. —I'd like a wake-up call at 7:00 ., please!—OK,_________B_______ .A. You will certainly make it.B. I'll make sure you get one. 正确C. just do what you like.122. —___________C_________________—Actually I prefer working on my own.A. Could I use this dictionary?B. May I open the window to let in some fresh air?C. Do you prefer teamwork or working individually? 正确123. —Who should be responsible for the accident?—The boss, not the workers. They just carried out the order __B____.A. as are told 不正确B. as toldC. as they tolddo we expect to compete with a company that has such a huge __C____ and huge resources?A. recommendationB. reductionC. reputation 正确need _____A___ communication skills: listen carefully, think before you speak and manage conflicts diplomatically.A. outstanding 正确B. plainC. general二、阅读理解21. Confirming reception of the sent messages means____A________.A. the messages are sent to the right receiversB ．the messages are correctly understoodC. the messages are correctedly written22. In the famous British Army Commander story, it was probably at the step of ____A_____ thatwent wrong in the communication chain.A. decodingB. sendingC. conceiving23. Chinese whispers is _____B_________.A. a person who whispers in ChineseB. a game to pass message around in a whisperC. the fact that Chinese people don ’t normally talk very loudly24. Allocative failure does NOT happen when________A______.A. the right information goes to the right placeB. a company gathers false informationC. the correct information is not received by the right person25. Which of the following cases belongs to human failure? CA. Increasing customer complaints.B. Adequate communication between departments.C. Decreasing creativity across departments.21. What is the main idea of this passage? BA. To introduce some of the author ’s ideas about management.B ．To introduce five distinct functions of managing proposed by Fayol.C. To promote the book entitled Administration Industrielle et Generale.22. What are the influence of Fayol ’s book Administration Industrielle et Generale? CA. It is of no influence at all for today.B. It is nearly forgotten by the world.C. it is still great effect on current management courses.23. Which step of managing refers to bring staff together and tell them what to do? BA. Leading.B. Organizing.C. Staffing.24. Which item in Chinese below has not mentioned as things needed to take care for peoplemanagement?AA. 住房公积金B. 医疗补贴C. 请假the step of ____A____, managers need to find out obstacles in the course of achieving company’s objectives and goals.A. controllingB. leadingC. planning1. Confirming reception of the sent messages means CA. the messages are sent to right receiversB. the messages are correctly understoodC. the messages are correctly understood by right receivers2. In the famous British Army Commander story, which step probably did NOT go wrong in thecommunication chain? AA. Conceiving.B. Sending.C. Receiving.3. What is Chinese whispers? BA. Who whispers in Chinese.B. A game to pass message around in a whisper.C. Chinese people who don't normally talk very loudly.4. Allocative failure does NOT happen when AA. the right information goes to the right placeB. a company gathers false informationC. the correct information is not received by the right department or person5. According to the passage, which of the following cases does NOT belong to human failure? CA. Decreasing creativity across departments.B. Inadequate communication between departments.C. Increasing customer complaints.1. This team building event was aimed at BA. helping these young, bright and enthusiastic employees become more concentrated on theirworkB. making the team members know how to share information or solutions and cooperate with eachotherC. building up team morale2. This event was held in AA. a self-service restaurantB. a coffee shopC. a classroom3. About how many team members were out of the second round of the activity? CA. 30.B. 35.C. 5.4. Which statement below is correct? CA. In the second round, every one of the team had found their balloons after 15 minutes.B. In the third round, the team members were asked them to find the balloon with their nameon it amongst the hundreds of other balloons in the room.C. In the third round, everybody had their own balloon with help from others within 2 minutes.5. What was the event going to teach these employees? AA. Sharing and cooperating with other team members is more efficient when they are workingtogether.B. Focusing solely on employees' own pursuits is not allowed in workplace.C. Failure of teamwork is caused by individual.1. How would you describe Google? 回答不正确A. Medium-sized international companyB. Large global enterprisesC. Large American company2. Which one does NOT belong to the methods that Google motivate its employees? 回答不正确A. Promoting the employee who has more influence on Google the higher job position.B. Shuttling the employees between home and office.C. Offering entertaining equipment in workplace.3. Who founded Google? 回答不正确A. Larry Page and Sergey BrinB. Karen MayC. Sergey Brin4. If you are a normal employee of Google, what could you do EXCEPT? 回答不正确A. Know all information of Google and discuss questions with your leaders.B. Only work for the project you choose.C. Play bowling with your colleagues and get away from mundane errands.5. What is Google's secret to success? 回答不正确A. Innovating hi-tech products.B. Paying high salary to the employees and practicing strict management.C. Valuing the happiness of its employees as much as innovating good products.答案：1. B 2. A 3. A 4. B 5. C1. What should you do when you are given a bad performance review? 回答不正确A. Argue with your boss.B. Make immediate remarks.C. Stay calm and listen carefully.2. What should you do after you are given a bad performance review? 回答不正确A. Quit your job immediately.B. Insist on making comments.C. Learn from the review.3. What should you do if you do not agree with the bad performance review? 回答不正确A. Tell the boss directly that you do not agree with the review.B. Make a written statement on your own behalf if it is allowed.C. Do not express your different understanding in a written statement.4. How do you improve a bad performance review? 回答正确A. Understand the established performance standards.B. Learn more about what the employee wants or expects.C. Learn what the person who gives the review may think.5. Why should we understand the cause of a bad performance review? 回答不正确A. Because it helps the employee to get promoted immediately.B. Because it encourages and motivates the worker to do better.C. Because it prevents the employee from professional growth.答案：1. C 2. C 3. B 4. A 5. B1. Enterprises carry out downsizing, reorganizing and cutting costs in order to 回答正确A. cut down on the number of workersB. reshuffle the organizationC. survive2. “No industry is exempt ” means 回答正确A. No industry is an exceptionB. No industry is an exampleC. Not every industry can be exempted3. The following questions are often discussed among scholars EXCEPT 回答正确A. How can bosses create favorable conditions for changeB. How can productivity be increasedC. What can workers do to get through change4. How many suggestions does the author put forward? 回答正确A. 4B. 5C. 65. From the passage, we know that Robin Sharma is 回答正确A. an expert on leadership, and personal successB. a great leaderC. someone who likes to play the game of Hide and Seek答案：1. C 2. A 3. B 4. C 5. A1. What is necessary in creating innovation culture? 回答正确2. How does 3M create its innovation culture? 回答正确A. Put innovation at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recognize innovation in every part of the company.3. The word prerequisite in “Make it a job prerequisite ”means 回答不正确A. required as a prior conditionB. going afterC. prior to request4. How does Gillette create its innovation culture? 回答不正确A. Put innovation at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recognize innovation in every part of the company.5. The formation from idea to innovation needs 回答不正确. A. discussion and reviseB. failure and courageC. support and cooperation答案：1. B 2. B 3. A 4. C 5. C三、判断正误1、in competitive markets, leaders are under increased pressure to maintain a positive work culture.A positive work culture cultivates greater employee satisfaction; greater employee satisfactioncontributes to higher performance; higher performance impacts improved client outcomes; improved client outcomes contribute to service excellence.Positive work cultures are built over time and need constant attention. Such cultures are dependent on leadership vision and values.26. A positive work culture will give workers more satisfaction.27. Positive cultures have a lot to do with leadership vision and values.28. The direction and actions for the business must differ from the core values of the employeesin order for a workplace culture to be positive.29. In competitive markets, leaders are under more and more pressure to keep a positive workculture.30. Positive work culture can be built in a short time.答案：26. T 27. T 28. F 29. T26. Nokia lost the smartphone battle because its technology was not as good as that of Apple.27. Nokia ’s middle managers were frank to tell the truth, but the top ones didn ’t listen to them.28. Nokia ’s top managers were frank to hear the truth, but the top ones didn ’t listen to them.29. Middle managers in Nokia delivered results more than they promised earlier.30. Nokia ’s top managers should have had better conversation tec hniques to encourage internal coordination and truth.答案：27. F 28. T 29. F1. Communication and leadership don't always go hand in hand. 回答正确2. The say-do gap happens when people misunderstand their leader's intention. 回答正确3. Using technical jargon makes a leader convincing. 回答不正确4. Communicating sincerely is always the best. 回答正确5. Observation is as important as communication when you want to know what people really think.回答正确答案：1. F 2. F 3. F 4. T 5. T1. Team building event is traditionally related to playing games at resort. 回答正确2. The author claims that playing games together is as important as form teams to solve real work。
电大2018-2019年度管理系统英语4参考问题详解
英语参考答案一、选择题1、-I think things have been a bit difficult for us the last couple of months.-________A_______We’ve been working hard, but still getting behind.A. You’re right.B. I’m afraid.C. I don’t think so.2. –How can you explain the latest situation?-____A____,I know it is all my fault.A. SorryB. Excuse meC. I’m afraid3. –Do you mind if I use vouchers to spend in a restaurant?-______B_____A. Yes, please.B. Not at all. Go ahead.C. No, thank you.4. –I’m going to Beijing for a few days.-______C____ I wish I could go with you.A. It doesn’t matter.B. Forget it.C. I really envy you.5. –The Auto Show in the City Stadium has been canceled.-Oh, no!____A______A. What a pity!B. It doesn’t matterC. It’s not interesting at all!6-Is it possible for you to work out the plan tonight?-________B_______.A. I’ll do that.B. I think so.C. I’d love to.7. –How did your meeting go yesterday?-____A____,actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special9. –Will you help me arrange a meeting with Mr. Brown, please?-_____C_____A. No, no way.B. No, I can’t.C. Sorry I can’t. I have to finish my project right now.10. –You’d better not push yourself too hard. You can turn to the team for help.-___B_______A. You are right.B. No, we can’t do that.C.I think it will kill our time.11.This project is too big for me to finish on time.—________C________.A.Please do me a favorB. That is a daydreamC. I'll give you a hand12.AT&T found that employees with better planning and decision-making skills were ___A___ to be promoted into management jobs.A. more likelyB. more likeC. more unlikely13. The demands and requirements placed on the CEO of Sony are different from ___B___ on the manager of your local Wendy's restaurantA. theseB. thoseC. which14.It is through enthusiasm and quiet intensity __A____ we transform creativity and vision into the technologies.A. that 正确B. /C. which15.We could let some of the staff work from home.______B__________?— That's a good idea.A. Do you have any good ideasB. What do you think of itC. Is there anything else16.Could you give us a speech on management functions some day this week?—_______C_________.A. That'a good ideaB. No, I already have plansC. I'd love to, but I'm busy this week17.The Human Resource Managing Department at Honda is given specific instructions ___C___ employ the best possible workers.A. how toB. on what toC. on how to18.Even the best continually seek ways to ___C___ their skills.A. sharpB. sharpenerC. sharpen20. The responsibilities in handbook ___B___ that managers have to be concerned with efficiency and effectiveness in the work process.A. implyB. indicate 正确C. interrupt21. so that understanding takes place. BA. enableB. EngageC. encourage22. Supervisors should ______ their employees in two-way communication so that understanding takes place.A. enableB. engage 正确C. encourage23. ____A__ CEOs spend planning, the more profitable their companies are.A. The more time 正确B. The moreC. The less time24. Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'm afraidI have no idea25. In today's environment, _____A_____ people are often burned out, it's important for employees to have a personal connection with you and the work you believe in.A. whereB. whenC. while26. Effective leaders distill complex thoughts and strategies into simple, memorable terms __B________ colleagues and customers can grasp and act upon.A. whenB. that 正确C. who27. What you need to do is to keep things short and sweet, just the ___C___.A. questionsB. topicsC. highlights28.— If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that 正确C. I know that29.When the message finally reached the Command Center, it ___B_______ “mutated” to become —“Send three and four-pence, we're going to a dance.”A. wasB. hadC. have30.I think the primary __A____factor is there's been so much absence lately.A. contributing 正确B. causingC. affecting31.If demand is rising but the firm _____C_____ from communication failure, then stocks will fall and there will be understaffing.A. has been sufferingB. is going to sufferC. is suffering 正确32.—_________C___________identify the problems that have been occurring?—Well, as you know, the problems we had with Gary caused a lot of friction among the team.A. What would youB. Will youC. Are you able to33.— Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'm afraidI have no idea34.Creativity, especially ____A______ which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.A. thatB. thoseC. /35.What you need to do is to keep things short and sweet, just the ___C___.A. questionsB. topicsC. highlights36.Every time I tried to say something, he would __B____ to something else.A. move offB. move onC. move over37. —How did your meeting go yesterday?— __________A__________actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special38.— If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that 正确C. I know that39.Effective leaders distill complex thoughts and strategies into simple, memorable terms ___B_______ colleagues and customers can grasp and act upon.A. when 不正确B. thatC. who40.He's left now, but productivity hasn't _C_____that much.A. carried on 不正确B. caught upC. picked up41.Who was _A_____ the meeting？A. chairingB. leading 不正确C. charging42. —_____B________— I'd like to have this film developed.A. What's it?B. May I help you?C. What do you want? 不正确43.— What are your teammates like?—_____A________A. They are all warmhearted and helpful.B. They all like sports and games. 不正确C. They are all good friends.44.How do you get your members to ___C___ as a team?A. pull apartB. pull upC. pull together 正确45.The majority of these team challenges __C____ anywhere.A. can deliverB. are deliveredC. can be delivered46.I have been very lucky to have had __A____ managers during my career so far.A. terrific 正确B. terribleC. terrifying47.Will you help me arrange a meeting with Mr. Brown, please?—_____C________A. No, no way. 不正确B. No, I can't.C. Sorry I can't. I have to finish my project right now.48.— Could I borrow your iPad for a few hours?—______B_______A. Yes, you can.B. Sure, here you are. Enjoy your time. 正确C. It doesn't matter.49.The team creates an environment ___C___ people are comfortable in communicating, advocating positions, and taking action.A. thatB. which 不正确C. in which50.Team members are ___B___ as unique people with irreplaceable experiences, points of view, and knowledge to contribute.A. treatedB. viewedC. known 不正确51.In high school, I am equally comfortable____B__as a member of a team and independently.A. to work 不正确B. workingC. work52. I am sorry for what I have said to you.—_______C______A. No problem.B. I'm sure about that.C. Don't think any more about it. 正确53.— Could I borrow your iPad for a few hours?—_______B______A. Yes, you can.B. Sure, here you are. Enjoy your time. 正确C. It doesn't matter.54.I like to think __C____. I am always the one finding new ways to a situation or challenge.A. inside of the boxB. of the boxC. outside of the box 正确55.I believe that I have a lot to contribute ___A___ a team environment, and am comfortable inboth leadership and player roles.A. toB. with 不正确C. for56.Regular and concrete feedback is important ___B___ who is not performing up to her potential.A. when to deal with a workerB. when dealing with a workerC. when dealt with a worker 不正确57. Wow! This is a fantastic project! I've never known you're so creative.— ______C____A. Don't mention it.B. Great, I dare to say I am a talent. 不正确C. Thanks for your compliments.58.— ______C____— You might as well write a thanks-note.A. How do you like the rewards?B. What do you do with the rewards? 不正确C. Could you suggest some ways of the rewards?59.Learning new things has always been a great ___A___ for me.A. motivator 正确B. motivateC. motivation60.The leader __C____ at creating opportunities to provide rewards, recognition and thanks to his or her staff.A. exceedsB. excellentC. excels 正确61.— Do you mind if I use vouchers to spend in a restaurant?— ____B______A. Yes, please. 不正确B. Not at all. Go ahead.C. No, thank you.62.—Can I get you a couple of tea?—________A_________________.A. That's very nice of youB. With pleasureC. You can, please 不正确63.__C____ clearly communicate with and actively listen to employees is essential to improve their performance.A. Be able toB. Being able 不正确C. Being able to64.___C___ the job, employers don't want to hire people who are difficult to get along with.A. Despite ofB. Regardless 不正确C. Regardless of65.An appreciated gift and the gesture of providing it will __B____ your coworker's day.A. look upB. light up 正确C. lift to66. You'd better not push yourself too hard. You can ask the team and listen.— ____A______A. You are right.B. No, we can't do that. 不正确C. I think it will kill our time.67.— _____C_____— You might as well write a thanks-note.A. How do you like the rewards?B. What do you do with the rewards? 不正确C. Could you suggest some ways of the rewards?68.Self-esteem needs might include the ___A___ from a workplace.A. rewardsB. rewarded 不正确C. rewarded69.Fifty-five per cent of the respondents said that praise and attention from their supervisor would make them feel __A____ the company cared about them and their well-being.A. as ifB. even if 不正确C. like70.All the team members tried their best. We lost the game, _____A____.A. howeverB. therefore 不正确C. since71. Over-the-top? You mean…— ______C______A. Well, sometimes your co-workers feel that you are too loud.B. No, I don't. 不正确C. Thanks a lot.72.— Why didn't you come to my birthday party yesterday?— ________B____A. Excuse me, my friend sent me a flower.B. Sorry, but my wife had a car accident. 正确C. Fine, I never go to birthday parties.73.At a rough ___A_____, we will take another four weeks to finish this plan.A. estimate 正确B. valueC. account74.Good work ____A____ good pay.A. deservesB. requests 不正确C. deserts75.They have come to the conclusion ___A_____ this winter will be even colder than before.A. thatB. forC. which 不正确76. I think I have made a great mistake.— _____C_______A. I don't think so. You really made an error. 不正确B. I don't think so. It's really terrible.C. I don't think so. It's not your fault.77.— Do you know where I can repair my motorcar?— _____B_______A. It's cheap to repair a motorcar.B. Around the street corner.C. You drive too fast to damage it. 不正确78.The workmen want to ____B____ the number of working hours and to increase pay.A. deleteB. decrease 正确C. depress79.Wendy suggests that we ___B_____ tomorrow.A. shall goB. should go 正确C. will go80.Without his assistance, I ___A_____ the research last month.A. would not have completed 正确B. could not finishC. should not finish81. — Haven't seen you for ages. What are you busy doing now?— _______C_____A. Yes ,long time no see.B. Yeah, thanks for coming.C. I am working part time in a bookstore. 正确82.— Over-the-top? You mean…— _____A_______A. Well, sometimes your co-workers feel that you are too loud. 正确B. No, I don't.C. Thanks a lot.83.Linda walked at the head, ___A_____ by her colleagues.A. followedB. following 不正确C. to follow84.Please ask the solicitor what his ____B____ would be to take the case to court.B. feeC. salary 不正确85.A child's character is greatly influenced by his home _____B___.A. caseB. environment 正确C. situation86.— Can I have three days off next week, Mr. Smith?— __B___. I can manage without you.A. I'm afraid notB. Of courseC. It depends 不正确87.— If you don't believe in yourself, no one else will.— __C___. Confidence is really important.88.They depend on each other to survive. In other words, they are ___B___ for survival.A. interwovenB. interdependent 正确C. international89.He ordered that nothing ____B____ until the police arrived.A. was touchedB. should be touched 正确C. had been touched90.Redundancy happens when employees need to __C___ their workforce. And as a result, someone gets dismissed from work.A. reformB. reproduce 不正确C. reduce91. — Which of these hats do you want?— ____A___ . Either will do.A. I don't mind 正确B. No problemC. Go ahead92.— If you don't believe in yourself, no one else will.— __C___. Confidence is really important.A. That's not the pointB. I don't think so 不正确C. I couldn't agree more93.By the end of the year, the sales plan for the next year___B___.A. will be madeB. will have been madeC. have been made 不正确94.All ___A__ glitters (闪闪发光) is not gold.A. that 正确B. which95.To build the reservoir（水库）， thousands of people have to be___A____ .A. relocatedB. repeated 不正确C. reopened96.— Terribly sorry to interrupt, but may I use your dictionary?— Yes,_______A_______.A. of courseB. it doesn’t matterC. no hurry 不正确97.— Have you already paid? What's my share of the bill？— _____C____. It wasn't very much.A. It's my shareB. None of your business 不正确C. Don't worry about it98.An agreement was reached on the ___C__ of mutual respect and mutual interest.A. basic 不正确B. baseC. basis99.___C__ there is smoke, there is fire.A. If 不正确B. WhenC. Wherepared ___A___ English, Chinese is generally believed to be more difficult to learn.A. with 正确B. fromC. against101. — The Auto Show in the City Stadium has been canceled.— Oh, no！___A______A. What a pity!B. It doesn't matter! 不正确C. It's not interesting at all!102.— Sorry for being late. I should have called you earlier.—_____C_____. I've just arrivedA. That's no troubleB. You are welcomeC. That's all right 正确103._A_____ the importance of English, we should put more effort into it and try to learn it well.A. GivenB. Giving 不正确C. Gave104.After days of investigation, the police were __B__ reality.A. looking into 不正确B. approachingC. finding105.The reason ___B__ he was absent from class yesterday was that he was ill and hospitalized.A. forB. why 正确C. that106. — You have to believe in yourself. No one else will, if you don't.— __________C__________Confidence is really important.A. It's not my cup of tea.B. I don't think so. 不正确C. I couldn't agree more.107.—It's about a successful businessman's management experience, isn't it?— _____B_______A. My pleasure!B. That's right! 正确C. It's up to you!108.The key ___A___ successful implementation is clearly communicating the strategy to the whole company.A. toB. in 不正确C. of109.We ___B_____ with achievement.A. doneB. are obsessed 正确C. catch up110.__C____ we can't compete in terms of size I do believe we hold an advantage in terms of dedication to customer service.A. ThereforeB. ButC. Although 正确111. —Scott，I'd like to have your opinions about my written report.—_______C_________ But I have one suggestion.A. That's a good idea. 不正确B. You are too modest.C. It looks fine to me.112.— I'd like a wake-up call at 7:00 a.m., please!— OK,_________B_______ .A. You will certainly make it.B. I'll make sure you get one.C. just do what you like. 不正确113.How do we expect to compete with a company that has such a huge __C____ and huge resources?A. recommendationB. reductionC. reputation 正确114.We need ____A____ communication skills: listen carefully, think before you speak and manage conflicts diplomatically.A. outstandingB. plainC. general 不正确115.This is the man ___B___ last night.A. whom I saw himB. whom I saw 正确C. what I saw116. ___________C__________-Actually I prefer working on my own.A. Could I use this dictionary?B. May I open the window to let in some fresh air?C. Do you prefer teamwork or working individually? 正确117.—Scott，I'd like to have your opinions about my written report.—________C________ But I have one suggestion.A. That's a good idea. 不正确B. You are too modest.C. It looks fine to me.118.He will write to me as soon as he ___B___ home.A. will have returnedB. returnsC. will return 不正确119.please ___A___ your hand if you have any question at all.A. raiseB. rise 不正确C. arise120.When people are surrounded by ___B___ communication and encouragement, they can find the courage to try, fail, redo, and try again.A. complicatedB. constant 正确C. corporate121. — I'd like a wake-up call at 7:00 a.m., please!— OK,_________B_______ .A. You will certainly make it.B. I'll make sure you get one. 正确C. just do what you like.122.— ___________C_________________—Actually I prefer working on my own.A. Could I use this dictionary?B. May I open the window to let in some fresh air?C. Do you prefer teamwork or working individually? 正确123.— Who should be responsible for the accident?— The boss, not the workers. They just carried out the order __B____.A. as are told 不正确B. as toldC. as they told124.How do we expect to compete with a company that has such a huge __C____ and huge resources?A. recommendationB. reductionC. reputation 正确125.We need _____A___ communication skills: listen carefully, think before you speak and manage conflicts diplomatically.A. outstanding 正确B. plainC. general二、阅读理解21. Confirming reception of the sent messages means____A________.A. the messages are sent to the right receiversB．the messages are correctly understoodC. the messages are correctedly written22. In the famous British Army Commander story, it was probably at the step of ____A_____ that went wrong in the communication chain.A. decodingB. sendingC. conceiving23. Chinese whispers is _____B_________.A. a person who whispers in ChineseB. a game to pass message around in a whisperC. the fact that Chinese people don’t normally talk very loudly24. Allocative failure does NOT happen when________A______.A. the right information goes to the right placeB. a company gathers false informationC. the correct information is not received by the right person25. Which of the following cases belongs to human failure? CA. Increasing customer complaints.B. Adequate communication between departments.C. Decreasing creativity across departments.21. What is the main idea of this passage? BA. To introduce some of the author’s ideas about management.B．To introduce five distinct functions of managing proposed by Fayol.C. To promote the book entitled Administration Industrielle et Generale.22. What are the influence of Fayol’s book Administration Industrielle et Generale? CA. It is of no influence at all for today.B. It is nearly forgotten by the world.C. it is still great effect on current management courses.23. Which step of managing refers to bring staff together and tell them what to do? BA. Leading.B. Organizing.C. Staffing.24. Which item in Chinese below has not mentioned as things needed to take care for people management?AA. 住房公积金B. 医疗补贴C. 