客房部常用英语修订版

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客房服务英语100句精编版

客房服务英语100句精编版

Housekeeping (客房服务英语)1.Housekeeping.May I come in?我是客房服务员,可以进来吗?2.When would you like me to do your room,sir?您要我什么时间来给你打扫房间呢,先生?3.You can do it now if you like.如果您愿意,现在就可以打扫。

4.I would like you to go and get me a flask of hot water.我想请你给我拿一瓶开水来。

5.I'm sorry that your flask is empty.很抱歉您的水壶空了。

6.May I do the turn-down service for you now?现在可以为您收拾房间了吗?7.Oh,thank you.But you see,we are having some friends over.噢,谢谢,但你知道我们邀请了一些朋友过来聚聚。

8.Could you come back in three hours?你能不能过3小时再来整理?9.Certainly,madam.I'll let the overnight staff know.当然可以,女士。

我会转告夜班服务员。

10.Would you tidy up a bit in the bathroom?请整理一下浴室好吗?11.I've just taken a bath and it is quite a mess now.我刚洗了澡,那儿乱糟糟的。

12.Besides,please bring us a bottle of just boiled water.此外,请给我们带瓶刚烧开的水来。

13.It's growing dark.Would you like me to draw the curtains for you?天黑下来了,要不要我拉上窗帘?14.Is there anything I can do for you?您还有什么事要我做吗?15.I'm always at your service.乐意效劳。

客房常用英文带翻译

客房常用英文带翻译

客房常用英文带翻译常用客房英文及翻译。

在酒店住宿期间,客房是我们最常待的地方之一。

因此,了解客房常用的英文词汇是非常必要的。

以下是客房常用英文及翻译:1. Room service 客房服务。

Room service refers to the service provided by the hotel staff to deliver food, beverages, and other items to the guest's room.客房服务是指酒店员工提供的向客人房间送餐、饮料和其他物品的服务。

2. Housekeeping 客房服务。

Housekeeping refers to the service provided by the hotel staff to clean and maintain the guest's room.客房服务是指酒店员工提供的清洁和维护客人房间的服务。

3. Check-in 入住。

Check-in refers to the process of registering at the hotel and receiving the room key.入住是指在酒店登记并领取房间钥匙的过程。

4. Check-out 退房。

Check-out refers to the process of leaving the hoteland settling the bill.退房是指离开酒店并结算账单的过程。

5. Room type 房型。

Room type refers to the different types of rooms available in the hotel, such as single, double, twin, suite, etc.房型指酒店提供的不同类型的房间,如单人房、双人房、双床房、套房等。

6. Amenities 设施。

酒店客房部常用英语30句

酒店客房部常用英语30句

PART THREE第三部分FOR HOUSEKEEPING DEPARTMENT客房部用语Housekeeping (客房服务1)1.Housekeeping .May I come in客房服务员。

我能进来吗2.Here are the light switch,the temperature adjuster, the closet and theminibar.这是电灯开关、温度调节器、衣柜和小冰箱。

3.There are 2 scokets in the bathroom, one is for 110V and the other is for220V.浴室内有两个插座,分别是用于110伏和220伏电压。

4.The hot water supply is round the clock in our hotel.我们宾馆有24小时的热水供应。

5.The menu is on the door knob. Mark down the items and time for your breakfastand hang it outside the door.这是挂门餐牌。

请标明用早餐的品名和时间,并把它挂在门外。

6.Here’s the hotel’s service booklet and the telephone directory. You canmake DDD calls and IDD calls from your room.这是我们宾馆的服务指南和电话号码本。

您可以从房间内打国内直拨电话和国际直拨电话。

7.Excuse me .May I clean your room now对不起,打扰了。

我现在能不能为您打扫房间8.We usually make up the check-out rooms first, but we can do your room earlieron your request.我们通常先做走房,但我们也可以按您的要求先做您的房间。

