出境旅游领队考试领队英语复习题

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(完整版)出境旅游领队考试领队英语复习题

Part I Make the best choice to complete the follow ing senten ces.1. When will the flight begi n _____ ?A. board ingB. to boardC. departureD. depart2. Here are your tickets, passports and baord ing passes. Your luggage claim tags are _______ t o the tickets cover.A. stickB.stuckC.attachD.attached3. Would you mind ________ a mome nt?A. waitB. to waitC. bei ng waitedD. waiti ng4. It ' s medicine for my stomach. Here is the ______ from my doctor.A. decisi onB. descripti onC. prescripti onD. prese ntati on5. There ' s a _______ for alchoholic beverages in economy class. Would you refer to this price list, please?A. payB. budgetC.billD. charge6. A member of our tour group feels like _______ . Can I bother you for some hot water, please?A. coldB. hotC. vomitt ingD. vomit7. I ' m afraid your length of stay will be _______ by an immigration officer.A. determ in edB. upheldC. prolon gedD. can celled8. You ' ll be required to show your key when you _______ for your meals and drinks in the restaurants and bars.A. takeB. haveC. eatD.sig n9. There is somethi ng wrong with the .It won 't stop running. It 's flooding the bathroomA.air con diti onerB. tapC. lampD. carpet10. Just dial your new wake-up time. The computer will the old time and the new one.A. be can celled … recordB. record ■- be can celledC. can cel … recordD. record ■- ca ncel11. I got 90 _____ .A. scoresB. markC. pointsD. score12. We should _____ a good study habit of tak ing no tes in class.A. developB. improveC. makeD. rema in13. Is he _______ his girlfrie nd was once a thief?A. aware ofB. aware thatC. knowing thatD. aware of that14. Some people have birthday cakes ______ no odles.A. in steadB. in stead forC. in stead toD. in stead of15. I try to ___ a few dollars each month in order to buy a new bike.A. set upB. set outC. set offD. set aside16. There are ___ areas offeri ng a variety of meals and services all withi n a hotel.A. no man yB. differe nceC. differe ntD. too much17. Ruth fin ally ______ to find what she was look ing for.A. triedB. man agedC. succeededD. achieved18. Can the Brow ns have an ______ bed in their double room for their daughter? It ' s more convenient for them to take care of her.A. plusB. extraC. addD. small19. It was so no isy at ni ght______ I could hardly sleep.A. soB. butC. whatD. that20. Paris is _____ that we can hardly visit all the beautiful parks in two or three days.A. such a large cityB. so a large cityC. such large a cityD. a such large city21. “ En route ” means ____ .A. in the wayB. n earbyC. on the wayD. by way22. If you ___ , you leave your native country to live in another country.A. immigrateB. travelC. emigrateD. fill out the form23. I drafted an it in erary for Vienna Tour before your arrival. Would you like to go _____ it?A. throughB. onC. to D for24. An __ card may also be called a disembarkati on or arrival card.A. embarkati onB. immigrati onC. emigrati onD. in formati on for customers25. our flight delayed about an hour to take off ____ bad weather.A. becauseB. dueC. tha nks to|D. on acco unt of26. Room service is ______ in the room.A. to serve mealsB. to do serviceC. to clea n upD. to take care of guests27. It is n ecessary to greet the guest with a hearty smile_______ to create a pleasa nt atmosphere and make the guest feel at home.A. so thatB. in orderC. such asD. because of28. By the time he retires Mr. Smith _____ in this hotel for almost 40 years.A. will have workedB. will workC. have workedD. will has worked29. You have ______ time to catch the bus.A. a lotB. a ple nty ofC. ple nty ofD. a n umber of30. ________ his ill ness, he is determ ined to finish the work.A. In spite ofB. In spiteC. Despite ofD. In spite that31. You just turn the knob here in ____ directi on you like, or you can shut it of by tur ning it tightly to the right.A. whicheverB. whateverC. howeverD. whoever32. _ i s the place one goes to.A. Restaura ntB. Dest in ati onC. airportD. trip33. _____ is the perce ntage of rooms or beds that are occupied at certai n time or over a period of time.A. Occupa ncy rateB. Commisi onC. Producti on rateD. Rate34. “ Motel ” comes from _____ .A. mutt on and teleph on eB. milk and hotelC. meat and hotelD. motor and hotel35. The place where the pilot sits is __ .A. cabinB. cockpitC. flight deckD. hallwayPart II Match each word or phrase in the column on the left with its meaning in the column on the right.1. to refund（答案：M） a. reserve （accommodati on, a place, etc.）2. to book（答案：A） b. not damaged or impaired in any way; complete3.intact（答案：B） c. a person who does not eat meat, and sometimes other animal products, especially for moral, religious, or health reas ons4. ruins （答案：F） d. a rotating machine or device, in particular a conveyor system at an airport from which arrivingcollect their luggage.5. brewery（答案：H） e. make a passage or journey from one place to another6. carousel（答案：D） f. the remains of a buildi ng, typically an old one, that has suffered much damage or dis in tegrati on.7. to transit （答案：E） g. a natural desire to satisfy a bodily need, especially for food8. turbule nce（答案：I） h. a place where beer is made commercially9. appetite（答案：G） i. viole nt or un steady moveme nt of air or water, or of some other fluid10. souve nir（答案：L） j. a pla nned route or jour ney （30%passe ngers11. vegetarian（答案：C） k. to rent12. to remove（答案：O） l. somethi ng that helps to bring back memories13. pilgrim （答案：N） m. pay back14.iti nerary（答案：J） n. a pers on who jour neys to a sacred place for religious reasons15. to charter（答案：K） o. take away。