请假25.In the step of ____A____, managers need to find out obstacles in the course of achieving company’s objectives and goals.A. controllingB. leadingC. planning1. Confirming reception of the sent messages means CA. the messages are sent to right receiversB. the messages are correctly understoodC. the messages are correctly understood by right receivers2. In the famous British Army Commander story, which step probably did NOT go wrong in the communication chain? AA. Conceiving.B. Sending.C. Receiving.3. What is Chinese whispers? BA. Who whispers in Chinese.B. A game to pass message around in a whisper.C. Chinese people who don't normally talk very loudly.4. Allocative failure does NOT happen when AA. the right information goes to the right placeB. a company gathers false informationC. the correct information is not received by the right department or person5. According to the passage, which of the following cases does NOT belong to human failure? CA. Decreasing creativity across departments.B. Inadequate communication between departments.C. Increasing customer complaints.1. This team building event was aimed at BA. helping these young, bright and enthusiastic employees become more concentrated on their workB. making the team members know how to share information or solutions and cooperate with each otherC. building up team morale2. This event was held in AA. a self-service restaurantB. a coffee shopC. a classroom3. About how many team members were out of the second round of the activity? CA. 30.B. 35.C. 5.4. Which statement below is correct? CA. In the second round, every one of the team had found their balloons after 15 minutes.B. In the third round, the team members were asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room.C. In the third round, everybody had their own balloon with help from others within 2 minutes.5. What was the event going to teach these employees? AA. Sharing and cooperating with other team members is more efficient when they are working together.B. Focusing solely on employees' own pursuits is not allowed in workplace.C. Failure of teamwork is caused by individual.1. How would you describe Google?回答不正确A. Medium-sized international companyB. Large global enterprisesC. Large American company2. Which one does NOT belong to the methods that Google motivate its employees?回答不正确A. Promoting the employee who has more influence on Google the higher job position.B. Shuttling the employees between home and office.C. Offering entertaining equipment in workplace.3. Who founded Google?回答不正确A. Larry Page and Sergey BrinB. Karen MayC. Sergey Brin4. If you are a normal employee of Google, what could you do EXCEPT?回答不正确A. Know all information of Google and discuss questions with your leaders.B. Only work for the project you choose.C. Play bowling with your colleagues and get away from mundane errands.5. What is Google's secret to success?回答不正确A. Innovating hi-tech products.B. Paying high salary to the employees and practicing strict management.C. Valuing the happiness of its employees as much as innovating good products.答案：1. B 2. A 3. A 4. B 5. C1. What should you do when you are given a bad performance review?回答不正确A. Argue with your boss.B. Make immediate remarks.C. Stay calm and listen carefully.2. What should you do after you are given a bad performance review?回答不正确A. Quit your job immediately.B. Insist on making comments.C. Learn from the review.3. What should you do if you do not agree with the bad performance review?回答不正确A. Tell the boss directly that you do not agree with the review.B. Make a written statement on your own behalf if it is allowed.C. Do not express your different understanding in a written statement.4. How do you improve a bad performance review?回答正确A. Understand the established performance standards.B. Learn more about what the employee wants or expects.C. Learn what the person who gives the review may think.5. Why should we understand the cause of a bad performance review?回答不正确A. Because it helps the employee to get promoted immediately.B. Because it encourages and motivates the worker to do better.C. Because it prevents the employee from professional growth.答案：1. C 2. C 3. B 4. A 5. B1. Enterprises carry out downsizing, reorganizing and cutting costs in order to 回答正确A. cut down on the number of workersB. reshuffle the organizationC. survive2. “No industry is exempt” means 回答正确A. No industry is an exceptionB. No industry is an exampleC. Not every industry can be exempted3. The following questions are often discussed among scholars EXCEPT 回答正确A. How can bosses create favorable conditions for changeB. How can productivity be increasedC. What can workers do to get through change4. How many suggestions does the author put forward?回答正确A. 4B. 5C. 65. From the passage, we know that Robin Sharma is 回答正确A. an expert on leadership, and personal successB. a great leaderC. someone who likes to play the game of Hide and Seek答案：1. C 2. A 3. B 4. C 5. A1. What is necessary in creating innovation culture?回答正确municationB.courageC.immitation2. How does 3M create its innovation culture?回答正确A. Put innovation at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recognize innovation in every part of the company.3. The word prerequisite in “Make it a job prerequisite” means 回答不正确A. required as a prior conditionB. going afterC. prior to request4. How does Gillette create its innovation culture?回答不正确A. Put innovation at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recognize innovation in every part of the company.5. The formation from idea to innovation needs 回答不正确. A. discussion and reviseB. failure and courageC. support and cooperation答案：1. B 2. B 3. A 4. C 5. C三、判断正误1、in competitive markets, leaders are under increased pressure to maintain a positive work culture.A positive work culture cultivates greater employee satisfaction; greater employee satisfaction contributes to higher performance; higher performance impacts improved client outcomes; improved client outcomes contribute to service excellence.Positive work cultures are built over time and need constant attention. Such cultures are dependent on leadership vision and values.26. A positive work culture will give workers more satisfaction.27. Positive cultures have a lot to do with leadership vision and values.28. The direction and actions for the business must differ from the core values of the employees in order for a workplace culture to be positive.29. In competitive markets, leaders are under more and more pressure to keep a positive work culture.30. Positive work culture can be built in a short time.答案：26. T 27. T 28. F 29. T 30.F26. Nokia lost the smartphone battle because its technology was not as good as that of Apple.27. Nokia’s middle managers were frank to tell the truth, but the top ones didn’t listen to them.28. Nokia’s top managers were frank to hear the truth, but the top ones didn’t listen to them.29. Middle managers in Nokia delivered results more than they promised earlier.30. Nokia’s top managers should have had better conversation techniques to encourage internal coordination and truth.答案：26.F 27. F 28. T 29. F 30.T1. Communication and leadership don't always go hand in hand.回答正确2. The say-do gap happens when people misunderstand their leader's intention.回答正确3. Using technical jargon makes a leader convincing.回答不正确4. Communicating sincerely is always the best.回答正确5. Observation is as important as communication when you want to know what people really think.回答正确答案：1. F 2. F 3. F 4. T 5. T1. Team building event is traditionally related to playing games at resort.回答正确。
电大20182020年度管理英语4参考答案.doc
英语参考答案一、选择题1、-I think things have been a bit difficult for us the last couple of months.-________A_______We’ve been working hard, but still getting behind.A. You ’re right.B. I ’m afraid.C. I don ’t think so.2. –How can you explain the latest situation?-____A____,I know it is all my fault.A. SorryB. Excuse meC. I ’m afraid3. –Do you mind if I use vouchers to spend in a restaurant?-______B_____A. Yes, please.B. Not at all. Go ahead.C. No, thank you.4. –I ’m going to Beijing for a few days.-______C____ I wish I could go with you.A. It doesn ’t matter.B. Forget it.C. I really envy you.5. –The Auto Show in the City Stadium has been canceled.-Oh, no!____A______A. What a pity!B. It doesn ’t matterC. It ’s not interesting at all!6-Is it possible for you to work out the plan tonight?-________B_______.A. I ’ll do that.B. I think so.C. I ’d love to.7. –How did your meeting go yesterday?-____A____,actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special9. –Will you help me arrange a meeting with Mr. Brown, please?-_____C_____A. No, no way.B. No, I can ’t.C. Sorry I can ’t. I have to finish my project rightnow.10. –You’d better not push yourself too hard. You can turn to the team for help.-___B_______A. You are right.B. No, we can ’t do that. think it will kill our time.project is too big for me to finish on time.—________C________.do me a favor B. That is a daydream C. I'll give you a hand&T found that employees with better planning and decision-making skills were ___A___ to be promoted into management jobs.A. more likelyB. more likeC. more unlikely13. The demands and requirements placed on the CEOof Sony are different from ___B___ on the manager of your local Wendy's restaurantA. theseB. thoseC. whichis through enthusiasm and quiet intensity __A____ we transform creativity and vision into thetechnologies.A. that 正确B. /C. whichcould let some of the staff work from ?—That's a good idea.A. Do you have any good ideasB. What do you think of itC. Is there anything elseyou give us a speech on management functions some day this week?—_______C_________.A. That'a good ideaB. No, I already have plansC. I'd love to, but I'm busy this weekHuman Resource Managing Department at Honda is given specific instructions ___C___ employ thebest possible workers.A. how toB. on what toC. on how tothe best continually seek ways to ___C___ their skills.A. sharpB. sharpenerC. sharpen20. The responsibilities in handbook ___B___ that managers have to be concerned with efficiencyand effectiveness in the work process.A. implyB. indicate 正确C. interrupt21. so that understanding takes place. BA. enableB. EngageC. encourage22. Supervisors should ______ their employees in two-way communication so that understanding takes place.A. enableB. engage 正确C. encourage23. ____A__ CEOs spend planning, the more profitable their companies are.A. The more time 正确B. The moreC. The less time24. Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'm afraidI have no idea25. In today's environment, _____A_____ people are often burned out, it's important for employees to have a personal connection with you and the work you believe in.A. whereB. whenC. while26. Effective leaders distill complex thoughts and strategies into simple, memorable terms __B________ colleagues and customers can grasp and act upon.A. whenB. that 正确C. who27. What you need to do is to keep things short and sweet, just the ___C___.A. questionsB. topicsC. highlights28. —If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that 正确C. I know thatthe message finally reached the Command Center, it __ _B_______ “mutated”to become —“Sendthree and four- pence, we're going to a dance. ”A. wasB. hadC. havethink the primary __A____factor is there's been so much absence lately.A. contributing 正确B. causingC. affectingdemand is rising but the firm _____C_____ from communication failure, then stocks will falland there will be understaffing.A. has been sufferingB. is going to sufferC. is suffering 正确32. —_________C___________identify the problems that have been occurring?—Well, as you know, the problems we had with Gary caused a lot of friction among the team.A. What would youB. Will youC. Are you able to33. —Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'm afraidI have no idea, especially ____A______ which takes place across departmental boundaries, is likely to sufferhugely as team synergy slips.A. thatB. thoseC. /you need to do is to keep things short and sweet, just the ___C___.A. questionsB. topicsC. highlightstime I tried to say something, he would __B____ to something else.A. move offB. move onC. move over37. —How did your meeting go yesterday?—__________A__________actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special38. —If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that 正确C. I know thatleaders distill complex thoughts and strategies into simple, memorable terms ___B_______ colleagues and customers can grasp and act upon.A. when 不正确B. thatC. who's left now, but productivity hasn't _C_____that much.A. carried on 不正确B. caught upC. picked upwas _A_____ the meeting ？A. chairingB. leading 不正确C. charging42. —_____B________—I'd like to have this film developed.A. What's it?B. May I help you?C. What do you want? 不正确43. —What are your teammates like?—_____A________A. They are all warmhearted and helpful.B. They all like sports and games. 不正确C. They are all good friends.do you get your members to ___C___ as a team?A. pull apartB. pull upC. pull together 正确majority of these team challenges __C____ anywhere.A. can deliverB. are deliveredC. can be deliveredhave been very lucky to have had __A____ managers during my career so far.A. terrific 正确B. terribleC. terrifyingyou help me arrange a meeting with Mr. Brown, please?—_____C________A. No, no way. 不正确B. No, I can't.C. Sorry I can't. I have to finish my project right now.48. —Could I borrow your iPad for a few hours?—______B_______A. Yes, you can.B. Sure, here you are. Enjoy your time. 正确C. It doesn't matter.team creates an environment ___C___ p eople are comfortable in communicating, advocating positions, and taking action.A. thatB. which 不正确C. in whichmembers are ___B___ as unique people with irreplaceable experiences, points of view, and knowledge to contribute.A. treatedB. viewedC. known 不正确high school, I am equally comfortable____B__as a member of a team and independently.A. to work 不正确B. workingC. work52. I am sorry for what I have said to you.—_______C______A. No problem.B. I'm sure about that.C. Don't think any more about it. 正确53. —Could I borrow your iPad for a few hours?—_______B______A. Yes, you can.B. Sure, here you are. Enjoy your time. 正确C. It doesn't matter.like to think __C____. I am always the one finding new ways to a situation or challenge.A. inside of the boxB. of the boxC. outside of the box 正确believe that I have a lot to contribute ___A___ a team environment, and am comfortable in bothleadership and player roles.A. toB. with 不正确C. forand concrete feedback is important ___B___ who is not performing up to her potential.A. when to deal with a workerB. when dealing with a workerC. when dealt with a worker 不正确57. Wow! This is a fantastic project! I've never known you're so creative.—______C____A. Don't mention it.B. Great, I dare to say I am a talent. 不正确C. Thanks for your compliments.58. —______C____—You might as well write a thanks-note.A. How do you like the rewards?B. What do you do with the rewards? 