客房常用英语200句附客房常用词汇表

客房常用英语200句附客房常用词汇表

第一节客房服务常用英语词汇一、客房种类Single room 单人间Double room 大床间Twin room 双床间Triple room 三人间Suite 套房Junior suite 普通套房Deluxe suite 豪华套房Duplex suite 立体套房Presidential suite 总统套房Standard room 标准双人房Deluxe room 豪华房Business room 商务房Executive floor 行政楼层Inside room 内景房Outside room 外景房Corner room 角房Connecting room 连角房Adjacent room 邻近房二、客房状态Vacant clean 清洁房Occupied 住客房Stay 续住房Expected departure 预期离店房Vacant dirty 脏房Sleep out 住客外宿房Long stay 长住房Out of order 维修房No baggage 无行李房Light baggage 少量行李房Please make up room 请即打扫房Do not disturb 请勿打扰房三、客房家具和设备Bed 床Single bed 单人床Double bed 双人床Queen-size bed 大号双人床King-size bed 特大号双人床Foldaway bed 折叠床Baby cot 婴儿床Water bed 水床Sofa bed 沙发床Mattress 床垫Bedside table 床头柜Desk 台子Table 桌子Tea table 茶几Sofa 沙发Chair 椅子Cabinet 橱Drawer 抽屉Washing basin 洗脸盆Toilet 抽水马桶Bath tub 浴缸Shower head 淋浴喷头Towel rack 毛巾架Television 电视机Computer 电脑Telephone 电话Refrigerator 电冰箱Safe-deposit 保险柜Air conditioner 空调Electric kettle 电水壶Carpet 地毯Lamp 灯Desk lamp 台灯Wall lamp 壁灯Floor lamp 落地灯Bedside lamp 床头灯Mini bar 小酒吧Mirror 镜子Switch 开关Hair dryer 电吹风四、客房用品Wall painting 壁画Pillow 枕头Pillow case 枕套Sheet 床单Blanket 毛毯Quilt 被子Bedspread 床罩Bed pad 衬垫Window screening 窗纱Window curtain 窗帘Towel 毛巾Bath towel 浴巾Hand towel 手巾Bath mat 脚巾Bath robe 浴袍Shower curtain 浴帘Lamp shade 灯罩Bulb 灯泡Clothes hanger 衣架Rubbish bin 垃圾桶Remore controller 遥控器Battery 电池Slippers 拖鞋Shoe shine paper 擦鞋纸Clothe brush 衣刷Shoe basket 鞋篮Thermos bottle 热水瓶Cold water bottle 冷水瓶Cup 茶杯Glass 玻璃杯Wine glass 酒杯Tea tray 茶盘Match 火柴Ice bucket 冰桶Ashtray 烟灰缸Green tea 绿茶Black tea 红茶Jasmine tea 花茶Coffee 咖啡Laundry bag 洗衣袋Laundry list 洗衣单Shopping bag 购物袋Pen 钢笔Writing paper 信纸Envelope 信封Note pad 便签Post card 明信片Sewing kit 针线包Service directory 服务指南Room service menu 房内用餐指南DND card 请勿打扰牌Magazine 杂志Stationery folder 服务夹Facial tissue 面巾纸Toilet paper 手纸Emery board 指甲钳Bath soap 浴皂Facial soap 洗面皂Shampoo 洗发液Foam bath 沐浴液Comb 梳子Toothbrush 牙刷Toothpaste 牙膏Razor 剃须刀Bed board 床板Iron 电熨斗Ironing board 电熨板Electric shaver 电动剃须刀Alarm clock 闹钟Ice pack 冰袋Plug 插头Transformer 变压器Wheel chair 轮椅四、清洁设备及用品Maid’s cart 工作车Vacuum cleaner 吸尘器Space vacuums 吸水机Broom 扫帚Scrubber 刷子(硬)Brush 刷子Bucket 桶Mop 拖把Rag 抹布Steel wool 钢丝绒Spray bottle 喷壶Rubber gloves 防护手套Mop wringer 拖把拧干机Carpet shampoo machine 洗地毯机Rotary floor scrubber 洗地机Chemical cleaners 化学清洁剂All-purpose cleaners 多功能清洁剂Diainfectant 消毒剂Metal polishes 金属上光剂Furniture polishes 家具上光剂Brass polishes 擦铜剂五其他设备及用品Sewing machine 缝纫机Somke detector 烟感器Sprinkler 花洒Fire hydrant 消防栓Emergency exit 安全出口Extinguisher 灭火器六对客服务Housekeeper 管家Housemaid 客房女服务员Room attendant 客房服务员Supervisor 主管Clean the room 打扫房间To make up the room 整理房间To clean the bathroom 打扫卫生间To make the bed 铺床Turn-down service 做夜床Laundry service 洗衣服务Laundry 湿洗Dry-wash 干洗Pressing 熨烫Express service 快洗Baby sitting 婴儿照顾Wake-up call 叫醒服务Check in 入住Check out 退房Shoe polishing 擦鞋Lost and found 遗拾物品Room service 房内送餐服务第二节客房服务常用英语200句1.Good morning,sir.早上好,先生。

