communication ppt
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《Tips for Good Communication》Communication PPT教学课件
I promise (that) I’ll never play
computer games.
我承诺我将不再玩电脑游戏。
He promised Mrs. Black (that) he could help her repair the washing machine. 他答应布莱克夫人他能帮她修理洗衣机。
●How do you communicate with a new friend? ●In your opinion, what are the best ways to communicate?
1. interpersonal adj. 人际的; 人际关系的
2. passport n. 途径, 手段; 护照 3. proper adj. 正确的；恰当的
D Tell jokes.
E Don’t break your promises. F Don’t tell lies. G Don’t interrupt others. H Try not to be late.
A, B, D Find a proper topic.
F Be honest.
Don’t waste money _in__bu__y_in_g_ junk food. (3) 在这里等是浪费时间。
It’s _a_w__a_st_e__ of time waiting here.
6. friends, do your best to be on time. 如果确定了与朋友会面的时间，你就 要尽最大努力准时（到达）。 set在本句中的意思是“确定”。
You must promise to obey the rules. 你必须遵守规则。
用作名词时，常用结构为： make a promise，意为“许下诺言” keep a promise，意为“信守承诺” break a promise，意为“违背诺言”
computer games.
我承诺我将不再玩电脑游戏。
He promised Mrs. Black (that) he could help her repair the washing machine. 他答应布莱克夫人他能帮她修理洗衣机。
●How do you communicate with a new friend? ●In your opinion, what are the best ways to communicate?
1. interpersonal adj. 人际的; 人际关系的
2. passport n. 途径, 手段; 护照 3. proper adj. 正确的；恰当的
D Tell jokes.
E Don’t break your promises. F Don’t tell lies. G Don’t interrupt others. H Try not to be late.
A, B, D Find a proper topic.
F Be honest.
Don’t waste money _in__bu__y_in_g_ junk food. (3) 在这里等是浪费时间。
It’s _a_w__a_st_e__ of time waiting here.
6. friends, do your best to be on time. 如果确定了与朋友会面的时间，你就 要尽最大努力准时（到达）。 set在本句中的意思是“确定”。
You must promise to obey the rules. 你必须遵守规则。
用作名词时，常用结构为： make a promise，意为“许下诺言” keep a promise，意为“信守承诺” break a promise，意为“违背诺言”
Communication And Exchange (日常交流与沟通)演讲PPT
一开始我就迟下班，然后又错过了公交汽车。我后来 上公交汽车又碰上了交通阻塞。真是接踵而至。)
B : Well , you’re here , that’s the main thing . A : Thank you . I’ll try not to be late again .
Gratitude
Apology
A :Tom , I’m so sorry ! B : But where have you been , Nancy ? You’re over an hour late. A : Yes , but I couldn’t help it. I was late getting off work for a start , and then I missed the bus . The bus I did catch got caught in a traffic jam .It was one thing after another.(是的，但我身不由己，
A : I really like the record you lent me the other day . (我真的很喜欢你那天借给我的唱片) B ：I‘m glad you like it. A : Would you mind me keeping it for another week ? B : Oh . No problem.
(邀请)
(打算)
(祝பைடு நூலகம்)
Introduction
A : Hello , would you like to buy a digital camera ? Take a look at Nikon’s products . B : Hmm , what do you recommend ? A : It is for home use . And two to three thousand yuan would be ok . B : Please look at these models . I think the performance higher . A : I like this one ,Can you show it to me ? B : Ok , This camera has 7 million pixels , a 2.5-inch LCD screen , and short-term video recording .
nonverbalcommunication非言语交际PPT
Spatial Use and Time
苏安梅
华南农业大学外国语学院
6
Appearance
Appearance (clothes, hairstyle, makeup, personal decoration) may indicate mood, occupation, culture, status, or group membership, character.
What are the comfortable distance between you and your close friends, between you and your teacher, between you and your classmate, between you and a stranger?
苏安梅
华南农业大学外国语学院
7
苏安梅
华南农业大学外国语学院
8
Posture
Posture refers to your body’s position as you sit or stand, which communicates a great deal about your mood or feelings.
under discussion Eg. A person pounding on a desk as she makes an important
point.
苏安梅
华南农业大学外国语学院
4
I hate my job. I am so bored.
