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Hofstede's Cultural Dimensions文化尺度

Hofstede's Cultural Dimensions文化尺度
Attitudes behaviors Self and Individualism Collectivism Each person is separate Each person is part of a group; from each other; children children learn to think in terms of learn to think in terms of “I” “we” Identity is based on the Identity is based on the social individual network Low-context High-context Speak your mind and tell Maintain harmony and avoid the truth confrontations
伴君如伴虎 To be in the king's company is tantamount to living with a tiger
一封朝奏九重天,夕贬潮州路八千
官大一级压死人 Officials one rank superior crush the inferior
Reasons for differences
High power distance
A High Power Distance ranking indicate s that inequalities of power and wealth have been allowed to grow within the s ociety. These societies are more likely t o follow a caste system that does not al low significant upward mobility of its ci tizens.

Hofstede's Cultural Dimensions

Hofstede's Cultural Dimensions

What are Hofstede's five Cultural Dimensions?Read the About . . . section on the right side of this page. Then review the definitions of each Hofstede Dimension listed below. Following that, you can select the country or countries you're interested in from the list in the left margin of this page.On each country page you will find the unique Hofstede graphs depicting the Dimension scores and other demographics for that country and culture - plus an explanation of how they uniquely apply to that country.* Description for each of Hofstede's Dimensions listed belowPower Distance Index (PDI) that is the extent to which the less powerful members of organizations and institutions (like the family) accept and expect that power is distributed unequally. This represents inequality (more versus less), but defined from below, not from above. It suggests that a society's level of inequality is endorsed by the followers as much as by the leaders. Power and inequality, of course, are extremely fundamental facts of any society and anybody with some international experience will be aware that 'all societies are unequal, but some are more unequal than others'.Individualism (IDV) on the one side versus its opposite, collectivism, that is the degree to which individuals are inte-grated into groups. On the individualist side we find societies in which the ties between individuals are loose: everyone is expected to look after him/herself and his/her immediate family. On the collectivist side, we find societies in which people from birth onwards are integrated into strong, cohesive in-groups, often extended families (with uncles, aunts and grandparents) which continue protecting them in exchange for unquestioning loyalty. The word 'collectivism' in this sense has no politicalmeaning: it refers to the group, not to the state. Again, the issue addressed by this dimension is an extremely fundamental one, regarding all societies in theworld.Masculinity (MAS) versus its opposite, femininity, refers to the distribution of roles between the genders which is another fundamental issue for any society to which a range of solutions are found. The IBM studies revealed that (a) women's values differ less among societies than men's values; (b) men's values from one country to another contain a dimension from very assertive and competitive and maximally different from women's values on the one side, to modest and caring and similar to women's values on the other. Theassertive pole has been called 'masculine' and the modest, caring pole'feminine'. The women in feminine countries have the same modest, caring values as the men; in the masculine countries they are somewhat assertive and competitive, but not as much as the men, so that these countries show a gap between men's values and women's values.Uncertainty Avoidance Index (UAI) deals with a society's tolerance for uncertainty and ambiguity; it ultimately refers to man's search for Truth. It indicates to what extent a culture programs its members to feel eitheruncomfortable or comfortable in unstructured situations. Unstructured situations are novel, unknown, surprising, different from usual. Uncertainty avoiding cultures try to minimize the possibility of such situations by strict laws and rules, safety and security measures, and on the philosophical and religious level by a belief in absolute Truth; 'there can only be one Truth and we have it'. People in uncertainty avoiding countries are also more emotional, and motivated by inner nervous energy. The opposite type, uncertainty accepting cultures, are more tolerant of opinions different from what they are used to; they try to have as few rules as possible, and on the philosophical and religious level they are relativist and allow many currents to flow side by side. People within these cultures are more phlegmatic and contemplative, and not expected by their environment to express emotions.Long-Term Orientation (LTO) versus short-term orientation: this fifth dimension was found in a study among students in 23 countries around the world, using a questionnaire designed by Chinese scholars It can be said to deal with Virtue regardless of Truth. Values associated with Long Term Orientation are thrift and perseverance; values associated with Short Term Orientation are respect for tradition, fulfilling social obligations, and protecting one's 'face'. Both the positively and the negatively rated values of this dimension are found in the teachings of Confucius, the most influential Chinese philosopher who lived around 500 B.C.; however, the dimension also applies to countries without aConfucian heritage.Websites directly related to Geert HofstedeGeert Hofstede's personal WebsiteItim - An international consulting organization utilizing Prof. Hofstede's concepts.Itimfocus - An international consulting organization in the field of culture & change management that uses scans and tools based on scientific research undertaken by Professor Hofstede.Gert Jan Hofstede's personal WebsiteGeert Hofstede™ is a trademark of Geert Hofstede BV, Velp, the Netherlands What are the practical applications for Geert Hofstede's research on cultural differences?Geert HofstedeFrom Wikipedia, the free encyclopediaJump to: navigation, searcherard Hendrik Hofstede (born 3 October 1928, Haarlem) is an influential Dutch psychologist, who studied the interactions between national cultures and organizational cultures. He is also an author of seve ng Culture's Consequences[1] and Cultures and Organizations,Software of the Mind, co-authored by his son Gert JanHofstede.[2] Hofstede's study demonstrated that there arenational and regional cultural groupings that affect thebehaviour of societies and organizations, and that arevery persistent across time.Contents[hide]• 1 Hofstede's Framework for Assessing Culture• 2 Criticism• 3 Bibliographyo 3.1 Articles• 4 See also• 5 Notes• 6 External links[edit] Hofstede's Framework for Assessing Cultures found five dimensions of culture in his study of n ational work related values:•Low vs. high power distance - This dimension measures how much the less powerful members of institutions and organizations expect and accept that power isdistributed unequally. In cultures with low power distance (e.g. Ireland, Austria, Australia, Denmark, New Zealand), people expect and accept power relations that are moreconsultative or democratic. People relate to one another more as equals regardless of formal positions. Subordinates are more comfortable with and demand the right tocontribute to and critique the decisions of those in power. In cultures with high power distance (e.g. Malaysia), the less powerful accept power relations that are autocratic orpaternalistic. Subordinates acknowledge the power of others based on their formal,hierarchical positions. Thus, Low vs. High Power Distance does not measure or attempt to measure a culture's objective, "real" power distribution, but rather the way people perceive power differences.