领队英语

2014年江苏省出境游领队英语口试材料一、朗读以下短文（测试语音语调是否标准合格）：。

1、Tourism has become a popular global leisure activity. Tourism can bedomestic or international, and international tourism has both incoming andoutgoing implications on a country's balance of payments. Today, tourism is amajor source of income for many countries, and affects the economy of boththe source and host countries, in some cases it is of vital importance. Tourismsuffered as a result of a strong economic slowdown of the late-2000s recession, between the second half of 2008 and the end of 2009. It then slowly recovered, with international tourist arrivals surpassed the milestone 1 billion touristsglobally for first time in history in 2012.2、Tourism is an important source of income for many countries. It is an activityessential to the life of nations because of its direct effects on the social,cultural, educational, and economic sectors of national societies and on theirinternational relations. International tourism receipts grew to US$1.03 trillionor €740 billion in 2011, corresponding to an increase in real terms of 3.8%from 2010. In 2012, China became the largest spender in international tourism with US$102 billion, surpassing Germany and United States. Chinaand emerging markets significantly increase their spending over the pastdecade, with Russia and Brazil as noteworthy examples.3、Tourism brings in large amounts of income into a local economy in the formof payment for goods and services needed by tourists, accounting for 30% ofthe world's trade of services, and 6% of overall exports of goods and services.The service industries which benefit from tourism include transportationservices, such as airlines, cruise ships, and taxicabs; hospitality services, suchas accommodations, including hotels and resorts; and entertainment venues,such as amusement parks, casinos, shopping malls, music venues, and theatres.This is in addition to goods bought by tourists, including souvenirs, clothingand other supplies.4、 A cruise ship or cruise liner is a passenger ship used for pleasure voyages,where the voyage itself and the ship's amenities are a part of the experience, as well as the different destinations along the way. Larger cruise ships have alsoengaged in longer trips such as transoceanic voyages which may not return tothe same port for months. Some former ocean liners operate as cruise ships,such as Marco Polo. Cruising has become a major part of the tourism industry,accounting for U.S.$29.4 billion with over 19 million passengers carriedworldwide in 2011. The world's largest cruise ships are Royal CaribbeanInternational's Oasis of the Seas and its sister ship Allure of the Seas.5、The Sydney Opera House is a multi-venue performing artscentre in Sydney, Australia. Situated in Sydney Harbour, the project comprises multiple performance venues which are among the busiest performing artscenters in the world — hosting over 1,500 performances each year attended by some 1.2 million people. As one of the most popular visitor attractions inAustralia, more than 7 million people visit the site each year. Identified as one of the 20th century's most distinctive buildings and one of the most famousperforming arts centers in the world, the Sydney Opera House becamea UNESCO World Heritage Site on 28 June 2007.6、The Eiffel Tower is an iron lattice tower located in Paris. Erected in 1889 asthe entrance arch to the 1889 World’s Fair, it has become one of the mostrecognizable structures in the world. The tower is the tallest structure in Parisand the most-visited paid monument in the world, which received its 250millionth visitor in 2010.The tower is 324 meters tall,about the same height as an 81-storey building. The tower has three levels for visitors, with restaurantson the first and second. The third level observatory's upper platform is276 meters above the ground, the highest accessible to the public in theEuropean Union.7、In Europe, most prices include a value-added tax or VAT that can be as highas 25 percent. This is like a sales tax, except that it's built into the price you pay instead of being added at the cash register. If you're a tourist who lives outside the EU, you may be able to claim a VAT refund. You can do this in several ways: 1. Use the store's refund affiliate, which can be identified by a decal such as "Tax Free Shopping" or "Premier Tax Free" in the store window.2. Get a refund directly from the shop where you make your purchase. 