酒店客房部常用英语.doc3

酒店客房部常用英语.doc3

酒店客房英语一、问候:Good morning sir/Mr…... 早上好先生Good afternoon miss/madam 下午好Good evening 晚上好Good night 晚安二、情景对话:A:Housekeeping . May I come in? 服务员,我可以进来吗?B: Yes, what it is? 什么事呀?A: we ‘d like to clean the room. May we do it now:? 我们为您打扫房间,现在可以吗?B: Yes, go ahead 可以来吧!三、句型May I make up your room? 我可以打扫您的房间了吗?May we clean your room now . Sir? 我可以打扫您的房间了吗?Could you come back later? 你能一会儿来吗?May I help you / what can I do for you ? 我能帮您做点什么吗?四、词汇morning 早上afternoon 下午evening 晚上Housekeeping 客房服务员clean the room 打扫房间come back later 一会儿来make up room 打扫房间英语培训(二)一、日常用语Excuse me. Sir/Miss/Madam 打扰您一下,先生// 小姐Thank you/thanks 谢谢You are welcome. 别客气Goodbye / See you 再见二、句型What time would it be convenient. Sir? 什么时候比较方便先生?We’ll come and clea n your immediately.我们将立刻来打扫您的房间What time is it now? 现在几点了?What is your room number ? 我的房间是哪间?三、数字/时间one two three four five six seven eight nine ten eleven twelve thirteen fourteen fifteen sixteen seventeen eighteen nineteen twenty-one thirty fifty sixty seventy eighty ninety thousand million billionone ‘o clock two ‘o clock two thirty a quarter to/past three四、词汇Just a moment 稍等convenient 方便immediately立刻。

酒店常用英语(客房部)

酒店常用英语(客房部)

客房部常用英语1,You can call the housekeeping if you need laundry service.如果您需要洗衣服务,可以打电话 给房务中心.2,You can call the front desk directly if you need a taxi .如果您需要出租车,可以直接打电话 给前台.3,Thank you for waiting 让你久等了4,I will check with my supervisor.我得请示主管. (常用于回应客人的特殊要求)5,Could you hold the line ,please ?请不要挂断电话,好吗?6,Housekeeping . May I come in ?我是客房服务员,可以进来吗?7,May I do your room now ?我现在可以清理您的房间吗?8,What time would be better for you ?您什么时间合适呢?9,You can call the housekeeping when you want your room done ?当您需要清理房间时,可以给房 务中心打电话.10,Housekeeping .May I collect your laundry .客房服务员,我可以收您的送洗衣物了吗?11,I'm afraid it's too late for today's laundry .现在恐怕已经过了今天的洗衣时间.12,Breakfast is served from 7:00 to 10:00. 早餐是从上午 7 点到10 点供应.13,I'm afraid another guest is using it .I will bring it to your room as soon as it's available ,will that be all right ?恐怕另一位客人正在使用.我会尽快送到您房间去,可以吗?14,I will contact with engineer to repair it .我马上联系工程师将它修复.15,I'm afraid the line is busy now. Would you like to try again?电话正占线.你愿意稍等一 下,让我再试一次吗?16,At what time shall we call you ,sir?您需要几点钟叫醒呢,先生?17,Please dial 8 first ,then the room number. 请在房间号前加拨8(内线拨打房间).18,For IDD line ,please dial 9 first ,then the country code,area code and telephone number . 拨打国际长途电话,请先拨 9,然后再拨国家代码,区号和电话号码.19,Just a moment, I will send an attendant to your room .请稍等,我将让一个服务去您的房间. Dept.餐饮部 餐饮部常用英语English for Food & Beverage Dept.。

客房部应知英语

客房部应知英语

SENTENCE1. Good morning/afternoon/evening.早上好。

(下午好,晚上好)2. Housekeeping. May I come in?服务员,我可以进来吗?3. May I clean your room now, Sir?我可以打扫您的房间了吗?4. Could you come back later?你能一会儿再来吗?5. May I help you/ What can I do for you?我能帮您做点什么吗?6. May I make up your room?我可以打扫您的房间吗?7. Excuse me. Sir/Miss/Madam.打扰您一下,先生/小姐/女士8. Thank you/thanks. You are welcome.谢谢你。