•Individualism vs. collectivism - This dimension measures how much members of the culture define themselves apart from their group memberships. In individualist cultures, people are expected to develop and display their individual personalities and to choose their own affiliations. In collectivist cultures, people are defined and act mostly as amember of a long-term group, such as the family, a religious group, an age cohort, a town, or a profession, among others.•Masculinity vs. femininity - This dimension measures the value placed on traditionally male or female values (as understood in most Western cultures). In so-called 'masculine' cultures, people value competitiveness, assertiveness, ambition, and the accumulation of wealth and material possessions. In so-called 'feminine' cultures, people value relationships and quality of life. This dimension is often renamed by users ofHofstede's work, e.g. to Quantity of Life vs. Quality of Life. Another reading of the same dimension holds that in 'M' cultures, the differences between gender roles are moredramatic and less fluid than in 'F' cultures•Low vs. high uncertainty avoidance - This dimension measures how much members of a society attempt to cope with anxiety by minimizing uncertainty. In cultures with high uncertainty avoidance, people prefer explicit rules (e.g. about religion and food) and formally structured activities, and employees tend to remain longer with their present employer. In cultures with low uncertainty avoidance, people prefer implicit or flexible rules or guidelines and informal activities. Employees tend to change employers morefrequently.Michael Harris Bond and his collaborators subsequently found a fifth dimension which was initially called Confucian dynamism. Hofstede later incorporated this into his framework as:•Long vs. short term orientation - This dimension describes a society's "time horizon," or the importance attached to the future versus the past and present. In long term oriented societies, people value actions and attitudes that affect the future:persistence/perseverance, thrift, and shame. In short term oriented societies, people value actions and attitudes that are affected by the past or the present: normative statements, immediate stability, protecting one's own face, respect for tradition, and reciprocation of greetings, favors, and gifts.ndencies and not characteristics of individuals. A Japanese person for example canhave a very low 'uncertainty avoidance' compared to a Filipino even though their'national' cultures point strongly in a different direction. Consequently, a country'sscores should not be interpreted as deterministic.[edit] CriticismHofstede's conceptualization of culture as static and essential has attracted somecriticism. In a recent article in the Academy of Management's flagship journal, TheAcademy of Management Review, Galit Ailon deconstructs Hofstede's book Culture'sConsequences by mirroring it against its own assumptions and logic[3]. Ailon findsseveral inconsistencies at the level of both theory and methodology and cautionsagainst an uncritical reading of Hofstede's cultural dimensions.Hofstede's work has not just also been criticized because he seems to identify cultureswith nations based on the supposition that within each nation there is a uniformnational culture. Other types of cultures are acknowledged to exist but allowed little,if any, influence.[4][edit] Bibliography日本The Buddhist-Shinto societies also have an additional Dimension, that of LongTerm Orientation (LTO). Geert Hofstede added this Dimension after the originalstudy, and it was applied to twenty-three of the fifty original countries in hisstudy. The Buddhist/Shinto Countries of Taiwan and Japan have LTO as themost closely correlating Dimension.* * *Power Distance Index (PDI) that is the extent to which the less powerfulmembers of organizations and institutions (like the family) accept and expectthat power is distributed unequally. This represents inequality (more versusless), but defined from below, not from above. It suggests that a society's levelof inequality is endorsed by the followers as much as by the leaders. Power and inequality, of course, are extremely fundamental facts of any society and anybody with some international experience will be aware that 'all societies are unequal, but some are more unequal than others'.Individualism (IDV) on the one side versus its opposite, collectivism, that is the degree to which individuals are inte-grated into groups. On the individualist side we find societies in which the ties between individuals are loose: everyone is expected to look after him/herself and his/her immediate family. On the collectivist side, we find societies in which people from birth onwards are integrated into strong, cohesive in-groups, often extended families (with uncles, aunts and grandparents) which continue protecting them in exchange for unquestioning loyalty. The word 'collectivism' in this sense has no political meaning: it refers to the group, not to the state. Again, the issue addressed by this dimension is an extremely fundamental one, regarding all societies in the world.Masculinity (MAS) versus its opposite, femininity, refers to the distribution of roles between the genders which is another fundamental issue for any society to which a range of solutions are found. The IBM studies revealed that (a) women's values differ less among societies than men's values; (b) men's values from one country to another contain a dimension from very assertive and competitive and maximally different from women's values on the one side, to modest and caring and similar to women's values on the other. The assertive pole has been called 'masculine' and the modest, caring pole 'feminine'. The women in feminine countries have the same modest, caring values as the men; in the masculine countries they are somewhat assertive and competitive, but not as much as the men, so that these countries show a gap between men's values and women's values.Uncertainty Avoidance Index (UAI) deals with a society's tolerance for uncertainty and ambiguity; it ultimately refers to man's search for Truth. It indicates to what extent a culture programs its members to feel either uncomfortable or comfortable in unstructured situations. Unstructured situations are novel, unknown, surprising, different from usual. Uncertainty avoiding cultures try to minimize the possibility of such situations by strict laws and rules, safety and security measures, and on the philosophical and religious level by a belief in absolute Truth; 'there can only be one Truth and we have it'. People in uncertainty avoiding countries are also more emotional, and motivated by inner nervous energy. The opposite type, uncertainty accepting cultures, are more tolerant of opinions different from what they are used to; they try to have as few rules as possible, and on the philosophical and religious level they are relativist and allow many currents to flow side by side. Peoplewithin these cultures are more phlegmatic and contemplative, and not expected by their environment to express emotions.Long-Term Orientation (LTO) versus short-term orientation: this fifth dimension was found in a study among students in 23 countries around the world, using a questionnaire designed by Chinese scholars It can be said to deal with Virtue regardless of Truth. Values associated with Long Term Orientation are thrift and perseverance; values associated with Short Term Orientation are respect for tradition, fulfilling social obligations, and protecting one's 'face'. Both the positively and the negatively rated values of this dimension are found in the teachings of Confucius, the most influential Chinese philosopher who lived around 500 B.C.; however, the dimension also applies to countries without a Confucian heritage.文化维度文化维度是荷兰国际文化合作研究所所长霍夫斯塔德(Geert Hofstede)及其同事在对文化因素进行定量研究时采用的概念。

