国际商务 英文版 chapter1 练习
Unit 1(商务英语阅读教程1)

Homework
1.Summarize the main idea of the the Supplementary Reading on P9 with no more than 50 words. 2.Finish P10 Part V Test Yourself
Note on the Text
1. Enrolling in college is one step toward fulfilling our vision of the future.进入大学是完成将来梦想的第一步。 enroll in:登记入学,入伍,入会等。 如: It's too late to enroll in that class.现在报名进那个班太晚了。 2. Goal-setting involves developing a list of things you would like to achieve in your personal or professional lives-your goals. 设立目标包括列出一些你在个人生活和职业生活中想要完成的事情—— 即你的目标。 3. Understanding what success means to you and the level of success you are willing to accept in life is one of the first stages of new venture planning. 理解成功对你的意义和生活中你想获得的成功水平是计划新事业的第一 步。
Homework
1. If each country’s business had a national style or personality, what would the Chinese business personality be? Discuss how business in China typically operates. 2. Discuss the last time you had to strike a balance in order to reach an agreement about something? 3. Report on the similarities and differences in management of the multinationals (IKEA, TESCO, Walmart, P&G, etc.) in China. 4. Read Text B
商务英语Chapter1参考译文及答案

Chapter1Learning Aims学完本章,学生应能:1.对当今社会的商务信函的几种形式有所了解;2.了解商务信函基本的布局、格式、组成,以及写作原则;3.学会写信封;4.了解其他常见通信方式,如Skype和MSN。
Background Information在当今世界,商务通信的基本原则是尽可能以最简洁的方式交换信息,以便做好生意。
书面、口头、可视化和多媒体通信的所有目标,是传递明确和深思熟虑的信息。
了解如何在这种目标下撰写商业信函,是最重要的事情之一。
技术的发展,使得商业沟通因为传真、电子邮件和其他通信方法(如Skype和MSN),变得更容易,也迫使业务人员以更快、更清晰的方式进行沟通。
虽然今天电子邮件使用最为频繁,它们使商业书信变得更随意,但仍有需要我们撰写正式商业信函的场合。
这两者其实有许多共同的写作原则。
一旦学会了如何写正式的文书,你可以很容易地了解随意的文书。
譬如,其中一些共同原则是:(1)适当的称呼依旧是两种文书礼仪的不可或缺的一部分。
(2)了解如何撰写包括介绍、支持和结束段落的主体,可有助于有效地说明商业观点。
(3)使用沟通策略——从有说服力的短语到适当的措辞——帮助说服或安抚对方。
Letter 1Letter 3Letter 4ExercisesI. Make an envelope using the following information.II. Change the following information into English address format.1. Lin FangPresident of Beijing Metal234 East Lane, Beijing 100021China2. Room 301, Buliding 5, No.120, Huazhong Road, Shenzhen, Guangdong Prov., China3. No.8 Shihua RD, Suzhou Economic & Technical Development Zone, Jiangsu Province, China4. Room 204, Building No.102, East Taishan Residential Quarter, Baoyin County, Yangzhou City, Jiangsu ProvinceIII. Arrange the following information in proper form as they should be set out in the letter.IV. Write an e-mail with header.HeaderMessageV. Correct the mistakes in the following letter。
(完整word版)国际商务英文版chapter1练习

Chapter 1 GlobalizationTrue / False Questions1.The shift toward a more integrated and interdependent world economy is referred to asglobalization.True False2。
A company does not need a large size to facilitate, and benefit from, the globalization of markets.True False3。
Companies hope to lower their overall cost structure or improve the quality or functionality of their product offering through globalization of production。
True False4.The most global markets currently are markets for consumer products。
True False5。
Outsourcing is a process that is limited to manufacturing enterprises.True False6。
The health care sector in the U.S. cannot avail the benefits of outsourcing to low—cost producers in other nations because of the nature of the work.True False7.The World Bank has focused on policing the world trading system and making surenation-states adhere to the rules laid down in trade treaties。
商务谈判(双语)chapter1

In negotiation people should know the following:5W1H :
1、掌握商务谈判概念 、 2、理解并掌握谈判的原则 、 3、理解谈判的特点,并掌握国际商务谈 、理解谈判的特点, 判的特点 4、初步了解国际商务谈判的主要内容 、
请阅读教材1.1 请阅读教材 Introduction,然后 , 回答下列问题: 回答下列问题:
1、Do you have any experience of negotiating 、
with anyone? 2、Please share your experience with us. 、
1.2 Concepts &Characteristics of &Characteristics Business Negotiation Q1、 What is negotiation? 、 Q2、Why do people negotiate? 、 ? Q3、What are Characteristics of 、 Business Negotiation ?
homework(10%) Attendance record & homework(10%) Notes (10&) Final exam (80%)
Liulinglinglll@ 13407316200
chapter one Introduction and Overview of
作业: 作业:
查阅2005年11月 查阅2005年11月8日,中美 2005 签署的《 签署的《关于纺织品和服装 贸易的谅解备忘录》相关资 贸易的谅解备忘录》 回答: 料,回答: 1)中美双方签署这个协议 的共同利益是什么? 的共同利益是什么? 2)谈谈应该如何理解互利 互惠的原则? 互 Correct Understanding of the Features of IBN 对国际商务谈判的特点的正确理解 1.5 The Main Content of Negotiation on International Business
国际商务谈判自测题Chapter1

Chapter 1The Nature of NegotiationFill in the Blank Questions1. People ____________ all the time.Answer: negotiate Page: 22. The term ____________ is used to describe the competitive, win-lose situations such as hagglingover price that happens at yard sale, flea market, or used car lotAnswer: bargaining Page: 33. Negotiating parties always negotiate by ____________.Answer: choice Page: 64. There are times when you should _________ negotiate.Answer: not Page: 65. Successful negotiation involves the management of ____________ (e.g., the price or the terms ofagreement) and also the resolution of ____________.Answer: tangibles, intangibles Page: 86. Independent parties are able to meet their own ____________ without the help and assistance ofothers.Answer: needs Page: 97. The mix of convergent and conflicting goals characterizes many ____________ relationships.Answer: interdependent Page: 108. The ____________ of pe ople’s goals, and the ____________ of the situation in which they aregoing to negotiate, strongly shapes negotiation processes and outcomes.Answer: interdependence, structure Page: 109. Whether you should or should not agree on something in a negotiation depends entirely upon theattractiveness to you of the best available _________.Answer: alternative Page: 10 – 1210. When parties are interdependent, they have to find a way to ____________ their differences.Answer: resolve Page: 1211. Negotiation is a ____________ that transforms over time.Answer: process Page: 1212. Negotiations often begin with statements of opening ____________.Answer: positions Page: 1313. When one party accepts a change in his or her position, a ____________ has been made.Answer: concession Page: 1314. Two of the dilemmas in mutual adjustment that all negotiators face are the dilemma of____________ and the dilemma of ____________.Answer: honesty, trust Page: 1415. Most actual negotiations are a combination of claiming and ____________ value processes.Answer: creating Page: 1616. ____________ ____________ is analyzed as it affects the ability of the group to make decisions,work productively, resolve its differences, and continue to achieve its goals effectively.Answer: Intragroup conflict Page: 1817. Most people initially believe that ____________ is always bad.Answer: conflict Page: 1918. The objective is not to eliminate conflict but to learn how to manage it to control the ____________elements while enjoying the productive aspects.Answer: destructive Page: 2019. The two-dimensional framework called the ____________ ____________ ____________postulates that people in conflict have two independent types of concern.Answer: dual concerns model Page: 2220. Parties who employ the ____________ strategy maintain their own aspirations and try to persuadethe other party to yield.Answer: contending Page: 23True/False QuestionsT F 21. Negotiation is a process reserved only for the skilled diplomat, top salesperson, or ardent advocate for an organized lobbyAnswer: False Page: 2T F 22. Many of the most important factors that shape a negotiation result do not occur during the negotiation, but occur after the parties have negotiated.Answer: False Page: 3T F 23. Negotiation situations have fundamentally the same characteristics,Answer: True Page: 6T F 24. A creative negotiation that meets the objectives of all sides may not require compromise.Answer: True Page: 8T F 25. The parties prefer to negotiate and search for agreement rather than to fight openly, have one side dominate and the other capitulate, permanently break off contact, or take theirdispute to a higher authority to resolve itAnswer: True Page: 8T F 26. It is possible to ignore intangibles, because they affect our judgment about what is fair, or right, or appropriate in the resolution of the tangibles.Answer: False Page: 8T F 27. In any industry in which repeat business is done with the same parties, there is always a balance between pushing the limit on any particular negotiation and making sure the otherparty—and your relationship with him—survives intact.Answer: True Page: 11T F 28. When the goals of two