怎样写英文邮件专题培训课件
英文邮件写作课件
这封邮件有无不妥之处？
From: Harry.Lim@presto.co.my To: shirley@
Cc: Subject: HELLO!!!
hi Shirley
Hope things r well with u, its good 2 know that u will be back in malaysia again in nov to hold your seminar on effective biz writing. PLS LET ME HAVE SOME FREE DATE while u r over here. some bookstores r interested in a talk and singing event, I hope u will agree to take part.
1.1 主题 SUBJECT
构成：单词/名词性短语/完整句（一般不超过35个字母) • 练习：判断下列表达是否准确 1. Greetings 2. Supplier training 3. Meetings on 22 July has been canceled. 4. go to hospital 5. professional trainees from sister company should abide by rule of local company.
2. 主体
签名档
称谓
(问候语）
敬语 落款
格式
开头
结尾
正文
2.1 正文格式
？
Dear XXX,
xxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxx.
xxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxx xxxxxxx.
英文电子邮件的格式(课件PPT)
多个收信人地 址用半角的逗号 或者分号隔开。
6/64
商务英语电子邮件的格式(3/16)
Subject – 主题 (1/3)
1. 主题 (Subject) 框的内容应简明地概括信的内容 ，短的可以是一个单词，如 greetings；长的可以 是一个名词性短语，也可以是完整的句子，但长度 一般不超过35个字母。
NO： detailed calculation
9/64
商务英语电子邮件的格式(6/16)
Salutation -- 称呼 (1/4)
根据发信人的具体情况以及发信人与收信人之间 的关系而定。
1. 在同辈的亲朋好友或同事之间可以直呼其名，但
对长辈或上级最好使用头衔加上姓。
Tom Hanks
Dear/Hi Tom Dear Mr Hanks
12/64
商务英语电子邮件的格式(9/16)
Salutation -- 称呼 (4/4)
6. 如果没有名字，或者是很正规的邮件，则可用：
Dear Committee Member: Dear Meeting Planner:
Dear Colleagues: Dear Madam or Sir:
Dear Purchasing Agent:
Salutation -- 称呼 (3/4)
5. 老外的名字有时有Jr. 或 Sr., 罗马数字I，II等 Martin Luther King, Jr. George Bush Sr. John Parker, Sr. is the father of John Parker, Jr. George VI When George VI died, Elizabeth II succeeded to the throne.
《英文书信格式规范》课件
Indenting and paragraph breaks
Master the art of indenting paragraphs and effectively using breaks for better readability.
Use of capitalization and punctuation
set the appropriate
crucial for effective
tone.
communication.
II. Basic components of an English letter
Heading
Explore the purpose and placement of the heading in an English letter.
《英文书信格式规范》 PPT课件
讲解《英文书信格式规范》PPT课件，将帮助大家了解英文书信写作，并引导 你们写出规范、得体的英文书信。
I. Introduction to English letter writing
1 Purpose of
writing a letter
Understand the reasons and benefits of writing letters in English.
V. Tips for writing effective letters
1 Choosing appropriate
language and tone
Discover how to select the right words and tone to convey your message effectively.
Informal letters
1.英语的作文书信写作格式及技巧(共24张PPT)
第一页，共二十四页。
Writing—Practical Writing
Two letter forms
第二页，共二十四页。
缩进(suō jìn) 式
Peace Hotel
Ling Gong Road 1818 Beijing, China
Writing—Practical Writing
(zuò wén) 1.英语的作文
书信写作格式及技巧
第十三页，共二十四页。
4）咨询(xúnwèn)： I would like to obtain /request/seek/inquire
some information about… / I am writing to ask if you can do me a favor. / I would like some detailed information
1.英语的作文书信写作(xiězuò)格式及技巧
第十二页，共二十四页。
（3）道歉：
I am writing to you because I am unable to…./ I am terribly sorry that…./ I would like to express my apologies for not being able to….
Yours faithfully,
William Jeremy Smith
第四页，共二十四页。
书信(shūxìn)题的写作方法：
（一）信封格式： 名字、信箱、地区(dìyù)范围由小到大，写在右下 角（与我们相反）。
（二）信纸格式： 日期：本月份的缩写 称号（后边的标点是逗号,冒号）:Dear Sir or
英文书信写作PPT课件
a
21
感谢信
Many of my classmates have constantly mentioned its merits and I should say that it is the only book of its kind which suggests to the Chinese students ways to read, write and speak English to their great benefit. It is, in fact, a key to the mastery of idiomatic English.
a
3
With the progress of society and advance of science, it is unavoidable for some technologies to be made obsolete and extinct. It is a natural law. In this light, the American girl is not to blame.
a
19
感谢信----- ending
Thanks again for your courtesy / your warm hospitality / the lovely gift.
Please accept my sincere thanks and best wishes.
My love and deepest gratitude, now and always!
a
2
While many readers deplore the fact, it doesn’t necessarily mean a bad thing. Must modern youth learn how to use an abacus and how to handle dial telephone? No, the end of mental calculations and the abacus is no tragedy. They are vanishing because they can’t satisfy the demands of modern people. Why should we use abacuses when we have electronic calculators and computers, a much faster tool? Why should we write letters to each other when we havቤተ መጻሕፍቲ ባይዱ telephones and Email, a more efficient substitute?