Hofstede’s Cultural Dimensions

Hofstede’s Cultural Dimensions

• 5. Long Term Orientation (LTO) – This refers to how much society values long-standing – as opposed to short term – traditions and values. This is the fifth dimension that Hofstede added in the 1990s after finding that Asian countries with a strong link to Confucian philosophy acted differently from western cultures. In countries with a high LTO score, delivering on social obligations and avoiding "loss of face" are considered veryt Hofstede's research gives us insights into other cultures so that we can be more effective when interacting with people in other countries. If understood and applied properly, this information should reduce your level of frustration, anxiety, and concern. But most important, Geert Hofstede will give you the 'edge of understanding' which translates to more successful results.

霍夫斯泰德文化维度

霍夫斯泰德文化维度

vs Femininity (男性度vs女性度) 5.Long-Term Orientation vs Short-term orientation
(长期取向vs短期取向)
Power Distance
Power distance is defined as 'the extent to which the less powerful members of institutions and organizations within a country expect and accept that power
societal norms. In a collectivist culture, the individual is more likely to be motivated by
from birth onward are integrated into strong,
cohesive in-groups, which throughout people's lifetime continue to protect them in exchange
长期导向意味着培育以追求未来回报
为导向的品德—尤其是坚韧和节俭。 与之相对的另一端,短期导向,意味
着培育与过去和现在相关的品德—尤
其是尊重传统、维护面子,以及履行 社会义务
References
[1]Hofstede G, Hofstede GJ and Minkov M (2010) Cultures and Organizations: Software of the Mind, 3rd edn. New York: McGraw-Hill. [2]Hofstede G (2001) Culture’s Consequences: Comparing Values, Behaviors,

霍夫斯泰德的文化维度模式

霍夫斯泰德的文化维度模式

霍夫斯泰德的文化维度模式(Hofstede’s Model of Cultural Dimensions)霍夫斯泰德(Geert Hofstede)关于文化的观点是在他做的关于文化差异的实验性研究基础上形成的。

上世纪七十年代, 尽管IBM公司想在全球各工厂建立一套共同的管理程序和标准,但是在不同国家,如巴西和日本的管理程序和标准仍存在很大差异。

霍夫斯泰德通过采访和问卷调查的方式发现这种差异在很大程度上与员工所在国家的文化有关系。

他把文化描述成是“人的头脑中的一种集体共有的程序,它能将一类人与其他人区分开来”。

经过几轮的研究,他把文化差异归纳为四个基本的维度。

他指出所有的差异都可追溯到基本维度中的一个或几个中。

这些维度是:个体主义/集体主义、权利距离、男性化社会/女性化社会和不确定性规避。

经过进一步的研究,他又增加了时间取向维度。

个体主义-集体主义维度前面已经讨论过,下面主要讨论后四个维度。

3.4.1 权利距离(Power Distance)权利距离表明一个社会能够接受组织或公司的权利在各成员之间不平等分配的程度。

权利距离与等级有关。

对这个维度,各个国家由于对权力赋予的意义不完全相同,所以也存在着很大的差异。

有的文化中比较重视权威、地位、资历、年龄等,而在有的文化中它们的重要性相对较低。

比如,美国对权力的看法跟阿拉伯国家的看法就存在很大的差异,美国不是很看重权力,他们更注重个人能力的发挥,对权力的追求比阿拉伯国家要逊色不少;阿拉伯国家由于国家体制的关系,注重权力的约束力,由此,阿拉伯国家的机构,不管是政府部门或者企业都多多少少带有权力的色彩。