3. Charge your purchase with a credit card and ask the shop to make two charge slips: one for the amount of the sale after deduction of the VAT, and the other for the amount of the VAT.8、Hollywood is a district in the central region of Los Angeles, California, inthe United States. It is notable for its place as the home of the entertainmentindustry, including several of its historic studios. Its name has come to bea metonymy for the motion picture industry of the United States. Hollywood isalso a densely populated retail business district. It was a small community in1870 and was incorporated as a municipality in 1903.It officially merged with the city of Los Angeles in 1910, and soon thereafter a prominent film industrybegan to emerge, eventually becoming the most dominant and recognized inthe world.9、Big Ben is the nickname for the Great Bell of the clock at the north end ofthe Palace of Westminster in London, and often extended to refer to the clock and the clock tower. The tower is officially known as the Elizabeth Tower tocelebrate the Diamond Jubilee of Elizabeth II. The tower holds the largestfour-faced chiming clock in the world and is the third-tallest free-standing clock tower.The tower was completed in 1858 and had its 150th anniversary on 31 May 2009,during which celebratory events took place.The tower has become one of the most prominent symbols of the United Kingdom and is often inthe establishing shot of films set in London.10、Dubai is the most populous city and emirate in the United Arab Emirates. It islocated on the southeast coast of the Persian Gulf and is one of the sevenemirates that make up the country. Today, Dubai has emerged asa cosmopolitan metropolis that has grown steadily to become a global city anda business and cultural hub of the Middle East and the Persian Gulf region. Itis also a major transport hub for passengers and cargo. Although Dubai'seconomy was historically built on the oil industry, the emirate's Western-style model of business drives its economy with the main revenues now comingfrom tourism, aviation, real estate, and financial services.11、Saint Petersburg is the second largest city in Russia, politically incorporatedas a federal city. It is located on the Neva River at the head of the Gulf ofFinland on the Baltic Sea. In 1914 the name of the city was changedfrom Saint Petersburg to Petrograd in 1924 to Leningrad and in 1991, backto Saint Petersburg. It is a major European cultural center, and also animportant Russian port on the Baltic Sea. Saint Petersburg is often describedas the most Western city of Russia, as well as its cultural capital. The Historic Centre of Saint Petersburg and Related Groups of Monuments constitutea UNESCO World Heritage Site.12、Hawaii is the most recent of the 50 U.S. states and joined the Union on August21, 1959. It is the only U.S. state located in Oceania and the only one made up entirely of islands. It is the northernmost island group in Polynesia, occupying most of an archipelago in the central Pacific Ocean. Hawaii’s diverse naturalscenery, warm tropical climate, abundance of public beaches, oceanicsurroundings, and active volcanoes make it a popular destination for tourists,surfers, and biologists alike. Hawaii has over a million permanent residentsalong with many visitors and U.S. military personnel with Honolulu as itscapital.13、Disneyland Park is the first of two theme parks built at the Disneyland Resortin California, opened on July 17, 1955. It is the only theme park designed and built under the direct supervision of Walt Disney. Walt Disney came up withthe concept of Disneyland after visiting various amusement parks with hisdaughters in the 1940s. Disneyland has a larger cumulative attendance thanany other theme park in the world, with over 650 million guests since itopened. In 2013, the park hosted 16.2 million guests, making it the third mostvisited park in the world that year. According to the report, there are 65,700jobs supported by the Disneyland Resort in 2005.14、Cape Town is the second-most populous city in South Africa,after Johannesburg,and the provincial capital of the Western Cape. The city is famous for its harbour and well-known landmarks as Table Mountain and Cape Point. Located on the shore of Table Bay, Cape Town was first developed bythe Dutch East India Company as a supply station for Dutch ships sailingto East Africa, India and the Far East. Today it is one of the most multicultural cities in the world, reflecting its role as a major destination for immigrantsand expatriates to South Africa. In 2014 Cape Town was named the best place in the world to visit by The New York Times.15、Venice is one of the most important tourist destinations in the world for itscelebrated art and architecture. The city has an average of 50,000 tourists aday. In 2006, it was the world's 28th most internationally visited city, with2.927 million international arrivals that year. In the 1980s, the Carnival ofVenice was revived and the city has become a major centre of internationalconferences and festivals, such as the prestigious Venice Film Festival. Today, there are numerous attractions in Venice, such as the Grand Canal, andthe Piazza San Marco. The city also relies heavily on the cruise business.二、用英语回答下列问题（测试口语能力, 要求每个问题至少需用六句句子回答）：1、Please introduce yourself and your family briefly.2、Why do you want to work as an outbound tour leader?3、What are the advantages and disadvantages of being an outbound tour leader?4、What are the main responsibilities of being an outbound tour leader?5、What are the main differences between the work of a domestic tour guide and anoutbound tour leader?。