别客气。

9. What time would it be convenient, sir?什么时候比较方便,先生?10. We’ll come and clean your room immediately.我们将立刻来打扫您的房间。

11.I’m sorry to disturb you, sir.打扰了先生。

12.Have a nice day.祝您过得愉快。

13.I’ll be there in a few minutes.我马上就去。

14. Could I have some more towels/tea/mineral water.请给我拿一些毛巾/茶叶/矿泉水。

15. I’ll get there right away/ I’ll bring it right away.我马上去拿/我马上给您拿来。

16. I’m sorry to have kept you waiting.对不起,让您久等了。

17. Do you have laundry?你有洗衣吗?18. May I replenish you mini bar?我能给您补充酒水吗?19. When will they be ready?什么时间能洗好?20. We’ll deliver them tomorrow evening around six.我们将在明天6点左右送到您的房间。

客房部常用服务英语

客房部常用服务英语

客房部基础英语一、问候语(Greeting)1. Good morning , madam / sir. (早上好!女士/先生)Good afternoon, madam / sir (下午好!女士/先生)Good evening, madam / sir (晚上好!女士/先生士)2. How are you, madam / sir? (您最近过的好吗?)3. Fine, thank you. And you? (回答:我很好,谢谢。

你呢?)4. How do you do!(您好!)5. Nice to meet you. (很高兴见到您。

)二、欢迎(Welcoming)6. Welcome to our hotel您好! (欢迎您到我们宾馆。

)Welcome to Xiangxi National Hotel.三、致谢(Expressing thanks):7. Thank you. (谢谢)对致谢的回答(Answers to thanks):8、You are welcome. (不客气)9、With pleasure. / My pleasure. (荣幸之至)四、致歉(Apologizing):10、Excuse me. (打扰客人时。

不好意思,打扰一下。

)11、I’m sorry. (对不起。

)12、I beg your pardon, sir. /Pardon?(能再说一次吗?)对道歉的回答(Answers to apology):13、That’s all right. It doesn’t matter. (没关系。

)五、表示乐意效劳(Willing to serve):14、OK, sir. I’ll be glad to help. (好的,先生。

我很高兴能够帮您。

)六、询问/征询(Asking/inquiring):15、May I help you? Madam / Sir. (我可以帮助您吗?女士/先生)七、祝愿/祝福(Expressing good wishes):16、Enjoy your stay with us, madam. (祝您住店愉快,女士)17、Have a nice day! Have a good day.(祝您玩得开心。