霍夫斯泰德认为这一维度所关心的基本问题是人与人之间的平等问题。

在各种群体中,权利上的不平等是不可避免的,而且是功能性的。

这种不平等通常以等级制的形式出现。

权利距离在所有的社会层次都有,家庭、官场、甚至在朋友间都存在。

每个社会在处理权利不平等的问题上方式方法不同,形成了价值观上的差异。

文化维度分析案例日本和美国

文化维度分析案例日本和美国

文化维度分析案例日本和美国霍夫斯泰德文化维度理论(Hofstede's cultural dimensions theory)是荷兰心理学家吉尔特·霍夫斯泰德提出的用来衡量不同国家文化差异的一个框架。

他的团队通过问卷收集调查的方式,对全球72个国家进行了调查(补充完善后现在的数据是106个国家和地区)。

最后调查的结果从六个不同维度的价值观区分开来,该理论从上世纪80年代起问世并且不断地补充和完善,成为了众多研究和分析国家人类行为的重要参考依据。

六个维度分别是:Power Disstance(权力距离):简单来说就是社会公民对于权力管制的接受程度。

分数越高代表接受程度越高。

Individualism(个人主义)/Collectivism(集体主义):是衡量某一社会总体是关注个人的利益还是关注集体的利益,分数越高越注重个人主义。

Masculinity(男性化)/Femininity(女性化):主要看男性女性的社会主导能力,分数越高代表男性气质越突出。

反之则说明该社会的女性气质突出。

Uncertainty Avoidance(不确定性规避):指整个社会对于不确定事件发生的规避能力,是尝试控制未来还是让未来发生接受未来。

该分数越高说明对于不确定性事件的规避性越强。

Long Term Orientation(长期取向)/Short Term Oritation(短期取向):指的是某一文化中的成员对延迟其物质、情感、社会需求的满足所能接受的程度。

分数越高代表着越注重长期取向而非短期利益。

Indulgence(放纵)/Restraint(约束):指的是某一社会对人基本需求与享受生活享乐欲望的允许程度。

该数值越大,说明该社会对公民的约束力越小,对放纵的允许度越大。

虽然日本被认为亚洲最西化的国家,但是日本和美国的文化还是存在着巨大的差异。

接上篇,我们继续解读这两个国家的不同:准时在美国,看到一个穿着三件套西装、拎着公文包的商人在街上疾驰并不常见,但这在东京相当普遍。

Hofstede’s Cultural Dimensions

权力距离大的文化成员视权力为社会的基本因素强调强制力和指示性权力而权力差距小的文化成员则认为权力的运用应当合法重视专家或合法性的权力
Hofstede’s Cultural Dimensions
•Power Distance
•Individualism vs. Collectivinity
•权力距离(power distance)表示人们对组织或机构内权力较少的成员对权力分配不平等这一事实的接受程度。权力距离大的文化成员视权力为社会的基本因素,强调强制力和指示性权力,而权力差距小的文化成员则认为权力的运用应当合法,重视专家或合法性的权力。
•Uncertainty Avoidance
•Long Term Orientation
Power Distance
•“...the extent to which the less powerful members of institutions and organizations within a country expect and accept that power is distributed unequally.”

霍夫斯泰德文化维度


Long-term orientation s t a n d s f o r “ t h e fostering of virtues oriented toward future rewards – in particular, perseverance and thrift”. Short-term orientation, as the opposite pole, stands for the fostering of virtues related to the past and present – in particular, respect for tradition, preservation of “face” and fulfilling “social obligations”(Hofstede and Hofstede, 2005).
个人主义意味着在这样的社会中,社 会成员之间的联系很松散,每个人只 关心自己或与之亲近的人。相反,在 集体主义社会中,人们从出生起就融 入到强大而紧密的群体当中,这个群 体为人们提供终身的保护以换取人们 对于该群体的绝对忠诚.
在个人主义文化里,人们更关注自身 利益,较少受到集体和社会准则的影 响。在集体主义文化中,个体容易被 集体利益驱使,做出有利于集体的事 情,如共享,合作及维护团体和睦。
男性度代表社会中两性角色差距显 著。男性应变现为自信、坚强、注 重物质成功而女性应更谦虚、温柔、 关注生活质量。相反,女性度意味 着社会中两性角色相互重叠。男女 都注重维护良好的人际关系,关心 弱者,团结一致。
Long-term Orientation vs Short-term Orientation
5.Long-Term Orientation vs Short-term orientation

