清华大学 英文版市场营销第十一章作业参考

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《市场营销原理(第11版)》课后习题答案

《市场营销原理(第11版)》课后习题答案

第1章营销 管理有价值的顾客关系1. “顾客价值和满意”是了解市场和消费者需求的五大核心概念之一 其他四项核心概念是什么 这五个概念中有没有一个概念比其他概念更重要 说出支持你答案的理由。

答 1 其他四个核心概念是 ①需要、欲望和需求 ②营销供给物 产品、服务和体验③交换和关系 ④市场。

它们与“顾客价值和满意”共同构成了了解市场和消费者需求的五大核心概念 其具体定义如下需要 need 是指人们感到缺乏的一种状态 包括 对食物、衣服、保暖和安全的基本物质需要 对归属感和情感的社会需要 对知识和自我实现的个人需要 等等。

这些需要不是营销员创造的 而是人类所固有的。

欲望 want 是由需要派生出来的一种形式 它受社会文化和人们个性的限制。

当考虑到支付能力的时候 欲望就转换为需求demand 。

营销供给物 marketing offer 是提供给某个市场未满足某种需要和欲望的产品、服务、信息和体验的组合。

交换 exchange 是指从他人那里取得想要的物品 同时以某种物品作为回报的行为。

市场 market 指某种产品的实际购买者和潜在购买者的集合。

这些购买者都具有某种欲望或需要 并且能够通过交换得到满足。

( 2 这五个概念 并没有哪个明显的比另外的概念更重要 但如果非要选择一个最为重要的概念出来 那么可以认为“市场”这一概念是重中之重。

因为市场是所有营销任务的最基本的关注点和目标。

而营销的核心就是基于这样的一个理念 存在一个市场 它是某种产品的实际购买者和潜在购买者的集合 这些购买者都具有某种欲望或需要 并且能够通过交换得到满足。

2. 比较下列两种营销管理理念 “推销观念”和“营销观念”。

你能举出一个仍然把“推销观念”作为营销管理理念的市场或市场类型吗答 1 推销观念 selling concept 的基本假设是 如果组织不进行大规模的促销和推销 顾客就不会购买足够多的产品。

营销观念 marketing concept 认为 实现组织目标的关键在于正确确定目标市场的欲望和需要 并比竞争者更有效地满足顾客的欲望和需要。

新编大学英语第一册unit11 Text B Advertising The Selling of a Produc

新编大学英语第一册unit11 Text B Advertising The Selling of a Produc

Advertising: The Selling of a Product1 A consumer walks into a store. He stands in front of hundreds of boxes of laundry detergent. He chooses one brand, pays for it, and leaves. Why does he pick that specific kind of soap? Is it truly better than the others? Probably not. These days, many products are nearly identical to each other in quality and price. If products are almost the same, what makes consumers buy one brand instead of another? Although we might not like to admit it, commercials on television and advertisements in magazines probably influence us much more than we think they do.2 Advertising informs consumers about new products available on the market. It gives us information about everything from shampoo to toothpaste to computers and cars. But there is one serious problem with this. The "information" is actually very often "misinformation." It tells us the products' benefits but hides their disadvantages. Advertising not only leads us to buy things that we don't need and can't afford, but it also confuses our sense of reality. "Zoom toothpaste prevents cavities and gives you white teeth!" the advertisement tells us. But it doesn't tell us the complete truth: that a healthy diet and a good toothbrush will have the same effect.3 Advertisers use many methods to get us to buy their products. One of their most successful methods is to make us feel dissatisfied withourselves and our imperfect lives. Advertisements show us who we are not and what we do not have. Our teeth aren't white enough. Our hair isn't shiny enough. Our clothes aren't clean enough. Advertisements make us afraid that people won't like us if we don't use the advertised products. "Why don't I have any dates?" a good-looking girl sadly asks in a commercial. "Here," replies her roommate, "try Zoom toothpaste!" Of course she tries it, and immediately the whole football team falls in love with her. "That's a stupid commercial," we might say. But we still buy Zoom toothpaste out of fear of being unpopular and having no friends.4 If fear is the negative motive for buying a product, then wanting a good self-image is the positive reason for choosing it. Each of us has a mental picture of the kind of person we would like to be. For example, a modern young woman might like to think that she looks like a beautiful movie star. A middle-aged man might want to see himself as a strong, attractive athlete. Advertisers know this. They write specific ads to make certain groups of people choose their product. Two people may choose different brands of toothpaste with the identical price, amount, and quality; each person believes that he is expressing his personality by choosing that brand.5 Advertisers get psychologists to study the way consumers think and their reasons for choosing one brand instead of another. These experts telladvertisers about the motives of fear and self-image. They also inform them about recent studies with colors and words. Psychologists have found that certain colors on the package of an attractive product will cause people to reach out and take that package instead of an identical product with different colors. Also, certain words attract our attention. For example, the words new, improved," "natural," and "giant size" are very popular and seem to pull our eyes and hands toward the package.6 Many people believe that advertising does not affect them. They know that there is freedom to choose, and they like to think they make wise choices. Unfortunately, they probably don't realize the powerful effect of advertising. They may not clearly understand that advertisers spend billions of dollars each year in aggressive competition for our money, and they are extremely successful. Do you believe that ads don't influence your choice of products? Just look at the brands in your kitchen and bathroom.。