英语电子邮件作文步骤课件
英语电子邮件作文步骤课件Steps for Writing an English Email.Introduction.Email is a fundamental tool for communication intoday's digital world. Whether it's for work, school, or personal use, being able to write clear, concise, and professional emails is crucial. This lesson will guide you through the steps of writing an English email, ensuring that your messages are effective and well-received.Step 1: Understanding the Purpose.Before you start writing, it's essential to identify the purpose of your email. Is it to inform, persuade, request information, or something else? Understanding the purpose will help you structure your message and ensure that it achieves its intended outcome.Step 2: Planning Your Message.Once you know the purpose, it's time to plan your message. Consider who you are writing to, their relationship to you, and the tone you should adopt. Is the email formal or informal? What information do you need to include? Planning ahead will ensure that your email is focused and coherent.Step 3: Crafting the Opening.The opening of your email is crucial. It should be friendly, polite, and immediately draw the reader's attention. Start with a greeting and introduce yourself if the recipient doesn't know you. Then, briefly state the purpose of your email.Step 4: Writing the Body.The body of your email should clearly communicate your message. Use clear language and avoid jargon or technical terms that may confuse the reader. Organize yourinformation into paragraphs, with each paragraph focusing on a single point. Use bullet points or numbered lists to make your message easier to read and understand.Step 5: Closing the Email.The closing is just as important as the opening. Thank the recipient for their time and attention, and if applicable, request a response or action. End with a polite closing greeting and your name.Step 6: Checking and Editing.Before sending your email, it's essential to proofread and edit for grammar, spelling, and punctuation errors. Read your email aloud to check for flow and clarity. Ensure that all attachments, if any, are included and relevant.Step 7: Sending the Email.Finally, it's time to send your email. Double-check the recipient's email address to avoid sending it to the wrongperson. If possible, send a test email to yourself to ensure that everything looks good before sending it to the intended recipient.Conclusion.Writing an effective English email requires careful planning and attention to detail. By following these steps, you can ensure that your emails are clear, concise, and well-received. Remember, email is a tool for communication, so always aim to convey your message effectively and professionally.Additional Tips.Use a professional email signature that includes your name, job title, and contact information.Avoid using all caps or excessive punctuation, as this can come off as aggressive or unprofessional.Be mindful of email etiquette, such as starting a newthread for each new topic or replying to emails promptly.Use appropriate subject lines to give the recipient a clear indication of what the email is about.Be mindful of cultural differences when writing to international recipients, as certain greetings or phrases may vary depending on the culture.By following these tips and steps, you can confidently write English emails that are effective and well-received by your recipients.。
英文信写作方式介绍课件
Thank you letter
Thank you for a gift or service rendered
Thank you for hospitality shown during a visit
Thank you for an invitation to an event
Thank you for a kindness shown to you or your family
Your [specific thing] has been a great help to me.
表达感谢和感激的表达方式
I would like to express my heartfelt gratitude to [person/organization].
I cannot express how grateful I am for your [specific thing].
I apologize for [specific situation] and hope for your understanding.
Provide suggestions and opinions
01
02
03
04
05
提供建议和意见的表达 方式
I suggest/recommend [specific action/solution].
Apology Letter
Apology for an error or omission
Apology for a failure to perform a task or meet a deadline
Apology for a delay or inconvenience caused to the recipient
《实用英语写作教程》课件—电子邮件
2.6.1 Samples
译文
发件人：John Smith（js456@） 收件人：假日酒店（电子邮箱 marketing@） 发件时间：2011年3月11日 主题：取消酒店预订 事由：因行程改变，取消 3 月 7 日以 Mary Brown 的名义在贵酒店预订的 3 月 13日到16日的一间双人房。 并为对此带来的不便表示歉意，同时询问是否需支付违约金。 请求尽快回复确认。
我已收到你发来的信息。 有些照片要寄给你，该发送到哪里？ 请保持联系。
2.6.3 Writing Practice
Practice
说明：假设你是技术部经理。 根据以下内容给一位职员写一封电子邮件。 发件人：Peter Cooper 收件人：Mr. John Black 发件人邮件地址：petercooper@ 收件人电子邮件地址：black22@ 日期：2010年5月 10日 事由： 1）下周要在广州分公司安装新的软件和硬件；
2.6.2 Language Points
Key Words and Phrases
Cc=Carbon Copy 抄送（是把同一个邮件同时抄送给其他的收信人的意思，你可以填写
另一个人的邮件地址，同一份邮件就可以同时也发到他的邮箱了，一
般是让其了解邮件内容的情况，那么两个收信人都可以看到这份邮件
都发给了谁。）
I am writing to inform you that we are going to install the new software and hardware in Guangzhou branch and I want to know when you can start to do it. In addition, it has been decided that a teleconference will be held in two days. Please reply as soon as possible.