or more people are interconnected so that only one can achieve the goal—such as running a race in which there will be only one winner—this is a competitivesituation, also known as a non-zero-sum or distributive situationAnswer: False Page: 10T F 29. Remember that every possible interdependency has an alternative; negotiators can always say “no” and walk away.Answer: True Page: 12T F 30. A zero-sum situation is a situation in which individuals are so linked together that there is a positive correlation between their goal attainments.Answer: False Page: 10T F 31. The value of a person's BATNA is always relative to the possible settlements available in the current negotiation, and the possibilities within a given negotiation are heavilyinfluenced by the nature of the interdependence between the parties.Answer: True Page: 12T F 32. The effective negotiator needs to understand how people will adjust and readjust, and how the negotiations might twist and turn, based on one’s own moves and the others’ responses.Answer: True Page: 13T F 33. The pattern of give-and-take in negotiation is a characteristic exclusive to formal negotiations.Answer: False Page: 14, 15T F 34. In contrast, non-zero-sum or integrative or mutual gains situations are ones where many people can achieve their goals and objectives.Answer: True Page: 15T F 35. Negotiators do not have to be versatile in their comfort and use of both major strategic approaches to be successful.Answer: False Page: 16T F 36. Differences in time preferences have the potential to create value in a negotiation.Answer: True Page: 17T F 37. C onflict doesn’t usually occur when the two parties are working toward the same goal and generally want the same outcome.Answer: False Page: 18T F 38. Intragroup conflict occurs between groups.Answer: False Page: 18T F 39. Negotiation is a strategy for productively managing conflict.Answer: True Page: 20T F 40. The dual concerns model has two dimensions: the vertical dimension is often referred to as the cooperativeness dimension, and the horizontal dimension as the assertivenessdimension.Answer: True Page: 22Multiple Choice Questions41. Which perspective can be used to understand different aspects of negotiation?A) economicsB) psychologyC) anthropologyD) lawE) All of the above perspectives can be used to understand different aspects of negotiation.Answer: E Page: 342. To most people the words "bargaining" and "negotiation" areA) mutually exclusive.B) interchangeable.C) not related.D) interdependent.E) None of the above.Answer: B Page: 343. A situation in which solutions exist so that both parties are trying to find a mutually acceptablesolution to a complex conflict is known as which of the following?A) mutual gainsB) win-loseC) zero-sumD) win-winE) None of the above.Answer: D Page: 344. Which is not a characteristic of a negotiation or bargaining situation?A) conflict between partiesB) two or more parties involvedC) an established set of rulesD) a voluntary processE) None of the above is a characteristic of a negotiation.Answer: C Page: 845. Tangible factorsA) include the price and terms of agreement.B) are psychological motivations that influence the negotiations.C) include the need to look good in negotiations.D) cannot be measured in quantifiable terms.E) None of the above statements describe tangible factors.Answer: A Page: 846. Which of the following is not an intangible factor in a negotiation?A) the need to look goodB) final agreed price on a contractC) the desire to book more businessD) fear of setting a precedentE) All of the above are intangible factors.Answer: B Page: 847. Interdependent parties’ relationships are characterized byA) interlocking goals.B) solitary decision making.C) established procedures.D) rigid structures.E) Interdependent relationships are characterized by all of the above.Answer: A Page: 1048. A zero-sum situation is also known by another name of a situation. Which of the following is that?A) integrativeB) distributiveC) win-loseD) negotiativeE) None of the above.Answer: B Page: 1049. BATNA stands forA) best alternative to a negotiated agreement.B) best assignment to a negotiated agreement.C) best alternative to a negative agreement.D) best alternative to a negative assignment.E) BATNA stands for none of the above.Answer: A Page: 1250. What are the two dilemmas of negotiation?A) the dilemma of cost and the dilemma of profit marginB) the dilemma of honesty and the dilemma of profit marginC) the dilemma of trust and the dilemma of costD) the dilemma of honesty and the dilemma of trustE) None of the above.Answer: D Page: 1451. How much to believe of what the other party tells youA) depends on the reputation of the other party.B) is affected by the circumstances of the negotiation.C) is related to how he or she treated you in the past.D) is the dilemma of trust.E) All of the above.Answer: E Page: 1452. Satisfaction with a negotiation is determined byA) the process through which an agreement is reached and the dollar value of concessions madeby each party.B) the actual outcome obtained by the negotiation as compared to the initial bargaining positionsof the negotiators.C) the process through which an agreement is reached and by the actual outcome obtained by thenegotiation.D) the total dollar value of concessions made by each party.E) Satisfaction with a negotiation is determined by none of the above.Answer: C Page: 1553. Which of the following statements about conflict is true?A) Conflict is the result of tangible factors.B) Conflict can occur when two parties are working toward the same goal and generally want thesame outcome.C) Conflict only occurs when both parties want a very different settlement.D) Conflict has a minimal effect on interdependent relationships.E) All of the above statements about conflict are true.Answer: B Page: 1854. In intragroup conflict,A) sources of conflict can include ideas, thoughts, emotions, values, predispositions, or drives thatare in conflict with each other.B) conflict occurs between individual people.C) conflict affects the ability of the group to resolve differences and continue to achieve its goalseffectively.D) conflict is quite intricate because of the large number of people involved and possibleinteractions between them.E) None of the above describes intragroup conflict.Answer: C Page: 1855. Which of the following contribute to conflict's destructive image?A) increased communicationB) misperception and biasC) clarifying issuesD) minimized differences; magnified similaritiesE) All of the above contribute to conflict's destructive image.Answer: B Page: 1956. In the Dual Concerns Model, the level of concern for the individual's own outcomes and the level ofconcern for the other's outcomes are referred to as theA) cooperativeness dimension and the competitiveness dimension.B) the assertiveness dimension and the competitiveness dimension.C) the competitiveness dimension and the aggressiveness dimension.D) the cooperativeness dimension and the assertiveness dimension.E) None of the above.Answer: D Page: 2257. An individual who pursues his or her own outcomes strongly and shows little concern for whetherthe other party obtains his or her desired outcomes is using another of the following strategies.Which one?A) yieldingB) compromisingC) contendingD) problem solvingE) None of the above.Answer: C Page: 2358. Negotiators pursuing the yielding strategyA) show little interest or concern in whether they attain their own outcomes, but are quiteinterested in whether the other party attains his or her outcomes.B) pursue their own outcome strongly and shows little concern for whether the other party obtainshis or her desired outcome.C) shows little interest or concern in whether they attain their own outcomes, and does not showmuch concern about whether the other party obtains his or her outcomes.D) show high concern for attaining their own outcomes and high concern for whether the otherattains his or her outcomes.E) Negotiators pursuing the yielding strategy demonstrate none of the above behaviors.Answer: A Page: 2359. Parties pursuing one of the following strategies show little interest or concern in whether they attaintheir own outcomes, and do not show much concern about whether the other party obtains his or her outcomes. Which of the ones listed