商务英语Unit11参考答案

商务英语Unit11参考答案

Unit 11 ChangePart I Business VocabularyDirections: There are 20 incomplete sentences in this part. For each sentence there are four choices marked A, B, C and D. Choose the ONE that best completes the sentence. Then mark the corresponding letter on the Answer Sheet with a single line through the center. This part totals 20 points, one point for each sentence.1 We have received the documents and taken _____D______ of the above orderwhich arrived at Sydney on the . “Vanguard”.A shipmentB consignmentC lotD delivery2 ______C_______ checking the goods we found that only 450 cases of ChineseBlack Tea were shipped.A AtB ForC OnD About3 This is the third time during the year ______D_____ you have short-shippedone of our orders.A whichB whatC whenD that4 It was found ____A_____ the error was due to a slip-up in our supply department.A thatB whichC whereD when5 We greatly regret the inconvenience this has caused ______D_____ you.A forB atC onD to6 We can _____B______ you that every effort will be made to ensure thatsimilar errors do not occur again.A ensureB assureC sureD insure7 We would refer _____C______ your consignment of raincoats under theabove order, which arrived here this morning.A atB forC toD from8 Upon examination, we found the goods are correct and _____B_____ goodcondition except Carton .,A atB inC onD under9 We can only assume that an oversight has been made in making______D______ the order.A downB outC forD up10 Therefore, we would like you to send us replacements ______C_____ delay.A withB noC withoutD outside11 Please also let us know what we are to do with this carton now_______B______ our possession.A atB inC forD of12 Thank you for your letter of March 28, informing us _______C______ thewrong delivery of raincoats.A atB withC ofD on13 We must apologize for this error, which resulted _______C______ carelessnessin our packing department.A inB atC fromD for14 We are now confirming that the replacements are indeed ______C______their way to you.A atB inC onD under15 We would appreciate it if you could return the carton _____C_____ question to us.A out ofB outsideC inD for16 We would suggest that you file a claim ______D______ the insurance agent ofthe PICC at your end.A forB atC inD against17 Therefore, the damages must have occurred in transit and we should not beheld ______B_____.A lyingB liableC liedD liability18 The above order was shipped _____C______, which was evidenced by theclean on board B/L.A clearB clearlyC cleanD cleanly19 Besides, the arbitral award is final and binding ______D_______ both parties.A atB forC toD on20 If parties to a contract desire to settle disputes, an arbitration clause is usuallymade in the contract well before a dispute _______B______ .A risesB arisesC lookD appear Part II Phrase TranslationDirections: Directions: There are 20 Chinese phrases in this part. You are required to translate them into English and write down your translation on the Answer Sheet. This part totals 20 points, one point for each phrase.1 个性冲突personality clash2 年度健康检查an annual health check-up3 首席执行官Chief Executive Officer4 首席财务官Chief Financial Officer5 营销部marketing department6 不合作态度uncooperative attitude7 管理顾问management consultant8 任何其他议题any other business9 办公桌轮用hot-desking10 开放式办公室open plan office11 奖金方案bonus scheme12 总部head office13 商业杂志business magazine14 净利润net profit15 毛利润gross profit16 公司简介company profile17 家用电器white goods18 员工士气staff morale19 员工流动率staff turnover20 管理风格management stylePart III Sentence TranslationDirections: There are 10 sentences in this part. You are required to translate them into Chinese and write down your translation on the Answer Sheet. This part totals 20 points, two points for each sentence.1.We want to be a company that is constantly renewing itself, leaving the pastbehind, adapting to change.我们希望成为一家不断自我更新,超越过去,适应变化的公司。

