国际酒店客房部sop

国际酒店客房部sop

STANDARD OPERATING PROCEDURES

标

准

工

作

程

序

HOUSEKEEPING DEPARTMENT

客

房

部

Task No: Description

1.Grooming and Appearance

仪表仪容

2.Check Uniform and How to Grooming

Standards

制服检查及仪表仪容标准

3.Body language and attitude

肢体语言及态度

4.How to Conduct Briefing

怎样主持例会

https://www.360docs.net/doc/298927020.html,municate with Housekeeping

Department

与客房部沟通

6.How to Greet the Guest

怎样问候客人

7.Dect phone Control

小灵通电话管理

8.Occupational Health and Safety

职业健康卫生及安全