不正确C. Could you suggest some ways of the rewards?new things has always been a great ___A___ for me.A. motivator 正确B. motivateC. motivationleader __C____ at creating opportunities to provide rewards, recognition and thanks to his orher staff.A. exceedsB. excellentC. excels 正确61. —Do you mind if I use vouchers to spend in a restaurant?—____B______A. Yes, please. 不正确B. Not at all. Go ahead.C. No, thank you.62. —Can I get you a couple of tea?—________A_________________.A. That's very nice of youB. With pleasureC. You can, please 不正确clearly communicate with and actively listen to employees is essential to improve their performance.A. Be able toB. Being able 不正确C. Being able tothe job, employers don't want to hire people who are difficult to get along with.A. Despite ofB. Regardless 不正确C. Regardless ofappreciated gift and the gesture of providing it will __B____ your coworker's day.A. look upB. light up 正确C. lift to66. You'd better not push yourself too hard. You can ask the team and listen.—____A______A. You are right.B. No, we can't do that. 不正确C. I think it will kill our time.67. —_____C_____—You might as well write a thanks-note.A. How do you like the rewards?B. What do you do with the rewards? 不正确C. Could you suggest some ways of the rewards?needs might include the ___A___ from a workplace.A. rewardsB. rewarded 不正确C. rewardedper cent of the respondents said that praise and attention from their supervisor would make them feel __A____ the company cared about them and their well-being.A. as ifB. even if 不正确C. likethe team members tried their best. We lost the game, _____A____.A. howeverB. therefore 不正确C. since71. Over-the- top? You mean⋯—______C______A. Well, sometimes your co-workers feel that you are too loud.B. No, I don't. 不正确C. Thanks a lot.72. —Why didn't you come to my birthday party yesterday?—________B____A. Excuse me, my friend sent me a flower.B. Sorry, but my wife had a car accident. 正确C. Fine, I never go to birthday parties.a rough ___A_____, we will take another four weeks to finish this plan.A. estimate 正确B. valueC. accountwork ____A____ good pay.A. deservesB. requests 不正确C. desertshave come to the conclusion ___A_____ this winter will be even colder than before.A. thatB. forC. which 不正确76. I think I have made a great mistake.—_____C_______A. I don't think so. You really made an error. 不正确B. I don't think so. It's really terrible.C. I don't think so. It's not your fault.77. —Do you know where I can repair my motorcar?—_____B_______A. It's cheap to repair a motorcar.B. Around the street corner.C. You drive too fast to damage it. 不正确workmen want to ____B____ the number of working hours and to increase pay.A. deleteB. decrease 正确C. depresssuggests that we ___B_____ tomorrow.A. shall goB. should go 正确C. will gohis assistance, I ___A_____ the research last month.A. would not have completed 正确B. could not finishC. should not finish81. —Haven't seen you for ages. What are you busy doing now?—_______C_____A. Yes ,long time no see.B. Yeah, thanks for coming.C. I am working part time in a bookstore. 正确82. —Over-the- top? You mean⋯—_____A_______A. Well, sometimes your co-workers feel that you are too loud. 正确B. No, I don't.C. Thanks a lot.walked at the head, ___A_____ by her colleagues.A. followedB. following 不正确C. to followask the solicitor what his ____B____ would be to take the case to court.B. feeC. salary 不正确child's character is greatly influenced by his home _____B___.A. caseB. environment 正确C. situation86. — Can I have three days off next week, Mr. Smith?—__B___. I can manage without you.A. I'm afraid notB. Of courseC. It depends 不正确87. — If you don't believe in yourself, no one else will.—__C___. Confidence is really important.depend on each other to survive. In other words, they are ___B___ for survival.A. interwovenB. interdependent 正确C. internationalordered that nothing ____B____ until the police arrived.A. was touchedB. should be touched 正确C. had been touchedhappens when employees need to __C___ their workforce. And as a result, someone gets dismissed from work.A. reformB. reproduce 不正确C. reduce91. —Which of these hats do you want?—____A___ . Either will do.A. I don't mind 正确B. No problemC. Go ahead92. — If you don't believe in yourself, no one else will.—__C___. Confidence is really important.A. That's not the pointB. I don't think so 不正确C. I couldn't agree morethe end of the year, the sales plan for the next year___B___.A. will be madeB. will have been madeC. have been made 不正确___A__ glitters ( 闪闪发光 ) is not gold.A. that 正确B. whichbuild the reservoir （水库）， thousands of people have to be___A____ .A. relocatedB. repeated 不正确C. reopened96. — Terribly sorry to interrupt, but may I use your dictionary?—Y es,_______A_______.A. of courseB. it doesn ’t matterC. no hurry 不正确97. — Have you already paid? What's my share of the bill ？—_____C____. It wasn't very much.A. It's my shareB. None of your business 不正确C. Don't worry about itagreement was reached on the ___C__ of mutual respect and mutual interest.A. basic 不正确B. baseC. basisthere is smoke, there is fire.A. If 不正确B. WhenC. Where___A___ English, Chinese is generally believed to be more difficult to learn.A. with 正确B. fromC. against101. — The Auto Show in the City Stadium has been canceled.—O h, no ！___A______A. What a pity!B. It doesn't matter! 不正确C. It's not interesting at all!102. — Sorry for being late. I should have called you earlier.—_____C_____. I've just arrivedA. That's no troubleB. You are welcomeC. That's all right 正确the importance of English, we should put more effort into it and try to learn it well.A. GivenB. Giving 不正确C. Gavedays of investigation, the police were __B__ reality.A. looking into 不正确B. approachingreason ___B__ he was absent from class yesterday was that he was ill and hospitalized.A. forB. why 正确C. that106. —You have to believe in yourself. No one else will, if you don't.—__________C__________Confidence is really important.A. It's not my cup of tea.B. I don't think so. 不正确C. I couldn't agree more.107. —It's about a successful businessman's management experience, isn't it?—_____B_______A. My pleasure!B. That's right! 正确C. It's up to you!key ___A___ successful implementation is clearly communicating the strategy to the whole company. A. to B. in 不正确 C. of___B_____ with achievement.A. doneB. are obsessed 正确C. catch upwe can't compete in terms of size I do believe we hold an advantage in terms of dedication tocustomer service.A. ThereforeB. ButC. Although 正确111. —Scott ，I'd like to have your opinions about my written report.—_______C_________ But I have one suggestion.A. That's a good idea. 不正确B. You are too modest.C. It looks fine to me.112. —I'd like a wake-up call at 7:00 ., please!—OK,_________B_______ .A. You will certainly make it.B. I'll make sure you get one.C. just do what you like. 不正确do we expect to compete with a company that has such a huge __C____ and huge resources?A. recommendationB. reductionC. reputation 正确need ____A____ communication skills: listen carefully, think before you speak and manage conflicts diplomatically.A. outstandingB. plainC. general 不正确is the man ___B___ last night.A. whom I saw himB. whom I saw 正确C. what I saw116. ___________C__________-Actually I prefer working on my own.A. Could I use this dictionary?B. May I open the window to let in some fresh air?C. Do you prefer teamwork or working individually? 正确117. —Scott ，I'd like to have your opinions about my written report.—________C________ But I have one suggestion.A. That's a good idea. 不正确B. You are too modest.C. It looks fine to me.will write to me as soon as he ___B___ home.A. will have returnedB. returnsC. will return 不正确___A___ your hand if you have any question at all.A. raiseB. rise 不正确C. arisepeople are surrounded by ___B___ communication and encouragement, they can find the courage to try, fail, redo, and try again.A. complicatedB. constant 正确C. corporate121. —I'd like a wake-up call at 7:00 ., please!—OK,_________B_______ .A. You will certainly make it.B. I'll make sure you get one. 正确C. just do what you like.122. —___________C_________________—Actually I prefer working on my own.A. Could I use this dictionary?B. May I open the window to let in some fresh air?C. Do you prefer teamwork or working individually? 正确123. —Who should be responsible for the accident?—The boss, not the workers. They just carried out the order __B____.A. as are told 不正确B. as toldC. as they tolddo we expect to compete with a company that has such a huge __C____ and huge resources?A. recommendationB. reductionC. reputation 正确need _____A___ communication skills: listen carefully, think before you speak and manage conflicts diplomatically.A. outstanding 正确B. plainC. general二、阅读理解21. Confirming reception of the sent messages means____A________.A. the messages are sent to the right receiversB ．the messages are correctly understoodC. the messages are correctedly written22. In the famous British Army Commander story, it was probably at the step of ____A_____ thatwent wrong in the communication chain.A. decodingB. sendingC. conceiving23. Chinese whispers is _____B_________.A. a person who whispers in ChineseB. a game to pass message around in a whisperC. the fact that Chinese people don ’t normally talk very loudly24. Allocative failure does NOT happen when________A______.A. the right information goes to the right placeB. a company gathers false informationC. the correct information is not received by the right person25. Which of the following cases belongs to human failure? CA. Increasing customer complaints.B. Adequate communication between departments.C. Decreasing creativity across departments.21. What is the main idea of this passage? BA. To introduce some of the author ’s ideas about management.B ．To introduce five distinct functions of managing proposed by Fayol.C. To promote the book entitled Administration Industrielle et Generale.22. What are the influence of Fayol ’s book Administration Industrielle et Generale? CA. It is of no influence at all for today.B. It is nearly forgotten by the world.C. it is still great effect on current management courses.23. Which step of managing refers to bring staff together and tell them what to do? BA. Leading.B. Organizing.C. Staffing.24. Which item in Chinese below has not mentioned as things needed to take care for peoplemanagement?AA. 住房公积金B. 医疗补贴C. 请假the step of ____A____, managers need to find out obstacles in the course of achieving company’s objectives and goals.A. controllingB. leadingC. planning1. Confirming reception of the sent messages means CA. the messages are sent to right receiversB. the messages are correctly understoodC. the messages are correctly understood by right receivers2. In the famous British Army Commander story, which step probably did NOT go wrong in thecommunication chain? AA. Conceiving.B. Sending.C. Receiving.3. What is Chinese whispers? BA. Who whispers in Chinese.B. A game to pass message around in a whisper.C. Chinese people who don't normally talk very loudly.4. Allocative failure does NOT happen when AA. the right information goes to the right placeB. a company gathers false informationC. the correct information is not received by the right department or person5. According to the passage, which of the following cases does NOT belong to human failure? CA. Decreasing creativity across departments.B. Inadequate communication between departments.C. Increasing customer complaints.1. This team building event was aimed at BA. helping these young, bright and enthusiastic employees become more concentrated on theirworkB. making the team members know how to share information or solutions and cooperate with eachotherC. building up team morale2. This event was held in AA. a self-service restaurantB. a coffee shopC. a classroom3. About how many team members were out of the second round of the activity? CA. 30.B. 35.C. 5.4. Which statement below is correct? CA. In the second round, every one of the team had found their balloons after 15 minutes.B. In the third round, the team members were asked them to find the balloon with their nameon it amongst the hundreds of other balloons in the room.C. In the third round, everybody had their own balloon with help from others within 2 minutes.5. What was the event going to teach these employees? AA. Sharing and cooperating with other team members is more efficient when they are workingtogether.B. Focusing solely on employees' own pursuits is not allowed in workplace.C. Failure of teamwork is caused by individual.1. How would you describe Google? 回答不正确A. Medium-sized international companyB. Large global enterprisesC. Large American company2. Which one does NOT belong to the methods that Google motivate its employees? 回答不正确A. Promoting the employee who has more influence on Google the higher job position.B. Shuttling the employees between home and office.C. Offering entertaining equipment in workplace.3. Who founded Google? 回答不正确A. Larry Page and Sergey BrinB. Karen MayC. Sergey Brin4. If you are a normal employee of Google, what could you do EXCEPT? 回答不正确A. Know all information of Google and discuss questions with your leaders.B. Only work for the project you choose.C. Play bowling with your colleagues and get away from mundane errands.5. What is Google's secret to success? 回答不正确A. Innovating hi-tech products.B. Paying high salary to the employees and practicing strict management.C. Valuing the happiness of its employees as much as innovating good products.答案：1. B 2. A 3. A 4. B 5. C1. What should you do when you are given a bad performance review? 回答不正确A. Argue with your boss.B. Make immediate remarks.C. Stay calm and listen carefully.2. What should you do after you are given a bad performance review? 回答不正确A. Quit your job immediately.B. Insist on making comments.C. Learn from the review.3. What should you do if you do not agree with the bad performance review? 回答不正确A. Tell the boss directly that you do not agree with the review.B. Make a written statement on your own behalf if it is allowed.C. Do not express your different understanding in a written statement.4. How do you improve a bad performance review? 回答正确A. Understand the established performance standards.B. Learn more about what the employee wants or expects.C. Learn what the person who gives the review may think.5. Why should we understand the cause of a bad performance review? 