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客房部常用英语修订版 IBMT standardization office【IBMT5AB-IBMT08-IBMT2C-ZZT18】***客房部常用英语Housekeeping Dept.一、词汇 Vocabulary1、客房部 housekeeping department /dept.2、客房设施 room facilities3、标准客房(单、双人房) standard room (single ,double room )4、豪华单、双人客房 deluxe single /double room5、商务套房 business suite6、豪华套房 deluxe suite7、总统套房 presidential suite8、大床 king-size bed9、两张标准床 twin beds10、门 door11、门把手 door handle12、锁 lock13、防盗眼/猫眼 spy hole / spy eye14、衣柜 wardrobe15、衣柜滑门 wardrobe sliding door16、衣柜灯 wardrobe light17、衣架 hanger18、西装架 suit hanger19、裙架 skirt hanger20、裤架 trousers hanger21、衣镜 dressing mirror22、保险箱 safe box23、小冰箱/小酒吧 mini bar24、酒柜 cocktail cabinet25、行李架 baggage rack26、写字台 writing table27、梳妆台 dressing table28、抽屉 drawer29、电视机 TV set(TV:television)30、遥控器 remote control31、咖啡桌 coffee table32、椅子 chair33、安乐椅 easychair34、床垫 mattress35、床头板 headboard36、床头柜 bedside cupboard37、挂画 picture38、电话 telephone39、文具用品 stationery40、活页夹 folder/file41、圆珠笔 ball pen42、铅笔 pencil43、信纸 writing paper44、信封 envelope45、服务指南 service directory46、电话索引 telephone directory47、电视节目指南 movie guide48、宾客意见书 guest’s evaluation49、厦门市导游图 guide map of Quanzhou50、酒店简介 hotel’s brief introduction51、房价表 room rates/room tariff52、客房物品配置单/赔偿价格单 room equipment price list53、饮料单 room drink list54、记事本 memo55、台灯 desk/ table lamp56、床头灯 bed-side lamp57、落地灯 floor lamp58、壁灯 wall lamp59、挂灯/吊灯 pendant lamp/ hanging pendant60、吸顶灯 ceiling fitting lamp61、应急灯 emergency lamp62、卧具 Linen63、床罩 bed cover(double people双人,individual单人)64、枕套 pillow case65、枕头/枕芯 pillow66、床垫罩单 fitted sheet67、床单 flat sheet68、毛毯 blanket69、鸭绒被 comforter70、被子 quilt71、地毯 carpet72、大巾/浴巾 bath towel73、中巾/毛巾 towel74、细巾/手巾 hand towel75、地巾/脚巾 floor towel/bath mat76、浴巾架 towel rack77、毛巾架 towel bar78、防滑垫 skidproof mat79、浴室、卫生间 bathroom, toilet80、抽式面巾纸 facial tissues81、浴缸 bathtub82、浴帘 shower curtain83、莲蓬头 shower head84、水龙头 tap85、电吹风 hair-dryer86、镜子 mirror87、插座/多功能插座 socket multi-function socket88、剃须刀 shaver /razor89、牙刷 tooth brush90、牙膏 tooth paste91、梳子 comb92、香皂 soap93、枧盅/肥皂碟 soap dish94、洗发液 shampoo95、沐浴液 bath foam96、浴帽 shower cap97、漱口杯 gargle cup98、洗脸盆 washbasin99、玻璃杯 glass100、杯垫 coaster101、抽水马桶 toilet /water closet102、马桶水箱 water tank103、厕纸 toilet paper (a roll of…一卷) 104、厕纸架 toilet paper holder105、卫生袋 sanitary bag106、拖鞋 slippers (a pair of …一双) 107、亮鞋擦 shoe shine108、针线包 sewing kit109、烟灰缸 ashtray110、窗帘 curtain111、滑动窗 sliding window112、礼品袋 present bag113、洗衣袋 laundry bag114、洗衣单 laundry list115、干洗及烫衣单 dry-cleaning and pressing list 116、烫衣板 ironing board117、熨斗 iron /flat iron118、送餐服务 room service119、早餐门牌 doorknob menu120、茶叶 tea121、红茶 black tea122、乌龙茶 oolong tea123、茉莉花茶 jasmine tea124、绿茶 green tea125、咖啡 coffee126、咖啡伴侣 coffee mate127、糖 sugar128、盖杯 lidded cup129、袋泡茶 tea bag130、冷水壶 cold water kettle /pot 131、热水壶 thermos bottle132、汤匙 spoon133、碟子 plate134、托盘 tray135、饮料 drink136、可口可乐 coca-cola137、喜力啤酒 Heneiken beer138、百威啤酒 Budweiser beer139、清凉茶 grassjelly drink140、椰子汁 coconut milk141、矿泉水 mineral water142、元秘D wonbi-D drink143、粒粒橙 snappy orange144、红牛 redbull drink145、“请勿打扰”牌 do not disturb146、门框 door frame147、开关 switch148、空调 air conditioner149、温度调节器 temperature adjuster 150、空调排格 air conditioner vent 151、烟雾感应器 smoke sensor152、自动洒水器 sprinkler153、垃圾桶 waste basket154、紧急出口 emergency exit155、服务按钮/铃 bell button /call button 156、赔偿 compensation157、免费 free of charge158、早餐卷 breakfast voucher159、泡茶 make tea160、铺床 make a bed161、中国日报 China Daily162、厦门晚报 Xiamen Evening newspaper 163、投诉 complaint164、处理投诉 settle a complaint165、无烟楼层 no smoking floor166、微笑服务 smiling service167、身份证 identity card /ID card168、护照 passport169、留言 leave a message170、贵重物品 valuables171、楼层服务台 floor station172、楼层服务员 chamber maid /floor attendant 173、楼层领班 room supervisor174、电梯 elevator /lift175、胶水 glue176、剪刀 scissors (a pair of …一把)177、变压器 transformer178、拉开窗帘 draw the curtains179、拉上窗帘 draw back the curtains180、照相机 camera181、叫醒服务 wake-up call /morning call182、健身设备 fitness facilities183、健康秤 /体重计 bathroom scales184、加床 extra bed185、折叠床 /弹簧床 Foldaway bed /spring bed /rollaway bed 186、标准床 Standard bed二、酒店客房术语 Special Terms1、脏房 VD --------vacant dirty2、空房 VAC -------vacant room3、实房 OCC -------occupied room4、退房 C/O ------check out5、入住 C/I ------check in6、待修房 OOO ------out of order7、酒店占房 HU -------house use8、重锁 DL -------double locked9、请勿打扰 DND ------do not disturb10、贵宾 VIP ------very important person11、外宿 OOT ------out of town12、重要贵宾 VVIP -----very very important person三、客房常用英语句型 Sentences*向宾客有礼貌地介绍自己 self-introducing1、我是这个房间的服务员。

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