(完整版)出境旅游领队考试领队英语复习题

Part I Make the best choice to complete the following sentences.1. When will the flight begin ___ ____?A. boardingB. to boardC. departureD. depart2. Here are your tickets, passports and baording passes. Your luggage claim tags are ___ _____ to the tickets cover.A. stickB.stuckC.attachD.attached3. Would you mind ____ ____ a moment?A. waitB. to waitC. being waitedD. waiting4. It’s medicine for my stomach. Here is the ______ from my doctor.A. decisionB. descriptionC. prescriptionD. presentation5. There’s a ___ ____ for alchoholic beverages in economy class. Would you refer to this price list, please?A. payB. budgetC.billD. charge6. A member of our tour group feels like ____ ____. Can I bother you for some hot water, please?A. coldB. hotC. vomittingD. vomit7. I’m afraid your length of stay will be ____ ___ by an immigration officer.A. determinedB. upheldC. prolongedD. cancelled8. You’ll be required to show your key when you ___ ____ for your meals and drinks in the restaurants and bars.A. takeB. haveC. eatD.sign9. There is something wrong with the ____ ___. It won’t stop running. It’s flooding the bathroom.A.air conditionerB. tapC. lampD. carpet10. Just dial your new wake-up time. The computer will ____ ____ the old time and ____ ____ the new one.A. be cancelled … recordB. record …be cancelledC. cancel … recordD. record …cancel11. I got 90 ____ ___.A. scoresB. markC. pointsD. score12. We should ____ __ a good study habit of taking notes in class.A. developB. improveC. makeD. remain13. Is he ___ ____ his girlfriend was once a thief?A. aware ofB. aware thatC. knowing thatD. aware of that14. Some people have birthday cakes ____ ___noodles.A. insteadB. instead forC. instead toD. instead of15. I try to ____ a few dollars each month in order to buy a new bike.A. set upB. set outC. set offD. set aside16. There are ___ areas offering a variety of meals and services all within a hotel.A. no manyB. differenceC. differentD. too much17. Ruth finally ____ ____ to find what she was looking for.A. triedB. managedC. succeededD. achieved18. Can the Browns have an ___ _____ bed in their double room for their daughter? It’s more convenient for them to take care of her.A. plusB. extraC. addD. small19. It was so noisy at night ____ ____ I could hardly sleep.A. soB. butC. whatD. that20. Paris is __ ____ that we can hardly visit all the beautiful parks in two or three days.A. such a large cityB. so a large cityC. such large a cityD. a such large city21.“En route” means ___ __.A. in the wayB. nearbyC. on the wayD. by way22. If you __ ___，you leave your native country to live in another country.A. immigrateB. travelC. emigrateD. fill out the form23. I drafted an itinerary for Vienna Tour before your arrival. Would you like to go ____ ___ it?A. throughB. onC. to D for24.An___ __ card may also be called a disembarkation or arrival card.A. embarkationB. immigrationC. emigrationD. information for customers25. our flight delayed about an hour to take off ______ bad weather.A. becauseB. dueC. thanks to|D. on account of26. Room service is ___ _____ in the room.A. to serve mealsB. to do serviceC. to clean upD. to take care of guests27. It is necessary to greet the guest with a hearty smile ___ _____ to create a pleasant atmosphere and make the guest feel at home.A. so thatB. in orderC. such asD. because of28. By the time he retires Mr. Smith __ ____ in this hotel for almost 40 years.A. will have workedB. will workC. have workedD. will has worked29. You have ____ ___ time to catch the bus.A. a lotB. a plenty ofC. plenty ofD. a number of30. ____ ____ his illness, he is determined to finish the work.A. In spite ofB. In spiteC. Despite ofD. In spite that31. You just turn the knob here in ____ _ direction you like, or you can shut it off by turning it tightly to the right.A. whicheverB. whateverC. howeverD. whoever32.___ is the place one goes to.A. RestaurantB. DestinationC. airportD. trip33.___ ___ is the percentage of rooms or beds that are occupied at certain time or over a period of time.A. Occupancy rateB. CommisionC. Production rateD. Rate34.“Motel ”comes from___ ___.A. mutton and telephoneB. milk and hotelC. meat and hotelD. motor and hotel35.The place where the pilot sits is ___ __.A. cabinB. cockpitC. flight deckD. hallwayPart II Match each word or phrase in the column on the left with its meaning in the column on the right. （30%）1.to refund(答案：M) a. reserve (accommodation, a place, etc.)2. to book(答案：A) b. not damaged or impaired in any way; complete3.intact(答案：B) c. a person who does not eat meat, and sometimes other animal products, especially for moral, religious, or health reasons4. ruins (答案：F) d. a rotating machine or device, in particular a conveyor system at an airport from which arriving passengers collect their luggage.5.brewery(答案：H) e. make a passage or journey from one place to another6.carousel(答案：D) f. the remains of a building, typically an old one, that has suffered much damage or disintegration.7.to transit (答案：E) g. a natural desire to satisfy a bodily need, especially for food8. turbulence(答案：I) h. a place where beer is made commercially9.appetite(答案：G) i. violent or unsteady movement of air or water, or of some other fluid10. souvenir(答案：L) j. a planned route or journey11.vegetarian(答案：C) k. to rent12.to remove(答案：O) l. something that helps to bring back memories13.pilgrim (答案：N) m. pay back14.itinerary(答案：J) n. a person who journeys to a sacred place for religious reasons15. to charter(答案：K) o. take away。

领队英语复习

写出下列词组对应的中英文（1x20=20%）选择题：将最佳选项填在答题卡上（2x10=20%）选词填空题：对备选单词进行筛选，根据语境、时态和词性，在空格中填上合适的单词或词组，答案请写在答题卡上（2x10＝20%）英译中：将下列句子译成中文（2x10＝20%）根据所给资料填写入境表格(20%)feel dizzy luggage claimdestination room reservationbusiness trip passports and visajob handover arrival cardtipping policy life jacketliquid zip codeinstant noodle room listground transportation airport hotelcurrency exchange boarding passsecurity check first-aid kitluggage tag green channelPay-TV full tanktraffic accident gas stationgroup visa liability insuranceChinese Embassy overweightairport announcement take an X-rayjet lag cigarettes and spiritscustoms inspector perfumepower bank have an injectionchecked luggage personal belongings1.What is the Chinese translation for GLOBAL BLUE?环球蓝联（退税公司）2.Would you please put them on the scale?请把它们放在秤上好吗？3.Flight VS328from London will be3hours late on account of a big fog.由伦敦飞来的英国维珍328次航班，由于大雾天气，将要晚点3小时到达。