below?A) contendingB) compromisingC) problem solvingD) yieldingE) None of the above.Answer: E Page: 2460. Whereas distributive bargaining is often characterized by mistrust and suspicion, integrativenegotiation is characterized by which of the following?A) obligation and perseveranceB) avoidance and compromiseC) influence and persuasivenessD) trust and opennessE) cognition and emotionAnswer: D Page: 26Short Answer Essays61. What are the three reasons negotiations occur?Answer: Negotiations occur for several reasons: (1) to agree on how to share or divide a limited resource, such as land, or property, or time; (2) to create something new that neither party could do on his or her own, or (3) to resolve a problem or dispute between the parties. Page: 262. Is the give-and-take process used to reach an agreement the “heart of the negotiation” as mostpeople ass ume”?Answer: While that give-and-take process is extremely important, negotiation is a very complex social process; many of the most important factors that shape a negotiation result do not occur during the negotiation, but occur before the parties start to negotiate, or shape the context around the negotiation. Page: 363. Why do parties negotiate by choice?Answer: That is, they negotiate because they think they can get a better deal by negotiating than by simply accepting what the other side will voluntarily give them or let them have. Negotiation is largely a voluntary process. We negotiate because we think we can improve our outcome or result, compared to not negotiating or simply accepting what the other side offers. It is a strategy pursued by choice; seldom are we required to negotiate. Page: 664. What are tangible and intangible factors in negotiation?Answer: Tangible factors include quantifiable items, such as the price, terms of agreement, etc. By intangible factors, we are referring to the deeper psychological motivations that may directly or indirectly influence the parties during the negotiation. Page: 865. What are the three ways that characterize most relationships between parties?Answer: Most relationships between parties may be characterized in one of three ways:independent, dependent, and interdependent. Page: 9, 1066. Define "zero-sum" situation.Answer: Individuals are so linked together that there is a negative correlation between their goal attainments. Page: 1167. Describe a “mutual gains” situation.Answer: when parties’ goals are linked so that one person’s goal achievement helps others to achieve their goals, it is a mutual-gains situation, also known as a non-zero-sum or integrative situation, where there is a positive correlation between the goal attainments of both parties. Page:1068. What does BATNA stand for?Answer: Best Alternative To a Negotiated Agreement. Page: 1269. What role do concessions play wh en a proposal isn’t readily accepted?Answer: If the proposal isn’t readily accepted by the other, negotiators begin to defend their own initial proposals and critique the others’ proposals. Each party’s rejoinder usually suggestsalterations to the other party’s proposal, and perhaps also contains changes to his or her ownposition. When one party agrees to make a change in his or her position, a concession has been made (Pruitt, 1981). Concessions restrict the range of options within which a solution or agreement will be reached; when a party makes a concession, the bargaining range (the difference betweenthe preferred acceptable settlements) is further constrained. Page: 1370. What are concessions?Answer: A concession has been made when one party accepts a change in his or her position.Concessions restrict the range of options within which a solution or agreement will be reached.Page: 1371. Describe the strategies and tactics a negotiator would employ in a distributive bargaining situation.Answer: In distributive situations negotiators are motivated to win the competition and beat the other party, or gain the largest piece of the fixed resource that they can. In order to achieve these objectives, negotiators usually employ “win-l ose” strategies and tactics. This approach tonegotiation—called distributive bargaining—accepts the fact that there can only be one winner given the situation, and pursues a course of action to be that winner. The purpose of the negotiation is to claim value—that is, to do whatever is necessary to claim the reward, gain the lion’s share, or gain the largest piece possible Page: 1572. Why should negotiators be versatile in their comfort and use of both value claiming and valuecreating strategic approaches?Answer: Not only must negotiators be able to recognize which strategy is most appropriate, but they must be able to use both approaches with equal versatility. There is no single “best”,“preferred” or “right” way to negotiate; the choice of negotia tion strategy requires adaptation to the situation, as we will explain more fully in the next section on conflict. Moreover, if mostnegotiation issues/problems have claiming and creating values components, then negotiators must be able to use both approaches in the same deliberation. Page: 1673. Define synergy?Answer: "the whole is greater than the sum of its parts" Page: 1674. Name the four levels of conflict that are commonly identified.Answer: The four levels of conflict are: 1) intrapersonal or intrapsychic conflict, 2) interpersonal conflict, 3) intragroup conflict, and 4) intergroup conflict. Page: 1875. Explain how conflict is a potential consequence of interdependent relationships.Answer: Conflict can result from the strongly divergent needs of the two parties, or frommisperceptions and misunderstandings. Conflict can occur when the two parties are workingtoward the same goal and generally want the same outcome, or when both parties want verydifferent outcomes. Regardless of the cause of the conflict, negotiation can play an important role in resolving it effectively. In this section, we will define conflict, discuss the different levels of conflict that can occur, review the functions and dysfunctions of conflict, and discuss strategies for managing conflict effectively. Page: 1876. How does decreased communication contribute as one of the destructive images of conflict in anegotiation?Answer: Productive communication declines with conflict. Parties communicate less with those whodisagree with them, and more with those who agree. The communication that does occur is often anattempt to defeat, demean, or debunk the other’s view or to strengthen one’s own prior arguments.Page: 1977. Conflict also has productive aspects and one of those is that conflict encourages psychologicaldevelopment. Elaborate.Answer: It helps people become more accurate and realistic in their self-appraisals. Throughconflict, persons take others’ perspectives and become less egocentric. Conflict helps persons to believe that they are powerful and capable of controlling their own lives. They do not simply need to endure hostility and frustration but can act to improve their lives. Page: 2078. The Dual Concerns Model is a two-dimensional framework that postulates that people in conflicthave two independent types of concern. What are those two types of concerns?Answer: concern about their own outcomes (shown on the horizontal dimension of the figure) andc oncern about the other’s outcomes (shown on the vertical dimension of the figure). Page: 2279. Where would you likely to find the concept of “yielding” on the dual concerns model?Answer: Yielding (also called accommodating or obliging) is the strategy in the upper left-handcorner. Actors pursuing the yielding strategy show little interest or concern in whether they attain their own outcomes, but they are quite interested in whether the other party attains his or heroutcomes. Yielding involves lowering one’s own aspirations to “let the other win” and gain what he or she wants. Yielding may seem like a strange strategy to some, but it has its definite advantages in some situations. Page: 2380. What are the five major strategies for conflict management (as identified in the Dual Concernsframework)?Answer: Contending, Yielding, Inaction, Problem Solving, and Compromising.Page: 23, 24Lewicki/Barry/Saunders, Negotiation, 6/e 11。
英文报刊国际商务阅读(第三版)Unit 1 China’s Cooling Economy

Tokyo, Japan
Peoria, Illinois, U.S.