回答不正确A. Because it helps the employee to get promoted immediately.B. Because it encourages and motivates the worker to do better.C. Because it prevents the employee from professional growth.答案：1. C 2. C 3. B 4. A 5. B1. Enterprises carry out downsizing, reorganizing and cutting costs in order to 回答正确A. cut down on the number of workersB. reshuffle the organizationC. survive2. “No industry is exempt ” means 回答正确A. No industry is an exceptionB. No industry is an exampleC. Not every industry can be exempted3. The following questions are often discussed among scholars EXCEPT 回答正确A. How can bosses create favorable conditions for changeB. How can productivity be increasedC. What can workers do to get through change4. How many suggestions does the author put forward? 回答正确A. 4B. 5C. 65. From the passage, we know that Robin Sharma is 回答正确A. an expert on leadership, and personal successB. a great leaderC. someone who likes to play the game of Hide and Seek答案：1. C 2. A 3. B 4. C 5. A1. What is necessary in creating innovation culture? 回答正确2. How does 3M create its innovation culture? 回答正确A. Put innovation at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recognize innovation in every part of the company.3. The word prerequisite in “Make it a job prerequisite ”means 回答不正确A. required as a prior conditionB. going afterC. prior to request4. How does Gillette create its innovation culture? 回答不正确A. Put innovation at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recognize innovation in every part of the company.5. The formation from idea to innovation needs 回答不正确. A. discussion and reviseB. failure and courageC. support and cooperation答案：1. B 2. B 3. A 4. C 5. C三、判断正误1、in competitive markets, leaders are under increased pressure to maintain a positive work culture.A positive work culture cultivates greater employee satisfaction; greater employee satisfactioncontributes to higher performance; higher performance impacts improved client outcomes; improved client outcomes contribute to service excellence.Positive work cultures are built over time and need constant attention. Such cultures are dependent on leadership vision and values.26. A positive work culture will give workers more satisfaction.27. Positive cultures have a lot to do with leadership vision and values.28. The direction and actions for the business must differ from the core values of the employeesin order for a workplace culture to be positive.29. In competitive markets, leaders are under more and more pressure to keep a positive workculture.30. Positive work culture can be built in a short time.答案：26. T 27. T 28. F 29. T26. Nokia lost the smartphone battle because its technology was not as good as that of Apple.27. Nokia ’s middle managers were frank to tell the truth, but the top ones didn ’t listen to them.28. Nokia ’s top managers were frank to hear the truth, but the top ones didn ’t listen to them.29. Middle managers in Nokia delivered results more than they promised earlier.30. Nokia ’s top managers should have had better conversation tec hniques to encourage internal coordination and truth.答案：27. F 28. T 29. F1. Communication and leadership don't always go hand in hand. 回答正确2. The say-do gap happens when people misunderstand their leader's intention. 回答正确3. Using technical jargon makes a leader convincing. 回答不正确4. Communicating sincerely is always the best. 回答正确5. Observation is as important as communication when you want to know what people really think.回答正确答案：1. F 2. F 3. F 4. T 5. T1. Team building event is traditionally related to playing games at resort. 回答正确2. The author claims that playing games together is as important as form teams to solve real work。
电大2018度管理英语4参考
英语参照答案一、选择题1、 -I think things have been a bit difficult for us the last couple of months.-________A_______We’ ve been working hard, but still getting behind.A. You ’ re right.B. I’ m afraid.C. I don’ t think so.2.–How can you explain the latest situation?-____A____,I know it is all my fault.3.–Do you mind if I use vouchers to spend in a restaurant?-______B_____A. Yes, please.B. Not at all. Go ahead.C. No, thank you.4.–I ’ m going to Beijing for a few days.-______C____ I wish I could go with you.5.–The Auto Show in the City Stadium has been canceled.-Oh, no!____A______A. What a pity!B. It doesn’t matterC. It’ s not interesting at all!6-Is it possible for you to work out the plan tonight?-________B_______.A. I ’ ll do that.B. I think so.C. I’d love to.7.–How did your meeting go yesterday?-____A____,actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special9.–Will you help me arrange a meeting with Mr. Brown, please?-_____C_____A. No, no way.B. No, I can’t.C. Sorry I can’ t. I have to finish my project rightnow.10.– You’ d better not push yourself too hard. You can turn to the team for help.-___B_______A. You are right.B. No, we can’ t do that.think it will kill our time.project is too big for me to finish on time.—________C________.do me a favor B. That is a daydream C. I'll give you a hand&T found that employees with better planning and decision-making skills were ___A___ to be promoted into management jobs.A. more likelyB. more likeC. more unlikely13. The demands and requirements placed on the CEOof Sony are different from ___B___ on the manager of your local Wendy's restaurantA. theseB. thoseC. whichis through enthusiasm and quiet intensity __A____ we transform creativity and vision into thetechnologies.A. that正确B. /C. whichcould let some of the staff work from ?— That's a good idea.A. Do you have any good ideasB. What do you think of itC. Is there anything elseyou give us a speech on management functions some day this week?—_______C_________.Human Resource Managing Department at Honda is given specific instructions ___C___ employthe best possible workers.the best continually seek ways to ___C___ their skills.A. sharpB. sharpenerC. sharpen20.The responsibilities in handbook ___B___ that managers have to be concerned with efficiencyand effectiveness in the work process.A. implyB. indicate正确C. interrupt21. so that understanding takes place.BA. enableB. EngageC. encourage22. Supervisors should ______ their employees in two-way communication so that understanding takes place.A. enableB. engage正确C. encourage23. ____A__ CEOs spend planning, the more profitable their companies are.A. The more time正确B. The moreC. The less time24. Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr. BrownC. I'mafraid I have no idea25. In today's environment, _____A_____ people are often burned out, it's important for employees to have a personal connection with you and the work you believe in.A. whereB. whenC. while26. Effective leaders distill complex thoughts and strategies into simple,memorable terms __B________ colleagues and customers can grasp and act upon.A. whenB. that正确C. who27.What you need to do is to keep things short and sweet, just the ___C___.A. questionsB. topicsC. highlights28.— If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that正确C. I know thatthe message finally reached the Command Center, it ___B_______ “mutated ” to become—“ Send three and four-pence, we're going to a dance.”A. wasB. hadC. havethink the primary __A____factor is there's been so much absence lately.A. contributing正确B. causingC. affectingdemand is rising but the firm _____C_____ from communication failure, then stocks will falland there will be understaffing.A. has been sufferingB. is going to sufferC. is suffering正确32. — _________C___________identify the problems that have been occurring?—Well, as you know, the problems we had with Gary caused a lot of friction among the team.A. What would youB. Will youC. Are you able to33. — Will you go on a picnic with us tomorrow?—_________C___________.A. Yes, but I'll have English classesB. Sorry, I have an appointment with Dr.Brown C. I'm afraid I have no idea,especially ____A______ which takes place across departmental boundaries, is likely to sufferhugely as team synergy slips.you need to do is to keep things short and sweet, just the ___C___.time I tried to say something, he would __B____ to something else.37.—How did your meeting go yesterday?— __________A__________actually, it was really frustrating.A. Not so goodB. Very goodC. Nothing special38. — If you can't say what you've come to say at the meeting, what's the point?—___________B_________,but I think you might need to change your approach somewhat.A. I am not sureB. I can see that正确C. I know thatterms ___B_______ leaders distill complex thoughts and strategies into simple,memorablecolleagues and customers can grasp and act upon.A. when不正确B. thatC. who's left now, but productivity hasn't _C_____that much.A. carried on不正确B. caught upC. picked upwas _A_____ the meeting？A. chairingB. leading不正确C. charging42.—_____B________— I'd like to have this film developed.A. What's it?B. May I help you?43. — What are your teammates like?—_____A________do you get your members to ___C___ as a team?A. pull apartB. pull upC. pull together正确majority of these team challenges __C____ anywhere.A. can deliverB. are deliveredC. can be deliveredhave been very lucky to have had __A____ managers during my career so far.A. terrific正确B.terribleC.terrifyingyou help me arrange a meeting with Mr. Brown, please?—_____C________C. Sorry I can't. I have to finish my project right now.48. — Could I borrow your iPad for a few hours?—______B_______A. Yes, you can.B. Sure, here you are. Enjoy your time.正确C. It doesn't matter.team creates an environment ___C___ people are comfortable in communicating, and taking action.A. thatB. which不正确C. in whichmembers are ___B___ as unique people with irreplaceable experiences,points to contribute.advocating positions, of view, and knowledgeA.treatedB.viewedC.known 不正确high school, I am equally comfortable____B__as a member of a team and independently.A. to work不正确B. workingC. work52. I am sorry for what I have said to you.—_______C______A. No problem.B. I'm sure about that.C. Don't think any more about it.正确53. — Could I borrow your iPad for a few hours?—_______B______A. Yes, you can.B. Sure, here you are. Enjoy your time.正确C. It doesn't matter.like to think __C____. I am always the one finding new ways to a situation or challenge.A. inside of the boxB. of the boxC. outside of the box正确believe that I have a lot to contribute ___A___ a team environment, and am comfortable in bothleadership and player roles.A.toB.with 不正确C.forand concrete feedback is important ___B___ who is not performing up to her potential.A. when to deal with a worker57. Wow! This is a fantastic project! I've never known you're so creative.— ______C____A. Don't mention it.B. Great, I dare to say I am a talent.不正确C. Thanks for your compliments.58. — ______C____— You might as well write a thanks-note.A. How do you like the rewards?new things has always been a great ___A___ for me.B.motivateC.motivationleader __C____ at creating opportunities to provide rewards, recognition and thanks to his orher staff.A.exceedsB.excellentC.excels 正确61. — Do you mind if I use vouchers to spend in a restaurant?— ____B______62. — Can I get you a couple of tea?—________A_________________.A. That's very nice of youB. With pleasureC. You can, please不正确listen to employees is essential to improve their clearly communicate with and activelyperformance.A. Be able toB. Being able不正确C. Being able tothe job, employers don't want to hire people who are difficult to get along with.A. Despite ofB. Regardless不正确C. Regardless ofappreciated gift and the gesture of providing it will __B____ your coworker's day.A. look upB. light up正确C. lift to66. You'd better not push yourself too hard. You can ask the team and listen.— ____A______A. You are right.B. No, we can't do that.不正确C. I think it will kill our time.67. — _____C_____— You might as well write a thanks-note.B. What do you do with the rewards?不正确C. Could you suggest some ways of the rewards?needs might include the ___A___ from a workplace.A.rewardsB.rewarded 不正确C.rewardedper cent of the respondents said that praise and attention from their supervisor would make them feel __A____ the company cared about them and their well-being.the team members tried their best. We lost the game, _____A____.A.howeverB.therefore不正确C.since71.Over-the- top? You mean ⋯— ______C______A. Well, sometimes your co-workers feel that you are too loud.72. — Why didn't you come to my birthday party yesterday?— ________B____A. Excuse me, my friend sent me a flower.B. Sorry, but my wife had a car accident.正确C. Fine, I never go to birthday parties.a rough ___A_____, we will take another four weeks to finish this plan.B.valueC.accountwork ____A____ good pay.A.deservesB.requests 不正确C.desertshave come to the conclusion ___A_____ this winter will be even colder than before.A. thatB. forC. which不正确76. I think I have made a great mistake.— _____C_______A. I don't think so. You really made an error.不正确B. I don't think so. It's really terrible.C. I don't think so. It's not your fault.77. — Do you know where I can repair my motorcar?— _____B_______A. It's cheap to repair a motorcar.B. Around the street corner.C. You drive too fast to damage it.不正确workmen want to ____B____ the number of working hours and to increase pay.A.deleteB.decrease 正确C.depresssuggests that we ___B_____ tomorrow.A. shall goB. should go正确C. will gohis assistance, I ___A_____ the research last month.81.—Haven't seen you for ages. What are you busy doing now?— _______C_____A. Yes ,long time no see.B. Yeah, thanks for coming.C. I am working part time in a bookstore.正确82. — Over-the- top? You mean ⋯— _____A_______正确A. Well, sometimes your co-workers feel that you are too loud.B. No, I don't.C. Thanks a lot.walked at the head, ___A_____ by her colleagues.A. followedB. following不正确C. to followask the solicitor what his ____B____ would be to take the case to court.B.feeC.salary 不正确child's character is greatly influenced by his home _____B___.A.caseB.environment 正确C.situation86. — Can I have three days off next week, Mr. Smith?— __B___. I can manage without you.A. I'm afraid notB. Of course87. — If you don't believe in yourself, no one else will.— __C___. Confidence is really important.depend on each other to survive. In other words, they are ___B___ for survival.A.interwovenB.interdependent正确C.internationalordered that nothing ____B____ until the police arrived.A. was touchedB. should be touched正确C. had been touchedhappens when employees need to __C___ their workforce. And as a result, someone gets dismissed from work.A.reformB.reproduce 不正确C.reduce91.—Which of these hats do you want?