外游领队考试题目

1.作為一個領隊要有甚麼基本條件？2.作為一個領隊，要有甚麼個人條件？試列出三項？3.領隊應有的工作態度，列出三項？4.一個出色領隊應具備的豐富知識，試舉兩項？5.領隊通常接觸旅行代理商那五個主要部門？6.領導人和發言人的分別是甚麼？7.領隊的角色，其中公關大使、心理學家和奇蹟創造者是指甚麼？8.領隊的職責範圍是甚麼？9.領隊如何灌輸正確旅遊價值觀給旅客？10.在機場處理登機時要注意事項，試列出其中三項？11.在國外機場轉機的程序？試列舉三項？12.當旅行團入住酒店分配房間時，領隊之工作安排試列舉四項？13.當團隊入住酒店分配房間時，要通知旅客之重要事項？試列出四項？14.列出五類不能上機的物品？15.領隊的職業操守是甚麼？16.領隊的職業操守是甚麼？17.向所屬機構負責－如同其他行業一樣，領隊必須遵守本身的職業守則，對其所屬旅行社，和提供服務之供應商及旅行團的團員負責。

18.領隊向旅客收取小費，應採取何種正確態度？試列出四項？19.領隊收取賞金時應要留意：20.何為自費活動原則？21.有效的帶團技巧，準備工作試列舉三項？22.一個專業形象領隊，在服飾打扮方面要注意甚麼？試列舉五項？23.領隊應如何控制個人的情緒？24.領隊出團時要帶備的物品和文件，以備工作需要。

列舉十項？25.領團方式有那三種？26.團友參加各項需要較多體力或潛在危險性的活動時，領隊必須具備甚麼安全意識？27.團隊管理的金科玉律是甚麼？試舉例四項？28.領隊應如何提醒團員保護財物？列出五項？29.處理突發事件步驟是怎麼樣？步驟30.處理投訴技巧有甚麼 ?1.試舉例四種不同護籍護照？2.請簡述國內旅行團，在香港國際機場出入境之注意事項？3.在中港客運碼頭領隊如何協助團員出境？4.紅磡火車站 ( 直通車 ) 領隊如何協助團隊？5.乘搭直通巴士離港 , 領隊如何協助團隊？6.前往國內旅行團，特別需要注意甚麼事項？7.簽證可分那幾類？8.單次簽證和多次簽證的分別是甚麼？9.簽證批准與否是視乎那幾方面？10.擁有簽證並不代表批准入境，尚要視乎甚麼條件？11.什麼兒童也要簽證？12.香港入境所受的管制物品，列出四項？13.那些是海關必須申報的物品？14.航空公司在甚麼情況下不會接載有病或智力有問題的人士？15.坐輪椅旅客，大致可分為那三大類？16.假如女性懷孕是否可以乘搭航機到其他地方？17.航空公司會對多少歲獨行兒童提供特別服務？18.有那幾種宗教可預早通知航空公司要求提供特別膳食安排？19.航班在那種情況下，會提供特別之膳食安排？試列舉兩項？20.再確認機票的6個步驟？必須於72小時21.試述旅行團意外緊急援助基金計畫有多少，及有關支付？22.旅遊之賠償基金，對外遊旅客有那兩項保障？23.何為外遊旅客？24.購買外遊服務時，旅客應注意那些事項？列出五項？25.旅行代理商倒閉時應該怎麼辦？26.保險的定義是甚麼？27.防止賄賂條例中“利益”是指甚麼？28.[ 防止賂條例 ] 中，何謂合法利益及非法利益？29.[ 個人私隱條例 ] 制定的目的及領隊應如何處理？30.請列出處理危機及突發事件的考慮因素？31.何謂合約精神？32.抵達機場才知道航機延誤，領隊如何處理？33.如客人未能於航班起飛前到達機場，領隊應如何處理？34.團友在出入境時，遭海關扣留調查，領隊應如何處理？35.酒店房間不足，領隊應如何處理？試列出其中三項？36.如團友在旅遊景點中失散，領隊應如何處理？37.旅客在外地遺失旅遊證件的處理步驟？38.客人旅途中患病，領隊應如何處理？試列出其中五項？39.團友在機場遺失行李，領隊應如何處理？40.在酒店中，領隊的房間失火。