智慧树知到《跨文化商务沟通》章节测试答案

智慧树知到《跨文化商务沟通》章节测试答案第一章1、The belief that your own cultural background, including ways of analyzing problems, values, beliefs, language, and verbal and nonverbal communication, is superior.culturecommunicationethnocentrismsender答案: ethnocentrism2、The total accumulation of beliefs, customs, values, behaviors, institutions and communication patterns that are shared, learned and passed down through the generations in an identifiable group of people.intercultural communicationculturebusiness communicationfeedback答案: culture3、A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior, or the exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior.ethnocentrismnoisecommunicationhorizontal communication答案: noiseand profits for both the individuals and organizations.lateral communicationethnocentrismbusiness communicationintercultural communication答案: business communication5、The communication at the same level in an organization.horizontal communicationethnocentrismbusiness communicationlateral communication答案: horizontal communication6、When culture is contrasted with nature, it can be defined as “ life way of a population” in its broad sense, meaning what characterizes the particular way of life of a population.对错答案: 错7、Cul ture is all men’s medium; there is no aspect of human life that is not touched and altered by culture.对错答案: 对8、The culture shown in an onion consists of two levels; a level of norms and values, or an invisible level of resultant behavior or artifacts of some form.错答案: 错9、Culture cannot be known without a study of communication, and communication can only be understood with an understanding of the culture it supports.对错答案: 对10、In the global village, neighbors communicate free of troubles and difficulties.对错答案: 错11、With the integration of language into the fabric of culture, confusion and dysfunction would reign and the culture would fail.对错答案: 错第二章1、A good mastery of grammar of one language can guarantee a successful communication.对错答案: 错2、Long before writing was developed,we learned to speak first.对答案: 对3、There should always be an attachment at the end of a business memo.对错答案: 错4、A recommendation report is to recommend something to others.对错答案: 错5、Which is not verbal communication?Chat with your leaders and colleaguesDiscuss an issue in a groupGreeting with a smileLeave a message答案: Greeting with a smile6、____ refers to anything that distorts the message the source encodes.NoiseMessageSourceContext答案: Noise7、It is a universal truth that language is by culture and in turn it __ culture.influenced, reflectsdisplayed, influencesdetermined, reflectsshaped, influences答案: influenced, reflects8、Why should we take notes during a business call?Listen attentivelyServes as a record to take follow-up actionReport on the call to someone elseReflect on the call答案: Listen attentively,Serves as a record to take follow-up action,Report on the call to someone else9、How can you identify your audience in preparing a business presentation?AgeAppearanceInterestOccupation答案: Age,Interest,Occupation10、Before making a business call, what kind of questions can you reflect?Do you need to report to your boss?Do you need to get information?Do you want to sell something, or convince the person of an idea?Do you need to ask for the person’s help or support?person of an idea?,Do you need to ask for the person’s help or support?第三章1、Nonverbal behavior reflects the speaker’s subconciousness.对错答案:A2、Depending on the culture,a smile can indicate joy and amusement, it can also indicate embarrassment.对错答案:A3、Posture is the position in which you hold your body when standing or sitting.对错答案:对4、Intimate distance is most common when friends, old classmates, acquaintances and relativestalk.对错答案:错5、People in __ cultures usually view silence as lack of communication and are generally ____ with it.low context uncomfortablehigh context uncomfortablehigh context comfortable答案:low context uncomfortable6、Which of the following countries uses high-context language?CanadaGermanyJapanUnited States答案:Japan7、The function of nonverbal signs is sometimes indispensible. For example, placing your index finger to your lips as an alternative to saying “Please calm down so that I can speak” is a case of ____.complementingrepeatingcontradictingsubstituting答案:substituting8、Which statements are correct about nonverbalcommunication?Nonverbal behavior is easily controlledA smile sometimes doesn’t mean a sincere smileNonverbal behavior accounts for much of the meaning we derive from conversation.Nonverbal communication is more than the complement of verbal communication.