— ____A___ . Either will do.A. I don't mind正确B. No problemC. Go ahead92. — If you don't believe in yourself, no one else will.— __C___. Confidence is really important.A. That's not the pointB. I don't think so不正确C. I couldn't agree morethe end of the year, the sales plan for the next year___B___.A. will be madeC. have been made不正确___A__ glitters (闪闪发光) is not gold.A. that正确B. whichbuild the reservoir（水库），thousands of people have to be___A____ .A.relocatedB.repeated 不正确C.reopened96. — Terribly sorry to interrupt, but may I use your dictionary?— Yes,_______A_______.A. of courseB. it doesn’t matterC. no hurry不正确97. — Have you already paid? What's my share of the bill？— _____C____. It wasn't very much.A. It's my shareB. None of your business不正确C. Don't worry about itagreement was reached on the ___C__ of mutual respect and mutual interest.A. basic不正确B.baseC.basisthere is smoke, there is fire.B.WhenC.Where___A___ English, Chinese is generally believed to be more difficult to learn.A. with正确B.fromC.against101.—The Auto Show in the City Stadium has been canceled.— Oh, no ！ ___A______A. What a pity!B. It doesn't matter!不正确C. It's not interesting at all!102. — Sorry for being late. I should have called you earlier.—_____C_____. I've just arrivedA. That's no troubleB. You are welcomethe importance of English, we should put more effort into it and try to learn it well.A.GivenB.Giving 不正确C.Gavedays of investigation, the police were __B__ reality.A. looking into不正确B. approachingreason ___B__ he was absent from class yesterday was that he was ill and hospitalized.A.forB.why 正确C.that106.—You have to believe in yourself. No one else will, if you don't.— __________C__________Confidence is really important.A. It's not my cup of tea.B. I don't think so.不正确C. I couldn't agree more.107. — It's about a successful businessman's management experience, isn't it?— _____B_______A. My pleasure!B. That's right!正确C. It's up to you!key ___A___ successful implementation is clearly communicating the strategy to the whole company.___B_____ with achievement.A. doneB. are obsessed正确C. catch upwe can't compete in terms of size I do believe we hold an advantage in terms of dedication tocustomer service.A.ThereforeB.ButC.Although 正确111.—Scott，I'd like to have your opinions about my written report.—_______C_________ But I have one suggestion.112. — I'd like a wake-up call at 7:00 ., please!— OK,_________B_______ .A. You will certainly make it.B. I'll make sure you get one.do we expect to compete with a company that has such a huge __C____ and huge resources?A. recommendationB. reductionC. reputation正确think before you speak and manage need ____A____ communication skills:listen carefully,conflicts diplomatically.A. outstandingB. plainC. general不正确is the man ___B___ last night.A. whom I saw himB. whom I saw正确C. what I saw116.___________C__________-Actually I prefer working on my own.A. Could I use this dictionary?B. May I open the window to let in some fresh air?117. — Scott ， I'd like to have your opinions about my written report.—________C________ But I have one suggestion.will write to me as soon as he ___B___ home.A. will have returned___A___ your hand if you have any question at all.A.raiseB.rise 不正确C.arisepeople are surrounded by ___B___ communication and encouragement, they can find the courage to try, fail, redo, and try again.plicatedB.constant 正确C.corporate121.—I'd like a wake-up call at 7:00 ., please!— OK,_________B_______ .A. You will certainly make it.B. I'll make sure you get one.正确C. just do what you like.122. — ___________C_________________—Actually I prefer working on my own.A. Could I use this dictionary?B. May I open the window to let in some fresh air?C. Do you prefer teamwork or working individually?正确123. — Who should be responsible for the accident?— The boss, not the workers. They just carried out the order __B____.A. as are told不正确B. as toldC. as they tolddo we expect to compete with a company that has such a huge __C____ and huge resources?A.recommendationB.reductionC.reputation正确skills:listen carefully,think before you speak and manage need _____A___ communicationconflicts diplomatically.A. outstanding正确B. plainC. general二、阅读理解21.Confirming reception of the sent messages means____A________. A.the messages are sent to the right receiversB． the messages are correctly understoodC.the messages are correctedly written22.In the famous British Army Commander story, it was probably at the step of ____A_____ thatwent wrong in the communication chain.A.decodingB.sendingC.conceiving23.Chinese whispers is _____B_________.A.a person who whispers in ChineseB.a game to pass message around in a whisper24.Allocative failure does NOT happen when________A______.A.the right information goes to the right placeB.a company gathers false informationC.the correct information is not received by the right person25. Which of the following cases belongs to human failure?CA. Increasing customer complaints.B. Adequate communication between departments.C. Decreasing creativity across departments.21. What is the main idea of this passage? BA. To introduce some of the author’s ideas about management.B． To introduce five distinct functions of managing proposed by Fayol.C.To promote the book entitled Administration Industrielle et Generale.22.What are the influence of Fayol’s book Administration Industrielle et Generale? CA.It is of no influence at all for today.B.It is nearly forgotten by the world.C.it is still great effect on current management courses.23.Which step of managing refers to bring staff together and tell them what to do? BA.Leading.anizing.C.Staffing.24.Which item in Chinese below has not mentioned as things needed to take care for peoplemanagement?AA.住宅公积金B.医疗补助C.告假the step of ____A____, managers need to find out obstacles in the course of achieving company’s objectives and goals.A.controllingB.leadingC.planning1. Confirming reception of the sent messages means CA. the messages are sent to right receivers2.In the famous British Army Commander story, which step probably did NOT go wrong in thecommunication chain? AA.Conceiving.B.Sending.C.Receiving.3.What is Chinese whispers? BA.Who whispers in Chinese.B.A game to pass message around in a whisper.C.Chinese people who don't normally talk very loudly.4. Allocative failure does NOT happen when AA. the right information goes to the right placeB. a company gathers false information5.According to the passage, which of the following cases does NOT belong to human failure? CA.Decreasing creativity across departments.B.Inadequate communication between departments.C.Increasing customer complaints.1. This team building event was aimed at BA. helping these young, bright and enthusiastic employees become more concentrated ontheir workB. making the team members know how to share information or solutions and cooperate witheach otherC. building up team morale2. This event was held in AA. a self-service restaurantB. a coffee shopC. a classroom3. About how many team members were out of the second round of the activity?CA.30.B.35.C. 5.4. Which statement below is correct?CA. In the second round, every one of the team had found their balloons after 15 minutes.B. In the third round, the team members were asked them to find the balloon with their nameon it amongst the hundreds of other balloons in the room.C. In the third round, everybody had their own balloon with help from others within 2 minutes.5. What was the event going to teach these employees?AA. Sharing and cooperating with other team members is more efficient when they are workingtogether.B. Focusing solely on employees' own pursuits is not allowed in workplace.C. Failure of teamwork is caused by individual.1. How would you describe Google?回答不正确A. Medium-sized international companyB. Large global enterprisesC. Large American company2. Which one does NOT belong to the methods that Google motivate its employees?回答不正确A. Promoting the employee who has more influence on Google the higher job position.B. Shuttling the employees between home and office.C. Offering entertaining equipment in workplace.3. Who founded Google?回答不正确A. Larry Page and Sergey BrinB. Karen MayC. Sergey Brin4. If you are a normal employee of Google, what could you do EXCEPT?回答不正确A. Know all information of Google and discuss questions with your leaders.B. Only work for the project you choose.C. Play bowling with your colleagues and get away from mundane errands.5. What is Google's secret to success?回答不正确A. Innovating hi-tech products.B. Paying high salary to the employees and practicing strict management.C. Valuing the happiness of its employees as much as innovating good products.答案：1. What should you do when you are given a bad performance review?回答不正确A. Argue with your boss.B. Make immediate remarks.C. Stay calm and listen carefully.2. What should you do after you are given a bad performance review?回答不正确A. Quit your job immediately.B. Insist on making comments.C. Learn from the review.3. What should you do if you do not agree with the bad performance review?回答不正确A. Tell the boss directly that you do not agree with the review.B. Make a written statement on your own behalf if it is allowed.C. Do not express your different understanding in a written statement.4. How do you improve a bad performance review?回答正确A. Understand the established performance standards.B. Learn more about what the employee wants or expects.C. Learn what the person who gives the review may think.5. Why should we understand the cause of a bad performance review?A. Because it helps the employee to get promoted immediately.B. Because it encourages and motivates the worker to do better.C. Because it prevents the employee from professional growth.答案：1. Enterprises carry out downsizing, reorganizing and cutting costs in order toA. cut down on the number of workersB. reshuffle the organizationC. survive2.“No industry is exempt” means回答正确A. No industry is an exceptionB. No industry is an exampleC. Not every industry can be exempted3. The following questions are often discussed among scholars EXCEPTA. How can bosses create favorable conditions for changeB. How can productivity be increasedC. What can workers do to get through change4. How many suggestions does the author put forward?回答正确A. 4B. 5C. 65. From the passage, we know that Robin Sharma is回答正确A. an expert on leadership, and personal successB. a great leaderC. someone who likes to play the game of Hide and Seek答案：1. What is necessary in creating innovation culture?回答正确回答不正确回答正确回答正确2. How does 3M create its innovation culture?回答正确A. Put innovation at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recognize innovation in every part of the company.3. The word prerequisite in“Make it a job prerequisite” meansA. required as a prior conditionB. going afterC. prior to request4. How does Gillette create its innovation culture?回答不正确回答不正确A. Put innovation at the heart of strategy, and persist it in every message.B. define jobs around innovation.C. Recognize innovation in every part of the company.5. The formation from idea to innovation needs回答不正确. A. discussion and reviseB. failure and courageC. support and cooperation答案：三、判断正误1、in competitive markets, leaders are under increased pressure to maintain a positive work culture.A positive work culture cultivates greater employee satisfaction; greater employee satisfactioncontributes to higher performance; higher performance impacts improved client outcomes; improved client outcomes contribute to service excellence.Positive work cultures are built over time and need constant attention.Such cultures are dependent on leadership vision and values.26.A positive work culture will give workers more satisfaction.27.Positive cultures have a lot to do with leadership vision and values.28.The direction and actions for the business must differ from the core values of theemployees in order for a workplace culture to be positive.29.In competitive markets, leaders are under more and more pressure to keep a positivework culture.30.Positive work culture can be built in a short time.答案： 26. T27. T28. F29. T26.Nokia lost the smartphone battle because its technology was not as good as that of Apple.27.Nokia’s middle managers were frank to tell the truth, but the top ones didn’t listen to them.28.Nokia’s top managers were frank to hear the truth, but the top ones didn’t listen to them.29.Middle managers in Nokia delivered results more than they promised earlier.30.Nokia’s top managers should have had better conversation tec hniques to encourage internal coordination and truth.答案：27. F 28. T29. Fmunication and leadership don't always go hand in hand.回答正确2.The say-do gap happens when people misunderstand their leader's intention.回答正确ing technical jargon makes a leader convincing.回答不正确municating sincerely is always the best.回答正确5.Observation is as important as communication when you want to know what people really think.回答正确答案：1.Team building event is traditionally related to playing games at resort.回答正确2.The author claims that playing games together is as important as form teams to solve real workissues and to improve real work processes for team building.回答正确3.“Retreat ” in the first paragraph mean s withdrawal of troops after a defeat.回答不正确4.Ice breaking motivates team members compete with each other.回答不正确5.A good teamwork culture enables individuals make more efforts together.回答不正确答案：1.A CEO only needs to be passionate and enthusiastic.回答正确2.It is not professional that PayPal CEOblames his employees not to use PayPal or forget PayPal passwords.3.“A one - sided note” refers to the root of PayPal's problem.回答不正确4.When faced with internal problems,good executives find the root of a problem in their executive team first.5.Good executives need to give feedback immediately when they are listening to the staff.回答不正确答案：1.Performance management is a very important part of any quality human resource system.回答不正确2.The aim of performance management is to punish the unqualified employees.回答不正确3.An enterprise can be better placed to meet competitive challenges by providing the education, training and feedback required by employees, for example.回答不正确4.Every enterprise can expect high performance from each employee.回答不正确5.“Performance management” is also called“performance appraisal”. 回答不正确答案：1.Jack Welch retired at the age of 65.回答不正确2.Jack Welch insisted that each of the businesses should be at least number 3 in their respective area. 回答不3.If the business could not meet Welch's change requirements, its manager had 3choices.回答不正确4.The restructuring went before changing the organizational culture and the managerialstyles of GE's managers. 回答正确5.The Work Out lasted a week.回答不正确答案： 1. T 2. F 3. T 4. T 5. F1.A positive work culture will give workers more satisfaction.回答不正确2.Positive cultures have a lot to do with leadership vision and values.回答正确3.The direction and actions for the business must differ from the core values of the employeesin order for a workplace culture to be positive.回答不正确4.In competitive markets,leaders are under more and more pressure to keep a positive work culture.回答不 5. Positive work culture can be built in a short period of time.回答不正确答案：1. The final goal of the strategic planning process is a strategic plan.回答正确。