出境旅游领队考试领队英语复习题

1. When will the flight begin ___ __?A. boardingB. to boardC. departureD. depart2. Here are your tickets, passports and baording passes. Your luggage claim tags are ___ ___ to the tickets cover.A. stickB.stuckC.attachD.attached3. Would you mind __ __ a moment?A. waitB. to waitC. being waitedD. waiting4. It’s medicine for my stomach. Here is the ___ from my doctor.A. decisionB. descriptionC. prescriptionD. presentation5. There’s a ___ __ for alcholic beverages in economy class. Would you refer to this price list, please?A. payB. budgetC.billD. charge6. A member of our tour group feels like __ __. Can I bother you for some hot water, please?A. coldB. hotC. vomittingD. vomit7. I’m afraid your length of stay will be __ ___ by an immigration officer.A. determinedB. upheldC. prolongedD. cancelled8. You’ll be required to show your key when you ___ __ for your meals and drinks in the restaurants and bars.A. takeB. haveC. eatD.sign9. There is something wrong with the __ ___. It won’t stop running. It’s flooding the bathroom.A.air conditionerB. tapC. lampD. carpetA. be cancelled … recordB. record …be cancelledC. cancel … recordD. record …cancel11. I got 90 __ ___.A. scoresB. markC. pointsD. score12. We should __ __ a good study habit of taking notes in class.A. developB. improveC. makeD. remain13. Is he ___ __ his girlfriend was once a thief?A. aware ofB. aware thatC. knowing thatD. aware of that14. Some people have birthday cakes __ ___noodles.A. insteadB. instead forC. instead toD. instead of15. I try to __ a few dollars each month in order to buy a new bike.A. set upB. set outC. set offD. set aside16. There are ___ areas offering a variety of meals and services all within a hotel.A. no manyB. differenceC. differentD. too much17. Ruth finally __ __ to find what she was looking for.A. triedB. managedC. succeedD. achieved18. Can the Browns have an ___ ___ bed in their double room for their daughter? It’s more convenient for them to take care of her.A. plusB. extraC. addD. small19. It was so noisy at night __ __ I could hardly sleep.A. soB. butC. whatD. that20. Paris is __ __ that we can hardly visit all the beautiful parks in two or three days.A. such a large cityB. so a large cityC. such large a cityD. a such large city21.“En route”means ___ __.A. in the wayB. nearbyC. on the wayD. by way22. If you __ ___，you leave your native country to live in another country.A. immigrateB. travelC. emigrateD. fill out the form23. I drafted an itinerary for Vienna Tour before your arrival. Would you like to go __ ___ it?A. throughB. onC. to D for24.An___ __ card may also be called a disembarkation or arrival card.A. embarkationB. immigrationC. emigrationD. information for customers25. our flight delayed about an hour to take off ___ bad weather.A. becauseB. dueC. thanks to|D. on account of26. Room service is ___ ___ in the room.A. to serve mealsB. to do serviceC. to clean upD. to take care of guests27. It is necessary to greet the guest with a hearty smile ___ ___ to create a pleasant atmosphere and make the guestfeel at home.A. so thatB. in orderC. such asD. because of28. By the time he retires Mr. Smith __ __ in this hotel for almost 40 years.A. will have workedB. will workC. have workedD. will has worked29. You have __ ___ time to catch the bus.A. a lotB. a plenty ofC. plenty ofD. a number of30. __ __ his illness, he is determined to finish the work.A. In spite ofB. In spiteC. Despite ofD. In spite that31. You just turn the knob here in __ _ direction you like, or you can shut it off by turning it tightly to the right.A. whicheverB. whateverC. howeverD. whoever32.___ is the place one goes to.A. RestaurantB. DestinationC. airportD. trip33.___ ___ is the percentage of rooms or beds that are occupied at certain time or over a period of time.A. Occupancy rateB. CommisionC. Production rateD. RateA. mutton and telephoneB. milk and hotelC. meat and hotelD. motor and hotel35.The place where the pilot sits is ___ __.A. cabinB. cockpitC. flight deckD. hallwayPart II Match each word or phrase in the column on the left with its meaning in the column on the right.（30%）1.to refund(答案：2. to book(答案：3.intact(答案：B) c. a person who does not eat meat, and sometimes other animal products, especially for moral, religious,or health reasons4.ruins (答案：F)d.a rotating machine or device,in particular a conveyor system at an airport from which arriving passengers collect their luggage.5.brewery(答案：H) e. make a passage or journey from one place to another6.carousel(答案：D) f. the remains of a building, typically an old one, that has suffered much damage or disintegration.7.to transit (答案：E) g. a natural desire to satisfy a bodily need, especially for food8. turbulence(答案：9.appetite(答案：G) i. violent or unsteady movement of air or water, or of some other fluid10. souvenir(答案：L) j. a planned route or journey11.vegetarian(答案：C) k. to rent12.to remove(答案：O) l. something that helps to bring back memories13.pilgrim (答案：N) m. pay back14.itinerary(答案：J) n. a person who journeys to a sacred place for religious reasons 15. to charter(答案：K) o. take away11/ 11。