London,UK; Melbourne,
Australia Seattle, Washington,
U.S. Louisville, Kentucky,
U.S
New York City, U.S.
financial services
economy)是指经济的发展速度与资源供给不成比例。当 经济的发展速度高于资源的承受能力时,就会出现原材料因 供给不足而出现涨价,原材料价格的上涨又推动了物价的走 高,于是经济过热显现。
经济高涨时期,国家需要通过财政政策和货币政策来调节 经济。财政政策采取多收少支的姿态,以减少需求,给过热 的经济降温;货币政策偏向紧缩,通过减少货币供应量、提 高利率达到紧缩经济的作用。
10. presage: v. 预测,预示 The lowering clouds presage a storm. 暗云低沉是暴风雨的前兆。 The change could presage serious problems. 这变化可能预示着有严重问题将要发生。 By certain signs we may presage of heats and rain 靠某种迹象,我们可以预测酷热和下雨。
英文报刊国际商务阅读(第三版)
29. monetary policy: 货币政策 指政府通过中央银行对货币供应量、信贷量、利率等进行 调节和控制而采取的政策措施:如存款准备金率、利率、 汇率、信贷、货币发行。 fiscal policy 财政政策 指政府根据一定时期政治、经济、社会发展的任务,通过 财政支出与税收政策的变动来影响和调节总需求。
She can no longer tolerate the position that she’s in. 她再也受不了自己的处境了。
国际商务谈判自测题chapter_1
Chapter 1The Nature of NegotiationFill in the Blank Questions1. People ____________ all the time.Answer: negotiate Page: 22. The term ____________ is used to describe the competitive, win-lose situations suchas haggling over price that happens at yard sale, flea market, or used car lotAnswer: bargaining Page: 33. Negotiating parties always negotiate by ____________.Answer: choice Page: 64. There are times when you should _________ negotiate.Answer: not Page: 65. Successful negotiation involves the management of ____________ ., the price or theterms of agreement) and also the resolution of ____________.Answer: tangibles, intangibles Page: 86. Independent parties are able to meet their own ____________ without the help andassistance of others.Answer: needs Page: 97. The mix of convergent and conflicting goals characterizes many ____________relationships.Answer: interdependent Page: 108. The ____________ of people’s goals, and the ____________ of the situation in whichthey are going to negotiate, strongly shapes negotiation processes and outcomes.Answer: interdependence, structure Page: 109. Whether you should or should not agree on something in a negotiation depends entirelyupon the attractiveness to you of the best available _________.Answer: alternative Page: 10 – 1210. When parties are interdependent, they have to find a way to ____________ theirdifferences.Answer: resolve Page: 1211. Negotiation is a ____________ that transforms over time.Answer: process Page: 1212. Negotiations often begin with statements of opening ____________.Answer: positions Page: 1313. When one party accepts a change in his or her position, a ____________ has beenmade.Answer: concession Page: 1314. Two of the dilemmas in mutual adjustment that all negotiators face are the dilemmaof ____________ and the dilemma of ____________.Answer: honesty, trust Page: 1415. Most actual negotiations are a combination of claiming and ____________ valueprocesses.Answer: creating Page: 1616. ____________ ____________ is analyzed as it affects the ability of the group tomake d ecisions, work productively, resolve its differences, and continue to achieve its goals effectively.Answer: Intragroup conflict Page: 1817. Most people initially believe that ____________ is always bad.Answer: conflict Page: 1918. The objective is not to eliminate conflict but to learn how to manage i t to controlthe ____________ elements while enjoying the productive aspects.Answer: destructive Page: 2019. The two-dimensional framework called the ____________ ____________ ____________postulates that people in conflict have two independent types of concern.Answer: dual concerns model Page: 2220. Parties who employ the ____________ strategy maintain their own aspirations andtry to persuade the other party to yield.Answer: contending Page: 23True/False QuestionsT F 21. Negotiation is a process reserved only for the skilled diplomat, topsalesperson, or ardent advocate for an organized lobbyAnswer: False Page: 2T F 22. Many of the most important factors that shape a negotiation result do notoccur during the negotiation, but occur after the parties have negotiated.Answer: False Page: 3T F 23. Negotiation situations have fundamentally the same characteristics,Answer: True Page: 6T F 24. A creative negotiation that meets the objectives of all sides may n ot require compromise.Answer: True Page: 8T F 25. The parties prefer to negotiate and search for agreement rather than to fight openly, have one side dominate and the other capitulate, permanently breakoff contact, or take their dispute to a higher authority to resolve itAnswer: True Page: 8T F 26. It is possible to ignore intangibles, because they affect our judgment about what is fair, or right, or appropriate in the resolution of the tangibles.Answer: False Page: 8T F 27. In any industry in which repeat business is done with the same parties, there is always a balance between pushing the limit on any particular negotiationand making sure the other party—and your relationship with him—survivesintact.Answer: True Page: 11T F 28. When t he goals of two or more people are interconnected so that only one can achieve the goal—such as running a race in which there will be only onewinner—this is a competitive situation, also known as a non-zero-sum ordistributive situationAnswer: False Page: 10T F 29. Remember that every possible interdependency has an alternative; negotiators can always say “no” and walk away.Answer: True Page: 12T F 30. A zero-sum situation is a situation in which individuals are so linkedtogether that there is a positive correlation between their goal attainments.Answer: False Page: 10T F 31. The value of a person's BATNA is always relative to the possible settlements available in the current negotiation, and the possibilities within a givennegotiation are heavily influenced by the nature of the interdependencebetween the parties.Answer: True Page: 12T F 32. The effective negotiator needs to understand how people will adjust andreadjust, and how the negotiations might twist and turn, based on one’s ownmoves and the others’ responses.Answer: True Page: 13T F 33. The pattern of give-and-take in negotiation is a characteristic exclusiveto formal negotiations.Answer: False Page: 14, 15T F 34. In contrast, non-zero-sum or integrative or mutual gains situations are ones where many people can achieve their goals and objectives.Answer: True Page: 15T F 35. Negotiators do not have to be versatile in their comfort and use of both major strategic approaches to be successful.Answer: False Page: 16T F 36. Differences in time preferences have the potential to create value in anegotiation.Answer: True Page: 17T F 37. Confl ict doesn’t usually occur when the two parties are working toward the same goal and generally want the same outcome.Answer: False Page: 18T F 38. Intragroup conflict occurs between groups.Answer: False Page: 18T F 39. Negotiation is a strategy for productively managing conflict.Answer: True Page: 20T F 40. The dual concerns model has two dimensions: the vertical dimension is often referred to as the cooperativeness dimension, and the horizontal dimensionas the assertiveness dimension.Answer: True Page: 22Multiple Choice Questions41. Which perspective can be used to understand different aspects of negotiationA) economicsB) psychologyC) anthropologyD) lawE) All of the above perspectives can be used to understand different aspects ofnegotiation.Answer: E Page: 342. To most people the words "bargaining" and "negotiation" areA) mutually exclusive.B) interchangeable.C) not related.D) interdependent.E) None of the above.Answer: B Page: 343. A situation in which solutions exist so that both parties are trying to find amutually acceptable solution to a complex conflict is known as which of the followingA) mutual gainsB) win-loseC) zero-sumD) win-winE) None of the above.Answer: D Page: 344. Which is not a characteristic of a negotiation or bargaining situationA) conflict between partiesB) two or more parties involvedC) an established set of rulesD) a voluntary processE) None of the above is a characteristic of a negotiation.Answer: C Page: 845. Tangible factorsA) include the price and terms of agreement.B) are psychological motivations that influence the negotiations.C) include the need to look good in negotiations.D) cannot be measured in quantifiable terms.E) None of the above statements describe tangible factors.Answer: A Page: 846. Which of the following is not an intangible factor in a negotiationA) the need to look goodB) final agreed price on a contractC) the desire to book more businessD) fear of setting a precedentE) All of the above are intangible factors.Answer: B Page: 847. Interdependent parties’ relationships are characterized byA) interlocking goals.B) solitary decision making.C) established procedures.D) rigid structures.E) Interdependent relationships are characterized by all of the above.Answer: A Page: 1048. A zero-sum situation is also known by another name of a situation. Which of thefollowing is thatA) integrativeB) distributiveC) win-loseD) negotiativeE) None of the above.Answer: B Page: 1049. BATNA stands forA) best alternative to a negotiated agreement.B) best assignment to a negotiated agreement.C) best alternative to a negative agreement.D) best alternative to