(完整word版)2018英语专四真题及参考答案(1)
2018英语专业四级考试真题及参考答案PART III LANGUAGE USAGEThere are twenty sentences in this section. Beneath each sentence there are four options marked A, B, C and D. Choose the one that best completes the sentence or answers the question. Mark hour answers on ANSWER SHEET TWO.11. The Bent Pyramid outside Cairo __________ ancient Egypt’s first attempt to build a smooth-sided pyramid.A. has been believed to have beenB. was believed to beC. is believed to have beenD. is believed to be12. U.S. News ____________ rankings of colleges since 1983. They are a very popular resource for students looking to apply to university campus.A. maintainsB. is maintainingC. maintainedD. has been maintaining13. He was lured into a crime he would not ____________have committed.A. actuallyB. accidentallyC. otherwiseD. seldom14. She was once a young country wife with chickens in the backyard and a view of _____________ mountains behind the apple orchard.A. blue hazy VirginiaB. hazy blue VirginiaC. Virginia hazy blueD. Virginia blue hazy15. I long to alleviate __________, but I cannot.A. the evilB. evilC. evilsD. an evil16. Indeed, it is arguable that body shattering is the very point of football, as killing and maiming ______________.A. warB. are warC. of warD. are of war17. At ____________, photography is a chemical process, during which a light-sensitive material is altered when exposed to light.A. its most basicB. its basicC. the most basicD. the basic18. She hired a lawyer to investigate, only to learn that Gabriel had removed her name from the deed. The infinitive verb phrase “only to learn” is used __________.A. to express an intended purposeB. to indicate a high degree of possibilityC. to reveal an undesirable consequenceD. to dramatize a stated fact19. Which of the following italicized words DOES NOT carry the metaphorical meaning?A. I wonder what’s behind this change of plan.B. Jim turned to speak to the person standing behind him.C. This work should have been finished yesterday. I’m getting terribly behind.D. I suppose I’m lucky because my parents were behind me all the way.20. My mother was determined to help those in need and she would have been immensely proud of what has been achieved these last 20 years. The italicized part in the sentence expresses _______.A. a hypothesisB. a suggestionC. a contradictionD. a surprise21. When the police officers who took part in the King beating were first brought to ___________, their lawyers used the videotape as evidence against the prosecution.A. justiceB. testimonyC. trialD. verdict22._________, the most controversial candidate in the election campaign, he has been strongly criticized for his crude comments about women.A. QuestionablyB. ArguablyC. ContentiouslyD. Debatably23. Prices have recently risen in order to __________ the increased cost of raw materials.A. cutB. buoyC. offerD. offset24. The celebrity says in court papers she “has no __________ of giving any authorization to anyone to proceed with a divorce.”A. recommendationB. recordingC. recollectionD. recognition25.What actually __________ a good angle —or a good selfie overall —is rooted in what we consider beautiful.A. consistsB. constitutesC. composesD. constructs26. The school is going the ________ mile to create the next generation of sporting stars thanks to its unique development program.A. finalB. furtherC. supplementaryD. extra27. The teachers’union _________ a lawsuit against the district calling for repairing “deplorable”school conditions.A. firedB. filedC. finedD. filled28. Last March the __________ of a 19th century cargo ship was found by an underwater archaeological team.A. debrisB. ruinsC. remainsD. wreck29. She’s worn his designs on __________ occasions from red carpets to movie premieres.A. countlessB. countableC. numericalD. numeral30. A leading ___________ intelligence and operations company has released its analysis of worldwide reported incidents of piracy and crime against mariners.A. oceangoingB. oceanicC. marineD. maritimePART IV CLOZEDecide which of the words given in the box below would best complete the passage if inserted in the corresponding blank. The words can be used ONCE ONL Y. Mark the letter for each word on ANSWER SHEET.A Few years ago, a university professor tried a little experiment. He sent Christmas cards to a sample of perfect strangers. Although he expected some reaction, the responsehe received was amazing—holiday cards addressed to him came pouring back from the people who had never met nor heard of him. The great majority of those who returned aone of the most powerful of the weapons of influence around us—the rule forus a birthday present, we should remember his birthday with a gift of our own; if athe reciprocity rule, then, we are obligated to the future repayment of favors, gifts,things that a term like “much obliged” has become a synonym for “thank you,” not only in the English language but in others as well.The impressive aspect of the rule for reciprocation and the sense of obligation thatstudy, sociologists such as Alvin Goldener can report that there is no human society thatPART V READING COMPREHENSIONSECTION A MULTIPLE CHOICE QUESTIONSIn this section there are three passages followed by ten multiple choice questions. For each multiple choice question, there are four suggested answers marked A, B, C and D. Choose the one that you think is the best answer and mark your answers on ANSWER SHEET TWO.PASSAGE ONE（1）The earliest settlers came to the North American continent to establish colonies that were free from the controls that existed in European societies. They wanted to escape the controls placed on their lives by kings and governments, priests and churches, noblemen and aristocrats. The historic decisions made by those first settlers have had a profound effect on the shaping of the American character. By limiting the power of the government and the churches and eliminating a formal aristocracy, they created a climate of freedom where the emphasis was on the individual. Individual freedom is probably the most basic of all the American values. By freedom, Americans mean the desire and the ability of all individuals to control their own destiny without outside interference from the government, a ruling noble class, the church, or any other organized authority.(2) There is, however, a price to be paid for this individual freedom: self-reliance. It means that Americans believe they should stand on their own feet, achieving both financial and emotional independence from their parents as early as possible, usually by age 18 or 21.(3) A second important reason why immigrants have traditionally been drawn to the United States is the belief that everyone has a equal chance to enter a race and succeed in the game. Because titles of nobility were forbidden in the Constitution, no formal class system developed in the U.S.(4) There is, however, a price to be paid for this equality of opportunity: competition. If much of life is seen as race, then a person must run the race in order to succeed; a person must compete with others. The pressures of competition in the life of an American begin in childhood and continue until retirement from work. In fact, any group of people who does not compete successfully does not fit into the mainstream of American life as well as those who do.(5) A third reason why immigrants have traditionally come to the United States is to have a better life. Because of its abundant natural resources, the United States appeared to be a “land of plenty where millions could come to seek their fortunes. The phrase “going from rags to riches”became a slogan for the American dream. Many people did achieve material success. Material wealth became a value to the American people, and it also became an accepted measure of social status.(6) Americans pay a price, however, for their material wealth: hard work. Hard work has been both necessary and rewarding for most Americans throughout their history. In some ways, material possessions are seen as evidence of people’s abilities. Barry Goldwater, a candidate for the presidency in 1964, said that most poor people are poor because they deserve to be. Most Americans would find this a harsh statement, but many might think there was some truth in it.(7) These basic values do not tell the whole story of the American character. Rather, they should be thought of as themes, as we continue to explore more facets of the American character and how it affects life in the United States.41. Para.4 seems to suggest that __________.A. Americans are born with a sense of competitionB. the pressure of competition begins when one starts workC. successful competition is essential in American societyD. competition results in equality of opportunities42. Which of the following methods does the author mainly use in explaining American values?A. ComparisonD. Cause and effectC. DefinitionD. Process analysisPASSAGE TWO(1) The Nobels are the originals, of course. Alfred Nobel,the man who invented deadly explosives, decided to try and do something good with all the money he earned, and gave prizes to people who made progress in literature, science, economics and —perhaps most importantly—peace.(2) Not all rewards are as noble as the Nobels. Even though most countries have a system of recognizing, honoring and rewarding people who have done something good in their countries, there are now hundreds of awards and award ceremonies for all kinds of things.(3)The Oscars are probably the most famous, a time for the (mostly) American film industry to tell itself how good it is and an annual opportunity for lots of big stars to give each other awards and make tearful speeches. As well as that there are also the Golden Globes, evidently for the same thing.(4) But it’s not only films---there are also Grammies, Brits, the Mercury Prize and the MTV for music. In Britain, a writer who wins the Booker Prize can expect to see their difficult, literary novel hit the bestseller lists and compete with the Da Vinci Code for popularity. The Turner Prize is an award for British contemporary artists—each year it causes controversy by apparently giving lots of money to artists who do things like displaying their beds, putting animals in glass cases or—this year —building a garden shed.(5) Awards don’t only exist for arts. There are now awards for Sports Personality of the Year, for European Footballer of the Year and World Footballer of the Year. This seems very strange—sometimes awards can be good to give recognition to people who deserve it, or to help people who don’t make a lot of money carry on their work without worrying about finances, but professional soccer players these days certainly aren’t short of cash!(6) Many small towns and communities all over the world also have their own award ceremonies, for local writers or artists, or just for people who have graduated from high school or, got a university degree. Even the British Council has its own awards for“Innovation in English Language Teaching”.(7) Why have all these awards and ceremonies appeared recently? Shakespeare never won a prize, nor did Leonardo Da Vinci or Adam Smith or Charles Dickens.(8) It would be possible to say, however, that in the past, scientists and artists could win“patronage”form rich people—a king or a lord would give the artists or scientists money to have them paint their palaces or help them develop new ways of making money. With the change in social systems across the world, this no longer happens. A lot of scientific research is now either funded by the state or by private companies.(9)Perhaps award ceremonies are just the most recent phase of this process.(10) However, there is more to it than that. When a film wins an Oscar, many more people will go and see it, or buy the DVD. When a writer wins the Nobel Prize, many more people buy their books. When a group wins the MTV awards, the ceremony is seen by hundreds of thousands of people across the world. The result? The group sells lots more records.(11) Most award ceremonies are now sponsored by big organizations or companies. This means that it is not only the person who wins the award who benefits---but also the sponsors. The MTV awards, for example, are great for publicizing not only music, but also MTV itself!(12) On the surface, it seems to be a“Win-win”situation, with everyone being happy, but let me ask you a question—how far do you think that publicity and marketing are winning here, and how much genuine recognition of achievement is taking place?43. What is the author’s tone when he mentions awards such as the Oscars, the Golden Globes andGrammies (Paras. 3 & 4)A. Amused.B. Appreciative.C. Sarcastic.D. Serious.44. According to Para. 4, what would happen to award winning writers?A. They would enjoy a much larger readership.B. They would turn to popular novel writing.C. They would continue non-fiction writing.D. They would try controversial forms of art.45. Which of the following statements best sums up Para. 6?A. Awards ceremonies are held for local people.B. Awards ceremonies are held on important occasions.C. Awards ceremonies are held in certain professions.D. Awards ceremonies are held for all sorts of reasons.46. According to Para. 8, one difference between scientists and artists in the past and those at presentlies in_____________.A. nature of workB. personal contactC. source of fundingD. social status47. It can be concluded from Para. 12 that the author thinks awards ________.A. promote market rather than achievementsB. do good to both market and popularityC. help those who are really talentedD. are effective in making people popularPASSAGE THREE(1) Knowing that Mrs. Mallard suffered from a heart trouble, great care was taken to break to her as gently as possible the news of her husband’s death.