全国领队考试(英语)辅导

Online Tutorial for Outbound Tour leaderLicense Test (English)全国领队考试（英语）辅导领队英语考前复习题1. How would you ask if you are looking for the check-in counter for the flight CA112 to Seoul?( Could you tell me where I check in for the flight CA 112 to Seoul? )2. If you want to know the departure time for the flight CA 112，how would you ask for it?( What is the departure time of flight CA112? )3. If you want to know when the airline start to check in, how do you ask for it? ( Do you know when they begin to check in? )4. How do you ask for the phone booth if you want to make a call?( Where can I make a phone call? )5. If you are not sure whether the counter is for CA 114 to Singapore, how do you ask for it?( Is this the counter for CA 114 to Singapore? )6. How many pieces of luggage would you like to check in?( Twenty pieces all together. )7. Do you have any unexposed films in this bag?( No. I haven’t. )8. Could you tell me what’s in your bag, please?( Let me see, some clothes, my shaving kit, a couple of books, and some souvenirs. )9. Do you have anything else?( No, thank you. )10. Would you mind opening it, please?( Never mind. / Just a minute. It’s locked. Where are my keys? I’ve got it. Here you are.)11. If you want to transfer to flight JL458 to Tokyo, how do you ask for help? ( Excuse me. We are to transfer flight JL458 to Tokyo, can you help me? )12. If you want to have your seats close to each other, how do you ask the clerk to do for you?( Can we have our seats as close to each other as possible? )13. If you don’t know the way to Boarding Gate 28, how do you ask?( Could you tell me the way to Boarding Gate 28? )14. If you don’t know where to get your luggage, how do you ask for help?( Where can I get my luggage? )15. How do you ask which conveyor belt is for the luggage from Beijing?( Which carousel is for the luggage from Beijing? )16. If you find the handle of your suitcase is broken, what would you do?( I would go to report it at the Luggage Service. )17. If one tourist of your group lost his luggage, how would you tell the ground service clerk?( One tourist of my group couldn’t find his luggage. Can you help me? )18. Would you look at this chart and indicate the type of suitcase, which is similar to yours?( My suitcase is a black, big one made of leather. It looks like this one, Type 5. )19. What articles were in your suitcase?( There are one camera, three shirts and four pairs of grey trousers.)20. May I have your address and telephone number?( Certainly. Here is the address and telephone number. )21. May I see your passport, please?( Of course. Here you are. )22. What’s the purpose of your visit? On Business or for pleasure?( For pleasure. )23. How long will you be staying in the country?( Seven days. We’ll be leaving on July 25th. )24. Where do you intend to visit while in the country?( Frankfurt first, then we’ll be heading on to Berlin. )25. Do you have a return ticket to China?( Yes, however, we’ll be returning via Paris—not going back to China directly. )26. Why is this passenger’s date of birth different from that in his passport?( Oh, I had made a mistake when I filled in the visa form. )27. Do you have anything to declare?( No, sir. Nothing at all./ No, nothing to declare. / No, I don’t have anything to declare. )28. Why do you have three cartons of cigarettes and two bottles of wine?( Oh, sorry. I completely forgot about those. I’m the leader of tour group. One of my guests put them in my bag, because his bag is full. )29. What’s the usage of these cigarettes and wines?( We use them during the journey. No sending and selling. )30. What would you like to drink? We have orange juice, seven-up, Coke and Pepsi.( A Coke would be nice. Thank you. )31. If you want a glass of water to take medicine with, what would you say to the air hostess?( I want to take tablets. Would you bring me a glass of water? )32. If one of the tourists feels like vomiting, how do you ask the flight attendant to bring him some ice water?( Excuse me, madam, a tourist of our group feels like vomiting. Can I bother you for some ice water, please? )33. If some of your tourists feel cold, what would you do? How do you tell the air hostess?( Excuse me, Miss. Would you please give us some blankets? Some tourists of our group feel a little bit cold. )34. If you want some entry cards or Customs declarations, how do you ask for it? ( May I have some entry cards/Customs declarations? )35. If you want to know the arrival time at Tokyo, how do you ask for it?( When do we arrive in Tokyo? )36. If you want to know the weather in Tokyo, how do you ask for it?( What’s the weather like in Tokyo? )37. How are you going to pay, in cash or by credit card?( I’d like to pay by credit card.)38. If you want to have breakfast in your room, how do you ask for it?( I’d like to have breakfast in our room tomorrow morning. Could you bring it here? )39. What kind of sandwiches would you like?( I’d like to have a ham sandwich and a chicken sandwich. )40. If your group is going to take an early flight tomorrow morning, how do you ask for a morning call?( I’m **, the leader of tour group. We are going to the airport early tomorrow morning. I’d like to request a morning call. )41. If you have some laundry to be done at the hotel, what would you do with it? ( I should put my laundry in the laundry bag and put it outside my room.)42. If you want to know when you can have your laundry back, how do you askfor it?( I would say:” How soon can I have my laundry back? )43. Do you how much the hotel will charge for express laundry service?( They will charge fifty percent more for express service. )44. If you want to take back the laundry you sent yesterday afternoon, how do you ask the laundry service?( I would say:” I sent some laundry yesterday afternoon. Is it ready now? I’m leaving tomorrow morning.” )45. If you want to check out for your group, how do you tell the clerk?( I would say:” I’d like to pay our tour group’s bill now.” )46. It’s in the afternoon. If you want to make a room reservation, what would you say to the reservation clerk?( Good afternoon. I’d like to reserve a room, please.)47. What kind of rooms would you like to have? And how many rooms do you want to reserve?( I’d like a double room from Oct. 1st for two nights. )48. When you make a reservation, if you want to get a discount from the hotel, how do you ask for it?( I reserve for the travel agency. Do you have any discount? )49. For which travel agency would you make reservation?