苏安梅
பைடு நூலகம்华南农业大学外国语学院
5
Elements of Nonverbal Communication
《沟通技巧英文》PPT课件
13
COMMUNICATION SKILLS.
Communication is any means of contact between two or more people, out of which impressions are made a n attitudes are created.
• The secrete of Communication is creating an atmosphe re where people exchange ideas and proposals informall y and freely. The job of communicating is not finished until there is Understanding, Acceptance an Resulting A ction.
skills… and an essential key to increasing the results). - Overall improve their Communication Skills.
12
COMMUNICATION SKILLS • Latin “to impart, to share” is imparting, conveying o
1
COMMUNICATION SKILLS
BY:- AKBAR ALI.
COMMUNICATION SKILL S
WEL COME!
“Winning is beginning. Begi nning is half done.”
“Do not dodge your difficulties Face them and greet them Time will come
COMMUNICATION SKILLS.
Communication is any means of contact between two or more people, out of which impressions are made a n attitudes are created.
• The secrete of Communication is creating an atmosphe re where people exchange ideas and proposals informall y and freely. The job of communicating is not finished until there is Understanding, Acceptance an Resulting A ction.
skills… and an essential key to increasing the results). - Overall improve their Communication Skills.
12
COMMUNICATION SKILLS • Latin “to impart, to share” is imparting, conveying o
1
COMMUNICATION SKILLS
BY:- AKBAR ALI.
COMMUNICATION SKILL S
WEL COME!
“Winning is beginning. Begi nning is half done.”
“Do not dodge your difficulties Face them and greet them Time will come
沟通英语PPT课件(updated 2016)
7. be flexible in your point of view
How to end a conversation
Signals:
1. break eye contact
2. use transition words
3. recap (sum up) what was said 4. give handshake
Postgraduate English
renlj@ 任林静
Objectives
improve listening & speaking skills in social & work environment improve note-taking skills
improve communicative skills prepare for the end-of-term test on
Student Types
非免修生 免修不免考生 缓修生 缓考生 重修生 西藏生
Unit One
How to be
a good conversationalist
Objectives
use effective strategies to start, continue,
Speaking Test Class Participation
GET
20% 30%
50%
Байду номын сангаасTotal: 100
Assessment Scales
Grades
90 – 100 86 – 89 83 – 85 80 - 82 76 - 79
Scales
A AB+ B B-
Points
How to end a conversation
Signals:
1. break eye contact
2. use transition words
3. recap (sum up) what was said 4. give handshake
Postgraduate English
renlj@ 任林静
Objectives
improve listening & speaking skills in social & work environment improve note-taking skills
improve communicative skills prepare for the end-of-term test on
Student Types
非免修生 免修不免考生 缓修生 缓考生 重修生 西藏生
Unit One
How to be
a good conversationalist
Objectives
use effective strategies to start, continue,
Speaking Test Class Participation
GET
20% 30%
50%
Байду номын сангаасTotal: 100
Assessment Scales
Grades
90 – 100 86 – 89 83 – 85 80 - 82 76 - 79
Scales
A AB+ B B-
Points
communication.-有关交流的英语PPT
6
By and large,
Communication (from Latin
commūnicāre, meaning "to
share") is a purposeful
activity of exchanging
information and meaning
across space and time
Part 2 : Engaging Your Audience
14
3.Don’t send mixed messages. Make your words, gestures, facial expressions and tone match. Disciplining someone while smiling sends a mixed message and is therefore ineffective. If you have to deliver a negative message, make your words, facial expressions, and tone match the message.
Part1: Understanding the Basics of
20
Communication Skills
3.Practice. Developing advanced communication skills begins with simple interactions. Communication skills can be practiced every day in settings that range from the social to the professional. New skills take time to refine, but each time you use your communication skills, you open yourself to opportunities and future partnerships.
unit 3 communication课件
Check for understanding Click to add title in here
Communication is a skill
• Not all of us are born orators or brilliant writers. • Communication is a skill that can be learned, practiced, and improved.
Click to add title in here
Click to add title in here
The Impact of Nonverbal Communication
55% Physiology
---------Visual Communication
Eye Contact
Posture
Forms of communication
Forms of Verbal Communication
Conversation Discussion Briefing（例会） Meeting Broadcasting Interview Phone Call Recording Exhibition Photograph Chart film Play Dance Body Language TV Newspaper Magazine Book Notice Correspondence Memo Message
CONFLICT
How to dealing with conflict?