a negative assignment.E) BATNA stands for none of the above.Answer: A Page: 1250. What are the two dilemmas of negotiationA) the dilemma of cost and the dilemma of profit marginB) the dilemma of honesty and the dilemma of profit marginC) the dilemma of trust and the dilemma of costD) the dilemma of honesty and the dilemma of trustE) None of the above.Answer: D Page: 1451. How much to believe of what the other party tells youA) depends on the reputation of the other party.B) is affected by the circumstances of the negotiation.C) is related to how he or she treated you in the past.D) is the dilemma of trust.E) All of the above.Answer: E Page: 1452. Satisfaction with a negotiation is determined byA) the process through which an agreement is reached and the dollar value ofconcessions made by each party.B) the actual outcome obtained by the negotiation as compared to the initialbargaining positions of the negotiators.C) the process through which an agreement is reached and by the actual outcomeobtained by the negotiation.D) the total dollar value of concessions made by each party.E) Satisfaction with a negotiation is determined by none of the above.Answer: C Page: 1553. Which of the following statements about conflict is trueA) Conflict is the result of tangible factors.B) Conflict can occur when two parties are working toward the same goal andgenerally want the same outcome.C) Conflict only occurs when both parties want a very different settlement.D) Conflict has a minimal effect on interdependent relationships.E) All of the above statements about conflict are true.Answer: B Page: 1854. In intragroup conflict,A) sources of conflict can include ideas, thoughts, emotions, values,predispositions, or drives that are in conflict with each other.B) conflict occurs between individual people.C) conflict affects the ability of the group to resolve differences and continueto achieve its goals effectively.D) conflict is quite intricate because of the large number of people involved andpossible interactions between them.E) None of the above describes intragroup conflict.Answer: C Page: 1855. Which of the following contribute to conflict's destructive imageA) increased communicationB) misperception and biasC) clarifying issuesD) minimized differences; magnified similaritiesE) All of the above contribute to conflict's destructive image.Answer: B Page: 1956. In the Dual Concerns Model, the level of concern for the individual's own outcomesand the level of concern for the other's outcomes are referred to as theA) cooperativeness dimension and the competitiveness dimension.B) the assertiveness dimension and the competitiveness dimension.C) the competitiveness dimension and the aggressiveness dimension.D) the cooperativeness dimension and the assertiveness dimension.E) None of the above.Answer: D Page: 2257. An individual who pursues his or her own outcomes strongly and shows little concernfor whether the other party obtains his or her desired outcomes is using anotherof the following strategies. Which oneA) yieldingB) compromisingC) contendingD) problem solvingE) None of the above.Answer: C Page: 2358. Negotiators pursuing the yielding strategyA) show little interest or concern in whether they attain their own outcomes, butare quite interested in whether the other party attains his or her outcomes.B) pursue their own outcome strongly and shows little concern for whether the otherparty obtains his or her desired outcome.C) shows little interest or concern in whether they attain their own outcomes, anddoes not show much concern about whether the other party obtains his or heroutcomes.D) show high concern for attaining their own outcomes and high concern for whetherthe other attains his or her outcomes.E) Negotiators pursuing the yielding strategy demonstrate none of the abovebehaviors.Answer: A Page: 2359. Parties pursuing one of the following strategies show little interest or concernin whether they attain their own outcomes, and do not show much c oncern about whether the other party obtains his or her outcomes. Which of the ones listed belowA) contendingB) compromisingC) problem solvingD) yieldingE) None of the above.Answer: E Page: 2460. Whereas distributive bargaining is often characterized by mistrust and suspicion,integrative negotiation is characterized by which of the followingA) obligation and perseveranceB) avoidance and compromiseC) influence and persuasivenessD) trust and opennessE) cognition and emotionAnswer: D Page: 26Short Answer Essays61. What are the three reasons negotiations occurAnswer: Negotiations occur for several reasons: (1) to agree on how to share ordivide a limited resource, such as land, or property, or time; (2) to createsomething new that neither party could do on his or her own, or (3) to resolve aproblem or dispute between the parties. Page: 262. Is the give-and-take process used to reach an agreement the “heart of thenegotiation” as most people assume”Answer: While that give-and-take process is extremely important, negotiation isa very complex social process; many of the most important factors that shape anegotiation result do not occur during the negotiation, but occur before the partiesstart to negotiate, or shape the context around the negotiation. Page: 363. Why do parties negotiate by choiceAnswer: That is, they negotiate because they think they can get a better deal bynegotiating than by simply accepting what the other side will voluntarily give them or let them have. Negotiation is largely a voluntary process. We n egotiate because we think we can improve our outcome or result, compared to not negotiating or simply accepting what the other side offers. It is a strategy pursued by choice; seldomare we required to negotiate. Page: 664. What are tangible and intangible factors in negotiationAnswer: Tangible factors include quantifiable items, such as the price, terms ofagreement, etc. By intangible factors, we are referring to the deeper psychological motivations that may directly or indirectly influence the parties during thenegotiation. Page: 865. What are the three ways that characterize most relationships between partiesAnswer: Most relationships between parties may be characterized in one of threeways: independent, dependent, and interdependent. Page: 9, 1066. Define "zero-sum" situation.Answer: Individuals are so linked together that there is a negative correlationbetween their goal attainments. Page: 1167. Describe a “mutual gains” situation.Answer: when parties’ goals are linked so that one person’s goal achievement helps others to achieve their goals, it is a mutual-gains situation, also known as anon-zero-sum or integrative situation, where there is a positive correlationbetween the goal attainments of both parties. Page: 1068. What does BATNA stand forAnswer: Best Alternative To a Negotiated Agreement. Page: 1269. What role do concessions play when a proposal isn’t r eadily acceptedAnswer: If the proposal isn’t readily accepted by the other, negotiators beginto defend their own initial proposals and critique the others’ proposals. Eachparty’s rejoinder usually suggests alterations to the other party’s proposal,and perhaps also contains changes to his or her own position. When o ne party agrees to make a change in his or her position, a concession has been made (Pruitt, 1981).Concessions restrict the range of options within which a solution or agreement will be reached; when a party makes a concession, the bargaining range (the differencebetween the preferred acceptable settlements) is further constrained. Page: 1370. What are concessionsAnswer: A concession has been made when one party accepts a change in his or herposition. Concessions restrict the range of options within which a solution oragreement will be reached. Page: 1371. Describe the strategies and tactics a negotiator would employ in a distributivebargaining situation.Answer: In distributive situations negotiators are motivated to win the competition and beat the other party, or gain the largest piece of the fixed resource that they can. In order to achieve these objectives, negotiators usually employ “win-lose” strategies and tactics. This approach to negotiation—called distributivebargaining—accepts the fact that there can only be one winner given the situation, and pursues a course of action to be that winner. The purpose of the negotiationis to claim value—that is, to do whatever is necessary to claim the reward, gainthe lion’s share, or gain the largest piece possible Page: 1572. Why s hould negotiators be versatile in their comfort and use of both value claimingand value creating strategic approachesAnswer: Not only must negotiators be able to recognize which strategy is mostappropriate, but they must be able to use both approaches with equal versatility.There is no single “best”, “preferred” or “right” way to negotiate; the choice of negotiation strategy requires adaptation to the situation, as we will explainmore fully in the next section on conflict. Moreover, if most negotiationissues/problems have claiming and creating values