国际营销英文版第16版第11章PPT

国际营销英文版第16版第11章PPT
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India
Since its independence in 1950, the world’s largest democracy had set a poor example as a model for economic growth It was among the last of the economically important developing nations to throw off traditional insular policies. India’s growth had been constrained and shaped by policies of import substitution and an aversion to free markets Now however, times have changed, and India has embarked on the most profound transformation India has taken the following steps: • Privatizing state-owned companies as opposed to merely selling shares in them • The government is now willing to reduce its take below 51 percent and to give management control to so-called strategic investors • Recasting the telecom sector’s regulatory authority and demolishing the monopolies enjoyed by SOEs • Signing a trade agreement with the United States to lift all quantitative restrictions on imports • Maintaining momentum in the reform of the petroleum sector • Planning the opening of domestic long-distance phone services, housing, and real estate and retail trading sectors to foreign direct investment

Unit 11 应用英语教程综合英语1

Unit 11 应用英语教程综合英语1
2. Do you agree with him on the function of tourism in solving cultural disputes? Why or why not?
Open-ended. (Yes, I agree. But he seems to overstate the role of tourism. Tourism does help solving some cultural disputes, but it cannot be so powerful as what he expected, I’m afraid. )
3. In your opinion, what are the benefits of traveling to different places?
Open-ended. (To broaden our horizon, encourage our adventurous spirit, cultivate strong love for nature, history and adventures, become more open-minded, etc.)
2. What business and service sectors are related to tourism? Tourism constitutes a wide variety of sectors that provide diverse products and services to visitors. These diverse sectors include transportation, travel services, recreation and entertainment, accommodation and food and beverage services. They are also the different ways to measure the size of the tourism industry, as tourism does not conform to the usual ways that industries are defined, such as manufacturing, forestry and other industries.

(NEW)科特勒《营销管理》(第11版)课后习题详解

(NEW)科特勒《营销管理》(第11版)课后习题详解

目 录第1篇 认识营销管理第1章 定义21世纪的营销第2章 新经济中的适应营销第3章 建立顾客满意、价值和关系第2篇 分析营销机会第4章 通过市场导向的战略计划赢得市场第5章 收集信息和测量市场需求第6章 扫描营销环境第7章 分析消费者市场和购买行为第8章 分析企业市场与企业购买行为第9章 参与竞争第10章 辨认市场细分和选择目标市场第3篇 发展营销战略第11章 在产品生命周期中定位和差异化市场供应品第12章 开发新的市场供应品第13章 设计全球市场供应品第4篇 塑造市场供应品第14章 建立产品和品牌战略第15章 设计与管理服务第16章 开发定价战略与方案第5篇 管理和传送营销方案第17章 设计和管理价值网络及营销渠道第18章 管理零售、批发和市场物流第19章 管理整合营销传播第20章 管理广告、销售促进和直接营销第21章 管理销售力量第1篇 认识营销管理第1章 定义21世纪的营销一、营销辩论论点:“营销形成消费者的需要和欲望”对“营销仅仅是反映消费者的需要和欲望”。

答:需要是购买的第一个前提,描述了基本的人类要求,如食品、空气、水、服装、住所、娱乐、教育和文娱生活等;欲望是指人希望得到更深层次的需要的满足,是由需要派生出来的;需求是指针对特定产品的欲望,这种欲望必须满足两个条件:有支付能力并且愿意购买。