Stay Focused
Try not to bring up past related conflict or other topics to the current one. Stay focused on the present, your feelings, understanding one another and finding a solution.
elements-of-communicationPPT课件
Elements of Communication
讲解人：
19.05.2020
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1
19.05.2020
This communication process involves the following interrelated elements： 1 the context of the communication 2 the participants 3 the messages being communicated 4 the channels through which the communication occurs 5 the presence or absence of noise 6 the verbal and nonverbal responses known as feedbackBiblioteka 19.05.2020-
10
19.05.2020
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11
19.05.2020
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12
Internal Noise Thoughts and feelings that interfere with the communication process are known as internal noise.
Semantic Noise
unintended meanings around by certain verbal
-
2
Context
• The interrelated conditions of communication make up what is known as context
• 1 the physical setting,including location,time,light,temperature,distance between communicators,and any seating arrangements
讲解人：
19.05.2020
-
1
19.05.2020
This communication process involves the following interrelated elements： 1 the context of the communication 2 the participants 3 the messages being communicated 4 the channels through which the communication occurs 5 the presence or absence of noise 6 the verbal and nonverbal responses known as feedbackBiblioteka 19.05.2020-
10
19.05.2020
-
11
19.05.2020
-
12
Internal Noise Thoughts and feelings that interfere with the communication process are known as internal noise.
Semantic Noise
unintended meanings around by certain verbal
-
2
Context
• The interrelated conditions of communication make up what is known as context
• 1 the physical setting,including location,time,light,temperature,distance between communicators,and any seating arrangements
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Name Identity Description The relationship between an individual and the group The extent to which people feel that power is unequally distributed between them and institutions The equality of role distribution between gender, where equally distributed is meant to be feminine. The extent to which people feel threatened by uncertain or unknown situations The degree people value the future or truth and the past or virtue Extremes Individualism Collectivism Large – Small Power Distance
Hierarchy
Gender
Femininity Masculinity
Truth
Strong – Weak Uncertainty Avoidance
Virtue
Hale Waihona Puke Long – Short Term Orientation
Stereotyping
• What is stereotyping?
– A form of categorisation that organises our experience towards groups in society – Never accurate; it describes a behavioural norm within a group
• • • • gives a broader view to intercultural conflict is additional to the presentation includes cultural self-awareness has a more academic view
National Culture
Communication: Don’t take your perception for granted
> We all bring assumptions to the communication
process > Much of our communication is unconscious > We see, what we expect to see > We don’t see, what we don’t expect to see > We all perceive things differently
• Before you communicate ask yourself: „Can my counterpart understand what I am saying?“ • Establish context and relations by creating commonalities like:
Agreement to Interchange
... is a negotiation process with several steps
Preparation Relationship Building Exchange of task-related information Persuasion Concessions agreement
• Remember Cooperation Guidelines:
– Different behaviours and opinions are not better or worse – just different – Respect is earned – Smooth cooperation depends on reciprocity
Conflict Behaviour -Roles, Organisational Structure, Procedures
Conflict Situation
Problem
Behaviour
Process
Problem:
-Facts -Position -Issues -Interest
Hofstede’s Value Dimensions
cards, pictures of your family, ... > Send a culturegram > Send all the information you have about the group, be open, be honest!
IIC ideas – more LIC tasks
IIC ideas
LIC – LIC communication
> Communicate often, at least monthly > Answer within 3 days > Establish a second communication line > Send information about your city, Christmas
>Establish a leaders communication as soon
as you have them > Encourage Participant/Family communication > Keep your NIC updated > Advice partner LIC and own NIC when you are going on holidays > Don’t forget about the use of telephone voice-to-voice can overcome difficulties
– – – – Rephrase and use different words Visualize complicated expressions Ask for a summary in his/her own words Ask for an e-mail, instead of using the phone
Example of stereotyping
• North-West Europe, US
– Issues are separated from people. (People can have an open argument and still maintain a friendly relationship afterwards) – Public disagreement is acceptable – Fact-based, confrontational response to conflicts, which is viewed from an intellectual point of view
Who communicates?