components, then negotiators must be able to use both approaches in the same deliberation. Page: 1673. Define synergyAnswer: "the whole is greater than the sum of its parts" Page: 1674. Name the four levels of conflict that are commonly identified.Answer: The four levels of conflict are: 1) intrapersonal or intrapsychic conflict,2) interpersonal conflict, 3) intragroup conflict, and 4) intergroup conflict.Page: 1875. Explain how conflict is a potential consequence of interdependent relationships.Answer: Conflict can result from the strongly divergent needs of the two parties,or from misperceptions and misunderstandings. Conflict can occur when the twoparties are working toward the same goal and generally want the same outcome, orwhen both parties want very different outcomes. Regardless of the cause of theconflict, negotiation can play an important role in resolving it effectively. Inthis section, we will define conflict, discuss the different levels of conflictthat can occur, review the functions and dysfunctions of conflict, and discussstrategies for managing conflict effectively. Page: 1876. How does decreased communication contribute as one of the destructive images ofconflict in a negotiationAnswer: Productive communication declines with conflict. Parties communicate less with those who disagree with them, and more with those who agree. The communication thatdoes occur is often an attempt to defeat, demean, or debunk the other’s view or to strengthen one’s own prior arguments. P age: 1977. Conflict also has productive aspects and one of those is that conflict encouragespsychological development. Elaborate.Answer: It helps people become m ore accurate and realistic in their self-appraisals.Through conflict, persons take others’ perspectives and become less egocentric.Conflict helps persons to believe that they are powerful and capable of controlling their own lives. They do not simply need to endure hostility and frustration butcan act to improve their lives. Page: 2078. The Dual Concerns Model is a two-dimensional framework that postulates that peoplein conflict have two independent types of concern. What are those two types ofconcernsAnswer: concern about their own outcomes (shown on the horizontal dimension of the figure) and concern about the other’s ou tcomes (shown on the vertical dimensionof the figure). Page: 2279. Where would you likely to find the concept of “yielding” on the dual concernsmodelAnswer: Yielding (also called accommodating or obliging) is the strategy in theupper left-hand corner. Actors pursuing the yielding strategy show little interest or concern in whether they attain their own outcomes, but they are quite interested in whether the other party attains his or her outcomes. Yielding involves lowering one’s own aspirations to “let the other win” and gain what he or she wants.Yielding may seem l ike a strange strategy to some, but it has its definite advantages in some situations. Page: 2380. What are the five major strategies for conflict management (as identified in theDual Concerns framework)Answer: Contending, Yielding, Inaction, Problem Solving, and Compromising.Page: 23, 24。
(完整word版)国际商务 英文版 chapter1 练习
Chapter 1 GlobalizationTrue / False Questions1. The shift toward a more integrated and interdependent world economy is referred to asglobalization.True False2. A company does not need a large size to facilitate, and benefit from, the globalization ofmarkets.True False3. Companies hope to lower their overall cost structure or improve the quality orfunctionality of their product offering through globalization of production.True False4. The most global markets currently are markets for consumer products.True False5. Outsourcing is a process that is limited to manufacturing enterprises.True False6. The health care sector in the U.S. cannot avail the benefits of outsourcing to low-costproducers in other nations because of the nature of the work.True False7. The World Bank has focused on policing the world trading system and making surenation-states adhere to the rules laid down in trade treaties.True False8. The World Bank is known as the lender of the last resort.True False9. One of the UN's central mandates is the promotion of higher standards of living, fullemployment, and conditions of economic and social progress and development.True False10. In 2008 and 2009, the GATT became the forum though which major nations attempted tolaunch a coordinated policy response to the global financial crisis, which started inAmerica.True False11. The Uruguay Round, finalized in December 1993, reduced protection for patents,trademarks, and copyrights.True False12. "Beggar thy neighbor" retaliatory trade policies involved countries progressively loweringtrade barriers against each other, which contributed to the Great Depression of the 1930s.True False13. Rivers Inc., a U.S. based sports apparel manufacturer, sets up a production unit in Chinato take advantage of the lower labor costs there. This is an example of foreign directinvestment.True False14. World Bank gives an aid of 100 million dollars to Kenya for creating rural health carefacilities. This is an example of foreign direct investment.True False15. The lowering of barriers to international trade enables firms to view the world, rather thana single country, as their market.True False16. According to WTO data, the volume of world merchandise trade has grown faster than theworld economy since 1950.True False17. The expansion of world trade implies that nations are becoming less dependent on eachother for important goods and services.True False18. Over the past 30 years the flow of FDI has accelerated faster than the growth in worldtrade and world output.True False19. The globalization of markets and production and the resulting growth of world trade,foreign direct investment, and imports all imply that firms are finding their home markets protected from foreign competitors.True False20. The cost of microprocessors continues to fall, while their power increases. This statementsupports the predictions made by Moore's Law.True False21. According to critics of globalization, today's interdependent global economy limits a nation'snational sovereignty.True False22. Critics of globalization suggest that over the last century, the gap between the rich andpoor nations of the world has shrunken.True False23. Supporters of debt relief argue that new democratic governments in poor nations shouldnot be forced to honor debts incurred by corrupt and dictatorial predecessors.True False24. A firm does not have to become a multinational enterprise to engage in internationalbusiness.True False25. Differences between countries require that an international business vary its practicescountry by country.True FalseMultiple Choice Questions26. The World Trade Organization promotes _____.A. l owering of barriers to cross-border trade and investmentB. i nfrastructural development in poor nations through low-interest loansC. s tate ownership of major enterprisesD. r egulation of national economies27. Which of the following is true about the International Monetary Fund?A. I t is primarily responsible for policing the world trading system.B. I t is seen as the lender of last resort to nation-states whose economies are in turmoil.C. I t is responsible for establishing multinational treaties to govern the global businesssystem.D. I t was established to formulate a coordinated policy response to financial crises indeveloping nations.28. The _____ was established on October 24, 1945, by 51 countries committed to preservingpeace through international cooperation and collective security.A. W orld Trade OrganizationB. U nited NationsC. G20txD. W orld Bank29. The G20tx was originally established to _____.A. p reserve peace through international cooperation and collective securityB. m aintain order in the international monetary systemC. f ormulate a coordinated policy response to financial crises in developing nationsD. m anage, regulate, and police the global marketplace30. _____ occurs when a firm exports goods or services to consumers in another country.A. I nternational tradeB. F oreign direct investmentC. I nward investmentD. O utsourcing31. In late 2001, the WTO launched a new round of talks in Doha aimed at:A. h elping member states to cope with financial crisis.B. f urther liberalization of the global trade and investment framework.C. p rotecting national economies from global competition.D. p romoting higher standards of living in all member states.32. Which of the following is NOT included in world merchandise trade?A. M anufactured goodsB. A gricultural goodsC. S ervicesD. M ining products33. _____ have/has the most to gain from reductions in agricultural tariffs and subsidies thatare a part of the Doha agenda.A. T he world's developed nationsB. T he world's poorer nationsC. E uropean nationsD. T he United States34. Which of the following is NOT a consequence of the reduction in trade barriers andrestrictions on FDI since 1950?A. F irms are dispersing parts of their production process to global