答案:9、How does nonverbal behavior control the pace or flow of communication?Gesture of stoppingClap handsRaise voice答案:Be silent Gesture of stopping Clap hands Raise voice10、Which of the countries belong to individualistic culture?ItalyAmericaFranceGreece答案:Italy America France第四章1、Power distance is a conceptual was developed by Hofstede to describethe extent to which the less powerful members of organizations and institutions accept and expect that power is distributed unequallythe power of multinational organizationsthe power differential between developed and less developed countriesthe power difference between men and women答案:2、Hofstede’s _ index measures the extent to which the less powerful members of organizations and institutions (like the family) accept and expect that power is distributed unequally.value orientationcultural dimensionscultural valuespower distance答案:power distance3、These are the most significant studies of cultural values except ___.Hall's High- and Low- Context TheoryKluckhohn and Strodtbeck's five Value OrientationsFons Trompenars’s model of culture with seven dimensionsGeert Hofstede's six Cultural Dimensions答案:Fons Trompenars’s model of culture with seven dimensions4、The opinion that everyone has a position and clearly defined privileges is____.a view of hierarchical structure of social relationshipa view of group orientation of social relationshipa view of individual orientation structure of social relationshipnone of the above答案:a view of hierarchical structure of social relationship5、Low-context communication is characterized by explicit speaking.对错答案:对6、Chinese culture is high-context in comparison to western culture.对错答案:对7、Cultures with a large power distance are hierarchical cultures.对错答案:对8、At the core of uncertainty avoidance is the idea that the future is predictable.对错答案:错9、Power distance in Hofstede's cultural dimensions is roughly similar to the value Kluckhohn calls hierarchy.对错答案:错10、In a culture emphasizing masculinity, it is more possible for men to play a nurturing role.对错答案:错第五章1、Etiquette is simply showing respect for others.对错答案:错2、Etiquette refers to the guideline for knowing how to behave appropriately in all situations.错答案:A3、Kiss greeting usually happen between two men in the United States.对错答案:错4、It’s OK to write on someone’s business card.对错答案:B5、A handshake should be friendly or respectful gesture, not a show of physical strength. So we should not squeeze other’s hand too hard.对错答案:A6、Before a dish is served, napkins can be placed either on the plate or on the left of forks.对错答案:A7、You’re invited to a business dinner. When do you take your napkin from the table and place it on your lap?Open it immediately.Wait for the host to take his or her napkin before taking yours.Wait for the oldest person at the table to take his or hers.Wait for all the ladies to take theirs before taking yours if you are a gentle man.答案:Wait for the host to take his or her napkin before taking yours.8、Which of the following behavior is appropriate in a business dinner?Use the napkin to wipe your nose.Cut all the food in your plate into small pieces.Sip from the side of the spoon when eating soup.Use the knife with your right hand.答案:CD9、What are the benefits of humor in the workplace?Humor can reduce stress.Humor can block negative emotions.Humor can help people develop rapport with each other.Humor can help solve problems.答案:ABCD10、In many Asian countries, the way you treat someone’s business card is a reflection of:How serious you are about the outcome of the meeting.How much you respect them as a person.What you think of their country.company and title.答案:ABCD第六章and a potential cause of shame to the group.对错答案:A2、Whether an international business negotiation succeeds or not is not only determined by the strategies and skills used in formal negotiation, but also closely related to whether enough careful preparation has been made.对错答案:A3、In the opening phase, the atmosphere is the only factor we should consider.对错答案:错4、Bargaining strength refers to the degree of movement that is possible for each party with respect to individual issues on the agenda.对错答案:错5、In some Asian cultures, they will use communication to encourage harmony, preserve face, and develop ____ relationships.Short-termLong-termMiddle-termShort run答案:Long-term6、The purpose of bargaining is to settle the differences that stand in the way of an agreement. Settling the differences involves____.high-context and low-contextconcession andreappraisaladjustment and compromiseaims and objectives答案:adjustment and compromise7、The proposal should be based on a sound analysis of the buyer’s current situation, taking into account of ____ and ____ within which the transaction takes place.the commercial circumstances, the overall contextthe corporate credit, the bank accounting bookthe manager’s stability, the site selectionthe commercial invoice, the chief negotiator’s ability答案:the commercial circumstances, the overall context8、Differences in____, ____, and____ have a profound impact on how successfully the parties are able to negotiate or conduct business transactions.BehavingWays of thinkingManaging conflictHuman resources答案:9、The political system,____, and the counterpart may in some way determine the success or failure of the negotiation.The legal systemThe business systemThe financial systemInfrastructure and logistics system答案:ABCD10、The specific tasks of the opening phase are concluded: To explain the concrete issueTo create suitable atmosphereTo state proposal in opening phaseTodeclare for our intention。