(2) It was her sister Josephine who told her, in broken sentences. Her husband’s friend Richards was there, too. It was he who had been in the newspaper office when news of the railroad disaster was received, with Brently Mallard’s name leading the list of “killed”. He had only taken the time to assure himself of its truth by a second telegram.(3) She wept at once, in her sister’s arms. When the storm of sadness had spent itself she went away to her room alone. She would have no one follow her.(4) There stood, facing the open window, a comfortable armchair. Into this she sank, pressed down by a physical exhaustion that haunted her body and seemed to reach into her soul.(5) She could see in the open square before her house the tops of trees. The delicious breath of rain was in the air. The notes of a distant song which someone was singing reached her, and countless sparrows were twittering in the eaves).(6) There were patches of blue sky showing here and there through the clouds that had met and piled above the other in the west facing her window.(7) She sat with her head thrown back upon the cushion of the chair, quite motionless, except when a sob came up into her throat and shook her, as a child who has cried itself to sleep continues to sob in its dreams.(8) She was young, with a fair, calm face, whose lines bespoke repression and even a certain strength. But now there was a dull stare in her eyes, whose gaze was fixed away off yonder on one of those patches of blue sky. It was not a glance of reflection, but rather indicated a suspension of intelligent thought.(9) There was something coming to her and she was waiting for it, fearfully. What was it? She did not know; it was too subtle and elusive to name. But she felt it, creeping out of the sky, reaching toward her through the sounds, the scents, the color that filled the air.(10) Now her bosom rose and fell tumultuously. She was beginning to recognize this thing that was approaching to possess her, and she was striving to beat it back with her will-as powerless as her two white slender hands would have been.(11) When she abandoned herself a little whispered word escaped her slightly parted lips. She said it over and over under her breath: "Free, free, free!" The vacant stare and the look of terror that had followed it went from her eyes. They stayed keen and bright. Her pulses beat fast, and the coursing blood warmed and relaxed every inch of her body.(12) She knew that she would weep again when she saw the kind, tender hands folded in death; the face that had never looked save with love upon her, fixed and gray and dead. But she saw beyond that bitter moment a long procession of years to come that would belong to her absolutely. And she opened and spread her arms out to them in welcome.(13) There would be no one to live for her during those coming years; she would live for herself. There would be no powerful will bending her in that blind persistence with which men and women believe they have a right to impose a private will upon a fellow-creature.(14) And yet she had loved him-sometimes. Often she had not. What did it matter! What could love, the unsolved mystery, count for in face of this possession of self-assertion, which she suddenly recognized as the strongest impulse of her being!(15)“Free! Body and soul free!” she kept whispering.(16) Josephine was kneeling before the closed door with her lips to the keyhole, imploring for admission. "Louise, open the door! I beg; open the door-you will make yourself ill. What are you doing, Louise? For heaven's sake open the door."(17) "Go away. I am not making myself ill." No; she was drinking in a very elixir(长生不老药) of life through that open window.(18) Her fancy was running riot along those days ahead of her. Spring days, and summer days, and all sorts of days that would be her own. She breathed a quick prayer that life might be long. It was only yesterday she had thought with a shudder that life might be long.(19) She arose at length and opened the door to her sister's importunities. There was a feverish triumph in her eyes, and she carried herself unwittingly like a goddess of Victory. She clasped her sister's waist, and together they descended the stairs. Richards stood waiting for them at the bottom.(20) Some one was opening the front door with a latchkey. It was Brently Mallard who entered, a little travel-stained, composedly carrying his gripsack and umbrella. He had been far from the scene of accident, and did not even know there had been one. He stood amazed at Josephine's piercing cry; at Richards' quick motion to screen him from the view of his wife.(21) But Richards was too late.(22) When the doctors came they said she had died of heart disease-of joy that kills.48. How did Mrs Mallard get t he news of her husband’s death?A. Her husband’s friend told her.B. She had read it from the paper.C. Her sister Josephine told her.D. Her doctor broke the news to her.49. When Mrs Mallard was alone in her room, she ___________.A. sat in an armchair all the timeB. sat with her back facing the windowC. sat and then walked around for whileD. sat in a chair and cried all the time.50. How did she feel about her love towards her husband?A. She hated her husband.B. She was indifferent now.C. She found it hard to describe.D. She had loved him all along.SECTION B SHORT ANSWER QUESTIONSIn this section there are five short answer questions based on the passages in Section A. Answer the questions with NO MORE THAN TEN WORDS in the space provided on ANSWER SHEET TWO.PASSAGE ONE51. Of all the values mentioned in the passage, which one is regarded as the most fundamental?Individual freedom.PASSAGE TWO52. What can be inferred from the sentence “Not all awards are as noble as the Nobels.” according toPara. 2?The author doubts the significance of some awards.53. What conclusion can be drawn from Para. 5?The author thinks it unreasonable to award rich people.PASSAGE THREE54. What was Mrs Mallard’s mood when she was left alone in the room?Secret joy over the expectation of future freedom.55. The doctors said that Mrs Mallard died of heart disease —of joy that kills. What do you think isthe real cause of her death?Fright and disillusionment at the sight of her “dead” husband.PART VI WRITING(略)。
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第一部分交际用语对与错(B)1. -Where did you go for your holiday?-Two years ago.(B)2. -What are you going to do this evening?-I went there with some friends.(A)3.-Hello, Xiaoyan. How was the party?-Hi, Jack. We had a great time.(B)4. -Is there a bank near here?-Yes. I saw him this morning.(A)5. -How do you like the film?-Jt's very good. I like it.(B) 6.-Do you like your job? -I'm a nurse.(A) 7.-Have you been to America?-I've never been there but I hope to go there in the future.(B) 8.-Where did you go for your holiday?-Two years ago.(A) 9.-Hello.Is that Ivydale Guesthouse?-Yes,it is. Can I help you?(A)10.-Have you had a good day? -Yes,but I'm very tired.(B)11. --Is there a bank near here?--Yes. I saw him this morning.(A)12.--What does he look like?--He is tall and thin.(B)13.--Where did you go for your holiday? --Two years ago.(B)14. --What are you going to do this evening?--I went there with some friends.(A)15.--How can I book a cheap hotel?--If I were you, I'd phone a travel agent.(B )16. –Shall we go to a restaurant--See you later.(A )17. -What would you like to have?-An orange juice, please.(B )18. -Where did you go for your holiday?-Two years ago.(A )19. -What time will the next train leave?-At 8.19.(B )20. -What are you going to do tomorrow morning?-I saw a film with my son.(B)21. –How is the weather today?--I’m fine, thank you.(A)22. -what does he look like?-He is tall and thin.(B)23. -Can I help you?-Nice to see you.(A)24. -What’s your job?-I’m a nurse.(B)25. -Shall we have something to eat before we go?-Nice to meet you.以下100题请仔细阅读答案,参照上述类型题,然后对照选项,给出Right or Wrong 的选择。
1. --- Your friend Sally phoned you this afternoon.--- What did she say?2. --- Have you ever tried sailing? --- No. I’d like to try .3. --- What are you going to do this evening?--- I’m going to meet some friends4. --- Is there a bank near here?--- Yes. There is5. --- What time will the next train leave?--- At 8.196. --- Where did you go in China?--- I went to Xi’an and Guilin7. --- Have you been to America?--- Yes. I went there last year8. --- Why do you come to live in China?--- Because I got a job here.9. --- (What’s your job )?--- I’m a journalist.10. --- Are you ready to order?--- (Yes. I’ll have a steak, please)11. ---(When did he go to America)?--- Two years ago.12. --- (Are you married)?--- Yes, I am.13. --- What did you think of the film?--- (I thought it was really great )14. --- Are you ready to order?--- (Yes. I’ll have a chicken salad please )15. --- (Are you ready to order )?--- Ice cream for me please.16. --- Are you ready to order?--- (Could I have a glass of wine please?)17. --- Why don’t we go to a restaurant?--- (Great )18. --- Shall we see a film tonight?--- (I’d rather not, I’m quite tired)19. --- How about drinking some coffee?--- (I’d prefer to drink some tea)20. --- Would you like to go to the cinema this evening?--- (Yes, that’s a good idea)21. --- Shall we go to a restaurant?--- (Great )22. --- What would you like to have? --- (An orange juice, please )23. --- (When did you visit Japan)?--- Two years ago.24. --- What time will the next train leave?--- (At 8.19 )25. --- What are you going to do tomorrow morning?--- (I’m playing tennis with some friends)26. --- Can you remember the doctor’s telephone number?--- (Yes. It’s 6825612)27.--- Is dinner ready, Carol?--- (It’s nearly ready )28.--- What does he look like?--- (He is tall and thin)29.--- I went to a fashion show last night.--- (What was it like)?30.--- Could I have a bottle of water, please--- (Certainly, madam)31. --- How was the weather?--- (It was really nice )32. --- What does he look like?---(He is tall and thin)33. ---Can I help you?---(Yes, please ).34. --- Do you like your job?--- (Yes. I find it very interesting).35. --- Shall we have something to eat before we go?--- (Good idea).36. --- How was the weather?---(It was really nice ).37. --- What does he look like?--- (He is tall and thin)38. ---Can I help you?--- (Yes, please)39. --- Do you like your job?--- (Yes. I find it very interesting )40. --- Shall we have something to eat before we go?--- (Good idea)41.--- Can you remember the doctor’s telephone number?--- (Yes. It’s 6825612).42.--- Is dinner ready, Carol?--- ( It’s nearly ready)43.--- What does he look like?--- (He is tall and thin)44.--- I went to a fashion show last night.---(What was it like)?45.--- Could I have a bottle of water, please?--- (Certainly, madam )46.一(What time is it now)? 一It's half past seven.47.一(What's your job)?一I'm a journalist.48.一Are you ready to order?一(Yes. I'll have a chicken salad please)49.一Shall we have something to eat before we go?一(Good idea)50. 一(Have you been to America )?一I’v never been there but I hope to go there in the future.51. --- Have you ever tried windsurfing?--- (No, I haven’t)52. --- Are you ready to order?--- (Yes. I’ll have a chicken salad please)53 --- Where did you go in China?--- (I went to Xi’an and Guilin)54.---Is there a bank near her ?(Yes.There is one just down the road)55. --- (When did he go to America)?--- Two years ago.56. --- Shall we have something to eat before we go?--- (Good idea)57. --- What does he look like?--- (He is tall and thin)58. --- (Have you been to America)?--- I’ve never been there but I hope to go there in the future.59. --- (Can I help you)? --- Yes, please. I’d like to reserve a room.60.--- How do you like the film?--- (It’s very good. I like it.)61. --- Have you ever tried windsurfing?--- (No, I haven’t)62. --- Are you ready to order?--- (Yes. I’ll have a chicken salad please)63 --- Where did you go in China?--- (I went to Xi’an and Guilin)64.--- Is there a bank near here?--- (Yes. There is one just down the road)65. --- (When did he go to America)?--- Two years ago.66. --- Shall we have something to eat before we go?--- (Good idea)67. --- What does he look like?--- (He is tall and thin)68. -- ( Have you been to America)?--- I’ve never been there but I hope to go there in the future.69. --- (Can I help you)?--- Yes, please. I’d like to reserve a room.70.--- How do you like the film?--- (It’s very good. I like it.)71.一What time will the next train leave ?一(At 8.19).72. 一Hello, Xiaoyan. How was the party?一(Hi, Jack. We had a great time).73.一What wouldyouliketodrink?一( A coca-cola for me ,).74.I'm very tired. I've please just finished work .(Well,you'd better go home and have a good rest) .75.一I went to a fashion show last night.一(What was it like ) .76. -- Hello, Xiaoyan. How Was the party?--(Hi, Jack. We had a great time)77. --(When did you visit Japan)-- Two years ago,78. -- Can I help you?--(Yes, please )79. --What do you usually do at weekends?--(I play football with a group of friends)80. -- Ivydale Guesthouse. Can I help you?-(Yes, please. I'd like to make a reservation )\81.- Would you like to go to the cinema this evening?(Yes, that's a good idea)82. -- (Are you married)'?-- Yes, I am.83. -- Do you like your job?--(Yes. I find it very interesting )85. -- (Are you coming to the meeting on Friday)'?-- Yes. What time is it on Friday?86.一(What time is it now )?一It’s half past seven.87.一(What’s your job )?一I’m a journalist.88.一Are you ready to order?一(Yes. I’11 have a chicken salad please )?89.一Shallwehavesomethingtoeatbeforewego? 一(Good idea)?90. 一(Have you been to America )?一I’ve never been there but I hope to go ther e in the future.91.—Shall we see a movie tonight?—(Good you very much)92.—What does he look like?—(.He is tall and thin)93.—Can I help you?—(Yes,please)94.—(Have you been to America)?—I’ve never been there but I hope to go there in the future.95.—I went to a fashion show last night.—(What was it lide)?96.一Would you like to go to the cinema this evening?一(Yes, that’s a good idea).97.一What did you think of the film?一(I thought it was really great).98.一Are you ready to order?一(Yes.I'll have a steak, please).99.一(WbydoyoucametoliveinChina)?一Because I got a job here,100.一Your friend Sally phoned you this afternoon.一(What did she say)?第二部分词汇与结构(共计40分,每小题2分)阅读下面的句子,从A、B、C 三个选项中选出一个能填入空白处的最佳选项,并在答题纸上写出所选的字母符号。