( For China Comfort Travel Agency. We have contract with your hotel. )50. When you make room reservation, if you want to know whether you should pay a deposit, how to you ask?( Do I have to leave a deposit? )51. Will you be paying in cash or by credit card?( By credit card. / I’d like to pay in cash. )52. If you’d like to accept the room the hotel offers, what would you say?( That’s fine. I’ll take it. )53. You are a tour leader. When you go for a lunch in a restaurant and the clerk asks: “Have you reserved?”, how do you answer?( I would say: Yes, we are. China Comfort Travel Agency reserved for us. We have 18 guests, 1 driver and 2 guides. )54. When your group have a set meal, if you want to know whether the guests should pay for the drinks, how do you ask?( By the way, how much does the guest pay for the drink? )55. When you have a dinner, if you want the waitress to recommend some dishes, how do you tell her?( Can you recommend something? )56. ( In the restaurant) Would you like anything else?( No, thank you. Can I have the bill, please? )57. When you pay the bill, if you haven’t got enough cash, how do you say to the waiter?( I don’t think I have brought enough cash. Do you accept credit cards? )58. When you pay your bill, if you want to add some tip to the total amount, how do you tell the cashier/ waitress?( Here is my credit card. Please add 10% to the total amount. That’s my tip for you. )59. What would you like to have/ drink?( Oh, I’d like a pint of beer/ a whisky with water, please. )60. ( In a shop) What can I do for you?( I’d like to have some cigarettes and liquor. )61. If you want to know the duty free limit, how do you ask the shop assistant? ( I am going to China. Do you know the duty free limit? )62. If you want to buy a carton of Hilton, a bottle of Red Label and a bottle of Scotch Whisky, how do you ask for it?( Could you give me a carton of Hilton, a bottle of Red Label and a bottle ofScotch Whisky, please? )63. If you want to pay by local cash, what would you say to the salesgirl?( I still have some local cash left. Can I pay with them? The rest will be paid in US dollar. )64. If you want to buy some souvenir, how do you tell the salesgirl?( I’m looking for souvenirs. Do you have anything for ladies? )65. When you go shopping, if you want something to have a look, how do you ask for it?( Will you please show me that one? )66. If you want to know some thing about refund, what questions do you ask? ( How can I get tax refund? Where can I get the refund? Can I get the refund of tax for all the goods I bought? )67. If you want to get to the airport by 7:00, how do you tell the taxi bus?( Please take me to Kennedy Airport, please. I have to be there by 7:00. )68. How do you ask the taxi driver to take you to a place in a certain time?( Do you think you can get me to Union Station in a quarter? )69. If you have an appointment at Hilton Hotel at 10:30, how do you ask the taxi driver to take you there?( The Hilton Hotel, please. I have an appointment there at 10:30. )70. If you want to catch a 6:00 train at Central Station, how do you say to the taxi driver?( Central Station, please. I want to catch a 6:00 train. )71. If you want to know the time it takes you to the airport by taxi, how do you ask the driver?( Please get me to the airport. How long does it take from here to the airport? )72. If you want to make an international call in the room, what would you say to the operator?( Operator, I’d like to make an overseas call to China. )73. In the post office, if you want to know how long it takes to send a letter to China, how do you ask the clerk?( How many days does it take to send a letter from here to China? )74. If you want to know the price for Express Mail Service, how do you ask? ( How much does it cost for EMS mail? )75. How many kinds of registered letters are there? What are they?( There are two kinds of registered letters. They are insured registered letter and recorded registered letter. )76. What is the difference between the insured letter and the recorded letter? ( If the insured letter is lost, you will get the amount of money you insured. If you mail something with no price, say, a passport, you’d better send a recorded letter. )77. How much does it cost for an insured letter？( It depends on the value you insured, about 3% of the total insured value. )78. In a bank, if you want to change some U.S. dollars, what would you ask? ( Where can I change some U.S. dollars? )79. How do you ask for today’s exchange rate?( What is the exchange rate today? )80. If you don’t know how to draw money from the ATM, how do you ask?( I want to draw some money from the Automatic Teller Machine. But I don’t know how to handle it.81. If you want to change some travel er’s checks in a bank, what would you ask? ( Hello, can I change my traveler’s check here? )82. If one of your tourists has a sore throat and his chest hurts, how do you tell the doctor？( Good morning, doctor, one of our tourist members is ill. He has a sore throat and his chest hurts. )83. ( At the immigration) What’s the purpose of your visit?( The purpose of my visit is sightseeing./ I’m here for sightseeing./ I’m here on vacation / on business/ to attend a conference. )84. What’s your profession?( I’m a tour leader. I work for a travel agency. )85. How long will you stay in this country?( I’ll be here for two weeks. )86. How much currency have you got?( I have 5,000 US dollars in cash./ I have 5,000 US dollars in traveler’s checks. )87. Where will you be staying in this country?( I will be staying at the hotel. )。

出境旅游领队考试领队英语复习题(可编辑修改word版)

7.I’m afraid your length of stay will beby an immigration officer.
A.determinedB. upheldC. prolonged D. cancelled
8.You’ll be required to show your key when youfor your meals and drinks in the restaurants and bars.
4.ruins (答案：F) d. a rotating machine or device, in particular a conveyor system at an airport from which arriving
passengers collect their luggage.
5.brewery(答案：H) e. make a passage or journey from one place to another
A.stick B.stuckC.attach D.attached
3.Would you minda moment?
A.wait B. to wait C. being waited D. waiting
4.It’s medicine for my stomach. Here is thefrom my doctor.
A.no manyB. difference C. different D. too much
17.Ruth finallyto find what she was looking for.
A.triedB. managedC. succeeded D. achieved
18.Can the Browns have anbed in their double room for their daughter? It’s more convenient for themtotake care of her.

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