关于营销是创造需求还是满足需求,两种说法都有一定的合理性。

(1)营销形成消费者的需要和欲望。

这一论点着重强调了营销在刺激消费者购买方面的积极作用,营销能够影响消费者的需求和欲望,促成消费者的购买行为。

比如,创造营销就是指发现和解决顾客并没有提出要求、但他们会热情响应的问题,也就是公司比顾客走得更远一些。

例如,营销人员增强了消费者这样一个观念:一辆劳斯莱斯可以满足人们对社会地位的需要,于是有支付能力的人在这种增强了的欲望下产生购买。

从这一点出发,可以说营销活动对消费者的需求和欲望有直接的影响。

(2)营销仅仅是反映消费者的需求和欲望。

市场营销英语作业


反义词: generalize 特殊化 After his first degree he wishes to specialize. 获得学士学位之后,他希望专攻某科。 22 spendable adj.可使用的,可花费的 assets n.资产;宝贵的人材;有益的品质;有利 条件 (一项)财物;资产( asset的名词复数 ); (商店、破产者等的)财产;遗产;有价值的人或物 He have on excess of assets over liability. 他的资产大于其他负债。 • 24.Motivation:美[,motə'veʃən] n动机;积极性, 推动 • Eg:Do you have the motivation? • 你有实现它的动力吗? • internal motivation内在动机 achievement motivation成就动机 • Eg:Motivation is the radically method to inspire ones initiative and creativity. • 激励是激发人的创造力和积极性的根本手段。
• She says practicality is one of the motivations. • 她说,实用性是其中的一个动机。 individualism 英[ɪndɪ'vɪdjʊ(ə)lɪz(ə)m] 美 [,ɪndɪ'vɪdʒuəlɪzəm] • n. 个人主义;利己主义;个人特征 • 词根:individual 个体 个人 个人的 个别的 独特的 • This form of individualism did not arise by chance. 个人主义的形成不是随机产生的。 • 11. variation 英[veərɪ'eɪʃ(ə)n] 美[,vɛrɪ'eʃən] • n. 变化;[生物] 变异,变种 • 短语 • total variation[数] 总变差;[数] 总变异;[数] 全变 差;变分 • annual variation[天] 年变化;[天] 年变;年际变化; • allowable variation[数] 允许偏差;[数] 容许偏差; • I see it as another human variation. • ‘我把它看作是人类的变异之一。

市场营销学泰斗菲利普科特勒的营销管理第十一版


Stage 1. Idea screening
Number of Ideas
64
Pass Ratio
4
Cost per Product Idea
$ 1,000
Total Cost $ 64,000
2. Concept testing
16
1:2
20,000
320,000
3. Product development
Algebra 2/Trig
市场营销学泰斗菲利普科特勒的营销管理第十一版
M acintosh P IC T im age form at
is not supported
8.6 Radical Expressions and Radical Functions Pages 520-527
Kotler on Marketing
(c = a x b)
Unique or superior product
.40
.8
.32
High performance to cost ratio
.30
.6
.18
High marketing dollar support
.20
.7
.14
Lack of strong competition Total
products 5. Repositioning 6. Cost reductions
Copyright © 2003 Prentice-Hall, Inc.
12-4
Challenges in New-Product Development
▪ Incremental innovation ▪ Disruptive technologies

市场营销各章节参考书目

各章节参考书目第一章1.(美)菲利普·科特勒著.营销管理.梅汝和等译.北京:中国人民大学出版社,2001 2.(英)迈克尔·J.贝克著.市场营销百科.李桓译.沈阳:辽宁教育出版社,1998 3.(英)马丁·克里斯托弗等著.关系营销.李宏明等译.北京:中国经济出版社,1998 4.邝鸿.现代市场营销大全.北京:经济管理出版社,19905.郭国庆.市场营销通论.北京:中国人民大学出版社,19996.万后芬.绿色营销.北京:中国高等教育出版社,20017.黄敏学.网络营销.武汉:武汉大学出版社,2000第二章1.(美)菲利普·科特勒著.营销管理.梅汝和等译.北京:中国人民大学出版社,2001 2.(英)迈克尔·J.贝克著.市场营销百科.李桓译.沈阳:辽宁教育出版社,1998 3.(英)马丁·克里斯托弗等著.关系营销.李宏明等译.北京:中国经济出版社,1998第三章1.(美)菲利普·科特勒著.营销管理.梅汝和等译.北京:中国人民大学出版社,2001 2.(英)迈克尔·J.贝克著.市场营销百科.李桓译.沈阳:辽宁教育出版社,1998第四章1.迈克尔·J.贝克.市场营销百科.沈阳:辽宁教育出版社,19982.戈登·福克塞尔等.市场营销中的消费者心理学.北京:机械工业出版社,2001 3.江林.消费者心理与行为.北京:中国人民大学出版社,20024.郭国庆.市场营销管理——理论与模型.北京:中国人民大学出版社,1995第五章1.(美)菲利普·科特勒著.营销管理.梅汝和等译.中国人民大学出版社,20012.戈登·福克塞尔等.市场营销中的消费者心理学.北京:机械工业出版社,2001第六章1.(美)菲利普·科特勒著.营销管理.梅汝和等译.中国人民大学出版社,20012.梅汝和主编.市场调查与预测.中国财政经济出版社,19903.万后芬等.商业信息管理.中国财政经济出版社,1996第七章1.闵建蜀等.市场研究:基本方法.香港:香港中文大学出版社,19792.柯惠新等.市场调查与分析.北京:中国统计出版社,20003.柯惠新等.调查研究中的统计分析法.北京:北京广播学院出版社,19924.于秀林等.多元统计分析.北京:中国统计出版社,19995.郭志刚.社会统计分析方法——SPSS软件应用.北京:中国人民大学出版社,1999 6.郑宗成等.市场研究实务.广州:中山大学出版社,20027.张文彤.SPSS统计分析教程(高级篇).北京:北京希望电子出版社,2002第八章1.迈克尔·波特著.竞争战略.陈小悦译.北京:华夏出版社,19972.菲利普·科特勒著.营销管理.第10版.梅汝和等译.北京:中国人民大学出版社,2001 3.万后芬主编.现代市场营销学.北京:中国财政经济出版社,19994.中国经营报5.国研网6.陈阳编著.竞争博弈.北京:中国经济出版社,2001第九章1.[美]菲利普.科特勒著,梅汝和等译:《营销管理——分析、计划、执行和控制》,上海人民出版社,19972.万后芬主编:《现代市场营销学》,中国财经出版社,20023.(美) 维瑟拉.R.拉奥,乔尔.H.斯特克尔著,张武养,张永宏等译:《战略营销分析》,(北京)中国人民大学出版社;[纽约]:[普伦蒂斯-霍尔]出版公司,20014.布鲁尔著;于华民等译:《市场营销:理论与实务》,(成都)西南财经大学出版社,2000第十章1.菲利普·科特勒著.营销管理.第10版.梅汝和等译.北京:中国人民大学出版社,2001 2.万后芬主编.现代市场营销学.北京:中国财政经济出版社,19993.中国经营报4.国研网5.舒尔兹等著.整合营销传播.吴怡国等译.内蒙古人民出版社,19986.邹珊刚等.系统科学.上海:上海人民出版社,19877.大卫·奥格威著.广告大师的人生告白——大卫·奥格威自传.麦慧芬译.海南出版社,1998 8.伊·普里戈金,伊·斯唐热著.从混沌到有序一人与自然的对话.上海:上海译文出版社,19879.Haken H.Synergetics——An Introduction,BerlinSpringer—verlag.3 rd ed.1983 10.Haken,H:Advanced Synergetics,Berlin,Spring—vedag,198311.M.Joseph Sirgy.Integrated Marketing Communications,A system approach.Schuster lnc.A Simon Company,schuster lnc.A Simon & company,1998第十一章1.(美)菲利普·科特勒著.营销管理.梅汝和等译.北京:中国人民大学出版社,2001 2.(英)迈克尔·J.贝克著.市场营销百科.李桓译.沈阳:辽宁教育出版社,19983.甘碧群.企业营销道德.武汉:武汉大学出版社,19974.唐晓芬主编.顾客满意度测评.上海:上海科学技术出版社,2001第十二章1.胡其辉等.企业定价策略.大连:东北财经大学出版社,20012.郭国庆.市场营销管理——理论与模型.北京:中国人民大学出版社,19953.彭星闾,万后芬.市场营销学.北京:中国财政经济出版社,20004.科特勒.营销管理.第10版.北京:中国人民大学出版社,20015.迈克尔·J.贝克.市场营销百科.沈阳:辽宁教育出版社,19986.王慧农.市场营销中的定价策略.武汉:武汉大学出版社,19947.雷霖等.现代企业经营决策——博弈论方法应用.北京:清华大学出版社,19998.张维迎.博弈论与信息经济学.北京:北京大学出版社,1998第十三章1.迈克尔·J.贝克.市场营销百科.沈阳:辽宁教育出版社,19982.戈登·福克塞尔等.市场营销中的消费者心理学.北京:机械工业出版社,20013.江林.消费者心理与行为.北京:中国人民大学出版社,20024.郭国庆.市场营销管理——理论与模型.北京:中国人民大学出版社,199第十四章1.菲利浦·科特勒著.营销管理——分析、计划、执行和控制.第9版.梅汝和,梅清豪,张珩译.上海:上海人民出版社,Prentice-Hall,Inc,19992.万后芬.现代市场营销.北京:中国财政经济出版社,2002第十五章1.卜妙金.分销渠道管理.北京.高等教育出版社.2001.72.雷霖等.现代企业经营决策——博弈论方法应用.北京:清华大学出版社,19993.张维迎.博弈论与信息经济学.北京:北京大学出版社,1998第十六章1.(美) 杰西卡·利普耐克,杰弗里·斯坦普斯著.何瑛译.虚拟团队管理:21世纪组织发展新趋势.北京:经济管理出版社,20022.万后芬主编.现代市场营销学.北京:中国财政经济出版社,20023.郭国庆主编.市场营销学通论.北京:中国人民大学出版社,19994.(美) 杰西卡·利普耐克,杰弗里·斯坦普斯著.何瑛译.虚拟团队管理:21世纪组织发展新趋势.北京:经济管理出版社,2002第十七章1.[美]菲利普·科特勒著.梅汝和等译.营销管理——分析、计划、执行和控制.上海:上海人民出版社,19972.万后芬主编.现代市场营销学.北京:中国财政经济出版社,20023.何畔著.战略联盟:现代企业的竞争模式.广州:广东经济出版社,20004.(美) 杰西卡·利普耐克,杰弗里·斯坦普斯著.何瑛译.虚拟团队管理:21世纪组织发展新趋势.北京:经济管理出版社,20025.史占中著.企业战略联盟.上海:上海财经大学出版社,2001。

市场营销英文Chapter 11

Pricing Considerations and ApproachesChapter 11Objectives •Understand the internal factors affecting a firm’s pricing decisions.•Understand the external factors affecting pricing decisions, including the impact of consumer perceptions of price and value.•Be able to contrast the three general approaches to setting prices.•“Buyer-driven commerce”concept offers lower prices to consumers and the ability to sell excess inventory to sellers •13.5 million user customer base •Tremendous growth •Most deals relate to travel or time sensitive / perishable services•Not all ventures have been profitable •Some customers find it difficult to commit to purchase prior to learning details Case StudyPrice Has Many Names What is Price?•Rent•Fee•Rate •Commission •Assessment •Tuition•Fare•Toll•Premium •Retainer•Bribe•Salary•Wage•Interest•TaxDefinition•Price§The amount of money charged for aproduct or service, or the sum of thevalues that consumers exchange forthe benefits of having or using theproduct or service.What is Price?•Dynamic Pricing on the Web allows SELLERS to:§Charge lower prices, reap higher margins.§Monitor customer behavior and tailoroffers.§Change prices on the fly to adjust forchanges in demand or costs.§Negotiate prices in online auctions andexchanges.What is Price?•Dynamic Pricing on the Web allows BUYERS to:§Get instant price comparisons fromthousands of vendors.§Find and negotiate lower prices.§Negotiate prices in online auctionsand exchanges.What is Price?•Price and the Marketing Mix:§Only element to produce revenues §Most flexible element§Can be changed quickly•Price Competition•Common Pricing Mistakes•Cost -Based Pricing: Cost -Plus Pricing§Adding a standard markup to cost §Ignores demand and competition §Popular pricing technique because:vIt simplifies the pricing processv Price competition may be minimizedv It is perceived as more fair to both buyers and sellersGeneral Pricing ApproachesGeneral PricingApproachesCost-Based Pricing ExampleVariable costs: $20 Fixed costs: $ 500,000 Expected sales: 100,000 units Desired Sales Markup: 20%Variable Cost + Fixed Costs/Unit Sales = Unit Cost$20 + $500,000/100,000 = $25 per unitUnit Cost/(1 –Desired Return on Sales) = Markup Price$25 / (1 -.20) = $31.25General PricingApproaches•Cost-Based Pricing: Break-Even Analysis and Target Profit Pricing§Break-even charts show total cost andtotal revenues at different levels of unitvolume.§The intersection of the total revenue andtotal cost curves is the break-even point.§Companies wishing to make a profit mustexceed the break-even unit volume.•Value -Based Pricing:§Uses buyers ’perceptions of value rather than seller ’s costs to set price.§Measuring perceived value can be difficult.§Consumer attitudes toward price andquality have shifted during the last decade.v Introduction of less expensive versions ofestablished brands has become common.General Pricing Approaches•Value -Based Pricing:§Business -to -business firms seek to retainpricing powerv Value -added strategies can help§Value pricing at the retail level vEveryday low pricing (EDLP) vs. high -lowpricingGeneral PricingApproachesGeneral PricingApproaches•Competition-Based Pricing:§Also called going-rate pricing§May price at the same level, above, orbelow the competition§Bidding for jobs is another variation ofcompetition-based pricingv Sealed bid pricing。