locations to drive downproduction costs and increase product quality.B. T he economies of the world's nation states are becoming more intertwined.C. N ations are becoming more independent of each other for important goods andservices.D. T he world has become significantly wealthier since 1950.35. The financial crisis in the U.S. in 2009 was triggered by _____.A. t he global hike in the price of crude oilB. t he slowdown in U.S. importsC. t he problems in the U.S. subprime mortgage lending marketD. t he artificial fixing of currency rate by China36. _____ predicts that the power of microprocessor technology doubles and its cost ofproduction falls in half every 18 months.A. K eynes's LawB. S ay's LawC. M oore's LawD. S ullivan Principles37. Containerization allows:A. r eduction of the time needed to get from one location to another.B. s implification of transshipment from one mode of transport to another.C. b uyers and sellers to find each other easily.D. e nterprises to coordinate and control a globally dispersed production system.38. The relative decline of the United States in the share of world output and world exportsreflects _____.A. a n increase in the barriers to foreign trade in the U.S.B. t he deepening of the global financial crisisC. t he reduced industrialization in developing nationsD. t he growth in the economic development of the world economy39. In the 1970s, many Japanese firms invested in North America and Europe:A. t o avoid a highly competitive domestic market.B. t o exploit high domestic tariff barriers.C. a s a hedge against unfavorable currency movements.D. t o take advantage of low labor costs.40. What is the total cumulative value of foreign investments best referred to as?A. A ccumulation of foreign sharesB. P ortfolio investmentsC. S tock of foreign direct investmentsD. S tock market investments36. Throughout the 1990s, the amount of foreign direct investment directed at both developedand developing nations increased dramatically. This trend reflects:A. a slowdown in global economic activity.B. t he increasing share of the U.S. in the total FDI stock.C. t he decline in cross-border flows of foreign direct investment.D. t he increasing internationalization of business corporations.37. Which of the following countries has been the largest recipient of foreign directinvestment and received about $60 billion to $100 billion a year in inflows in 2004-2009?A. B razilB. R ussiaC. I ndiaD. C hina68. A multinational enterprise (MNE) is a firm that _____.A. e xports its products to multiple countriesB. h as production units in more than two countriesC. d oes most of its business on the InternetD. l ists its securities on a public exchange39. Which of these statements pertaining to cross-border FDI flows is true?A. T here was a growth of FDI between 2004 and 2007.B. A slump in FDI from 1998 to 2000 was followed by a surge from 2001 to 2003.C. A mong developing nations, the largest recipient of FDI has been Russia.D. T he dramatic increase in FDI reflects the decreasing internationalization of businesscorporations.40. Since the 1960s, which of the following has been a notable trend in the demographics ofthe multinational enterprise?A. T he decline of multinational companies in the manufacturing sectorB. T he growth of government-owned multinational enterprisesC. T he decline of non-U.S. multinationalsD. T he growth of mini-multinationals46. NAFTA was passed only after:A. C hina agreed to establish a higher minimum wage.B. t he U.S. agreed to limit the number of jobs that could be outsourced.C. M exico committed to tougher enforcement of environmental protection regulations.D. C anada committed to establish new limits on FDI.47. Globalization is criticized because it increases the power of _____.A. g overnments to own enterprisesB. u nskilled labor to form labor unionsC. s upranational organizations over nation-statesD. n ation-states to regulate markets and reduce competition48. The World Trade Organization has estimated that the developed nations of the world canraise global economic welfare by $128 billion by:A. r emoving subsidies given to their agricultural producers.B. i ncreasing tariff barriers to trade in agriculture.C. i ncreasing outsourcing of manufacturing processes.D. R educing defence expenditure.49. An international business, unlike a multinational enterprise, _____.A. n eeds to have manufacturing units in at least two foreign nationsB. n eeds to manufacture products or provide services that target a global marketC. n eed not customize its products to the requirements of national marketsD. n eed not invest directly in operations in other countries50. Which of the following statements is true about an international business?A. A n international business needs to invest directly in operations in other countries.B. A n international business needs to have homogenous practices across countries.C. A n international business can be managed in the same way that a domestic business ismanaged.D. A n international business must find ways to work within the limits imposed bygovernment intervention.。
商务职场英语Unit 1听力文本及练习
Jane: Of course, but she’s worked at that mortgage company, which has given her some experience on the financial side of things whereas Applicant 1 has had more experience, but in more general situations.
overall 20 years, but is a little short in academic qualifications. Jane: Yes, that’s true whereas Applicant 2 has an M.A. in HR, and
a very recent one, as well as a General Business degree. It’s very important to have up-to-date theoretical knowledge. hat, but on the experience side don’t you think she’s a little weak?
your work experience, including temporary and part-time jobs since this will give the employer some insight into your background in dealing with customers and working as part of a team. Of course, give all relevant information about your education and include details on your involvement in sports and volunteer work, too, because this shows your personality. Of course, you should read the job ad carefully and follow the instructions given there. Make sure that you get approval from your references before including their names on your resume. Any questions?
商务英语unit1课文译文及练习答案
课文A世界经济发展世界经济比以往任何时候都更富裕,但是国家内部与国家之间财富显然分布不均衡。
世界上最富裕国家如卢森堡的年人均收入比世界最贫穷国家如塞纳里昂年人均收入高出一百多倍。
国与国之间经济发展不平衡倾向表现各异。
20世纪50、60年代,发展中国家经济获得了飞速而持续的发展。
然而,自80年代以来,除了少数几个主要亚洲国家经济成功地获得快速发展、更多全球开放市场外,其他发展中国家面临了经济不稳,社会福利收效甚微的问题。
全球化并没有缩小贫富国家收入差异。
富裕国家比贫困国家往往能更优先进入资本市场,吸引更多外国资本直接投资,更有弹性地应对全球商品市场。
现在,埃塞俄比亚居民平均收入不及出生于欧洲或美国居民的1/35,而在50年代,埃塞俄比亚人均收入是发达国家人均收入的1/16。
同样,美国目前人均收入比尼伯尔人均收入从50年代的19倍上升到了27倍。
世界上大多数最贫困国家或多或少在某种程度上相对滞后。
尤其是70年代中期以来,发展中国家经济增长进入停滞与不稳定的交替期,只有少数几个发展中国家在最近几十年能持续增长,这些国家中尤以两个世界人口大国中国和印度著名。
中国可以看作是成功进行体制改革的例子。
20世纪70年代后期改革开放以来,中国经济一直保持了高速发展。
除一些社会、经济不稳定因素之外,最近20年,中国经济改革所取得的成就解决了几千万人的温饱问题。
因为没有现存的改革经验可借鉴,中国经济改革的过程被看作是“摸着石头过河”。
实际上,经济发展是改革的落脚点和最终目标。
中国经济体制改革是以全面提高经济效益为目的,依靠发挥个人积极性,培育各种类型的市场竞争。
通常,中国向市场经济的转型过程是个缓慢的经济改革过程,表现在三个不同时期。
第一个时期从1978年至1993年,改革主要是改善激励机制和扩大市场对资源的配置范围。
这一时期以成功进行农业体制改革和双重价格体系改革为特点;第二个时期开始于1994年,这一时期中国政府决定把最终建立现代市场经济体制作为改革目标;最新时期,重点是处理好由于经济增长所带来的地区差异和贫富悬殊。
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Chapter 1 GlobalizationTrue / False Questions1. The shift toward a more integrated and interdependent world economy is referred to asglobalization.True False2. A company does not need a large size to facilitate, and benefit from, the globalization ofmarkets.True False3. Companies hope to lower their overall cost structure or improve the quality orfunctionality of their product offering through globalization of production.True False4. The most global markets currently are markets for consumer products.True False5. Outsourcing is a process that is limited to manufacturing enterprises.True False6. The health care sector in the U.S. cannot avail the benefits of outsourcing to low-costproducers in other nations because of the nature of the work.True False7. The World Bank has focused on policing the world trading system and making surenation-states adhere to the rules laid down in trade treaties.True False8. The World Bank is known as the lender of the last resort.True False9. One of the UN's central mandates is the promotion of higher standards of living, fullemployment, and conditions of economic and social progress and development.True False10. In 2008 and 2009, the GATT became the forum though which major nations attempted tolaunch a coordinated policy response to the global financial crisis, which started inAmerica.True False11. The Uruguay Round, finalized in December 1993, reduced protection for patents,trademarks, and copyrights.True False12. "Beggar thy neighbor" retaliatory trade policies involved countries progressively loweringtrade barriers against each other, which contributed to the Great Depression of the 1930s.True False13. Rivers Inc., a U.S. based sports apparel manufacturer, sets up a production unit in Chinato take advantage of the lower labor costs there. This is an example of foreign directinvestment.True False14. World Bank gives an aid of 100 million dollars to Kenya for