IIC NIC 1
NA 1
IO NIC 2
NA 2
LIC 1
Chapter 1
LIC 2
Chapter 2
Leaders 1 Families and participants 1
Leaders 2 Families and participants 1
Appendix: Intercultural Conflicts
– – – – – CISV experience Eating or cooking Raising children Same profession Same hobbies
Get Buy-in and Feedback
• If your communication partner doesn’t understand, don’t just repeat:
Religion Political Philosophy Social Structure Culture: Norms and Value Systems
Language
Economic Philosophy
Education + Geography + Climate
C.W.L. Hill, International Business, 2001, p. 81
Conflict Triangle (ABC & PPP Model)
People:
-Personalities -Values -Past History -Relationships -Abilities
Attitudes
People
Process:
-Communication Style -Cultural Norms of
• Stereotyping is only helpful when:
– – – – Consciously held First best guess Seen as descriptive, not evaluative Modified based on further observation
Feedback Sender encode meaning Medium message Receiver decode meaning
noise culture other personality
Communication style
• direct vs. indirect clarity vs. group harmony/face saving/respect • Direct communicators would not expect the following to mean „no“:
Hierarchy
Gender
Femininity Masculinity
Truth
Strong – Weak Uncertainty Avoidance
Virtue
Hale Waihona Puke Long – Short Term Orientation
Stereotyping
• What is stereotyping?
– A form of categorisation that organises our experience towards groups in society – Never accurate; it describes a behavioural norm within a group
• • • • gives a broader view to intercultural conflict is additional to the presentation includes cultural self-awareness has a more academic view
National Culture
Communication: Don’t take your perception for granted
> We all bring assumptions to the communication
process > Much of our communication is unconscious > We see, what we expect to see > We don’t see, what we don’t expect to see > We all perceive things differently
• Before you communicate ask yourself: „Can my counterpart understand what I am saying?“ • Establish context and relations by creating commonalities like:
Agreement to Interchange
... is a negotiation process with several steps
Preparation Relationship Building Exchange of task-related information Persuasion Concessions agreement
• Remember Cooperation Guidelines:
– Different behaviours and opinions are not better or worse – just different – Respect is earned – Smooth cooperation depends on reciprocity
Conflict Behaviour -Roles, Organisational Structure, Procedures
Conflict Situation
Problem
Behaviour
Process
Problem:
-Facts -Position -Issues -Interest
Hofstede’s Value Dimensions
cards, pictures of your family, ... > Send a culturegram > Send all the information you have about the group, be open, be honest!
IIC ideas – more LIC tasks
IIC ideas
LIC – LIC communication
> Communicate often, at least monthly > Answer within 3 days > Establish a second communication line > Send information about your city, Christmas
>Establish a leaders communication as soon
as you have them > Encourage Participant/Family communication > Keep your NIC updated > Advice partner LIC and own NIC when you are going on holidays > Don’t forget about the use of telephone voice-to-voice can overcome difficulties
– – – – Rephrase and use different words Visualize complicated expressions Ask for a summary in his/her own words Ask for an e-mail, instead of using the phone
Example of stereotyping
• North-West Europe, US
– Issues are separated from people. (People can have an open argument and still maintain a friendly relationship afterwards) – Public disagreement is acceptable – Fact-based, confrontational response to conflicts, which is viewed from an intellectual point of view
Who communicates?
IIC NIC 1
NA 1
IO NIC 2
NA 2
LIC 1
Chapter 1
LIC 2
Chapter 2
Leaders 1 Families and participants 1
Leaders 2 Families and participants 1
Appendix: Intercultural Conflicts
– – – – – CISV experience Eating or cooking Raising children Same profession Same hobbies
Get Buy-in and Feedback
• If your communication partner doesn’t understand, don’t just repeat:
Religion Political Philosophy Social Structure Culture: Norms and Value Systems
Language
Economic Philosophy
Education + Geography + Climate
C.W.L. Hill, International Business, 2001, p. 81
Conflict Triangle (ABC & PPP Model)
People:
-Personalities -Values -Past History -Relationships -Abilities
Attitudes
People
Process:
-Communication Style -Cultural Norms of
• Stereotyping is only helpful when:
– – – – Consciously held First best guess Seen as descriptive, not evaluative Modified based on further observation
Feedback Sender encode meaning Medium message Receiver decode meaning
noise culture other personality
Communication style
• direct vs. indirect clarity vs. group harmony/face saving/respect • Direct communicators would not expect the following to mean „no“: