高考英语投诉信书面表达作文-(1)
高考英语书面表达投诉信写作高分必背(黄金模版经典范例)
高考英语书面表达投诉信写作高分必背（黄金模版经典范例）A letter of complaintPassage structure:提出问题---说明具体情况---提出解决问题的办法投诉信通常包括以下几个方面的内容：说明投诉的原因并表示遗憾；实事求是地阐述问题发生的经过，切记不要夸大其词；指出问题引起的后果；提出批评及处理的意见或敦促对方采取措施，或者提出所希望的赔偿以及补救方式。
组织提纲时要遵循“三步走”的写作规律：第一段：表明来信所要投诉的问题，尽可能做到客观礼貌，给读信人留下好印象。
应该记住读信人不一定就是错误的责任人，他的合作对事情的最终圆满解决有着非常重要的作用。
第二段：写明投诉的原因、问题的经过及产生的后果。
可以说具体的理由，也可以说问题的具体体现方式。
第三段：提出解决方案，不需展开。
这段应体现书信的礼貌原则，可以用类似“如果你能……，我将十分感激”这样的表达方式。
还要注意做到公平、公正。
Useful sentence patterns1. I am writing to complain about…\ I am writing to make a complaint about…\I am writing to express my dissatisfaction about…2. There is something wrong with…I bought. For one thing, ..…; for another thing …3. I can hardly bear \tolerate …any more.4. I hope you can consider my suggestions and improve the situation5. I trust you will take this matter seriously and make an effort to prevent the recurrence of this kind.6. I would like to have a refund(退款) or a replacement（更换）as soon as possible.段尾常用语：(1)It would be highly appreciated if you could…(2)I believe you will take my complaints seriously and…(3)I hope you will give due attention to this matter.(4)I would like to get this matter settled by the end of this month.(5)I could not be more satisfied if you can kindly…(6)I would appreciate it very much if you could…第一篇Samples假设你是李华，你新买的某外国品牌MP3出了故障，现你写信到其公司反映问题：购买日期：上个月故障：一周前屏幕坏了，看不见屏幕内容已跟当地销售商家投诉，但其不能解决要求：更换一台新的，如不行则要求退货，拿回货款。
投诉信英语作文（通用5篇）
投诉信英语作文投诉信英语作文（通用5篇）在学习、工作或生活中，大家都写过作文，肯定对各类作文都很熟悉吧，作文根据体裁的不同可以分为记叙文、说明文、应用文、议论文。
那么问题来了，到底应如何写一篇优秀的'作文呢？以下是小编为大家收集的投诉信英语作文（通用5篇），希望能够帮助到大家。
投诉信英语作文1Dear Sales Manager,This letter is a complaint concerning the actions of one of your salespersons.On Tuesday,May 5,20xx,around 2 P.m,I went to your store to look for a T-shirt.When I asked a salesperson Ms.Wang for help in finding my size,she informed me that she was busy and I would have to find one myself.I explained that the reason why I came to her was that I couldnt find one.She then said in a rude tone that if I couldnt find one,it meant that the store didnt have it,and that I needed to look somewhere else.I felt that Ms Wang was rude.I hope that you will look into the matter.I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.投诉信英语作文2Dear Sir or Madam,I,as a devoted customer of your online shop,am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.The detailed problems are as follows.To begin with,there is something wrong with screen of the E-book,which has been broken deliberately or unintentionally.In addition,it does not work occasionally,which hamper using ordinarily.Most importantly,the product does not comply with your descriptionpreviously both in style and faculty.Most importantly,servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.I would appreciate it if you could refund or exchange a new one for me.Im looking forward to your reply at your earliest convenience.Yours sincerelyLi Ming投诉信英语作文3Dear Editor,I am writing this letter to reflect some problems I came across recently and.appeal to the improvement of the service industry.This weekend I bought an English-Chinese dictionary in a bookstore near my home since its cover is elaborately designed.But when I went home and read carefully,I found that the several pages of the dictionary have been cracked and befouled.What is worse,the misprints spread everywhere in the dictionary and seriously affect my comprehension.Since there was such damage and misprint to the dictionary,I went to the bookstore to require for a replace.But to my surprise,the staff of the bookstore turn down my request rudely and even denied the poor quality of the dictionary.It goes without saying that todays face-paced and market-oriented economy calls for much higher standard for service industry.However,to my regret,many of the commercials fail to achieve this standard and the quality of the staff needs to be improved.Its self-evident that the poor quality of practitioners in the service industry will not only deeply disappoint customers but also hamper the development of our countrys economy.As a result,I expect your newspaper to appeal to the service industryto attach more importance to the service improvement.Thank you for your attention!Sincerely yours,Sam投诉信英语作文4Dear Customer Service Representative,I am writing to comp[ain about the bad delivery service of your company.The IBM Desktop computer we ordered from your store two weeks ago finally arrived yesterday.There were not any signs of damage to the packing case at all,but when we opened it,we found,much to our surprise,that the back cover had been cracked and the screen had been scratched.In view of this,I have decided to make a formal complaint against your delivery service.I sincerely hope that you will replace this computer as soon as possible.If this is not possible,I will have no alternative but to insist on a full refund.I would appreciate anything you can do to help us in this matter.Yours truly,(Signature)投诉信英语作文5Dear Manager,Two weeks ago,I was walking along the street when I saw your a traffic advisement and I stepped into your shop.Dont find the domestic advice.Persuaded by your salesmans sweet words,I spent 20xxYuan and bought a fridge.When I took the new fridge home.I couldnt wait a minute and make it work once.Everything went on quitely well until yesterday.I open the door of fridge as usual,however,a wave of hot smell air is pronounced.The newly-bought fridge didnt produce cold but hot air.The foodcooler has gone bad.Nothing can be worse NET.I hope you can do with the matter ASAP.My telephone number is 5256745.I am waiting for your reply.A consumer.Angel。
高考英语作文投诉信
高考英语作文投诉信Dear Sir or Madam,I am writing to formally express my dissatisfaction regarding the recent issues I have encountered with the English examination component of the National College Entrance Examination (Gaokao). I believe it is essential for the examination board to be aware of these concerns to ensure the integrity and fairness of the assessment process.Firstly, I would like to address the discrepancy in the difficulty level between the practice tests and the actual exam. The practice materials provided by the board were significantly easier than the questions presented in the exam. This has caused a great deal of stress and confusion amongthe examinees, as we were not adequately prepared for the complexity of the questions.Secondly, there were several ambiguous questions in thesection on grammar and vocabulary. The phrasing of these questions was unclear, leading to multiple interpretations, which could have significantly impacted the scores of many students.Moreover, I would like to bring to your attention the issueof time management during the exam. The time allocated forthe English section was insufficient, particularly for the reading comprehension and essay writing parts. This lack oftime forced students to rush through sections, which may have affected the quality of our responses.Lastly, I must express my disappointment with the lack of clarity regarding the grading criteria for the essay. The instructions were vague, and there was no clear guideline on the expected structure or content of the essay, which left many students, including myself, uncertain about how to approach the task.I kindly request that the examination board reviews these issues and takes appropriate action to prevent such occurrences in future examinations. It is crucial for the Gaokao to maintain its reputation as a fair and reliable measure of a student's academic abilities.Thank you for your attention to this matter. I look forward to your prompt response and any steps that may be taken to address these concerns.Yours sincerely,[Your Name][Your Contact Information]。
投诉信范文10篇英语作文
投诉信范文10篇英语作文1. I am writing to express my dissatisfaction with the poor quality of the product I recently purchased from your company. The product arrived damaged and did not meet the specifications as stated on your website. I am extremely disappointed and would like a refund or a replacement as soon as possible.2. I am writing to bring to your attention the rude and unprofessional behavior of your staff at your store. When I visited last week, I was met with a complete lack of respect and was treated with disregard. This kind of customer service is unacceptable and I demand an apology and assurance that this will not happen again.3. I am writing to complain about the constant delays and cancellations of flights by your airline. It is incredibly frustrating to have my travel plans disrupted time and time again. I expect better service and compensation for the inconvenience caused.4. I am writing to express my disappointment with the poor quality of the food served at your restaurant. The dishes were tasteless and lacked freshness. I had expected a much better dining experience and I hope you can address this issue to maintain your reputation.5. I am writing to express my concern about the noise pollution caused by the construction work happening near my apartment. The constant drilling and hammering isdisrupting my daily life and affecting my sleep. I request that you take immediate action to minimize the noise and inconvenience caused to residents.6. I am writing to complain about the excessive fees charged by your bank. The hidden charges and high interest rates are unreasonable and unfair. I urge you to review your fee structure and provide more transparency to your customers.7. I am writing to bring to your attention the poor maintenance of the public park in our neighborhood. Thelack of cleanliness and broken facilities make it impossible to enjoy the space. I request that you allocate resources to improve the park and make it a pleasant environment for everyone.8. I am writing to express my dissatisfaction with the internet service provided by your company. The slow connection and frequent outages are hindering my work and causing frustration. I expect a reliable and efficient internet service and request that you address this issue promptly.9. I am writing to complain about the misleading advertising of your product. The claims made in your advertisements are not accurate and do not reflect the actual performance of the product. I demand an explanation and a refund for false advertising.10. I am writing to express my disappointment with the poor customer service I received at your hotel. The staff was unhelpful and unresponsive to my needs. I expect better service and a more pleasant stay in the future.。
英语投诉信（合集5篇）
英语投诉信（合集5篇）第一篇：英语投诉信投诉信101年12月Directions: This part is to test your ability to do practical writing.You are required to write a letter of complaint according to the information given in Chinese below.Remember to write the letter on the Translation/Composition Sheet.假设你叫王兰，上个月去广州出差时，在一家商店买了一架照相机，并在广州拍了一些照片。
回家后将胶卷冲洗出来，却发现什么也没照上，因此非常恼火。
今天（）12月23日）给商店写信投诉，并寄回相机，坚决要求退款。
Words for reference：出差 be on business;冲洗develop;退款refund。
Dear Sir or Madam,I am writing the letter to complain the camera I bought from your store last month when I was on business in Guangzhou.There I took some pictures, yet, when I had it developed after I got home, I found no pictures printed at all.I feel very frustrated about it.I have posted the camera back to you and strongly insist that you refund me as soon as possible.Yours sincerely,Wang Lan 亲爱先生/女士：上个月我去广州出差时在你们店购买了一架照相机，我写这封信是为了就此向您表达我的不满。
高考英语作文投诉信
高考英语作文投诉信第一篇：高考英语作文投诉信投诉信Dear xiaoli: I am sorry to learn about the problem that has been troubling you recently.My suggestions are as follows: First of all , you should complain directly to the general manager, presenting the warranty , or any other record given to you.Besides , I think it necessary for you to show him what is wrong with the laptop that you bought in their store.Tell him politely but firmly that your computer needs to be changed because it often has a black screen and does not work suddenly.If he ignores it, you had better take a further step---reporting the case to the local consumer’sassociation to have your rights protected.I am looking forward to hearing good news from you.第二篇：高考英语作文投诉信高考英语作文投诉信范文投诉信：汤姆在一家商店购得劣质商品，遂与营业员交涉。
但该营业员对他态度粗暴，不予受理，汤姆为此向经理写一封投诉信。
January 3,2003 Dear Manager, Now I am writing to tell you that I bought a TV set from your shop several days ago.But when I brought it home and turned it on, I found it didn’t work properly.So I took it back to the shop and told the assistant what had happened.T o my surprise, your assistant didn’t help me to solve the problem.On the contrary, he shouted at me rudely and refused to examine it.I know that your shop enjoys a high reputation of good service, so I bought the TV set in your shop.But today, I am sorry to find that such service should have happened in your shop and your assistant didn’t seriously thinkof the interests of customers.I hope you will look into the matter and give me a reasonable explanation.I am waiting to know how you will deal with it.Thank you for your consideration and I am expecting an early reply.Sincerely yours，Tom第三篇：高考英语投诉信应用文投诉信一、题型特点与写作思路1、题型特点投诉信是写信人对产品或服务表示不满的信件。
英语投诉信范文6篇
英语投诉信范文英语投诉信范文（一）：Dear ______，①I am ______(自我介绍)。
②I feel bad to trouble you but I am afraid that I have to make a plaint about。
③The reason for my dissatisfaction is ______(总体介绍)。
④In the first place， ______(抱怨的第一个方面)。
⑤In addition，______(抱怨的第二个方面)。
⑥Under these circumstances，I find it ______(感觉)to______(抱怨的方面给你带来的后果)。
⑦I appreciate it very much if you could ______(提出推荐和请求)， preferably ______(进一步的要求)，and I would like to have this matter settled by ______(设定解决事情最后期限)。
⑧Thank you for your consideration and I will be looking forward to your reply。
Yours sincerely，Li Ming英语投诉信范文（二）：Dear Sir:With reference to our order No。
W98， the 120 puter sets supplies to the above order were delivered the day before yesterday， but we regret that 20 sets were badly damaged。
The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question。
英文投诉信
英文投诉信投诉信,主要用于因某件事情未受到应有的待遇而投诉某人或某单位。
下面是关于投诉信的相关，希望对你有帮助。
英文投诉信范文一Dear_______,I am ______ (自我介绍) .I feel bad to trouble you but I am afraid that I have to make a complaint about_____.The reason for my dissatisfaction is _______(总体介绍). In the first place,_______(抱怨的'第一个方面). In addition, ___________(抱怨的第二个方面). Under these circumstances, I find it ________ (感觉)_______(抱怨的方面给你带来的后果).I appreciate it very much if you could _______(提出建议和请求), preferably ______(进一步的要求),and I would like to have this matter settled by ____(设定解决事情最后期限).Thank you for your consideration and I will be looking forward to your reply.Yours sincerelyLi Ming英文投诉信范文二Dear Mr. Chang:On September 10, our order for 280 women's cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers.We ask you to conduct investigation at your end and reply to us.Sincerely yours,Li Ming英文投诉信范文三Florence TrunkemeyerCollege of BusinessBall State UniversityMuncie, IN 47300November 15, 1998General Computer CorporationEngineering DepartmentP.O. Box 73219Fort Worth, TX 76108Dear Sir:With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.Yours sincerely,(Signature)。
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Appropriate Complaint in English Speaking Countries
Exercises
Exercise1.Rewrite the compliant letter in a proper way.
Dear Sir or Madam,
I am writing to make a complaint against your bad delivery service.
I’m afraid that the e nclosed CD player doe sn’t work.It is the third one I’ve got to return this month.Other than the three I’ve had to return recently, I’ve always found your products to be excellent.I would be grateful if you could send a replacement and refund my postage.
I look forward to your reply and proper resolution of my problem,and will until the end of this week before seeking help from a consumer protection agency or the Better Business Bureau.Please contact me by the address on the envelope or by phone at 6668888.
Li Hua Exercise2. Translate the expressions in a proper way.
1. 抱怨________________________
2. 表达不满________________________
3. 忍受________________________
4. 对……满意________________________
5. 糟糕的服务________________________
6. 采取措施________________________
7. 解决问题________________________
8. 预防……发生________________________
9. 调查此次事件________________________
10. 以粗鲁的方式________________________
11. 向……道歉______________________
12. 出乎意料______________________
13. 不用说______________________
14. 尽快______________________
15. 把某事牢记在心______________________
Exercise3. Translate the sentences in a proper way.
1.我写信是关于……
2.这几年我对你们的服务都很满意，但是我写信是表达关于……的不满。
3.我真诚地希望你能认真调查这件事情，以及采取恰当的措施防止类似事件再次发生。
4.你若能尽快采取措施处理这个问题，我将感激不尽。
Exercise4. (做短文改错，背经典范文)
Dear Sir,
I’m writing to express my dissatisfaction about the mobile phone of Dephone-S250 I bought in 20th Apr. 2015 at Tee mall. Ten days before that, it didn’t ring or sent text messages. Then I took them to the seller, but was told that the model had been sold out and I had to wait at least three month for a new one. Later I went to the repairman. He said since it was a new model in China, it was impossibly to fix it without the right spare parts. I was so desperate on hear that. What can I wait that long? Therefore, I sincerely hope you can send to me a new one of same model. I would greatly appreciate it if you could take measures to solve the problem as soon as possible.
Sincerely yours,
Li Hua
Exercise5. Practices make perfect.(Write complaint letters to a foreigners in proper ways。
)
一、假如你是李华在国外留学，你在5月20号从shop gogo 里以499元买了一辆自行车。
可是之后的一周，你发现自行车的很多问题。
请根据以下信息给售后负责人Mike写一封信。
广告里声称赞助过Armstrong，并且只要每天用自行车练习10分钟，就可以强身健体。
但真实情况并非如此。
自行车不牢固，做工粗糙Shop gogo 经理不但拒绝退款，而且拒绝维修，态度恶劣。
你希望……
二、假定你是李华，上周六，你有一次不愉快的就餐经历，对餐厅的服务员态度非常不满意。
于是你给该餐厅美国老板Tim写一封投诉信。
要点如下：
1. 问题：牛肉面有苍蝇，服务员态度粗鲁。
2. 要求：餐厅赔礼道歉。
注意：1. 词数100左右。
2. 可以适当增加细节，以使行文连贯。
三、假定你是李华，你在上周日搭坐102号公交车，该公交车司机的不文明行为让乘客很愤怒。
于是你向公交车公司写一封投诉信。
要点如下：
1. 司机的不文明行为(大声讲话、紧急刹车、态度粗鲁等)。
2. 希望尽快查清此事。
注意：1. 词数100左右。
2. 可以适当增加细节，以使行文连贯。