霍夫斯泰德的文化价值尺度的历史

霍夫斯泰德的文化价值尺度的历史霍夫斯泰德的文化价值尺度(Hofstede's Cultural Dimensions)是一个用于描述不同国家和地区文化差异的理论模型。

它是由荷兰社会心理学家Geert Hofstede在20世纪70年代和80年代开发的,旨在帮助全球企业或跨文化团队了解不同文化套路和领导风格对商业和组织效率的影响。

Hofstede的文化价值尺度理论是基于对IBM 20多万名员工在不同国家分支机构的文化价值观调查的分析。

2万个调查样本被分析,统计出了5个基本文化维度:权利距离;个人主义与集体主义;男性化与女性化;不确定性规避;短期-长期导向。

每个维度都反映了不同国家的重要文化差异。

权利距离是指某个文化中个体认为在不同隔离层次中的人员之间的不平等程度。

在一个高度权利距离的文化中,人们更容易接受等级较高的人和组织。

在低权利距离的社会中,人们接受平等和共同决策。

个人主义和集体主义谈到的是社会团体对个人和集体的看法。

在一个个人主义的社会中,个人的欲望和权利比团体的利益更重要。

在一个集体主义社会中,团体的利益比个体的权利更重要。

男性化和女性化是指文化中的控制和竞争导向上存在的差异。

在男性化的文化中,人们强调成功、竞争和成就。

在女性化的文化中,更多的关注工作与生活的平衡以及支持他人。

不确定性规避是指不同文化中的人们对风险和不确定性的恐惧水平。

在高不确定性规避的文化中,人们更可能采用保守和传统的方法处理业务和组织问题。

在低不确定性规避的文化中,人们更愿意尝试风险并采用更加创新和灵活的方法。

短期-长期导向是指社会为了获得未来回报而牺牲当前利益的倾向,以及为当前利益而忽略未来利益的倾向。

在长期导向的文化中,人们努力工作、学习和创新,以获得更高的回报。

短期导向的文化更注重当前的会计利益,而不考虑长远的投资。

Hofstede的文化价值尺度被广泛应用于跨文化沟通、国际商务和领导培训中。

尤其是在全球化进程加速的今天,了解本土文化价值、神话和风俗的重要性越来越得到重视。

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Read the About . . . section on the right side of this page. Then review the definitions of each Hofstede Dimension listed below. Following that, you can select the country or countries you're interested in from the list in the left margin of this page.On each country page you will find the unique Hofstede graphs depicting the Dimension scores and other demographics for that country and culture - plus an explanation of how they uniquely apply to that country.* Description for each of Hofstede's Dimensions listed belowPower Distance Index (PDI) that is the extent to which the less powerful members of organizations and institutions (like the family) accept and expect that power is distributed unequally. This represents inequality (more versus less), but defined from below, not from above. It suggests that a society's level of inequality is endorsed by the followers as much as by the leaders. Power and inequality, of course, are extremely fundamental facts of any society and anybody with some international experience will be aware that 'all societies are unequal, but some are more unequal than others'.Individualism (IDV) on the one side versus its opposite, collectivism, that is the degree to which individuals are inte-grated into groups. On the individualist side we find societies in which the ties between individuals are loose: everyone is expected to look after him/herself and his/her immediate family. On the collectivist side, we find societies in which people from birth onwards are integrated into strong, cohesive in-groups, often extended families (with uncles, aunts and grandparents) which continue protecting them in exchange for unquestioning loyalty. The word 'collectivism' in this sense has no political meaning: it refers to the group, not to the state. Again, the issue addressed by this dimension is an extremely fundamental one, regarding all societies in the world.Masculinity (MAS)versus its opposite, femininity, refers to the distribution of roles between the genders which is another fundamental issue for any society to which a range of solutions are found. The IBM studies revealed that (a) women's values differ less among societies than men's values; (b) men's values from one country to another contain a dimension from very assertive and competitive and maximally different from women's values on the one side, to modest and caring and similar to women's values on the other.The assertive pole has been called 'masculine' and the modest, caring pole 'feminine'.The women in feminine countries have the same modest, caring values as the men; in themasculine countries they are somewhat assertive and competitive, but not as much as themen, so that these countries show a gap between men's values and women's values.Uncertainty Avoidance Index (UAI) deals with a society's tolerance for uncertainty andambiguity; it ultimately refers to man's search for Truth. It indicates to what extent aculture programs its members to feel either uncomfortable or comfortable in unstructuredsituations. Unstructured situations are novel, unknown, surprising, different from usual.Uncertainty avoiding cultures try to minimize the possibility of such situations by strict lawsand rules, safety and security measures, and on the philosophical and religious level by abelief in absolute Truth; 'there can only be one Truth and we have it'. People in uncertaintyavoiding countries are also more emotional, and motivated by inner nervous energy. Theopposite type, uncertainty accepting cultures, are more tolerant of opinions different fromwhat they are used to; they try to have as few rules as possible, and on the philosophicaland religious level they are relativist and allow many currents to flow side by side. Peoplewithin these cultures are more phlegmatic and contemplative, and not expected by theirenvironment to express emotions.Long-Term Orientation (LTO)versus short-term orientation: this fifth dimension wasfound in a study among students in 23 countries around the world, using a questionnairedesigned by Chinese scholars It can be said to deal with Virtue regardless of Truth.Values associated with Long Term Orientation are thrift and perseverance; valuesassociated with Short Term Orientation are respect for tradition, fulfilling social obligations,and protecting one's 'face'. Both the positively and the negatively rated values of thisdimension are found in the teachings of Confucius, the most influential Chinesephilosopher who lived around 500 B.C.; however, the dimension also applies to countrieswithout a Confucian heritage.Hofstede's Framework for Assessing Culturework related values:Low vs. high power distance- This dimension measures how much the less powerful members of institutions and organizations expect and accept that power is distributed unequally. In cultures with low power distance (e.g. Ireland, Austria, Australia, Denmark, New Zealand), people expect and accept power relations that are more consultative or democratic. People relate to one another more as equals regardless of formal positions. Subordinates are more comfortable with and demand the right to contribute to and critique the decisions of those in power. In cultures with high power distance (e.g. Malaysia), the less powerful accept power relations that are autocratic or paternalistic. Subordinates acknowledge the power ofothers based on their formal, hierarchical positions. Thus, Low vs. High Power Distance does not measure or attempt to measure a culture's objective, "real" power distribution, but rather the way people perceive power differences.Individualism vs. collectivism- This dimension measures how much members of the culture define themselves apart from their group memberships. In individualist cultures, people