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Discussing the Concepts
1.What market conditions would discourage a company from using a
penetration-pricing strategy to enter a market?
Question objective: To highlight a new-product pricing
strategy—market penetration pricing.
Several conditions must be met for this low-price strategy to work.
∙First, the market must be highly price sensitive so that a low price produces more market growth.
∙Second, production and distribution costs must fall as sales volume increases.
∙Finally, the low price must help keep out the competition, and the penetration pricer must maintain its low-price position—otherwise,
the price advantage may be only temporary.”
2.Automobile companies use optional-product pricing. In what other product
categories do companies use this pricing strategy?
Question objective: To highlight a product mix pricing
strategy—optional-product pricing.
Almost any durable good* would have optional-product pricing:
∙PCs
∙Furniture
∙Appliances
∙Home
∙Jewelry
∙Aircraft
* A durable good is a product that has a life of three years or greater.
3.The chapter mentions “2/10, net 30” as an example of a cash discount given to
reward customers for prompt payment, and “$10 per unit for less than 100 units, $9 per unit for 100 or more units,” as an example of a quantity discount.
Name and explain five other discounts or allowances commonly given in buyers.
Question objective: To become familiar with many of the discounts
available to buyers.
Additional discounts given to buyers:
1.Functional (trade) discount—is offered to trade-channel members
who perform certain functions, such as selling, storing, and record
keeping.
2.Seasonal discount—is a price reduction to buyers who buy
merchandise or services out of season.
3.Forward discount—is where the customer does not pay for the
goods until well after they are received
4.Trade-in allowance—is a price reduction given for turning in an
old item when buying a new one.
5.Promotional allowance—is a payment or price reduction to reward
dealers for participating in advertising and sales support
programs.
4.Psychological pricing is a pricing-adjustment strategy often used by retailers.
Explain this pricing strategy. How it is tied to the concept of reference prices?
Question objective: Gain a deeper understanding of psychological
pricing and reference price.
Psychological pricing is an approach that considers the psychology of
prices and not simply the economics; the price is used to say something
about the product.
Reference prices are a form of psychological pricing. They are prices
that consumers carry in their mind and refer to when looking at a
given product. Reference prices may be formed by noting current
prices, remembering past prices, or assessing the buying situation.
Sellers can influence reference prices.
Applying the Concepts
1.Promotional pricing generates a sense of urgency and excitement. However,
recognizing the dangers of this pricing approach, your boss has requested you to design an alternative pricing strategy that will generate the greater long-term sales and customer loyalty. What pricing strategy do you recommend? Will this strategy work as well as promotional pricing in the short term? Explain.
Question objective: Highlight the concept of value pricing and an
alternative to constant promotional discounts.
I doubt that many retailers will ever get away from promotional
pricing entirely, but an every day low price pricing strategy would be
an approach.
In the short term an EDLP pricing strategy will not work as well as promotional pricing, but as the consumer begins to understand that EDLP is just what it says, the long-term value of this strategy can be achieved. There is at least one caveat—the prices of an EDLP program need to be real – they need to be genuinely low on a daily basis.。

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