creating rural health carefacilities. This is an example of foreign direct investment.True False15. The lowering of barriers to international trade enables firms to view the world, rather thana single country, as their market.True False16. According to WTO data, the volume of world merchandise trade has grown faster than theworld economy since 1950.True False17. The expansion of world trade implies that nations are becoming less dependent on eachother for important goods and services.True False18. Over the past 30 years the flow of FDI has accelerated faster than the growth in worldtrade and world output.True False19. The globalization of markets and production and the resulting growth of world trade,foreign direct investment, and imports all imply that firms are finding their home markets protected from foreign competitors.True False20. The cost of microprocessors continues to fall, while their power increases. This statementsupports the predictions made by Moore's Law.True False21. According to critics of globalization, today's interdependent global economy limits a nation'snational sovereignty.True False22. Critics of globalization suggest that over the last century, the gap between the rich andpoor nations of the world has shrunken.True False23. Supporters of debt relief argue that new democratic governments in poor nations shouldnot be forced to honor debts incurred by corrupt and dictatorial predecessors.True False24. A firm does not have to become a multinational enterprise to engage in internationalbusiness.True False25. Differences between countries require that an international business vary its practicescountry by country.True FalseMultiple Choice Questions26. The World Trade Organization promotes _____.A. l owering of barriers to cross-border trade and investmentB. i nfrastructural development in poor nations through low-interest loansC. s tate ownership of major enterprisesD. r egulation of national economies27. Which of the following is true about the International Monetary Fund?A. I t is primarily responsible for policing the world trading system.B. I t is seen as the lender of last resort to nation-states whose economies are in turmoil.C. I t is responsible for establishing multinational treaties to govern the global businesssystem.D. I t was established to formulate a coordinated policy response to financial crises indeveloping nations.28. The _____ was established on October 24, 1945, by 51 countries committed to preservingpeace through international cooperation and collective security.A. W orld Trade OrganizationB. U nited NationsC. G20txD. W orld Bank29. The G20tx was originally established to _____.A. p reserve peace through international cooperation and collective securityB. m aintain order in the international monetary systemC. f ormulate a coordinated policy response to financial crises in developing nationsD. m anage, regulate, and police the global marketplace30. _____ occurs when a firm exports goods or services to consumers in another country.A. I nternational tradeB. F oreign direct investmentC. I nward investmentD. O utsourcing31. In late 2001, the WTO launched a new round of talks in Doha aimed at:A. h elping member states to cope with financial crisis.B. f urther liberalization of the global trade and investment framework.C. p rotecting national economies from global competition.D. p romoting higher standards of living in all member states.32. Which of the following is NOT included in world merchandise trade?A. M anufactured goodsB. A gricultural goodsC. S ervicesD. M ining products33. _____ have/has the most to gain from reductions in agricultural tariffs and subsidies thatare a part of the Doha agenda.A. T he world's developed nationsB. T he world's poorer nationsC. E uropean nationsD. T he United States34. Which of the following is NOT a consequence of the reduction in trade barriers andrestrictions on FDI since 1950?A. F irms are dispersing parts of their production process to global locations to drive downproduction costs and increase product quality.B. T he economies of the world's nation states are becoming more intertwined.C. N ations are becoming more independent of each other for important goods andservices.D. T he world has become significantly wealthier since 1950.35. The financial crisis in the U.S. in 2009 was triggered by _____.A. t he global hike in the price of crude oilB. t he slowdown in U.S. importsC. t he problems in the U.S. subprime mortgage lending marketD. t he artificial fixing of currency rate by China36. _____ predicts that the power of microprocessor technology doubles and its cost ofproduction falls in half every 18 months.A. K eynes's LawB. S ay's LawC. M oore's LawD. S ullivan Principles37. Containerization allows:A. r eduction of the time needed to get from one location to another.B. s implification of transshipment from one mode of transport to another.C. b uyers and sellers to find each other easily.D. e nterprises to coordinate and control a globally dispersed production system.38. The relative decline of the United States in the share of world output and world exportsreflects _____.A. a n increase in the barriers to foreign trade in the U.S.B. t he deepening of the global financial crisisC. t he reduced industrialization in developing nationsD. t he growth in the economic development of the world economy39. In the 1970s, many Japanese firms invested in North America and Europe:A. t o avoid a highly competitive domestic market.B. t o exploit high domestic tariff barriers.C. a s a hedge against unfavorable currency movements.D. t o take advantage of low labor costs.40. What is the total cumulative value of foreign investments best referred to as?A. A ccumulation of foreign sharesB. P ortfolio investmentsC. S tock of foreign direct investmentsD. S tock market investments36. Throughout the 1990s, the amount of foreign direct investment directed at both developedand developing nations increased dramatically. This trend reflects:A. a slowdown in global economic activity.B. t he increasing share of the U.S. in the total FDI stock.C. t he decline in cross-border flows of foreign direct investment.D. t he increasing internationalization of business corporations.37. Which of the following countries has been the largest recipient of foreign directinvestment and received about $60 billion to $100 billion a year in inflows in 2004-2009?A. B razilB. R ussiaC. I ndiaD. C hina68. A multinational enterprise (MNE) is a firm that _____.A. e xports its products to multiple countriesB. h as production units in more than two countriesC. d oes most of its business on the InternetD. l ists its securities on a public exchange39. Which of these statements pertaining to cross-border FDI flows is true?A. T here was a growth of FDI between 2004 and 2007.B. A slump in FDI from 1998 to 2000 was followed by a surge from 2001 to 2003.C. A mong developing nations, the largest recipient of FDI has been Russia.D. T he dramatic increase in FDI reflects the decreasing internationalization of businesscorporations.40. Since the 1960s, which of the following has been a notable trend in the demographics ofthe multinational enterprise?A. T he decline of multinational companies in the manufacturing sectorB. T he growth of government-owned multinational enterprisesC. T he decline of non-U.S. multinationalsD. T he growth of mini-multinationals46. NAFTA was passed only after:A. C hina agreed to establish a higher minimum wage.B. t he U.S. agreed to limit the number of jobs that could be outsourced.C. M exico committed to tougher enforcement of environmental protection regulations.D. C anada committed to establish new limits on FDI.47. Globalization is criticized because it increases the power of _____.A. g overnments to own enterprisesB. u nskilled labor to form labor unionsC. s upranational organizations over nation-statesD. n ation-states to regulate markets and reduce competition48. The World Trade Organization has estimated that the developed nations of the world canraise global economic welfare by $128 billion by:A. r emoving subsidies given to their agricultural producers.B. i ncreasing tariff barriers to trade in agriculture.C. i ncreasing outsourcing of manufacturing processes.D. R educing defence expenditure.49. An international business, unlike a multinational enterprise, _____.A. n eeds to have manufacturing units in at least two foreign nationsB. n eeds to manufacture products or provide services that target a global marketC. n eed not customize its products to the requirements of national marketsD. n eed not invest directly in operations in other countries50. Which of the following statements is true about an international business?A. A n international business needs to invest directly in operations in other countries.B. A n international business needs to have homogenous practices across countries.C. A n international business can be managed in the same way that a domestic business ismanaged.D. A n international business must find ways to work within the limits imposed bygovernment intervention.。