are expected to develop and display their individual personalities and to choose their own affiliations. In collectivist cultures, people are defined and act mostly as a member of a long-term group, such as the family, a religious group, an age cohort, a town, or a profession, among others.Masculinity vs. femininity - This dimension measures the value placed on traditionally male or female values (as understood in most Western cultures). In so-called 'masculine' cultures, people value competitiveness, assertiveness, ambition, and the accumulation of wealth and material possessions. In so-called 'feminine' cultures, people value relationships and quality of life. This dimension is often renamed by users of Hofstede's work, e.g. to Quantity of Life vs. Quality of Life. Another reading of the same dimension holds that in 'M' cultures, the differences between gender roles are more dramatic and less fluid than in 'F' culturesLow vs. high uncertainty avoidance - This dimension measures how much members of a society attempt to cope with anxiety by minimizing uncertainty. In cultures with high uncertainty avoidance, people prefer explicit rules (e.g. about religion and food) and formally structured activities, and employees tend to remain longer with their present employer. In cultures with low uncertainty avoidance, people prefer implicit or flexible rules or guidelines and informal activities. Employees tend to change employers more frequently.Michael Harris Bond and his collaborators subsequently found a fifth dimension which was initially called Confucian dynamism. Hofstede later incorporated this into his framework as:Long vs. short term orientation - This dimension describes a society's "time horizon," or the importance attached to the future versus the past and present. In long term oriented societies, people value actions and attitudes that affect the future: persistence/perseverance, thrift, and shame. In short term oriented societies, people value actions and attitudes that are affected by the past or the present: normative statements,immediate stability, protecting one's own face, respect for tradition, and reciprocation of greetings, favors, and gifts.Bibliograph 日本The Buddhist-Shinto societies also have an additional Dimension, that of Long TermOrientation (LTO). Geert Hofstede added this Dimension after the original study, and itwas applied to twenty-three of the fifty original countries in his study. The Buddhist/ShintoCountries of Taiwan and Japan have LTO as the most closely correlating Dimension.Power Distance Index (PDI) that is the extent to which the less powerful members oforganizations and institutions (like the family) accept and expect that power is distributedunequally. This represents inequality (more versus less), but defined from below, not fromabove. It suggests that a society's level of inequality is endorsed by the followers as muchas by the leaders. Power and inequality, of course, are extremely fundamental facts of anysociety and anybody with some international experience will be aware that 'all societiesare unequal, but some are more unequal than others'.Individualism (IDV) on the one side versus its opposite, collectivism, that is the degree towhich individuals are inte-grated into groups. On the individualist side we find societies inwhich the ties between individuals are loose: everyone is expected to look afterhim/herself and his/her immediate family. On the collectivist side, we find societies inwhich people from birth onwards are integrated into strong, cohesive in-groups, oftenextended families (with uncles, aunts and grandparents) which continue protecting themin exchange for unquestioning loyalty. The word 'collectivism' in this sense has no politicalmeaning: it refers to the group, not to the state. Again, the issue addressed by thisdimension is an extremely fundamental one, regarding all societies in the world.Masculinity (MAS)versus its opposite, femininity, refers to the distribution of rolesbetween the genders which is another fundamental issue for any society to which a rangeof solutions are found. The IBM studies revealed that (a) women's values differ lessamong societies than men's values; (b) men's values from one country to another containa dimension from very assertive and competitive and maximally different from women'svalues on the one side, to modest and caring and similar to women's values on the other.The assertive pole has been called 'masculine' and the modest, caring pole 'feminine'.The women in feminine countries have the same modest, caring values as the men; in themasculine countries they are somewhat assertive and competitive, but not as much as themen, so that these countries show a gap between men's values and women's values.Uncertainty Avoidance Index (UAI) deals with a society's tolerance for uncertainty andambiguity; it ultimately refers to man's search for Truth. It indicates to what extent aculture programs its members to feel either uncomfortable or comfortable in unstructuredsituations. Unstructured situations are novel, unknown, surprising, different from usual.Uncertainty avoiding cultures try to minimize the possibility of such situations by strict lawsand rules, safety and security measures, and on the philosophical and religious level by abelief in absolute Truth; 'there can only be one Truth and we have it'. People in uncertaintyavoiding countries are also more emotional, and motivated by inner nervous energy. The opposite type, uncertainty accepting cultures, are more tolerant of opinions different from what they are used to; they try to have as few rules as possible, and on the philosophical and religious level they are relativist and allow many currents to flow side by side. People within these cultures are more phlegmatic and contemplative, and not expected by their environment to express emotions.Long-Term Orientation (LTO)versus short-term orientation: this fifth dimension was found in a study among students in 23 countries around the world, using a questionnaire designed by Chinese scholars It can be said to deal with Virtue regardless of Truth. Values associated with Long Term Orientation are thrift and perseverance; values associated with Short Term Orientation are respect for tradition, fulfilling social obligations, and protecting one's 'face'. Both the positively and the negatively rated values of this dimension are found in the teachings of Confucius, the most influential Chinese philosopher who lived around 500 B.C.; however, the dimension also applies to countries without a Confucian heritage.文化维度文化维度是荷兰国际文化合作研究所所长霍夫斯塔德(Geert Hofstede)及其同事在对文化因素进行定量研究时采用的概念。

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