- 1、下载文档前请自行甄别文档内容的完整性，平台不提供额外的编辑、内容补充、找答案等附加服务。
- 2、"仅部分预览"的文档,不可在线预览部分如存在完整性等问题,可反馈申请退款(可完整预览的文档不适用该条件!)。
- 3、如文档侵犯您的权益，请联系客服反馈,我们会尽快为您处理(人工客服工作时间：9:00-18:30)。
商务英语电子邮件写作应遵循的5C原则：
Correctness Conciseness Completeness Clearness Courtesy
正确 简明 完整 清晰 谦恭
Samples of :-( Email
Hi,
① I'm sorry about this. ② Now,we have been clear about the problem about our system. ③ There is a new colleague joining our team,and he will arrange for checking the system. ④ Because he is busy with another requirement now,he will give us the optimal plan after finishing that one.
2. 回复邮件
以感谢开头的开场白会让对方感到比较舒服，而且显得有礼貌； ① Thank you for contacting us. ② I must apologize for not having written to you previously. ③ Your letter on 4th July was duly received. ④ Thank you for your prompt reply. ⑤ Thanks for getting back to me. ⑥ I’m very sorry for late response/reply.
实际上，国际上日常商务交往现已通用“Hi”，而不是Dear，哪怕是第一次联系。 Dear通常用在正式的通知邮件，比如银行账单、销售广告（Dear Customer，Dear Investor）
4.0 开场白
1. 主动写出
邮件开头澄清你的来意非常重要，这样才能更好的引出邮件的主要内容； ① I am writing to enquire about … ② I am writing in reference to …
④ 语句表达不合理，在发信方对于出现的问题十分焦急的情况下应告知对方承诺解决的时间以及
Plea相se应c的on计t划ac等t m，e不i能f y用o责u 任ha人v不e a在n或y没qu有e时st间io来n.推脱；
⑤ 整片邮件的格式（称呼、落款等）不规范。
Best Regards， XXX
1.0 Email基本构成
Regards!
Dear Mr. XXX,
① 语句不完整，this指什么？
I‘m s②or同ry一a个b句ou子t 中th连e续pr出ob现l2e个maobfooutu，r 重sy复st。e后m一. I个si应nc该e为reolyf，ap表o示lo从gi属ze关f系or；it and we’ll try our ③be英st文to书s信ol中ve标t点he后p面ro必b须le空m一in格a；week. （此处可加上具体的解决方案）
5.0正文文法
5.1正文文法
1. 动词主词要呼应 2. 时态和语气不要转变太多 3. 标点要准确，大小写要注意 4. 合理利用大写字母、粗体斜体、颜色字体、加大字号等手段对一些
信息进行提示。合理的提示是必要的，但过多的提示则会让人抓不 住重点，影响阅度。 5. 合理利用图片，表格等形式来辅助阐述。对于很多带有技术介绍或 讨论性质的邮件，单纯以文字形式很难描述清楚。如果配合图表加 以阐述，收件人会比较好理解； ...
2.主题框内容含糊不清？
YES: Tomorrow’s meeting canceled
NO: Ne求： 简要概括e-mail内容，可以是一个单词，名词性短语，也可以是完整句。不超 过35个字母；忌空白！ 还可以开头加上URGENT或者FYI（For Your Information，供参考），如： URGENT：Submit your report today！（适度用）
主题
Subject
称呼
Salutation
正文
Body
附件
Attachment
结束语与签名Complimentary Close &Signature
抄送和密送 CC & BCC
保密、免责、环保、安全提醒和其他公司文化
2.0 格式
称呼
正文
结束语
格式须知： 1. 齐头式结构在商务英语中比较流行，尤其普遍运用于电子邮件的交流中，其 特点是所有段落的第一行都顶格写，段与段之间空一行，另外称呼、落款等也 都顶格写。 2. 段落之间应使用双倍行距。
空白标题...
标题太长…
标题多个主题… 标题表意不明…
3.0 主题
1.主题框内容太长？
YES: Supplier training NO: Professional trainees form sister company should abide by rule of local company
4.0称呼
称呼原则： 如果对方有职务或者职称，应按职务或职称尊称，如：Doctor， Professor等
4.0称呼
一般从第一行的顶格写起，在称呼后面一般用逗号
1. Dear Sir,：「敬启者」，用在「只知其人不知其名」的状况下。 2. Dear Madam,：「亲爱的小姐」，表示对不分已婚或未婚也不知其名女 士的称呼。 3. Dear Mr.[Mrs.] Wang,：「亲爱的王先生[王太太]」，用在知道对方的姓氏。 4. Dear Miss Jones,：「亲爱的琼斯小姐」，表示对未婚女士的称呼。 5. Dear Ms. Jones,：「亲爱的琼斯小姐」，表示无法确定对方是否已婚或未婚的女士称呼。 6. Dear Doctor Wang,：「亲爱的王博士」，用在知道对方的职称。 7. To whom it may concern,：「贵宝号钧鉴」，用在不知道收件者是谁或写给公司、部门时使用。 8. Hi Chris, ：「嗨，克里斯」，用在与对方有一定的交情的情况。